# bflow Solutions Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about bflow Solutions Software - reviews, pricing plans, popular comparisons to other Medical Billing products and more.

Source: https://www.capterra.com/p/144579/bflow-Solutions

---

# 

 bflow Solutions Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

bflow Solutions

## What is bflow Solutions?

DME Billing Software with everything you need to run your DME, Sleep Lab or Homecare Business in one easy-to-use package. BFLOW comes standard with the tools you need to succeed. DME Billing Software... Simplified! BFLOW is intuitive, cutting edge, and reliable software for DME operations looking for simplification and affordability in a cloud-based software package.Intake patients, create claims, deliver with BFLOW Mobile, bill over 11,000 insurance plans in one simplified DME billing software.

## What is bflow Solutions used for?

[Medical Billing](https://www.capterra.com/medical-billing-software/)

Top alternative

Featured

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### bflow Solutions

4.1 (15)

VS.

[4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (15)

Ease Of Use

4.5 (447)

Value For Money

3.9 (9)

Value For Money

4.3 (264)

Customer Service

3.6 (15)

Customer Service

4.2 (315)

## bflow Solutions alternatives

[4.0 (1,083)](https://www.capterra.com/p/48210/ChiroTouch/reviews/)

Starting price

$159.00

Per User, Per Month

[4.3 (709)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Starting price

$49.00

Per User, Per Month

[3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting price

Contact vendor for pricing

[4.0 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/144579/bflow-Solutions/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Claims Management

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Claims Scrubbing

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Invoice History

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store and view prior invoices for each account/client

Practice Management

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Remittance Advice

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Document insurance payer providing an explanation of benefits (EOB).

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

bflow Solutions 33 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule

Track and report regulatory data to either internal management or external stakeholders

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of reports

Store, manage, and track all electronic documents in a centralized location

Process of automatically notifying clients when payments fail to ensure invoices are paid

Electronically collect payments for goods or services

Store, manage and track all forms in a centralized location

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Checking eligibility of patients for different insurance claims

Store and view prior invoices for each account/client

Ability to chat online in real time

Manage and support multiple locations

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Generate quotes or estimates for customers

Receive data and information in real time

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Timed notification for any upcoming task, deadline, appointment, or activity

Document insurance payer providing an explanation of benefits (EOB).

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Monitor sales and make necessary adjustment in order to increase demand and revenue

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

3.8 (9)

3.8

Based on 9 reviews

## Pricing

Value for money

3.9 (9)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

3.9 (9)

3.9

Based on 9 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Freshchat](https://www.capterra.com/p/158117/Freshchat/)[

CardConnect](https://www.capterra.com/p/141024/CardConnect/)[

Qbo](https://www.capterra.com/p/220110/qbo/)[

Sfax](https://www.capterra.com/p/110372/FaxAgent/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.6 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.6 (15)

3.6

Based on 15 reviews

## User reviews

Overall rating

4.1

Based on 15 reviews

Filter by rating

5(9)

4(2)

3(2)

2(1)

1(1)

Mentioned topic

Sorted by most recent

PS

Palani S.

President

Computer Software

### "I would stay away from this company where you will be stuck if you sign-up with this company"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 17, 2023

It was unfortunate that I signed up with BFLOW. I would certainly consider looking for other alternatives if you wanted to grow your DME with the proper solutions.

Pros

BFLOW is a very immature system design and supports the DME. The website and demo are more marketing than having the system have the capacity to support. As a SaaS provider, the system is not ready for the prime business unless you wanted to test it out. I would stay away from BFLOW.

Cons

There are too many issues with the software and you won't be getting any reasonable support. On top of it, once you sign the agreement, you are pretty much stuck with the immature system in the market. I used to for more than 2 years and it was very hard for me to get anything working and it impacted my business badly. I would never recommend or have never seen this software with too many issues or quality. For the price that you will be paying, you can find any other DME software for better solutions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CA

CASEY A.

