CloudDISPATCH

Pros: Easy to use and what you don't know how to use the support will take the time to show you how and why it is used. The data is always available with the most up to date information and can be pulled in a variety of different reports. Setup of the system is very simple and can be started up in a short amount of time. I recommend using as much of the system as possible because as you add additional modules you may need to change previous setups to work with added modules.

Cons: The major con about the software is that even if you want to have something deleted from the system the request is always denied.

Overall: The downtime information that is collected allows of the engineering dept. to isolate major problems and attack the root cause.

Pros: All references a developer needs to create interfaces is in one central location. Amazing API documentation with clearly defined FFDs and descriptions. Tech Support is among the best and quickest I've experienced in my nearly 40 years in IT.

Cons: I am not great as a JSON or XML developer, so am forced to find workarounds (Excel XML using VBA), but have managed to be able to provide users all the reporting and synchs they desire. Wish there were some direct interfaces with iSeries. I'd like to utilize for Scrap, but management is hesitant to proceed.

Overall: Our MRO department uses this for all requests and spares issues. Facilities uses for maintenance scheduling, dispatches, equipment BOMs. Saves much time and provides accurate reporting.

Pros: -Maintenance history tracking

-Maintenance scheduling

-Document storage

-Spare management

Cons: -Spare consumption cost accuracy poor due to bugs

-Did not have escalation title option

-Less admin function

Overall: -Centralize all the maintenance documents for fast retrievable and monitoring

-Assist systematically on machine historical data to prevent unnecessary downtime

-Help to minimize technician repair time, able to view in glance on past 30 days activities

-Able to plan systematically on the spare part consumptions & it's change frequency

Pros: you don't need to adapt your way of working to the software, L2L is designed to be simple, and you can track what you want in your factory. L2L connects all people , on the floor, but also in support departments, that save a lot of time.

Cons: we should manage different release per module, and the Customer could decide to update or not. We should be aware when a new release is available, and decide to install it : as Apple does

Pros: Easy to integrate data from existing systems

Quick and measurable results

Simple to train team members

Real Time data

Excellent reporting

Drives continuous improvement

Great value

Cons: After over using the software for over 4 years the only thing I would change is the is to add an instant messaging feature within the program.

Pros: This is the most user friendly CMMS software that I have ever used and I have tried quite a few. New users learn to use the system in as little as a hour.

Cons: The reports are inaccurate and frustrating to use, but you can export the data and create your own reports with excel. Poor customer support.

Pros: The best way to have all the information in the same place.

Cons: Some modules still need to be polished.

Overall: It´s being a very good experience and a giant change on the maintanance operations daily basis

Pros: Ease of pulling information and very intuitive.

Cons: Where was it 10 years ago? Wish it was available back then.