# Page 6 | Subbly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Subbly the right Subscription Management solution for you? Explore 215 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144363/Subbly/reviews --- Subbly 4.8 (215) [View alternatives](https://www.capterra.com/p/144363/Subbly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Subbly ## Showing most helpful reviews Showing 126-150 of 215 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DR Donnell R. Owner Tobacco Used the software for: Less than 6 months ### "Outstanding Platform" December 20, 2022 5.0 So far I am extremely happy with Subbly and so far my experience has been positive. Pros The ease of use in regards to building a subscription based website. Cons As a visual learner, it would be helpful if video tutorials were available instead of just articles. Reason for choosing Subbly The ability to sign in and start and not spend multiple hours or a large amount of money to integrate apps. Review Source VR Verified Reviewer Sales Development Representative - International Markets Used the software for: Less than 6 months ### "Brilliant customer service and easy to use." June 7, 2018 4.0 Beautiful design and simple integration. Also quite affordable. Pros I think the fact that the team is constantly adding new features is what makes Subbly such a great product. It is always evolving! Cons Well. it feels like Subbly is just getting started so it might lack of the functionality of some competitors. But as I said, features keep on coming, so I think it will fully catch up and overcome the competition soon. It is an investment! Review Source GV Gino V. President Consumer Goods Used the software for: 6-12 months ### "Really Helped!" August 23, 2018 4.0 It’s been really good. Very good customer service and new killer processes. What this means is that I can offer my subscription box customers a smooth and fast services which is key. I can’t use a service that makes my customers life more difficult Pros The new checkout upgrade has been phenomenal for my customers. Ease of use and a slick interface means my customers have a no hassle experience. I can’t twll you how valauable this is for me to grow my business Cons Some functionality vs some of the competitors is less available. Not a big deal as it’s not super core to the business. Bells and whistles mostly. The new checkout process is killer though so that’s what swayed my decision to go with these guys Review Source Jacob W. Business Development Financial Services Used the software for: Less than 6 months ### "Subbly is awesome. The tools are easy to learn and use and the customer service is extremely fast" April 19, 2018 5.0 Pros The customer service. As I was setting up my custom domain, I hit a couple snags on my end and Subbly was even willing to assist me with my settings on Namecheap to correct them. This is above and beyond what I expected. Cons There aren't many themes. I wouldn't move away from Subbly in favor of a provider with 100 themes though, as I am extremely satisfied with everything else that Subbly has provided. Review Source CC Chris C. Owner Telecommunications Used the software for: 6-12 months ### "Great for Subscription Box companies needing to get up and running fast at a great price" June 27, 2019 5.0 The tech support makes Subbly one of the best services I've ever used. Subbly must make great money from their high transaction volume subscribers... I'm a very low-transaction volume subscriber, and yet, they treat me as if I were a high transaction volume subscriber. They rock! Pros Ease of customization, very intuitive, and coder-friendly. The best part is their super responsive chat-based tech support. It rules! They care, and it shows! Cons My business offers more of a digital subscription box, not a tangible one that's snail-mailed each month. They support only the subscription box business model. To be fair, that is their chosen target, and it's me who is trying to force my business model on top of theirs. But Subbly is the closest service I can get that meets most of my needs without a massive jump up to a 100+/mo service like Kartra.com Review Source jM jonelle M. Owner/CEO Food Production Used the software for: Less than 6 months ### "Subbly's ease and general straightforward templates and customer service support has kept me!" June 28, 2022 5.0 One of the main sells of this platform for me is the customer service. They answer promptly and are quite knowledgeable on the products offered (not many companies can boast this from my experience!) I can't even remember the other platform that I used prior to this to market/sell my product as they made it for intermediate to advanced builders that made manipulation more difficult for me. I really appreciate the service that Subbly provides and hope more US -based customers find this! Pros I love the flexibility and selection of the templates provided. I was able to use my brand colors as well as add little details including a funnel (which I'm currently working on. Cons One thing that could be improved is the cart creation. This was my least favorite part of building the site, but this may be due to my lack of knowledge. Customer service was there to assist whenever I had an issue. Review Source NY Nici Y. Owner Arts and Crafts Used the software for: 6-12 months ### "They make my job so much easier!" January 5, 2021 5.0 Subbly has made running my subscription box a dream! The software is easy to navigate, and incredibly budget friendly. I will be keeping them for a long time. Pros The ease in setting it up and integrating it with my website. And the their tech support... 