# Page 4 | SAP SuccessFactors HCM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is SAP SuccessFactors HCM the right Human Resources solution for you? Explore 290 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews --- SAP SuccessFactors HCM 4 (290) [View alternatives](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of SAP SuccessFactors HCM ## Showing most helpful reviews Showing 76-100 of 290 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sulakshana (. Associate Manager- Talent Acquisition and HRBP Construction Used the software for: 1-2 years ### "Perfect HCM Suite for a large business" June 21, 2018 5.0 Pros 1\. User friendly 2. Self Explanatory 3. Easy to log into mobile app by just scanning bar code. 4. Vast and indepth 5. Highly customizable. 6. As an administrator, it is easy to work on. Cons As an administrator I find that it has taken time to integrate with SAP On premise software. As a New user tutorial should be there. If I am not used to the cloud technologies, and not very tech savvy, it becomes difficult to adopt. Some gamified tutorials would be the best. Review Source VR Verified Reviewer Global Mobility Partner Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Decent but outdated compare to others " November 14, 2018 3.0 Pros The software integrated with other SAP tools which provide more choices for HR professionals to have everything in one go. It is also customizable depending on your organisation process/requirements. Cons As it involves several different software it can be bit unstable at times specially during upgrades period Review Source Elcenir P. Asistente Administrativo III Used the software for: 6-12 months ### "A super program for the management of human resources, the truth is that it is very good" May 24, 2018 5.0 I learned to use the program and manage it a bit, with the help of technical personnel I knew its internal structure, but it is not my competence Pros the SAP program is very powerful, for the administrative area of a company, it has many modules to manage human capital, finances, processes, planning and many more, I liked the program a lot even though it was difficult for me to learn and adapt Cons It took me a long time to learn how to use the program since there were details with the servers in the company that uses it, but that is something internal, otherwise I can say that it is worth using SAP in companies even though their license is expensive Review Source RM Romeo M. Direttore Publishing Used the software for: 1-2 years ### "Una soluzione all' avanguardia" December 22, 2023 5.0 Molto soddisfatto dell'efficacia e versatilità di questo software in grado di adattarsi alle esigenze specifiche aziendali Pros L' insieme di strumenti avanzati che migliorano l'efficienza, la trasparenza e la strategia di sviluppo Cons L' implementazione iniziale richiede tempo e sforzi consistenti in particolare se non si ha dismestichezza con i sistemi SAp Review Source NKM Nana Kwame M. Teaching Assistant Education Management Used the software for: Less than 6 months ### "It is a HR management system with a lot of features" March 19, 2023 4.0 HR teams can communicate and exchange information more successfully with this software Pros Tools are available in the SAP SuccessFactors HXM Suite for managing succession planning, identifying, and developing high-potential employees. Cons We've had a couple of new HR recruits and those that are unfamiliar with SAP technology find the learning curve for SAP SuccessFactors HXM Suite to be challenging. Review Source PN Priyanka N. Sr. associate Information Technology and Services Used the software for: 2+ years ### "Excellent product" January 23, 2023 5.0 Excellent experience… ease to use it is very smooth Pros Accessibility and user friendliness.. UI is amazing Cons Nothing much that I have which I don’tLike Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Review Source IM Inayat M. Executive-HR Hospitality Used the software for: 1-2 years ### "Executive-HR" June 28, 2016 5.0 Plan, develop and implement strategy for HR management and development (including recruitment and selection policy/practices, discipline, grievance, counseling, pay and conditions, contracts, training and development, moral and motivation, culture and attitude development, performance appraisal and quality management issues) ? Ensuring compliance of SOPs and company policies. ? Responsible to introduce new HR initiatives viz. linking pay to performance, reward and recognition policy etc. ? Maintain awareness and knowledge of latest HR development theory and methods and provide suitable interpretation to Management. ? Contribute to the evaluation and development of HR strategy and performance in co-operation with the executive team. ? Ensure activities meet with and integrate with organizational requirement for quality management, health and safety, legal requirement, environmental policies and general duty of care. ? Develop and Maintain healthy relation with Govt. and Non Govt. Organizations for better and fast functioning of organization. ? Plan for employee's performance appraisal; develop tools for appraisal, job evaluation and development. ? Be a point of contact for all Line Manager/Candidate Queries. ? Maintaining the entire MIS of the employees engaged at resort Review Source OM Omar M. Talent Acq Specialist Government Administration Used the software for: 2+ years ### "SAP SF " March 5, 2020 3.0 My overall experience with SAP SuccessFactors has been neutral. Pros What I like most about this product is that it is a typical applicant tracking system. It gathers your candidates and as a recruiter, you can sort through the