Who Uses This Software?

Fundraising events of any size who are hosting a silent auction or raffle.


Average Ratings

67 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1.00/one-time/user
    See pricing details
  • Pricing Details
    Just $1 per person who participates in your event.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Accelevents
  • www.accelevents.com
  • Founded 2014
  • United States

About Accelevents

For only $99 plus $1 per participant, Accelevents automates the manual work associated with your silent auction. Your attendees can bid and submit payment themselves through text messaging or online, creating a smooth and effective fundraising experience for everyone. Reach a larger audience, accept bids at any time, and raise more money!


Accelevents Features

  • Absentee Bidding
  • Auction Website
  • Bid Management
  • Bidder Management
  • Billing & Invoicing
  • Buy Now Option
  • Buyer Notifications
  • Dutch Auction
  • English Auction
  • Forward Auction
  • Image Editing
  • Inventory Management
  • Live Auction
  • Nonprofit / Fundraising
  • Online Auction
  • Online Bidding
  • Phone Bidding
  • Proxy Bidding
  • Reserve Price
  • Reverse Auction
  • Sealed Bid Auction
  • Shipping Management
  • Silent Auction
  • Watch List
  • Attendee Segmentation
  • Badge Printing
  • Data Import / Export
  • Data Synchronization
  • Guest List Management
  • Guest List Search
  • Lead Capture
  • Multi-Event Management
  • QR Codes
  • Reporting/Analytics
  • Ticketing
  • Attendee Management
  • Badge Management
  • Conferences/Conventions
  • Exhibit/Vendor Management
  • Gamification
  • Room Block Management
  • Social Media Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Volunteer Management
  • Weddings/Parties
  • Activity Registration
  • Attendance Management
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Event Registration
  • Form Builder
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Automation
  • Self Check-in
  • Surveys & Feedback
  • Barcode / Ticket Scanning
  • Box Office Management
  • Concessions Management
  • Customer Database
  • Event Management
  • Fundraising Management
  • General Admission
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Reserved Seating
  • Season Tickets
  • Ticket Brokering
  • VIP & Discount Tickets

Accelevents Reviews Recently Reviewed!


Another successful online auction with Accelevents!

Feb 09, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have used the Accelevent platform to host online auctions for the past three years. We just wrapped up our 3rd online auction and the process couldn't be easier. I love how we can cut and paste auction items and descriptions from previous online auctions. This makes the set up of the new auction so smooth. All of the choices and features of settling the credit card payments are robust and straightforward. The bidder interface is intuitive and easy. We couldn't be happier. It is complex enough to solicit auction items, to set a bid price and to write the descriptions. To have the Accelvent platform so efficient to use with all of the necessary bells and whistles makes the overall experience from set up, to live auction to settlement is seamless and awesome! I love that Accelevents is constantly enhancing the site to accommodate all types of events. I love the new feature of accepting online donations. Also, the customer service is excellent. Someone is always available when I have a question! Thanks Accelevents for another successful event!

Cons: The only drawback is that I could not copy the photos from prior auctions.

Vendor Response

by Accelevents on February 19, 2019

Hi Jennifer, thanks for the feedback! You actually can import the items AND images from a past auction into your new auction. This article will walk you through the process for your next event!

https://support.accelevents.com/event-setup/item-import-from-past-event

Bringing our silent auctions to the next level

Feb 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have now used this product for 2 silent auctions at our Band Parents Reverse Raffle. In the past, we would make under $1000 on our silent auctions and would have to deal with the vultures hovering around the tables. With the Accelevents silent auction, people are bidding constantly and I LOVE that my guests get a text message once they are outbid. No longer do they have to run over to the tables constantly to see if they are still the top bidder. They have it all in the palm of their hand. Also, as the primary organizer of the event for 2 years, as "go time" approaches, paranoia sets in and I start to second guess whether everything is set to go. This year I messaged them in the wee hours of the morning the night before the event and got an almost immediate response as well as getting some last minute questions answered just hours before the event started. I haven't had the chance to use the other portions of the product, but if they are anywhere near as good as the silent auction, I'm positive they won't disappoint! Thanks Accelevents!!!

Cons: Really have no cons to speak of. These peeps rock!

Overall: Absolutely fantastic. In the past we have never made over $900 on our silent auction portion of our reverse raffles ... with Accelevents, the past 2 years we have raised $2900 and $1900. So well worth the money.

