--- title: "Subbly Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Subbly the right Subscription Management solution for you? Explore 219 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/144363/Subbly/reviews/" page_type: "reviews" language: "en" --- Subbly 4.8 (219) [View alternatives](https://www.capterra.com/p/144363/Subbly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 31st, 2026 # Reviews of Subbly Ease of use 4.6 Customer Service 4.9 ## Pros and Cons in Reviews CF Connie F Doer of all thingsFood & Beverages, 2 - 10 employeesUsed the software for: 6-12 months. “The back end tools and integrations with STRIPE, Mail Chimp and other useful apps makes setting up the shop itself doable and seamless. “ June 8, 2026 Karen H OwnerRetail, Self-employedUsed the software for: Less than 6 months. “This software wants a minimum of 100 characters and I would have to make things up.“ April 1, 2026 Ivana Q FounderArts and Crafts, 2 - 10 employeesUsed the software for: Less than 6 months. “I love that Subbly is incredibly complex in the back end but is very customer friendly in the front end, is incredibly easy for customers to check out and manage their accounts which increases conversion and reduces amount of customer service related emails.“ January 20, 2026 Karen H OwnerRetail, Self-employedUsed the software for: Less than 6 months. “I did not expect building my website to be this easy and I never would have dreamed that i could have this nice of a website without paying designers a lot of money.“ April 1, 2026 EG Ellie G EntrepreneurDesign, Self-employedUsed the software for: I used a free trial. “To just drag and drop elements, to be able to customise how everything looks so easily, to be able to embed code myself (as a non-tech person!), to have everything integrate seemlessly with my products.“ August 11, 2024 EH Everton H CMOFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months. “That said, it can be a little frustrating for me right now, as I’m on a budget and have to be careful not to accidentally upgrade.“ February 4, 2026 Karen H OwnerRetail, Self-employedUsed the software for: Less than 6 months. “It is also a great value. Before I used Subbly, the lowest price I had been quoted by web designers was $1600 and that was just for the landing page.“ April 1, 2026 AC Allen C Sales DirectorFood & Beverages, 2 - 10 employeesUsed the software for: More than 2 years. “Not being able to alter/change a subscription easily.“ September 2, 2024 ## Showing most helpful reviews Showing 1-25 of 219 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Carine R. owner Printing Used the software for: 2+ years ### "Great tool for small businesses" July 24, 2026 5.0 Positive, quick response when I contacted their chat support. No issue to cancel when requested. They added features over the years that were useful. Pros I used Subbly mainly because I wanted the coupon features and the ability to pause a subscription. I didn't use all the features because I didn't need to. Cons Not as easy if you already have your own website. Also, we connected with Braintree/Paypal and sometimes the payments from subscribers to Subbly failed and it was not the client fault but an extra security with Subbly Review Source EH Everton H. CMO Food & Beverages Used the software for: Less than 6 months ### "Great Customer Service!!" February 4, 2026 5.0 My experience with Subbly has been overwhelmingly positive, with excellent support, clear guidance, and a platform that’s easy to use. Pros The customer service was outstanding. I came in feeling nervous and unsure because I had very little knowledge of the app, but \[sensitive content hidden\] , the live support agent, was incredibly patient, clear, and kind. She walked me through everything and completely put me at ease. It honestly made my day. Cons There are some prompts to upgrade services, which I completely understand as part of running a business. That said, it can be a little frustrating for me right now, as I’m on a budget and have to be careful not to accidentally upgrade. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Subbly The price and value seemed better than Shopify Review Source DN Denise N. Founder and Co-CEO Farming Used the software for: 6-12 months ### "Customer Service could be better" October 10, 2024 1.0 There was a lot of features that I didn't know how to use Pros I was supposed to have a meeting with someone to help me with the features and benefits and they changed the meeting to be with someone else and then it was cancelled and never rescheduled. Cons Customer Service not meeting the minimum requirements. It appears they do everything to reel you in and just leave you hanging. Switched from [LearnDash](https://www.capterra.com/p/130248/LearnDash/)[MemberPress](https://www.capterra.com/p/134534/MemberPress/) better subscription and order management and implementation Review Source CF Connie F. Doer of all things Food & Beverages Used the software for: 6-12 months ### "Even An Old Techno-phobic Lady Found Success" June 8, 2026 5.0 I am a 63 year old, not super tech savvy DIYer. I started with the AI tool and quickly learned that I didn't understand how to prompt the tool to do what I needed. Thankfully I was lead to the countless tutorials that are clear and sensible. When I couldn't quite get there without help, it was just a message away. Options from complete