--- title: "Subbly Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Subbly the right Subscription Management solution for you? Explore 220 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/144363/Subbly/reviews/" page_type: "reviews" language: "en" --- Subbly 4.8 (220) [View alternatives](https://www.capterra.com/p/144363/Subbly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Subbly Ease of use 4.6 Customer Service 4.9 ## Pros and Cons in Reviews CF Connie F Doer of all thingsFood & Beverages, 2 - 10 employeesUsed the software for: 6-12 months. “The back end tools and integrations with STRIPE, Mail Chimp and other useful apps makes setting up the shop itself doable and seamless. “ June 8, 2026 Karen H OwnerRetail, Self-employedUsed the software for: Less than 6 months. “This software wants a minimum of 100 characters and I would have to make things up.“ April 1, 2026 Ivana Q FounderArts and Crafts, 2 - 10 employeesUsed the software for: Less than 6 months. “I love that Subbly is incredibly complex in the back end but is very customer friendly in the front end, is incredibly easy for customers to check out and manage their accounts which increases conversion and reduces amount of customer service related emails.“ January 20, 2026 Karen H OwnerRetail, Self-employedUsed the software for: Less than 6 months. “I did not expect building my website to be this easy and I never would have dreamed that i could have this nice of a website without paying designers a lot of money.“ April 1, 2026 Karen H OwnerRetail, Self-employedUsed the software for: Less than 6 months. “It is also a great value. Before I used Subbly, the lowest price I had been quoted by web designers was $1600 and that was just for the landing page.“ April 1, 2026 EH Everton H CMOFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months. “That said, it can be a little frustrating for me right now, as I’m on a budget and have to be careful not to accidentally upgrade.“ February 4, 2026 KM Kensley M Co-FounderRetail, 2 - 10 employeesUsed the software for: 1-2 years. “Subbly's team truly goes above and beyond to help. As someone who has limited tech/software knowledge and wants to be able to just focus on my business, having a company that can help address website/store configuration questions and concerns immediately and in a succinct way is vital.“ December 4, 2024 AC Allen C Sales DirectorFood & Beverages, 2 - 10 employeesUsed the software for: More than 2 years. “Not being able to alter/change a subscription easily.“ September 2, 2024 ## Showing most helpful reviews Showing 1-25 of 220 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kamileh C. Founder Retail Used the software for: 1-2 years ### "10 MILLION PERCENT AWESOME " August 13, 2026 5.0 AMAZING. 10 MILLION PERCENT AWESOME. If you have 0 skills to build a website that is first in class, with their tools and their stellar support team you literally could be a kid with crayons and they would help you create an image looking like a Monet. Pros Their AI customer support team is out of this world. Attentive, patient, will follow up for literally days to ensure your issue with your site is resolved. From creating and uploading how to videos to offering and scheduling personal virtual meeting to guide your hand through your issue, these guys are your knights. You just can't fail with your goals with a team like this available. Cons Their AI builder can be a hungry hungry hippo and is extremely specific/tedious. It will eat your credits mercilessly if you are not careful. I often tell ChatGPT or Google Gemini what I need Subbly AI to do, and they will provide copy/paste directions I would NEVER have the education/skillset to know how to type to Subbly to get it to do what I want. It is hilarious to have those two talk smack about Subbly. I wish there was a policy/way where if the AI ate $50 of your money and it didn't do what you wanted you could get 1/2 back without going through a committee, as the site can clearly read and record that it failed what it needed you to do and it was its own fault. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Subbly More specialized and simpler to build my site. Review Source EH Everton H. CMO Food & Beverages Used the software for: Less than 6 months ### "Great Customer Service!!" February 4, 2026 5.0 My experience with Subbly has been overwhelmingly positive, with excellent support, clear guidance, and a platform that’s easy to use. Pros The customer service was outstanding. I came in feeling nervous and unsure because I had very little knowledge of the app, but \[sensitive content hidden\] , the live support agent, was incredibly patient, clear, and kind. She walked me through everything and completely put me at ease. It honestly made my day. Cons There are some prompts to upgrade services, which I completely understand as part of running a business. That said, it can be a little frustrating for me right now, as I’m on a budget and have to be careful not to accidentally upgrade. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Subbly The price and value seemed better than Shopify Review Source DN Denise N. Founder and Co-CEO Farming Used the software for: 6-12 months ### "Customer Service could be better" October 10, 2024 1.0 There was a lot of features that I didn't know how to use Pros I was supposed to have a meeting with someone to help me with the features and benefits and they changed the meeting to be with someone else and then it was cancelled and never rescheduled. Cons Customer Service not meeting the minimum requirements. It appears they do everything to reel you in and just leave you hanging. Switched from [LearnDash](https://www.capterra.com/p/130248/LearnDash/)[MemberPress](https://www.capterra.com/p/134534/MemberPress/) better subscription and order management and implementation Review Source CF Connie F. Doer of all things Food & Beverages Used the software for: 6-12 months ### "Even An Old Techno-phobic Lady Found Success" June 8, 2026 5.0 I am a 63 year old, not super tech savvy DIYer. I started with the AI tool and quickly learned that I didn't understand how to prompt the tool to do what I needed. Thankfully I was lead to the countless tutorials that are clear and sensible. When I couldn't quite get there without help, it was just a message away. Options from complete coding, AI or having Subbly build your site, makes it a one stop shop for those of us with big dreams but little expertise in web design. The back end tools and integrations with STRIPE, Mail Chimp and other useful apps makes setting up the shop itself doable and seamless. I confess I'm still baffled by the way the subscriptions I set up report, but that's getting sorted with lots of "AH HA!" moments on my side. Subbly was recommended to me and I solidly recommend it if you are building something from ground up. Pros The customer service team at Subbly is easily the most personalized I've encountered. \[sensitive content hidden\] , the AI help agent, is a short jump away with a link to relevant how to information. In the even that doesn't work, a human responds, either online or email, within 24 hours. I feel as though this team has not only great talent but also a genuine passion to help others use their tools to reach their business goals. Cons There's a learning curve. This isn't Subbly's fault. It's not magic, it's AI. I had never used AI so I didn't understand how prompting works efficiently. That being said, there are tools within Subbly to walk you though each step. Alternatives considered [Join It](https://www.capterra.com/p/148692/Join-It/) Reason for choosing Subbly \[sensitive content hidden\] recommended it and after doing the trial and getting such amazing help, no judgement and genuine people who like what they do, I was sold. Review Source AW Andrea W. director Retail Used the software for: 1-2 years ### "Love Subbly - exceeded my expectations from day one" July 29, 2025 5.0 I love it, so easy to use, fantastic support. I would recommend to anyone starting a subscription business. Pros Easy to build a website and get it up and running within a couple of weeks. ( I am not a website builder just a business owner and I managed fine ) I have several subscription products on Subbly and they all work seamlessly. Customer service is amazing and so helpful and quick. They go out of their way to help. Cons Nothing, it just works really well, is easy to use and inexpensive. Customer service is great too. Compared to wordpress it's a breeze to use. Switched from [WordPress & WooCommerce Affiliate Program](https://www.capterra.com/p/234543/WordPress--WooCommerce-Affiliate-Program/) wordpress too complicated and expensive with all the add ons required Review Source PB Pam B. Owner Retail Used the software for: 2+ years ### "Best customer service anywhere" May 8, 2025 5.0 I switched to subtly a couple years ago and never looked back! The reason I love it is that I am not so good with technical issues and they always patiently help me figure out what I need, including sending videos. Pros It is easy to update my needs and their customer service and support are The best. They reply quickly and in detail until I understand how to do what I need. Cons I would love an option like shop pay, that Shopify has, that saves customers payment info and they just purchase with one click. Switched from [Cratejoy](https://www.capterra.com/p/173276/Cratejoy/) Fees got way too high and they did not respond to messages and offered very little support. Review Source MT Meghan T. Owner Retail Used the software for: I used a free trial ### "Great support for first time user" February 6, 2025 5.0 So far it's been a steeper learning curve than Shopify but given that I'm trying to create a more complicated customer flow with the subscription model, they provide a lot of extra resources to help you climb that learning mountain! Pros Their customer support is incredibly helpful - there are a lot of videos, the messaging response is prompt and thorough, and very user support friendly Cons It's harder to customize than Shopify -- the "elements" and "blocks" are harder to work with, not as first time user friendly Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) need subscription model and shopify didnt have the features I needed Review Source KM Kensley M. Co-Founder Retail Used the software for: 1-2 years ### "Highly Recommend" December 4, 2024 5.0 I really would recommend Subbly if you are looking for an easy and effective way to set up a subscription website. The store configuration and website are ideal for subscriptions and memberships. Pros First and foremost, customer service is the number one pro with Subbly. Subbly's team truly goes above and beyond to help. As someone who has limited tech/software knowledge and wants to be able to just focus on my business, having a company that can help address website/store configuration questions and concerns immediately and in a succinct way is vital. Additionally, Subbly seems to be consistently adding features, improvements, and new ways to gain and maintain subscribers. Cons I have very little issues with Subbly so far. Any issues I have had, were immediately addressed and corrected. Alternatives considered [Cratejoy](https://www.capterra.com/p/173276/Cratejoy/) Reason