# Page 2 | ClickBid Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is ClickBid the right Auction solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144446/ClickBid/reviews

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ClickBid

4.6 (76)

[View alternatives](https://www.capterra.com/p/144446/ClickBid/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of ClickBid

## Showing most helpful reviews

Showing 26-50 of 76 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EC

Eli C.  
development specialist  
Legal Services  
Used the software for: 1-2 years

### "Great for small events"

August 22, 2025

3.0

for the price and the customer service, id recommend this for a small non-profit event, as it offers the bones of what is needed to run a successful small event.

Pros

It's one of the most affordable event fundraising software out there. Their customer service is great-- they have a dedicated staff member assigned to you for the duration of your contract and for the day of your event at no extra charge. They also have a live chat feature for any questions.

Cons

Their software is outdated, and several of its features are not very customizable and are limited. Its not very user intuitive and requires a lot of manual work to build a landing page and auction pages.

Review Source

JA

Jessica A.  
Director of Donor and Alumni Relations  
Fund-Raising  
Used the software for: 2+ years

### "Best on the market"

January 9, 2025

4.0

We're happy with it and have yet to find something better that fits our specific needs

Pros

1\. mass text messaging / emailing bidders 2. they added the scheduled drafts for texts/emails to bidders - thank you! 3. consistently enhancing their product 4. support team is very responsive and helpful

Cons

Biggest complaint is that we can't process payments for outstanding ticket or sponsorship sales the way we can for event sales.

Switched from

[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)

Cost and functionality - I wasn't on the team when the switch was made but that is what I have heard

Review Source

Response from ClickBid

March 26, 2025

Thank you Jessica for taking the time to leave us a review! We're so happy you're enjoying our software and wish you the best in all your fundraising efforts!

TS

Terry S.  
Director of Development  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "A great product for the price"

August 17, 2024

4.0

My overall experience with ClickBid was very positive. I used a few different online auction platforms, and this was among the top ones for me.

Pros

ClickBid is fairly easy to learn and is intuitive for the most part.

Cons

The platform for online auctions was a little limiting to me. I would like it to have a little more robust offerings to the user.

Switched from

[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)

We made the switch because OneCause was too complicated and not user-friendly. It was also very expensive. We found ClickBid to be much more intuitive and user-friendly, and far more budget friendly.

Review Source

Response from ClickBid

April 9, 2025

Thanks so much for your kind words! We’re glad you found ClickBid intuitive and budget-friendly. We appreciate your feedback on the auction features—it's helpful as we continue improving. - The ClickBid Team

MJW

Mary Jo W.  
Founder - Board of Directors  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "The best in the game — without a doubt! 🏆"

October 2, 2023

5.0

I overall love using ClickBid. The perfect blend of features and support makes it an easy decision for us to continue with ClickBid. In comparison to its competitors, the ability to quickly get a team member to help us is amazing! Live chat support, quick email responses, zoom meetings, and night of support help is the biggest benefit.

Pros

ClickBid is a super easy to learn, manage, and cost effective tool for my smaller nonprofit. The outstanding customer support during the prior months of my event and the night of is the best benefit! Their features are easy for day-of volunteers to learn in a pinch, and I truly believe the ClickBid team cares about my event's success. Any communication with ClickBid has been handled in a timely manner. 10/10 would recommend!

Cons

In my opinion, the only thing that could use some improvements is the after-event reporting.

Alternatives considered

[BiddingOwl.com](https://www.capterra.com/p/130932/BiddingOwl-com/)[Greater Giving](https://www.capterra.com/p/127257/Event-Software/)

Review Source

Response from ClickBid

October 9, 2023

Thanks for taking the time to review your experience using ClickBid! We look forward to future partnerships with you.

JB

Jeb B.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Best auction ever!"

July 7, 2021

5.0

I loved it! From ease of use on our end to ease of use on the donor end. Even when we go back to doing our event live, we will be continuing to use Clickbid.