coding, AI or having Subbly build your site, makes it a one stop shop for those of us with big dreams but little expertise in web design. The back end tools and integrations with STRIPE, Mail Chimp and other useful apps makes setting up the shop itself doable and seamless. I confess I'm still baffled by the way the subscriptions I set up report, but that's getting sorted with lots of "AH HA!" moments on my side. Subbly was recommended to me and I solidly recommend it if you are building something from ground up. Pros The customer service team at Subbly is easily the most personalized I've encountered. \[sensitive content hidden\] , the AI help agent, is a short jump away with a link to relevant how to information. In the even that doesn't work, a human responds, either online or email, within 24 hours. I feel as though this team has not only great talent but also a genuine passion to help others use their tools to reach their business goals. Cons There's a learning curve. This isn't Subbly's fault. It's not magic, it's AI. I had never used AI so I didn't understand how prompting works efficiently. That being said, there are tools within Subbly to walk you though each step. Alternatives considered [Join It](https://www.capterra.com/p/148692/Join-It/) Reason for choosing Subbly \[sensitive content hidden\] recommended it and after doing the trial and getting such amazing help, no judgement and genuine people who like what they do, I was sold. Review Source AW Andrea W. director Retail Used the software for: 1-2 years ### "Love Subbly - exceeded my expectations from day one" July 29, 2025 5.0 I love it, so easy to use, fantastic support. I would recommend to anyone starting a subscription business. Pros Easy to build a website and get it up and running within a couple of weeks. ( I am not a website builder just a business owner and I managed fine ) I have several subscription products on Subbly and they all work seamlessly. Customer service is amazing and so helpful and quick. They go out of their way to help. Cons Nothing, it just works really well, is easy to use and inexpensive. Customer service is great too. Compared to wordpress it's a breeze to use. Switched from [WordPress & WooCommerce Affiliate Program](https://www.capterra.com/p/234543/WordPress--WooCommerce-Affiliate-Program/) wordpress too complicated and expensive with all the add ons required Review Source PB Pam B. Owner Retail Used the software for: 2+ years ### "Best customer service anywhere" May 8, 2025 5.0 I switched to subtly a couple years ago and never looked back! The reason I love it is that I am not so good with technical issues and they always patiently help me figure out what I need, including sending videos. Pros It is easy to update my needs and their customer service and support are The best. They reply quickly and in detail until I understand how to do what I need. Cons I would love an option like shop pay, that Shopify has, that saves customers payment info and they just purchase with one click. Switched from [Cratejoy](https://www.capterra.com/p/173276/Cratejoy/) Fees got way too high and they did not respond to messages and offered very little support. Review Source MT Meghan T. Owner Retail Used the software for: I used a free trial ### "Great support for first time user" February 6, 2025 5.0 So far it's been a steeper learning curve than Shopify but given that I'm trying to create a more complicated customer flow with the subscription model, they provide a lot of extra resources to help you climb that learning mountain! Pros Their customer support is incredibly helpful - there are a lot of videos, the messaging response is prompt and thorough, and very user support friendly Cons It's harder to customize than Shopify -- the "elements" and "blocks" are harder to work with, not as first time user friendly Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) need subscription model and shopify didnt have the features I needed Review Source KM Kensley M. Co-Founder Retail Used the software for: 1-2 years ### "Highly Recommend" December 4, 2024 5.0 I really would recommend Subbly if you are looking for an easy and effective way to set up a subscription website. The store configuration and website are ideal for subscriptions and memberships. Pros First and foremost, customer service is the number one pro with Subbly. Subbly's team truly goes above and beyond to help. As someone who has limited tech/software knowledge and wants to be able to just focus on my business, having a company that can help address website/store configuration questions and concerns immediately and in a succinct way is vital. Additionally, Subbly seems to be consistently adding features, improvements, and new ways to gain and maintain subscribers. Cons I have very little issues with Subbly so far. Any issues I have had, were immediately addressed and corrected. Alternatives considered [Cratejoy](https://www.capterra.com/p/173276/Cratejoy/) Reason for choosing Subbly Price and customer reviews. It appeared we would have more flexibility with Subbly and the cost was comparable Review Source BC Becky C. Owner Food & Beverages Used the software for: 2+ years ### "Love Subbly & their support team!" October 17, 2024 5.0 For our first couple of years in business, I used a competitor's back-end platform for my subscription box, and switching to Subbly was one of the best