--- title: "Yotpo Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Yotpo the right Review Management solution for you? Explore 377 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/144389/Yotpo/reviews/" page_type: "reviews" language: "en" --- Yotpo 4.5 (377) [View alternatives](https://www.capterra.com/p/144389/Yotpo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 17th, 2026 # Reviews of Yotpo Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews DY Darren Y Sr Manager, Digital MarketingMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years. “Having reviews, loyalty, and SMS under one roof is appealing on paper, and the review request automation is reliable.“ April 10, 2026 FS Fletcher S Customer Experience SupervisorHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “The integration for replying to user questions submitted via Yotpo x Gorgias in particular is a bit clunky“ September 15, 2025 HD Hannah D Warehouse Assistant ManagerApparel & Fashion, 2 - 10 employeesUsed the software for: 1-2 years. “Yotpo customer service/support is top notch, helps problem solve and helps build flows and will check your work to ensure it shows on the customers end the way you want it to.“ April 28, 2025 lp lisa p content managementRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “I wanted to install yotpo on my shopify store, and play with it for 2 weeks before I wanted to commit to it, but i was not able to find a trial plan for it.“ June 3, 2025 DY Darren Y Sr Manager, Digital MarketingMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years. “The Shopify integration is clean and the on-site display widgets are easy to set up.“ April 10, 2026 NM NATASHA M ControllerRetail, 11 - 50 employeesUsed the software for: More than 2 years. “We were not able to customize like they said in sales pitch.“ October 6, 2025 OC Owen C MDConsumer Goods, 2 - 10 employeesUsed the software for: Less than 6 months. “Excellent integration with our Shopify ecommerce store, works really well to reward repeat customers and drive customer loyalty automatically“ November 8, 2024 FL Fabian L E-Commerce ManagerBuilding Materials, 51 - 200 employeesUsed the software for: 1-2 years. “Very performance heavy on site, very little customization as well as the lack of ratings“ January 7, 2025 ## Showing most helpful reviews Showing 1-25 of 377 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Charles A. Creative Director Cosmetics Used the software for: 2+ years ### "Really good software if price is not a buying factor." February 27, 2025 5.0 Positive, though was spending far too much. Then covid hit and they brought their entry prices down dramatically. Staff were really helpful. It's really good software. It gets you reviews. Pros The software works really well. The support is good. It's probably the best out there on the market. Cons The cost, and the language issue. (Not being able to translate) Alternatives considered [Loox](https://www.capterra.com/p/200494/Loox/) Reason for choosing Yotpo Best in class service and I was recommended to it at the time. Review Source Response from Yotpo July 7, 2025 Thanks for the kind words and for highlighting both the strengths and the areas we can keep improving. We’re glad the platform delivered results and that the team was helpful when it mattered most. We understand how important flexibility around pricing and language support can be, especially for global brands. These are areas we continue to invest in as we grow. Appreciate you being part of the Yotpo community and sharing your experience. KC Kyle C. CMO Health, Wellness and Fitness Used the software for: 6-12 months ### "Happy Until the Sunsetting" February 16, 2026 4.0 I had a really great experience with Yotpo in the beginning. Their integration was easy and the analytics were great. Pros Yotpo was very easy to implement and I liked that it integrated with the rest of my marketing stack. It was also very affordable for the size of the company we were at the time. Cons Soon after I integrated most of my marketing stack over to Yotpo, they started sunsetting things. First, it was subscriptions, then email/SMS. I started using Yotpo because it was an all-in-one, and this ended up forcing me to leave to find a better solution for all of the above. Alternatives considered [Judge.me](https://www.capterra.com/p/215990/Judge-me/)[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Reason for choosing Yotpo I like that Yotpo had everything that I needed all in one. This was before they started to sunset things which forced me to leave. Switched from [Judge.me](https://www.capterra.com/p/215990/Judge-me/)[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) I liked that Yotpo had all of the things I was paying for separately, all in one. Review Source cK cortney K. Director of People Arts and Crafts Used the software for: 1-2 years ### "yotpo review" August 1, 2026 5.0 We have had an amazing experience with yotpo since day 1. the user interface is great, it’s easy to set up and customer service is awesome. Pros The ease of use is super straightforward. we use it for review management and even text messages. The customer service is also wonderful. Cons I don’t