# Logitude World Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Logitude World the right Shipping solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144431/Logitude-World/reviews --- Logitude World 4.5 (40) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Logitude World Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews AK Alain K CEOLogistics and Supply Chain, 11 - 50 employeesUsed the software for: More than 2 years. “The mobile app and the tracking service are a convenient and user-friendly tool that allows customers to track their shipments directly from their smartphones. “ April 3, 2023 SL Sebastien L ManagerLogistics and Supply Chain, 2 - 10 employeesUsed the software for: 6-12 months. “You also can connect easily to quickbooks, this interface cost thousands with other sofware providers.“ November 30, 2022 MB Matthew B President / CEOLogistics and Supply Chain, 2 - 10 employeesUsed the software for: More than 2 years. “Easy to use and easy to learn about new features when they come out and customize to our needs but also teh support is second to none.“ August 11, 2020 ## Showing most helpful reviews Showing 1-25 of 40 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer CEO Transportation/Trucking/Railroad Used the software for: 2+ years ### "logitude" January 3, 2023 4.0 Pros very fluid, intuitive, faster...missing some view Cons accountant dept will be a very good option Review Source Response from Logitude March 5, 2023 Thank you for your feedback. We will take your suggestions into consideration. AA Andre A. Director of Operations Europe Transportation/Trucking/Railroad Used the software for: 2+ years ### "A powerful platform for global transportation" December 21, 2023 5.0 We use Logitude to process our worldwide export and imports from and to Europe. The Logitude platform enables us to process our shipments efficiently, with seamless documentation and an easy-to-maintain shipment history. Thanks to the option of uploading documents, we are also ideally prepared for any audit. The Logitude customer service team responds quickly and helps immediately with any questions. Pros Several modules, capable of managing airfreight, seafreight and roadfreight business. Online available 365 days per year and good pricing. Cons There's no negative experience so far. Everything runs smoothly from day 1. Reason for choosing Logitude World Cloud based software, online available 365 days per year, good pricing. Review Source MS Michael S. Vice President Logistics and Supply Chain Used the software for: 2+ years ### "Logitude helps us do our job better" December 21, 2022 4.0 Logitude is extremely responsive to all of our inquiries both as it relates to improving their system and also with requests for help. Pros Ease of use is key. Clear and concise dashboard helps us to stay on top of all shipments. Cons There is an inconsistency between quoting forms/documents that they are in the process of cleaning up. Reason for choosing Logitude World Figured we would give them a shot as they seemed intent upon using our feedback to improve the user experience. Review Source Response from Logitude March 5, 2023 Thank you so much for your review! We will share this with our team to let them know to keep up the amazing work. AK Alain K. CEO Logistics and Supply Chain Used the software for: 2+ years ### "Review of Logitude ASL 2023" April 3, 2023 5.0 Pros The mobile app and the tracking service are a convenient and user-friendly tool that allows customers to track their shipments directly from their smartphones. customers can save a lot of time and effort that would otherwise be spent on manual or offline processes. They provide customers with greater visibility and transparency into your operations and processes Cons There isn't anything significant to mention, honestly. However, if I had to say something, I would suggest having more options for software integrations that complement the accounting software, such as expanding the range of integration options Review Source MB Manjunath B. Director Logistics and Supply Chain Used the software for: 2+ years ### "Excellent" January 3, 2023 4.0 Using Since 2018. Very much satisfied. If you are a freight forwarders looking to adapt a software I will surely recommend Logitude World. Pros \- User Friendly - Value for Money- Excellent Customer Service- You can create your own style of any documents/templates by your own Cons \- Multiple Accounting reports are missing.