# ViciECM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ViciECM Software - reviews, pricing plans, popular comparisons to other Document Management products and more. Source: https://www.capterra.com/p/14446/ViciDocs --- # ViciECM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ViciECM ## What is ViciECM? ViciECM is a comprehensive Integrated Document Management & Business Process Management System with rich features for archiving, managing, indexing and retrieving documents. Based on a distributed and web services architecture, ViciECM includes powerful features like integrated OCR engine, full text search, workflow with annotations and comments, zone OCR/ICR for form processing etc. ## What is ViciECM used for? [Document Management](https://www.capterra.com/document-management-software/)[Enterprise Content Management](https://www.capterra.com/enterprise-content-management-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ViciECM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.vicisoft.com&name=ViciECM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ViciECM 4.4 (14) VS. [4.4 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting Price Contact vendor Starting Price $7.91 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (14) Ease Of Use 4.1 (14,410) Value For Money 4.3 (12) Value For Money 4.3 (9,814) Customer Service 4.6 (13) Customer Service 4.2 (9,570) ## ViciECM alternatives [4.5 (2,254)](https://www.capterra.com/p/146136/Lucidchart/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (80)](https://www.capterra.com/p/181735/BIC-Platform/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.7 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/14446/ViciDocs/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Document Storage 4.7 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system File Sharing 4.3 (9) 33.33% of 9 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Document Management 4.8 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Configurable Workflow 4.7 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Configure existing workflows to meet your organization's needs Email Management 4.3 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Content Management 4.4 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving ViciECM 52 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Highlight content and/or make notations about parts of content Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes A record of all activities within the system, including user access, changes made, etc. Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Define and maintain business rules that determine workflow capabilities and criteria Leave comments and notes on documents for others to view Configure existing workflows to meet your organization's needs Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Automated or logic-based workflows that assist in the creation of electronic documents Scan, move or upload electronic files within the software's repository Assign categories, labels, tags, or attributes to documents for organization, search and storage Custom forms to streamline repetitious aspects of a document Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Convert files to a different format Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Create, design and modify the flow and processes of tasks in a project Compile and organize data into specific metrics Ability to recognize printed or written text within digital images or scanned documents Visually identify, define, and map all details and relationships surrounding business process models and elements Receive data and information in real time Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Search and filter data across systems to locate required information by entering keywords or certain criteria Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Track the status and progress of tasks Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track revisions and updates made to files and navigate between different versions Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (14) 4.4 Based on 14 reviews ## Pricing Value for money 4.3 (12) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.3 (12) 4.3 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (13) 4.6 Based on 13 reviews ## User reviews Overall rating 4.4 Based on 14 reviews Filter by rating 5(6) 4(8) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Business Development Representative Information Technology and Services ### "ViciECM experience review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 April 19, 2023 Pros What I like about ViciECM is it's easy to configure and setup your workflow. It is also easy to customize. Very good security for your data Cons Needs some improvement on their dashboard. It can be minor or major improvement, as long as it helps its stability. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MJ Mathew J A. Manager - IT Financial Services ### "VICIECM as an EDMS Solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 24, 2022 Overall It's a wonderful Software for Small & medium scale operations. Could be useful for large Enterprises too provided their expectations are limited to EDMS. The software has served our purpose of digitazing all our customer documents including PDC's. Pros I've found VICIECM to be a straight forward product that works on established core Software principles. It delivers exactly what the Software is meant to do with mostly easy to use GUI & options. The product doesn't complicate itself with too many unnecessary options & do not venture into areas that's outside its core framework & customer expectations. Cons The software needs to improve a bit on the security assignment policies & management where I've found it to drag a bit once you have accumulated data. The company can also think of integrating an efficient, cost effective OCR into their product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Mohammed M. Technical Manager Retail ### "Ecm" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 23, 2022 So far its a stable product Pros Ease of use Easy to integrate with existing ERP Cons No other issues reported or identified so far. