# Page 3 | ClickBid Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is ClickBid the right Auction solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144446/ClickBid/reviews --- ClickBid 4.6 (76) [View alternatives](https://www.capterra.com/p/144446/ClickBid/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of ClickBid ## Showing most helpful reviews Showing 51-75 of 76 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KG Kathy G. Auction Co-Chair Used the software for: 2+ years ### "Clickbid has been a great addition to our annual school auction. " January 5, 2018 4.0 Pros Clickbid is easy to use, especially when adding items and bidders. I especially like the ability to use an excel spreadsheet & then import all of the info into the Clickbid platform. Cons My biggest complaint about the Clickbid software is being stuck with some of the formatting. It would be nice to design the site to fit our own auction. Review Source JM Jeanine M. Board of Directors Non-Profit Organization Management Used the software for: Less than 6 months ### "Great for nonprofits" March 10, 2021 5.0 We give them an A+! Great for small nonprofits with a limited budget. Pros We love the ease of use and great price for our nonprofit. We used another auction software last year which was very difficult to set up. ClickBid has been a breeze as far as their onboarding and set up. They have been quick to respond to our support requests. The whole process has been pleasant. Cons ClickBid makes it easy by limiting customization. So while I wish we could make our landing page a little more customized, I will gladly trade that for the ease in the rollout. Switched from [Handbid](https://www.capterra.com/p/134456/Handbid/) We found Handbid to be difficult, especially customer support. Review Source BS Barrett S. Software Support Administrator Leisure, Travel & Tourism Used the software for: Less than 6 months ### "ClickBid was a great solution for our silent auction needs, especially for the mobile notifications." January 4, 2018 4.0 An international, silent auction solution with mobile bidding and secure checkout options. Pros The setup was pretty easy, including the website creation, getting items loaded into the auction, and adding bidders to the system. After the auction closed, collecting payments was also very easy using the Butler feature and gusts were happy knowing their credit card information was secure. Cons The inability to customize some of the item layouts and the home page layout was a minor drawback. Allowing more CSS access to users with knowledge of how to customize would be great. Also, , my initial sales person was great, but once I was transferred to the standard customer support team, my experience greatly decreased. Customer Support consistently cut and pasted answers from the system (answers I had already read that didn't help) and never took the time to fully read my issue before jumping on the quickest and easiest answer. Several times, I got so frustrated with the support I was receiving, I went back to my sales person to get a good answer. Review Source TS Teri S. Development Director Non-Profit Organization Management Used the software for: 6-12 months ### "We've loved ClickBid! Great customer support and a great experience for our guests." January 4, 2018 5.0 Pros We loved being able to offer mobile bidding at an affordable price. It got people excited about our event and auction. We also used the software to collect donations at the event (rather than our usual donation cards on the tables) and received more donations than we ever have. Cons We were previously working with another software company that had more features and more integrations (integrated ticket sales, table assignments, etc.) that we enjoyed. However, that software's mobile bidding add-on was much more expensive than ClickBid. In the end, it would have been nice to have more of those features, but we felt a greater benefit from ClickBid overall. Review Source AH Artesha H. Gala Chair Fund-Raising Used the software for: 1-2 years ### "ClickBid Review " August 14, 2022 5.0 Pros The software is easy to manage and if I have any questions, customer service is the best at answering them. Cons None, that I can think of at this moment. Review Source Response from ClickBid April 9, 2025 Thank you for the 5-star thoughtful review! KM Kelly M. Casino Night Chair Used the software for: 1-2 years ### "Very user friendly and easy to use." January 14, 2018 5.0 Pros Had my online ticket sales set up in less than 2 hours. My main issue was because I'm picky and kept fiddling with the design. But otherwise, it was so easy. Cons I'd like the tickets that go with sponsorships show up along with the individual tickets bought. That one design flaw could make you oversell your event but quite a few tickets. In fact, we had twice as many tickets used than showed on our dashboard. Had to manually calculate from the downloaded CSV file. Review Source JD Jamie D. Fundraising VP Used the software for: 2+ years ### "For the most part OK but we ran into some issues with registration." January 11, 2018 4.0 Pros Easy to input information, easy to get ahold of a representative of Clickbid, clean format for information from the users point of view Cons We had some problems