decisions I have made for my business! Subbly offers some great functionality (e.g., commitment terms), their platform is easy to use, and their support team is second to none. It's actually shocking (in a good way!) how responsive and helpful their support team is. If you're thinking of starting any sort of subscription business, don't even look at the other guys; go with Subbly! Pros Subbly's customer service and support is amazing! I also love being able to offer commitment terms to my subscribers. The financial commitment is obviously beneficial for my business, and my subscribers appreciate being able to pay monthly for any subscription length. Cons I honestly can't think of anything! During my 2+ years on Subbly, anytime I have had a question, concern, or issue, the Subbly team is quick to respond, help, and/or escalate to the developer team. Switched from [Cratejoy](https://www.capterra.com/p/173276/Cratejoy/) Subbly allows me to offer commitment terms to my subscribers, which is a fantastic feature. Also, Cratejoy's support was only okay when I first started with them, and by the time I left a couple years later, the support was absolutely terrible. Subbly's support blows theirs out of the water. Review Source JK Josh K. Owner Automotive Used the software for: 6-12 months ### "If your in the subscription box industry, try subbly" December 11, 2024 5.0 overall Subbly has been a game changer for my business. Pros Subbly customer service is amazing, staff are quick to respond and super helpful. Cons I haven't found anything that I dislike, between the constant updates with new features and fast customer service I have no complaints Switched from [Cratejoy](https://www.capterra.com/p/173276/Cratejoy/) Cratejoy only offered one payment processor and I wanted to use a different one. Review Source CT Cheri T. Creator Arts and Crafts Used the software for: I used a free trial ### "Unprecedented customer service!!" August 27, 2024 5.0 Our overall experience was outstanding! Looking forward to working with Subbly! Pros I can not get over the fact that I got to speak with a REAL human being (\[sensitive content hidden\]), and a lovely one at that! He was so helpful and encouraging about our new business and assuring us that he will help anytime we need it. This is a tremendous benefit when compared to other website platforms out there (that I won't name). Thank you, thank you, thank you!!! Cons Nothing to be unsatisfied with! We are just beginning and so far it has been wonderful! Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing Subbly We aren't knowledgable enough to manage these on our own yet, and we wanted something we could set up and start running as soon as possible. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) Shopify was outrageously confusing and expensive! Couldn't figure out basic functions, and then couldn't even talk to a human!! Review Source LE Louisa E. CEO Publishing Used the software for: I used a free trial ### "Love it so far!" September 5, 2024 5.0 Excellent service. Highly responsive and eager to help. Pros Simple to set up, beautiful templates, lightning fast. What’s not to love? Cons It would be perfect if I could connect directly to Mailerlite, but there’s a workaround with Zapier, so that isn’t a huge deal. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Subbly They’re not set up for subscriptions and our business is subscriptions first. Review Source RF Robert F. Owner Internet Used the software for: 6-12 months ### "What a HUGE improvement over every other system we'e ever tried to use" May 13, 2022 5.0 Pros We have moved all of our clients and new business from the old clunky PayPal process (which was also VERY insecure!) to Subbly so that signing up for our services is now super easy, much faster, and much more secure. Managing users and seeing a real-time view of our entire business through the extensive dashboard has changed the way that we view our entire business. We're more informed than ever before, which shows us where we need to focus our efforts. Cons There's really nothing that I don't like about Subbly. While there are a LOT of features and functions in it that we don't use, it is nice to know that it has everything we need as we continue to grow. Reason for choosing Subbly We looked at so many options that I honestly can't even recall them all! Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) PayPal is just so clunky and unfriendly to use for us as well as for our clients, and there's absolutely zero useful reporting functionality to give us a real-time view of our entire customer base in one simple yet extensive dashboard. It simply could not get any better! Review Source HY Heather Y. Owner Apparel & Fashion Used the software for: 6-12 months ### "Best Subscription Platform I've found!" April 23, 2021 5.0 I thought the platform was awesome, the live chat/assistance was stellar, and the customer experience was excellent. I think you all are doing a fantastic job! I could tell that this platform was made for subscription boxes - whereas most sites are websites that are adding a part for sub-boxes, and it made a huge difference! Set up was easy for my pages, my products, my pricing options, and the customer journey. Everyone commented on how beautiful and easy to use my Subbly site was! I'm going to be telling all my colleagues and business-buddies about Subbly. Pros Subbly is very easy to use, and the help sections and chat are great! I like most that the software is built to be for sub-boxes specifically, it's not a platform that is just adding a part for subscriptions. Big difference! Cons I didn't like how I had to make a different product listing for each size t-shirt. It would be optimal if there was a drop down on the product page to allow for that selection. I think it was a bit confusing to people, seeing the same photo 5 times, only difference being the size. It was hard to indicate that the size was the part that was different in the titles. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Cratejoy](https://www.capterra.com/p/173276/Cratejoy/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Subbly Price competitiveness, and how quickly I was responded to in the chat, as a possible customer! Other companies had an 'email us your question' format, but I was able to just chat in to Subbly and get my questions answered even before I signed up. That made the decision 100x easier. I also like how i could make the charges be on the same day to my subscribers, and I didn't have to use an additional app to get that done as with other sites. I watched a bunch of YouTube comparison videos, and decided that the back end of Subbly was easier to use, and the analytics easier to interpret and use than other platforms. Review Source Response from Subbly August 3, 2021 Dear Heather, thank you for the kind words about our team! Your review means a lot to us and lets us know we're on the right track! DT Dean T. Co-founder Consumer Goods Used the software for: 6-12 months ### "Great for flexible and dynamic subscriptions" September 24, 2020 4.0 It's a great but still growing platform for subscription businesses. I think it's the best option at a reasonable price range for a subscription business all-in-one platform and website builder, and they are building out some of what I would consider are the missing features so it's only going to get better. Plus, their customer support is worth a special mention - they go above and beyond with personalised support whenever anything is amiss. I recommend Subbly for subscription business startups. Pros I reviewed a few platforms via free trials before deciding on Subbly for my e-commerce subscription store. It was the clear winner for versatility and support for variable subscription options. Other platforms can be twisted to work, with plugins and addons (at additional cost) but if a line of subscription products is your core, then Subbly's your best bet. This is what it's designed for out of the box, and it handles it well. Cons Because Subbly is still (as at Sep 2020) a relatively niche platform, if you want to integrate with other services you have limited choices. They are building out their app integrations, but the library of services that work with Subbly is still small. However, some custom coding and some automation intermediaries like Zapier can bridge a lot of these gaps. The website builder is comprehensive and easy to use. There are a few features missing, but that's true of Wix, Squarespace and others I've used. Subbly's builder is actually easier to use than some of these others, and allows custom code to fill the gap where there's no built in feature. However, as flexible and great as this part is, the rigidity of the checkout is a drawback - I believe it's on the roadmap to open up more options and customisations with checkout and I think that will make Subbly an end-to-end unbeatable option for subscription commerce businesses. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Cratejoy](https://www.capterra.com/p/173276/Cratejoy/)[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Subbly Subbly is designed for subscription commerce out of the box. The other platforms were either too expensive, too rigid, or only dealt with subscription products with the help of plugins, add-ons or as an afterthought. Review Source RM Rebekah M. Founder & Buyer Retail Used the software for: 6-12 months ### "Oustanding Product & Service" June 8, 2020 5.0 It has been great, they know what they are doing. If you have a subscription box use Subbly, they know all about them...this is a massive help. My website provider did have a subscription payment option but not for quarterly, whereas Subbly knows it's as popular and as key as monthly. Pros I love how easily the checkout option was to set up with Wix...I think together with the step by step instructions I only had to add support a couple of things...which they came straight back to me...really helpful. I probably would have done everything on Subbly if I hadn't already spent ages setting up wix and I had committed to a large annual cost with a couple of upgrades. Cons I don't think there are any negative things to say about the software. I would have liked an option of my customer selecting one of 6 free greeting cards (these are also for sale individually) if they spent over a certain amount or buying a one-off box for as a gift, it's not an issue I just have an excuse to contact the customer and ask them. The Subbly team is constantly adding, improving, and updating the software. Alternatives considered [Cratejoy](https://www.capterra.com/p/173276/Cratejoy/) Reason for choosing Subbly Everything really, Subbly are on it and want it to be the best, they seem to work on it all the