Pros

I love using Clickbid. It was super easy to set up and for data-nerds like myself, fun to use. This was our first time doing our silent auction online. We almost doubled what our silent auction did the year before.

Cons

The only thing I didn't like was I thought that the reporting could have been easier to understand.

Alternatives considered

[BiddingOwl.com](https://www.capterra.com/p/130932/BiddingOwl-com/)[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)

Reason for choosing ClickBid

I would consider Clickbid to be priced Mid-tier but with all the enhancements of a high tier system. I wanted a software that was easy to use and affordable. Clickbid was both.

Review Source

ML

Morgan L.  
Annual Giving Officer, Community Engagement  
Hospital & Health Care  
Used the software for: 1-2 years

### "Just Get ClickBid! "

October 9, 2023

5.0

ClickBid is easy to use, customizable, and gives a level of professionalism to our event web pages. It helps us manage our ticket/table/sponsorship sales in a way that is accurate and saves our team time. The customer service with ClickBid is second to none. It's truly just a fabulous product that allows us to work more efficiently across internal teams and serves our donors and potential donors well.

Pros

pros: easy to use (both for admins setting up the site and for donors/sponsors when making purchases or donations), THE BEST customer support, timely payouts, lots of options or customizations, captures all the information we need to efficiently document all aspects of a silent auction, easy to use to collect guest info.

Cons

cons: as of right now, I don't believe there is a function for setting up table assignments based on the ticket/table sales in ClickBid. This would be extremely helpful if there was something like this.

Review Source

Response from ClickBid

April 9, 2025

Thank you so much for the 5 star review!

JC

James C.  
Treasurer and Chairman of the annual Gala  
Religious Institutions  
Used the software for: 1-2 years

### "ClickBid software vastly improved our auction management"

June 10, 2022

5.0

We used to meet in person (175 prople in for dinner and auction) and have to set up all auction items on tables with bid sheetsfor people to write their bid on. Then close and checkout which was all manual. We could not meet in person in 2021 due to Covid, so turned to ClickBid as an option. Were skeptical and concerned that our base of bidders would not want to register. But to the contrary, they embraced it and we had bidders who had never attended an in-person event bidding. Bottom line, more bidders - more bids placed - and higher average realized value for items. A big win for us!

Pros

Covers all the bases of what is needed to set up the auction (including tutorials), and then checkout

Cons

Can't really think of anything at this time.

Reason for choosing ClickBid

Refered to it by a local charitythat had just used ClickBid

Review Source

Response from ClickBid

April 9, 2025

Thank you for sharing this incredible feedback! We love hearing how ClickBid helped expand your reach and simplify your auction process. We're so glad you made the switch and thrilled to be part of your continued success!

PH

Paul H.  
Varsity Girls Coach  
Sports  
Used the software for: 1-2 years

### "Second year of success with this platform"

June 9, 2022

5.0

Amazingly responsive customer support line, who really take the time to understand what we're trying to get done.

Pros

It was fun receiving instant texts on your phone when being outbid. Made the silent auction a week-long interactive game for our community. The live auction function allowed people not even in town to bid aggressively against the people in the room, which made for a fun atmosphere (and more dollars raised...) Appreciated the snapshot summary always available, and also, very easy to generate relevant reports after the event.

Cons

We found the new, optional event ticketing function to be confusing and ultimately unnecessary. We knew going in that integration with the rest of the platform was still getting sorted out. We simply removed it midway through the process and everything worked fine.

Reason for choosing ClickBid

Comfort with high level of customer service, success with use last year.

Review Source

Response from ClickBid

April 9, 2025

Thanks so much for sharing your experience—and for coming back for a second year! We love hearing how ClickBid helped boost engagement and bidding, both in and out of the room. Your feedback on the ticketing feature is really helpful as we continue to improve it. And we're so glad our support team could be there when you needed them.

VR

Verified Reviewer  
Project Coordinator  
Music  
Used the software for: Less than 6 months

### "Easy Enough to Use!"

June 9, 2022

4.0

Overall, I had a decent experience! It would be nice if certain features were more simple to navigate, but I think it is just a platform that you need to have experience on. As a first-time user, it was easy enough!

