# Page 3 | FormAssembly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is FormAssembly the right Electronic Data Capture solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144453/FormAssembly/reviews --- FormAssembly 4.5 (97) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 14th, 2026 # Page 3 - Reviews of FormAssembly ## Showing most helpful reviews Showing 51-75 of 97 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use WA Wendy A. Director, Scholars Program Non-Profit Organization Management Used the software for: 1-2 years ### "Recommend Form Assembly" September 25, 2025 4.0 Overall, we are satisfied with Form Assembly and would recommend others to use. We utilize it for surveys, applications, and even sign ups. Pros I like how easy it is to use and create a form - without having a technical background. We also get a pretty quick response back from customer support when needed. Cons I wish there was more theme options. The current themes and layouts do not allow for too much creativity. Review Source Response from FormAssembly October 1, 2025 Hi Wendy, Thank you for the review! Regarding the them options, have you tried the following features? This may help or please reach out to support - Support@formassembly.com - File to Form: Instantly transform spreadsheets, PDFs, and images of forms—including scans, screenshots, and photos—into fully functional web forms. https://www.formassembly.com/product/file-to-web-form/ - Template Library: https://www.formassembly.com/form-templates/ TJ Taylor J. Medical Assistant Medical Practice Used the software for: I used a free trial ### "FormAssembly Review!" June 9, 2025 5.0 FormAssembly stands out as a reliable, secure, and highly customizable form platform that truly empowers teams to do more with data. It's been a game-changer for our operations, allowing us to scale, stay compliant, and focus on what matters most—our clients. I highly recommend it to anyone looking for a smart and secure data collection solution. Pros FormAssembly has become an essential tool in our workflow, offering a seamless way to collect and manage data while maintaining the highest standards of security and compliance. From healthcare intake forms to event registrations and everything in between, this platform has consistently delivered on performance, flexibility, and ease of use. Whether you’re a small business, enterprise, or healthcare provider, FormAssembly makes it simple to create intelligent forms that integrate beautifully with Salesforce, email automation, and secure storage solutions. The drag-and-drop builder is intuitive, and their customer support team is responsive and knowledgeable. Cons While some users might mention a learning curve for more advanced features, my experience has been entirely smooth. From setup to launch, everything worked as expected—and exceeded expectations. No issues or complaints so far! Review Source Response from FormAssembly June 30, 2025 Thanks for the great review Taylor! We're thrilled you are getting some use out of workflow for your business. Be sure to check out our newest PDF to Web Form feature! RI Rafael I. Executive Engineer Construction Used the software for: 6-12 months ### "Excellent tools for virtual form" May 6, 2025 4.0 Overall, FormAssembly is a great tools for digital form needs. I enjoy it easiness to distribute and share the from to client and customer. Pros Simplicity in managing online form to collect data from customer in secure and protected environment. Loved the unlimited storage space that not charging us extra cost to expand the cloud storage space. Salesforce integration is critical for sales automation. Cons The template library isn't enough for our need, we have to create new form template from scratch. We need to change and edit everything if we use the build-in template. Review Source VR Verified Reviewer Admin RD Business Supplies and Equipment Used the software for: Less than 6 months ### "Versatile and scalable across industries!" September 30, 2025 5.0 From HubSpot to salesforce, this form builder has all the high-powered professional integrations I could have asked for. Support is well-established with an experienced team, Pros The file to webform feature seems especially useful. Best of all, no form limits or overall charges, making it valuable. Data collection is compliant with HIPAA and other standards across industries. Cons While versatile, customizable, scalable and easy to use on bigger projects, it's not the best option for small, quick forms for individual or one time/limited use. Alternatives considered [Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/) Reason for choosing FormAssembly Integrations, salesforce, and automation Review Source Response from FormAssembly October 1, 2025 Thank you for the review! We're glad you are enjoying FormAssembly and feel free to reach out if you could use some support for the smaller/quicker projects. support@formassembly.com OH Oussama H. Customer Support Manager Security and Investigations Used the software for: 1-2 years ### "Feature rich form tools" May 21, 2025 4.0 Overall