time, every week I have seen a new update, I love it. Review Source YV Yva V. Ceo Food & Beverages Used the software for: 1-2 years ### "Best alternative for subscription business" January 26, 2021 5.0 Subbly besides, all the improvements that it needs, is the best option for subscription business. Also the support team is really good and sometimes they work really fast in developing new features of many customers Vote for it Pros I used to have squarespace, but the platform was not build around a subscription. in contrary subbly is. It is easier to navigate data, process payments and modify subscriptions. Cons There are some functionalities not available like exporting some data from the users. You have to enter profile by profile to check what they did because you can not do a direct download. Also, you can’t duplicate products and edit them. You have to create the product again from 0. Preferences for One time purchase is not available Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Subbly easier to manage subscription products Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Too many limitation for subscription productS Review Source CW Cameron W. Owner Food Production Used the software for: 2+ years ### "It works" October 17, 2022 5.0 While Subbly doesn't have as flashy of a marketing presence or site interface, it fulfills all of its brand's promises to customers. It allows businesses to grow and above all, it works! Pros Reliable. Very easy for customers. Very flexible for administrators to manage their customers' subscriptions. It is constantly working to improve all aspects of the experience for administrators and their customers alike. Cons Weird language for checkouts and other customer facing pages, would like to be more custom. A bit confusing to navigate management side of sight. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Squarespace provided no flexibility in managing or customizing subscriptions + Poor customer service. Review Source SE Sami-Jo E. CEO Consumer Goods Used the software for: 1-2 years ### "Outstanding customer service " October 28, 2024 5.0 Professional, helpful, outstanding customer service. I would not use another provider. Great value for money. Pros If I ever have a problem or don’t understand something the team are very fast to reply and always explain clearly and solve any issue I have. Cons I don’t have any dislikes to be honest, I’ve always found subbly to provide everything I need. Review Source JM Jamie M. Owner Primary/Secondary Education Used the software for: 2+ years ### "We love Subbly!" July 20, 2021 5.0 Bottom line...Subbly is user friendly and reliable. Their support team is awesome. I don't feel I have to worry about messing anything up when I'm working within the software like I did with the last company we used. There is always someone on chat to help. They are prompt in answering my questions in a courteous and friendly manner. The Subbly team is very progressive and always looking for ways to improve and make things easier for us. Pros We switched over to Subbly from another well-known subscription provider due to too many issues. We've been using Subbly now for a couple of years and everything has been running very smoothly. They have an AMAZING customer support team. They are always very polite, helpful, and answer all our questions in a timely manner. Someone like me who is not very tech savvy, they are sure to explain it to me in a way I can understand. They have on several occasions sent me videos so I can "see" how to do something. We started out using just the subscription management, but liked them so much, decided to build a new website with them, as well. Now everything will all be under one roof. Highly recommend the Subbly team! Cons Well, there is always room for improvement in anything. The "gift" subscription feature is lacking. My customers find it very confusing. I get angry emails all the time saying, "Hey, I just subscribed and received a confirmation and now I'm getting a cancellation notice...why are you canceling me?"...and I have to take the time to explain it to them. Also, since we are in different countries, the date/time sometimes throws things off. For example, I might change someone's sub to renew on the 15th of the month, and it will renew on the 14th instead. It's always a day off. Switched from [Recharge](https://www.capterra.com/p/206617/ReCharge-Payments/) Horrible experience Review Source Response from Subbly July 30, 2021 Dear Jamie, thank you very much for your review! Our focus is always on our customers and on providing the highest possible level of service to them. We're sorry to hear that some features are not working as you expected them to, however, your detailed feedback will help us look into these issues and fix them. We take such feedback very seriously and have even created a page, where you can request improvements to the existing features or even tell us about some new features you'd like to see, you can always share your ideas with us here https://subbly.canny.io/feature-requests. LE Lucy E. Computer Software Developer Consumer Goods Used the software for: Less than 6 months ### "High professionalism in how to pay close attention to our request" September 26, 2024 5.0 The customer service were very professional and very into to assist us to resolve our request. Pros We really appreciate the professionalism