- API are bit expensive if you want to integrate with other software internally. Switched from [Magaya Supply Chain](https://www.capterra.com/p/22144/Magaya-Cargo-System/) Pricing, Not user friendly. Review Source Response from Logitude March 1, 2023 Thank you so much for this review. We really appreciate you being a customer since 2018. JZ Jalil Z. GM Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Great and evolving tool" January 16, 2023 5.0 Pros After implementation process, everything is logical and easy to use.The database architecture and process fits to our working way however we have some specificity, that Logitude team were able to adapt to.Logitude offer us a great tracability for each shipment, in terms of events and documents sent and received, also specific view can be easily managed.Automation module permit us to save a lot of time, and avoid the human error issue...Build in Follow up allow to make perfect to do list for each user while its directly linked to shipment. A special thanks to \[SENSITIVE CONTENT\] for their usual avaibility help and assistance. Cons Of course some module are missing, since our industry has to evolve each day.But in 6 months of use we have already saw modules that were missing. The 4 times / year release, make us confident in the fact that all needed development for our industry will be done timely. Alternatives considered [Logistaas](https://www.capterra.com/p/153094/LogistaaS/)[Magaya Supply Chain](https://www.capterra.com/p/22144/Magaya-Cargo-System/) Review Source Response from Logitude February 12, 2023 Thank you for the kind words! We are constantly striving to improve our freight forwarding software to meet our customers' needs. Your trust and confidence in us really mean a lot. We look forward to having a long-term relationship with you and ensuring that all your needs are met efficiently.  AH Andreas H. Manager Airfreight Transportation/Trucking/Railroad Used the software for: 2+ years ### "happy user" January 2, 2023 5.0 the easyness of use, log in from everywhere; Pros After getting warm with it, it is a great pcs of software. you can copy shipments, change shipments very easy and quickly. due to web based architecture you can login from everywhere (iPad, pc, mobilephones) support is great! Cons havn't found so far :-)))))))))))))))))))) Review Source Response from Logitude March 2, 2023 Many thanks for your 5-star review. We appreciate you being a customer and spreading the word about your experience with Logitude freight forwarding software. HV Harry V. Ceo / owner Logistics and Supply Chain Used the software for: 2+ years ### "very userfreindly @ detailed" January 4, 2023 4.0 Very satisfied Pros combi: logistics & finance and detailed. Cons no comment. sometimes it can be faster. Switched from [Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/) combi logistics & finance Review Source Response from Logitude March 1, 2023 Thank you so much for the positive rating. We're happy that you're happy. ZY Zaidoun Y. operations manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Logitude is a best TMS Solution " January 9, 2023 5.0 very good experience , we connect also othe branchs to Logitude Pros could solution with CRM and Customer visibilty Cons Support team available via email but not phone call Review Source Response from Logitude February 12, 2023 Thank you so much! We are glad you decided to trust Logitude's freight forwarding software. HF Holly F. GM Logistics and Supply Chain Used the software for: 1-2 years ### "System is not so stable, especialy during afternoon of our local time. " November 1, 2017 4.0 Pros Get coordinater's job more efficient, key in data one time, can generate several report. Accounting system is quite usuefuly, can avoid any overdue and duplicated payment. System connect with airlines system is very usueful, but still need get adjustment in China. Cons This software get our job more efficient, and hope in the future, you can add any tracing part connected with airlines/shipping lines system for customer to follow up their shipment will be perfect. And there are any function that can send email automaticly to follow up ATA, DELY.... Review Source Response from Logitude November 8, 2017 Dear Holly Fang, Thank for the good review. Please make sure you are using the HTML5 version. It is much faster and should work fine even if your Internet connection is slow at times. Stayed toned to our regular releases. We are planning some automated emails to customer that we are sure will be very helpful to you For statuses from airlines ¿ we do have this feature. Our help desk will contact you with more details. CT CORENTI T. OWNER & GENERAL MANAGER Transportation/Trucking/Railroad Used the software for: 2+ years ### "EASY TO USE IN AN FAST WORLD " December 6, 2018 5.0 because this is an cloud program you can access it from any computer and this give power of movement at any time / anywhere Pros Friendly system to use in our Freight Forwarding industry Cons on the AWB labels you cannot edit spaces that need somethings adjustments Review Source TP Tânia P. Manager Used the software for: 1-2 years ### "Has been excellent" August 1, 2017 5.0 Pros Very easy to use, very intuitive. We have greatly improved the process opening and AWB