--- title: "Page 5 | SAP SuccessFactors HCM Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 5 - Is SAP SuccessFactors HCM the right Human Resources solution for you? Explore 295 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/?page=5" page_type: "reviews" language: "en" publication_date: "2026-10-29" --- SAP SuccessFactors HCM 3.8 (295) [View alternatives](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 29th, 2026 # Page 5 - Reviews of SAP SuccessFactors HCM ## Showing most helpful reviews Showing 101-125 of 295 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Digital innovation manager Used the software for: 1-3 years ### "Supporto nella selezione " November 1, 2022 4.0 Pros Il software ha permesso alla mia azienda di velocizzare l’iter di selezione e ricerca grazie alla possibilità di collaborare sui profili dei talenti candidati. Le funzionalità garantiscono un ottimo dettaglio sulla scheda personale del candidato. Cons Nulla di particolare da segnalare, forse la grafica non è sempre accattivante Review Source R Reviewer Physician Assistant Used the software for: 3-5 years ### "Great in Theory, Needs Interface Work" December 20, 2021 4.0 My experience has improved over the length of use of SuccessFactors as it has become more familiar. Pros SuccessFactors makes it easy and convenient to enter monthly reviews. The free form fields allows for concise or lengthy feedback. Cons I feel like the interface needs improvement. It can be confusing at times to determine what step in the process of submission of reviews you are in. I have missed deadlines in the past for submission as it was not clear that I had sent my review. Review Source Honey G. Talent Acquisition Used the software for: 3-5 years ### "End to end Human Resources solution " January 8, 2020 5.0 Pros Light weight, easy user interface, good reporting and insights , all modules - recruitment, onboarding, PMS, LMS are integrated and provide much more than ATS service. Cons Successfactors login creates problems sometimes because of downtime or IP related issues. Review Source VR Verified Reviewer Manager, Talent Acquisition Used the software for: Less than 1 year ### "A true legacy system - difficult to use and navigate" December 18, 2017 2.0 Gave me experience using a large, bulky legacy ATS. Pros Enterprise-level; worked well for ~100 Recruiters + ~100 HR representatives to use together. Was stable and consistent. Cons Poor UI/UX, difficult to use and to navigate. Features and flow doesn't make logical sense in many cases, and slow/difficult to use quickly. Very poor functionality to enable collaboration across roles/teams. Review Source Ashkan K. Senior associate Used the software for: 3-5 years ### "Sap success fator" September 30, 2024 4.0 My overall experience with SAP SuccessFactors HXM Suite has been positive, particularly due to its comprehensive HR functionality and focus on employee experience. Pros What I like most about SAP SuccessFactors HXM Suite is its focus on employee experience, comprehensive HR capabilities covering the entire employee lifecycle, and strong analytics. Cons What I like least about SAP SuccessFactors HXM Suite is its complex setup and configuration process, which can be time-consuming. Review Source R Reviewer LMS Systems Analyst Used the software for: 3-5 years ### "Tier 1 System?" December 18, 2017 3.0 Features seem very limited/overly complex in comparison with other platforms such as elogic and cornerstone. Pros Great for large companies with set curricula in place. Custom Reporting, Multiple Learning Types Supported. Ability to add references/global resources. Integrated with SAP GlobalScape (previously iContent). Cons Lack of forward facing custom reporting (SQL Knowledge required). Customer support is not included with licensing; third party support is sub par. Review Source VR Verified Reviewer Talent and Client Experience Specialist Used the software for: 1-3 years ### "Depends on your Instance" November 30, 2017 3.0 Pros I like that this software can be integrated between modules and is extremely customizable with the support of system adminstrators and analysts. There are lots of options for building an Applicant Tracking System, Onboarding platform and Performance system. Cons Costly to work with SAP and get the best support - if paid for, there is a lot of great support resources! Integrations are not fully developed for being such a large firm. Modules have been created by different companies and acquired over time. Some functionality is not fully developed and sometimes the vendor loses focus. Review Source R Reviewer LMS Admin Used the software for: 1-3 years ### "Effective LMS with Additional Tools and Resources" August 20, 2020 5.0 Overall it is a useful tool that has helped us accomplish learning and development initiatives, performance-driven development, and much more. Pros It's nice to have not only your learning management system (LMS), but also your performance review and feedback system in one. We do not utilize all of it's features, but those we do are effective and is fairly easy to catch on to. Cons Some action items are harder to find than others and you have to search for them among the different tabs and functions under each. Some rating limitations within the system for performance if you want to customize your own rating system. Review Source Sienna L. HRBP Used the software for: Less than 1 year ### "Great system for talent acquisition! " October 26, 2021 4.0 Pros I like how easy it is to use this software for recruiting and onboarding purposes. I also like how easy it is to do job posting whether it is for external candidates or internal candidates. I could also choose to keep the posting private or open to all applicants which is really great! It is also very convenient to track the employee movements using this software. Cons There is nothing that I dislike about this software. Review Source R Reviewer Security Manager Used the software for: 1-3 years ### "great software" January 18, 2022 5.0 Pros easy to use and mobile app compatiable. great all around Cons nothing to note, product works well on all fields Review Source Verified Reviewer Content Marketing Program Manager Used the software for: 3-5 years ### "Good employee review platform - but not for small orgs" December 6, 2018 4.0 Pros SuccessFactors provides a very robust platform to coordinate and collect employee reviews. Easy to compare performance year over year and quarter over quarter. Provides ample room for both personal and manager feedback. Cons This is a robust platform and not suited for every organization. We only use maybe 15% of the entire platform and it can be very overwhelming for employees. Currently looking at other options. Review Source VR Verified Reviewer Senior Analyst Used the software for: 3-5 years ### "Not good - not bad" December 27, 2019 4.0 I used it for online trainings. Nice idea, not a nice way to do it. Pros Nice way for employees to get online trainings. But, that might be better. I like the