# Page 5 | SAP SuccessFactors HCM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is SAP SuccessFactors HCM the right Human Resources solution for you? Explore 290 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews --- SAP SuccessFactors HCM 4 (290) [View alternatives](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of SAP SuccessFactors HCM ## Showing most helpful reviews Showing 101-125 of 290 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Manager, Talent Acquisition Internet Used the software for: 6-12 months ### "A true legacy system - difficult to use and navigate" December 15, 2017 2.0 Gave me experience using a large, bulky legacy ATS. Pros Enterprise-level; worked well for ~100 Recruiters + ~100 HR representatives to use together. Was stable and consistent. Cons Poor UI/UX, difficult to use and to navigate. Features and flow doesn't make logical sense in many cases, and slow/difficult to use quickly. Very poor functionality to enable collaboration across roles/teams. Review Source AS Angel S. LMS Systems Analyst Mechanical or Industrial Engineering Used the software for: 2+ years ### "Tier 1 System?" December 15, 2017 3.0 Features seem very limited/overly complex in comparison with other platforms such as elogic and cornerstone. Pros Great for large companies with set curricula in place. Custom Reporting, Multiple Learning Types Supported. Ability to add references/global resources. Integrated with SAP GlobalScape (previously iContent). Cons Lack of forward facing custom reporting (SQL Knowledge required). Customer support is not included with licensing; third party support is sub par. Review Source VR Verified Reviewer Talent and Client Experience Specialist Entertainment Used the software for: 1-2 years ### "Depends on your Instance" November 29, 2017 3.0 Pros I like that this software can be integrated between modules and is extremely customizable with the support of system adminstrators and analysts. There are lots of options for building an Applicant Tracking System, Onboarding platform and Performance system. Cons Costly to work with SAP and get the best support - if paid for, there is a lot of great support resources! Integrations are not fully developed for being such a large firm. Modules have been created by different companies and acquired over time. Some functionality is not fully developed and sometimes the vendor loses focus. Review Source AF Amanda F. LMS Admin Utilities Used the software for: 1-2 years ### "Effective LMS with Additional Tools and Resources" August 18, 2020 5.0 Overall it is a useful tool that has helped us accomplish learning and development initiatives, performance-driven development, and much more. Pros It's nice to have not only your learning management system (LMS), but also your performance review and feedback system in one. We do not utilize all of it's features, but those we do are effective and is fairly easy to catch on to. Cons Some action items are harder to find than others and you have to search for them among the different tabs and functions under each. Some rating limitations within the system for performance if you want to customize your own rating system. Review Source SXL Shu Xian L. HRBP Internet Used the software for: 6-12 months ### "Great system for talent acquisition! " October 23, 2021 4.0 Pros I like how easy it is to use this software for recruiting and onboarding purposes. I also like how easy it is to do job posting whether it is for external candidates or internal candidates. I could also choose to keep the posting private or open to all applicants which is really great! It is also very convenient to track the employee movements using this software. Cons There is nothing that I dislike about this software. Review Source DT David T. Security Manager Security and Investigations Used the software for: 1-2 years ### "great software" January 14, 2022 5.0 Pros easy to use and mobile app compatiable. great all around Cons nothing to note, product works well on all fields Review Source VR Verified Reviewer Content Marketing Program Manager Hospital & Health Care Used the software for: 2+ years ### "Good employee review platform - but not for small orgs" December 4, 2018 4.0 Pros SuccessFactors provides a very robust platform to coordinate and collect employee reviews. Easy to compare performance year over year and quarter over quarter. Provides ample room for both personal and manager feedback. Cons This is a robust platform and not suited for every organization. We only use maybe 15% of the entire platform and it can be very overwhelming for employees. Currently looking at other options. Review Source VR Verified Reviewer Senior Analyst Automotive Used the software for: 2+ years ### "Not good - not bad" December 14, 2019 4.0 I used it for online trainings. Nice idea, not a nice way to do it. Pros Nice way for employees to get online trainings. But, that might be better. I like the idea, not fond of the way they build the software. Cons Too slow, not user friendly. As I stated, I like the idea but I hate the GUI, funcitons etc. I don't know if there are other tools like it, I recommend you to look for other tools too. Review Source OÇ Onur Ç. Product Manager Consumer Goods Used the software for: 2+ years ### "One software for all hr processes" June 7, 2019 5.0 Pros What I like the most is thay The software unites hr process like education and training and performance evaluation under one platform. You don't need to go and search from different web sites having different user interfaces. Cons The user interface of the software is very complicated. It is very difficult to find and to get registered to the relevant trainings and also to add defined perfomance targets Review Source VR Verified Reviewer Maintenance Planner Food Production Used the software for: 1-2 years ### "SAP SuccessFactors Review" July 9, 2020 4.0 Overall, Successfactors is adequate for its intended use. Aside from the user interface which needs improving I have no issues with it. Pros It seems like it has a lot of additional features. At my company we use it mainly for performance evaluations but we're beginning to add other features including the ability to request mentoring and coaching so it has the potential to be a really impactful piece of software. Cons I find the user interface of SuccessFactors quite confusing. The menus aren't always that easy to navigate. Review Source VR Verified Reviewer Software Consultant Information Technology and Services Used the software for: 1-2 years ### "Successfactos Review" July 11, 2020 4.0 Overall, I find successfactors satisfactory for its intended function however a more intuitive user interface would make the experience of using the software much better. Pros I like how successfactors has the ability to integrate multiple HR functions. I can update my personal details, access performance evaluation data and also request feedback and coaching all on the same application. Cons My only gripe is that the user interface is clunky with multiple menus that can