Who Uses This Software?

Dental clinics and chains of clinics. Medical clinics and chains of clinics.


Average Ratings

121 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $40.00/month
    See pricing details
  • Free Version
    Yes
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Bestosys Solutions
  • bestosys.com/
  • Founded 2013
  • India

About Bestosys

Practice management for dental/medical practitioners - multiple clinics, users, devices. Regular features - scheduling, detailed EMR, Orthodontic case sheet, SMS/Emails, restorative & perio charting, lab work tracking, billing, payments, inventory, expenses, accounting. Growth features - proactive patient care, dashboard, patient tracker, social media integration, lead mgmt and nurturing, campaigns, landing page integration, telephony integration


Bestosys Features

  • Appointment Scheduling
  • Charting
  • Compliance Tracking
  • E-Prescribing
  • Handwriting Recognition
  • Meaningful Use Certified
  • ONC-ATCB Certified
  • Self Service Portal
  • Voice Recognition
  • Appointment Management
  • Appointment Reminders
  • Claims Management
  • Clinical Charting
  • Imaging
  • Inventory Management
  • Patient Account Management
  • Patient Billing
  • Patient Records Management
  • Treatment Planning
  • Appointment Management
  • Comparison View
  • For Veterinary
  • Hands-Free Charting
  • Orthodontic Charting
  • Periodontal Charting
  • Progress Notes
  • Treatment Planning
  • Voice Capture
  • Audience Targeting
  • Campaign Management
  • Marketing Automation
  • Medical History Records
  • Patient Communications
  • Patient Management
  • Physician Management
  • Predictive Analytics
  • Claims Management
  • E-Prescribing
  • EMR / EHR
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Multi-Office
  • Multi-Physician
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling

Bestosys Reviews Recently Reviewed!


bestosys is best

Apr 10, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Iam using Bestsys since its inception, Since start they have been approachable for taking my small suggestion and bringing suitable upgrades in their software.

they have sucessfully made our data management and storage digitalised and minimum paper use.

customer care service probably is best in market. Quick and keen to help any time. Please dont ever compromise on this.

Cons: widget in my mobile , old version were trouble free.

but new one seem to be not compatable to my mobile. frequent shut down is happening, hope you can fix it

Overall: They understand dynamics of our operation quiet well. Small subtle upgrades that they provide are verymuch appreciable. Till date I dont have any regrets to say. finally I believe they are best in dental office soft ware we have today , and definately value for money

Vendor Response

by Bestosys Solutions on April 23, 2019

Being one of our early users, you hold a special place for us, and your words mean the world. Thank you Dr Thejokrishna!

Best Practice Management Software in India

Apr 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1) Almost all features required tonrun clinic smoothly

2) Each member of climic can access to software but each member can see only that info which owner wants to share with them

3) A+ support team. Just a call ot whats app away. And they just dont speak, they actually access your laptop through teamviewer and solve the problem if the problem is at your computer. If problem is at theor end I have never waited for more than 24 hrs to get it solved

Cons: Well features and support is best but its most costly software for this industry in market.

Overall: Bestosys has helped me reduce many clutters. now all data is entered in software and we can access that from anywhere. We get to know that it is our patient calling and all entries are being done by my staff. I am not doing this data entry work any more

EASIEST WAY TO MANAGE YOUR PRACTISE

Apr 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: EASE

HIGHLY PROFESSIONAL AND ELOBORATIVE.

Cons: COST FACTOR .

COULD HAVE BEEN ON IPAD ALSO.

COULD HAVE IMPROVED ON PHARMACY PART

Overall: I HAVE BEEN USING THIS SOFTWARE SINCE ITS BIRTH...I AM VERY FOND OF SHARING FEW INTERESTING ROUTINE IMPORTANCE OF THIS SOFTWARE..

THE VERY CUMBERSOME PROCESS OF GETTING WORK FROM LAB AND INTIMATING THE PATIENT ABOUT THEIR TEETH IS FANTASTIC..

INSTANT FEEDBACK AND FACEBOOK LIKES FROM PATIENT IS VERY NOVEL..AND EXTRAORDINARILY USEFUL TO CLINIC.

