# BestoSys Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BestoSys the right Dental solution for you? Explore 293 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144398/Bestosys/reviews --- BestoSys 4.8 (293) [View alternatives](https://www.capterra.com/p/144398/Bestosys/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 14th, 2026 # Reviews of BestoSys Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews SJ Sheetal J DentistHospital & Health Care, 2 - 10 employeesUsed the software for: 1-2 years. “If you run a small-to-medium dental clinic (say 1–3 dentists, few staff) and want an all-in-one system to manage appointments, patients, billing, follow-ups, records — BestoSys seems to offer good value, convenience, and enough features to cover day-to-day needs.“ December 6, 2025 DU Dr.Mahek U Associate DentistHospital & Health Care, 2 - 10 employeesUsed the software for: 1-2 years. “Continous log outs from applications in all the devices which can be troublesome bcz of frequent logins. If I update payments then also previous payments updates are not updated.“ December 15, 2025 DM Dr Namitha M OwnerHospital & Health Care, 2 - 10 employeesUsed the software for: 1-2 years. “Accounting, Renumeration, recall and CRM are all integrated, helping clinician to consolidate everything in one place.“ December 2, 2025 DT Dr Shruti T DOCTORHealth, Wellness and Fitness, 201 - 500 employeesUsed the software for: 6-12 months. “bugs and issues- the bestosys takes a very long time to load sometimes and also at times whenever we are entering patient data, after typing multiple things, the entry isn't saved.“ November 9, 2025 CB CHIRAG R B DENTAL HOSPITALHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “What I like most about BestoSys is its extremely intuitive and user-friendly interface, which has made day-to-day operations at REDPULP ARTIFICIAL DENTAL WELLNESS much smoother.“ December 6, 2025 MB Maitrey B DoctorHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “Its mobile app is buggy....lots of bugs...than lits of sync problem...even Billing has few issue..need to be solve..and its expensive than other software is market...even digital prescription is also not good...has lots of problems“ December 10, 2025 VA Vyom A dentistMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “whatsapp integration, ability to send messages through clinics number is a really cool feature, not being provided by other apps“ November 5, 2025 DM Dr Vuzhiiziio M DentistMedical Practice, 2 - 10 employeesUsed the software for: 6-12 months. “Cannot edit the opd number /case number , sometimes a few bugs and issues, signature not added in the bill.“ December 9, 2025 ## Showing most helpful reviews Showing 1-25 of 293 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sumit F. Dental Health, Wellness and Fitness Used the software for: 2+ years ### "Most Versatile Dental Software with Excellent Support" November 4, 2025 4.0 BestoSys delivers great value for money with reliable features, quick support access, and strong data security. There’s a small learning curve initially, but once you’re familiar, it becomes a powerful tool for managing clinical operations efficiently. Pros BestoSys is one of the most versatile dental software solutions I’ve used. The WhatsApp integration is its biggest strength — it keeps patients informed with appointment reminders, updates, and follow-ups effortlessly. The overall interface is practical and well thought out for day-to-day clinic management. Their phone support is excellent — responses are quick, and most issues are resolved immediately. Cons Occasionally, the app shows minor bugs, and I’ve noticed that I need to clear the cache frequently for smoother performance. It’s not a major issue but can be mildly inconvenient at times. Switched from [Clinicia](https://www.capterra.com/p/186301/Clinicia/) Clinicia is good software for basic dental practice but for Dental business management and to track KPIs nothing can beat bestosys Review Source DP Dheeraj P. Dentist Medical Practice Used the software for: 2+ years ### "Bestosys:Your practice growth booster" November 5, 2025 5.0 My overall experience is very good especially with the reports generation feature which enables me to check the growth of the practice Pros Its a very good software to keep in constant touch with your patients,making social notes about them, and putting the tasks in the calendar of the practice Cons Sometimes there are issues in connectivity on app/software for which there is no information coming from the team Switched from [Dentee](https://www.capterra.com/p/151615/Dentee/) Referred by DBM advised by \[sensitive content hidden\] to have complete overview of the business Review Source TP Tejas P. Dentist Accounting Used the software for: 1-2 years ### "Good app but need to improve" December 11, 2025 3.0 Good app but many times login issues.i found many times login issues. Many times I have to go back and again login Pros It can be used on mobile phone.can be used on many devices.user friendly. Good support from Bestosys team Cons Little slow.has to make lot of changes. Need to improve.but team support is very nice. Price is also on higher side Review Source Response from Bestosys Solutions December 21, 2025 Thank you for taking the time to share your thoughts. We appreciate you highlighting both what works and what can be improved, and we’ll keep this in mind as we refine Bestosys further. - Team Bestosys SP Sreekumar P. Dentist Hospital & Health Care Used the software for: 2+ years ### "Outstanding Performance, Excellent Support" December 9, 2025 5.0 Excellent. The software and the convenience it gives us, the support from the back end whenever we face any issues is too good to not mention. Pros The ease of the learning curve. The beauty of the interface, the simplicity which makes even the newest members of the practice pick it up fast enough. Cons So many features and I can’t even get to use them, need some more training for them. Also updates can be scheduled only for holidays, so that practice isn’t affected on workdays Switched from [Pulse](https://www.capterra.com/p/140790/Pulse/)[Dentee](https://www.capterra.com/p/151615/Dentee/) Because of the inherent shortcomings of the previous softwares Review Source Response from Bestosys Solutions December 21, 2025 Thank you for such encouraging feedback, Dr Sreekumar. We’re delighted to know you value the interface, learning ease, and our support team. Your suggestion around training for advanced features and better timing of updates is very valuable and duly noted. Please share your convenient time for the training and we'll schedule it. - Team Bestosys Dr. Akhiil Kumar G. Proprietor Hospital & Health Care Used the software for: 2+ years ### "Easy to use, versatile, detailed, available on the go, and dependable support!" November 4, 2025 5.0 Pros Very easy to use and integrate into practice. Best part is that the software gives you liberty to use it at any level of detail yu want. I have been using this Bestosys for more than 5 years now and I am very about it. I use it day in and day out now and on the go too. I always recommend this to my collegues. Cons Nothing really but if I have to say something then probably the new features that they keep adding and lately they changed the UI also. This is something that troubled me and my team a bit. Switched from [Ray](https://www.capterra.com/p/167778/Ray/) Practo was selling the data of the patients to corporate chains. Review Source MG Mandeep G. Dental Surgeon Hospital & Health Care Used the software for: 2+ years ### "Great Clinic Software" December 14, 2025 5.0 Great software for my clinic. Covers ever thing and allows modifications when required. Appointment for patients with whatsapp is very good Pros Easy to use, Detailed software covers everything, Payments access is easy and billing is also very easy Cons Telephonic support can be better. Payment details has to be separated from the main site to allow limited access Switched from [Ray](https://www.capterra.com/p/167778/Ray/) Not a helpful sofware, Data security was my primary concern Review Source Response from Bestosys Solutions December 21, 2025 Thank you for sharing your experience, Dr. Mandeep. We’re glad Bestosys addressed the challenges you faced with your earlier software, especially around data security, and gave you more confidence in day-to-day operations. We truly appreciate your trust and your positive feedback. - Team Bestosys DK DEEPU K. dentist Health, Wellness and Fitness Used the software for: 2+ years ### "Good robust software " December 17, 2025 5.0 very happy with overall software a strong, feature-rich practice management solution, particularly for its communication tools and overall ease of use Pros excellent practice management software with great features from pt data management to inventory ;interface is user-friendly and easy to learn, even for non-tech staff. Prompt support and responsive help (often via phone/email) Cons bugs and issues of hanging especially at peak working hours ;the mobile experience isn’t as strong and needs better performance Alternatives considered [Insta](https://www.capterra.com/p/130501/Insta-HMS/) Reason for choosing BestoSys because of urgent need i didn't have other choices immediately as i didn't explore market Review Source dsrB dr soumya ranjan B. doctor Health, Wellness and Fitness Used the software for: 1-2 years ### "good for my clinic" December 10, 2025 5.0 all the features are excellent, but you need to improve your customer support team .after over all good software Pros value for money security and super-fast and excellent features . billing also excellent .apart from other bugs and issue are also solved quickly Cons customer support team and detailing all the features ang giving time to each customer because your customer range is too big so try to set up customer care support Switched from [Pulse](https://www.capterra.com/p/140790/Pulse/) it was slow working in software . features was also not good Review Source Response from Bestosys Solutions December 21, 2025 Thank you for your detailed feedback, Dr Soumya. We’re really glad you find Bestosys feature-rich, fast, and good value for your clinic. We hear your point on customer support availability and are actively strengthening our support processes as our user base grows. - Team Bestosys DSS Dr Suresh.S S. DIrector Hospital & Health Care Used the software for: 2+ years ### "Recommended" December 9, 2025 4.0 Good experience as overall clinic management goes without any hassle.Need not to have a trained receptionist to handle the software Pros Over all clinical management right from setting appointment till the review process journey is smooth for the patients. Cons Learning curve it took lot of time to learn and implement.Still not using all features of the software. Switched from [Ray](https://www.capterra.com/p/167778/Ray/) Recommended by colleague and earlier software datawas not safe Review Source Response from Bestosys Solutions December 21, 2025 Thank you for your review, Dr Suresh. We’re glad to hear that Bestosys has made overall clinic management smooth and reduced dependency on specialized training. Your feedback on the learning curve and unused features is valuable as we work on making adoption even easier. - Team Bestosys VP Vishal P. Dental clinic Medical Practice Used the software for: 1-2 years ### "One of the best system" December 10, 2025 5.0 It's good app overall. It just need some more optimization for the Android as well as for the iphone. Pros System easiness is very great. Input options for the various treatment is also one of the great option available. Cons Sometimes there is difficulty in opening the app in mobile version. We need to clear the data and relaunch the app again. Switched from [Ray](https://www.capterra.com/p/167778/Ray/) Many factors if we consider about the treatment planning and the overall layout. Review Source Response from Bestosys Solutions December 21, 2025 Thank you for the review, Dr Vishal. We’re happy to hear that the system’s ease of use and treatment input options have worked well for your clinic. We appreciate you highlighting the mobile app issues, and our team is continuously optimizing performance on both Android and iOS. - Team Bestosys DL Divya L. Managing Director Health, Wellness and Fitness Used the software for: 2+ years ### "Bestosys- Definitely my favorite dental software" December 8, 2025 5.0 its been 6 years and its going great. Have recommended Bestosys to many collegues too. Love the whatsapp integration which makes things simpler Pros Simple and easy to use covers all the basic daily needs bugs and issues are very rare Support staff are very helpful They keep adding new features to make things easier Cons Accounting and P and L calculation is not very easy would be great if staff management is also integrated in the same software Switched from [PractoPal](https://www.capterra.com/p/10034059/PractoPal/) Was not happy with security and features Review Source Response from Bestosys Solutions December 21, 2025 Thank you, Dr Divya, for your continued trust over the last 6 years 🌸 It’s wonderful to hear that Bestosys has become your favourite dental software and that you’ve recommended it to your colleagues. We’re glad you enjoy the WhatsApp integration, ease of use, and support from our team. Your feedback regarding accounting and P&L will soon be incorporated. Staff management - if you know of a good solution, we can explore integration possibilities. - Team Bestosys DAA Dr Akash A. DENTAL SURGEON Medical Practice Used the software for: 2+ years ### "BestoSys "A must have for every modern Dental Clinics"" December 6, 2025 5.0 BestoSys is a