Foster Care Technologies

ECAP


3 / 5
4 reviews

Who Uses This Software?

We serve public and private foster care agencies by helping them find the best families for their children in care.


Average Ratings

4 Reviews

  • 3 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Foster Care Technologies
  • fostercaretech.com/
  • Founded 2014
  • United States

About ECAP

ECAP (Every Child A Priority) is a research-backed placement matching system that improves outcomes for children in foster care. ECAP weighs child and family characteristics and returns a list of families who are most likely to provide a stable placement for a specific child or sibling group. University research showed that ECAP improves placement stability by 22.5% and reduces time to permanency by 12%. ECAP easily interfaces with other software systems to eliminate double data entry.


ECAP Features

  • Case Management
  • Certification & Licensing
  • Child Welfare Management
  • Document Management
  • Reporting & Statistics
  • Scheduling
  • Time Tracking
  • Training Management

ECAP Reviews Recently Reviewed!


Ecap review

Oct 09, 2018
3/5
Overall

3 / 5
Ease of Use

1 / 5
Features & Functionality

5 / 5
Customer Support

1 / 5
Value for Money

Pros: I like that it provides the best matches for kids based on multiple factors, and ranks the matches based on percentages.

Cons: It often does not create matches for any of our kids. It can be very slow. It also does not accurately reflect when a home can not take mixed gendered sib groups, and will show homes as a match that are not actually a match. Some of the questions do not apply to the age group of the child. Some of the questions are too broad and rule out kids based on incidents. There is no way to be able to explain or justify past behaviors and improvements. I think it is too black and white.

Overall: The customer service has been good, but I have not found the program helpful in locating placements, unless I'm looking for a newborn baby and it matches many options.

Vendor Response

by Foster Care Technologies on October 11, 2018

Brooke, thanks for your review. We are currently working on a solution for the mixed-gendered sibling groups. I think we can easily address some of your other concerns, too, such as showing questions for certain age ranges. Also, there are some customer settings that affect when families are ruled out as a match for kids; we may need to simply adjust the settings for you. I'll reach out to you so we can talk more about your needs.

ECAP Review

Oct 09, 2018
2/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like that it is able to keep track of children and foster homes in one place. It is user friendly in searching out children and foster homes.

Cons: often when cases first come in we don't always know the answers to the questions being asked so usually it is unknown. It also doesn't take licensing considerations like youth not being able to share rooms if they are mixed genders above a certain age.

Overall: tracking of all of the open foster homes

Vendor Response

by Foster Care Technologies on October 11, 2018

Katherine, thank you for taking the time to submit a review. We are working on a design to resolve the gender issue. I'd like to talk to you about what we can change so that you feel good about ECAP and its role in your work. I'll reach out to you directly.

ECAP- CHWCS

Oct 12, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Pros: The overall idea is great and could be very beneficial for the concept.

Cons: There are a lot of people involved/utilizing this program. It is difficult for everything to match up perfectly in order to have the best outcomes. This can be because of the large amount of foster homes and children in Milwaukee too.

Overall: We really have enjoyed utilizing the descriptions and will take/will consider/would not prefer for discussions with our foster families. It helps the families understand the types of children that come into care.

When pulling up potential matches, it does not seem to make sense with why some homes are pulled and others are not. There lacks the human aspect of it with the information that we know for sure about our foster homes.

Vendor Response

by Foster Care Technologies on October 15, 2018

Angie, thanks for your feedback! We are designing some features to make it clear why certain families didn't match to a child. I'll reach out to talk about other changes we can make to improve your experience.

ECAP Review

Oct 09, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: I like the matching preferences used as it is a really good talking tool for our families. I like the user ability and the willingness to improve/change things based on our needs.

I like that all of the children who are in need of a placement are pending on the intake list to provide a quick snapshot.

Cons: The tool is only as useful as the homes that we have available and removes the humanness out of the process.

Overall: I've been eager to see what ECAP has had to offer and appreciate it for children 0-4 years old with low needs. But there is a sense of humanness that is needed to do matching for children.

I've enjoyed working with the ECAP team as they are always inquiring about our needs and willing to make changes.

Vendor Response

by Foster Care Technologies on October 11, 2018

Andrea, thanks for your review. Your feedback helps us keep improving ECAP. I'd like to talk with you about what we can change to incorporate more of the humanness into the system. I'll reach out to you directly.