A-MA-FREAKING-ZING

Feb 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is so easy to use. JUST WHEN YOU THINK you need to have this software needs a function that doesn't exist you ask CUST SUPPORT in a panic how in the world you will possibly make it work they are 5 million steps ahead of you. Not only that but within 5 seconds they reply with a warm stress free reply that reassures you that your event that you spent countless hours on is going to be the most amazing and successful event that could have possibly existed for your cause. I AM NOT A TECH SAVY PERSON! BORN IN THE MILLENNIAL GENERATION I STUCK AT COMPUTERS! but they have made it beyond easy! My second year happy to plan this even thanks to these guys!

Cons: the only thing i don't like about this software program is that they don't have the outreach that other auction softwares have that they send out technical help for the actual event to make the event smooth as possible. Even though they are there to help at every second through the site i can only imagine the absolute craziness if the top notch service was right in front of you

Overall: the amazing immediate reply with in 30 seconds of asking any question

Excellent online auction platform!

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cost , ease of use for bidders, ease of use for staff

Cons: I wish you could more easily change the order of items once uploaded (more like a number system, like a Netflix wish list), and I wish that we had the option of sending out blanket notices to our bidders ("Auction closes in 10 minutes, place your best bid now," or a thank you to all bidders after the fact).

Overall: We have used Accelevents for 3 events, actually encompassing 8 different online auctions. They have been great to work with and very quick to answer questions. We are a small nonprofit in a smaller market, so we appreciate their low cost, but feel their product is top shelf. Our (not tech savvy) patrons have found the platform easy to navigate, and love the addition of mobile bidding to our events. We recommend them to every who asks about our experience, and will continue to use them.

Vendor Response

by Accelevents on September 07, 2018

Hi Kelly! Thanks for the continued support. We love hearing from repeat auction organizers. We've add a feature that let's you right click on an item to send it to the top or bottom of the list. I think that will help you out at your next event. We will check out the netflix wishlist too. As for sending out blasts to your bidders, you can do that from our new Contact module. Send us a message while setting up your next auction and we will walk you through it!

Greatly facilitated check-out process

May 07, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Software was easy to use from setting up the ticket purchases to uploading the auction items. Guests easily purchased tickets and bid on auction items. None required much help the night of our auction. I liked the ability to print out the description of all the auction items, get spreadsheets of the prizes and the winners. Tech support was invaluable both before and during the auction. The guys were just a chat away, which was important the night of our event since a few questions and issues came up where we needed help.

Cons: The software was limiting in that we sometimes have multiples of the same item. This required us to list the item numerous times rather than having the top couple of bidders win the item. Also, we had a wine pull and a fund-a-cause during the evening. Normally, we would keep track of who purchased the wine and who funded the cause and bill them at the end of the evening. With the Accelevent software, people would have to pay for the wine, fund-a-cause, and auction winnings in three separate transactions. We would have liked one simple end-of-the evening transaction/charge.

Overall: Simplified check-out process, easy access to bidders and winners, pdf file of all auction postings.

Great Mobile Silent Auction Platform & Quick Customer Service Responce

Sep 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Faster and more efficient with the the mobile bidding app, Easy to showcase and present items with descriptive information allowing bidders to completely understand what exactly they were bidding on. Quick customer service when we had any question that needed answered, along with being understand and truly caring about help us find a solution, and not be over looked VERY AFFORDABLE!!

Cons: When in the Auction Table cannot organize items in alphabetical order, Bidder in the mobile app were getting confused when to put in there names and bid amount.

Vendor Response

by Accelevents on September 07, 2018

Hi Summer, thanks for the feedback. We pride ourselves on having the fastest customer support and the most affordable solution on the mark so we love hearing that! As for the listing of auction items, you can actually drag and drop to change the order of items very easily! Send us a chat message while setting up your next event so that we can help you out with that!

The online/mobile auction solution I've been looking for!

Sep 23, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I volunteer with a number of local non-profit organizations and often find myself working on silent auctions. For the past couple of years, I have looked into solutions for moving our auctions online, in order to increase visibility and participation. But most of the solutions would cost us the bulk of our fundraising. For small community organizations like PTOs, the giant platforms are just not a viable solution.

Then, I found Accelevents. Exactly the type of solution that I was looking for, at exactly the right price. Set-up was easy and didn't require any huge investment in time or cost. I could build our auction at my own pace, as items became available. The user experience was equally as simple -- without requiring cumbersome account set-up from people who wanted to participate in the bidding. And the text-to-bid option was a huge bonus, making the bidding process simpler and more exciting. When people are busy enjoying themselves at a party, they don't want to be running around checking clipboards. With text notifications and bids, they didn't have to! The bidding came right to them!

