--- title: "ChamberMaster Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ChamberMaster Software - reviews, pricing plans, popular comparisons to other Membership Management products and more." source_url: "https://www.capterra.com/p/144469/ChamberMaster/" page_type: "product" language: "en" --- # ChamberMaster Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ChamberMaster ## What is ChamberMaster? Built for Chambers of Commerce, EDCs and Convention and Visitor Bureaus looking for an easy to use member management software. Thousands of people in chambers, economic development corporations, and CVBs trust ChamberMaster to manage their most important information and help promote and grow the communities they serve. If you're part of a non-chamber association, try GrowthZone, designed for all other types of membership management. ChamberMaster now offers a Community Platform. The GrowthZone Community Platform enhances the member experience by providing personalized networking, dynamic learning opportunities, and interactive communication tools. ChamberMaster now offers an AI-Powered Newsletter. Automatically custom-curate newsletters for your members based on their unique interests and past behaviors. Discover how a smarter AI-powered solution can transform your association's communication strategy. ## What is ChamberMaster used for? [Membership Management](https://www.capterra.com/membership-management-software/)[Government](https://www.capterra.com/government-software/)[Association Management](https://www.capterra.com/association-management-software/) Overall rating Based on 20 user reviews Reviews sentiment Positive 80% Neutral 15% Negative 5% Starting price $3900 Other, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## ChamberMaster Overview Updated August 2026 AI summary ChamberMaster supports small, midsize, and enterprise organizations that need to manage memberships, events, communications, and payments in one platform. It offers tools for member directories, renewals, event registration, billing, email marketing, and reporting, along with customizable branding and third-party integrations. The software is accessible via web, mobile app, and cloud-based deployment options. ## ChamberMaster alternatives Highest Rated [4.9 (131)](https://www.capterra.com/p/188714/Novi-AMS/reviews/) Starting price $829.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.8 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/) Starting price $1450.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (86)](https://www.capterra.com/p/151182/Uplifter/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/144469/ChamberMaster/alternatives/) ## FAQs about ChamberMaster Overview ### Which roles and teams benefit most from ChamberMaster? ChamberMaster is most used by chamber executives, membership teams, event coordinators, and marketing or communications staff. Leaders rely on it for member oversight and operational visibility, while membership and events teams manage renewals, registrations, and engagement. Marketing and communications roles use it to promote programs, share updates, and strengthen member relationships. Answer based on 19 reviews Overview ### What company size and specific industries is ChamberMaster built for? ChamberMaster is designed for chambers of commerce, economic development organizations (EDCs), and convention and visitor bureaus (CVBs) that need to manage day-to-day operations. It is aimed at organizations in the membership and local business support sector rather than general businesses or broad enterprise use. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of ChamberMaster? ChamberMaster offers membership management, member directory, member portal, and CRM tools for contact and member records. It also includes event management, registration management, billing and invoicing, dues management, payment processing, email marketing, reporting and statistics, and customizable reports. Integrations ### Which third-party tools and platforms does ChamberMaster integrate with? ChamberMaster integrates with 7 third-party tools, including marketing, accounting, and communication platforms such as Constant Contact, Mailchimp, QuickBooks Desktop, QuickBooks Online Advanced, Sage 50 Accounting, Zapier, and Zoom Workplace. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does ChamberMaster offer? ChamberMaster provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation provides written reference material, and videos allow self-paced review of key tasks. Answer based on 2 reviews Getting Started and Support ### What customer support options does ChamberMaster offer? ChamberMaster provides email/help desk, a knowledge base, phone support, and chat. Users often describe support as helpful and friendly, with quick answers and useful how-to videos, though some report uneven service and delays when changes need escalation or technical fixes take longer than expected. Answer based on 6 reviews ## Features AI summary Based on 4,076 Membership Management reviews Capterra data shows that buyers of membership management software rank the following features as their top priorities: - **Registration Management** (**56%** of reviewers rated this feature as critical) - **Member Database** (**62%**) - **Payment Processing** (**62%**) ChamberMaster supports all three features that reviewers rate most highly: **Registration Management**, **Member Database**, and **Payment Processing**. Together, these capabilities help businesses manage event sign-ups, keep member records accurate and up to date, and collect payments efficiently, allowing teams to handle core membership operations with less manual work and better visibility. Member Database 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Electronic Payments 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Data Import/Export 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Enrollments/Onboarding 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage the enrollment and onboarding of all new members and accepted applications Event Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Member Directory 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Comprehensive list that contains information and details of all the members associated with a particular organization or group ChamberMaster 65 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Attendance Tracking: Track the attendance of specific individuals or groups - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Membership Signup: Registration process to become members by providing relevant information and agreeing to terms - Mobile App: Access the system via a mobile application - Newsletter Management: Create and update newsletter content to increase engagement - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.2 (18) 4.2 Based on 18 reviews ## Pricing Value for money 4.1 (16) Basic $3,900 Other,Per Year Value for money 4.1 (16) 4.1 Based on 16 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (16) 3.9 Based on 16 reviews ## User reviews Overall rating 4.3 Based on 20 reviews Filter by rating 5(12) 4(4) 3(3) 2(0) 1(1) Mentioned topic