SAP Crystal Reports

SAP Crystal Reports

4 / 5 41 reviews

Who Uses This Software?

Business intelligence users and decision makers from small businesses all the way to the world's most renown companies.


Average Ratings

41 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $495.00/one-time/user
  • Pricing Details
    $495 for full edition. $295 to upgrade.
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • SAP Crystal Reports
  • www.sap.com
  • Founded 1972
  • Germany

About SAP Crystal Reports

SAP Crystal Reports 2016 software is the de facto in reporting. With SAP Crystal Reports, you can create powerful, richly formatted, dynamic reports from virtually and data source delivered in dozens of formats, in up to 24 languages. A robust production reporting tool, SAP Crystal Reports turns almost any data source into interactive, actionable information that can be accessed offline or online, from applications, portals and mobile devices.


SAP Crystal Reports Features

  • Ad hoc Analysis
  • Ad hoc Query
  • Ad Hoc Reports
  • Benchmarking
  • Budgeting & Forecasting
  • Dashboard
  • Data Analysis
  • Data Visualization
  • Key Performance Indicators
  • OLAP
  • Performance Metrics
  • Predictive Analytics
  • Profitability Analysis
  • Strategic Planning
  • Trend / Problem Indicators
  • Ad Hoc Reports
  • Collaboration
  • Dashboard Creation
  • Data Source Connectors
  • Data Visualization
  • Drag & Drop
  • Drill Down
  • Financial Reports
  • Marketing Reports
  • OLAP
  • Projections
  • Sales Reports
  • Scheduled / Automated Reports

SAP Crystal Reports Reviews Recently Reviewed!

I use this software weekly to pull data from our SQL database.

Nov 14, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very intuitive interface (after a limited amount of training). The software connects quickly and easily to almost any data source.

Cons: I have found Crystal Reports to be a bit slow on occasion when querying the data source for variable parameter values.

Easy and good price

Nov 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - it integrates with a range of applications, such as Microsoft Office. - Crystal Reports is a widely embedded technology- many other solutions embed CR in their software - It has a good price for small business - It gives a skilled developer the power to create professional, highly formatted and complex query reports

Cons: - It has a weak data security model. The developer has to change permissions for different files. - The licensing model is confusing - It has poor customer support

Crystal Report

Nov 07, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: needs improvment in being user friendly . so that everyone can use it and not just people with technical background

Pros: 1)backed by a firmly established leader 2) affordable and easy to buy 3)creates highly formatted and neat reports 4) very easy to use 5) solid set of functionality

Cons: 1) must update to crystal report server for advance functionality 2)not business user friendly. needs special tech person to use it. 3)weak data security

Easy to use. A bit confuse on how the user count

Oct 12, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use product. Basic features and formulae are very useful. Running total summary is the plus compare to other reporting software.

Cons: I¿m a little confuse on how user count for the software. Server SAP Crystal report are not very attractive

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My organization uses Crystal Reports as a primary reporting tool for our Oracle 12c database.

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: It is difficult to make a sophisticated tool like Crystal Reports intuitive, but once you know the layout of how to add and view tables and links, it is quite easy. There is a lot of flexibility as well.

Cons: There were some hick ups when we upgraded to Oracle 12c, but this could be because we were not using the most current version of Crystal Reports.

Tradition of Analytics and Dashboard ! Its Crystal Clear !

Oct 05, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Drag and drop data points from various data sources and create desired reports ! Generate reports from huge databases and on top run time logic ! Easy programming to build dashboard and reporting.

Cons: User interface can be now made more friendly and simple to make the learning process faster. Need to upgrade GUI for user experience

Overall: Report generation from vast data sources

Solid if you're in the SAP ecosystem, otherwise takes time to learn. Not beautiful but works.

