Who Uses This Software?

Appzen helps your finance team focus on the problematic ~5% of spend, while feeling confident that 100% of spend is validated prior to any payment.


Average Ratings

6 Reviews

  • 3.5 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • AppZen
  • www.appzen.com/
  • Founded 2012
  • United States

About AppZen

AppZen delivers the worlds leading AI platform for modern finance teams. Starting with business spend, we automate manual process, uncover problems, and optimize decisions for enterprises around the globe, including one-fourth of the Fortune 500. Our platform is a must-have for finance leaders to reduce spend, comply with policy, and streamline process.


AppZen Features

  • Approval Process Control
  • Invoice Management
  • Multi-Currency
  • Receipt Management
  • Receipt Upload
  • Reimbursement Management
  • Spend Control
  • Time Tracking
  • Workflow Management
  • Chatbot
  • For eCommerce
  • For Healthcare
  • For Sales
  • Multi-Language
  • Predictive Analytics
  • Process/Workflow Automation
  • Virtual Personal Assistant (VPA)
  • Alerts/Notifications
  • Asset Tracking
  • Audit Planning
  • Compliance Management
  • Dashboard
  • Forms Management
  • Issue Management
  • Mobile Access
  • Risk Assessment
  • Task Management
  • Workflow Management
  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator
  • Archiving & Retention
  • Audit Trail
  • Controls Testing
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliance
  • ISO Compliance
  • OSHA Compliance
  • Risk Alerts
  • Sarbanes-Oxley Compliance
  • Version Control

AppZen Reviews Recently Reviewed!


Recommend

Oct 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is very friendly and easy to use, we have people starting auditing and picking up in speed very quick. The artificial intelligence saves the time of the whole team, so we can focus the attention only on real problems. We have been finding expenses out of the policy that we were not able to find before, such as Flight Upgrades and Car Rental Upgrades.

Cons: It is still a new software, and there are some cases that we can't fully audit in Appzen, and the reporting tool is still limited. But they are making improvements constantly, they have deployments every 2 weeks, and we can notice that the system is getting better over time.

Overall: Overall experience with AppZen satisfactory. The system improved our audit process and we don't have plans to switch back to the older process. I recommend it.

Second pair of eyes...smart, easy and informative

Oct 15, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Detects transactions that are following company's policy and in case there are any questions, AppZen provides an overview of the policy and why it was flagged. AppZen is continually adjusting and improving their program.

Cons: Reporting, it would be great if AppZen was able to provide a downloadable reporting tool where users/admins can view "live" reports. For example, what expenses were approved/rejected in certain categories.

Overall: AppZen has been a easy tool to manage. Our customer rep has been great to work with and has always answered our questions and action items in a timely manner. So far, great experience.

Review

Oct 12, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: The functionality, for example, it's ability to find duplicate expenses. The amount of effort to catch things like that were near impossible previously.

Cons: We'd like more robust reporting capabilities.

Overall: My experience has been positive overall. There are opportunities for the program to be further developed and improved, but I've been pleased with what it's allowed us to find while auditing thus far. Our main point of contact at AppZen, two of the representatives has been incredibly responsive and great to work with.

Just being honest

Oct 12, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: it flagged a lot of expenses that we normally do not check.

Cons: does not recognize international dates, cannot calculate different currencies

Better than most expense tools

Sep 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: It's easy to figure out how to input in receipts and mileage without any upfront training. It's intuitive enough to figure out on your own which is nice. My expenses are routed quickly through the system, approved, and paid out quicker than other expense tools I've used in the past.

Cons: No real weak spots to mention. I suppose the user interface could use a face lift on the desktop version.

There's a lot better

Sep 15, 2016
2/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Extremely
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Pros: Can't find one

Cons: Not as stable as competitors

Overall: Highly unstable, easy to lose the work done, badly integrate. Lost entries more than once. keep pictures on phone even when the expense is complete. Sync on cloud is not real time

Recommendations to other buyers: A cloud cased application must be that; need to sync real-time

Vendor Response

by AppZen on March 11, 2018

This review references a product (our old expense report automation app) that is no longer sold and hasn't been sold since mid-2016. The current product is not an expense report automation application, nor a mobile app, and is not relevant to this review.