hay stack as a traditional recruiter. Cons What I least like about the software is that there is no Artificial Intelligence in our software that could make it easier for the recruiters to do their tasks, such as sourcing. Switched from [TalentNest](https://www.capterra.com/p/158730/TalentNest/) Company decision Review Source GP Gary P. Inventory Team Leader Consumer Goods Used the software for: 2+ years ### "Great Tool, if it's used!" January 9, 2023 4.0 Pros This tool allows you to track and manage several aspects of your team along with having a single point of contact for all your HR needs. What I like most about this software is being able to track and manage my employees training requirements for the quarter and for the year. I also like to use the JD tool to create an impactful posting for my next open positions. Cons One thing I found that I like least was that not all managers use this software so some data may be missing or invalid. Because this relies on input from several managers for an overall picture of the employee, if other team members in management do not use this tool, it can be difficult to have the whole picture. Review Source VR Verified Reviewer Learning and Development Specialist Hospital & Health Care Used the software for: 2+ years ### "Solid learning platform with all the features you need." January 9, 2018 5.0 Pros Self-explanatory, love the due dates/retraining, platform has many features. The product offers a great layout for the learner experience. Cons Since SAP took over, customer service is weak. Often they are not very responsive. Price is on the higher side. Review Source VR Verified Reviewer Recruitment Specialist Human Resources Used the software for: 2+ years ### "Good LMS for companies" May 24, 2019 4.0 Training history can be tracked from Learning which is great as I can view progress of employees. Pros It's very easy to use. Employees can reach a lot of training from this platform. Cons Completing training can sometimes be not easy as I need to click several times. Review Source VR Verified Reviewer SAP HCM Consultant Information Technology and Services Used the software for: 6-12 months ### "Better with highly configuration compare to other competitive products" May 20, 2021 5.0 Overall I am happy to use SAP SuccessFactors HCM Suit as it has all the configuration which is required for any business and also it need very minimum IT resources and also we can access it on mobile as well. Pros As I also used SAP ERP so when I switched to Success Factors HCM Suit I found this very easy to use and have all the feature which was lacking in SAP ERP. This is cloud based which make it more popular and also it has very highly configuration compare then SAP ERP. We can access it on mobile as well. Cons This software has very highly configuration but it is not customizable. Review Source VR Verified Reviewer Business Solution Consultant Chemicals Used the software for: 2+ years ### "Good platform for HR topics and training management" June 17, 2020 4.0 Good platform with all HR functions that an employee would need. Performance is a bit slow but considering all features available. It's worth implementing. Pros As an user, I can easily update my profile and publish it for the whole organization to view (when looking for new jobs internally). All functions from HR can be easily managed within this app: -Time management (notify vacations, check team calendar, etc) -Payslip, travel expenses reimbursement (can download payslip from previous months, can claim travel expenses and manage them easily) -All requests are managed and stored there in the platform (all requests to HR are stored in the platform). -Performance review and target agreements can be managed there for both managers and subordinates -All training you need from all kinds of business functions Cons It's not very easy to find all those functions without instructions (not very user-friendly and interactive) It is quite slow Review Source RN Rynardt N. SAP Consultant Information Technology and Services Used the software for: 2+ years ### "SAP SuccessFactors Review" July 22, 2019 5.0 Overall usability and end user experience makes this a great solution. Because it's a Cloud based solution it also allows end users to transact anytime and everywhere. Pros The ease of change management to move over from legacy solutions to a Cloud Based solution that SuccessFactors provides end users. Cons The lack of a robust payroll solution. Currently end users decides to rather keep their payroll solution in SAP ECC or other software. Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Review Source Andrei L. Profesor universitario asistente Used the software for: 6-12 months ### "Excellent application for the management of payroll of employees simplifying their processes" March 1, 2018 5.0 Recommended the use of Core for the personnel management offered by SAP for a greater experience and understanding of its scope Pros Very complete SAP package tool for managing personnel, adding valuable information and reducing associated costs. Even all the information can be hung in the cloud, being available at any time and place Cons In order to enjoy the advantages offered by the SAP Human Capita Management tool, it is necessary to have an internet speed for the transfer of files to the cloud and that happens a lot in our country. Review Source VR Verified Reviewer Site Reliability Architect Biotechnology Used the software for: 2+ years ### "A heavy-handed antiquated approach to career development" February 8, 2018 3.0 Pros Encourages quarterly check-ins through an automated reminder process so that managers must think about performance