Sep 12, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: If you come from an SAP background and have used their applications before, SAP Crystal Reports fits quite good on their existing apps. This applies for the usual good stuff that SAP gets right which are, in my opinion, lots of features, support for many formats and just an overall solid product. What I like the most is (which the name implies) the ease of creating reports. You don't need much input to create good looking and orderly reports. Its focus is indeed in reports and the more you use it the more obvious it is. In summary, if you're looking for an application that can handle good amounts of data, structure it and put it in a decent report-page, then this is a good application for it.

Cons: The application is to focused on making page-reports which results in a lost flexibility if you want to do anything else. The program has many features, but sometimes they are hard to find since the UI (at least from my version) was kind of unpolished. Everything was there, but was somehow hard to find or not that intuitive. The plethora of 'beautifully' designed apps has indeed inserted a bias in me, which makes me not like the design and UI of this application, however much features it has. It was also not specially quick. It took some time to 'boot' and also some good amount of time for creating a semi-complex report. It supports many interfaces and data formats, however we had to install a driver to connect to our database, which was a tedious problem (though not the program's fault).

Overall: The ability to create practical and decent-looking reports on the fly, with little input and specially little document formatting. That is, the program takes care of the padding, spacing, text-formatting and so on for you. It creates the report automatically. The graphs and their many possibilities were specially useful for expressing a point within reports.

Relatively easy to use but sometimes hard to find certain functions

Jul 30, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Built in report designer is very nice. It allows for quick and easy to use reports. It also works for a variety of different file types.

Cons: Some functions are hard to find and error messages are very vague. If the error messages could help pin point the errors a little better it would be easier.

Easy to Use

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Even with limited experience, someone can easily generate a professional looking report in a short period of time.

Cons: It is sometimes difficult to connect to certain databases. One database in particular, I have yet to connect to successfully.

I like to it is able to create reports from our database in a reporting mannser

Jun 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The benefit of having one application to send out updates instead of having multiple software to send these out. Along with going individually to each machine to update machines and install patches. Th product also provide monitoring of the software on each machine to ensure they are no unknown products and illegal software on our network

Cons: Tracking backlogs with crystal report application sometimes poses a challenge for me as each time you must enter the data

Not user friendly

Jun 07, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Crystal Reports is rarely down, and seems to function pretty quickly. Could generate a lot of reports, with accurate information.

Cons: Not at ALL user friendly. System seems very fickle, and does not make it user friendly to generate reports.

Best Database reporting tool out there

May 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use. It did take a bit of a tutorial and some playing around but once you understand how it works, it becomes much simpler. I use this software to analyze and create financial related reports which drive statistical metrics.

Cons: Small learning curve, especially if you don't know SQL and understand the basics of relational databases.

Have developed crystal reports for various clients in past project.

May 16, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The best part with crystal reports is that it can link with almost all types of data center , and use of drag drop to easily create reports and important scripts and functions can be made to generate diffrent kind of reports, it also offers to show data at the time of developing to make it easier to test and see how it looks in real app.

Cons: The interface is bit laggy and mismatch on clicks when there are lot of items , it could be made a little more user friendly

Nice Report Writer that most users can use without much training

May 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Open Database connectivity into a wide range of databases and file formats.

Pros: The fact that you can set up a simple report without any real training. Many features and tools available that will require some training (linking subreports, functions, formulas, etc.) It reads just about any data format or structure.

Cons: Beyond the simple reports, it will require some level of training. Support normally isn't free but you should be able to find samples and help on the internet.

Good tool but could use a user refresh

Jan 30, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: Good tool but could use a user refresh. Not as easy to use as other reporting software but overall I can't complain.

Best in class reporting software!

Dec 15, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Truly an outstanding reporting software. I have used other reporting engines. But none of them come close to the power of Crystal Reports. The ability to connect to whatever data source of choice and build reports with great flexibility is one thing I will always love most about Crystal.

Great for what it does

Dec 13, 2016
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Depth that it can accomplish

Cons: Kind of hard to learn at first

Overall: I use Crystal Reports often to help build reports and queries that I do for my job daily. I use it to run reports out of other software programs. It's a nice add-on.