in how the customer service diligent worked hard to pay close attention to our request about to active the SSL Certificate of Power Full Care Box website. We are really thankful their services. Cons We don't have anything to say about this because we were pleased with their assistance. Review Source RA Rebecca A. Business Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Helped me grow my business!" January 28, 2022 4.0 I think it's great! I've researched other platforms and this definitely is the best for the subscription box model! Pros I like how easy it is to use! Whenever I have an issue, the customer service is second to none. I like how it's now rolling out new features to help with growing a subscription service. Cons I sometimes find that not all apps/services integrate well with Subbly, but this is definitely improving. I also find that website design can be quite basic. Alternatives considered [Cratejoy](https://www.capterra.com/p/173276/Cratejoy/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Subbly The pricing was really competative. Review Source ED Edith D. CEO Broadcast Media Used the software for: Less than 6 months ### "Where to begin..." April 27, 2021 5.0 HEAVEN! Especially for the price :) Pros I have been SOOOOOO impressed with Subbly for its major role in my business! I recently rolled out product-based subscription boxes and I COULD NOT do this without the gorgeous and intuitive Subbly software! In the world of SAAS-Y products, they bring all the value for my money! Subbly was the ONLY provider that helped me achieve my goal of having a recurring subscription box where people pick their products. I LOVE that my customers have a simple and useful dashboard and sophisticated features that other services either don't have or don't provide at an affordable rate for a growing entreprise. Customer service is always 100% knowledgeable and friendly! Can't wait to see what new functionality you come up with to make my business flow great and look even greater! Cons There are three things I need to be happier: 1) Single item coupons WITH unique codes and expiration dates (useful in both single and subscription products) 2) I need a way to provide affiliate links to my ambassadors for referring my single products and/or a specific subscription in my store. These also need to have an expiration date option.. 3) I need to be able to provide additional options to subscribers such as buying the 'basic' box for a specific rate OR the 'luxury' box for a higher rate. All within the same subscription listing. It's too exhausting to do multiple listings and it makes for an unnecessarily clunky checkout where they can't weigh which one is better within checkout. Reason for choosing Subbly \- Functionality - More affordable Review Source Response from Subbly August 3, 2021 Dear Edith, thank you very much for your kind words and for taking the time to leave us this wonderful review, we greatly appreciate your effort! And also thank you for the detailed feedback about possible improvements, we take such feedback very seriously and have created a special page, where you can request improvements to the existing features or tell us about some new features you'd like to see, you can always share your ideas with us here https://subbly.canny.io/feature-requests. AO Ann O. Owner Consumer Goods Used the software for: 6-12 months ### "Sad to cancel" August 27, 2024 5.0 Good. If I set it up properly it should be fine Pros I didnt set up biz properly but they were a help Cons Not being able to lad photos on my phone Review Source MP Mark P. Owner Entertainment Used the software for: Less than 6 months ### "Customer Service at this company is PROactive. " March 2, 2023 5.0 I'm starting a new subscription box business and I needed a website. I found a company that specializes in this and very quickly became absolutely and completely frustrated. I was just wishing that I had a friend that would hold my hand while setting this up. I Googled who their competitors are, and came upon Subbly. What a completely different experience. Immediately I noticed that their website showed step-by-step how to set everything up-and they thought of absolutely everything. It couldn't have been more intuitive. But as easy as their software has made things, by far the most impressive thing is this company's customer service department. I then received an absolute onslaught of hand holding. This company's customer service is second to none. The customer service department is actually PROACTIVE. They don't wait for you to have a question-They anticipate what your questions are going to be, then they email you detailed explanations that you receive as your setting up your site. It's feels like you have a friend watching over your shoulder, and answering your questions as you build your new site. The chat box is just as awesome, as your questions are answered almost immediately, and they offer additional tips just to one-up their own customer service. The people could not be more pleasant or helpful. I never imagined that I could have a better customer service experience than Amazon. I was wrong. Subbly has best support, bar none. Pros Ease of use. It's truly a turn-key package, and so easy to use. Cons Nothing. It's awesome. The only thing better than the software is the excellent customer service. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.