really have any cons for this software. It’s been a wonderful tool for our business in many ways. Review Source VR Verified Reviewer Sr Manager, Digital Marketing Marketing and Advertising Used the software for: 1-2 years ### "Does the job, but doesn't do any of it great" April 10, 2026 3.0 It's fine. If you need a reviews platform with decent UGC tools and want something that plays nicely with Shopify, it gets the job done. But if you're expecting a true all-in-one that replaces your ESP or a proper loyalty program, it falls short. Pros Reviews and UGC collection works well out of the box. The Shopify integration is clean and the on-site display widgets are easy to set up. Having reviews, loyalty, and SMS under one roof is appealing on paper, and the review request automation is reliable. Cons The platform tries to do too much and doesn't fully nail any of it. SMS is not competitive with dedicated tools. Alternatives considered [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Reason for choosing Yotpo Eventually switched off of Yotpo to Klaviyo. Review Source VR Verified Reviewer President Retail Used the software for: 2+ years ### "Yotpo Loyalty and Reviews" February 5, 2026 4.0 Pros Easy set up and use and good value for money. Any time had issues customer service/chat was quick to help. Cons Other apps started getting more features and just overall looked better. I believe if i remember correct Yotpo pricing started increasing a lot too compared to others Review Source NM NATASHA M. Controller Retail Used the software for: 2+ years ### "Unless things have changed, save your money, shop around" October 6, 2025 2.0 Yotpo had a really great sales pitch, promised us the world - However during integration they duplicated points in users accounts, not as many customizations as promised, and it's super expensive Pros The reporting was very efficient, you could drill down into a customer portfolio and see all the earned/spent points at any given time. You have the ability to pull multiple variations of reports Cons It is extremely expensive, they promised the world and really underdelivered. We were not able to customize like they said in sales pitch. Switched from [Smile.io](https://www.capterra.com/p/169446/Smile-io/) Smile wasn't capable of splitting out our B2B from DTC without custom coding. Review Source SL Suzanne L. Head of CRM Retail Used the software for: 6-12 months ### "Only worthwhile in conjunction with Shopify" May 30, 2025 3.0 We integrated with a custom e-commerce and website platform which had its challenges. We also had issues with international markets as some of the copy which appears on site is hard coded in English. However, after lots more back and forth than expected we were able to get the refer a friend scheme live. Pros Easy to set up (particularly if integrated with Shopify) Good availability of customer support (though the actual support was a bit hit and miss) Good core functionality Cons Basic editor for on-site pop-ups Limited reporting functionality Awkward to integrate with e-commerce platforms which aren't Shopify Can't generate test emails populated with dynamic data - have to put through a live order instead to see the whole journey Switched from [Mention Me](https://www.capterra.com/p/164540/Mention-Me/) Unhappy with customer support, didn't feel it represented value for money Review Source Response from Yotpo July 7, 2025 Thank you for the detailed feedback. It’s incredibly helpful and appreciated. We’re glad to hear that setup was smooth with Shopify and that the core functionality met your needs. At the same time, we hear you on the challenges around custom integrations and the difficulty of testing dynamic emails without a live order. These are areas we’re actively working to improve. The issue with hard-coded English copy in international markets is also on our radar. We're continuing to invest in better localization tools to support more flexible global experiences. We're happy you were able to get the referral program live, even if it took more back and forth than expected. If you'd like help addressing any of the remaining friction points or want to explore upcoming improvements, we’re here to support you. Thanks again for your partnership. Stacey K. Managing Director Cosmetics Used the software for: 1-2 years ### "Very easy and affordable" March 8, 2026 5.0 Great experience. Easy to use. Works quickly. Affordable. Also, it's nice that you can adjust the number of orders you'd like to have reviewed which helps with seasonality. Pros Very easy to use. Just read reviews that customer make and make a comment as a response. Also, good flexibility with options. Cons To opt out of having a review go live you have to log into the website, you can't just select that from the emails they send. Review Source lP lisa P. content management Retail Used the software for: Less than 6 months ### "Great concept - excellent interface" June 3, 2025 5.0 I wanted to install yotpo on my shopify store, and play with it for 2 weeks before I wanted to commit to it, but i was not able to find a trial plan for it. Pros It promises to be super easy to install on my shopify store in order to start collecting reviews. I do