experience with FormAssembly is good. Its is very useful for business usage, to collect data and feedback, and also to connect with Salesforce to prefilled the text field. Pros Vast selection for the template option to select form objective like online form, survey and business document to collect feedback and data. Simple yet attractive dashboard design, it is not too rich with unrelated design and make it simple for user to navigate around the dashboard. Cons With so many option that can be add and edit from the form builder, it take some time to learn and know all the available customization option. Review Source DG Destiny G. Service and Engagement Coordinator Higher Education Used the software for: 6-12 months ### "It is okay" September 29, 2025 2.0 I don't use FormAssembly very often but from the few times that I have, it is overall hard to use both for creating and for those using the form. Pros I like how customizable it is to make the form. You can really make it your own using your own branding, or images to make it fun. Cons It is a challenging tool to create a form. I also have noticed that there are some challenges when it comes to data collection into Salesforce. Review Source Response from FormAssembly October 1, 2025 Hello Destiny, Sorry to hear you were having trouble creating your forms. A couple features below that may help! - Our File to Web Form Feature can turn your files into web forms in seconds. Upload a file—PDF, an image of a form, spreadsheet, or more—and watch it become a dynamic web form. https://www.formassembly.com/product/file-to-web-form/ - Our Template Library is an easy way to get your forms started - https://www.formassembly.com/form-templates/ Hope these help! TH Tonya H. Founder Non-Profit Organization Management Used the software for: Less than 6 months ### "User friendly and amazingly helpful" October 20, 2025 5.0 My overall experience that The platform is extremely user friendly and a breeze to learn how to use! Pros What I like most about form assembly was the ease of use. My coworkers are not that savvy on the Internet and did great,! Cons There wasn't a whole lot to dislike about form assembly. Maybe jus the fact that I haven't started using it till now Review Source Response from FormAssembly January 22, 2026 Thank you for your review! We're glad you are enjoying FormAssembly. MS Mikayla S. Director of Data Strategy Education Management Used the software for: 2+ years ### "great customizable product" May 1, 2025 5.0 Pros this platform is so customizable and can integrate with so many other technologies in meaningful ways Cons sometimes the customization can feel a bit daunting because so many things can be edited Review Source Response from FormAssembly May 5, 2025 We're so happy you are enjoying FormAssembly, Makayla! Feel free to check out our Template Library for great ways to start your future forms. https://www.formassembly.com/form-templates/ DH Dré H. Senior Educator Support Specialist Non-Profit Organization Management Used the software for: Less than 6 months ### "Quick learning curve" March 9, 2026 4.0 Early, at this point. I have just begun using this tool (although others in our org have had more experience) in the last few months. So far, it really has been pretty easy to use with minimal frustration over limitations. Pros It's pretty intuitive to use. I am a new to FA user, fairly tech savvy, and was able to be up and working very quickly. I also like that FA can be used with Salesforce. Cons I have like to have more question formats. Specifically, I would like to have the ability to create questions with a matrix format with multiple prompts in a single question. I have more experience with SurveyMonkey and have the ability to do this with that tool. Review Source Response from FormAssembly March 11, 2026 Hi Dré! Have you tried using our built-in AI-Assistant, Fai, to help create more complex formats? With Fai, you can instantly create branded, compliant forms, automate complex workflows, and connect clean, structured data across your entire tech stack. Check it out below! https://www.formassembly.com/product/platform/ AR ASIM R. Administrative Assistant Airlines/Aviation Used the software for: 6-12 months ### "A wonderful experience " March 22, 2025 5.0 Generally I really enjoyed using the software since the user interface is awesome Pros To be honest it was so easy to use than other competitions Cons Customer service could be a little bit better Review Source Response from FormAssembly March 24, 2025 Thank you for the great review Asim! Glad you are enjoying FormAssembly, and for customer service, we can certainly assist! Please reach back out at your convenience. PC Pamela C. CTO Cofounder Computer Software Used the software for: 2+ years ### "Good form builder" February 10, 2025 5.0 Pros Data can be easily collected in form builders with various fields. Cons I am delighted to have chosen FormAssembly. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Just for the sake of convenience to be very frank. Review Source JM Jaunita M. Self Computer Software Used the software for: Less than 6 months ### "Honest review" October 4, 2025 3.0 Overall pleasant, my bad can’t complain. It is a great experience to understand and challenge yourself to know more knowledge. Pros Very detailed and get straight to the point tells you step-by-step, but can be very difficult at times when someone is new to the process Cons Video detail as well as step-by-step details on what they are getting there information and how it is set up and how it Review Source hB henri B. rh Higher Education Used the software for: 6-12 months ### "ultra connecter et puissant" March 24, 2025 5.0 Pros un super outils pour faire des enquete de satisfaction Cons je n'en connais pas a ce jour et je pense que j'ai le temps de voir venri Review Source Response from FormAssembly March 27, 2025 Thank you Henri for your review! It looks like you could get more from our customer support. Please reach out and we can certainly help! VR Verified Reviewer researcher Education Management Used the software for: I used a free trial ### "Easy, user friendly form creation " October 2, 2025 4.0 Pros Easy for creation and automation, helpful for processing forms with large teams. User friendly and intuitive Cons Was just a trial so I can’t say anything about long term use but so far found it easy to use and no major issues Review Source cH cesar H. Salesforce consultant Computer Software Used the software for: Less than 6 months ### "Smooth Salesforce connection" December 20, 2024 3.0 It served its purpose for having form and automating data to go to salesforce Pros Integrarion with salesforce , fast field mapping with salesforce fields Cons UI/ UX could be better, feel like its not that smooth to organize fields on the form. Sometimes is hard to build a form with many sections and fields Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) In the company there is a Partnership with Formassembly Review Source AP Aakash P. Accessibility Consultant Information Technology and Services Used the software for: Less than 6 months ### "Great and easy to use" May 1, 2025 5.0 Pros It is extremely easy to use and allows you to make forms exactly the way you want. The platform allows you a lot of freedom with your choices for customisation and input types. Cons It's not the cheapest option. And unlike other similar platforms, the pricing structure is not clear from simply looking at the site Review Source Response from FormAssembly May 2, 2025 We're glad you are enjoying the no-code form builder, Aakash! Hopefully, our Unlimited Model helps with some of those backend costs! NF Noy F. Owner Construction Used the software for: I used a free trial ### "Great for data use" July 21, 2025 5.0 Pros The pretty much gave me all the information I needed inside the website They answered all the questions I had Cons I did liked almost everything on the website The only problem I had is to find the phone number but after long speech I was able to find it Review Source RT Rodrigo T. Salesforce Ops Manager Education Management Used the software for: 1-2 years ### "Formassembly feedback from a super user" December 21, 2022 5.0 Our main issue was connectivity with our Salesforce CRM and Formassembly managed to assist us in data capture and streaming line processes. Pros The integration with Salesforce since this is the most important feature for us. Cons It would be great to have a draft mode for when you are changing forms that are in production, allowing a user to validate the changes before deploying it. Currently we clone the form, make the changes, validate it and then return to the form to apply the changes Review Source BM Beth M. Director, Data & Evaluation Non-Profit Organization Management Used the software for: 2+ years ### "FormAssembly Review" October 3, 2022 4.0 We use FormAssembly to do everything, from event registration to large-scale annual surveys. Pros FormAssembly has a pretty easy to use integration with Salesforce that has made our lives easier when it comes to reducing time on data entry. There are also many features in fairly low priced tiers in FormAssembly, which makes scaling survey operations without spending a lot of money easy. Cons Not all of the text fields are change-able, so sometimes getting the form to look exactly like you want takes time and/or is not possible (e.g., changing the font in question subtext) Alternatives considered [XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing FormAssembly For the features, FormAssembly beat other products hands down. The easy Salesforce integration was also key in our decision to use FormAssembly. Review Source Mark D. Director of Operations & Data Management Higher Education Used the software for: 2+ years ### "Simple form publisher gives non marketing/web design staff the ability to create and publish forms" June 19, 2018 5.0 Easy to use and set up. Was up and running within hours. Seamless integration into the CRM saved time and resources on data entry. Pros Easy to use with a drag and drop interface. Easily connects to our CRM (Salesforce) to create new records instantly. Branching logic allows you to build a single form