GrowthZone

ChamberMaster

4.5 / 5 10 reviews

Who Uses This Software?

Our Member Management Software is powerful, easy-to-use, and designed to manage all the day-to-day operations of chambers, business and trade associations, and convention and visitor bureaus (CVBs).


Average Ratings

10 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $79.00/month
  • Pricing Details
    Standard, Premier, or Pro Versions
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • GrowthZone
  • www.chambermaster.com/
  • Founded 1996
  • United States

About ChamberMaster

The ChamberMaster Member Management Software is powerful, easy-to-use and designed to manage all the day-to-day operations of your organization. Thousands of people in chambers, economic development corporations, and convention and visitors bureaus (CVBs) trust ChamberMaster to manage their most important information and help promote and grow the communities they serve. If you're part of a non-chamber association, try GrowthZone, designed for all other types of membership management.


ChamberMaster Features

  • Application Management
  • Association Membership
  • Automatic Renewals
  • Club Membership
  • Committee Management
  • Dues Management
  • Email Marketing
  • Event Management
  • Gym Membership
  • Jobs Board
  • Member Database
  • Member Directory
  • Member Portal
  • Nonprofit Membership
  • Payment Processing
  • Website Management

ChamberMaster Reviews Recently Reviewed!


Great software

May 16, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
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Pros: ChamberMaster is very easy to use. Technical support is friendly and knowledgable. Absolutely great software. Can even break down pricing by event per member

Cons: There are other CRM softwares that are more affordable. It's a bit pricey for the smaller not-for-profit organizations. But if you can afford it, it is a great investment!

Overall: Membership tracking and data

ChamberMaster is an excellent membership management platform for Chambers of Commerce

Mar 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Excellent e-commerce store module. Feature-rich admin dashboard. Strong analytics and membership data visualizations. Extensive billing and financial capabilities. Constant Contact integration. Native Android and iOS apps for both members and staff.

Cons: Many premium features and capabilities precluded from lower priced tiers. Website and admin portal design are somewhat dated.

Overall: good learning experience

Capterra-loader

This created great connection to our members, transformed events, & gave us our own app without money

Dec 19, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software revolutionized how we held events, sold tickets, and displayed sponsorships on our website. It is easy to use, and embeds the data right in our website, making it look like our staff is on top of it all when it is really automated. It also made it extremely easy for Internet users to become members or buy tickets or add to our community calendar without taking up staff time. The online directory with catergories, sub-categories, and the ability of members to change information and upload links, photos, and video was a game-changer in value to our members. It also allowed us to easily facilitate member-to-member discounts online.

Cons: There were not enough training videos and tutorials, both for staff and for members. We ended up spending over a year trying to train our members how to change their directory information on their own, and use all of the online features. Additionally, the mobile app for members is a bit clunky and is not as easy to use as the dashboard. It would have been nice to have the app focus on the discounts and other items so members can drive business to each other easily.

Overall: It made it easier for our organization to connect to our members in every way, from delivering group emails, to emailing invoices, to selling event tickets online, and more. It really helped make our Chamber more "current" with the technology the business consumers are used to using online.

We've been using ChamberMaster (and will continue to do so) for several years.

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a platform created to meet the needs of Chamber of Commerce's needs, it is well equipped to provide the Chamber with information needed to better direct and drive membership.

Overall: Ability to provide optimal value add options to our membership; available for use by all Boardmembers

ChamberMasters: The ONLY Chamber Management Software you Need! A+++

Feb 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is so easy to use and includes everything I need for member and website management all in one place.

Overall: Investing in ChamberMaster was, by far, one of our Chamber's absolute best decisions. I've worked for the Chamber for 21 years, and I can honestly say that implementing our Chamber Management Software and Website has not only made my job much easier and more efficient, but it has aided in increasing our membership & our revenue; increased our website traffic to more than 43,000 visitors per year; and has even taken our Chamber reputation to a new high within the local business community. From the very first program inquiries; to the website launching; to my many questions or an occasional concern; the staff has been cooperative, delightful, and downright neighborly! I couldn't ask for better customer service experiences!

Chambermaster client for over 10 years!

Feb 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Everything...

Cons: Hard to keep up with updates.

Overall: One of the first things I did as Executive Director over 10 years ago was hire the services of Chambermaster. In those years, I have recommended programs and ideas for more efficiency and they have implemented all of them. They keep up with technology and the needs of chambers. We can't say enough on how we value them as partners....

Thank you!

Feb 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I work at the Angleton Chamber of Commerce, and we love Chamber Master! It is a very easy software to use, and the customer service is second to none. Thank you for making my job easier!

Easy and full of features yet always improving

Feb 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: ChamberMaster has made our Chamber's daily operations so much easier - from event management to billing to our website to credit card processing to member communications, and much more.

There are many features we've put in place but still some we have not yet had an opportunity to learn or use. I like that CM is always growing and adding features. But it's also nice that I can learn the products at my own pace through the many tutorials and webinars CM offers.

Chamber Master Fan!!

Feb 21, 2017
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Most of it is basic data entry. Anytime I don't understand something the customer service staff is there to help! They are top notch!

Cons: Some modules aren't so user friendly and don't allow for creativity.

Overall: I have never experienced better customer service from any company ever! I love the live chat. Staff goes above and beyond to answer questions, create step-by-step videos and more! We love ChamberMaster!

Recommendations to other buyers: Use the customer service desk! Live chat is amazing!

Feb 01, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support
4 / 5
Value for Money