10/10! Cons The only feature I would like to see improved.... I've received a notice that improvement is already in the works and will be released soon, that was the shipping schedules for annual purchases. Review Source VR Verified Reviewer Owner Consumer Goods Used the software for: 2+ years ### "Love subbly!" June 17, 2019 5.0 Pros Easy to use, new features added all the time, affordable Cons Limited to Stripe for receiving payments Review Source Quenjana A. CEO Retail Used the software for: Less than 6 months ### "Love Subbly!" November 7, 2020 5.0 Subbly's customer service is WONDERFUL Pros Easy to navigate, modern and clean web templates ... very easy to follow Cons Having to wait on upgraded features that I could use right now Review Source CV Cara V. owner Arts and Crafts Used the software for: 1-2 years ### "They will give you all the resources and help you need!" August 1, 2022 5.0 Pros The customer service is top-notch! No matter if I have a small trivial question or a big problem, there is someone there to help. They will do their best to figure out a solution. Cons Sometimes things can be a little hard to figure out on my own, but there is a library with easy step by step instructions and the chat is there whenever I'm stuck. Reason for choosing Subbly It was the best fit for my needs. It's a great all-in-one option. Review Source AG Amanda G. Director Retail Used the software for: 6-12 months ### "Incredible Customer Service" February 6, 2021 5.0 Pros After problems with other service providers, the Subbly platform provides everything we need to run our subscription box business all in one place and is great value for money. Their customer service is incredible and they always respond really quickly to any queries. Cons There isn't currently an option to accept Paypal, but I believe this feature will be available soon Review Source VR Verified Reviewer Founder Sports Used the software for: Less than 6 months ### "The best and most helpful customer service ever experienced!" January 9, 2019 5.0 Awesome! Pros Subbly has a lot of good features, but I have to highlight their customer service - it is outstanding and I have never experienced it on that level before from any SAAS company. Truly admirable. Cons To be quite honest I cannot think of anything worth mentioning - only some minor details, but that is quite technical. Review Source SF Sara F. Owner Food & Beverages Used the software for: Less than 6 months ### "I've only been using subbly for a brief amount of time as a landing page for now" December 1, 2021 4.0 It's been good, I've run into some problems, one which seems to hasn't been solved and continuously is a problem. Pros I like that I don't need to deep dive into a huge learning curve of website building or hundreds or thousands right off that bat for a business that might not take off. Cons It is kind of complicated to use and I needed to ask their customer service so many questions. It's not just a "drag and drop" you have to figure out how to set stuff up. Review Source BP Bobbie P. Owner Food Production Used the software for: 6-12 months ### "Keep up the good work and customer service" January 7, 2021 5.0 Great Pros Survey provides so much flexibility Customer service is always so helpful Cons Checkout not friendly for local pick up (rather than shipping) Can’t duplicate a survey so I spend too much time weekly making minor changes to the previous weeks’ survey and resetting customers preferences Reason for choosing Subbly No add ons to make it a “build your box” subscription. Review Source NM Natalie M. Owner Consumer Goods Used the software for: Less than 6 months ### "Amazing product" June 17, 2021 5.0 Pros I'm really liking the ease of use with this software for my subscription business - it's so easy to integrate into my Wordpress site! Help is only a click away and the backend just flows! Cons The one time add on - need to open up to more options others than size, material, colour. You can only choose this 3 set items. Switched from [Cratejoy](https://www.capterra.com/p/173276/Cratejoy/) So I could integrate into my website. Review Source Response from Subbly August 3, 2021 Dear Natalie, thank you so much for taking the time to leave us this excellent rating. We really appreciate your feedback! RC Ruth C. Founder Food & Beverages Used the software for: Less than 6 months ### "Subbly Review" November 10, 2020 5.0 brilliant, the customer service team have been so helpful Pros The ease of the set up was great and the step by step instructions to put it on my website was very useful. The dashboard is laid out so very clear. Cons I'd like to have the option to have one button which I can put on my website instead of the 4 I currently have to accommodate my subscription options. The formatting and the looks as I have to space them so far apart so customers can see the box enough to order. I would also like to see a test of each option so I have more of an idea how the checkout looks and works. Option to integrate paypal instead of stripe. Reason for choosing Subbly good value for money and I could integrate with my website Review Source CN Comfort N. Director Textiles Used the software for: Less than 6 months ### "Creating Subbly from start to finish" May 17, 2021 5.0 After doing a subscription box coaching, I was encouraged to use Subbly for my subscription box business. Considering I