# ECAP Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ECAP Software - reviews, pricing plans, popular comparisons to other Human Services products and more.

Source: https://www.capterra.com/p/144587/ECAP

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# 

 ECAP Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ECAP

## What is ECAP?

ECAP (Every Child A Priority) is a research-backed placement matching system that improves outcomes for children in foster care. ECAP weighs child and family characteristics and returns a list of families who are most likely to provide a stable placement for a specific child or sibling group. University research showed that ECAP improves placement stability by 22.5% and reduces time to permanency by 12%. ECAP easily interfaces with other software systems to eliminate double data entry.

## What is ECAP used for?

[Human Services](https://www.capterra.com/human-services-software/)

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$10000

Per User, Per Year

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ECAP

3.9 (15)

VS.

[4.5 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/)

Starting Price

$10000

Per User, Per Year

Starting Price

$20

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (15)

Ease Of Use

4.5 (225)

Value For Money

3.8 (12)

Value For Money

4.6 (195)

Customer Service

4.6 (14)

Customer Service

4.5 (212)

## ECAP alternatives

[4.7 (38)](https://www.capterra.com/p/143681/Collaborate/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.8 (67)](https://www.capterra.com/p/124958/NewOrg-Management-System/reviews/)

Starting price

$250.00

Per User, Per Month

[4.7 (81)](https://www.capterra.com/p/203725/Noteable/reviews/)

Starting price

Contact vendor for pricing

[4.2 (86)](https://www.capterra.com/p/200357/Casebook-Platform/reviews/)

Starting price

$29.00

Per User, Per Month

## Pricing

Value for money

3.8 (12)

Free Trial

Basic

$10,000

Per User,Per Year

Value for money

3.8 (12)

3.8

Based on 12 reviews

## Support, customer service and training options

Customer Service

4.6 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (14)

4.6

Based on 14 reviews

## User reviews

Overall rating

3.9

Based on 15 reviews

Filter by rating

5(3)

4(8)

3(3)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Student

Accounting

### "ECAP software review "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 20, 2021

ECAP IS AN EXCELLENT ORGANISATIONAL TOOL THAT EFFECTIVELY ASSESSES THE SOCIAL, EMOTIONAL AND MENTAL HEALTH NEEDS OF NEW ARRIVALS OR CHILDREN STILL IN FOSTER CARE. IN ADDITION, CHILDCARE STAFF/SUPERVISOR CAN CREATE, VIEW AND UPDATE THE NECESSARY RECORDS AT ANY TIME.

Pros

What I particularly like is the link to "group management" for siblings. This is a common reality in child welfare/CPS. I also like that it includes a "comprehensive format" for standardised assessments and a dialogue box that allows staff to provide individualised comments as needed.

Cons

This is not necessarily a "scam". Some children have a very wide range of needs and circumstances that may require multiple reassignments. Once an eCAP has been completed for a particular child in foster care, eCAP users can make an informed decision about the need for a higher level of care for the child.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 22, 2021

Thank you for your review. I'm glad that you found ECAP to be helpful, especially in placing sibling groups and determining the need for a higher level of care. If you have any questions or suggestions, please reach out to me through the Feedback button in the bottom right corner of each ECAP page. -Eve Anderson

CB

CALU B.

Unit Administrator

Mental Health Care

### "ECAP review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2020

Our overall experience has been great. It is a much needed program in terms of matching providers with children.

Pros

This feature is very helpful in terms of being able to provide our agency with quick and accurate access to our foster parent providers. The feature of sorting/matching is very valuable in terms of matching children with the most appropriate provider. This program was a bit difficult to maneuver, but customer support is outstanding.

Cons

Initially, the feature regarding the sorting of specialized placements (treatment foster homes, group homes, etc.,), was not able to generate properly for child matching.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 27, 2020

Calu, thanks for taking the time to write a review! We're so glad that ECAP has helped your team. As always, please let me know how we can help. -Eve Anderson

CB

Christie B.

Family Service Caseworker Supervisor

Individual & Family Services

### "ECAP"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 12, 2019

I like ECAP overall

Pros

It's easy to naviagate and to understand.

Cons

I can't see my workers client on my dashboard.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 13, 2019

Christie, Thanks for reviewing ECAP! I'm glad you are enjoying it! I'm might have a solution for the dashboard item you mentioned - I'll send you an email.

CH

chante H.

Social worker

Consumer Services

### "clients"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 12, 2019

we provide foster children with a caretaker that will provide for them.

Pros

I can look up caretaker and foster children easily.

Cons

other people can change information when I' m responsible for the information

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 13, 2019

Chante, thanks for reviewing ECAP! We're glad you like the functionality! We are continuing to work on projects to make it even better.

MM

Myisha M.

Social Worker

Human Resources

### "ECAP Review from a Daily User"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 12, 2019

Overall experience is great.

Pros

The software is user-friendly. There is also a quick update when alternating screens.

Cons

There are other options that we need to detail that are not listed on the dropdown. Adding an "other" option which we can insert another reason would benefit us for accurate reason.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 16, 2019

Myisha, thanks for reviewing ECAP! We are so glad that you are having a good experience. We can easily update your dropdown options! I'll reach out to you directly about that. -Eve Anderson

CO

Cletus O.