Recommendations to other buyers: Make it more user friendly

Crystal Reports is the best bang for our buck

Dec 08, 2016
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: Our software uses Crystal Reports. Custom report creation is not terribly easy. It is not terribly difficult. I know we have looked at integrating different reporting options and I think for the money spent, Crystal offers us the best overall value for functionality. There are certain limitations I have run into - for example - I cannot print a "line" on top of a background picture. The only workaround available is to create a "box" and fill it in and reshape it to be a line. This works although my lines are rather fat. Small things like that are frustrating. Otherwise, it is a fairly powerful reporting development tool.

Crystal Reports - easy reporting tool, once you get to know it.

Dec 06, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: Crystal Reports is a reporting tool with a lot of power. It does take quite a while to figure out how to use it correctly, but once you do, it's a great tool to use. Crystal Reports is a drag and drop reporting tool that pulls from a number of data sources. Of course, it takes a while to set up the data sources and you have to usually have an ETL piece too, but then once everything is properly set up, Crystal Reports will take all that data and present it in a way that is easy for everyone to gather. Drag and drop fields into the body of the report and you're done. It's really that simple after the initial set up. So, if you can find someone to set up your data environment, Crystal Reports is a great way to set up reporting from all different kinds of data sources. No more excel, pivot tables, multiple reports to get one easy to use report.

Customized reporting perfect for small organizations

Dec 05, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Affordability, ease of use

Cons: Support could be more knowledgeable.

Overall: One of Crystal's main selling points is its affordability, which makes it a great option for small to medium sized organizations. It's relatively intuitive if you have some reporting experience, which also makes it a good choices for organizations without many resources. If you need basic reporting that your existing database is not able to give you, give it a try.

A bit of a learning curve, but a life saver!

Dec 05, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to pull and parse data from several different data sources and report on the related data sets

Cons: The learning curve is a bit steep, but once you set up a report, it can be re-run easily any time and as often as you need, quickly and cleanly.

Overall: My job involves working with similar data that is housed in different databases, both internal and external. Before Crystal Reports, I would pull several reports out of several databases, bring the data into Excel and run pivot tables, vlookups, etc... to be able to see the relations in the data.

With Crystal Reports, as long as I have a common data field, (such as a part number) I can combine data from several different sources and run reports based on the related data. This is a much easier method.

For example, I am now able to run a single report that shows our current orders, the current inventory available to fill those orders and based on that, make a single order to our vendor for re-stocking. This used to take at least 2 hours out of my day... now it is quick enough that I run the report twice a day and very rarely have stock outtages.

Recommendations to other buyers: Get adventurous... if you have ideas, try them out... chances are you'll find way to save yourself a lot of work!

Good product but not easy to use without some knowledge of query language

Nov 17, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I've used Crystal Reports for years now. It is a great product that allows me to create customized reports from my database. However, it is not something that is easy to do unless an individual has some previous knowledge of query operators. It takes some thought, especially when doing more advanced functions, to get the report setup correctly. Formatting options are also a bit limited.

Pros: I can create customized reports that I am not able to do in my database.

Cons: It is not easy to use and requires some previous query knowledge or training.

Recommendations to other buyers: I do recommend this product, but it will require some training for those not familiar with doing queries. It is a great product, but I'd like to see it streamlined some so it is easier to use.

Couldn't work without it

Nov 11, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this software is it's seamless integration with our own program and the flexibility it offers us. We are on the cutting edge of our industry and I don't think that would be possible without this software.

Cons: No cons

Overall: Crystal Reports is built into a custom program that we use everyday. Our business couldn't function without it. It generates reports from very large databases and allows for great customization of those reports. We did have some issues after upgrading to Windows 10, but those have all been resolved.