strong patient-management tool especially suited to small- and medium-sized clinics looking for an all-in-one solution — particularly where practice growth, WhatsApp-based communication and data security are priorities. It boosts efficiency and practice growth. That said, clinics needing heavy-duty inventory or lab management, or those seeking flawless mobile access, may find limitations. Pros It is a robust and versatile patient-management solution that many small to medium clinics and dental practices find highly useful. Its user interface is widely praised for being intuitive and easy to navigate, making appointment scheduling, patient records, treatment history, billing and follow-ups straightforward. Cons It has a steep learning curve. Occasionally there are server issues in which data entry lags , or records fail to save properly — requiring manual refresh or re-login after clearing cache. Mobile app integration needs complete revamp. Review Source Response from Bestosys Solutions December 21, 2025 Thank you for such a detailed and balanced review, Dr Akash 🌟 We’re happy to hear that Bestosys supports practice growth, WhatsApp communication, and data security for modern dental clinics. We also acknowledge the learning curve, occasional server lag, and mobile app limitations you mentioned. Your feedback helps us prioritise performance improvements and a stronger mobile experience. - Team Bestosys DK Dr. K. Dental surgeon Medical Practice Used the software for: 1-2 years ### "Haven7 Dental by Dr.Kaushik" December 17, 2025 5.0 I’ve had a great experience lately with this software on my MacBook, and I must say, I’m enjoying it even more than I did before. Pros Hello! I'm Dr Kaushik from Haven7 Dental, located in Anna Nagar, Chennai., I’ve been using BestoSys for the past 2.5 years, and it has been extremely reliable for patient management. Maintaining patient records, treatment plans, and diagnoses has become systematic and consistent, which has genuinely improved my workflow. One thing that stands out is the learning curve—it’s practical and actually helps you become more organised over time rather than overwhelming you. I haven’t faced any bugs and issues so far, which is rare for clinic management software. The PHONE SUPPORT and WhatsApp support team are responsive and efficient whenever needed. From a cost perspective, it is clearly value for money, especially for the yearly package. The security support access and overall data protection are solid, which is critical when handling patient records. Overall, it’s a dependable system that delivers exactly what a dental clinic needs without unnecessary complications. Cons I still have a soft spot for the previous version, but I think this one is quite good as well. Other than that nothing least i would say. Review Source Response from Bestosys Solutions December 21, 2025 hank you so much, Dr. Kaushik! We’re really happy to hear that Bestosys has been working smoothly for your clinic and supporting your day-to-day operations. Your feedback motivates our team to keep improving. — Team Bestosys Darshan P. Doctor and Surgeon Medical Practice Used the software for: 2+ years ### "Bestosys is Best ;-)" November 4, 2025 5.0 Overall experience has been great. It has helped track patients, schedule recalls and appointments nicely and helped track outstanding dues! Pros Easy to use. Calendar scheduling and patient reminders help. Specially like the ability to incorporate billing and accounting for Patients. The fact that this in a standalone independent service and not sharing data makes me feel that patient data and security is better. Cons The billing generation is a little tedious for larger and longer treatment plans. Also, the treatment plan generation should come with options. Review Source DS Dr.Subhalakshmi S. CHIEF DENTAL SURGEON Medical Practice Used the software for: 2+ years ### "SIMPLE SECURE AND EFFECTIVE" December 10, 2025 5.0 I have been using the basic version of bestosys, its simple reliable and easy to train our assistants to use it for daily dental practice.. It serves my everyday purpose and keeps my workflow efficient Pros Bestosys is a reliable tool with good value for money providing all essential features for my everyday practice. Managing patient records is straight forward and the learning curve was easy. One of the best aspects is focus on secure patient data... Also their phone support is helpful whenever i have a question. overall it is a trustworthy platform Cons The bill and receipt format can be a little more professional .. it looks like a printout