reviews more than once per year. Cons Clunky form submission process sometimes results in lost work. Language checks often flag false positive results, such as describing "the old user interface" being flagged as "age-ist". Their heart is in the right place, but it needs some tuning. Support for a more lightweight OKR-driven approach instead of filling out massive forms would be more in-line with modern performance review practices in place at orgs like Google. Review Source KG Kornelia G. HR Specialist Food Production Used the software for: 2+ years ### "Great modern tool for HR Administration" May 25, 2019 4.0 We implemented this software 2 years ago and I cannot imagine working with sap on premise any more. It"s fun! Pros The Software is very easy to use. You can customize it to your intern HR prozesses. It make HR administration so much more fun - its modern, uncomplicated and user friedly. Cons The design of the perfomance form could be better. Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing SAP SuccessFactors HCM Suits better for our processes in Germany Review Source AS Ajit S. Senior Executive Utilities Used the software for: 1-2 years ### "One of the best HRM software" March 11, 2022 5.0 Pros integration with existing SAP framework, Excellent predefined templates, Availability on multiple platforms, Customized reports Cons Difficult to remember t-codes, complex UI, slow processing speed Review Source sS smit S. Owner Accounting Used the software for: 1-2 years ### "Perfect HCM software" August 16, 2018 4.0 Overall good software with in depth details and management highly suitable for large enterprises. Pros Success factors is US based company which provides solution for Human Capital management, now this company is acquired by SAP AG. 1. Success factors provides human capital management solutions for large enterprises 2. It provides complete solutions starting from KRA/ KPI management, Learning and Development, Talent acquisition etc which cater most HR department requirement. 3. It has complete customization available which can be changed according to need of the organization. 4. In depth analysis of data/ details can be done from administrator account which gives complete overview. Cons 1\. Pricing for software is on higher side which mostly large enterprises can only afford. 2. User interface needs improvement, it is not much user friendly and hence proper awareness is to be imparted to users who are going to use it. 3. It lakes seamless integration with various SAP modules. 4. Sometime its complexity is such that excel based HCM seems like more suitable Review Source HM Holly M. Director, Talent Planning and Workforce Analytics Consumer Goods Used the software for: 2+ years ### "Some strong points" February 22, 2019 4.0 Pros During my time leading succession planning/talent planning for a Fortune 500 company, we implemented the TM suite by SuccessFactors. The strong points were the active facilitation usage that business leaders experienced in meetings... meaning that as they were talking through talent planning meetings, it was incredibly easy to follow along in the system and update records/notes, and establish succession plans. Cons The back end reporting was difficult, and not integrated well with other modules, as well as our SAP HR system. Review Source CH Celeste H. Psichology Human Resources Used the software for: 6-12 months ### "Friendly" May 26, 2022 5.0 Excellent software, easy to manage, in all purpose about HR files Pros Easy way to manage the software and have all the information very practical Cons needs actualization from version to version Review Source Vilma R. Community Manager Used the software for: 1-2 years ### "Easy to use" April 22, 2018 5.0 Pros Helps in the areas of planning, developing and implementation of HR strategy. Makes easy keeping track of the work. I like the integration with other SAP solutions. Cons Not too intuitive needs some training to really get the grasp of it. Other than that it serves its function really well. Review Source VR Verified Reviewer Digital innovation manager Human Resources Used the software for: 1-2 years ### "Supporto nella selezione " October 23, 2022 4.0 Pros Il software ha permesso alla mia azienda di velocizzare l’iter di selezione e ricerca grazie alla possibilità di collaborare sui profili dei talenti candidati. Le funzionalità garantiscono un ottimo dettaglio sulla scheda personale del candidato. Cons Nulla di particolare da segnalare, forse la grafica non è sempre accattivante Review Source BM Bill M. Physician Assistant Medical Practice Used the software for: 2+ years ### "Great in Theory, Needs Interface Work" December 17, 2021 4.0 My experience has improved over the length of use of SuccessFactors as it has become more familiar. Pros SuccessFactors makes it easy and convenient to enter monthly reviews. The free form fields allows for concise or lengthy feedback. Cons I feel like the interface needs improvement. It can be confusing at times to determine what step in the process of submission of reviews you are in. I have missed deadlines in the past for submission as it was not clear that I had sent my review. Review Source HG Honey G. Talent Acquisition Information Technology and Services Used the software for: 2+ years ### "End to end Human Resources solution " December 22, 2019 5.0 Pros Light weight, easy user interface, good reporting and insights , all modules - recruitment, onboarding, PMS, LMS are integrated and provide much more than ATS service. Cons Successfactors login creates problems sometimes because of downtime or IP related issues. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.