Best For

Appzen helps your finance team focus on the problematic ~5% of spend, while feeling confident that 100% of spend is validated prior to any payment.

Product Details

Automate your expense report audits and detect fraud faster with AppZen's artificial intelligence platform. We seamlessly integrate with all major back office systems, so there's no need to change your expense or invoicing software; simply record expenses in your current system. Our AI audit engine will assign risk scores to your expense reports and invoices, with "high risk" items marked for your review.

Contact Details

AppZen

https://www.appzen.com/

Founded in 2012

Located in United States

Starting Price

  • Not provided by vendor

Free Demo

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Online

AppZen Features

Approval Process Control
Multi-Currency
Receipt Management
Reimbursement Management
Spend Control
Time & Expense Tracking
Workflow Management
Chatbot
For Healthcare
For Sales
For eCommerce
Multi-Language
Predictive Analytics
Process/Workflow Automation
Virtual Personal Assistant (VPA)
Alerts/Notifications
Asset Tracking
Audit Planning
Compliance Management
Dashboard
Forms Management
Issue Management
Mobile Access
Risk Assessment
Task Management
Workflow Management
Billing Portal
Contact Database
Contingency Billing
Customizable Invoices
Dunning Management
Hourly Billing
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Tax Calculator
Archiving & Retention
Audit Trail
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
OSHA Compliance
Risk Alerts
Sarbanes-Oxley Compliance
Version Control

AppZen Reviews

Overall
3.5/5
Ease of Use
3.5/5
Customer Service
4.5/5

Showing Most Helpful

Showing 6 of 6 reviews

Showing Most Helpful

Showing 6 of 6 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Verified Reviewer
Automotive, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
October 12, 2018

“Recommend”

OverallOverall experience with AppZen satisfactory. The system improved our audit process and we don't have plans to switch back to the older process. I recommend it.
ProsThe software is very friendly and easy to use, we have people starting auditing and picking up in speed very quick. The artificial intelligence saves the time of the whole team, so we can focus the attention only on real problems. We have been finding expenses out of the policy that we were not able to find before, such as Flight Upgrades and Car Rental Upgrades.
ConsIt is still a new software, and there are some cases that we can't fully audit in Appzen, and the reporting tool is still limited. But they are making improvements constantly, they have deployments every 2 weeks, and we can notice that the system is getting better over time.
Reviewer Source 
Source: Capterra
October 12, 2018
Esme V.
Sr. Finance Analyst
Semiconductors, 10,001+ employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
October 15, 2018

“Second pair of eyes...smart, easy and informative ”

OverallAppZen has been a easy tool to manage. Our customer rep has been great to work with and has always answered our questions and action items in a timely manner. So far, great experience.
ProsDetects transactions that are following company's policy and in case there are any questions, AppZen provides an overview of the policy and why it was flagged. AppZen is continually adjusting and improving their program.
ConsReporting, it would be great if AppZen was able to provide a downloadable reporting tool where users/admins can view "live" reports. For example, what expenses were approved/rejected in certain categories.
Reviewer Source 
Source: Capterra
October 15, 2018
Megan M.
Accounts Payable Specialist
Automotive, 10,001+ employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
October 12, 2018

“Review”

OverallMy experience has been positive overall. There are opportunities for the program to be further developed and improved, but I've been pleased with what it's allowed us to find while auditing thus far. Our main point of contact at AppZen, two of the representatives has been incredibly responsive and great to work with.
ProsThe functionality, for example, it's ability to find duplicate expenses. The amount of effort to catch things like that were near impossible previously.
ConsWe'd like more robust reporting capabilities.
Reviewer Source 
Source: Capterra
October 12, 2018
Chris K.
Travel & Expense Coordinator
Internet, 1001-5000 employees
Used the software for: Less than 6 months
Overall Rating
3/5
Ease of Use
3/5
Features
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
October 12, 2018

“Just being honest”

Prosit flagged a lot of expenses that we normally do not check.
Consdoes not recognize international dates, cannot calculate different currencies
Reviewer Source 
Source: Capterra
October 12, 2018
Verified Reviewer
Media Production, 10,001+ employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 26, 2018

“Better than most expense tools”

ProsIt's easy to figure out how to input in receipts and mileage without any upfront training. It's intuitive enough to figure out on your own which is nice. My expenses are routed quickly through the system, approved, and paid out quicker than other expense tools I've used in the past.
ConsNo real weak spots to mention. I suppose the user interface could use a face lift on the desktop version.
Reviewer Source 
Source: Capterra
September 26, 2018
Roberto B.
Unspecified
Used the software for: Unspecified
Overall Rating
2/5
Ease of Use
2/5
Features
3/5
Value for Money
1/5
Likelihood to Recommend
1/10
Source: Capterra
September 15, 2016

“There's a lot better”

OverallHighly unstable, easy to lose the work done, badly integrate. Lost entries more than once. keep pictures on phone even when the expense is complete. Sync on cloud is not real time
ProsCan't find one
ConsNot as stable as competitors
Recommendations to other buyersA cloud cased application must be that; need to sync real-time

Vendor Response

By AppZen on March 11, 2018
This review references a product (our old expense report automation app) that is no longer sold and hasn't been sold since mid-2016. The current product is not an expense report automation application, nor a mobile app, and is not relevant to this review.
Source: Capterra
September 15, 2016