from a work book... Review Source Response from Bestosys Solutions December 21, 2025 Thank you for sharing such a thoughtful review, Dr Subhalakshmi. We’re happy to know Bestosys has been reliable, secure, and easy for your entire team to adopt over the years. Your feedback on making bill and receipt formats more professional is well noted and appreciated. Please feel free to share formats if you have good ones. - Team Bestosys DaA Dr astha A. Dentist Medical Practice Used the software for: 2+ years ### "Clinical manger at finger tips" December 9, 2025 5.0 Very helpful tool in our growth and patient management. The team and support Is great from them. Always a message or call away Pros BestoSys has ease of use and data retrievability, which makes it unique and user friendly. Mt team loves it now Cons It has a learning curve that takes time, so it was difficult in beginning . They should offer longer plans with offers. Review Source Response from Bestosys Solutions December 21, 2025 Thank you, Dr Astha, for such encouraging feedback 🌟 It’s wonderful to know that Bestosys has played a role in your clinic’s growth and that your team now enjoys using it. We understand the initial learning curve can feel challenging...we will keep trying to strike the right balance between detailed features and ease-of-use. Your suggestion around longer plans with offers is noted and shared with our team. We truly value your partnership. - Team Bestosys TS Tejashwi S. clinical incharge Health, Wellness and Fitness Used the software for: 1-2 years ### "Best but needs more upgradement" November 4, 2025 4.0 one of the best softwares i have used...and as it is compatible with the mobile ,one can easily document the records in detail along with necessary pre and post treatment details without much of time consumption.but coming to the cons ,although it has inventory module it needs a few upgradations on easy access and uploading of inventory data which i feel is very hectic especially in coporates or big chain of hospitals.. Pros its pretty goodsoftware and has all the features which a corporate dental setup would certainly need.. Cons the best about bestosys is it is ver friendly and doesnt take much efforts to understand or get trained to.. Switched from [Dentsoftware](https://www.capterra.com/p/134468/Dentsoftware/) it was not very convenient or eye friendly Review Source AS Archana S. Clinical Head Hospital & Health Care Used the software for: 6-12 months ### "Why Bestosys?" December 8, 2025 4.0 It's an easy to use app. It's a build as you work your way through kinda system, so it makes it easy to work. Pros Flexibility to store as much information as need. It's also easy to add files and images, so as q patient centric app, it's doing its job perfectly well. Cons They might want to work on their bugs. Noticed it hang several times during my usage, and on certain times it's difficult to log in after that as well. Switched from [Clover](https://www.capterra.com/p/226864/Clover/) Change of company. Probably value for money Review Source Response from Bestosys Solutions December 21, 2025 Thank you for your honest feedback 🙏 We’re glad you appreciate the intuitive workflow and the flexibility to store detailed patient information, images, and files. At the same time, we understand how frustrating app hangs and login issues can be, and your feedback has been shared with our technical team to help improve reliability. - Team Bestosys DSJ Dr. Saily J. Founder and Owner Medical Practice Used the software for: 2+ years ### "Great to have " December 6, 2025 5.0 Very good, I love the ease of working. It has many features related to finances which I find particularly helpful besides the patient management Pros Patient Management Software designed specifically for dentists. Lab work related data, vendors, treatment plans, reports are all good to have fetaures Cons nothing at all, I love it and I recommend it to all my friends. I wish it could have been a bit more economical. Review Source Response from Bestosys Solutions December 21, 2025 Thank you, Dr Saily, for your kind words 😊 We’re delighted that you enjoy the ease of working with Bestosys and find the financial and patient management features useful. It’s wonderful to hear that you actively recommend us to your peers. We’ve noted your feedback on pricing and truly appreciate your continued support. - Team Bestosys DNK Dr. Nawaf K. Dentist Hospital & Health Care Used the software for: 2+ years ### "Great practice management system" December 17, 2025 5.0 Overall a great experience with BestoSys over 5 