The integration with Stripe made the check-out process much simpler and faster for everyone involved. Our entire auction was closed out in under 24 hours, even when half the participants were not actually at the event. (That was a huge win too -- people did not have to be at our sold-out event to participate in the auction!)

Finally, the support I receive along the way was exceptional. Questions were answered within hours -- and often within minutes.

I would HIGHLY recommend Accelevents to anyone looking to bring their auction --of any size--online.

Successful collaborative fundraiser, because of an Excellent 24/7 Support Team!

Aug 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This was my first time coordinating an online Mobile Silent Art Auction collaborative fundraiser. Most of our collaborative confidence, in the possibility of a successful fundraiser, in spite of my inexperience, came from the incredible 24/7 excellent AccelEvents support team.

The buyers bidding on the art especially liked the efficiency of being able to view and select their choice of paintings online. Even the buyers who took the time to come to the in-person art show on the first or last day of our 7-day online art auction, came with a list of their selections from the paintings they had seen online.

We liked having the opportunity in our collaborative fundraiser, to introduce each collaborator, with logos, pictures, videos, and their website, as well as sharing more information about our collaborative theme of "Forests."

Cons: An animated tutorial, walking me through all the steps might have helped to both lower my awkward beginner's fear-level of being so inexperienced, and also more rapidly increased my ability level. This might have helped me to reduce the number of questions I asked the awesome AccelEvents team, even though their team would still be needed.

Overall: Our collaborative fundraiser raised moneyfor each of 8 collaborators, with additional funds generated from offline purchases of paintings after the auction was over.

In addition, this software helped each of our collaborators to build a better networking relationship with each other.

Great prorgam!

Mar 28, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use on both the front- and back-end; Low cost but great value; Fantastic customer service

Cons: Some limited options with customization and graphics

Overall: The non-profit organization where I work has used AccelEvents for a variety of events and purposes, including silent auctions, drawings, and text-to-give for small and large events. The most absolutely consistent factor has been the customer service - they are awesome! They are always quick to reply and generally are able to help me find an easy solution. In terms of the program, it is easy to use and we have had interns and volunteers trained and using the program within minutes at our events. The look is clean and smooth, and the back-end interface is relatively intuitive and straight-forward. The cost is also perfect, especially for a small non-profit with a limited budget, as the low flat fee allows us to know our costs up-front and keep the majority of what we raise to put toward our mission. We've tried a few other programs but you cannot beat the value for this product.

Vendor Response

by Accelevents on April 02, 2019

Thanks for the feedback! We are working to expand the flexibility of the page designer!

Perfect Product for Non Profit

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super user friendly

Excellent Customer Service

Many 'a la carte' features for NP various needs (auction, ticketing, etc.)

Only pay for what you need

Very cost effective for our small NP with little money to spend

Phenomenal customer service

No app needed for auction bidding

Cons: Wish we could group text all guests at event via software

Overall: We hosted an event and utilized Accelevents for ticketing and managing our silent auction. Ticketing was easy to set and we could customize per our specific needs. Silent Auction set-up, execution and checkout was the easy, straight forward and user friendly. Customer service and help options were phenomenal.it's old school customer service....hard to find these days. We will use Accelevents for ALL our future needs.

Vendor Response

by Accelevents on April 17, 2019

Thanks, Margaret! We are happy to look into the option of offering a group text feature.

Perfect for Small/Mid Size Auction

Jan 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is so easy to use--very intuitive, not too many features, but it has the right ones. Customer support is great--in chat or email with quick simple responses! Low cost--we raised $8000 and were able to keep most of it last year. Integration for payment was awesome!

Cons: We have multiple items in our auction that are the same (parking spots)--would be nice to list it on time and give the 3 spots to the 3 highest bidders. Small feature that's definitely not critical -- but a nice add on.

Overall: We are an elementary school PTA that has a silent auction with 100 items once a year. Accelevents was perfect for us! The 1st time I used it was the 1st time we put the auction online--raising 33% more funds than in previous "bid on paper" years. Thank you for making our auction a big success!

Vendor Response

by Accelevents on February 01, 2019

Hi Jahnavi,

Thanks for the feedback! We're excited to hear that your event was such a success.

We actually have a feature which allows for multiple winners per item! This will be perfect for your next event. Check out this link with instructions on how to use it.

https://support.accelevents.com/tips-and-tricks/assigning-multiple-winners-for-your-silent-auction-items

Best,

Jon

Wonderful platform to make execution of your event easier.

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was very easy for multiple users to input and organize the information. The Dashboard provides a complete snapshot of where you are with planning the event. It has straightforward step by step instructions throughout the planning process and during the event itself.