Crystal Reports - Enterprise version

Nov 10, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Having been a user of Crystal Reports 2008 through 2011, I am a big fan of Crystal Reports. We have now migrated to Crystal Enterprise version and there are some big gains and a few misses with this version. The ease of use for beginners is much greater in the Enterprise version. If you are just starting out, the Enterprise version is a nice package. It features drag and drop capability, easy navigation, and plenty of customization for your visualization. There are still some nagging spots that have not been cleaned up, primarily in the formatting areas. Small things like drawing borders or creating grids are more hassle than they are worth. And if you make a small change in the report it could easily throw off your formatting and you will need to touch all those pieces again. However, the power of Crystal Reports makes it well worth the minor annoyances. It delivers a powerful tool for delivering standard visualizations. It packs plenty of power that can satisfy almost any requirement.

Pros: 1) Ease of use. 2) Clean and standard reporting. 3) Multitude of ways to deliver your reports. Email, ftp, on demand, etc.

Cons: 1) Minor annoyances that can crop up out of nowhere; typically involving formatting. 2) For as mature as the product is, it still tends to crash more often than I would like.

Recommendations to other buyers: Do your research once you get this program. There are plenty of tricks and best practices and you can find most of them on the web. Join in discussion groups, take advantage of users with experience. Don't get frustrated trying to work things out yourself all the time.

Look at data anyway you want

Nov 03, 2016
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Crystal Reports allows you to gather your data from multiple sources and shape it anyway you prefer.

Hard to use

Oct 18, 2016
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: Of all the software I have ever used, this one has been the most difficult to use. One mistake throughs the whole report off and finding information in the database was a lot of trial and error. A robust undo feature would have saved me a lot of headaches.

Great for printable business reports

Oct 10, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: Our company has used crystal reports for daily business reporting for several years. The creation/editing process is sometimes complicated, but it gave us powerful views into our MSSQL database by bringing many tables together in easy to read reports.

Crystal Reports is an excellent tool for pulling and reporting data.

Aug 25, 2016
5/5
Overall
3.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Crystal has allowed us to pull data from our system in a much more meaningful way than with our old methods. It also allows us to customize what individuals see on reports, to tailor them to their liking. With our old processes we had a report we would send to a salesman that required around 6 different reports molded in to one within an excel file. This whole process was eliminated and we were able to produce the same results using Crystal.

Cons: Crystal is pretty intuitive but for the average person it will take some learning to be able to use the software to its full potential. I would say it has a medium to high learning curve. There are also a few annoyances where some windows force attention and will not let you click anything else until you finish that window.

Recommendations to other buyers: First, make sure any software you want to integrate with Crystal is compatible. It can tap in to a lot of things but not everything.

HELP IS HERE

Aug 17, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Intuitive

Cons: When I run into a formula that can not be entered, because it has to be evaluated.

Overall: When I am stuck, I simply go to HELP and select SEARCH. If that does not work, I then GOOGLE the problem and get ideas from other users.

Recommendations to other buyers: I love it. I use it everyday.

Crystal Report Review

Aug 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software has the most features and data connections to make reports. It has best help manuals in the SAP software suites that i have seen.

Cons: The software is not completely connected to mobile...yet, i think it will get there soon to add data in from a mobile device.

Overall: This is the best software for making detailed reports with charts on the market. Period. Nothing compares to it. It can combine data from several formats.

Recommendations to other buyers: The software will become addictive, be prepared to buy more licenses than you think as others will want it in your organization.

Reports creation from beginner

Aug 17, 2016
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Well, hope to get the result to help my sells...

Cons: Training, examples, help files...

Overall: We have bought a software 2 years ago, with supposely awsome reports includes, each time i need something, it's not there... So I decide to buy Crystal Report and give it a try, so far, the thing that i tried to do are not there in crystal (or I don't easy find how to do it), like hide line on a condition to avoid having 85 pages report, or select top n record in the report, the help online are almost null for the 2013 version...

Recommendations to other buyers: Let SQL script be manage more easely by user...

