# Page 4 | TenFold Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is TenFold the right Application Development solution for you? Explore 143 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144586/Tenfold/reviews --- TenFold 4.7 (143) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of TenFold ## Showing most helpful reviews Showing 76-100 of 143 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MJ Markel J. Sales Manager Used the software for: 1-2 years ### "I love Tenfold it allows me to keep track of my interactions with my Dealers and keep good notes on " August 29, 2017 5.0 Pros It keeps great notes it applies directly to my dealer accounts and keeps me well aware of you I speak with and when. Cons At times it does not connect to calls, and it would be great if it could track Skype calls. I also would like to be able to search in tenfold. Review Source JB Jamie B. Copywriter Building Materials Used the software for: 6-12 months ### "Tenfold helps customer-facing departments work smarter, not harder." March 12, 2019 5.0 We're helping all of our sales department work together to help customers. If one salesperson takes the initial call and writes helpful notes in the Tenfold section; then whoever answers the customer's second call is halfway there already. Pros The ability to add notes about the call within the program changed a lot of how our office works towards leads. Cons The pop-ups can actually be a little bit finicky and hard to move around while on the phone with someone. Review Source JO Josh O. Salesforce Admin Farming Used the software for: 1-2 years ### "Provides huge value" June 5, 2018 5.0 Pros Excellent pre-built reporting/dashboards, seamless integration and great ongoing support from Tenfold. Sales reps love how easy it is to leave call notes, and they utilize the click-to-dial. Would recommend to anyone. Cons No real cons - It's incredibly easy to leave call notes and identify who is on the line. The dashboard and analytics are great for management to keep track of the day to day and it helps drive a competitive sales team. Review Source KC Kevin C. Account Manager Consumer Goods Used the software for: 2+ years ### "Streamlines Communication" September 6, 2018 3.0 Pros The feature runs rather smoothly when working. Cons Consistently breaks down. Customer support has been helpful. Review Source Kevin C. Business Account Development Internet Used the software for: 6-12 months ### "null" August 31, 2017 5.0 Review Source Taylor S. Senior Account Executive, HIM Hospital & Health Care Used the software for: 6-12 months ### "null" September 6, 2017 5.0 Review Source JC Jamie C. Inside Sales Marketing and Advertising Used the software for: 6-12 months ### "Tenfold was exactly what my team was looking for. We really stress goal setting and accountability. " September 1, 2017 5.0 Improved accountability and goal benchmarks. Pros Tracking incoming and outgoing calls, length of calls, quality connections, CRM integration. Tenfold allowed us to stick to our standards of accountability and goal setting with their features. Cons To be completely honest there wasn't anything I was displeased with. I guess the only con would be ease of creating our own custom commands for our CRM. Review Source JD Jeff D. B2B Sales Used the software for: 1-2 years ### "Works well! Saves time!" December 21, 2017 5.0 Pros Saves time and keeps everything well organized. Happy with product. Wouldn't want to be in sales without it. Cons Sometimes a phone number dialed will correspond to multiple contacts with same name (i.e. a John Smith with two email addresses in system). At these times, it can be difficult to determine which to connect call to. Same goes with if there are two accounts with same business name in system. Review Source LS Luis S. Account Executive Computer Software Used the software for: 1-2 years ### "Great product that eases the flow of making calls, logging activity. Saves TIME" August 30, 2017 5.0 Saved time, helped with the tedious admin work. Pros This product saves me a lot of time. It takes the heavy lifting of the admin work related to logging activity and notes, this way I can focus on the flow of the day by day outbound calls. Cons I really like the system, they should start to integrate more sales enablement tools, this way they can be the partner of choice for the entire sales process and tools. Review Source TM Tanner M. Onboarding Account Manager Retail Used the software for: 1-2 years ### "Great Product!" May 14, 2019 5.0 It has been great and no major complaints. Pros I like the ease of use for logging my calls in Tenfold to keep track of my conversations I have with my accounts. Cons Sometimes it doesn't show every call but not very often. Review Source JP Joe P. Divisional Manager Marketing and Advertising Used the software for: 1-2 years ### "Seamless, lightweight, has come a long way" July 20, 2018 5.0 Pros Plays quite nice with Sugar, has only become more stable, and the additional tracking it enables has allowed me to catch mistakes and miscues in new staff faster, and in new ways. Truly introduced some irreplaceable KPIs for us. Cons Very rarely some pages turn off the click to dial function, its very rare and you usually only have to refresh. "quality connect" counts occasionally feel arbitrary. Review Source MS Mandi S. Sales Manager Apparel & Fashion Used the software for: 6-12 months ### "Tenfold is super easy to use! Makes watching productivity so convenient." September 1, 2017 5.0 Capturing daily call numbers, time spent with our customers talking on the phones, syncing with Salesforce, makes generating call competitions for staff easy! Pros You can group members of the sales team so they are under your "Team". This makes it easy to view call numbers side by side. I also love the feature of syncing to Salesforce so it automatically posts on customer accounts. Cons Sometimes it crashes every now and then. When this happens, members of my sales team have to manually log their calls and note them, which makes