for choosing Subbly Price and customer reviews. It appeared we would have more flexibility with Subbly and the cost was comparable Review Source JK Josh K. Owner Automotive Used the software for: 6-12 months ### "If your in the subscription box industry, try subbly" December 11, 2024 5.0 overall Subbly has been a game changer for my business. Pros Subbly customer service is amazing, staff are quick to respond and super helpful. Cons I haven't found anything that I dislike, between the constant updates with new features and fast customer service I have no complaints Switched from [Cratejoy](https://www.capterra.com/p/173276/Cratejoy/) Cratejoy only offered one payment processor and I wanted to use a different one. Review Source Carine R. owner Printing Used the software for: 2+ years ### "Great tool for small businesses" July 24, 2026 5.0 Positive, quick response when I contacted their chat support. No issue to cancel when requested. They added features over the years that were useful. Pros I used Subbly mainly because I wanted the coupon features and the ability to pause a subscription. I didn't use all the features because I didn't need to. Cons Not as easy if you already have your own website. Also, we connected with Braintree/Paypal and sometimes the payments from subscribers to Subbly failed and it was not the client fault but an extra security with Subbly Review Source EG Ellie G. Entrepreneur Design Used the software for: I used a free trial ### "Unbelievable and affordable platform - Everything you need, all in one!" August 11, 2024 5.0 Subbly has been incredible, I only wish I'd discovered it sooner. As a subscription business, this offers we everything I need - from product creation, checkout setup, to website building and design and email automations. I've done everything myself all within the free trial period of Subbly - when website designers had quoted between $5000-$10000 to do it for me. It's so much better to do it yourself, not just the savings, but to understand your system and to be able to make any minor adjustments yourself whenever you like, without relying on someone else and incurring those ongoing costs. Pros The customer service is out of this world. \[sensitive content hidden\] in particular have gone over and above explaining things to me, being very friendly and patient, and even filming demonstration videos. I love how user-friendly everything is - its so clean, clear and simple (though I have needed help because my subscription service is a little complicated). THEN I noticed your website builder - I actually had already made a website recently with Square - and now I'm rebuilding the entire thing. Your website builder is insane. To just drag and drop elements, to be able to customise how everything looks so easily, to be able to embed code myself (as a non-tech person!), to have everything integrate seemlessly with my products. I can tell that this business has been setup by a perfectionist who wants to get every part right for subscription businesses - and I'm here for it!! Cons I'd love the currency converter to be included in your basic plan, I think this is a really essential feature for a lot of businesses. Also if integrating with social media was one of your drag and drop elements. Switched from [Weebly](https://www.capterra.com/p/246168/Weebly/) Yours is better, easier to use, and integrates with my subscriptions products without needing to hire a developer - I can do it all myself. I also love that you have so many demonstration videos - absolutely makes all the difference!! Review Source RF Robert F. Owner Internet Used the software for: 6-12 months ### "What a HUGE improvement over every other system we'e ever tried to use" May 13, 2022 5.0 Pros We have moved all of our clients and new business from the old clunky PayPal process (which was also VERY insecure!) to Subbly so that signing up for our services is now super easy, much faster, and much more secure. Managing users and seeing a real-time view of our entire business through the extensive dashboard has changed the way that we view our entire business. We're more informed than ever before, which shows us where we need to focus our efforts. Cons There's really nothing that I don't like about Subbly. While there are a LOT of features and functions in it that we don't use, it is nice to know that it has everything we need as we continue to grow. Reason for choosing Subbly We looked at so many options that I honestly can't even recall them all! Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) PayPal is just so clunky and unfriendly to use for us as well as for our clients, and there's absolutely zero useful reporting functionality to give us a real-time view of our entire customer base in one simple yet extensive dashboard. It simply could not get any better! Review Source WF Whitney F. Owner Artist Arts and Crafts Used the software for: Less than 6 months ### "Subbly - from a content creator and artist's perspective" July 15, 2020 5.0 My overall experience has been smooth and the transition from my previous platform, seamless. I was able to set up the subscription tiers and integrate the code into a landing page on my website within a single day. I've yet to encounter any hiccups but I'm fully confident that if I do, their customer service team will be quick to reply. So far all my questions have been answered by their robust help pages. Instead of a paltry FAQ page, they have an entire bible on how to use their site. Since moving to Subbly I've seen my subscribers nearly double. I've had nothing but compliments from my supporters on how easy