# Page 8 | SAP SuccessFactors HCM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is SAP SuccessFactors HCM the right Human Resources solution for you? Explore 290 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews --- SAP SuccessFactors HCM 4 (290) [View alternatives](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of SAP SuccessFactors HCM ## Showing most helpful reviews Showing 176-200 of 290 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JF Jeremiah F. Senior Customer Care Engineer Computer Software Used the software for: 2+ years ### "SuccessFactors has Room for Improvement" April 12, 2019 4.0 Overall SuccessFactors is adequate in reviewing my job requirements, extra learning opportunities, or profile specific information. It's a bit difficult to navigate and once you've been to the place you need to go it's best to bookmark it as it may be cumbersome to get back to that spot. Pros SuccessFactors is easy to log into (uses AD Creds) and the front page is inviting with an overview of main pages I typically need to visit. Cons Navigating throughout the various places I need to go can get complicated and with all the redirects it can take a bit of time for a page to load. We have learning/courses integrated within SuccessFactors and often times progress is lost or SuccessFactors doesn't register when I close out of a window. Review Source IT Israel T. Supervisor the Radio Access Network in the Telefonica Telecommunications Used the software for: 2+ years ### "The best way to handle Human Resources information in your company is with SuccessFactor" December 29, 2018 5.0 It is a robust solution to manage everything related to Human Resources in your company Pros Has a friendly interface Allows integration with social networks Allows its users access from different devices Cons For new users it is not so easy to use It is a paid software, however there is a Demo version Requires hardware to be stored and managed Review Source Mayuli P. Supervisor RAS Used the software for: 2+ years ### " Complex application of great utility for the development and operation of the business process" July 10, 2018 3.0 Pros It is a standard application that is used worldwide. The application has many modules that allow solutions to handle the needs of the client. Cons It is a complex application and requires a lot of business understanding. Requires a license and it is very expensive to implement. Review Source HF Heshan F. HR EXECUTIVE Human Resources Used the software for: 2+ years ### "SAP" October 17, 2019 4.0 it saves time of payment through Manuel time consuming work Pros its easy to make payments to multiple vendors through SAP accounts where the payment can be Viewed d by the vendor if the payment was approved Cons its not user friendly and it takes more time to learn the payment process and the vendor creation is time consuming Review Source NP Nicole P. Project Coordinator Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Learning with SuccessFactors Helps a lot" February 28, 2018 4.0 Pros SuccessFactors helps our team with learning courses easily. It connects all the team members with various courses on the cloud. Easy to use and reporting helps with a lot of custom options. Great tool for learning management. Helps with managing courses and other related information for team members. Review Source VR Verified Reviewer Senior SAP SD Consultant Used the software for: 6-12 months ### "SAP Human Capital Management Review" July 3, 2018 4.0 Pros SAP HCM is a very powerful tool in terms of managing your workforce. It's best feature is the payroll run. Cons The initial pain of setting this up takes up a lot of time and resources. Also, the SAP license is quite pricy. Review Source VR Verified Reviewer Business Operations Analyst Telecommunications Used the software for: 1-2 years ### "Glad we use this platform" May 16, 2019 4.0 This allows us to have written goals that we are able to follow-up on and are included in our PA's. Pros It is a centralized place for goals, development plans, training videos, signing up for classes, and writing performance appraisals. It is easy to use and lets me do everything I'd need to. It also has suggested goals and sentences for PA's. Cons There are multiple ways to get to the different places so it can be a little confusing. Review Source MB Mishalee B. HR Manager Food & Beverages Used the software for: Less than 6 months ### "Great Partner" August 25, 2022 5.0 Pros This product is very customizable and easy to use. Cons I haven't found anything that I don't like about this software! Review Source Shane G. NPI Material Planner II Used the software for: 1-2 years ### "Decent HR tool to keep track of performance initiatives and objectives." July 26, 2018 4.0 Pros All-in-one tool that allows employees, managers, and HR to process all information, one stop shop. Measures metrics, weighted goals, etc. for annual and semi-annual goals. Setup to send any alerts or updates directly to email inbox. Cons Performance and objective goals can easily be mixed up. Once a goal is submitted, it cannot be deleted only edited (could be preset by my company). Review Source eG elena G. hr assessor Human Resources Used the software for: 6-12 months ### "Recensione Sap Success Factors" January 16, 2023 3.0 In generale è utilissimo per la gestione del personale, ha molte funzioni e dettagli che in altri softwere non trovi. Come facilità d'utilizzo si potrebbe lavorare per rendere l'esperienza utente più fluida. Pros L'ho utilizzato per la gestione dei talenti, in particolare gestione del processo di performance. Molto ben fatta la struttura in step che segue le diverse fasi del performance management. Cons Grafica poco moderna e tecnicamente macchinoso. E' poco immediato e ci vuole parecchio tempo per entrare in confidenza con lo strumento. Review Source GT George T. self employed Information Technology and Services Used the software for: 1-2 years ### "Successfactors" April 23, 2019 4.0 I have not had any issues and its a great tool for perofmrnace tracking. The look needs a change almost seems rushed and boring. Pros I like that you can cascade different objectives to different people and that its easy to use. I love how you can track performance and keep files on employees Cons I wish it was easier to use. I think the menus may need some work, perhaps across the top instead on a drop down. The look also needs to be updated. i find it very boring Review Source KP Kumar P. Software Engineer Information Services Used the software for: Less than 6 months ### "The goto tool for HR Management." August 17, 2022 4.0 It streamlines the HR management process completely, and helps in automating the entire hr management operations. Pros I liked the various types of integration that the product provides, integration with its own tool and various other different tools also. Cons Sometimes while uploading bulk user data, the system crashes frequently. Also the reporting part of the product is a bit lagging behind its other competitors. Review Source AL Adnan L. Project manager Computer Software Used the