years. There was hardly any downtime so that is a major plus. Working with it is a breeze. Just wish they smooth out the minor niggles in the new layout. Pros \- Very easy and intuitive to use for doctors as well as staff - It's quite comprehensive with regard to case records, history, billing, CRM, etc. - Availability on both mobile devices and computers helps immensely in managing appointments and making prescriptions on the go. Cons \- I was a fan of the old design and I'm afraid the new updated layout is slightly confusing, slow and buggy. - Sometimes the startup straight up freezes or takes 20 seconds to resync. Review Source NB Nitubroto B. Periodontist Medical Practice Used the software for: 2+ years ### "Best practice software" November 4, 2025 5.0 Very helpful technical team. Can talk to sofware person directly on phone. In one sentence I can say, I can't run my clinic smoothly without Bestosys. Pros Everything is included. Right from patients' record to billing issues. Back up of the record can be done in any point of time. Cons There must be provision to upload PDF file (pt. record). Periodic cache deletion was an additional work you need to do. that's all.. not a big issue Review Source DVM Dr Vuzhiiziio M. Dentist Medical Practice Used the software for: 6-12 months ### "The next step to clinic upgrade" December 9, 2025 5.0 Been using for a year now and the decision i have made to choose bestosys has been the best. Transition from hardcopy opd papers to digital form has affected my practice tremendously. If i compare with other software , bestosys has the best user friendly interface. Pros appointments made easier and also viewing the history and payments , good user interface, good offline support Cons Cannot edit the opd number /case number , sometimes a few bugs and issues, signature not added in the bill. Review Source Response from Bestosys Solutions December 21, 2025 Thank you for sharing your experience with us 🙏 We’re delighted that moving from paper records to Bestosys has positively transformed your practice and that you find the interface user-friendly with strong offline support. We’ve noted your feedback regarding OPD/case number editing (there are options there!), billing signatures (that feature is available too!), and occasional bugs, and our team is continuously working on refining these areas. Please share a convenient time to connect and we'd love to address these areas. - Team Bestosys SD Shriya D. Dermatalogist Medical Practice Used the software for: 2+ years ### "best osys for life" December 11, 2025 5.0 ive been using it since 2017 and didnt see any issu the staff finds it easy to use its versatality makes it usefull for all users Pros it is a very easy to use and versatile software Good looking UI the customer helpline is also very resourcefull Cons no cons just the patients and doctors list gets mixed making it a difficulty for the team to sort everything out Review Source Response from Bestosys Solutions December 21, 2025 Thanks for the review, Dr Shriya! We’re glad Bestosys has been useful in organizing daily clinic activities and improving efficiency. These words from long-time users like you mean a lot to us. - Team Bestosys AP Apurva P. Dr Medical Practice Used the software for: 1-2 years ### "Happy Client" December 9, 2025 5.0 Pros Pretty easy to use, amazing features, meticulously made. Billing section and patient instruction features are very helpful. Cons iOS app needs some improvement, unable to see appointments. most of the time it crashes. cant think of any other cons. Review Source Response from Bestosys Solutions December 21, 2025 Thank you for your lovely feedback, Dr Apurva 😊 We’re glad you find Bestosys easy to use and that features like billing and patient instructions are helping your practice. We acknowledge the issues you’ve faced with the iOS app, especially around appointments and crashes, and our product team is actively working on improvements. Thanks for sharing your experience with us. - Team Bestosys RJ RAKESH J. dental clinic Hospital & Health Care Used the software for: 2+ years ### "best software for practice growth and management" November 6, 2025 5.0 very easy to use software, staff also likes it, patients also likes it, doctors and their consultants are very satisfied Pros one of the best dental practice management software, appointment management, easy to learn and use, good support from the team Cons nothing as mush to say, we have not using all the features given by bestosys, our practice would have grown five times Review Source Similar Products Featured