emission in record time. CRM help us to control the entire business side. Cons We can not bill directly to the clients because it is not a certified program in Portugal. So we have an extra cost. Review Source RA Rossana A. Director Logistics and Supply Chain Used the software for: Less than 6 months ### "It is EASY, SIMPLE and COMPLETE for freight forwarders." July 24, 2017 5.0 It organizes all the shipments and the accountant in a very easy and amicable way. Pros It is so easy to use, it only requests relevant information and it is predictive - so we don't need to open 100 windows to load the data. Also it has a great library of docs to easily send to customers and partners. It is simple but yet very complete Cons No cons - some docs need to be adjusted to our requirements, but it is not too complicated. We can develope ourselfs or the logitude support team develope for us. Review Source VS Vasileios S. Head of Business Development and Operations NL & Asia Transportation/Trucking/Railroad Used the software for: 6-12 months ### "A great Saas with even greater potential" December 2, 2022 4.0 We are very excited for choosing Logitude as it has overall transformed our business. From changing our workflows to working paperlessly, Logitude played a very integral part. On the other hand, we use this on a daily basis for all our branches, and we are extremely happy about it. Implementation, Support and Training were also great. Pros The overall experience is very intuitive. Simple screens with powerful features on the back, make it an important tool for even the most inexperienced. Cons As with all Saas solutions , are not fully customizable on the specific needs of a company, rather than trying to fit into the mass of the industry. There are some features that lacking comparing to other alternatives and should be included by default in my opinion, but maybe they will implement them in the future. The handling of Customers vs Agents is counterintuitive at times. Alternatives considered [Scope](https://www.capterra.com/p/57869/Scope/)[Logistaas](https://www.capterra.com/p/153094/LogistaaS/)[CargoWise](https://www.capterra.com/p/22135/CargoWise-One/) Reason for choosing Logitude World The decision was a mix on pricing, testing all and overall feeling and experience on each of the mentioned products. Logitude fitted more in our needs. Review Source Fatai Darius H. General Manager Used the software for: 2+ years ### "Fully Inclusive Software. It continues to fulfill as an integral part of by business growth" July 16, 2018 4.0 Pros The team behind Logitude World are knowledgeable in the Logistics business, and for users like myself, this is invaluable. The software's Interface was my initial consideration factor among a multitude of options , at the time I was looking for a modern flexible software to handle my air, sea, and road freight booking, record storage, accounting, and most importantly - cloud access. Upon watching very brief tutorial videos I was convinced that Logitude can offer everything I needed, and I was surprised at how easily comprehensible it is to operate. I've trained many staff over the years and they've had very little to no problems at all grasping the functionalities. It is worth noting that the design team launch regular updates to make the great software even better, and any maintenance issues we raise are often solved within the same day. There's also a feature which allows you to give your customers access, and customize exactly what they see - in form of online tracking. Having 24/7 online access offers tremendous flexibility, and we've been able to work uninterrupted during business trips and holidays. In summary, a truly forward thinking solution, and a great tool for any small to medium sized logistics company Cons Logitude World is a relatively new software, and there are several competitors aiming for the same business. It needs to somehow incorporate a truly offline POD / TrackNTrace function via mobile bar scanner devices to distance itself from similar solutions. Review Source SL Sebastien L. Manager Logistics and Supply Chain Used the software for: 6-12 months ### "Excellent software above the expectation " November 30, 2022 5.0 Excellent experience Pros I am using logitude for 6 month now and the software is really complete, easy to use and help us to save lot of time. The value for the money is excellent, the setup and deployment is easy. Really for me an excellent software changing my daily workflow in the good way.You also can connect easily to quickbooks, this interface cost thousands with other sofware providers.Last but not least the back office and assistance at Logitude is of high level they really proessionnal helping and understanding your problem easy to contact and fast answering, this is something extremely valuable.My recommandation go try it you a master choice. Cons