# Page 3 | eSPACE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is eSPACE the right Scheduling solution for you? Explore 424 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144412/eSPACE/reviews --- eSPACE 4.4 (424) [View alternatives](https://www.capterra.com/p/144412/eSPACE/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of eSPACE ## Showing most helpful reviews Showing 51-75 of 424 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LL Luke L. Event | Support Manager Religious Institutions Used the software for: 2+ years ### "eSpace helps me manage 100 rooms at 2 campuses as well as maintenance. I am freed up to do more!" February 26, 2018 5.0 I do not have to double enter all the data with events in a separate HVAC software and the workflow for events and work order maintenance is done seamlessly. Pros I like that it is suited so well for churches. I like that it manages our HVAC controls in one place. I like that it manages the multitude of steps involved in event management as it processes that workflow for me. Lastly, I love that it seamlessly manages all our work orders for facility maintenance. Cons As it grows, more functionality leads to more clicking and navigating. It is to be expected, and I am confident it will get better over time as streamlining is a priority at eSpace. Review Source Response from Cool Solutions Group February 27, 2018 Luke: Thank you so much for your continues support of eSPACE and for being a leading voice in the development and enhancement of the product. Tim Cool Jordan H. Prodigy - Ministry Apprenticeship Religious Institutions Used the software for: 2+ years ### "Easy to use, chat functionality is helpful, and always responsive if I have any issues." March 1, 2018 5.0 Pros I think the best thing about the software is that I ma quickly and easily able to keep our team organized, focused, and as effective as possible simply with a few keystrokes to ensure that we have a great space to work. Cons Some of the questions in the reservation process seem redundant. It feels like I have a few to many screens to click through in order to complete the reservation process. Review Source Response from Cool Solutions Group March 5, 2018 Jordon....great feedback. Would love to learn which questions feel redundant. Always love learning from our clients. Thanks Tim Cool BC Brad C. Assistant Facilities Director Used the software for: 1-2 years ### "This software has helped my staff get out of the "What do you want me to do today?" mentality." February 27, 2018 5.0 Pros The upgrades that come out are really incredible. The staff have called me during support issues, they have changed certain things at my request, they are extremely friendly and generous, and all of this just seems like icing in comparison to the product of what eSpace has to offer. I really enjoy the "Post Idea" feature, as you can tell how others are using the software as well. Cons I would love to see ways to download CSV files, edit them, and reload them for things such as inventory, equipment, etc. An internal chat program would be a nice addition as well. It wouldn't surprise me if these come in the package in the near future, but one of this keeps me from getting the most out of eSpace right now as it is, though. Review Source Response from Cool Solutions Group February 28, 2018 Brad: Thanks for the great input. Did you see that we released "CONVERSATIONS" last week which gives you the real time chat? Thanks for the other suggestions. Tim Cool ST Sheila T. Operations Manager Used the software for: 2+ years ### "Very helpful software at a very reasonable price. " February 27, 2018 5.0 I am able to reserve rooms efficiently and I'm able to publish that information on my web site. I am also able to pull reports. I love that I can download the emails of my room users so that I can communicate with them if necessary. Pros It allows me to reserve spaces easily and inexpensively. I can email messages within the reservation to communicate with the person who made the reservation. Cons I am unable to connect it to billing somehow. That would be ideal. The communications aspect is a little primitive. I am able to communicate within the reservation summary, but I am not able to easily copy others in the organization so they too have a copy of the approved reservation. Review Source Response from Cool Solutions Group February 28, 2018 Shelia....thanks for the great feedback and suggestions. Tim Cool RM Russ M. Business administrator Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent products" December 18, 2019 5.0 Espace and all its modules have helped us manage too use, invoice for fees, and faculty management Pros Flexibility of setup and use. Mobility. Cons It didn’t have invoicing when we started using but they developed and added soon after Alternatives considered [EMS](https://www.capterra.com/p/232490/EMS-Scheduling-Software/) Reason for choosing eSPACE By far more flexible and easier to use Switched from [EMS](https://www.capterra.com/p/232490/EMS-Scheduling-Software/) Cost and flexibility Review Source Response from Cool Solutions Group December 23, 2019 Russ...great to hear from you. Thank you for the review and your incredible support as we developed the Billing and Invoicing module. Merry Christmas Tim Cool Luis B. Physical Security Manager Religious Institutions Used the software for: 1-2 years ### "eSPACE is what your church needs!" January 28, 2019 5.0 Pros eSPACE's facilite management software and the event scheduling software is one of a kind. We have used multiple platforms in the past and this far exceeds the previous systems. Cons There isn't a con I can think of. eSPACE fulfills all of our needs. Review Source RP Rob