# Page 2 | InStream Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is InStream the right CRM solution for you? Explore 41 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144510/InStream/reviews

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InStream

4.7 (41)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of InStream

## Showing most helpful reviews

Showing 26-41 of 41 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MA

Michael A.  
  
  
Used the software for:

### "Great new CRM for everybody"

May 10, 2016

5.0

We use instream in our company to nurture relations with the most important users of our app. It is simple, intuitive and have all necessary features for our small team. I really like their great support - going extra mile to make sure the crm gives us 100%.

Review Source

J¿

Jagoda ¿.  
  
  
Used the software for:

### "More than CRM!"

May 5, 2016

5.0

InStream helps me not only to manage my relations from one place, it also improves the communication with my workmates! No additional software is needed to share anything. InStream definitely saves time!

Review Source

RC

Rachel C.  
Organizer  
Consumer Services  
Used the software for: Less than 6 months

### "Clean design and easy to use"

March 27, 2017

5.0

I researched several CRMs and needed something that I found visually appealing and that was simple/easy to use. I have been using the basic version of Instream and it was super easy to import contacts and start working on my lists and relations. I like the grid view to see what's going on with my leads at a glance. A couple of times I needed additional assistance and the support team was quick to respond, and they even set up a Google Hangout to walk me through the system to get my questions answered.

Pros

Was easy to get my info into the system

Cons

The basic version was very limited and I'm self employed and really needed something between the basic and next version up.

Review Source

Response from InStream.io

March 28, 2017

Hi Rechel, thank you for the review. We are really happy thank you found our app helpful. Cheers,

KK

Kelly K.  
  
  
Used the software for:

### "InStream Review"

March 27, 2017

4.0

I would rate the overall experience with a 4 for trying out Instream. Overall the experience was user friendly and easy to follow.

Review Source

Response from InStream.io

March 28, 2017

Hi Kelly, thanks for the review ;)

TV

Tuur V.  
  
  
Used the software for:

### "Great product"

March 28, 2017

4.0

I love to use Insight. Easy to use, great product. It can do what I desire from such a product. I would recommend it.

Review Source

Response from InStream.io

March 29, 2017

Thanks Tuur for the review :)

KD

Kuba D.  
  
  
Used the software for:

### "Best CRM to use in VC"

October 7, 2016

5.0

We switched from relateIQ to Instream. It was good decision.

Review Source

JS

Justyna S.  
Owner  
  
Used the software for:

### "Ideal for begginers"

May 5, 2016

4.0

I am satisfied, because it is simple and it was easy to learn how to use it, however I had to contact a few times thier support team.

Review Source

NM

Nikola M.  
General manager  
  
Used the software for:

### "All in one "

June 9, 2016

5.0

Great software, perfect solution for business users and team work! Easy for use and very good and organized platform.

Review Source

FB

Filip B.  
CEO  
  
Used the software for:

### "Very handy"

May 5, 2016

5.0

Integration with communitation streems in CRM is must have for proper lead management and instream has it.

Review Source

MS

Micha¿ S.  
  
  
Used the software for:

### "Cool app"

May 5, 2016

5.0

As a young entrepreneur I needed something simple, cheap but good. Instream have it all.

Review Source

DK

Dariusz K.  
  
  
Used the software for:

### "Awesome"

May 5, 2016

5.0

I recommend a very convenient and simple to use application developed up to date

Review Source

PP

Piotr P.  
  
  
Used the software for:

### "Intuitive and effective "

May 5, 2016

5.0

InStream is intuitive to use and helped us a lot!

Review Source

CB

Chris B.  
CEO & Founder  
  
Used the software for:

### "Awesome"

April 28, 2016

5.0

So simple to use, a baby could use it.

Review Source

Response from InStream.io

April 30, 2016

Thanks!

WW

Wojciech W.  
CEO B2B Busines line  
  
Used the software for:

### "Fully satisfied!"

May 5, 2016

5.0

Great software - I can recommend it.

Review Source

TH

Tyler H.  
Sales  
Retail  
Used the software for: Less than 6 months

### "Good free product"

March 31, 2017

4.0

I tried the free version and it is very well done for what it costs. Great and easy to use crm that sets up contacts and follow up easily. Great product!

Pros

Ease of use

Cons

Limited users on free version

Review Source

Response from InStream.io

April 11, 2017

Thanks Tyler for honest opinion

FN

Felix N.  
Cpo  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good concept - needs to be refined "

March 27, 2017

4.0

I tried InStream as a potential CRM solution with the hope to find something that also allows us to manage supplier and investor relations. My impression was that while the concept seemed good, the execution seemed half-backed and not integrated enough. Especially auto email import is something I don't want to miss.

Pros

Not just crm

Cons

No auto email import

Review Source

Response from InStream.io

March 28, 2017

Hi Felix, thank you for the review. However, I need to tell you that we have seen the great demand on the auto email import, so recently we have develop new feature which allows you to download all your emails automatically. If you are interested to see how it works let me know at natalia.skrzypczak@instream.io.

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