it a little more time consuming than it normally is. Review Source angela M. enrollment coordinator Used the software for: Less than 6 months ### "so easy to use" August 30, 2017 5.0 Pros I love the ease of use this product gives me to my day to day use. I can easily go thorugh many more calls and that means more money in my pocket.. I also really enjoy the follow up feature. Cons every now and then i have to restart my computer in order for click to dial to work.. it doesnt happen often though Review Source SC Simon C. d Human Resources Used the software for: 6-12 months ### "So full of bugs it is barely usable" March 25, 2019 2.0 typical software company, make the sale and then disappear. getting the thing working becomes our problem. Little or no support. Pros The reporting and visibility of activity. Cons barely supported in Australia, buggy integration with Bullhorn. Works one day, doesn't the next. fussy with phone number format. our team dial as much manually as they do use it as it is unreliable Review Source MD Mike D. ADR Used the software for: 1-2 years ### "I use Tenfold all day because of the ease of use and value it adds to all my calls. " April 13, 2018 5.0 Pros I love how I can take notes while I call someone and it pushes all that to SFDC for me with the time I was on the phone. Their customer support is top notch as well. Cons Once in a while you call someone and your previous call from a couple minues ago pops up (then quickly refreshes). Not a deal breaker but sometimes you think you dialed the wrong number for half a second. Review Source VR Verified Reviewer Founder/CEO Used the software for: Less than 6 months ### "Tenfold overall has an asset to our company. Very pleased with it. " May 14, 2018 5.0 Pros Simple. Very easy to use. It's a great supplement to Sugar (another program we use daily). Makes logging call notes simple. Cons Sometimes the program takes a little too long to make the call, or it has a hard time registering and linking to the existing contact. Review Source EW Edward W. Tech/Installation Used the software for: 1-2 years ### "Easy Integration with Salesforce" December 19, 2017 5.0 Easy to utilize and manage. Pros Easy functionality for my employees is the most important feature. Having the ability to easily manage and input their phone call notes into Tenfold in which automatically transfers to Salesforcee for tracking is effortless. The customer support has been proven to be second to none and take care of our needs asap. Review Source Kaitlyn L. Business Account Manager Used the software for: Less than 6 months ### "Easy and Effective" November 16, 2017 5.0 Makes my job easier by Tenfold! Pros I like how easy it is to use, there is so much to work with and even more that you don't realize it does for you. Cons We rely on it so much that if we experience technical difficulties, it nearly wipes out our entire day's capabilities. Review Source SR Scott R. Project Manager Management Consulting Used the software for: 1-2 years ### "Great Feature for any Company that wants to track Customer Service Calls!" May 4, 2018 4.0 Overall, this was a great addition to our company. Pros The popup is a wonderful feature! The integration with Salesforce, and Customer Service are flawless as well. Great response times. Cons The ability to have dispositions, or preset notes, would be a major plus. Often times clients call in for the same thing, so this would save a lot of time. Review Source VR Verified Reviewer Vice President, Sales and Marketing Operations Sports Used the software for: 1-2 years ### "tenfold" February 1, 2019 4.0 Pros I liked the built-in analytics for calls Cons Did not like how it was priced per users Review Source AS Ashlee S. Call receiver Consumer Services Used the software for: 6-12 months ### "why I enjoy tenfold" August 28, 2017 5.0 Pros I like that it is easy to track my goals, and reach my goals daily, as well as log my call information correctly. Make my day easier, as well as working actually fun! Cons I do not like how tenfold shows up on every page when I am also making calls and doing other things. Review Source JS John S. Advisory Cloud Coordinator Lead Used the software for: 1-2 years ### "Easy to use, easy to navigate, and provides data easily" April 27, 2018 5.0 Easy accessible data Pros Seeing all the data types provided is interesting to see and great to use Additionally, I love all the little accolades that rewards employees for doing a certain task. Cons Nothing really, but there seems to be a delay in syncing data with other vendor applications i.e. SalesForce Review Source AM Andre M. Senior Sales Account Manager Used the software for: 1-2 years ### "I love the functionality Tenfold has with scheduling and follow up tasks" December 29, 2017 5.0 Pros I love the ability to generate self tasks in our CRM right from the Tenfold pop out panel! Generating self tasks from the pop out panel allows me to keep on top of customers' needs. Cons If it was one thing, it would be the inability to disconnect from a call after using click to dial in our CRM. Review Source BH Brentney H. Director, Strategic Accounts Used the software for: 1-2 years ### "I have used Tenfold for several months at my job. " September 19, 2017 5.0 Pros This software has a very detailed breakdown of my calls for the day. The colorful pie charts encourage competition between sales reps. It is easy to read. Cons Some days the number of calls will be very far off. But for the most part it is very simple to use so I don't have many cons. Review Source TS Tracey S. Advertising Sales Executive Internet Used the software for: 1-2 years ### "Tenfold is great...when it's functioning" October 16, 2017 4.0 This products saves time when Click-to-dial and auto calendar feature are engaged. Pros Ease of Use Pop-up window Time saver Works great with Saleforce Click to dial Live Chat Customer Care Cons Disconnects frequently Matching errors Click to dial errors Loading errors Linking errors Duplicates Review Source Similar Products Featured