idea, not fond of the way they build the software. Cons Too slow, not user friendly. As I stated, I like the idea but I hate the GUI, funcitons etc. I don't know if there are other tools like it, I recommend you to look for other tools too. Review Source R Reviewer Product Manager Used the software for: 3-5 years ### "One software for all hr processes" June 11, 2019 5.0 Pros What I like the most is thay The software unites hr process like education and training and performance evaluation under one platform. You don't need to go and search from different web sites having different user interfaces. Cons The user interface of the software is very complicated. It is very difficult to find and to get registered to the relevant trainings and also to add defined perfomance targets Review Source Verified Reviewer Maintenance Planner Used the software for: 1-3 years ### "SAP SuccessFactors Review" July 10, 2020 4.0 Overall, Successfactors is adequate for its intended use. Aside from the user interface which needs improving I have no issues with it. Pros It seems like it has a lot of additional features. At my company we use it mainly for performance evaluations but we're beginning to add other features including the ability to request mentoring and coaching so it has the potential to be a really impactful piece of software. Cons I find the user interface of SuccessFactors quite confusing. The menus aren't always that easy to navigate. Review Source Verified Reviewer Software Consultant Used the software for: 1-3 years ### "Successfactos Review" July 20, 2020 4.0 Overall, I find successfactors satisfactory for its intended function however a more intuitive user interface would make the experience of using the software much better. Pros I like how successfactors has the ability to integrate multiple HR functions. I can update my personal details, access performance evaluation data and also request feedback and coaching all on the same application. Cons My only gripe is that the user interface is clunky with multiple menus that can be hard to navigate to get to the right screen. Review Source R Reviewer Especialista de Gestion Humana Senior Used the software for: Less than 1 year ### "the program is very advanced and very friendly" March 13, 2018 5.0 excellent benefits despite its cost, provides control and organization Pros the platform is very good. adapts to the needs of the company indicates immediate response when a report is requested Cons not all the sap system is translated into Spanish high cost of buying and implementing the program. Review Source Taline G. Sr. Learning Technology Analyst Used the software for: 3-5 years ### "Solid Product" April 19, 2021 4.0 I generally had a very good experience with this product. Pros SuccessFactors is a great integrated product for recruiting and learning. Cons The system is a bit clunky and not such a streamlined user experience. Review Source R Reviewer Recruiter Used the software for: Less than 1 year ### "Great to use but it needs a learning curve" December 13, 2022 4.0 Pros Very intuitive, easy to find my frequent tab Cons Need to authorize againNeed to research to find the right function Review Source R Reviewer Sr. Analyst Used the software for: 3-5 years ### "HR Manager" October 6, 2025 4.0 Pros Cloud based product with quarterly releases for improvement. Easy backend configuration setup for admin users. Cons Unstable at times and based on how much data is configured, it can run very slow. Also the reporting and analytics tool is not as intuitive yo use. Review Source VR Verified Reviewer TEFL Instructor / Recruiter Used the software for: Less than 1 year ### "Better than the old-school SAP " November 16, 2018 4.0 I worked through testing phases with a thriving private business to help implement SAP SuccessFactors. Pros I have been working with SAP for years and this software is definitely a step up in their products! Cons The layout and overall design of the software could be much more appealing. Review Source Verified Reviewer Dy. Manager Used the software for: Less than 1 year ### "SAP ERP integration and customisation make it a nice tool for HR activities" August 5, 2019 4.0 Pros Customisation as per organisational needs and integration with SAP ERP. Learning module and payroll in one place. Cons The attendance module needs a better interface. The rest of the UI is also not completely intuitive and easy for understanding. Review Source Jonathan A. Used the software for: 1-3 years ### "Excellent application for production companies" August 7, 2018 4.0 Pros It is a software that allows modular growth, adjusts and parameterizes the needs of each country, has absolute control of information security, integrates different areas of the company, and has in detail all operations Cons It is very expensive, the implementation takes a long time, it requires the change of many processes to adapt to the best practices, the front end is not so friendly when using it. it requires very robust equipment for its implementation. Review Source R Reviewer Senior HR Analyst Used the software for: 1-3 years ### "SuccessFactors Base model - Bulky Double Database, Poor Reporting" April 1, 2019 3.0 After working with ADP and SAP I find that SAP allows better organizational structure support and believe the system as a whole can be more valuable than ADP but operating with just the Employee Information portion of the system is not worth it. I recommend going all or nothing with this HRIS. Pros I appreciate the idea of a database for positions and a database for people. It is a great idea and I think they have a good design to build on. Cons The positions don't change when a person changes. This was a challenge. You can automatically transfer employees to new supervisors when you terminate a supervisor, but the positions for all those employees will still show the higher level position to be the terminated one rather than the new one causing double the work. It is a challenge, and I think their reporting and importing processes could be more efficient. Review Source R Reviewer Administrator Used the software for: 3-5 years ### "I work in this software and I am very satisfied" October 7, 2019 4.0 Pros When you work in SAP you have many transaction which can satisfied your quorious for information. You can open several windows and do several thing simulatly in the sim time. Cons Maybe some jobs have to many steps and that is not user frendly for some on who do not use frequently this software. Review Source VR Verified Reviewer IT Business Analyst Used the software for: 3-5 years ### "I can make a better review system on excel" January 6, 2020 1.0 No benefits that I've realized. It may be easier for a supervisor to read through, but I'm not sure. Pros I can record both goals and growth areas and have them be separate entities. Supervisor can comment on progress Cons Does not integrate with anything. It is just a standalone form that is basically like an excel sheet. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.