P. Facilities Manager Real Estate Used the software for: 6-12 months ### "eSpace Review" December 13, 2019 5.0 Overall eSpace has been great. I would recommend it. Pros The HVAC controls integration is my favorite part of the software. I have been able to cut back the standard HVAC schedule for each building I manage and let eSpace turn on HVAC units for the select spaces that are occupied. Cons It would have been better if we had more support from eSpace setting up the HVAC integration. We received a manual, but an in-person eSpace tech working with our HVAC controls technician would have been better. Review Source Response from Cool Solutions Group December 16, 2019 Rob: Thank you for the great feedback. I too wish we could provide on site assistance with setup of our integrations. We offered it in the early years, but was so cost prohibitive for most churches to pay for our time and travel, that we had to revert to remote assistance to keep the integration affordable. Thanks again for the great input. Merry Christmas Tim Cool Founder Nick S. Founder and Executive Director Religious Institutions Used the software for: Less than 6 months ### "So Far So Good for Medium Sized Church" July 24, 2021 5.0 Pros This has been a phenomenal feature for our staff. It allows us to schedule events in our different facilities without someone having to organize it all. Cons So far, we have no noticed any sort of down side. It has only helped us so far. Review Source VR Verified Reviewer Lead Manufacturing Engineer Religious Institutions Used the software for: 1-2 years ### "The Best Event Scheduling Software There Is. Period." September 28, 2019 5.0 Extremely powerful event scheduling and management software, it works wonders for our church as we have a multitude of events. It allows each one of our teams to be in the loop and stay on top of the event calendar. Pros eSPACE is packed with powerful features and works wonders for our church. Easy to manage events and scheduling. We can easily see which departments are affected by certain events and what is required from each department. Cons The Android application lacks the feature of integrating the eSPACE calendar with Google's calendar in my phone. This would be an invaluable addition so I'm not having to swap between multiple calendars constantly. Review Source SB Stella B. Elementary Athletic Assistant Education Management Used the software for: 6-12 months ### "It's been a great addition for our school. ESpace is more efficient and less labor intensive. " March 1, 2018 5.0 Reduction of time spent on entering and changes reservations. ESpace is user friendly. Pros The amount of time that is required to add or change an entry. I spend much less time adding or making changes. It is also very user friendly. Cons I guess the only recommendation that I have is on the conflict end. It would be nice to be able to not only see who you have a conflict with, but more easily see what specifically the conflict is. For example, if you request the use of the Gym and bathrooms. Is the conflict with the Gym or bathrooms. Naturally if it is with the bathrooms, then it is not a problem because several users may use this space at one time. Reserving the bathrooms could be a subset of the space and not listed separately in the request column. Overall, ESpace has been a great addition this year. Review Source Response from Cool Solutions Group March 5, 2018 Stella....Thank you for your feedback. Our team will be reviewing all o our reviews and will let you know if we need additional input. Thanks Tim Cool RD Ryan D. Assitant Director of Programs Non-Profit Organization Management Used the software for: 1-2 years ### "It is a great tool that has improved our efficiency." March 1, 2018 4.0 Helps me get maintenance issues into the hands of those who will repair/ fix them. In the past we used an email system but I would sometimes forget before I got back to my computer. It has helped our maintenance crew get things done efficiently. They can also track and keep a record of issues to watch out for trends that may be going on. Pros I can upload a request from anywhere around our property instantly. I don't have to try to remember to tell someone about it later. It has helped our maintenance crew identify and respond to items of concern. You can also see which of your requests have been completed and which have not. The fact that you can choose to upload a picture is also greatly beneficial. Sometimes words aren't enough but a picture will help clear up any confusion. Cons Sometimes the app is slow and gets bogged down. As an admin for a brief period, before being reclassified as a user, I was receiving way too many emails. I can see that being an issue for the rest of the admins. Review Source SW Suzie W. Project Manager Religious Institutions Used the software for: 6-12 months ### "Project Manager" November 2, 2018 5.0 We are now able to provide everyone with up-to-the-minute calendaring information. They can access it anywhere, especially with the phone app. Everyone can enter their own requests, and we no longer are "surprised" when an event was supposedly scheduled but somehow was never calendared. We also are able to know room set-ups and anticipate work flow for our maintenance staff. Resource shortages are managed prior to events, instead of scrambling at the last minute. We are extremely happy and impressed with eSpace. Pros Online program that can be used anywhere for ALL to see immediate additions and changes. We are now paperless and so much more efficient and effective with our scheduling. Cons We have some folks that are resistant to change. With so many features, the program came seem overwhelming at first. Our learning