Vendor Response

by SAP Crystal Reports on August 17, 2016

Hi Stephane, Thanks for your review of Crystal Reports. I've got some recommended help content here for you to look over. CR help page: - User guides for CR 2013 http://help.sap.com/bocr2013 CR community: - Main page to our Crystal Reports user community to get the latest product info http://scn.sap.com/community/crystal-reports CR tutorials: - Our official tutorial page http://scn.sap.com/docs/DOC-8514 CR forums: - Blogs and discussions from CR users and our support team. Click on 'Start a discussion' on the left side of page to ask a question about those issues you were having in your review comments. Training: - You can also look into our training options for CR on https://training.sap.com/. Search for 'Crystal Reports' and see what's available. Thanks!

Crystal Reports Review

Aug 16, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: relatively easy to use.

Cons: automatic links. I wished there were help videos on creating formulas

Overall: Great products which is easy to use. The product could use some updating by allowing screens to be made full screen.

Recommendations to other buyers: What happened to the sever version of the product.

Vendor Response

by SAP Crystal Reports on August 16, 2016

Hi Michael, Thanks for your review. You can find more information on SAP Crystal Server and the licensing options here: http://go.sap.com/product/analytics/crystal-server.html Thanks

Software great, sales process a giant fail.

Aug 16, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Crystal Reports is the standard for banded reporting. The functionality is amazing and there is almost nothing I can't do with it.

Cons: The subscription pricing model sucks. SHould be able to purchase once and get our value out of it.

Overall: I received an email for 10% off and thought now was a good time to purchase the product. I ordered it and that went fine, but then I never received my license and download. I contacted customer support and they were awesome, and sent me a temporary license key and the download link! But I still have yet to receive the license key I paid for after two weeks!

Vendor Response

by SAP Crystal Reports on August 16, 2016

Hi Paul. Thanks for the review and we're glad you're liking Crystal Reports. I have notified the support team and they have found your order and are addressing the license key issue. For your other comment on the subscription pricing, we need more clarification on that. Crystal Reports is a one-time purchase. Please follow up at sapstore.en@sap.com. Thanks

Report Review

Aug 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easily configures to meet our needs.

Overall: We utilize the software to create custom reports related to our calibration system. It allows us to provide only the critical data required for our customers.

New shoes, old path...

Aug 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and creativity

Cons: None

Overall: Great reporting tool. Allows me to bring my ideas and conceptions to life :)

Director of ECD

May 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Its's easy to navigate and simple easy to understand

Cons: updates can cause delays and can have impact on delivert of progduct.

Recommendations to other buyers: none as it's all good when you have been using same product overf the years

Very Versatile on data report, Graphs/Charts can use some improvement

Mar 10, 2016
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Allow user to bring data in from many different types of data sources. SQL / HANA / Excel / Access / Universe etc. Very easy to use, all user need to do drag and drop fields on report.

Cons: Some of the graphs have their limitation. Some functions still need improvement. The graphs and charts are somewhat customizable, but functions like changing the size of the markers on line chart or number formatting on different axis are not working properly.

Recommendations to other buyers: When you first start using it, it is better to bring in a small sets of data in to try out different functionalities, grouping, sorting, running totals and many others functions to ensure that you have a fairly good understanding on how each function acts and reacts on different type of data.

A professional reporting software

Feb 27, 2016
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I used this software during my previous work experience. Among the different reporstica tool I used I believe that Crystal Reports is one of the best in terms of usability. The things I appreciate most of this software is the dynamic division of sections into groups and subgroups, the ability to easily modify the report output even from the view in the preview tab, and editable grid.

Cons: Incorporating some reports in web pages I had some problems like misalignment etc. The designer should be a bit 'improved in terms of appearance and functionality, also the graphs should be more attractive.

Recommendations to other buyers: There are various reporting solutions on the market, some even integrated (i.e. reporting on sqlserver), if you want to buy crystal report also evaluated depending on your needs and your budget, the entire solution business objects that also includes Excelsius for dashboards, universes for data warehousing, the management console etc ..