like the idea that it can be customized, and can coordinate with marketing tools (like if i wanted to send an sms or email marekting blast). Cons I think that it's expensive. a price of $79 for only 500 orders is a bit high, there are other tools that do exactly the same thing for less, I would have preferred a "starter" version or even a trial version. Review Source Response from Yotpo July 7, 2025 Thanks so much for the thoughtful feedback. We hear you on all of it and truly appreciate your patience. Yotpo does aim to be more than just a reviews widget. What sets us apart is the strategic support we offer to help you use those reviews to build trust, increase conversion, and ultimately drive growth. That includes things like our AI-powered review summaries, smart prompts that boost submission rates, and deep integrations with SMS and email to help you turn positive feedback into effective marketing moments. That said, we understand the desire for a lower entry point or trial period, and we're actively working on ways to make onboarding more accessible for emerging brands. Give us a shout if there is anything else we can help out with! HD Hannah D. Warehouse Assistant Manager Apparel & Fashion Used the software for: 1-2 years ### "Willow Boutique LLC Yotpo Review " April 28, 2025 4.0 Overall we enjoy using yotpo, we have yet to find another company that beats the price and offers everything that yotpo does. This is a daily/weekly tool that we use, and crucial to our review and ratings on our website. Creates an easy trust worthy face for your company. Pros Yotpo customer service/support is top notch, helps problem solve and helps build flows and will check your work to ensure it shows on the customers end the way you want it to. Lots of customization tools that work for any business big or small. Easy review/question widgets, these can be added almost anywhere on your website. Integration to shopify is seamless, easy to navigate. customer segments are easy to create to send SMS/email marketing to a curated set group is made super simple, and easy. Scheduling marketing sms or email is seamless and easy to understand. yearly and annual reviews with your account manager to ensure you are getting enough out of yotpo compared to what you are putting in, also helps ensure that you are using all that yotpo offers that you are already paying for. You can pick which reviews hit your website and if one is bad and needs further escalation it will let you reach out to the reviewer by email to solve the issue and ask them to re-review. Cons sometimes there is a slow load times when switching through product features, i like to think that yotpo is holding so much of our store data and analytics that it takes a minute to open a new page within yotpo. this is not a huge con but has made certain tasks longer. Review Source Response from Yotpo July 7, 2025 Thank you so much for the thoughtful and detailed feedback. We’re glad to hear that Yotpo has become such a core part of your workflow and that the platform’s flexibility, customization, and support have been delivering value. It’s great to know that the ability to curate reviews, build and schedule targeted SMS and email flows, and integrate seamlessly with Shopify has made a difference for your team. We especially love hearing that the collaboration with your account manager has been helpful in making sure you’re getting the most out of the platform. We appreciate your partnership and are always here to support you as you continue to grow. VR Verified Reviewer Customer Experience Supervisor Hospitality Used the software for: 2+ years ### "#1 Review Software" September 15, 2025 5.0 Pros Basically the number 1 review software, integrates well with our CRM and makes it easy to take action Cons The integration for replying to user questions submitted via Yotpo x Gorgias in particular is a bit clunky Review Source MK Marcus K. Marketing Cosmetics Used the software for: 2+ years ### "Not great, but it works" December 26, 2024 3.0 Not that good. Used their reviews a few years ago, and SMS until last month or so. Nothing is great, just meh. Pros SMS feature. Mostly been using that recently but it was also a bit too buggy. Cons The pricing and how they try to do everything, but end up doing nothing great. Review Source Response from Yotpo July 7, 2025 Thanks for the honest feedback. We’re sorry to hear the experience didn’t meet expectations and appreciate you giving both Reviews and SMS a try over the years. We know trying to do a lot means we have to execute at a high bar across the board, and we’re continuing to focus on improving depth and performance in each product. If you're ever open to a conversation down the line, we'd love the chance to show you what's changed. Thanks again for sharing your perspective. OC Owen C. MD Consumer Goods Used the software for: Less than 6 months ### "works really well to reward repeat customers and drive customer loyalty " November 8, 2024 5.0 Pros Excellent integration with our Shopify ecommerce store, works really well to reward repeat customers and drive customer loyalty automatically Cons sometimes customers don't like extra emails from the service Review Source Response