when we opened up the site to our group for registration. There were many errors and the site shut down because so many people were registering at once. Review Source LJ Lia J. Director of Development Education Management Used the software for: 1-2 years ### "Clickbid is a great auction software." September 11, 2017 5.0 Our guests had a great experience with the software and felt that our auction checkin, bidding, and checkout experience were amongst the best. Pros Clickbid is a auction software that is easy to use. Guests can login before arriving to the event, place bids remotely or at the event, and checkout all from the convenience of their cell phone. Cons Clickbid does not provide the opportunity for multiple users to access the account with their own access information. Review Source KC Karen C. PTA Treasurer Used the software for: 2+ years ### "Very intuitive and easy to learn!" January 23, 2018 5.0 Easy to use and I don't have to learn anything new since I've been using it a few years. Pros Everything you need is at the tip of your fingertips. Easy to navigate and the reports are great. I especially love the Dashboard that shows everything you want to know during the event. Review Source AB Anna B. Non-Profit Organization Management Used the software for: Less than 6 months ### "NEMAA's Art-A-Whirl silent auction" June 15, 2016 4.0 This was our first time using an online bidding platform and we have the somewhat unique set-up of having an opening party with an artwork silent auction that remains open for two weeks until the three-day weekend event with visitors walking through the gallery having the option to bid. We learned a lot about our procedures --what worked, and what didn't. Pros It was great having a a way for bidders to continue to bid after they left the physical auction. Cons We had trouble with authorize.net check out not accepting payment due to error codes, first with addresses, then with decimals (Code: 619) Whoops! There was an error processing your payment. The specific error was: Transaction was not successful. Code: 619 The 'AnetApi/xml/v1/schema/AnetApiSchema.xsd:amount' element is invalid - The value '39.877675' is invalid according to its datatype 'Decimal' - The FractionDigits constraint failed. Next time around we may just not use Authorize and use ClickBid's processor instead. Review Source JG Julie G. Development Data Specialist Primary/Secondary Education Used the software for: Less than 6 months ### "Clickbid saves the day" June 9, 2022 5.0 Fantastic experience. Don't know how we would have managed without it. Pros We loved that Clickbid was easy to use, seamlessly connected in both directions with Raiser's Edge, and that our guests and volunteers both gave great positive feedback about using the platform for paperless transactions and receipts Cons I think it was just the first time using it, there are some things about pre-event set up that I missed but I will be aware of next time Review Source Response from ClickBid April 9, 2025 Thank you so much! We’re thrilled to hear ClickBid made a big difference for your team and guests—and that the integration with Raiser's Edge was smooth. First events always come with a learning curve, but we’re excited to make the next one even better with you! HH Harmonie H. committee chair Education Management Used the software for: 1-2 years ### "Mostly a good experience. " January 9, 2018 4.0 We were able to make more money by using the software. Pros It's easy to get help when you need it. They are really great at getting back with you and walking you through any problems you may have. Misty went over and beyond to help me. Cons I didn't like the system update so close to my event. The pictures are a little difficult to add sometimes. Review Source SM Stephanie M. Director of Fund Development & Marketing Used the software for: 2+ years ### "Our auction has improved so much! " January 4, 2018 5.0 Pros Ease of use, ease of checkout! Customer service throughout the process is excellent. I love how it eliminates the need for paper bid sheets. Review Source JP Jacqueline P. Senior Staff Assistant Primary/Secondary Education Used the software for: Less than 6 months ### "ClickBid was easy to use and the customer support was awesome. " January 9, 2018 4.0 Generated more revenue from our silent auction than in the past. Kept attendees engaged. Pros Easy to use and understand. They have tutorials built into the software that makes it easy to visualize what you need to do but you can reach out to customer support for assistance as well (fee based). First time users and we were able to generate more revenue on this silent auction than in the past. Our Gala attendees enjoyed the interactive approach which kept them engaged throughout the evening. Cons There really wasn't much that we didn't like about it. It really was very easy to use. The only thing that I can think of is using the "butler" during the event if your attendees to not sign up prior to. This can be a little time consuming but really is no fault of the software. Review Source ML Melanie L. Event & Alumni Director Fund-Raising Used the software for: 1-2 years ### "Game Changer" January 5, 2018 5.0 Our sales increased! Pros This software allowed the guests at our annual auction to enjoy