Basic
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Looking to learn more about Human Services software similar to ECAP? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits.
Pros
"ECAP REVIEW"
Overall: More accessible, easier to navigate and the ability to create automatic emails to ask non-ECAP staff about the status of a given placement.
Pros: Successfully supports data entered. Supervisors now have the ability to edit and end date placements. Expanded Contact Log History on Best Match Page so it shows all contacts for this particular intake, instead of capping the number of entries. And, the new add/remove some of the drop-down options for Contact Logs (when calling families from the Best Match List)
Cons: Data doesn't actually store in putted info. If for some reason I leave the page, I have to reenter the information that I last submitted. It doesn't show which kids wait the longest (Reporting feature).
Vendor Response
"Ecap review"
Overall: The customer service has been good, but I have not found the program helpful in locating placements, unless I'm looking for a newborn baby and it matches many options.
Pros: I like that it provides the best matches for kids based on multiple factors, and ranks the matches based on percentages.
Cons: It often does not create matches for any of our kids. It can be very slow. It also does not accurately reflect when a home can not take mixed gendered sib groups, and will show homes as a match that are not actually a match. Some of the questions do not apply to the age group of the child. Some of the questions are too broad and rule out kids based on incidents. There is no way to be able to explain or justify past behaviors and improvements. I think it is too black and white.
Vendor Response