FSCW11

Government Administration

### "Advantages and Disadvantages of ECAP"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 31, 2019

My overall experience with ECAP is good.

Pros

ECAP gives one a comprehensive view of the number of children placed in a home, like in my type of job where placing and removing children from placement resource homes is a part of my job. ECAP shows when a child is placed/removed in a home and where the child was prior to the last placement. It establishes the preferences or types of behavioral issues the host family will be willing to accept by stating the behavioral challenges a child in need of placement has. It is a good matching tool for children and families. It also establishes the number of open spaces in a home and the limit of placement each home can take at any given time.

Cons

The shortcoming of the software as I see it is that I, as a frequent user cannot remove a child's name from a home if the child is no longer in the home and the staff responsible for exiting the child from the placement fails to do so. The problem this creates is that it gives a false impression that the child who is not there is there and the home is full when it is not.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 14, 2019

Cletus, thanks for reviewing ECAP! We are glad that you are having a good experience with ECAP. Regarding your problem with other staff & data entry, each of our customer agencies sets up their configuration differently. If your management team want to change permissions so more staff have access to remove children from the home, we would be happy to help with that!

JB

Jo B.

CHILD PLACEMENT COORDINATOR

Human Resources

### "AMAZING SOFTWARE PRODEUCT!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 18, 2019

ECAP IT IS A GREAT ORGANIZATIONAL TOOL THAT EFFECTIVELY ASSESSES SOCIAL, EMOTIONAL, MENTAL HEALTH MEDICAL NEEDS OF NEW ENTRANTS OR CHILDREN CONTINUING IN FOSTER. IN ADDITION, CASE WORKER'S/SUPERVISOR’S IN CHILD WELFARE, CAN CREATE, REVIEW, AND OR UPDATE RECORDS AS NEEDED AT ANY TIME.

Pros

I MOST LIKE THE LINK TO “MANAGE GROUPS” OF SIBLINGS, A REALITY THAT OFTEN PRESENTS IN CHILD WELFARE/CPS. IN ADDITION, I LIKE THE "ACROSS THE BOARD FORMAT” FOR THE STANDARDIZED ASSESSMENT AND THE INCLUSION OF DIALOGUE BOXES, WHICH ALLOW WORKERS TO CREATE INDIVIDUAL COMMENTS AS NEEDED.

Cons

THIS IS A NOT EXACTLY A "CON" BECAUSE SOME CHILDREN HAVE HIGHLY EXTENSIVE NEEDS, OR SITUATIONS THAT REQUIRE MULTIPLE RE-PLACEMENTS. IF ECAP MATCHES HAVE BEEN EXHAUSTED FOR A PARTICULAR CHILD COMING INTO FOSTER CARE, ECAP USERS CAN MAKE AN INFORMED DECISION THAT THE CHILD REQUIRES A HIGHER LEVEL OF CARE.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 14, 2019

Jo, Thanks for reviewing ECAP! We are so glad that you are having a positive experience and that it is helping you in your important work with children and families. As always, email me or use the ECAP Feedback button if you run into any issues or questions. -Eve Anderson

RB

Rajkumar B.

CPRU Coordinator

Government Administration

### "THE FUTURE OF CHILD PLACEMENT IS HERE"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

July 17, 2019

Finding a suitable placement for a child entering out of home care has been made easier.

Pros

It is user friendly, does not require much training to operate the software. It provides at command a listing of foster care placements available and or are appropriate for the placement of a child in out of home care. ECAP is a ready reference to see where a child has been placed by just the search . It takes away all the hassles of creating files, searching through notes. Right there at the press of a button.

Cons

Sometimes the soft ware runs slowly as it populates quite a lot of data. However there has been improvements in this area.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 14, 2019

Rajkumar, Thanks for reviewing ECAP! We are happy that you are finding it to be helpful in finding families for the children in care. We will continue working to reduce any delays processing data.

MB

Mary B.

Child Placement Resource Coordinator

Human Resources

### "ECAP User 1"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 17, 2019

Pros

It is user friendly. Gives options for correct information

Cons

There is nothing that I like least about this software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 14, 2019

Mary, Thank you for submitting a review about ECAP. We are glad that you find the system to be user-friendly and helpful. Feel free to use the ECAP Feedback button if you need anything from me in the future. -Eve Anderson

TS

Tonya S.

Coodrinator

Public Policy

### "ECAP REVIEW"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 17, 2019

More accessible, easier to navigate and the ability to create automatic emails to ask non-ECAP staff about the status of a given placement.

Pros

Successfully supports data entered. Supervisors now have the ability to edit and end date placements. Expanded Contact Log History on Best Match Page so it shows all contacts for this particular intake, instead of capping the number of entries. And, the new add/remove some of the drop-down options for Contact Logs (when calling families from the Best Match List)

Cons

Data doesn't actually store in putted info. If for some reason I leave the page, I have to reenter the information that I last submitted. It doesn't show which kids wait the longest (Reporting feature).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 25, 2019

Tonya, Thanks for your review. I'm glad ECAP has been helpful for you. I'll be looking into how to implement some of the features you mentioned in your review. Please reach out to me at any time if you need something! -Eve Anderson

[View all Reviews](https://www.capterra.com/p/144587/ECAP/reviews/)

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