# Page 6 | CARET Legal Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is CARET Legal the right Law Practice Management solution for you? Explore 154 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144573/CARET-Legal/reviews --- CARET Legal 4.4 (154) [View alternatives](https://www.capterra.com/p/144573/CARET-Legal/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 6th, 2026 # Page 6 - Reviews of CARET Legal ## Showing most helpful reviews Showing 126-150 of 154 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Paralegal Law Practice Used the software for: Less than 6 months ### "Best attorney software!" March 8, 2019 5.0 Pros Very easy to use, everything is right at your fingertips! You can put in time for clients through their app so there’s no need to remember days later how long you worked on a clients file. It’s great! Cons Doesn’t sync calendars to google calendar. Review Source BB Bruce B. Attorney Law Practice Used the software for: Less than 6 months ### "It takes a little getting used to, and it may take some time to get it set just the way you want it." May 25, 2017 4.0 I can keep all of my records about my clients in one place and access them quickly. Pros I like being able to see my most important information in one place. Once I got the hang to it, navigating between different aspects of one case (or matter) as they call it was very good. Cons I don't like not seeing all of my matters lined up alphabetically, I don't think the billing side has enough options, and I think some of the functions are a little cumbersome. Review Source VR Verified Reviewer Associate Attorney Used the software for: Less than 6 months ### "ZolaSuite has greatly increased efficiency in my practice." November 21, 2017 5.0 Pros The timekeeping and invoicing features have definitely streamlined our billing process and trust account record keeping. Cons There have been a few quirks we have noticed, but customer support is always there to helpsort anything out! Review Source JLG Jerry L G. Attorney Law Practice Used the software for: Less than 6 months ### "Awesome experience. Very intuitive. Easy to use!" August 23, 2017 5.0 Keeping all my data organized - and useable! Pros Ease of use. Simply: It thinks like I think! The layout (format) makes perfect sense to me. I quickly felt comfortable with the data entry/app navigation process. Review Source SH Sarah H. Office Support Specialist Law Practice Used the software for: 6-12 months ### "Convenient online portal for legal document storage and security" December 1, 2017 3.0 Convenient access to stored legal information. Pros I enjoy this software's ability to store masses of information all in one small, directed location of which I can easily access and refer to at a later date. Cons Software pages can sometimes be difficult to navigate. There also is difficulty in understanding where certain tools are and what other tools are supposed to be used for. Review Source JA Jacob A. President Wine and Spirits Used the software for: Less than 6 months ### "Brief review" April 16, 2019 5.0 So far, I'm very impressed. Pros Functionality, ease of use, customer support, regularly updating to customer needs Cons Cost, its a bit more than the competition, but likely worth it Review Source LN Lisa N. Attorney Legal Services Used the software for: Less than 6 months ### "Zola Suite is perfect for time management." September 24, 2019 5.0 Pros It is extremely easy to use. I quickly taught myself how to enter my time and use Zola for project management. Cons Zola Suite is perfect. I do not have any complaints. Review Source JS Jill S. Attorney Law Practice Used the software for: Less than 6 months ### "Best I have used so far" April 24, 2017 5.0 I have been working in legal services for 20 years and have tried many practice management platforms. Zola Suite is by far the best I have tried. Super easy to use, straight forward pricing, lots of great functions that are actually useful. I would recommend to any practitioner. Pros Ease of use, flat pricing that includes trust accounting. Cons I cannot think of any - have not run into any problems. Review Source DM David M. Attorney Law Practice Used the software for: Less than 6 months ### "All the bells and whistles + Outlook integration + automatic time and billing" May 25, 2017 5.0 Pros Outlook integration. Automatic timers that bill directly to the Matter. Ease of use. Fast and friendly customer service. Cons I would like to see Zola Suite integrate with text functions. Switching from another case management system is challenging, because the data migration team at Zola does not upload documents. Review Source SS Sanaz S. Attorney Law Practice Used the software for: Less than 6 months ### "Such an easy program to use " January 24, 2018 5.0 Billing, mail, saving and templates. Pros Everything is integrated in an easy web based platform that is user friendly and intuitive. You can easily work, bill, handle emails and documents all in one place. Cons Wish I could duplicate the last billing entry when working on one file and entering multiple billing entries. Review Source TW Trisha W. Paralegal Intern Legal Services Used the software for: Less than 6 months ### "Being new to the office, this program has helped me grasp the processes quickly." March 2, 2018 5.0 Ease of learning new program and new job at the same time. Pros Having access to my email, calendar, accounting, and so on all in one program makes this program extremely beneficial. Cons When I couldn't access my email, I approached help desk twice. They sent messages on how to fix it to my email, that I couldn't access. Review Source LC Lee C. Attorney Law Practice Used the software for: Less than 6 months ### "This software product is first