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RR Rajesh R. Medical Records Manager Health, Wellness and Fitness ### "Excellent product for document management sysytem" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 22, 2022 Pros Easy and safe to use, Data security and integrity Cons If provided with multiple document categories for indexing and reports to be available with some required or flexible fields. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM srinivas M. Applications Specialist Health, Wellness and Fitness ### "Digitalization of the Patient Records " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 22, 2022 Excellent support services. and ownership of the support team. Pros Ability to have a traceability of the records , and a procedural approach. Quick retrieval of the records. Cons Need more reporting, and more flexibility on the administration behalf. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NS Neelesh S. Sr GM Logistics and Supply Chain ### "Very Good" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 20, 2022 Excellent! Pros It is cost effective tool for Document Management. Cons In our use case we have not find any cons. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PK Pardeep K. MEDIACL RECORD HEAD Hospital & Health Care ### "ViciECM is a good documents management system" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2022 we are using this product more than 12 years now and its a very much matured product Pros search and retrieval good feature of ViciECM. scanning of documents is also good feature Cons sharing it external users is not present Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RK Ravi K. sr. scanning officer Hospital & Health Care ### "Very good product in the Document Management software domain" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2022 Extremely very good software Pros Folder hierarchy indexing, search and retrieval, Auto creation of folder given range, Scanning of documents Cons Share documents to external users who are not the user of DMS application but present in different dept. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Sanju S. MRD Incharge Hospital & Health Care ### "DMS review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 16, 2022 Pros Patient Document Upload in DMS and viewing that in patient EMR.Supporting other staffs for viewing these documents Cons Some errors like some time documents can't upload because of size. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Arun Kumar M. Group IT head Mechanical or Industrial Engineering ### "DMS & Workflow" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 16, 2022 value for money , Ease in use and training , most recommended Pros workflows , ease of signature , security in DMS , hyperlinks , reports and excel conversion , ease of customization , support from team , Vicidocs and patch in all office applications Cons Call Logging and tracking Forms based workflow Authorized and globally known digital signature principles Integration with Orion ERP Option for OCR Reasons for choosing ViciECM value for money , Ease in use and training , support from team Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM raja m. IT SUPPORT Financial Services ### "Business Workflow Automation Paperless office" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 16, 2022 Its very user friendly system. With in one you can learn the system how to operate. Pros Workflow & product capable to integrate with any software Cons Report need to improve dashboard need to stabilise Alternatives considered [Document Control](https://www.capterra.com/p/152366/Document-Control/) [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Reasons for choosing ViciECM Manual Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Shreyas K. IT Operation Shupport Automotive ### "We are using this product from more than last 8+ years now and so far it is running smoothly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 16, 2022 We are using this product from more than last 8+ years now and so far it is running smoothly as designed. No major issues faced and support team is quickly helps in case of any minor issues. Very much happy with the product. Pros It is easy to implement and user friendly. Cons No cons so far. Software is working as expected. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EM Evan M. ICT Support Technician Financial Services ### "ViciECM Experience for Social Security Institutions" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 16, 2022 We use ViciECM to archive old payments using RMS, manage new payment workflows and also replace all physical movement of files using DMS, especially during the COVID 19 period. Pros The most usable piece of this software is the ability to depict the physical flow of any job into a system-managed workflow. It doesn't end there, it actually gives your a way to edit and manage these workflows. Cons It takes more time to have the technicians trained. Above all, you cannot manage the workflows without the software managers/owners getting involved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RN Rituraj N. Sr IT Executive Hospital & Health Care ### "PSRI Hospital" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 16, 2022 my over all experience is good and some times puzzle in problem like append not done and files not saving, and some other issue. Pros Scanning and files Compression viewing etc. Cons you should improve the client software look and feel and dash board and some software option and make all scanner compatible with this software. Reasons for choosing ViciECM na Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)