from Yotpo July 7, 2025 Thanks for the feedback. Great to hear the integration with Shopify and loyalty automation have been working well for you. We get that messaging frequency can be a sensitive point. Happy to help fine-tune your setup to make sure it feels right for your customers while still driving engagement. Appreciate you using Yotpo and sharing your experience. VR Verified Reviewer Marketing Manager Sporting Goods Used the software for: 2+ years ### "The best platform for collecting customer reviews" June 8, 2022 5.0 An excellent resource for reviews, questions, and weekly/monthly summaries. User-friendly and navigable. Early on, the company encountered a few issues, but they were swiftly resolved. It is beneficial to moderate online reviews and responds to meeting customers' needs. I recommend this e-commerce tool. Pros We have significantly increased the number of reviews with Yotpo. We have a lot of product reviews, not only for marketing but also for the benefit of our customers. They are currently used in advertising, social media, email marketing, and other areas. Due to the large number of SKUs, it was difficult to collect reviews for products other than our most popular. The most useful feature of Yotpo is how easily it integrates with your website and provides customers with a widget to leave product reviews or ask questions. The benefit is that all reviews are available for moderation in one location. It is also useful to be able to comment directly to consumers, add tags as needed, and keep a summary of all reviews and questions. It is simple to find exactly what you are looking for, whether by product name, number of stars, email addresses, or other criteria. Cons I dislike that once I schedule a campaign with a specific segmentation, the segment's subscribers are locked in, and the campaign does not automatically refresh as the segment changes. This makes sending weekend campaigns difficult because I must wait until the night before to schedule the campaign and ensure that the segmentation is up to date. This also prevents me from sending emails in my preferred time zone. Review Source Response from Yotpo August 10, 2022 Thank you for taking the time to leave a review, we truly appreciate it. We are constantly working on improving our products and your feedback is a crucial part of our process. MR Mats R. Owner Consumer Goods Used the software for: 6-12 months ### "Not suitable for small business owners" February 8, 2022 2.0 Pros It's easy to use and doesn't need much hands-on. Cons Most of its feature are locked between different tiers, a weird business model for a modern SaaS platform. The main reason for writing this review is that they lure you as a user, to select higher tiers to be able to use these functions and/or features. For example, the plan I picked include coupons functionality. Its use include to send out coupons to customers in order to get them to review products and give them a rebate if they do so. Something I thought was great. However, the one feature I wanted to use with coupons was locked behind a different plan (tier). Something which was not indicated on their comparison. I signed up, only to realize this. I asked for a refund and Yotpo decided that I was not eligible for a refund due to that this information was listed on a whole different page? How is that a valid reason? Include such information in the comparison list. There's nothing that indicates that the feature listed can be behind a different paywall. Another bad feature is the localization. For example; they capitalize every word even in languages that doesn't do that so the UX looks really weird in a language which is not English. Review Source Response from Yotpo March 30, 2022 Thank you for taking the time to leave your feedback, we truly appreciate it. Please know that we hear and sympathize with your frustration about not being able to have access to some of those features. We always try to ensure a business is on their 'right fit' plan -- meaning how much they're paying should align with the services they're receiving and what their business needs to see success with Yotpo; however, we understand that it's not always possible. Please know that if you have any lingering questions about our plans, pricing or refund options - our support team is here to help. Feel free to contact us at any time with any questions. VR Verified Reviewer Communications Director Medical Devices Used the software for: 6-12 months ### "Yotpo exceded our expectations early!" December 22, 2022 5.0 Yotpo gets the job done in an effective fashion and a revenue booster for our company. Pros I was extremely pleased with the professionalism of their customer support staff and their ability to address our issues and concerns. Cons Initial concerns with email and UGC Display Templates Review Source Response from Yotpo January 8, 2023 Thanks so much for leaving a review — we love learning more about our happy customers. JB Joe B. Owner Retail Used the software for: 2+ years ### "Great Platform Overall" December 17, 2020 5.0 Overall, the platform has been pretty great. Our biggest gripe would be in the pricing. As a small business it is incredibly hard to