Pros

I liked that all of the featured were mobile and it easily integrated to our website! The chat feature was nice to have as well.

Cons

There were several features that were difficult to navigate. It would be nice if everything that was needed was in the same place. Event Central does a decent job of this, but in a high stress situation where several items are closing at the same time, there seems to be no way to avoid the clutter and confusion. Sometimes the questions I asked in chat were not really answered - I just kind of got an answer for a different question. I also was worried that our account rep was gone during our event.

Reason for choosing ClickBid

n/a

Review Source

Response from ClickBid

April 9, 2025

Thank you for your thoughtful review!

Susan S.  
Director of Communications & Membership  
Sports  
Used the software for: 1-2 years

### "I used Click Bid for my annual charity auction and it was easy to use."

January 4, 2018

5.0

We raised a record amount of money the past two years we used this software for our annual charity auction. Also the ease of using the software allowed us more time to concentrate on other things pertaining to the auction because we did not have to worry about the software working properly.

Pros

The software is intuitive and easy to use and also loads bid items, etc. very quickly. Bidders are notified when they are out-bid which I think helped us to raise record amounts with this auction the past two years we have used ClickBid. Also, the amount of reports that are available post-event were really helpful to our accountant and the rest of the staff.

Review Source

VR

Verified Reviewer  
Director of Development and Advancement  
Education Management  
Used the software for: 2+ years

### "I have used clicking for a large live and silent auction several years running. "

January 8, 2018

5.0

Pros

Super user friendly, flexible, constantly improving. I like that I can easily manage every detail of my event in one place.

Cons

Hard to say. Each year I have used it, it's gotten better. My main complaint last year was that you could figure out which bidders were outbidding you but, this year, thats corrected. I do wish that you couldnt potentially just put in someone else its bidder number and bid so easily.

Review Source

PS

Pam S.  
Chair  
  
Used the software for: 2+ years

### "Silent Auctions 2.0"

January 23, 2018

5.0

\- Increased revenue - Increased amount of bids - Better collection of attendee contact information - Pre-event engagement

Pros

We love using ClickBid! We have an annual event with a revolving door of committee members, so the reports are awesome and the instant data is fantastic compared to the use of paper sheets. We also love the ClickBid does not have a commission fee in their pricing like others we looked at. The system is very easy to use and ClickBid has a great team that has gone above and beyond for us.

Cons

Really wish we could keep multi-years in the system for comparison/ease of historical overviews. There is sometimes a delay in the texting, which is problematic when you're trying to make real-time announcements to guests.

Review Source

EZ

Esmeralda Z.  
Project Lead  
  
Used the software for:

### "Excellent Customer Service "

May 11, 2016

5.0

I used ClickBid for one of our charity events in 2015. It was the first time we took the leap and moved from a very tedious paper process to an online software. From the beginning ClickBid's customer service was excellent, they understood that we were new and they always had a solution for all of our issues. We were able to open the silent auction 3 days earlier which created a lot of buzz. We were able to achieve over 106% of the market value of the donated items, compared to 80% in previous years. They have the option of just donating cash online and that was a huge success for people that were not interested in the silent auction items. The check out process, which used to be a nightmare, was so fast and easy. We were just so pleased, and the customer rep onsite (Jennifer Ruprich) was excellent, she was very patient and helpful. Pros - 1. Very easy to use for the bidders. 2. Check out process was AMAZING. 3. Batch uploading of pictures and items is a HUGE time saver. 4. Last minute donations were easily added to the catalog. 5. Their customer service is the absolute best. 6. Cash donations are easy to make. Cons The comes are more for the Silent Auction team that is uploading the information. 1. Could not combine donations to group them as a package offering. 2. Had no control of the picture size. 3. Could not display multiple pictures for the same item. 4. Could not print out display sheets for each item. 5. Could not create a pdf of the catalog that looked presentable, with pictures.

