# CARET Legal Pricing 2026 | Capterra

> Learn more about CARET Legal pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/144573/CARET-Legal/pricing

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# Pricing for CARET Legal

[4.4 (158)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

Write a Review!

## [CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/) has **3** pricing plans

-   Yes, has free trial
-   No free version

**Credit Card Required:** No

### Enterprise

Custom Quote Available

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Enterprise plan includes:

-   Built-in Email
-   Document Management
-   Calendaring
-   Task Management
-   Contact Management

### Enterprise Plus

Custom Quote Available

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Enterprise Plus plan includes:

-   Automated Workflows
-   Custom Permissions
-   Department Based Accounting
-   Advanced Document Management
-   Native Document Editing and Storage

### Enterprise Insights

Custom Quote Available

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Enterprise Insights plan includes:

-   Unlimited Document Storage
-   CARET Analytics with configurable reports and dashboards
-   Flexible Reporting
-   Data Visualization

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## What do others say about [CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/) pricing?

Value For Money[4.3(158)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

Pros

Cons

[Read All 158 Reviews](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

Read Full Reviews Below

PHILLIP W.

Attorney

Law Practice, 1-10 employees

Used the software for: 2+ years

**

Overall Rating

1.0

**

Ease of Use

2.0

Customer Service

1.0

Features

1.0

Value for Money

1.0

Reviewer Source

Source: Capterra

February 20, 2026

"RUN, don't walk away from CARET!"

**Overall:** Would NOT recommend using CARET, especially the accounting program. The software is buggy and the company couldn't care less about improving the product.

**Pros:** It has a decent database and calendaring system. That is all I can recommend about CARET. There is nothing else positive to say.

**Cons:** Everything else is TERRIBLE! The billing (Accounting) program is almost worthless. It has so many bugs you have to work around that it makes running statements a nightmare every month. When you call tech support about a problem, you get a five step process to "force" the program to perform a task it claims it does automatically. Tech support tells you they don't correct problems until enough people complain. And for all of this, you get a 15% increase every year at renewal time.

Vendor Response

By CARET on February 27, 2026

Phillip, we’re sorry to hear that your experience with CARET fell short of your expectations. Our team is actively working with your firm to address these concerns and will continue to resolve them with your team directly.

Todd E.

Managing Partner

Law Practice, 1-10 employees

Used the software for: 1-2 years

**

Overall Rating

2.0

**

Ease of Use

2.0

Customer Service

1.0

Features

3.0

Value for Money

1.0

Reviewer Source

Source: Capterra

February 19, 2026

"CaretLegal is an overall unwise investment"

**Overall:** After years of mediocre product performance and consistently poor communication, our firm decided not to renew with CaretLegal (formerly Zola Suite/Abacus Law). Our experience during the off-boarding process only confirmed that we made the right choice. Due to a complex data migration, we requested a one-month extension. Our account representative explicitly confirmed in writing that this month would be granted free of charge. Despite this written guarantee, CaretLegal billed our credit card for that month plus an additional one. When I raised the issue, providing the email evidence of the 'free month' agreement, I was met with total silence. My account rep stopped responding, and despite opening a formal ticket and being told the matter was 'elevated to a supervisor,' I have received zero reimbursement and zero follow-up. It is disappointing that a company serving the legal industry demonstrates such a lack of transparency and disregard for written agreements. If you are looking for a reliable partner for your firm's data, look elsewhere.

**Pros:** Decent all-in-one solution for law practice management, though the email, even with Office 365, was slow and clunky.

**Cons:** Poor communication. Poor customer service. Poor management. Lots of employee turnover. Overall unreliable.

Vendor Response

By CARET on February 24, 2026

Todd, we’re sorry to hear that your experience with CARET fell short of your expectations. Our team is actively working with your firm to address these concerns and will continue to resolve them with your team directly.

[Read All 158 Reviews](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

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