Cons: I would like to see them add a function where you can send messages to the users during the event to remind them to update their bids, etc.

Overall: We have used Accelevents for our past two PTO Silent Auctions. Whenever we had a question, customer service responded to us very quickly with answers that solved our problems. It was very affordable and easy to use from the beginning. The information stored from the first year, made planning and executing the event the next year even easier!

Camp Cho-Yeh Online Auction Review

Apr 16, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I particulary liked it being an online platform which allowed me to work from anywhere and any computer.

Cons: There was some weird glitch while entering item descriptions that it would let me type a few letters and then refresh and what I had typed wasn't there anymore. We had the same the glitch the previous year. Customer service told me to hit the refresh button which did seem to work a bit before it would glitch again, in which case I would just hit refresh again. I didn't make entering the infomation difficult it just prolonged the process.

Overall: My favorite thing about AccelEvents is their customer service!! If I live chatted I knew I would get a response within 2-3 minutes.

Awesome Team! Great work!

Oct 15, 2015
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We used both Auction and Raffle feature of Accelevents for Altera's Annual Fundraiser Golf Tournament. Jonathan and Zach have been very supportive and very prompt in answering our question. We really appreciate extended support during and after the event.

Website is very easy to use. Mobile bidding is the way to go in this era of technology. Texting feature was the most helpful and hassle free way of bidding on your favorite item or submitting the raffle ticket. It saved us a lot of trouble of signing up the participant for an account, before they can bid. Accelevents have made this process very easy. However, it would have been nice to be able to bid online too, since few participants accidently gave submitted their office number, instead of mobile number.

There were few glitches but the team was very fast in addressing them and finding a workaround very quickly.

The team is always thinking ahead of demands from the customers! Which is very impressive!

It would be nice to see what they have more to offer in future revisions of their product. I would recommend using Accelevents for your next auction/raffle events.

Vendor Response

by Accelevents on January 05, 2016

Hey Pooja,

Thanks for the review. We now offer silent auction bidding and raffle ticket purchase and submission online in addition to the text message bidding you used. We look forward to working with you again in the future.

Best,

Accelevents

Great platform to support our fundraising event

Apr 03, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The Accel Events platform was exactly what we needed to support out 2 school fundraiser. We were able to have all of the functionality we wanted and the cost can't be beat. Also, the customer support was outstanding. We work with a number of vendors and haven't had such prompt response from support in terms of time to an answer from any ther vendor.

Cons: The only cons that we experiences were not having all of the reporting bells and whistles available to us online. All of our data was easy to download and get to the info, but it would have been nice to have some more flexible reporting. That said, this was not a huge deal and only a want not as much a need.

Overall: We increased our fundraising by approximately 20% year over year.

Undisputed: The Best!

Jan 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We put on an annual black tie for over 300 guests. About five years ago we decided to go mobile with our silent auction and researched every provider available. Accelevents was hands down the most competitively priced but after our first year, it was clear to us that more importantly, their platform is the best out there! We've been using Accelevents loyally since day one, and couldn't be happier with the service, pricing, and most importantly the product, which our guests also love!

Cons: We are completely satisfied with the product.

We use Accelevents for our annual meetings, silent auction and online raffles

Jan 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: First and foremost - outstanding customer service. I've been able to reach Jon and Zach at all hours and they've been exceptionally responsive.

With the event module we've been able to streamline our ticketing process and are better able to monitor reservations versus attendance and give a more accurate reservation count to the event vendor and save some money.

With the silent auction module we've eliminated a lot of manual processing and the texting alerts to bidders have increased our bidding.

The raffle module is a big benefit to us. With our manual system involving physical tickets, manual entry and lots of mailing we could only run a few raffles a year. With Accelevents we are totally automated and can run raffles as fast as we can acquire items to raffle.

The end result is greater fundraising for a reasonable cost.

Cons: The products are more designed for traditional onsite fund raising events, a mold we don't fit into. However, Jon and Zach have been very helpful in tweak their software to meet our unique needs.

Overall: I highly recommend Accelevents.

Great software for fundraising

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, intuitive interface with strong features

Cons: Honestly do not have a CON. Perhaps the only thing to improve would to be add a few HOW TO videos to the website for quickly getting users up to speed on all of the features.

Overall: Still the best software I've seen. Very easy to use to run auction event. And the customer service stands out. The team responded to every question quickly, many times within minutes of asking. The support was especially critical night of the event as we had an issue due to user error and the Accelevents team was able to help us resolve.

Vendor Response

by Accelevents on November 21, 2018

Thanks, Nicholas! We actually just launched a full how-to video series to get new users up to speed. Feel free to check it out. Looking forward to your next event!