PATIENT TRACKER IS A BEAUTIFUL FEATURE WHICH NO OTHER SOFTWARE IN THE EARTH GIVES SO CLEARLY AND ORGANISED..THANKS TO THE EFFORTS MADE BY THE TEAM BESTOSYS..

I DID NOT FIND A SINGLE SMS OR MAIL MISSED DURING APPOINTMENTS OR OTHER WORKS RELATED ..

I REALLY APPRECIATE THE BESTOSYS TEAM FOR THEIR CONTINUOUS POSITIVE EFFORTS THAT ARE MADE TOWARDS DENTISTRY AND CLINICIANS..

Awesome is the word!

Feb 13, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Number of Features, Depth of Features, Focus towards Practice Growth, Pricing, Customer Service, Value of Customer Voice!

Cons: Scope to improve ease of use, reduce learning curve, UI and UX.

Overall: The overall experience has been amazing. The team has been able to replicate the exact patient flow and almost all different instances we go through with the patient and digitalize the records.

Also the practice growth features have been amazingly integrated to provide a centralized and seamless experience to the patients.

Vendor Response

by Bestosys Solutions on March 20, 2019

Thanks Mr Vijay. Coming from a seasoned user like you, your ratings are an Oscar!!

UI/UX is in the pipeline. Our inherent bias towards growth features keeps showing up...just released Membership module, integration with a Royalty points company, YouTube integration coming next... :-)

I like Bestosys

Feb 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: What I like most is that it helps me understand my practice at a glance. Esp at the dashboard.

Cons: The journal entries. It's a little complicated, but am trying to get the hang of it.

Overall: I like the practice management part of it. Esp keeping track of all the suppliers, their accounts.

I also find it convenient to trace the price I paid for a product earlier.

Tracking the patient's casepapers has become so much simpler.

There is so much to it...we discover a new feature ever so often

Also it is user friendly.

Vendor Response

by Bestosys Solutions on March 20, 2019

Thanks Dr Taru. We have asked our team NOT to try to make you tech-savvy...instead try to make the functionality adapt!! In Journal entries, you will soon see 3-4 templates to cover most used scenarios...thanks to your feedback :-)

One of the Best softwares for Dental Practice in the Industry

Mar 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: One thing that we love about the software is its simplicity and the ease to use the software. Also, the software captures all the relevant data related to a patient which might be required in future to safeguard the Clinics against Mexico legal issues.

Also the Customer support is fantastic.. They respond in the shortest time frame and make sure that the client is satisfied.

Cons: Nothing much to say about the cons, because I haven't come across any

Overall: One of the best experiences when compared to competition. Everything is clear and transparent.

Vendor Response

by Bestosys Solutions on April 03, 2019

Thanks for the detailed feedback, Nikhil. Pleasure working with you.

Overall good

Mar 16, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Prescription can be sent to patients via whtsapp and messages.Dose, timings and quantity of medicines to be taken are well explained.It gives entire view of the symptoms,diagnosis,treatment plan options with cost.Helps us to keep the records and date of visit of the patients.

Cons: U should have a portal so that patient can have a one to one word with the doctor,may be through messages.

Overall: Easy to keep record of the patients multiple visit with the diagnostic x-rays.User and patient friendly

Vendor Response

by Bestosys Solutions on March 20, 2019

Thanks for the feedback Dr Pooja. Most doctors prefer the patient to come for a consultation. Text messages are prone to miscommunication, thus can hurt the patient, and consequently expose the doctor to legal risk. That's why we do not provide such feature. Do keep sharing feedback :-)

Dental software review

Mar 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Very simple and lucid I have used perviouly big names like practo etc but all had user issues and security flaws.

This software is perfect and they keep updating every month.

Cons: No cons as such they should intergrate patient education videos where we can explain by sending them procedure details vis whataspp

Overall: Life at clinic has become easy I am I. Touch with all my patients 24x7

Vendor Response

by Bestosys Solutions on March 25, 2019

Your support has been like that of a family member...so "Thanks" falls short!!

We plan to integrate educational videos from established vendors. Waiting for their web version to release in India. Will keep you posted.