The preset reporting might be setup differently but as they can be tailor made this is really not a big issue. Alternatives considered [Scope](https://www.capterra.com/p/57869/Scope/) Reason for choosing Logitude World Because they had all I was looking for, interface with accounting, web based easy deployment as complete as the competitions and good feed back from they assistance and commercial team. Review Source Vincent V. MD Transportation/Trucking/Railroad Used the software for: 2+ years ### "E-Volution in freight forwarding" January 27, 2020 5.0 10/10, would recommend to anyone looking for freight forwarding software. it's a Turn-key one-stop application with everything in it. Pros Logitude enables me to operate my company not only from my desk, but from any place i am thanks to their web-based product. If i'm not in the office, i can access all my critical information from my phone/tablet directly. Their client portal also enables my clients to monitor the status and location of their investments. I searched long and compared many software suites to use for our freight forwarding company, and our choice went to Logitude; As they deliver quality software for a fair rate. Their support team is 10/10 rating; They are quick to respond and are always happy to assist. I recommend Logitude, it's a great app with a great team behind it. Cons After 5 years of usage, i have not yet come across bad things in this software. As when you have an issue, the support team take care to fix it asap. Review Source Response from Logitude February 12, 2023 Thank you so much for this 5-star review. We really appreciate your trust and support! We will do our best to continue providing world-class services and strive to exceed your expectations. We are delighted to have you as a customer and grateful for your help in spreading the word about us. El mehdi B. Projects & QMS Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Most completed TMS for Freight Forwarding" January 9, 2023 5.0 Managing several part of our business Specially Road freight and customs warehouse.Future development : Automatic invoicing according to customer's conditions Pros Completed solution for freight forwarders with an efficient CRM and comply with transportation best practices. Cons Doesn't includ FMS fonctionalities to manage your fleet if you are also a carrier. Reason for choosing Logitude World Not Yet Review Source MB Matthew B. President / CEO Logistics and Supply Chain Used the software for: 2+ years ### "Logitude & Custodia Freight Services" August 11, 2020 5.0 Very happy. Easy to use and easy to learn about new features when they come out and customize to our needs but also teh support is second to none. We are in the USA, Logitude in Europe yet support is available 24 / 7 and we have not had to wait more than 12 hrs. for issues to be fixed and any changes / creations of templates is usually implemented by next business day for us. Pros The fact that our free trial and extended trial for 1 month only took 24 hrs. to set up with our signatures and logo. Other vendors we looked wanted anywhere from 1 month to 3 months to set up, and at that time it was for only 1 user. The support during the trial was second to none as well. Also, the compatibility with Quick books made life very easy for our accounting. Cons Editing templates and making new templates is not easy for someone like me who is not great when it comes to IT but as time has gone on the support team at Logitude has made up for my ignorance in these matters. Alternatives considered [CargoWise](https://www.capterra.com/p/22135/CargoWise-One/) Reason for choosing Logitude World Implementation Time. It was ready to go and the fact that it is online and we do not need our own servers was a big plus. Compatibility with Quickbooks. Review Source MK Muhammad K. Vice President Logistics and Supply Chain Used the software for: 6-12 months ### "Worst Customer Feedback No after sales support" February 16, 2020 1.0 One of the worst Customer Care company, with no commitment, they give you attention before sales only. Nothing after sales... and most importantly no one in the whole company replies even you send email to \[SENSITIVE CONTENT HIDDEN\] One of my worst experience Pros compare to my complaints nothing is good Cons Worst Support, No responsibility, No Feedback, worst of all, no complaint center, if you wish to search there is nothing available. very much disappointing company. Alternatives considered [CargoWise](https://www.capterra.com/p/22135/CargoWise-One/) Reason for choosing Logitude World By Mistake.... Review Source Response from Logitude August 12, 2020 Thanks for your time to evaluate our product. However, it's disheartening to receive such a bad review on a support system that you never tested. We tried to reach you since February, but unfortunately with no response at your end. Our