was totally clueless and very nervous about websites, with the help of the Subbly Team, they patiently gave me a by step by step solution to my numerous questions. They were able to test my website and check that everything was running smoothly before I launched. Subbly is prefect for my sub business, keeps track of everything. I love Subbly, there still more I need to learn, but I have taken off and I know that help is readily available. Pros The drag and drop features, integration with Stripe and MailChimp. Cons The initial video I watched was very bad quality my very least favourite. Review Source Response from Subbly August 3, 2021 Dear Comfort, thank you for the kind words about our team! Your review means a lot to us and lets us know we're on the right track! PR Praneeja R. Creative director Events Services Used the software for: 6-12 months ### "Great site" July 7, 2021 5.0 Pros Easy to use, great way to amend the website, maintain and review analytics! Overall Great! Easy to use and makes running a subscription box easier Cons a lot of manual changes to be done every month. You cannot add on more than one box on one account if you have multiple different boxes Review Source Response from Subbly July 30, 2021 Dear Praneeja, thank you very much for taking the time to leave us a great review and for sharing your feedback on how we can further improve our platform! LF Louis-Pierre F. engineer E-Learning Used the software for: 6-12 months ### "Great platform" November 9, 2020 5.0 Pros Customer support is great. They are always ready to answer your questions. Cons Lack some features for larger size business. Review Source KS Kelly S. Sub box owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Set up for exactly what you need" November 30, 2020 4.0 much easier to organise your monthly subs, sizing and recurring payments - only been using it a month so I' sure I will familiarise myself more with the uses Pros Great system, completely set up for sub boxes, I'm totally new to this and wish I had intergrated it to my website sooner. Only downside was I found it difficult to embed in my wix website. I thought since I managed to built the website myself I could manage but turns out I had to get someone to do it for me. But definitely worth it and customer service is excellent. Cons Intergration I found difficult and wish you could transfer all existing subscribers over as I already had 40 subscribers which couldn't be migrated over Review Source CB Cindy B. Owner-Designer Arts and Crafts Used the software for: Less than 6 months ### "Fantastic Customer Service " December 18, 2022 5.0 So far, so good! Pros Still working on getting subscriptions setup, but the customer service at Subbly, is just fantastic. They are quick to respond, helpful and friendly. Cons No cons at the moment, my issues are user oriented! Switched from [Cratejoy](https://www.capterra.com/p/173276/Cratejoy/) Pricing Review Source SY Sabrina Y. Business Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Try them! Thank me later." December 23, 2020 5.0 Pros Most features have ease of use as long as you read the tutorials. Cons The ability to separate coupon codes and for them not to work on all products. Review Source JD Jeff D. Chief Grower/Owner Farming Used the software for: Less than 6 months ### "Making Microgreen Subscriptions Easy!" September 8, 2021 5.0 My experience so far has been good so far, but we just put it in place recently. So recently that we have yet to have a live customer use the solution. Pros This software is great for allowing us to set up and manage customer subscriptions and allow the flexibility for them to pick and choose what products are in there subscription. Cons The software is a bit expensive, especially if you add a number of individual product choices. Review Source TS Tamara S. Founder Consumer Goods Used the software for: Less than 6 months ### "Excellent tool for first time business owners!" August 11, 2020 5.0 Subbly has brought together all the tools necessary for me to start my small business with ease. All the availabile apps, and additional software needed to process orders has been amazingly helpful. I honestly feel Subbly is the ideal software for what I need, and in order to succeed as a small business. Pros Absolutely loved the ease of use and the responsiveness of the support staff. Everything had a detailed article on the FAQ and has been a smooth process in getting the shop setup. Cons The inability to set a limited availability quantity. However, I do know this is being worked on. Reason for choosing Subbly Primarily the monthly pricing options, but also the highly reasonable transaction fees. Review Source SM Stephanie M. Owner Education Management Used the software for: Less than 6 months ### "Overall, Subbly has been really easy to use and I am not very tech savy! " July 9, 2018 5.0 Flexibility with billing and great customer service to help whenever I need it! Pros What I like most is how easy the software is to use. If I am struggling with something, then the help menu has been informative. If that does not answer my question, customer service is quick to respond. Also, I love that there is quarterly payment options. There is a lot of flexibility with with billing, shipping and other features that it allows me to really make the subscription platform that I want. Cons I would like to see more website design features/options to use. However, Subbly is always improving these options. Review Source Similar Products Featured