curve was a lot longer than we expected. Review Source Response from Cool Solutions Group November 16, 2018 Susie: Thank for the feedback. We would welcome any input as to how best to streamline the onboarding process. Also, please let us know if training would be helpful. Thanks Tim Cool tim@coolsolutionsgroup.com JC Jeanette C. Centralized Data Coordinator Religious Institutions Used the software for: 2+ years ### "eSPACE helps me keep over 50 employees on the same page." March 1, 2018 5.0 Pros Being able to view the entire month helps with planning activities not back to back. Adding the approval for Security required for an activity, or childcare to name just a couple. It also sends a notice to the appropriate person that needs to make that approval for the childcare, or security. Review Source Response from Cool Solutions Group March 5, 2018 Jeanette: Thank you for the review. Please let us know if there is anything we can do to serve you all better. Tim Cool VR Verified Reviewer Resource Director Non-Profit Organization Management Used the software for: 6-12 months ### "Quick and Easy to Use" November 2, 2018 5.0 Pros Our organization has many different meeting spaces each with different types of spaces. eSpace allows you to quickly reserve a room when you have a meeting on the fly or reserve a space for a ongoing weekly meetings. eSpace bring order to everyone’s busy schedule by ensuring you will have a space to meet and not be interrupted by any miss scheduling that can happen on other platforms by sending you a confirmation email. Cons It can be easy to forgot to hit the “Submit Event” button when filling out the room form. I have done this in several occasions and not had the space I needed. However once this happens you are sure to always double check in the future. Review Source GA Gina A. Connections Director Religious Institutions Used the software for: 6-12 months ### "Using espace" January 2, 2020 4.0 It has really given us the ability to manage hundreds of events in our organization and keep up with all of the intricate details! Pros I like the dashboard. I like being able to see all of my upcoming events/groups/classes at a glance. I also like being able to communicate about the event to the administrator within the reservation so I don't have to email about the event and give details that are already contained in espace...a real time-saver! I also like being able to see which events have been approved or are pending or that have conflicts. Cons Sometimes I don't know when it's appropriate to resubmit an event after making an edit. Review Source Response from Cool Solutions Group January 7, 2020 Gina: Thank you so much for your review. We welcome your input and any suggestions. Tim Cool Founder HO Hailey O. Assistant to the Admin Team Used the software for: 2+ years ### "eSpace is a useful tool with few bugs or complications that we enjoy utilizing on a daily basis." February 26, 2018 4.0 Pros \- fairly easy to navigate the site, especially with the recent updates that were made - clear color-coding helps us to know what still needs to be approved and which events are our or the church's - automatically sends emails to contacts and managers when events are approved or denied Cons \- calendar view is fairly cluttered and load times to transition between months is excessive - no warning emails if events are coming up but haven't been approved yet Review Source Response from Cool Solutions Group February 27, 2018 Hailey...great input. Would love to know more about the issues going from month to month. Is that in the calendar view or agenda? Thanks Tim Cool SD Susan D. Ministry Assistant Religious Institutions Used the software for: 6-12 months ### "One stop scheduling" January 8, 2020 5.0 We have created a "One Stop Shop" for all of our ministry scheduling needs. We have created forms to obtain the information we require for each ministry event. By doing this, it provides a 'check list' of items to consider by the ministers so that nothing is overlooked. Pros This software can be adapted to fit needs of a variety of organizations. With the ability to create your own forms, you can easily personalize both the Scheduling and Work Order Modules to obtain the information you require within your business operations. Cons This is not necessarily a con, but there are so many details, it can be overwhelming to learn. However, the tech support is willing to come along side your administrators and users to assist you with your needs. Review Source VR Verified Reviewer Group Exercise Instructor Used the software for: 1-2 years ### "Great digital assistant" February 26, 2018 5.0 Pros The ability to quickly post an issue On a Sunday morning when things are hectic and chaotic. I also like the ability to review all of the work orders and see and discuss the progress with my team. The mobile app for the iPad and iPhone is very functional as well. Cons I wish that the mobile app was easier to use in terms of uploading pictures. It would also be nice if you could assign other projects for other people so that they can see the update. It seems to sometimes be glitchy in terms of the app. Review Source MW Mary W. Event Center Operations Manager Education Management Used the software for: 6-12 months ### "Very Satisfied Customer" December 18, 2019 5.0 Communication between different departments have improved with using eSPACE, by having one program to use for all events. Pros The ease of use and tutorials, educational material provided. Cons Limited space in notes sections. Sometimes I require more room for details... Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing eSPACE Cost Review Source Response from Cool Solutions Group December 23, 2019 Mary: Thank you so much for the input. I would welcome additional clarity on the note fields. We have expanded the number of characters significantly in the past 3 weeks. Merry Christmas Tim Cool Founder Rodney J. Event Setups Events Services Used the software for: 1-2 years ### "eSPACE Review" December 9, 2018 5.0 Pros The ability to put in details about the setup needed Cons There's nothing about the software I didn't like Review Source Response from Cool Solutions Group December 10, 2018 Thanks you Rodney Joseph S. Program Assistant/Facilities Coordinator Individual & Family Services Used the software for: 6-12 months ### "We picked up E-Space at my organization to streamline work orders in an organized fashion." March 5, 2018 4.0 Organization, speed, response time, history of equipment. Pros It really does help keep things organized and recorded for useful purposes. Before we relied on email to request things to get fixed, now we can have everything recorded and when someone isn't sure about what last happened to the equipment there is a readily available record. Cons The comment system seems to need improvement. It's not re-organizable or editable so it can become a bit chaotic if you don't enter everything carefully and distinctly. Review Source Response from Cool Solutions Group March 6, 2018 Joe...great feedback. Would you mind elaborating on the comment section a little more? Would love to know what are the trouble spots. Thanks Tim Cool SC Stacy C. Project Director Assistant Used the software for: 6-12 months ### "We have a large camp facility with multiple buildings, equipment etc. This is a great program!" February 26, 2018 5.0 Pros I especially like the ease of adding work to be done with the app on my phone. Our facility is quite a large property with multiple buildings and it is super convenient to pull up the app when we see an issue that needs to be taken care of. Our managers and those authorized to generate work orders really like the easy use of the app and the paper trails that it generates. Our management staff like the reports and locations of issues to be able to track repeat problems. Assigning work orders to specific people is a great accountability factor! Cons Running reports is easier from a computer than the app. It is easy to add work orders from the app, but accessing other features is not as easily accessible. Review Source Response from Cool Solutions Group February 27, 2018 Hi Stacy...thank you for your review. Please do not hesitate to provide us suggestions in the POST AN IDEA section. We love learning from our clients. Tim Cool DW Dianna W. Lead Admin Religious Institutions Used the software for: 6-12 months ### "eSpace is very user friendly" January 2, 2020 5.0 Pros eSpace is user friendly and easy to use. We average around 10,000 events on our campus per year so we need something to keep us organized. Cons Wish there was a location for putting in doors to be unlocked instead of just adding it to the notes. Something similar to "spaces" Review Source Response from Cool Solutions Group January 7, 2020 Dianna: Thank you for your kind review. Have you all explored our SECURESPACE module? It has the door feature you are speaking of. Thanks Tim Cool Founder LA Laurie A. Event Coordinator/Office Manager Used the software for: Less than 6 months ### "Amazing Customer Service and software that is comprehensive!" August 18, 2016 4.0 We have just recently started using espace event scheduling and the work order system and are very pleased with it. The combination of modules available under Cool Solutions makes so much sense. I am glad they have figured this out so well! I have had plenty of questions for them and have ALWAYS received quick and thorough responses. So glad to have found this! Pros They are so customer focused! They have created a place within the software where the customers can post ideas of what we feel could be helpful for us and others. What a concept! Asking the end user for input. Love it! Also, the tracking of equipment in the work order system will be very helpful come budget time. There is documentation of equipment, it's age, it's service record, etc. for better planning of the funds God has given us to steward. We can expect at least fewer "surprise" expenses. Cons When moving our data from a previous software we were told our recurring events would come over into espace as recurring. This didn't happen and has been quite time intensive to take all the individual events and recreate them into recurring events. Review Source Response from Cool Solutions Group March 15, 2017 Hi Laurie...I am so sorry for the challenge with the recurring events. I believe we have corrected that....and should help future imports. Thanks for your support. Tim Cool NT Nate T. Janitorial & Facilities Director Used the software for: 1-2 years ### "very much appreciated and resourceful on a daily basis to get the job done" February 26, 2018 5.0 Pros Work orders and event scheduler. The ability to log inventory into the system and all your equipment to be able to add to work orders or events exactly what needs to be used for certain events. it is an absolute necessity if you have a large amount of space or grounds and facilities that needs maintenance on a daily or weekly basis. Cons don't like that you aren't able to have a select all tab when closing or completing tasks, if you let them build up you have to hit complete on each individual task, which becomes time consuming Review Source Response from Cool Solutions Group February 27, 2018 Hi Nate...thank you for your review. Please do not hesitate to provide us suggestions in the POST AN IDEA section. We love learning from our clients. Tim Cool Similar Products Featured