Very easy to use, great look, best customer service

Apr 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive and user friendly; beautiful, clean design, extremely cost-effective for our small non-profit; and, hands-down, the best, most responsive customer service we've ever experienced.

Cons: We have nothing negative to say about the software or the support. We were so happy with the platform and the people behind it that we will use again, and will recommend to others.

Overall: We were able to raise an additional amount for our annual event, while the cost of the service was less. It was absolutely the most affordable, easiest and most enjoyable way to raise funds for student scholarships, travel fellowships and teacher grants. Our organization supports all students, but especially those with little or no means to access travel opportunities or to pay for college. Accel Events will be our go-to platform for our silent auction in the future.

Great program for any size organization!

Sep 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I loved the intuitive nature of the software. It did not take long to learn and put it into application. It has every option I could need to run an event. I love the mobile friendly part too, it makes it so user friendly.

Cons: It would be nice to have an option to do a live auction? Not sure if this is possible or not.

Overall: Accelevents exceeded my expectations! Anytime I had a question, someone would get back to me in a timely manner. It helped us raise more funds with less time and effort on our part!

Vendor Response

by Accelevents on September 06, 2018

Thanks, Jessica! To answer your question, we have added a new live auction functionality for your next event!

Capterra loader

Accelevants is AWESOME

Sep 06, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Highly recommend. We are small nonprofit that couldn't afford the higher cost options. Also they didn't have a text to bid option. Accelevants is both functional and affordable AND they have really awesome features.

Cons: Sometimes inputting the data can be glitchy; however, their customer service reigns supreme so we have always figured it out together and fast.

Overall: Love it and them.

Vendor Response

by Accelevents on September 07, 2018

Hi Andrea, thanks for the feedback! We are happy to hear that your event was a success. We have identified and resolved the glitch that you had while adding items! Thanks for your understanding!

Great value proposition

Nov 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We looked at several auction systems for an annual charity auction to move it from a physical auction to a fully online auction. After looking at about 5-6 competitors, Accelevents seemed to be the most reasonably priced and easy to use software. A lot of other systems require a monthly subscription which is not reasonable for small organizations.

Cons: Some of the features are not completely obvious, and maybe the help articles could be a little more developed, but help was always available, prompt and patient.

Overall: Instead of cancelling a time consuming, expensive in-person auction, we moved to an online solution and saw a greater profit, with less work and less expenses.

Accelevents is FANTASTIC! No matter what day or time I had a question, I was answered within 5 min!

Feb 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The Accelevents back end has an easy to use interface, first-rate customer support--- no matter what time of day ( or night ) I reached out, someone answered me within 5 minutes. DO THEY EVER SLEEP? The result is a gorgeous inviting display of auction items!

Cons: It would be nice to add more than one photo to each item-- maybe you already have that option-- I will have to look into this further.

Vendor Response

by Accelevents on February 20, 2018

Hi Susan, thanks for the feedback! You can actually upload an unlimited number of photos per item. You can even drag and drop to change the order of the photos associated with a particular item! We look forward to working with you again soon!

Capterra loader

Super affordable and effective for silent auctions.

Jun 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The price is right! Easy to include images, easy to process payments, easy to edit and update. Overall user-friendly.

Cons: Their sales/customer reps are obnoxious! Originally, they offered me a coupon to join and then wouldn't let me use it. Now I keep getting emails from them even though I've unsubscribed.

Excellent for silent auctions

Jan 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Accelevents was fantastic, and it was a pleasure working with Zach and the rest of the team.

We ran a successful silent/online auction to benefit the NAACP, using the Accelevents platform. We found it to be a refreshingly effective and accessible software.

The texting feature seemed a little unfamiliar at first, but proved to be an excellent feature. It made our whole process much easier to organize, and it hugely facilitates real-time communications with bidders. People found it to be easy to use and understand, and much more convenient than a paper process. Supporters of our organization who couldn't attend the live event also appreciated the ability to participate fully in our auction remotely.

We also very much appreciated the helpfulness of the Accelevents team. They were quick to respond to questions and requests and were supportive of our efforts on the ground.

I recommend Accelevents strongly for silent/online auctions.

Vendor Response

by Accelevents on April 28, 2016

Thanks for the kind words. We are very proud of the support that we offer.

Helpful and accommodating. Great results!

Jul 19, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Affordability

Ease of use

Responsiveness

Overall: When hosting our South African based charity event we didn't have a lot of options. After reaching out to a number of companies we managed to find Accelevents. Jon and Zach were accommodating, open to ideas, extremely responsive and customised the system to South African currency. It is also a cost-effective solution. Our online auction netted more than 34% extra revenue compared to the previous year's paper-based auction. The company has a bright future.