Best Front desk & Backoffice software

Feb 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very good patient management tool. User friendly. Easy billing, effective dental office to patient communcation and amazing statistical analysis. Effecient customer support by team Bestosys. I would say an asset to any dental practice.

Cons: Ios app not as good as Android.Need to expand more function in mobile app.

Overall: Very dependable tool in dental office

Vendor Response

by Bestosys Solutions on March 20, 2019

Coming from a technology guru like you, these ratings place us on cloud 9! Your clinic is ultimate showcase of max possible automation in a dental clinic...inspiring! Blessed to have you as our user :-)

bestosys is the best!

Mar 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of handling especially data entry related to dental treatment is very simplistic yet to the point. The sms reminder system and post instruction features are an added benefit.

Cons: It should have varied printing options like paper selection,font and size selection

Overall: great !! our entire team loves it!

Vendor Response

by Bestosys Solutions on March 25, 2019

Thank you so much Dr Tejal, for the top notch ratings and kind words! Our printing options do include letterhead / plain paper, paper size and font size. Please see Settings > Clinic > Printing Set up. Our support team can guide.

practice growth

Mar 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: most of the software are practice management software but bestosys helps you to manage and grow ur practice as well.

thorough advantage of social media to boost up your personal and professional life .

Cons: need to think ... all well about this software till now

Overall: most important ....1. inventory management

2. lab Bill's

3. inventory stock update over email and SMS

4. usage of Facebook to boost ur practice

5. follow up SMS

6. series of appointment esp for ortho case

Vendor Response

by Bestosys Solutions on March 28, 2019

Thank you so much Dr. Ratings like these make our day :-)

REVIEW FOR BESTOSYS

Mar 16, 2019
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The software is very elaborate, detailed and takes into account almost all aspects involved in running the back end of a dental clinic.

The software is very intuitive

Cons: There is a sharp learning curve and can get overwhelming with the large number of features and processes.

The software is very heavy and takes a long time to load.

A speech support system which would enable the user to fill the patient info through speech rather than manual entry of text would be highly appreciated

Vendor Response

by Bestosys Solutions on March 20, 2019

Thanks Dr Archit. Whenever you find it slow to load, please call customer support - they'll pin down the cause and fix if it's not a connectivity issue. Speech to text is available on our mobile app. Another feature to speed up patient data entry is to send portal link to patients who can fill their info from their phone itself. Do keep sharing this feedback :-)

Functional Dental Practice Management Software

Apr 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use.

Service back up is excellent.

Complete control of clinic.

As a consultant I can still manage my cases done in other clinic.

Accounts and inventory.

Cons: Not many cons. Every issue is sorted in no time.

Overall: Have been using software's for my practice for last 9 years, both online and offline. Bestosys has been the best so far. It's very easy to use, gives you control of the entire practice and not just a part of it.

Vendor Response

by Bestosys Solutions on April 18, 2019

Thanks for the reviews and the references Dr Jugal. With you in your growth journey!

Best Online Practice Management Out in the market

Feb 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: The features are high.. their are so many no of features in the software. no doubt

Cons: Very costly software.. Least features in high cost.. they mist give alot more features in platinum package.. nobody wants a software just to msg the patient and schedule it on the calender.. we want much more things.

Overall: Good

Vendor Response

by Bestosys Solutions on February 22, 2019

Thanks Dr Abhay. Appreciate your feedback. We sincerely hope you are using the bestosys growth features to the fullest. Our team will connect with you with specifics.

Must to have software for every practioner who wants to grow and make difference in their practise

Jun 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has all the functionality anyone wants. Bestosys has amazing feature of personalised message fascility . It is user friendly also. It has quick access to patients record, proper billing system, practice tracking system, monthly reports, lab assignments , simple accounting, excellent backoffice support, user friendly patient portal and what not. Bestosys is just Amazing!!!

Cons: It should have templates to choose for billing patterns and prescription formates. It sometimes looses connectivity.