their evening socializing more without having to run back to the auction tables to check bid sheets. Also, our sales went up! Review Source MH Maddie H. Chief of Staff Used the software for: ### "Annual Gala w/ auction for 400+ people" May 18, 2016 5.0 ClickBid is easy to use and affordable. We used it for our live and silent auction. Loved the support via email leading up to the event (thanks Lisa!), and the phone support night-of. The only thing we would like to see is a way to start the auction early - with ability for attendees to register themselves and not duplicate themselves if we have already entered them into the system. Otherwise, it was great! All our guests raved about how this is the first time they have been able to figure out an online auction. Another big plus was the mass texting. We will definitely use this system again next year. Review Source ED Elizabeth D. Board Member Used the software for: 6-12 months ### "Super Impressed! Our customer support rep- I believe was super responsive and guided me." January 11, 2018 5.0 Pros It was very easy to see and navigate for a first time user. It had some good stock options to use if we needed them and I really like the Fund a Need capability. Cons Some things were a bit cumbersome- Like trying to find certain capabilities hidden through a few clicks Review Source TS Trisha S. Annual Giving Manager Used the software for: ### "Great Software, Easy to Use!" May 11, 2016 5.0 We have been using ClickBid for our auction for the past four years and will be using them again this year. The software is easy to use and has helped us to increase revenue. We are able to have donors who aren't able to attend our event bid on items. The ClickBid team is great to work and with and every year they have made updates to the product to make it even better! The cost of using the product is very reasonable compared to some of the other products out there. I can't say enough good things about ClickBid! Review Source CA Christy A. Parent Volunteer Used the software for: ### "Great service and a great product at a very fair price" May 24, 2016 5.0 We loved ClickBid. The product was intuitive and easy to use and the customer service was superior. I wish all products worked this easily and had the support of ClickBid. We had a goal of raising $40,000 at our event and were able to raise $120,000! Thanks, in no small part, to ClickBid and the online bidding process. And the price is fair and I appreciated knowing exactly how much it would be upfront - no hidden costs and no percentage of the fees! Review Source AD Anthony D. Event Designer + Producer Non-Profit Organization Management Used the software for: 1-2 years ### "User friendly and excellent customer service. " January 8, 2018 3.0 Pros This platform is very user friendly and easy to use. The customer service is unmatched and excellent. Cons The outward facing design and ability to manipulate the look. Also, the errors in bulk updates and technical errors. Review Source CT Casey T. Teacher Used the software for: Less than 6 months ### "I haven't had my event yet, but I have been supported by the company quite a bit." January 4, 2018 5.0 Not sure yet, but hoping we have great results and save a ton of money by using it! Pros The cost! It is very economical. Takes time to learn, but once you do, it is user friendly! I love that I can rotate pictures right in the content. Cons It is a little challenging to learn. There are 100's of tutorials which do help, it is just a matter of watching them before you get frustrated :) Review Source LW Lindsay W. Special Events Used the software for: ### "Amazing Experience" May 11, 2016 5.0 ClickBid is so easy to use both as an attendee and as the event planner. The onsite staff makes the event run seamlessly. Ahead of time the customer service is very hands on and always available to answer questions. We highly recommend ClickBid! Review Source JW Jean W. Fund Development Officer Mental Health Care Used the software for: Less than 6 months ### "We had an awesome experience! The program was very easy to use" January 4, 2018 5.0 We feel we now are ready for our big EVENT in 2018. Pros Logical and easy to use program for our staff. Fun for our attendees to use at the event. We believe it raised more dollars for our agency. Cons We used Click Bid for our "small" event to do a dress rehearsal for our 2018 gala. Hard to adjust our thinking to a more technical viewpoint. Wish we would have had more phone support during set up. Review Source AP Anna P. Team member Health, Wellness and Fitness Used the software for: Less than 6 months ### "Used once in a conference setting for a silent auction." November 1, 2017 5.0 Easy viewing of a silent auction Pros It was very easy to use and had a pretty smooth interface. Easy to download and set up when tens of thousands of people were all doing the same! Cons It's just one more application that has a very specific use; not something I'd keep around on my devices for their than the exact time I need to use it. Review Source MM Mike M. Organizer Used the software for: ### "Great experience" May 16, 2016 5.0 We had an event in February with ClickBid. Went great. Great value overall in price/product, very happy client. Review Source Similar Products Featured