# Page 5 | TenFold Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is TenFold the right Application Development solution for you? Explore 143 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144586/Tenfold/reviews --- TenFold 4.7 (143) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of TenFold ## Showing most helpful reviews Showing 101-125 of 143 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MO Meghan O. Account Manager - Medical Device Sales Medical Devices Used the software for: 6-12 months ### "I use Tenfold everyday at work to track my inbound and outbound calls. It works well!" September 19, 2017 4.0 Pros I like how it tracks the exact time and connectivity rate of my calls. I am able to track how well I connected with my customers. Cons Sometimes it screws up and double counts inbound calls which can be confusing and a little misleading. Review Source SS Shane S. Account Executive Used the software for: 6-12 months ### "Our entire company uses Tenfold and it does pretty well considering our call volume. " April 16, 2018 5.0 Pros I really like how well Tenfold works with our CRM (Sugar) and allows our company to quantify productivity. Cons Tenfold will rarely go through some glitches and either not record call notes or transfer notes to our CRM. This is rare. Review Source RC Rob C. Account Manager Used the software for: 1-2 years ### "Generally very easy to use and very functional for what we need to do" April 24, 2018 5.0 Pros I like how it integrates with Salesforce very easily. I love the shortcut codes that help me plan for my future appointments Cons It does go down a lot, and I don't know if that is our servers or not. When Tenfold is down it really makes my job harder Ten Fold! Review Source SM Sean M. Vice President Used the software for: 1-2 years ### "Tenfold has helped us streamline our operations and more easily track our metrics." August 28, 2017 5.0 Pros It helps our account managers and sales reps navigate through our day-to-day operations seamlessly. Because of this, we can track our progress easier, have saved countless hours on the operational front and increased our revenue streams by over 10% Review Source AM Aubrey M. Senior Account Manager Used the software for: 1-2 years ### "Tenfold is very user friendly and quick to access--any system issues are usually resolved very promp" May 2, 2018 4.0 Pros You can view history for the previous date and notes sync clearly to our Salesforce for daily review. Cons When it does stop functioning properly, it's difficult to retroactively update. You often lose that bit of work that affects daily metrics. Review Source Michael V. Account Executive Used the software for: Less than 6 months ### "Excellent Program" December 6, 2017 5.0 Quick & easy use Pros Easy of use & linking to client page. Have used many CRM/ Phone programs in the past. This is at the top of the list Review Source CM Chase M. CEO Primary/Secondary Education Used the software for: 1-2 years ### "Makes business easy" June 5, 2018 5.0 Pros Makes the ease of taking notes per call a breeze. You don't need to jump around different programs. Cons They need to create the extension for safari and it would be a kick out the ball park. No other cons. Review Source SM Sasha M. Regional sales manager Used the software for: 6-12 months ### "Wonderful integration with our CM" April 14, 2018 5.0 Pros Ease of adding notes and tracking calls. I can connect to CM and see my opportunities and add to it. Past notes pop up from caller so when I speak with that person I know what we spoke about last. Very helpful! Cons Does not link 100% of time. So sometimes it does not show customer that is in our system or it shuts off without being logged out Review Source CY Clarence Y. Sales Development Rep Real Estate Used the software for: 6-12 months ### "Great solution to streamline calling process" July 26, 2018 4.0 Highly recommended as an add-on to your CRM! Pros In-browser widget to log calls into CRM, complete with call dispositions, appointment setting, etc. Click to dial is a great feature too! Great metrics tracking Cons Sometimes the click to dial function requires a couple of clicks, or a browser restart. Other than that, the functions provided are great! Review Source DJ David J. Business Account Manager Used the software for: 6-12 months ### "very use to use, really helps keep my book of business organized" January 5, 2018 5.0 Pros Tenfold interacts very well with our other business software, it allows me to manage, note, and track all of my business calls. Review Source CH Candice H. Clinical Trainer Medical Practice Used the software for: 6-12 months ### "Overall great experience!!! " June 28, 2018 5.0 Pros Easy to use, logging calls and runs reports quickly, loves the dashboards functionality; great ongoing support from Tenfold. Overall great experience!!! Cons Overall great experience!!! Easy to use, logging calls and runs reports quickly, loves the dashboards functionality; great ongoing support from Tenfold. Review Source JJ Jessica J. Account Manager Used the software for: 6-12 months ### "Easy and Efficient " May 17, 2018 4.0 Pros I like how it integrates with Salesforce so easily. Helps my account stay organized by being able to input notes and track calls. Cons Technical issues is what I like least about the app. Sometimes calls wont log. But tenfold is always great at responding and improving the app. Review Source DM Dan M. Territory Sales Representative Apparel & Fashion Used the software for: Less than 6 months ### "Absolutely Essential to my Daily Tasks" August 31, 2017 4.0 Pros I like the reliability and efficiently of all of my customer interactions being recorded. Tenfold allows me to increase my customer contacts and reliability of my interaction notes. Ultimately helps increase my sales. Cons Occasionally Tenfold will have trouble identifying the accurate contact within our Saleforce database when their are multiple accounts linked to a single phone number. Often times related to school districts. Review Source MT Mergim T. Account-Manager Used the software for: Less than 6 months ### "Tenfold - Very helpful tool" November 20, 2017 5.0 Pros The most important and helpful feature of tenfold is showing you informations about the outgoing and incoming calls if you've saved them. Tenfold reports also the talk time and the number of calls. The tool gives the company the necessary transparency. This saves a lot of time. Cons The only thing i have to dislike is that sometimes the system logs itself out. However, the system continues to count the calls. Review Source CM Chayce M. Business Enrollment Coordinator Telecommunications Used the software for: 6-12 months ### "User Friendly and