Recommendations to other buyers: Speak to the people from Accelevents - they are open to suggestions and have helped us customise the solution for our country.

Vendor Response

by Accelevents on July 19, 2016

Thanks Caren! We had a blast working with the Chicken Challenge and look forward to doing the same in a few months!

Attendee of a charity event with over 800 guests, using Accelevent's raffle services

Aug 12, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I was (happily) surprised when I wasn't handed a long strand of tickets to fill out when I visited the raffle tables at the fundraising event I attended to benefit the Dana-Farber Cancer Institute. Instead I was simply asked to provide my credit card info and directed to send a text submitting my 'tickets' I had just purchased to the items I wished to win. The whole process was quick, simple, and fun! Throughout the night I kept a close eye on the live tracker on the projection screen to see what items were getting the least amount of submissions. I could strategically submit my tickets from anywhere in the venue :) (rather than a packed raffle table with a line of other guests...). I ended up purchasing more tickets than I originally intended because there were no lines to wait in or tickets to fill out - and plus it was all for charity! I would definitely attend another event using AccelEvents and plan on proposing to the committees I sit on for future fundraising events.

Second time we've used Accelevents for our annual on-line auction. Extremely pleased.

Jun 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Appreciate the template for downloading auction items from a spreadsheet.

Event view is clear and easily distinguished between the opening and current bid.

On-line support was near instantaneous.

Will definitely continue to use in the future.

Cons: I wish Item Code could include numbers as well as letters, to make it easier to record multiple submissions from individual artists.

Vendor Response

by Accelevents on June 06, 2018

Thanks for your continued support, Stu!

Customer Support Makes Accelevents a Standout

Apr 16, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Whenever I had a question or problem, I could type it to CSR and get an answer within a few minutes. I was able to make a nice looking event webpage. The cost was extremely reasonable. Accelevents is located in the Greater Boston area.

Cons: We had early bird ticket prices and later ticket prices, and I put the dates in, but it didn't switch over automatically; there was something I was supposed to do manually and didn't realize it. There were sample online auction items that never went away; only the users, not the visitors, could see them, but they were confusing and annoying. The limit to the number of contacts was too low.

Overall: We used Accelevents to create our Spring Bash webpage, which included an online auction. Accelevents is pretty easy to use, but it does have some confusing parts. Customer support makes Accelevents a standout. Whenever I had a question or problem, I could type it to CSR get an answer within a few minutes.

Vendor Response

by Accelevents on April 17, 2019

Hi Janis, thanks for the feedback! I just took a look at your account. It looks like you originally set both tiers of tickets to end at the same time which is why it didn't automatically switch over. The sample auction items and bids can be removed by clicking the trash can item on the add items page. As for the limit on the number of contacts, that is a default limit which we can increase for you . Just send us a note and we will increase it! For your next event we would be happy to look everything over to ensure that the settings are the way you want them to be! Thanks again!

AccelEvents was very easy to use both for us and the people bidding. Very happy with the experience!

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Whenever we had a question, it was answered right away. Everything was straightforward and self-explanatory.

Cons: It was a little frustrating that there were character limits when you download the catalog but not the item sheet, so in order to do everything we had to put in all of the short catalog descriptions, download that, and then delete the short put in the long descriptions for the sheets. It would've been helpful to have two text boxes, one for item sheet and one for catalog so that we didn't have to go back and forward. Also, there was no notice of these character limits so we didn't figure it out until we asked about. Clearer descriptions and additional text boxes would really help expedite the process.

Great! Accel Events is very responsive and helpful. Customer service will keep up coming back!

Apr 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Customer Service is my favorite! Second would be the ease of bidders signing up and collecting their payments.

Cons: We sell several expierences in our auction and last year we used the ticketing option which wasn't great for us so this year we put the expierences in the auction part, worked ok but still trying to figure out the best option for our expierences.

Excellent product with amazing support

Apr 24, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use, price

Cons: wont send images or image links via sms of auction items

Overall: We used accelevents for our silent auction and only utilized the SMS component. The system was extremely easy to use and we did not have any technical glitches. Our event was over 3 days and we needed a fair bidding system for everyone who attended. Accelerants was able to deliver and our offline (in between event days) bidding was 3x higher than during the events. It really helped boost sales. The developers are great guys and always responsive to any request or question we had, patiently walking us through steps whenever we needed guidance. I've already recommended them to several other organizations.