for multiple audiences. Hidden fields allow for tracking and segmentation in the CRM. Ability to collect payment, save forms and return to them and many more. Customer service is responsive via email and even social media. User community is willing to share best practices, ideas, and help problem solve. Cons Would like to see more reporting ability directly out of Form Assembly. Within a form where the field is a date field, I would like the ability to restrict users from selecting certain dates (like weekends for appointments, etc). Review Source Response from FormAssembly June 4, 2021 Mark, thank you so much for this review! Your feedback is incredibly valuable. Joshua J. Business Systems Manager Construction Used the software for: 2+ years ### "Best form tool for using with Salesforce" April 5, 2019 5.0 FormAssembly is my go-to tool when I need to create a form that can push data into Salesforce. It offers great flexibility as to how the data gets pushed into salesforce and also allows you to pull data from Salesforce to have it populate the form as someone is filling it out. Pros Easy to Setup and use Great and responsive support Flexible integration options with Salesforce Ability to prefill forms with data before form loads Good documentation Many options for publishing forms Cons Error messages don't provide enough information at times to figure out what is wrong Review Source Response from FormAssembly June 4, 2021 Joshua, I really appreciate your honest feedback! Thank you for giving us the chance to serve your business. VR Verified Reviewer CIO Non-Profit Organization Management Used the software for: 2+ years ### "Robust and flexible form designer" November 1, 2019 5.0 As a nonprofit we rely extensively on volunteers for several dozen initiatives throughout the year. Previous to FormAssembly we would use paper-based or email-based registrations which then had to be manually transcribed into our CRM system. This was a terrible waste of time for users tasked with this. FormAssembly enabled us to convert all of those forms and processes to the web and the form data is stored in our CRM directly, thus enabling users to focus on higher level tasks. Pros Ease of building forms either as stand-alone solutions or integrated via Connectors to Salesforce.com Very responsive and knowledgeable customer service. Cons Depending on use case, Connectors can be quite complicated and not easy for a novice to figure out even by reviewing existing forms. Review Source Response from FormAssembly November 4, 2019 Thank you for your review! We appreciate you! Abigail D. Digital Marketing Specialist Used the software for: 1-2 years ### "Versatile form builder but has a learning curve" March 8, 2018 4.0 Pros There's a lot to learn with FormAssembly. It's a lot of poking around, self-teaching and trial and error. That said, I use FormAssembly's customer support quite a bit and am pleased to say that they are phenomenal to work with. They're always willing to walk you through troubleshooting or point you to a resource that can assist. Cons FormAssembly isn't the most intuitive. It takes a while to learn the tool and menu bars. Though the functionality is high, I feel the forms we build always look a bit plain and amateur. They offer templates, but I feel designers that know CCS could take this software to the next level. Lastly, a tiny quirk: If you highlight all of the text in a text box and you hit delete, sometimes it backs you out of the form and doesn't save your progress. It's minor but frustrating. Review Source VR Verified Reviewer Assistant Director, Operations and Data Management Higher Education Used the software for: 2+ years ### "Easy to Use Custom Form Builder" May 9, 2019 4.0 A powerful tool to have in your belt. My team and I use this tool for both internal and external facing forms. The easy to use form creation interface makes creating forms relatively easy and straight forward. Pros I have used this software to create custom forms for use with Salesforce. It allows users to create custom forms that plug directly into Salesforce with relative ease. The drag and drop interface allows users with little coding experience the ability create rich and connected forms. Forms function very reliably and integrate well into Salesforce. Record creation on post-form submission in Salesforce is one of my favorite features. Cons Visually, the forms can leave something to be desired without extra customization. Documentation can be lacking in certain areas. Review Source Response from FormAssembly June 4, 2021 Thank you so much for your feedback! We have made several changes to the customization capabilities surrounding the look and feel of forms since you left this review, and I hope you've been able to check those out! VR Verified Reviewer CEO Apparel & Fashion Used the software for: 2+ years ### "Great for custom forms" December 12, 2018 5.0 Pros Getting feedback from our customers on various items Cons I have not found anything I particularly dislike about FormAssembly Review Source Talk to a Capterra advisor for free and get results within 15 minutes.