Review Source

Response from ClickBid

May 11, 2016

Excellent analysis of the pros and cons. Over the summer we plan to release several new features including multiple images, robust catalog guides using MS Word and photo editing (cropping, rotating, resizing).

CE

Carla E.  
Administrative Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Highly recommend"

July 21, 2022

5.0

The whole team was very supportive.

Pros

The ability to have pictures for each of the auction items, ease of bidding for the user

Cons

It was our first auction with the software so we had a few kinks to work through. There were a few reports after the event I had to work through to find what I wanted.

Alternatives considered

[BiddingOwl.com](https://www.capterra.com/p/130932/BiddingOwl-com/)

Reason for choosing ClickBid

There was another product, I can't remember the name, we were set to use. ClickBid is local and had been recommended to me several years previous. It just seemed right.

Review Source

Response from ClickBid

April 9, 2025

Thank you so much for the kind words and recommendation! We’re glad ClickBid felt like the right fit and that your first auction went well. Our team is always here to support you—and we’re excited to keep making your next event even smoother!

PP

Paul P.  
NA  
Fund-Raising  
Used the software for: 2+ years

### "mcc23"

May 3, 2023

5.0

It worked well. No issues

Pros

Ease of use speed of refresh and quickness of identifying

Cons

The amount of time I was looking at my phone during dinner.

Review Source

Katie H.  
Advisory Board  
Medical Practice  
Used the software for: 6-12 months

### "First time using this kind of software and the learning curve was steep"

January 5, 2018

5.0

Auction portion ran great.

Pros

Customer service was very responsive. Both email and on phone and it seemed they always had backup. Nights and weekends. Also I found the software easier to use once I learned it

Cons

Didnt work well with facebook merchant. Crashed during ticket push and I didnt get notification of error from company - from users instead. Also, I didnt like the video training. Id rather read how to use a product, I dont have time to watch videos.

Review Source

AC

Alana C.  
Director of Development  
  
Used the software for: Less than 6 months

### "Thrilled with ClickBid! "

December 6, 2018

5.0

Pros

As a small but growing non-profit, we've been implementing new technology over the past year to streamline our processes. ClickBid is by far the most user friendly, comprehensive system we've put in place recently. Last year for our auction we used a pretty cheap but low functionality text-to-bid software from a local distributor and it was not a pretty experience. We're so thrilled that we found ClickBid and invested in the software! The entire auction went off without a hitch and the system was incredibly user friendly, intuitive, and had everything we needed (plus more) to successfully run our entire fund me appeal, silent auction, live auction, and check-in/check-out process. We paid for a dedicated customer adviser and it has been worth every penny. Their support is fantastic and their team is incredibly knowledgeable about the product as well as responsive to support needs. The average price of our silent auction items went up compared to last year and most importantly our guests had no problem using the system. I can't recommend ClickBid enough!

Cons

Honestly, none. Worth the price entirely. If I had to pick a con it would be that we only have one event right now that we can use the system for, but hope to have more in the future to make the most of our one-year license.

Review Source

CQ

Christian Q.  
Vendedor  
Wholesale  
Used the software for: 1-2 years

### "Exito bid"

February 5, 2023

4.0

Pros

Su funcionalidad su privacidad su pagos son al instante

Cons

Hay que ser paciente para hacer la puja y ganar el producto

Review Source

Response from ClickBid

April 9, 2025

Thank you for the review!

MB

Mark B.  
Publisher  
Marketing and Advertising  
Used the software for: 6-12 months

### "POPS Auction"

February 7, 2024

5.0

I did not know exactly what to expect, but after loading all the auction items it was super easy to edit text and photos.

Pros

Super easy to setup, integrate, launch & complete Auction

Cons

A little difficult for seniors to understand mobile phone use

Review Source

Response from ClickBid

April 9, 2025

Thanks for the great review! We’re so glad to hear setup and launching your auction went smoothly. We appreciate your note on mobile use—we’re always looking for ways to make things easier for all guests. Thanks for choosing ClickBid!