Recommendations to other buyers: I looked around for a long time, they are a great company. Looking forward to using their ticketing component at our next event.

Golf Tournament

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of entering my items using a csv file instead of entering each item individually and the price!

Cons: I personally had an issue at my event where the url did not work. It was partially user error as

I was in the middle of an event and the last thing I thought to do was call a customer service line, sit on hold for 20 minutes, and MAYBE get an answer. HOWEVER: The next day I sent a message to the chat service and CSR personally called me within about 1 minute of my chat request for a phone call. I have never experienced customer service like this. Now knowing the high level of customer service, I very well could have contacted him during my event and fixed my problem. Thank you Accelevents, and now I know!

Overall: This is a wonderful platform, very well designed, and exceptional for the price. The customer service is also top notch.

Glad I Found This Website

Oct 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I used Accelevents for our recent raffle fundraiser. Using their program is a fantastic alternative to asking your members to sell door to door, or to take raffle tickets with them to meetings, appointments and work. Everything is done electronically, so there is no counting or record-keeping on your part. CSR's seemed to be available 24/7 to answer questions. I am looking forward to using Accelevents for our Silent Auction in the spring.

Cons: Some of the stuff was a learning curve for me, but the Chat option is very helpful, and when I look back, it was actually very intuitive.

WOW...this is awesome!

Aug 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I really like the 24/7 support. When running an auction it's nice to know that the guys are there to help you out whenever needed. I also like how cheap it is. Instead of spending thousands, I spent a certain amount to make my auction successful and fund needed. That is a steal!!!

Cons: I think that they need to add a live auction feature to the platform, but they said they are working on it.

Capterra loader

Great Product!

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: One stop shop for your next fundraiser! I was able to do a silent auction as well as sell raffle tickets. Payments were easy and I had no complaints from my attendees to our event regarding the process. I loved I could easily share on social media to get the word out on fundraiser. I did not utilize the ticket portion but would expect that would be smooth as well. Price was comparable to other products offered so I definitely made the right choice going with Accelevents!

Cons: I do not have anything bad to say here! Would highly recommend this product!

Overall: Customer Service was great. When I had questions on functions or how my event was going to run, I got a response quickly and they were very easy to work with. I look forward to using Accelevents for my next fundraiser.

Staff is extremely helpful

Aug 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This site is easy to use and the staff is always on hand to help out if needed. We have used this site for two years and plan on using it for years to come.

Cons: honestly, nothing...any time we ran into a question, they always helped us out.

Awesome customer support, super easy to navigate auction set up

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Auction set up was very self explanatory. Easy to upload photos, details, prices, etc. Text to bid is AMAZING!!! End of auction reports were helpful for checkout without using cc processing thru Accelevents. Customer support via chat and email were on point...even during our event at 9pm at night they were there to answer questions.

Cons: No real issues with any details of software. All worked smoothly for the silent auction we had. Only suggestion is maybe consolidate the menus instead of having to click between so many to access different parts of the auction set up.

Overall: we were able to raise money by using this software for a silent auction. It was simple to tell people about how to bid and they were excited to keep getting text messages if they were outbid.

Awesome!

May 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and ability to make changes even during the event. The support was amazing from day one, considering I wasn't the most techie person and had a lot of questions, they were patient with me! Everything was online immediately with details of winning bidders, made check out a breeze. We wanted to broaden our reach outside of the actual live auction, and even had bidders from the UK and Australia!

Cons: Not really anything. The only thing that would be nice is to have a total if the winning bidder had more than one item.

Overall: Ease of use from administrator to user. Our target radiance is older and not tech savvy, we had helpers and then the people started helping others, it's that easy. The collection of funds eliminated following up and tracking of monies, it's all there for you.

Easy to use and great support

Feb 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Technical support/chat function - the team was very responsive

Cons: Stripe fee is a little higher than what I use for my other on-line donations

Overall: I recently used the auction option of Accelevents. The site was easy to set up and the technical support was outstanding (only one real technical issue that was quickly fixed - mostly it was me asking a lot of questions that Zach and team responded to quickly). The connection to Stripe worked quickly and easily. I did make my own small donation through the site because the first payment through Stripe takes about a week - subsequent payments only take a couple of days, so I had the auction winner's money in my organization's bank account within 48 hours. We used it for a single item that the donor wanted auctioned off immediately, but I'll definitely be looking to use Accelevents again for my annual event's silent auction.

Godsend for a small non-profit organization!