and professional the checkout/subscription process has been for them. Pros By far my favorite feature is the integrated survey option. Rather than having to create a send a separate questionnaire to my subscribers, I can create a unique survey for each subscription tier. This has allowed me to tailor my product to individual customers and provide a much more personal experience while also up-selling additional items. Cons The one feature I would like to see implemented differently is the current inventory tracking options. I am not currently selling individual items, only subscriptions, but I would like the ability to limit the number of subscriptions available for a given tier. Currently the only way to do this is to add the "inventory tracking and management" add-on to your Subbly subscription. At $39/mo this is an expensive feature for someone like myself who isn't really looking to track inventory, just limit subscriber numbers. At the moment I find it too large of an expense for me to justify adding it to my account. Alternatives considered [Podia](https://www.capterra.com/p/160788/Podia/) Reason for choosing Subbly All of these alternatives were light on features. Many of them weren't set up for physical products and do not allow you to limit the number of subscribers. Some were significantly more expensive all while offering fewer customization options. Review Source DH Dani H. Owner and Operator Retail Used the software for: Less than 6 months ### "Everything I needed plus some!" November 29, 2022 5.0 Overall this has been wonderful! I am alone in building this business, except when working with subbly. Its everything I didnt know I needed for my business, walks through a clear setup list, and has features waiting for me as I build up to needing more automations. The support team has been like a partmer to me, making sure I understand how things work in the tool and what option I have if an option isnt available (for example, giving customers account credit could be easier, but support gave me two clear alternatives to use with their system to pull off something similar). Pros I can't believe how many features this one system has. I've had to rewrite the business plan a couple times and each and every way I try to do it I have an option here with this website because of the many features they offer. As I've come up with ideas from my customers as well, subbly seems to always have an option for doing what I want or working to accomplish it in some way. The support is also top tier, always there to help and always willing to fully understand my problem and authentically brainstorm with me as an owner working with their system. Its been a great partnership. Cons So far, because there are so many features the learning curve is pretty steep. (But for being what it is, I also find it very user friendly to navigate around and the articles talk to me like I'm a real person so it makes it easy to read through those to find my answer.) Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Cratejoy](https://www.capterra.com/p/173276/Cratejoy/) Reason for choosing Subbly Customer service to start - great first and lasting inpression there. The idea of a marketplace didnt attract me.. and as stated above. Both had less features than Subbly. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) They have wayyyy less features for cost. Websites are bland and confusing to build. No subscription management tools. Review Source RM Rebekah M. Founder & Buyer Retail Used the software for: 6-12 months ### "Oustanding Product & Service" June 8, 2020 5.0 It has been great, they know what they are doing. If you have a subscription box use Subbly, they know all about them...this is a massive help. My website provider did have a subscription payment option but not for quarterly, whereas Subbly knows it's as popular and as key as monthly. Pros I love how easily the checkout option was to set up with Wix...I think together with the step by step instructions I only had to add support a couple of things...which they came straight back to me...really helpful. I probably would have done everything on Subbly if I hadn't already spent ages setting up wix and I had committed to a large annual cost with a couple of upgrades. Cons I don't think there are any negative things to say about the software. I would have liked an option of my customer selecting one of 6 free greeting cards (these are also for sale individually) if they spent over a certain amount or buying a one-off box for as a gift, it's not an issue I just have an excuse to contact the customer and ask them. The Subbly team is constantly adding, improving, and updating the software. Alternatives considered [Cratejoy](https://www.capterra.com/p/173276/Cratejoy/) Reason for choosing Subbly Everything really, Subbly are on it and want it to be the best, they seem to work on it all the time, every week I have seen a new update, I love it. Review Source CF Carrie F. owner Education Management Used the software for: 1-2 years ### "Thanks Subbly" July 20, 2021 5.0 I feel like if I spend more time with Subbly University, I could use it better. I'm working towards it. But I seriously appreciate you guys. You've been incredibly patient and responsive. Pros Subby has made it so that I could easily get my subscription box business off the ground. Their customer service is KING. Seriously unparalleled. It feels like I have Subbly admin as my employees helping me every step of the way. Cons I do struggle with using software. The site isn't intuitive (to me) and that is why I have relied so heavily on customer service. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Subbly I needed it to work for subscription boxes. Shopify confused me in that way. I didn't know which apps to get and it felt overwhelming. Subbly made it easy to get going. Review Source Response from Subbly July 30, 2021 Dear Carrie, thank you for taking the time to leave us this review, we really appreciate it. We strive to make every customer experience to be a great one and we're sorry to hear you found Subbly interface not as convenient to use as we've hoped it would be. However, your feedback will help us improve and see how we can make the interface even better! CS Christy S. Owner Consumer Goods Used the software for: 6-12 months ### "Subbly's website builder and subscription format make it easy to get up an running..." November 4, 2020 5.0 I have reached out multiple times via chat and their team is incredibly responsive and helpful - usually within the hour. Great customer service! Pros The website builder is very intuitive. Drag and drop mostly with no coding required at all (unless you want to ). They have a variety of templates that allow even the most tech-phobic entrepreneurs to simply drop in their unique text and photos. Very efficient. The subscription tool that incorporates the typeform survey is genius. It allows sellers to customize products in the subscription without having to go out of their site or follow up with an email. The tracking tools are very user-friendly as well. The ability for users to purchase one-time products and not just a subscription is a great feature. Cons The basics of the website builder and functionality are a great start but there are some customizations on the product side, like a survey integration on the one time product that I'd like to see. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) I was using Typeform to gather information from my clients and embedding the surveys into the wix site but it was still clunky. This is a much smoother user experience. Review Source TC TATIANA C. manager Food & Beverages Used the software for: Less than 6 months ### "Very satisfied with Subbly" January 8, 2025 5.0 Very easy to use and Very responsive support service, which is a big plus Pros the fast answer about the support team and the fact that building your site is easy to get started with Cons in english and not a french version and the low option for france for the option delivery Review Source JM Jamie M. Owner Primary/Secondary Education Used the software for: 2+ years ### "We love Subbly!" July 20, 2021 5.0 Bottom line...Subbly is user friendly and reliable. Their support team is awesome. I don't feel I have to worry about messing anything up when I'm working within the software like I did with the last company we used. There is always someone on chat to help. They are prompt in answering my questions in a courteous and friendly manner. The Subbly team is very progressive and always looking for ways to improve and make things easier for us. Pros We switched over to Subbly from another well-known subscription provider due to too many issues. We've been using Subbly now for a couple of years and everything has been running very smoothly. They have an AMAZING customer support team. They are always very polite, helpful, and answer all our questions in a timely manner. Someone like me who is not very tech savvy, they are sure to explain it to me in a way I can understand. They have on several occasions sent me videos so I can "see" how to do something. We started out using just the subscription management, but liked them so much, decided to build a new website with them, as well. Now everything will all be under one roof. Highly recommend the Subbly team! Cons Well, there is always room for improvement in anything. The "gift" subscription feature is lacking. My customers find it very confusing. I get angry emails all the time saying, "Hey, I just subscribed and received a confirmation and now I'm getting a cancellation notice...why are you canceling me?"...and I have to take the time to explain it to them. Also, since we are in different countries, the date/time sometimes throws things off. For example, I might change someone's sub to renew on the 15th of the month, and it will renew on the 14th instead. It's always a day off. Switched from [Recharge](https://www.capterra.com/p/206617/ReCharge-Payments/) Horrible experience Review Source Response from Subbly July 30, 2021 Dear Jamie, thank you very much for your review! Our focus is always on our customers and on providing the highest possible level of service to them. We're sorry to hear that some features are not working as you expected them to, however, your detailed feedback will help us look into these issues and fix them. We take such feedback very seriously and have even created a page, where you can request improvements to the existing features or even tell us about some new features you'd like to see, you can always share your ideas with us here https://subbly.canny.io/feature-requests. AC Angel C. Direct Support Counselor Hospital & Health Care Used the software for: Less than 6 months ### "My First Box" September 30, 2024 5.0 I'm very satisfied. I'm very happy that i have subscribed. Pros I like all the products i have received. This is my first box, im so looking forward to getting started. The fabrics, instructions and other materials are excellent. Cons Nothing... I loved everything. I have no cons. Review Source EM Estèle M. CEO Consumer Goods Used the software for: 6-12 months ### "A MUST for every subscription-based business!!!" May 25, 2022 5.0 I manage all my subscription box operations from Subbly super easily every day. And