SL

Sarah L.  
Marketing ' Events Manager  
  
Used the software for: 2+ years

### "Easy to use software and great solution for fundraising"

January 11, 2018

5.0

Pros

We have used ClickBid for our Silent Auction at our fundraising gala for 2 years now. It is extremely easy to use and train volunteers on. We get great results and our guests love the interactivity of our auction items. Plus it's relatively inexpensive compared to a lot of competitors products and allows you to purchase the elements you like rather than overpaying for software you don't want or need. Plus the on-site guest service representative is one of the best additions to a team of volunteers and staff on-site and the cost is more than worth the additional expense.

Review Source

DS

Debra S.  
Dir of Development  
  
Used the software for: 2+ years

### "I have used Clickbid for three years and the system has worked very well for our event."

January 8, 2018

4.0

Allows people who do not attend the event participate. Easy closeing of event.

Pros

I love the "fund a need" portion of the system and used the dashboard that worked great for our event. System was easy for most volunteers to use. I like the website tool as well for ticket sales and sponsor links.

Cons

It is very time consuming to enter all of the auction items. The costs are a bit high. Clickbid takes a % of all credit card transactions. That is where they make their money so I think charging for additional services is overkill.

Review Source

RH

Rebecca H.  
Silent Auction Chairperson  
Accounting  
Used the software for: 2+ years

### "This is a super easy software to set up and easy to use for your bidders. Great customer service."

January 8, 2018

5.0

Higher bids. More bidders. Easier to set up and list items than paper bid sheets.

Pros

Ease of use for all parties has made our event more successful. The representatives frokm Clickbid are pleasant and responsive. Our bidders have thanked us for making it possible to bjd remotely and choosing such user frienday software. The cost is amazing!

Cons

Absolutely nothing! The only problem we experienced was at the end of the event, the internet access slowed down bidders. But, that was outside of Clickbid.

Review Source

JZ

Julia Z.  
Special Events Manager  
  
Used the software for: 1-2 years

### "We have used ClickBid for a number of events. It's easy for our bidders to use. "

January 4, 2018

4.0

We have seen our profits triple at our annual gala by going from paper bidding to mobile bidding. Guests really like it. They don't have to spend their evening hovering over paper bid sheets and can enjoy the gala.

Pros

Reasonably priced. Easy for bidders to use. Very good customer service. Always enjoy having the ClickBid representatives assist at our events.

Cons

I wish we could retain past events and pull auction listings from those events into a new event. I'd like to see a print manual rather than You Tube videos for user instructions. It would be nice if ClickBid was more comprehensive and included peer-to-peer fundraising, etc. I think it may be headed in that direction.

Review Source

BR

Brenda R.  
Development Assistant-Athletics  
Higher Education  
Used the software for: 2+ years

### "UMD Athletics Fall Fling Dinner & Auction"

October 3, 2016

4.0

This is our third year using ClickBid for our event. They have always been great to work with. Their customer support is outstanding!

Pros

Ease of use.

Cons

The ticketing and bidder systems do not "talk" to each other.

Review Source

Response from ClickBid

October 3, 2016

Great feedback! We are working on providing more integration with tickets and bidders. Our goal is not to automatically assign bidders from ticket sales. In the past, this has confused clients and created duplicates. However, we continue to look at ways to seamlessly move guests to bidders without any confusion.

MK

Mac K.  
Director of Alumni Relations  
Education Management  
Used the software for: 2+ years

### "This is the fourth year awe used Click Bid - it gets better and better every year. People love it!"

January 5, 2018

4.0

Our net income has improved dramatically.

Pros

It's ease! When we first started we had many attendees scared to use the product. Change was uncomfortable for many. It ended up being no problem at all.

Cons

Perhaps the search component can improve. There were times I wanted to find an item but have a little difficulty in doing so. I know it's hard to put so much data capability on a smart phone.

Review Source

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