Overall: Exceptional growth in practice and proper record keeping

Vendor Response

by Bestosys Solutions on June 08, 2017

Thank you for taking the time for this. It makes our day :-)

Awesome. Buttery smooth interface. Visually appealing and very user friendly

Jun 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have always been fascinated by software and was an avid practice management software user with one of the bigger names in practice management softwares . I was happy then too but somehow never used it to the fullest potential , probably because of not being so user friendly and pricey. Then came Bestosys and I instantly developed an affinity for it. It is one of the best dental practice management softwares around. Very user friendly and affordable . Ample features to keep your practice updated from every perspective. More importantly team Bestosys is very helpful and prompt. A special word for Mr. Makrand who goes to all extents to resolve ones issues at the earliest . I would definitely recommend Bestosys very strongly to all my colleagues.

Best wishes for a bright future.

Dr. Bimal Mehta

President, IDA Mumbai.

Cons: None that come to mind but if I were to write something maybe make it more Mac friendly or iOS friendly since I use lineup

Vendor Response

by Bestosys Solutions on June 07, 2017

Thank you Dr Bimal. Support and encouragement of users like you keeps us going :-)

Best For Practice Branding

Apr 15, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best thing about this software is that it lets you brand your practice via custom Sender ID. It has templates that can be readily used for retargeting.

Cons: The UI of the software is good but still there is a scope for improvement and I hope it will happen over a period of time.

Overall: Bestosys has helped me in a great way to retain my existing clients at no extra cost which I think is the best thing.

Best Dental software made ever

Mar 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Bestosys is best software I have ever used in my 21 years of practice. This is my 3rd dental software. I have used Saral, for so many years I was a Practo user and now using Bestosys for more than 3 years. All those features which are in bestosys, others cannot even think about them

Cons: I am still to find any cons in it.......

Vendor Response

by Bestosys Solutions on March 20, 2019

Speechless!

You made our day, Dr Sumit :-)

Very useful product for my practice. I

Apr 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can handle all kinds of information about my patients. It also gives me the insight in to my progress with different analysis. And helps me with the balance sheets for the tax returns.

Cons: It was little difficult for me to get used to it.

Overall: Basically it has helped me to understand the productive areas in my practice.

And to a larger extent it has helped me a lot in maintaining my financial records.

Till now best software i have come across.

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Can manage our multiple centers at figure tips.

Software people are very supportive an prompt to customize according to our need.

Cons: What ever was not liked is changed according to suggestions.

Overall: As a doctor i can access all history, number of sessions, prescription in one click, we can track the patient's follow up, pending dues. We are able to track the patient's who are likely to come for consultation. We can directly mail or sms the prescription, bills which saves our paper and indirectly helps nature conservation.

Vendor Response

by Bestosys Solutions on April 02, 2019

Thank you Dr Shilpa. Your detail-oriented and thorough approach has been a pleasure to work with.

Wonderful Software

Mar 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Bestosys is an awesome product, i will say not only to manage but build your practice, get new patients and most importantly make you and your practice a BRAND.

Cons: all good...only sometimes minor personalization is not possible....i think its common with all online softwares

Vendor Response

by Bestosys Solutions on March 30, 2019

Thank you so much Dr Gajanan. We are with you in the growth initiatives :-)

Best Dental practice management software BESTOSYS

Apr 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is full of features than any other similar category software avalible in market. The best part is support team. They want us to grow full-fledged.

Cons: Their is no such cons, just managing the software through tablet and mobile is little limited.

Overall: The best clinic management software BESTOSYS, i recommend to all my dentist collouges.

bestosys ....easy way to achieve milestone

Mar 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything about software, but best part is that pending bills of ur patients....that u recover very easily with bestosys.

Cons: Their is nothing that i don't like about this software

Overall: I'm using this software since last 3 years and dental practice boomed like anything . Thanks to Bestosys

Vendor Response

by Bestosys Solutions on April 02, 2019

"Wow" is all we can say, for your comments. Keep growing, we are with you :-)

Ease in managing my work

Apr 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User friendly and also friendly to my staff and obviously to my patients.

Cons: Changes or any addition cannot be done on our personal request

Overall: Good

Vendor Response

by Bestosys Solutions on April 23, 2019

Thanks Dr Umesh. Please raise a support ticket and we'll do what we can to meet your need. Being a cloud-based software used by many users in many countries, we don't really do custom development...but we can find workarounds :-)

very user freindly software

Mar 02, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: calendar area is well designed, and very easy to get use to it.

Cons: software lags sometime, it has to be little faster.