have all of the important things (like a review platform) we need to be successful and also drive the kind of revenue we need to be sustainable. Every service costs money and it adds up quick. Most services are not small business focused as they get a lot more money from enterprise packages, which is unfortunate us little guys. Yotpo does offer growth packages, but they ramp up in price really quickly. Pros Reviews are incredibly important and Yotpo is a great platform to deliver them. They offer quite a few features in the lower priced tiers and are relatively easy to use. Yotpo is a recognized name by many consumers as a trusted reviews platform, which is a great benefit. Support has always been quick and helpful. They are a Google reviews partner, which is important to us. Cons The interface could be easier to navigate. The price is pretty high, but going cheaper means you may not get a platform that people know and trust. Alternatives considered [Loox](https://www.capterra.com/p/200494/Loox/)[Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) Reason for choosing Yotpo Google partner, trusted platform Review Source Response from Yotpo January 3, 2021 Thank you for leaving a review. We're so happy to hear you're satisfied with Yotpo and the results you've been seeing. We are constantly iterating our pricing/plan options in an effort to provide the best solution for businesses at each point in their journey; however, we understand that it doesn't work for everyone. Please feel free to contact us if you have any questions regarding the plan you're on or the other plans we offer. Yemin K. Co-Founder ' COO Used the software for: 1-2 years ### "Best review app period." January 18, 2018 4.0 More reviews mean more credibility. We mix up Yotpo review and Google trusted store review and it proves we have better sales than before. Controlling review is not easy, but it's easier than ever with Yotpo. Their dashboard and the moderate system is easy to handle and very intuitive. Pros Have to say Yotpo is truly our best on site app.. I believe the customers like/read/trust the reviews. Yotpo has become a major part of our day to day customer engagement strategy. I love that new features are constantly being added. Their customer service is top notch. This app offers a heck of a lot of great features for the low price of free. You need to pay more if you want to use more features, but every penny worth. The cost is high for a business of our size, but I think after a year or so we will see the results of peer to peer reviews. Give it a shot. Cons Picture update feature updated so far, but the problem is pricing. As fa as I know, it could be too much for the companies on their starting phase. Adding this feature for special package or something will be better to try it. I might be wrong, but they really have to give chances for users who keep using Yotpo, for example more than 1 year or 2 years. Review Source GG Grant G. Manager of Influencer Marketing and Content Automotive Used the software for: 6-12 months ### "Good Software, Poor Communication and Help" July 29, 2022 4.0 Yotpo offers a solid product for Loyalty Programs and Referral Programs, but if you don't have a dedicated team to figure out implementation, this can be a real arduous process to set up. Also, the customer support/reps are not knowledgeable. Pros The software is a great product. It functions well and we haven't had many issues with it. Implementation was difficult because their backend support to help walk us through the process seemed like he was overwhelmed with work. He knew the product really well and was helpful, but you could tell he was really stretched thin. It took us almost 3 times longer to get setup than anticipated, which was unfortunate. Cons Getting help from our customer reps has been a really negative experience. It feels like they don't want to help and/or are unable to help. Every question we have ends with a, "I'll look into that..." and then we never hear anything back. Review Source Response from Yotpo September 28, 2022 Thank you so much for sharing your thoughts with us - we really appreciate it. In order to provide our customers with the best service, our support team works 24/7 globally, so we're sorry to hear you've encountered some difficulty. Please reach out to us if you're still experiencing issues - we're more than happy to help and want to ensure that any concerns you may have are addressed. VR Verified Reviewer Content Manager Marketing and Advertising Used the software for: 2+ years ### "Dishonesty can do damage to your business" December 31, 2019 1.0 If you want customers to trust you, I would recommend you stay away from using Yotpo. Pros Yotpo does not offer any major benefits. You can invite more people to view your account, but that’s a standard feature. Cons The biggest downfall of this software is that you can choose to not publish negative reviews. While that may be seen as a benefit for businesses, it removes all credibility and will damage your reputation. Review Source Response from Yotpo January 15, 2020 Thank you so much for taking the time to leave a review, we appreciate your feedback and understand that Yotpo wasn't the right fit