Great for large work spaces" January 4, 2018 5.0 Pros What I like most about tenfold is the ease of use and integration with other apps as well as the customer support from the team behind Cons Technical issues is what I like least about the app, but tenfold is always great at responding and improving the app. Review Source AT Adam T. Account Executive Used the software for: 6-12 months ### "Great experience with this system" November 17, 2017 5.0 Pros \-Tracking is very easy -Easily can move to next call -Click to dial -Easy to install and integrate into my systems Cons \-Really did not have any cons. I guess sometimes it would duplicate calls, but that did not happen often Review Source jB jess B. Accounting Accounting Used the software for: 6-12 months ### "Fast effective, easy flowing" April 26, 2018 5.0 Effciency Pros Makes it easier for me to pull up customers before I have the ability to pick up. Keeps tracks of call volume Cons Nothing, just sometimes it lags a little but technology always lags. Not awful, no cons besides that one. Review Source Michael C. Regional Operations Manager West Hospitality Used the software for: I used a free trial ### "This is a must for anyone that uses Sales Force" October 2, 2015 5.0 This is an amazing product with amazing support. Pros improves efficiency with the team, easy of use and amazing support. This program blows away any other system, the team that supports this program is second to none. The system is accurate, fast, searchable and scalable. The team listens to what you are asking for and delivers 100%. Cons There are minumal times it has system outages. Review Source BS Brendan S. International Sales Expert Business Supplies and Equipment Used the software for: Less than 6 months ### "I'm a new user of Tenfold. My company partnered with Tenfold to enhance our calling abilities." September 29, 2017 4.0 We needed a way to accurately measure the total amount of calls coming in and out, both by total volume and also by person. I think Tenfold is helping with that. Pros I like the fact that Tenfold allows you to fill in notes automatically. Not having to open the notes field the in CRM software is a plus. Cons My company uses Netsuite and I don't think that Tenfold is a familiar with the system as other software (Salesforce, etc.) so the adoption has been a bit clunky. Also, the data is sometimes different from RingCentral so we're still figuring out who to "believe." Review Source MT Matthew T. Used the software for: ### "Increase Productivity with Callinize" September 27, 2015 5.0 Operating in a fast paced sales environment, we are constantly looking for ways to become more efficient. Callinize has allowed us to do just that with increased call volume, faster navigation through SalesForce, improved customer service through better task management, and increased quality of note taking on calls. Our sales reps are able to identify clients in our data base much quicker as they call in using the Callinize pop-up window. Reps now call through a higher volume prospects utilizing the click to dial feature and can simultaneously log the call activity while setting a follow up task which saves us lots of time. In an industry where time is your enemy, this application is priceless. The Callinize customer service is very responsive which is hard to come by these days. I would recommend this solution to anyone looking to improve efficiency and increase productivity. Review Source Response from Tenfold September 29, 2015 Thank you! LB Luke B. Territory Sales Representative Apparel & Fashion Used the software for: Less than 6 months ### "Tenfold has been a great addition to our daily customer interactions." August 31, 2017 5.0 Pros Tenfold is extremely easy to use. There are a number of possible ways to record information through the interface, which results in greater connectivity with customers. You have the ability to compare progress and notes with peers via the Tenfold Dashboard. Review Source KO Kacee O. Senior Analyst Computer Software Used the software for: 1-2 years ### "Useful tool" August 5, 2018 4.0 Pros The is product is easy to use and a useful tracking tool. On occasion there can be a glitch but luckily customer service is excellent. They are responsive and quick to fix any issues. Cons While I do appreciate the quick alerts, sometimes the notifications can be too much. Often times they disrupt what I am doing. Minor convenience though! Review Source PV Paul V. Account Manager Marketing and Advertising Used the software for: Less than 6 months ### "Easy to learn, easy to use" May 14, 2018 5.0 Ease of use, makes conversations with clients run much more smoothly than other software I have used in the past. Pros It makes finding information about client quick and easy. The software is extremely responsive with little to no lag time which makes finding a clients information, and resolving their issue and much more efficient process. Cons Sometimes duplicate accounts or people with the same name will get confusing but I can hardly blame that on the software. Review Source ÊD Êdith D. Account management agent Automotive Used the software for: Less than 6 months ### "Very useful product, helps to track and record communication with customers" November 17, 2017 4.0 Helps me to easily make notes and record important topics discussed with customer right away without having to go individually into these accounts to make after call notes. Pros Great Telemarketing tool, helps to track and record communication with customers that one can always refer to for account activity and progress. Cons sometimes unable to identify caller even with contact stored in the system, this then takes extra time having to search for contact before saving data Review Source CM Craig M. Used the software for: ### "Callinize is a Must Have Add-On" September 27, 2015 5.0 Callinize should be an automatic add-on when purchasing Salesforce. IHG being the largest franchise hotel company on the plant depends on my team to support 4,800+ hotels globally. We needed a more effective way to recognize/identify our callers, and efficient way to pre-populate case screens. Callinize has been a great solution and their team has worked diligently with us to ensure our needs are met. The administrator website it straightforward and simple to use. Callinize provides better in-depth analytics than even our current Avaya phone system. The statistics are tied directly into Salesforce, so I'm able to create customized call reports around the Callinize data easily via standard Salesforce Reporting. I would highly recommend Callinize for your company. Review Source Response from Tenfold September 28, 2015 Thank you! Similar Products Featured