be hard to navigate to get to the right screen. Review Source Tibisay C. Especialista de Gestion Humana Senior Used the software for: 6-12 months ### "the program is very advanced and very friendly" March 12, 2018 5.0 excellent benefits despite its cost, provides control and organization Pros the platform is very good. adapts to the needs of the company indicates immediate response when a report is requested Cons not all the sap system is translated into Spanish high cost of buying and implementing the program. Review Source TG Taline G. Sr. Learning Technology Analyst Supermarkets Used the software for: 2+ years ### "Solid Product" April 17, 2021 4.0 I generally had a very good experience with this product. Pros SuccessFactors is a great integrated product for recruiting and learning. Cons The system is a bit clunky and not such a streamlined user experience. Review Source JP Jiyoung P. Recruiter Research Used the software for: 6-12 months ### "Great to use but it needs a learning curve" December 9, 2022 4.0 Pros Very intuitive, easy to find my frequent tab Cons Need to authorize againNeed to research to find the right function Review Source DK David K. Sr. Analyst Food & Beverages Used the software for: 2+ years ### "HR Manager" February 15, 2018 4.0 Pros Cloud based product with quarterly releases for improvement. Easy backend configuration setup for admin users. Cons Unstable at times and based on how much data is configured, it can run very slow. Also the reporting and analytics tool is not as intuitive yo use. Review Source VR Verified Reviewer TEFL Instructor / Recruiter Human Resources Used the software for: 6-12 months ### "Better than the old-school SAP " November 7, 2018 4.0 I worked through testing phases with a thriving private business to help implement SAP SuccessFactors. Pros I have been working with SAP for years and this software is definitely a step up in their products! Cons The layout and overall design of the software could be much more appealing. Review Source VR Verified Reviewer Dy. Manager Telecommunications Used the software for: 6-12 months ### "SAP ERP integration and customisation make it a nice tool for HR activities" August 1, 2019 4.0 Pros Customisation as per organisational needs and integration with SAP ERP. Learning module and payroll in one place. Cons The attendance module needs a better interface. The rest of the UI is also not completely intuitive and easy for understanding. Review Source JA Jonathan A. Used the software for: 1-2 years ### "Excellent application for production companies" August 2, 2018 4.0 Pros It is a software that allows modular growth, adjusts and parameterizes the needs of each country, has absolute control of information security, integrates different areas of the company, and has in detail all operations Cons It is very expensive, the implementation takes a long time, it requires the change of many processes to adapt to the best practices, the front end is not so friendly when using it. it requires very robust equipment for its implementation. Review Source MM Matthew M. Senior HR Analyst Plastics Used the software for: 1-2 years ### "SuccessFactors Base model - Bulky Double Database, Poor Reporting" March 19, 2019 3.0 After working with ADP and SAP I find that SAP allows better organizational structure support and believe the system as a whole can be more valuable than ADP but operating with just the Employee Information portion of the system is not worth it. I recommend going all or nothing with this HRIS. Pros I appreciate the idea of a database for positions and a database for people. It is a great idea and I think they have a good design to build on. Cons The positions don't change when a person changes. This was a challenge. You can automatically transfer employees to new supervisors when you terminate a supervisor, but the positions for all those employees will still show the higher level position to be the terminated one rather than the new one causing double the work. It is a challenge, and I think their reporting and importing processes could be more efficient. Review Source AD Aleksandra D. Administrator Food Production Used the software for: 2+ years ### "I work in this software and I am very satisfied" October 6, 2019 4.0 Pros When you work in SAP you have many transaction which can satisfied your quorious for information. You can open several windows and do several thing simulatly in the sim time. Cons Maybe some jobs have to many steps and that is not user frendly for some on who do not use frequently this software. Review Source VR Verified Reviewer IT Business Analyst Utilities Used the software for: 2+ years ### "I can make a better review system on excel" January 3, 2020 1.0 No benefits that I've realized. It may be easier for a supervisor to read through, but I'm not sure. Pros I can record both goals and growth areas and have them be separate entities. Supervisor can comment on progress Cons Does not integrate with anything. It is just a standalone form that is basically like an excel sheet. Review Source AM Alexander M. Talent Acquisition Manager Food & Beverages Used the software for: 1-2 years ### "sucess factors " July 29, 2022 5.0 It's been great for me. Fairly easy to use. Pros I really like how it is easy to change payment information, addresses, etc. Cons We experience issues with integration with our ATS (Greenhouse) Review Source VR Verified Reviewer Multisite Manager Telecommunications Used the software for: 2+ years ### "Neutral neither liked or hated it" November 4, 2018 3.0 Pros What I liked was how everything flowed from my work’s desktop version into the app. What else I liked was being able to access without needing VPN or excessive background security. This is a good software for being able to complete training or general hr activities/requirements Cons What I didn’t like was it is clunky. It doesn’t always allow activities and trainings to happen on the app and requires the desktop login For smaller companies it can be a pricy way to get your hr done. It is also time consuming to get training and tasks done What I would suggest is a more simple layout. Review Source LA Laura A. LMS Associate Pharmaceuticals Used the software for: Less than 6 months ### "Complex LMS" April 19, 2023 3.0 It’s been six months but I’m still learning. Pros The reporting is very thorough, and the LMS allows personalisations until some point. Cons Very complex structure, incapability of managing elearning completion / from an Admin side, or seeing an elearning without assigining it to onesef first. Review Source sS sheetal S. BSA hr system Human Resources Used the software for: 2+ years ### "Nice cloud product for hcm" July 29, 2020 4.0 It’s best for employee central and perf management. Pros Good user interface.easy and simple to administer.very easy to upload and switch from other products.perfect for hr service. Cons Some modules like learning mgmt etc are not that mature also the recruiting module has a lot of issues. 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