for you. As far as benefits, we offer reviews, rewards & referrals, visual galleries, and additional benefits to support businesses as they grow. Re review moderation, of course, we do offer this to our customers! We encourage our customers to publish all reviews but offer moderation should there be inappropriate language, illegibility, and so on. Yotpo was founded to help customers better understand what they're purchasing before they purchase it - through our reviews, brands have been able to learn & adjust based on customer feedback, and end customers have been able to provide that feedback and learn about whether or not a brand or product will be right for them. We encourage all customers (potential or current) to peruse our case studies, reviews, and resources to understand if Yotpo is the right fit for them too. Thank you again for your feedback. JB Julie B. Ceo Apparel & Fashion Used the software for: 2+ years ### "Ease of use " March 20, 2023 5.0 Gaining Customer trust through reviews have been my main reason for using Yotpo, my overall experience has been wonderful. Pros The integration and use of Yotpo has been impactful for my small Business and extremely easy to use. I would recommend anyone to use Yotpo to gain customer reviews and confidence in products. Cons I would like to export my reviews from Yotpo to Google but I have been having trouble doing so, An easier export would be desirable but not sure if at all possible. Review Source Response from Yotpo April 5, 2023 Thank you so much for leaving a review — we're so happy to learn that you're enjoying Yotpo Reviews! We also encourage you to reach out to our support team so that we can get a better understanding of how you'd like you export your reviews. DB Dal B. President Cosmetics Used the software for: 1-2 years ### "Yotpo Does Its Job" March 20, 2023 4.0 I highly recommend you add the app and give it a try. Works well for product reviews and ratings. Pros Its likely the best review widget available particularly for Shopify. Many different plans are available and the functionailty is superior to other competitors. Support is second to none. Cons There is nothing to not like to be honest. Reason for choosing Yotpo Ratings in the Shopify app store. Review Source Response from Yotpo April 5, 2023 Thank you so much for taking the time to leave a review — we're happy to hear that you're enjoying our Reviews product! Brittney L. Social Media Manager Apparel & Fashion Used the software for: 2+ years ### "Fabulous support!" August 29, 2019 5.0 We have worked with Yotpo for many years, I inherited them when I grew into my position and they made the transition very simple and easy. I appreciate that Yotpo is always looking for new ways to help customers. Pros New & exciting features! Yotpo is always adding new features to make their platform more enticing. Excellent support, they are always eager to help. Cons It is pricey, worth it- yes. But, it's not a small cost by any means. Review Source Response from Yotpo September 19, 2019 Hi Brittney! Thank you so much for leaving a review! We're happy to hear you're enjoying Yotpo and really value your feedback as we continue to evolve our product and the way we serve our community. Our pricing structure is definitely custom built to each and every business & we're happy to hear you're seeing the results. JP Juliette P. CEO Apparel & Fashion Used the software for: 1-2 years ### "Yotpo was too expensive and limited for us" August 15, 2022 3.0 Yotpo was simply too complicated and expensive for a small company like ours. We ended up changing for another product. Pros Yotpo was implemented before I join the company. It helped us gather feedbacks on our products and certify them. Cons Yotpo was too expensive. Also, without taking a super premium plan, it was not possible to ask for customized feedbacks to our customers (how does it fit, was it comfortable etc.). Reason for choosing Yotpo At the time we selected Yotpo because it was the main actor on the market. Review Source Response from Yotpo September 14, 2022 Thanks so much for your feedback. We're constantly working to improve our pricing and packaging options to ensure that brands are using the plan that best fits their needs. We encourage you to reach out to our customer support team to learn more about our pricing, packages, and available features. AH Alex H. Owner Retail Used the software for: 1-2 years ### "YOTPO for a small Clothing retailer" September 9, 2022 4.0 YOTPO really helps build customer trust for my store and thus aids conversion rate. The carousel in particular is very visual and easy for users to quickly view, with comments and pics Pros Very visual and easy to implement with my Shopify store. You can customise to match branding when you pay a higher monthly fee. Review emails are easy to set up. Review carousel is very visual and looks good on website. Cons Certain features add to the monthly cost. Javascript can slow down website, so i have experimented as to where to display certain features on the page. Review Source Response from Yotpo November 13, 2022 Thanks for leaving a review, we appreciate your feedback. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.