Sorted by most recent Ali B. Owner Marketing and Advertising ### "Great Front-End and Back-End User Experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 28, 2024 ChamberMaster is a much more niched CRM + event management platform perfect for growing Chambers looking to be more intentional with their client management and event management systems! Pros ChamberMaster is userfriendly for both the back-end and front-end user! As someone who has used the software from both ends - it's a perfect solution for growing Chambers! Cons It was difficult to find an event for events with reoccurring titles. For example, my client hosts a "Business at Breakfast" event 3x a year, so we had to strategically include the date in the title to easily access the event in the back end. So, if I was searching for a Business at Breakfast event, I had to make sure I looked for the correct date to find the correct records that correlated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Suzanne B. Owner Marketing and Advertising ### "Poor customer support" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 June 14, 2022 They should do away with the ChamberMaster platform altogether and switch everyone to Growth Zone. Then the front end could be updated as any other wordpress website. As it exists now, it is impossible to make changes to the front end without the help of a level 2 tech person. Pros membership management and directory information Cons Ridiculously difficult and time consuming to get changes to pages implemented. It's been 6 days and I can't get the logos for our supporters to display properly on the welcome page. Task had to be sent up to a higher level of tech support! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TP Tom P. Communications and Public Relations Non-Profit Organization Management ### "Somedays missed" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 18, 2021 Pros Chamber Master became like a comfortable pair of shoes. We were comfortable with the platform and it worked well. Cons Our organization felt it was timely to switch to GrowthZone and integrate with a new website. It hasn't been a smooth transition. Still plenty of learning to do. A bit overwhelming at times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MW Mark W. Program Manager Non-Profit Organization Management ### "So desperate for an alternative to this garbage!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 16, 2020 Pros ChamberMaster has lots of features, I'll grant it that! Cons I don't have time to describe all the cons of this trash; I have to re-do all the work it just lost. But it requires unnecessary steps to do everything, loses content edits constantly, has horrible content editing features, produces endless error messages, and generally makes me hate my job and life itself if I have to use it for more than 15 minutes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM John M. Owner/Doctor Health, Wellness and Fitness ### "Stream lined" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 21, 2019 Pros This program helped us streamline so many aspects of our chamber Cons Sometime the instructions are not very specific. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Jenna P. Event Coordinator Non-Profit Organization Management ### "The Real COC Master" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 16, 2019 Pros This database technology is essential to the day to day operations of the Chamber. We use this for member profiles, billing, events, reports and so much more. The ease of adding, removing and planning is simplified with ChamberMaster. Cons I do not like the integration with social media options. Social Media is such a elicate platform that you are always picking and choosing, when, where, why, what and how to post things. With this integration that makes it very difficult. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Allen M. President & CEO Non-Profit Organization Management ### "Great Starter Software " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 2, 2019 When rebuilding my organization, I knew we needed a way to manage our members, our finances, and events. After searching and trialing multiple products, I settled with Chambermaster based on several selling points. First and foremost, the price point was hard to beat, especially for a non profit. The software provided the features we needed most, and was half the cost of its competitors. Chambermaster stood out on the front end design (website features), which were much more aesthetically pleasing than other options. It did fall short on back end user design (dashboard and user portal for database), however, recent updates have addressed this issue. Pros Based on price point comparison with functionally, this was the absolute perfect starter software for my organization. Cons Ease of use based on layout and navigation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LF Landon F. USU Veterinary Student Veterinary ### "ChamberMaster" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2019 Overall, Chamber Master is a MUST HAVE for all Chambers of Commerce out there. Pros As a Chamber Coordinator I used this everyday! It was so nice to be able to pull up information about a company, individual etc with just using the search feature. Every Chamber of Commerce needs to be using this program. They are constantly improving it as well. I love creating an event on here as it is super simple and sending out mass emails is a breeze too. Cons Sometimes customer support lacked in giving high end service, but most of the time they did so I can't really complain. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Kara G. Membership Civic & Social Organization ### "Awesome customer service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2018 Pros ChamberMaster is an awesome system and the customer service is fantastic. They are quick, helpful, and will even send you a how to video of what they explained. Cons Some of the features seem to not be very “smart” but they are making hanged constantly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SE Scott E. Director, Business Advisor and Senior Bookkeeper Accounting ### "Saves time and money" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 31, 2018 Pros CM is a complete chamber platform. It has everything you need to run your chamber efficiently and cost-effectively. We elected to do the set up ourselves and it was quick and easy to set up. Where we did have difficulty, our implementation person was available and was very willing to help us out. Cons \- No direct access to Stripe - which meant that we were not able to implement a number of automations that we would have liked to. - Very US-centric. Would like it to be more 'international'. Stripe charges international credit card rates (2.75% instead of 1.75%). Can't enter non-US addresses in forms. US spelling of everything (Center, zip code) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/144469/ChamberMaster/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [GrowthZone vs ChamberMaster](https://www.capterra.com/compare/124449-144469/GrowthZone-vs-ChamberMaster)