their team is fantastic, they're brilliant in helping you solve your issue ASAP! Pros No need to play around with your store for ages, you have everything inside Subbly! Plus the support team is super fast in answering and they're always releasing new features to help manage your subscription business. Finding Subbly literally saved me when I started off my subscription box. Really intuitive and easy to use, would recommend 1000% to anyone in need of a reliable platform to manage a subscription-based business! Cons There are few features they're still working on (like coupons), I'd love to be able to add a product to an order based on a coupon clients use! Review Source ED Edith D. CEO Broadcast Media Used the software for: Less than 6 months ### "Where to begin..." April 27, 2021 5.0 HEAVEN! Especially for the price :) Pros I have been SOOOOOO impressed with Subbly for its major role in my business! I recently rolled out product-based subscription boxes and I COULD NOT do this without the gorgeous and intuitive Subbly software! In the world of SAAS-Y products, they bring all the value for my money! Subbly was the ONLY provider that helped me achieve my goal of having a recurring subscription box where people pick their products. I LOVE that my customers have a simple and useful dashboard and sophisticated features that other services either don't have or don't provide at an affordable rate for a growing entreprise. Customer service is always 100% knowledgeable and friendly! Can't wait to see what new functionality you come up with to make my business flow great and look even greater! Cons There are three things I need to be happier: 1) Single item coupons WITH unique codes and expiration dates (useful in both single and subscription products) 2) I need a way to provide affiliate links to my ambassadors for referring my single products and/or a specific subscription in my store. These also need to have an expiration date option.. 3) I need to be able to provide additional options to subscribers such as buying the 'basic' box for a specific rate OR the 'luxury' box for a higher rate. All within the same subscription listing. It's too exhausting to do multiple listings and it makes for an unnecessarily clunky checkout where they can't weigh which one is better within checkout. Reason for choosing Subbly \- Functionality - More affordable Review Source Response from Subbly August 3, 2021 Dear Edith, thank you very much for your kind words and for taking the time to leave us this wonderful review, we greatly appreciate your effort! And also thank you for the detailed feedback about possible improvements, we take such feedback very seriously and have created a special page, where you can request improvements to the existing features or tell us about some new features you'd like to see, you can always share your ideas with us here https://subbly.canny.io/feature-requests. EH Emily H. Owner Food & Beverages Used the software for: 6-12 months ### "A good starting place for your subscription business" September 24, 2020 4.0 A great place to quickly and cheaply setup your Subscripton business. A bit glitchy and a bit simplistic but it works to get you off the ground without breaking the bank. Pros \*Most things you need to get going are in one place and that you don't need to bolt on and pay for apps (you do but less essential compared to Shopify) \* Quick responses from customer service \* The customer's account for managing their subscription is excellent, much clearer than Bold/Shopify. \* Quick and easy to build a site without any coding \* Much cheaper than what you'd end up paying for Shopify/Bold \* The ability to start subscriptions in the future and have the customer decide how many reoccurrences they want for their gift. Cons \* Lack of shipping options for customers - proves difficult to have a profitable one price fits all option \* Somewhat defensive customer service responses \* Glitchy - had to re-save sections 20+ times \* No show-cart step \* No stock control/variants for non-subscription items \* Limits to what you can do on the site, mobile and tablet aren't completely intuitive/customisable/responsive \* Customers can't have more than one subscription in their basket Review Source Response from Subbly October 7, 2020 Thanks for your feedback! We're always looking for ways to improve and in fact lots of the things you have mentioned are already being solved as I write this and we can't wait to deliver those to you. SB Susmit B. Owner Food & Beverages Used the software for: 1-2 years ### "5 star review" August 14, 2024 5.0 Pros Great customer service and quick responses Cons To be honest I haven't had anything to say bad about subbly as of now, I am able to run my website smoothly and if there are any issues,the teams prompt response help me solve any issues that might come across :) Review Source SL Shandel L. Creative Director Arts and Crafts Used the software for: 1-2 years ### "Heartfull Box| Supported by Subbly" September 5, 2021 5.0 100% everyone from the team have always been helpful with answering any question I have and promptly and accurately...it really has been the BEST service I have received. Pros Having no experience with website builder, this was a simple tool that provided a visually stunning website that has been easy for customers to view both on the computer and phone and easy for me to update when necessary. Cons Looking forward to be able to add the shop function on instagram and facebook! Reason for choosing Subbly High reviews and provided a website builder that was easy to establish Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.