Jan 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: After searching for an on-line silent auction program, I was disheartened to find that most companies charge a sizable overhead cost that was unreasonable for our small non-profit organization. Then there were additional fees to avoid advertisements and post multiple pictures. I was about to give up when I came across AccelEvents. I cannot say enough about the ease of the program and amazing customer support...all for an incredibly fair price! I look forward to working with cust support team again for next year's fundraiser and plan to utilize all of their services, from ticket sales, to basket raffle tickets, to the silent auction again.

Excellent! Professional staff and super easy to use! Would definitely recommend and use again.

Jun 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This platform is easy to use. The staff offers prompt customer service and technical assistance easily through chat function. It was affordable for our non-profit fundraising event. Users can easily bid via text message without cumbersome downloads of apps or concern about internet connections.

The web platform presented the art we had up for auction beautifully and provided a way to have a link to websites of artists who donated their work, as well as social network sharing links so folks could easily share with their friends the art they were bidding on.

Overall: We were able to raise precious dollars for the organization we support.

This software was affordable, user-friendly, and comes with instant customer support!

May 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of implementation and affordability! We final fixed our sloppy checkout process by utilizing this software!

Cons: We would love to have a way to display current bid levels for each item at the event so that our guests know where to start and can compete with friends.

Overall: Easy checkout, affordable, quick entry for each item.

Vendor Response

by Accelevents on May 23, 2017

Hi Aaron, thanks for the review. Per your comment about displaying the current bid levels at the event, you CAN do that! If you click the Views tab on the Fundraiser page you will find a few different options which are designed exactly for that process including a scrolling view of all items and the current bid as well as the option to show the name of the highest bidder.

Fun, easy to use, increased events revenue

Jul 30, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Guests loved using it, made the event more fun!

Text raffle worked great. Paper raffle is a pain to set up, figure I'd give this software a try. Easy to set up and customer service was east to get in contact with (though all the information I needed was available on the website. People not in attendance of the event were also able to bid on the raffle which increased participants and revenue. Could view donation progress in real time which I and the guests enjoyed.

Overall would recommend, wish I found it sooner

Vendor Response

by Accelevents on July 30, 2015

Thanks George.

Great experience from start to finish!

Mar 12, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that we pay per event and per user. The software seemed very intuitive.

Cons: Honestly, can't think of any.

Overall: We researched online and found Accelevents to be a great option. Once we got started, we were impressed by their customer service, so helpful and timely. And even more impressed with the functionality. Such a great option and value for the investment!

Recommendations to other buyers: It would have been nice if we could have a silent auction where the top 3 bidders could win the item.

Used Silent Auction for a 6-hour fundraising event - great participation

Aug 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Silent Auctions have two drawbacks 1) the event needs to be a short period of time and 2) chaos at the end is never easily managed. This option took care of BOTH of those and more for us. All I had to do was provide a picture and item description. Printable versions were easily available. Very easy to make changes.

Cons: This is such a picky thing, but I do not like the "Metro" font on the website. Very difficult to see and when we projected the current bid screen it was not a good image for our bidders.

Overall: Earned more on our silent auction than ever before with much less effort

An excellent choice for smaller events

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Accelevents had everything we needed: text-to-bid, a website with item pages, a scrolling display for the event itself, an option for bidders to pay through their phones if they win and printable auction description sheets. The customer service was really good as well - we could just send a question through the chat and hear back within 5 minutes. They even managed to fix a timezone issue that cropped up during the event!

Cons: I would've liked a little more control over the speed at which the items scroll - some guests had trouble reading it.

Really Easy to Use

Dec 01, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I was able to use the Accelevents software at a charity event this November and it made everything really simple and effortless. The text functionality took out the guesswork and stress of bidding - it was a great experience. It was also exciting to see how many bids had been placed on certain items so I could keep track of what was really popular and which items I had a better chance of winning.

Hoping fundraising events I attend in the future will use the Accelevents software!

Vendor Response

by Accelevents on December 01, 2015

Thanks Ashley!

User friendly, increased participation engagement

Feb 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: The silent auction was easy to set-up, added a fun element to our event and increased participant engagement both in person and on the web. Zack and Jon were extremely helpful via the online chat. All of our questions were answered immediately. And as an added bonus, there were proactive communications from their team to ensure we activated everything we needed. Thanks for all the help, I would highly recommend this website for silent auctions!

Awesome Product and Team

Sep 17, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Hi, we used Accelevents for an online art auction and were able to share the event through social media with ease. The team Zach and Jonathan were amazing, they offered hands on communication every step of the way and we were even able to give them some feed back to help develop their product. I would recommend them and Accelevents to anyone who is thinking about doing an auction or fundraiser! And we will use them again. Thanks Zach and Jonathan, wish you all the best!