Still the Champ

Nov 23, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: There's a lot to like about Crystal Reports, I don't think anything else out there has the flexibility and versatility in terms of data display and formatting. Its strength is paper formatting, it's like desktop publishing software for databases.

Cons: There are some weaknesses, export to Excel has never been perfect (although it can get pretty close if you use vertical guides to identify where columns should go). It is so paper-oriented that if you need to make a large layout you have to find a matching paper size -- challenging if you don't have a large-format printer. And the expense of course, not for the Crystal software, but the enterprise server so that others may view and run the reports. Very spendy.

Recommendations to other buyers: Think about how important it is to have beautifully formatted reports vs. just dumping data into Excel for the user to manipulate and format themselves. So many users just want the latter, particularly folks in Finance who are usually pretty strong spreadsheet users. For those folks Crystal might not be the best query tool just to pull data out of the database. But if you want reports that are presentation ready, then CR is the best.

Crystal Reports - Lots of good but requires patience

Nov 20, 2015
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Crystal Reports allows for standardized reporting across our company. It leverages multiple data sources and allows us to provide consistent reporting to all of our external clients and internal stakeholders.

Cons: There are some small nagging issues with Crystal Reports that I wish they would enhance. The graphing leaves a lot to be desired and at times there are small formatting issues that can be dealt with but our an annoyance.

Recommendations to other buyers: Have patience. It can be a little rough when just starting out, but it is rewarding in the end.

Crystal Reports Helps Companies See Through To Their Business Info

Nov 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Learning Crystal Reports is only part of the educational process for learning Business Intelligence Reporting. You need to have the fundamental ability to become familiar with how a business operates, how it uses information. You need to be able to translate a company's requirements for managing and and acting on information to the technical organization and structure of its data systems. To be a successful report developer you need to be able to speak both languages. There are some great resources out there for Crystal Reports professionals, such my own Crystal Reports group on LinkedIn, where developers meet and share ideas as well as where employers and recruiters come to find them. There is also the Crystal Reports Users Group Crystal Users group, both hosted by Yahoo Groups, which have been serving and supporting Crystal Reports professionals for over a decade. Plus many web sites, online tutorials, video tutorials, skills training and more. Just don't forget that there are two sides to Business Intelligence Reporting - and Crystal Reports is only one of them. Crystal Reports is a highly featured and flexible business intelligence tool that has been around for over 2 decades. It is database independent, meaning you can develop reports against just about any database or structured file format, from Microsoft SQL and Oracle, to flat file to text file to spreadsheets to anything for which you can access via ODBC, DAO, XML, OLE DB, JDBC and many more protocols. Crystal Reports integrates seamlessly into SAP BusinessObjects Enterprise products as well as other SAP data management products. Reports can link tables internally within the design template, or developers can build their own external SQL Queries, views, stored procedures or universes and build their reports off those data sources. Crystal also allows developers to script their custom own SQL-based query in the Database Editor. And if your data source changes, Crystal provides tools for mapping your existing report over to the new similarly structured data source. Record selection formulas can help filter out unwanted data to improve the efficiency of report performance. Crystal Reports has a highly flexible report design editor that features multi-pass linear data processing, allowing analysis to be performed while reading records as while printing records. Data may be grouped or sorted based on raw data or on formulas that can analyze and manipulate record data for customized processing. Crystal Reports allows developers to create virtually any kind of data-based report, from tabular column listings to data-driven letters to charts, cross-tabs, free-form and (pre-printed) form-fitting solutions. Extensive summary functions, running totals, and a rich formula programming language (Crystal also supports Basic syntax) provide unlimited opportunity to manage and manipulate raw data for analysis and presentation to the customer, be it a management report, operations report or customer-facing report. With sub-reports, it is possible to link together tangentially Connected Data sources, expanding the opportunities of publishing relevant information onto a single page or report. Individually formattable multi-section detail, page and group headers and footer sections allow the developer to play with suppression, paging and other formatting options and formulas. Crystal Reports is a WSIWYG design tool, allowing you to see what you are doing as you do it. Whether you use the the grid or guidelines with the Design Tool, or the size and alignment tools with the Preview Tool, Crystal lets you create the report as you want to see it. You can integrate external images, files, or even BI products, such as Crystal Dashboards (Xelcius). Through the use of parameters, reports can be designed to include user input in the record selection, formatting and operation of the report. Reports can be generated for printing, export to Adobe Acrobat, to Microsoft Excel or many other formats. Crystal can also be easily linked into 3rd party applications through XML, Java, Visual Studio or other APIs. Crystal Reports can also be easily delivered through the Crystal Reports Server or the Business Objects Enterprise Server, providing a hosting platform for both scheduled automation and on-demand report generation.