software for: 2+ years ### "User friendly LnD Portal" July 2, 2018 4.0 Overall effective and efficient product, however Search and Navigation should be considered for further improvisation for enhanced experiences. Pros One of the best Learning and Development product for up skilling and training of work force of any organization, simple, effective, efficient. Cons Some of the features like search and User Interface can be further improvised with better and easier browsing capabilities for better navigation across published content. Review Source BR Berny R. QA Manager Marketing and Advertising Used the software for: 6-12 months ### "Very user-friendly and powerful features" July 26, 2019 4.0 Pros I love the fact that I can keep a track of the full employee lifecycle and their learning and development in one system. Cons It has a price tag to it which can be a tough pill to swallow. Review Source AD Anthony D. Marketing and Advertising Used the software for: ### "Neat software package that lets you manage your company's people organ" October 29, 2014 5.0 Pros Success factors has a very unique feel to it that is easy and intuitive to navigate. There's not much you need to do in terms of learnings or trainings (at least in my case), as you can pick up most of what you have to do just by fiddling around within the UI. It's responsive, you can customize the layout to correspond with company logos/colors, and it integrates with excel imports/exports which is a feature I use often when im doing bulk changes. Cons I enjoy most features of the product, I haven't had a hard time doing anything, and the few times I had the support was able to help me. The one thing I'm not too keen on is the layout on some sections of the product. Some pages don't always make good use of the layout, this leaves some pages with excessive blank space, and some pages look a little cluttered. This is by no means bad to the point of unusability, just a little nitpicky in terms of UI design. Review Source AF Amanda F. Specialist Utilities Used the software for: 6-12 months ### "LMS Tool" April 3, 2020 4.0 Pros Robust system with a lot of features; use it mostly for learning management systems (LMS). I've used simpler, more user-friendly systems in the past, but once you get through the learning curve there's a lot of customizability to the product. Cons With all the available functions, it takes some time to learn the nuances of the system. Back-end is quite clunky and not very clean and user-friendly. Functions can be found in multiple areas causing you to have to check multiple locations. Review Source ML Mabel L. Consumer Electronics Used the software for: 2+ years ### "Your Review on SuccessFactors" November 1, 2016 4.0 It's a time consuming process to self-evaluate yourself but SuccessFactors gives you the tool to do it. Pros You can copy from the previous year and populate the current year form. Cons I'm not certain if it's a design of the product or the employer customized design that you could not rebut your manager's specific comment. Instead, you could write a statement at the end of the review, not where the manager's comment appeared. Review Source VR Verified Reviewer Product Manager Information Technology and Services Used the software for: 6-12 months ### "Easy to use and Good Performance" June 24, 2020 4.0 I had a good experience overall. I do not use it everyday so I can easily do away with UI/UX look and feel as it is fast and simple Pros We use this software for tracking leaves, performance only. Its easy to use. The profile page shows and extensive view or all possible details which is a good thing. All in one place. Leave application and tracking is also simple. Cons The UI can be made better. It does not look very good as compared to other softwares in this category. Review Source Erick P. Human Resources Consultant Government Administration Used the software for: 1-2 years ### "Robust System" August 26, 2019 5.0 We are ensuring compliance, learning, and training are administered appropriately. Pros The fact that it allows you to manage, track, and convert existing learning management data into the system. Cons The fact that the dashboard does not allow customization as much as you might expect for the price point. Review Source AO Anthony O. Talent Acquisition Recruiter Hospital & Health Care Used the software for: 1-2 years ### "Reviewing Success factors" May 10, 2024 4.0 Pros I liked it has many categories to choose and measure employees Cons There are other vendors that have more ease of use. Review Source WF William F. Head of L'D, Americas Management Consulting Used the software for: 2+ years ### "Review of SuccessFactor LMS and Performance Management" January 9, 2018 4.0 If you are looking for a stable LMS and performance management systems, SuccessFactors can do the job. However, if you are looking for a more agile and innovation solution, I suggest to go for other platforms. Pros I like the stability of the SuccessFactors LMS and Performance Management system, especially the LMS side where the automated course and curriculum assignment process is streamlined. Review Source HC Howard C. IT Help Desk Specialist Information Technology and Services Used the software for: 2+ years ### "On-boarding Software Review" October 16, 2019 5.0 Pros I like the GUI of this application as it makes it easy to navigate for end users. Cons I would like if the Resume would auto populate the fields so it would make applications less tedious. Review Source Yleana C. Analista de operaciones Business Supplies and Equipment Used the software for: I used a free trial ### "Analisys SAP" October 12, 2018 4.0 Pros An excellent support tool for businesses in the area of ​​human resources, for the implementation of strategic plans. Take advantage of adminsitracion and engineering resource. It allows to have the information in any place thanks to that it is lodged in the cloud Cons Something complicated for the configuration, you have to train personnel for that. It has some errors, but every time the system is being improved Review Source FK Franz K. Partner Manager Information Technology and Services Used the software for: 1-2 years ### "Nice surfaces" April 4, 2019 5.0 Pros Successfactors looks great and makes it easy to use the software. It can be effortlessly integrated into the SAP ecosystem, including the classic HCM on Prem system. Very solid product. Clear Buy recommendation. Cons There are few individualizations possible as with an HCM on Prem system. Review Source WL Winnie L. IT Director Used the software for: 2+ years ### "We had implemented SAP/SF LMS, Performance Management, Workforce Analytics, Onboarding and Recruiting" February 13, 2019 4.0 I would recommend the system. Pros Easy to use and high user adoption rate and we had no major implementation issues. We implemented Workforce Analytics in 6 months and was very pleased with the outcome. Cons You need customer preferred service to get immediate response for support issues. Also the customization can require some work. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.