Overall: patient appointments and records maintenance has become quite systematic with the use of software.

Vendor Response

by Bestosys Solutions on March 20, 2019

Thanks doctor. We are continuously boosting the performance of software. If you find lag on a given day, please report. Our support team will pin it down and resolve.

Best ever Patient management software

Apr 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very descriptive and detailed software yet easy to use. Really loved the patient recall timely messages and greetings.

Cons: Everything about this software is just awesome.

Overall: It has solved my patients recall reminders. The software has really increased the footfall at my clinic with its timely recall messages.

Vendor Response

by Bestosys Solutions on April 23, 2019

Thanks Dr Saras, for the Perfect 10.We are humbled!!

Dr javed's review

Apr 04, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the appointment system, the auto generated reminders to patients and the ease of working even my assistant with least education can handle

Cons: The least I like is you charge foe the sms

Overall: It is really good the reminder do a lot foe me as in India patients coming on time in rare so this has improved in my clinic

Real practise enhancer

Apr 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very simple in use and

Technically perfect for a dental practise

Cons: Sometime its mobile application hang when we tried to open it

Overall: I can follow my patient who took plan and did not returned.

I can track my patient dues.

I can manage my clinic finance's very effectively with this and many more

User friendly

Feb 06, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Simplicity, user friendly, multiple features.

Cons: No local language support,

Offline support

Vendor Response

by Bestosys Solutions on March 20, 2019

Thanks Dr Akash. We do support all languages supported by Google. Please set up the languages you need on your PC and start using within Bestosys. Support team can guide. Offline functionality is supported on mobile.

Capterra loader

Software that my clinic can not do without now !

Feb 06, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very nice software,should be used by every dentist.

The staff is amazing and the kind of support that they give is unheard of in IT industry.

Helps in every aspect of clinical practice.

Cons: i would like them to improve their graphics and add more emoticons for different treatment options.

Overall: very nice experience and very satisfied.

Vendor Response

by Bestosys Solutions on March 20, 2019

Thank you so much Dr Prateek. Please do share your suggestions. Our product panel routinely reviews and takes action.

Amazing customer service

Feb 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer service and they work on feedback. Easy to use software interface . Safe online data

Cons: Patient treatment log needs to be better with more clarity

Overall: Best experience...they support and clear doubts even after 2 years of sale

Vendor Response

by Bestosys Solutions on March 20, 2019

We are blessed to have users like you!
Thank you :-)

Best practice management tool

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Task feature I use the maximum . All employees see it regularly to have any update on work

Cons: Would have been better if it could work both offline and online mode

Overall: my overall experience has been one of the best among all management software's I have used till now .

Good to use

Apr 19, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Seamless integration with mobile app, good customer support

Cons: Some bugs. (happens rarely-sorted out soon by support)

Overall: It has been an overall good experience to use this software. I like the various additional features that it provides as compared to competitors.

Practice driving tool

Apr 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It covers every part of running a practice,i.e administration, patient data, patient management, branding the practice, using social media tools to boost the practice.

Cons: I have to think hard.... can't find anything really.

Very user-friendly software

Feb 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Has covered all minute details abt dental profession. Very easy to keep records.

Cons: Nothing dis is the best software I have ever used

Vendor Response

by Bestosys Solutions on March 20, 2019

"Thanks" falls short!
Your minutes inputs have been extremely valuable in making bestosys what it is. Keep sharing :-)

Excellent

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Latest marketing features with proper record with accounts. Completing the requirements.

Cons: Just wait for team for best out put. The latest technology is already in mind of software team of bestosys.

Overall: Fully satisfied with the features.

Convenient and easy to use

Apr 04, 2019
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The feature of reminding the patients about appointment is really helpful.

Cons: The cost of basic functioning of the software can be reduced

Overall: I have a good experience with the team. They have always been helpful. It has given an edge to my practice.

user friendly software

Jun 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: best way to track your patients follow up

need to keep your old and new patients with you.............

Overall: patient retention

Vendor Response

by Bestosys Solutions on June 09, 2017

You are one of the few users who have actually gone into depth of growth features. Thank you and wish you the super-growth your work deserves!!