MANAGER

Medical Devices

### "DECENT PRICE IS ABOUT ALL"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

February 8, 2020

Started off good with decent pricing, then service declined, system declined and pricing increased.

Pros

Did is the key word here. It had great customer service, now I can't even get an email returned. If I had a problem with a claim transmitting, all I needed to do was make a phone call or send an email and it would have been fixed the same day. Now, I still have difficulty getting claims to transmit months later. I have many claims that are past the filing date, so that's lost revenue! I would change my billing software to a more reliable service but I honestly can't afford one. I really do like the simplicity though!

Cons

Lost revenue. Lack of communication with the administrators. There is a place for claim errors but most of my "errors" are already paid, so its a massive waste of time going through all 130 + claims looking for real errors. I have more "system rejects" than what medicare can ever dream of. Bflow will deny a claim for no reason (most of the time). So I resubmit the claim with NO changes and it will go through. Another major waste of my time. Medicare will receive a claim without the CMN attached, so I get a denial from medicare. Then resend again and it goes through - waste of time. Its pointless trying to contact Bflow or send in a message to the "support center", they just don't reply or fix anything. I have a lot of E1390 claims that all need fixed before they go out because Bflows system won't create it correctly. All rerental claims need TLC before they will transmit because the Bflow system doesn't create rerental claims correctly. All claims created and submitted have to be followed up on monthly due to the fact that you never know when Bflow will just stop submitting them without warning for no reason, they just don't transmit! And Yes, I have mentioned this to the Bflow team for the last 3+ years.

Switched from

[MatrixCare Home Health & Hospice](https://www.capterra.com/p/81083/Brightree/)

Too big for our small company and way too expensive

Reasons for choosing bflow Solutions

Pricing and promises

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 20, 2020

Casey thank you for the review and we hope you can understand that continuing to bill claims that have been denied is fruitless. BFLOW stops billing a rental cycle when a claim is denied. Once a claim is corrected, billed and paid, the rentals resume. It is important to use the correct modifiers on claims as prescribed by local coverage determination (LCD) or by a commercial payer's rules. As far as support goes, we do provide real time chat support to aide you and your team in correcting your billing,if you run into issues in understanding denials and how to correct them. The great thing about BFLOW is that once a correction is made to a claim,the system will cascade those corrections on all future claims. We understand that correcting billing errors can be tedious and that is why seeking billing advise from our team via chat is recommended until you understand how to correctly bill on your own. Some examples of common denials can be avoided by checking benefits first.

CL

Christine L.

Manager

Medical Devices

### "Bflow review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

March 22, 2019

Pros

You can do billing and have patients data in one software. You can add notes, dos date and weight and height. It has really cool features to run reports.

Cons

Costumer service is really bad. Too many changes to the software without a notice

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

CEO

Medical Devices

### "Easy to set up and use"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 20, 2019

We needed to have an easy to use system for billing purposes. Bflow gave us that solution at a great price.

Pros

I love how simple Bflow is to set up. We were able to work with the system a few days after setting up our account.

Cons

I wish that there was a more robust FAQ section.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JO

Jessica O.

Referral Coordinator

Mental Health Care

### "BFlow Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

March 15, 2019

i appriciate BFlow for allowing me to store patient data and access it constantly.

Pros

The most used quality I like is filtering out claims by catagory EX: HCPC, DOB ETC.

Cons

The claims get stuck in transmitted and never sent to payer

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Owner

Medical Devices

### "Switching Sofware."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 8, 2019

Our main issue we have solved with BFlow is reporting. Since we switched, we can now forecast and have excellent visibility into our operations.

Pros

Our cashflow downtime was 15 days. Incredible. We took our time to build out the software before we pulled the trigger on their advice. Thanks guys

Cons

We would like more features. However BFlow is building out our requests as we go. You could not ask for more than that!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RB

Robert B.