SLA records for responding the customers is within an hour range, as well as resolving them. On the other hand, thanks to your team who allowed for the discussions to move forward and make the implementation project successful by being responsive and arrange calls whenever needed, we tried our best to help you with the project and got you to work with the system. As a global freight forwarding software serving over 80 countries now, we received many development requests from all customers worldwide. Our Product Management is making evaluation andmany of themare become developed as part of our five (5) annual releases. You can check all of them here: https://logitudeworld.com/category/release-notes-updates/ All the best and success in your business! ZA Zain A. Director Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Logitude: Amazing system at a right price!" May 20, 2020 4.0 Amazing experience implementing. \[SENSITIVE CONTENT HIDDEN\] is a champ in service. She will serve you with smile and always willing to go extra-mile. The best account manager we've ever had in our life of 6 years as a company. Pros Logitude is a very easy, full feature system on cloud available right now. We tested many systems before signing up with them in March '2020. It has all the tools/features available required to run our Air, Ocean and Road Freight business. There is nothing that our users miss managing the operations from bookings, documentation and invoicing. Cons Only two things: One the system should have an optional full accounting module which will make life easier for small companies. Interface with QBO works fine but a full module is badly required for those who need it to manage in a much efficient way in terms of accounting. Secondly, the system screens badly need upgrading to new internet age. The current screens look like from the early 2000s. Everything works but just the feel is old - like an old Marriott on the beach (old but maintained but needs renovation) Alternatives considered [Shipthis](https://www.capterra.com/p/176591/Shipthis/)[GoFreight](https://www.capterra.com/p/181090/GoFreight/)[Logistaas](https://www.capterra.com/p/153094/LogistaaS/) Reason for choosing Logitude World Logitude looks to us very sincere and knowledgeable in their approach. Review Source Iulian E. IT Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "You are in FF business then you must use Logitude" January 30, 2020 5.0 Pros Cover all the freight forwarding business workflows. Interface - User friendly Mobile App Share info with your customer Easy setup GREAT SUPPORT Cons Does not provide integration with the big crm players on the market, like Salesforce and Dynamics. Review Source MC Mads C. CEO Logistics and Supply Chain Used the software for: 6-12 months ### "Overall great product with many features" December 14, 2021 5.0 I love working in the software and it makes our team work easier together. Pros Great features, very detailed and easy to use after 2-3 weeks usage. Cons Missing out some small features like received rates for LCL ocean freight and reports for employee commission. Alternatives considered [GoFreight](https://www.capterra.com/p/181090/GoFreight/) Switched from [Logistaas](https://www.capterra.com/p/153094/LogistaaS/) Missing our features on our previous software like a dashboard and a easier view of current shipments. Review Source EB Ennrick B. COO Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Easy soft for FF" January 2, 2023 4.0 Pros Easy to use. complete apps for FF. From operations to accounting all could be done easily. Cons Alarm and full system to monitor shipments. Myview is not efficient to push user to follow and update shipments routing. Adding a WMS will be great. Review Source Response from Logitude March 1, 2023 Thank you so much for taking the time to leave us a rating. DS Dalibor S. General Manager Maritime Used the software for: 2+ years ### "Very good tool for smaller forwarders covering most of your needs" July 4, 2018 4.0 We use this tool for our day to day work/business. Pros all in one package covering trucking (FTL, LTL), FCL, LCL, own groupages, airfreights. Very handy tool where data from previous shipments can be copied (even costs and selling rates). Good customer support. Overall we are happy with this tool and would recommend it to others small or mid size forwarders to use it to full extend. Cons quoting tool is not really user friendly no solution for warehouse management or customs clearance process EDI data export and import from partners does not an exist no break bulk options/booking Review Source Similar Products Featured ## Related categories [Freight](https://www.capterra.com/freight-software/)[Shipping](https://www.capterra.com/shipping-software/)[Supply Chain Management](https://www.capterra.com/supply-chain-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.