Bestosys is the Best

Apr 23, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software has everything needed for any dental clinic, right from patient registration to social media interface for digital marketing. Plus Multiple language prescription is also an added advantage.

Cons: Takes little time to understand the software. Plus at times the server is slow.

Overall: This helps my day to day practice very easy and also gives very good reports and statistics.

data is safe

Mar 08, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: google review link is ver good

facebook reviw link is also best

Cons: patient engagement CRM is not cost effective

lack of rewards point/loyalty points

Overall: 4 star out of 5

Vendor Response

by Bestosys Solutions on March 30, 2019

Thanks Dr Anand. CRM - we'll walk you through the functionality and show you how it can help grow your practice rapidly. Royalty points - we just integrated with a Royalty points company - will walk you through that as well!

Sincerely appreciate your feedback.

Highly recommended software

Mar 16, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Clinical notes feature is ideal for recording detailed history.

Treatment notes makes it easy to follow treatment steps.

Cons: Treatment plan and medicines should appear in the order entered and not alphabetical order to make it easier for patients to understand.

Overall: Bestosys makes it very easy to keep good clinical records.

Vendor Response

by Bestosys Solutions on March 20, 2019

Thanks for taking the time for feedback Dr Dey!

Treatment plans and medicines are always shown in chronological order on case sheet. Please raise a support ticket and mention your availability time so our support team can contact you. Thanks once again!

Bestosys Review by SRDC

Mar 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User Friendly experience and is very easy to understand and explain the patient about the treatments.

Cons: Sometimes hangs a bit and the app available in play store is not upto the mark.

one of the best

Mar 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the category of messeges and communication of service staff...

Cons: *) mobile app is at worst...

*) old prescription data formated by you.

*) searching name of drug is complicated sometime

Overall: good

Vendor Response

by Bestosys Solutions on March 25, 2019

Thanks Dr Dharmesh. Android app is being upgraded for Android 8-10. Hope you are using auto-prescriptions which cut down your data entry dramatically. Our support team can guide.

nice

Apr 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the least about the software is the internet .i think it should be offline

Cons: the least about the software is the internet .i think it should be offline

Overall: excellent

Great dental clinic management software

Apr 15, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, good support, helps to make my clinic paperless

Cons: Mobile phone app is still in a native stage and needs a major update

Overall: Been using Bestosys for over a year, have been extremely satisfied with it. The orthodontic module is like no other. It is helping me to streamline the patient records and make my clinic paper free. Tge support structure is prompt and solve the issues incase any in a jiffy. Have already refered many collegues to use and have recieved a very positive response from them....

Vendor Response

by Bestosys Solutions on April 23, 2019

Thanks Dr Priyank. Feedback taken. These words keep us going!

Review

Mar 02, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Choice of Fonts ,color scheme , lay out

ease of use , oraganised and consised

Clutter free , adds another dimension to your practise . Truly helps in practise growth and adds immense value to everyday practise .

Cons: I phone app not same like m android app .

Android app is with full features .

Vendor Response

by Bestosys Solutions on March 20, 2019

Thanks Dr Deepak. Your feedback is taken with gratitude. iOS places restrictions on certain functionality - other than that it's the same set of features. Kindly elaborate on any feature you need help with.

Best of all and User Friendly

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: It is a user friendly software, easy to learn and easy to preach.

Cons: It has not much cons but few related things in dentistry like X-ray software can be linked with this patient management software

Vendor Response

by Bestosys Solutions on April 02, 2019

Thank you so much for the feedback. We would love to integrate with x-ray software provided their APIs are available for web application.

Nice software

Feb 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and it's support system is very good

Cons: Somehow it's difficult to use in mobile phone

Vendor Response

by Bestosys Solutions on March 20, 2019

Perfect 10!

Coming from you, it means a lot. Thank you :-)

Fantastic

Mar 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer support, ease of use, timely updates

Cons: I think bestosys is very good but they charge slightly extra

Vendor Response

by Bestosys Solutions on March 20, 2019

Overwhelmed!

That's all we can say :-)

Excellent patient management software

Apr 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Recall mesgs to patients & direct reminder to patients thru web WhatsApp

Cons: Not able to add patients on desktop ( for pay per use users )