Owner

### "bflow Solutions Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

February 24, 2018

The software is good but in our case it was unable to perform 2 major applications. We are very upset with Mr. Ted Jones for unreasonably terminating our access over a billing discrepancy and our unwillingness to sign a credit card authorization form. I proved to the owner today at 1:00 PM EST by providing a Chase bank paid statement that B flow did receive a cheque on 2-12 leaving a balance for a February 2018 late charge. But he shut down our access to process claims, post payments, generate delivery tickets, etc. We lost thousands of dollars in revenue billing today due to the repercussion from the owner B flow solutions. I am 65 years of age and am one of the highest regarded companies in the NYC metro area. We never dealt with such a mean-spirited and vengeful person.

Cons

Bflow began as a very promising company which we have been totally embedded into. Today at 12:00 PM 02-23-2018 for the 2nd time the owner ordered our system turned off due a late February payment & refusal to allow him to use a credit card. Have we been late on occasions "Yes" Have we paid every cent & every late fee charge to date, Yes. Today at 1:00 PM I provider proof of February's payment to the owner thru an online Chase Check which he received in full February 12th leaving a balance due to February's late fee charge. I made every effort to pay the balance and March in advance by a direct Bank deposit but he is teaching us a costly lesson and is demanding a credit card. I have been very difficult with the owner on the expectations of what we were told his software will do. Bfow is unable to correct system errors ie: unable to successfully bill NYS Medicaid with DVS authorization #'s thru Instamed. Bflow cannot successfully cross over to NYS Medicaid as a secondary which is 95% of what we do. This has been an ongoing problem and has cost R&B Healthcare additional work and lost revenue due to untimely filings. The owner today sent R&B a email of termination March 25th after I requested the same. My reccomendation is not work with Bflow. Since 2016 Bflow was unable to solve why all transmissions with authorization #'s failed to transmit to NY Medicaid. Bflow is unable to solve errors in secondary crossovers. Customer service is well below par and in our case Bflow stopped listening about costly errors.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 20, 2018

Mr. Horowitz, Thank you for being a customer. We have tried to be your partner but cursing and screaming at our training staff, refusing to pay your invoices will not be tolerated. We have done everything to accommodate you, however paying us has not been a priority. As for NY medicaid, they have made many changes and we have added updates at no cost to you for the customization to allow you to bill NY medicaid, however you refuse to use the updates. We exercised our rights under contract to terminate the agreement due to your lack of payment, professionalism and pestilent attitude. Good luck with your new software company and future endeavors.

DW

Derege W.

### "BFlow, a user friendly system."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

February 26, 2017

As a platinum subscriber, BFlow has a lot of features I was able to use and understand easily. I have been using BFlow for a year and each time it is adding new feature still easier to use. I can say that, currently, BFlow is in a higher level comparing to other systems that I used. It is, also, affordable and reasonable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 27, 2017

Thank you DW Medical!!!

PB

Phill B.

General Manager

Hospital & Health Care

### "Does it for me!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 10, 2016

I like bflow because it saves me time. I don't have to make my own rentals each month, it posts my payments all the way and confirms them for me and many other cool features!

Pros

Customer service team is the best! Ted, Pam, Vishal and Marcos are extremely helpful. They are responding to my request at 3AM! its been a very rewarding experience so far!

Cons

There's not much. I think the service is great and the software keeps getting better and better. I would like a better user manual, but things keep being added or enhanced so I think its hard to keep it current. They do have an update online for the changes so i just go there or call them up if I need a question answered.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 10, 2016

Thank you for the great review! We appreciate your business!

MJ

Monica J.

### "Amazing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

June 2, 2016

I am glad I followed my gut and decided to use bflow solutions. I looked at fastrack, bonafide, brightree and cortex during my evaluation and none really struck me as having a good workflow, which is what I really needed. I found bflow and I knew this was it for me. It has workflow, is so easy to use and is very affordable. Cons: I got the gold package and it doesn't include live support only Platinum does. Trying to get answers via email or the helpdesk is not a good idea if you need fast answers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/144579/bflow-Solutions/reviews/)

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