class" September 11, 2017 5.0 Pros Ease of use. Easy to train staff. Intuitive. This software works the way we work at our firm. The mobile app is super easy to use. Cons I would like to have categories for the task functionality. I use the GTD method and I would like to have categories in order to set up next action lists. Review Source RB Rajesh B. Senior Software Developer Used the software for: Less than 6 months ### "Legal practice management tool" May 31, 2018 5.0 Pros Powerful options for billing. Best used for your routine billing activity without hesitation. You can create your own custom report too with this tool Automatic tracking Cons I am highly satisfied customer with the service and recommend to use.So do not see any cons regarding this. Review Source PM Paul M. Partner Used the software for: ### "Awesome product" February 24, 2016 5.0 We've been using this product for some time and we have a really positive experience with both the product and service. It's simple to use, available on our phones wherever we go (cloud based) and with all the moving parts in our growing T & E practice its able to keep things organized, simple and flexible. Integration with email is awesome and our staff gets a sense that your team is continually improving and adding options which makes it even more exciting. Would definitely recommend your platform and team to other firms. Thanks and keep up the good work! Review Source BB Ben B. Paralegal Used the software for: ### "Comprehensive, easy to use, and well-supported" March 14, 2016 5.0 As a practice management solution, Zola offers us an attractively designed, comprehensive suite of tools integrated into one browser window (or mobile app), available on-the-go, from any location with access to the Internet. Getting started with Zola was easy and, unlike other products we've used, did not require the added expense of expert consultants to set up. And in an era when customer service can easily make or break an experience, Zola's best feature -- hands down -- is its team. Review Source MA Michael A. Student Legal Services Used the software for: Less than 6 months ### "Great Program" October 22, 2018 5.0 First Legal software I've used and Its super user friendly Pros Easy to Use user friendly..... quick learning curve Cons \-------- N/A no dislikes, everyone in the class likes Zola Suite Review Source ER Evelyn R. Paralegal Used the software for: Less than 6 months ### "User Friendly!" December 14, 2017 5.0 It is easy to access and never really gives us any trouble. Pros I love that the product is user friendly and the e-mail integration makes it easy to keep track of cases. Review Source PB Patrick B. Legal Administrator Law Practice Used the software for: Less than 6 months ### "Great for Small Firms" March 30, 2017 4.0 Zola has been a great fit for our small firm. It's easy to use and has great functionality. Zola fits all of our needs! Pros ease of use, interface Cons none Review Source SS Sarah S. Paralegal Law Practice Used the software for: Less than 6 months ### "Did not Like software" October 24, 2019 1.0 We did not like the way the program worked and so we moved to a different program. Pros I did not like this software and our clients had a hard time with the invoices and logging in, etc. Cons There was nothing that I liked about this software. We moved to another software portal after a few months working w/ this software. Review Source JH Josh H. Associate Attorney Legal Services Used the software for: I used a free trial ### "Looks Great" October 22, 2018 5.0 Pros I tested out the demo, I really like the native email client. Seems like a big improvement over outlook plug ins other services use. It appears to do just about everything and I wouldn't hesitate to recommend Zola to a friend or colleague looking to change case management software. Cons The reporting features aren't as robust as some other platforms. Not a big deal if you don't need a very specific report like we do. Review Source JS Joel S. Used the software for: ### "Everything in one place and I do mean evertyhing" February 1, 2016 5.0 We migrated from using 3 different systems to Zola last year. Its super convenient to be able to run practically everything including email, calendar, document management, matter tracking and accounting with a single login. Zola has deep functionality throughout all its features and interface is super clean and really beautiful. Review Source MK Michael K. Used the software for: ### "Features Galore, Super Easy to Use Interface" January 19, 2016 5.0 Zola is perfect for firms that are looking for an end to end solution. Its very easy to use and implement. Email integration makes it a game changer. Other features we really like are ability customize searches and reports, creating custom workflows and checklists and business card scanner on the mobile apps. Review Source JC John C. Attorney Used the software for: ### "Zola is the most intuitive and well contemplated attorney software on the market." January 25, 2016 5.0 Zola keeps my practice organized, efficient, and profitable. It has genuinely changed my firm for the better. Since I began using Zola I spend far less time compiling billable hours and searching for missing disbursements, and more time improving my firm. Review Source YP Yale P. Used the software for: ### "Amazing software for any practice! " February 25, 2016 5.0 Zola is an amazing product for any size firm. I manage a solo practice and use it for every aspect of my firm. The features are extremely user-friendly and the staff is there to help you every step of the way with any questions. Highly recommended! Review Source AS Adam S. Used the software for: ### "null" May 17, 2018 4.0 Review Source Similar Products Featured