# CARET Legal Pricing 2026 | Capterra

> Learn more about CARET Legal pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/144573/CARET-Legal/pricing

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# Pricing for CARET Legal

[4.4 (154)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

Write a Review!

## [CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/) has **3** pricing plans

-   Yes, has free trial
-   No free version

**Credit Card Required:** No

**Discount:** By Plan Frequency, Custom

### Enterprise

Custom Quote Available

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Enterprise plan includes:

-   Built-in Email
-   Document Management
-   Calendaring
-   Task Management
-   Contact Management

### Enterprise Plus

Custom Quote Available

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Enterprise Plus plan includes:

-   Automated Workflows
-   Custom Permissions
-   Department Based Accounting
-   Advanced Document Management
-   Native Document Editing and Storage

### Enterprise Insights

Custom Quote Available

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Enterprise Insights plan includes:

-   Unlimited Document Storage
-   CARET Analytics with configurable reports and dashboards
-   Flexible Reporting
-   Data Visualization

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## What do others say about [CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/) pricing?

Pricing RatingN/A

Value For Money[4.3(154)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

Pros

Cons

[Read All 154 Reviews](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

Read Full Reviews Below

Todd E.

Managing Partner

Law Practice, 1-10 employees

Used the software for: 1-2 years

**

Overall Rating

2.0

**

Ease of Use

2.0

Customer Service

1.0

Features

3.0

Value for Money

1.0

Reviewer Source

Source: Capterra

February 19, 2026

"CaretLegal is an overall unwise investment"

**Overall:** After years of mediocre product performance and consistently poor communication, our firm decided not to renew with CaretLegal (formerly Zola Suite/Abacus Law). Our experience during the off-boarding process only confirmed that we made the right choice. Due to a complex data migration, we requested a one-month extension. Our account representative explicitly confirmed in writing that this month would be granted free of charge. Despite this written guarantee, CaretLegal billed our credit card for that month plus an additional one. When I raised the issue, providing the email evidence of the 'free month' agreement, I was met with total silence. My account rep stopped responding, and despite opening a formal ticket and being told the matter was 'elevated to a supervisor,' I have received zero reimbursement and zero follow-up. It is disappointing that a company serving the legal industry demonstrates such a lack of transparency and disregard for written agreements. If you are looking for a reliable partner for your firm's data, look elsewhere.

**Pros:** Decent all-in-one solution for law practice management, though the email, even with Office 365, was slow and clunky.

**Cons:** Poor communication. Poor customer service. Poor management. Lots of employee turnover. Overall unreliable.

Vendor Response

By CARET on February 24, 2026

Todd, we’re sorry to hear that your experience with CARET fell short of your expectations. Our team is actively working with your firm to address these concerns and will continue to resolve them with your team directly.

Donna D.

Managing Partner

Law Practice, 1-10 employees

Used the software for: Less than 6 months

**

Overall Rating

5.0

**

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

90%

9/10

Reviewer Source

Source: Capterra

December 31, 2025

"Caret Legal was a very successful transition for our office."

**Overall:** Excellent. Much better than anticipated. The team was responsive and handled the anticipated glitches well,

**Pros:** I love the fact that it is cloud-based and accessible from any computer, smart phone or tablet. I like that we can use ONE system to manage our files including emails and time entries as well as billing.

**Cons:** I do not like that it does not have the auto correction features that will automatically correct to capitalize the first letter of the first word of a sentence. I do not like that it does not have the ability to expand text as in Amicus and that Caret does NOT sync People with Outlook contacts and does not have the ability to mark emails sent from Caret as Important (or Confidential etc).

**Alternatives Considered:** [Amicus Attorney](https://www.capterra.com/p/80199/Amicus-Attorney/)

**Reasons for Choosing CARET Legal:** Our plan had just been to put up with Amicus Attorney (what we have) rather than go through a switch, but we are so glad that we did (and our IT folks are REALLY happy). Support for Amicus had dwindled significantly.

**Switched From:** [Amicus Attorney](https://www.capterra.com/p/80199/Amicus-Attorney/)

**Reasons for Switching to CARET Legal:** We had looked into going to the "cloud" with Amicus in the past but they could not guarantee the migration of our system (18 years worth of data) and it would be costly. Then Caret Legal offered to migrate it for free and was great with the migration. We also got rid of our PC Law we used for billing but because they did not respond to our numerous requests to go month to month (rather than annual) and when they did, would NOT permit it at all, we had to move up our timetable. It ended up being LESS expensive overall and they did not charge at all for the migration. There were some glitches, but all were handled.

Vendor Response

By CARET on January 8, 2026

Donna, thank you so much for sharing your experience working with CARET Legal. We're thrilled to hear that our platform is helping your firm stay organized by keeping documents, emails, time entries, and billing all in one easily accessible place. We appreciate your feedback and are committed to implementing improvements that create a better experience for our customers. We have forwarded your suggestions to our product team and look forward to continuing to support your firm.

[Read All 154 Reviews](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

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