Cons: For someone experienced in business intelligence, databases or programming, Crystal Reports is relatively intuitive, though it will take time and experience to learn how to fully leverage every feature. There are included tutorials that teach the basics, but real world situations often defy the simplicity of the provided solutions. There are plenty of third-party resources from Yahoo and LinkedIn groups to user support web sites and video, instructional and printed training materials. Crystal is not something that the home user can jump into. The license is relatively expensive and does not include a database server, database or other data source. Licensing for enterprise environments can get pricey quickly. While many employers hire report developers directly, there is a large community of professional report developers who work contracts, either independently or through contract employment agencies. In most cases, the employer provides the licensed Crystal Reports tool, but if a company has only infrequent report development needs, they may expect the consultant to provide their own copy of the software. SAP is really not set up for supporting the individual, however, preferring to engage the company in business-licensed products. Crystal Reports has incredible flexibility but their are limitations, mostly in formatting. Working with lines and boxes is not as flexible as, say, Microsoft Word. Charts and graphs have many features and options but they can be difficult to try and force your data to conform to the usage requirements. Graphics cannot be edited in-template, and some image formats are not supported (though you can easily convert an image to a supported format). The design tool can have issues with orphaned text at the bottom or the top of a page. While you can include comments in formulas, there is no ability to provide comments to the actual data, static, calculated value or other objects within the report design. Rules applied to the selection and manipulation of data can have unexpected results, leading to manual troubleshooting of report design and database queries. Like any piece of template design software, there are bound to be situations where you want to do something a certain way that is not supported by Crystal Reports, which can lead to frustration. But there are usually ways to think outside of the box to accomplish what you want. Crystal Reports is getting a little long in the tooth. While still one of the worlds' most popular reporting tools, It hasn't received a major update in many years, while Microsoft's SQL Server Reporting Services as well as open-source and other business intelligence competition products have grown in popularity, and it shows. The user interface and feature set hasn't significantly changed in quite a while. Of course, it was already pretty rich and complete, but it lacks the feel and finish of many current generation software products. There is also no version available for the Apple Mac, which means no support for iOS devices. Some feel that SAP doesn't see the Crystal product line as the best place for its R&D investments, pushing more data analytic based products such as Web Intelligence. I think there is room and demand for both and wish SAP would wow me with an upgrade that would transform Crystal Reports into a new generation of business intelligence reporting that sets the bar for everyone else.

Recommendations to other buyers: I have made my career off Crystal Reports. Business Intelligence is a niche area of Information Technology that combines technical knowledge and an understanding of how a company uses information. Crystal Reports is the most solid, flexible and reliable business intelligence tool I have worked with, allowing me to work on projects in a variety of markets and industries, from the financial to educational, to telecommunications to governmental. Understanding how to use Crystal Reports as part of a Business Intelligence career gives you the tools you need to better connect businesses to their data, deliver quality and productive solutions, and allow you the report developer to build the experience and skills to build a reputable career in the high demand world of Business Intelligence Reporting.