---
title: "Accelevents Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Accelevents Software - reviews, pricing plans, popular comparisons to other Event Management products and more."
source_url: "https://www.capterra.com/p/144596/Accelevents/"
page_type: "product"
language: "en"
publication_date: "2026-11-03"
---

# 

 Accelevents Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Accelevents

## What is Accelevents?

Discover an enterprise-grade event platform so easy to set up and manage that you will soon use it to host all your events. We support in-person, virtual, and hybrid conferences, trade shows, fairs, workshops, seminars, and more for over 12,500 organizations. Event planners love our smooth registration and check-in process, built-in badge printing, and robust lead capture tools. Book a demo, and we'll show you how to manage all your events with one powerful software solution.

## What is Accelevents used for?

[Event Management](https://www.capterra.com/event-management-software/)[Registration](https://www.capterra.com/registration-software/)[Virtual Event](https://www.capterra.com/virtual-event-software/)

Recognitions

Shortlist

Overall rating

Based on 164 user reviews

Reviews sentiment

Positive

98%

Neutral

1%

Negative

1%

Starting price

$7000

Flat Rate, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Association Management / 2026
-   Event Management / 2026
-   Ticketing / 2026
-   Event Booking / 2025
-   Event Check In / 2025
-   Registration / 2025
-   Virtual Event / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Accelevents alternatives

Highest Rated

[4.9 (789)](https://www.capterra.com/p/147664/EventCreate/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (6,132)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (80)](https://www.capterra.com/p/130158/EventsAIR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/144596/Accelevents/alternatives/)

## FAQs about Accelevents

Overview

### What problems does Accelevents solve?

Accelevents solves the operational burden of running in-person, virtual, and hybrid events by centralizing registration, ticketing, schedules, check-in, badges, streaming, attendee questions, and sponsor engagement. It also replaces paper-based auctions, raffles, bidding, and payment follow-up with mobile and text-based workflows. Event planners, nonprofit fundraisers, school organizers, and conference teams benefit from clearer attendance and fundraising operations.

Answer based on 144 reviews

Overview

### Which roles and teams benefit most from Accelevents?

Accelevents is most used by nonprofit executives, development teams, event coordinators, and project managers running fundraisers, conferences, and community programs. Executive directors and presidents oversee event performance, while development directors manage donor engagement and fundraising. Executive assistants and coordinators handle registration, attendee communications, scheduling, and on-site event logistics.

Answer based on 147 reviews

Overview

### What company size and industries is Accelevents built for?

Accelevents is designed for small businesses, which account for 82% of reviewers, and nonprofit organization management, its top industry at 30%. It targets education, media, associations, and agencies, while reviewer data also shows adoption in education management (12%) and event services (6%).

Answer based on 164 reviews

Features and Usability

### What are the key features of Accelevents?

Accelevents includes online registration, attendee management, and registration management for virtual, in-person, and hybrid events. These core features support attendee uploads, customizable registration workflows, and access to the event platform. It also offers event ticketing, agenda management, attendee tracking, and engagement options such as chat, polls, and Q&A.

Answer based on 10 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Accelevents offers the $7,000 one-time Professional plan for up to 500 registrants; Business costs $12,000 one-time for up to 2,000. A free trial is available. Professional includes one event, while Business includes unlimited events. Reviewers generally find pricing transparent, though some report feature add-ons, delayed billing, or customization costs.

Answer based on 49 reviews

Integrations

### Which third-party tools and platforms does Accelevents integrate with?

Accelevents integrates with over 30 third-party tools, including HubSpot CRM, Salesforce Platform, Marketo Engage, ActiveCampaign, Google Analytics 360, Google Tag Manager 360, QuickBooks Online, and PayPal Enterprise Payments. Its catalog spans CRM, marketing automation, analytics, payment processing, and event-management platforms such as Cvent Event Management.

Answer based on 10 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Accelevents?

Accelevents is generally easy to onboard, offering in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that event staff and nontechnical users often learn core tasks quickly, while administrators managing extensive configurations, communications, or advanced event options may need more time and hands-on support.

Answer based on 41 reviews

Getting Started and Support

### What customer support options does Accelevents offer, and how do users rate the experience?

Accelevents offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users commonly describe support as fast, knowledgeable, patient, and effective, with many noting quick chat replies. A smaller group reports delayed or inconsistent assistance, especially during live events or technical issues.

Answer based on 79 reviews

Event management

### How well does Accelevents handle event management?

Accelevents manages virtual, hybrid, and in-person events with ticketing, registration, sessions, sponsor tools, badge printing, and attendee engagement features. Event planners and nonprofit teams value its broad feature set, customization, and responsive support. New users may face a learning curve, while complex registration setups and some reporting or accessibility needs can require extra manual work.

Answer based on 90 reviews

## Features

AI summary

Based on 7,426 Event Management reviews

Capterra data shows that buyers of Event Management software rank the following features as their top priorities:

-   **Registration Management** (**53%** of reviewers rated this feature as critical)
-   **Event Scheduling** (**52%**)
-   **Attendee Management** (**48%**)

Accelevents supports all three of the features reviewers rate highest: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups efficiently, keep event timelines organized, and manage attendee details in one place, allowing teams to run events with better coordination and a smoother attendee experience.

Registration Management

4.7 (18)

83.33% of 18 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Event Scheduling

4.7 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Plan an event's time and location

Attendee Management

4.8 (16)

81.25% of 16 reviewers that rated this feature as important or highly important

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Mobile Access

4.8 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Customizable Forms

4.7 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

Online Registration

4.8 (17)

82.35% of 17 reviewers that rated this feature as important or highly important

Real-time registration over the web

Accelevents 188 features

### All Features
- Absentee Bidding: A tool that allows bidders to bid on an upcoming auction item prior to the beginning of the auction
- Access Control: Regulate who can view information within the system
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Agenda Management: Access event or meeting agenda online
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Attendee Profiles: List information about event guests
- Attendee Tracking: A list of registered participants
- Auction Management: Allows businesses to create and manage auctions.
- Audience Analytics: Track and analyze various metrics such as demographics, psychographics, behavior and other insights
- Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)
- Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
- Badge Management: Create, manage, and print wearable badges
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests
- Breakout Rooms: Sub-room created within virtual meeting/class
- Business Card/Badge Scanning: Capture contact information by scanning a physical item and having the system automatically extract data from the scan
- Buy Now Option: In addition to the traditional bidding process in an auction, add the option for bidders to buy the item immediately
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Chat/Messaging: Communicate using direct chat or messages within the system
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Custom Domains: Create branded link campaigns or short links with one or multiple custom domains.
- Customer Data Management: Searchable repository of information about clients
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Management: Store and organize information about customers and previous interactions
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Storage: Store and organize documents in a centralized system
- Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Hand Raising: Participants can alert the host if they have a question when they are muted
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Maps: Show location of event's rooms and activities on a digital map
- Event Marketing: Plan marketing campaigns for events
- Event Registration: Online registration for events
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- For Nonprofits: Software specialized for non-profit organizations
- For Virtual Events: Designed for events that occur online
- Forms Management: Store, manage and track all forms in a centralized location
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Group Registration: Register a group/batch of attendees
- Group Reservations: The ability to reserve times in groups.
- Guest List Management: Curating an intentional list of prospective guests as per relative interests to achieve specific goals.
- Image Library: Store and manage images
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Distribution: Route and distribute your leads to third party buyers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules
- Live Auction: An auction that takes place in real time in front of a group of bidders
- Live Chat: Ability to chat online in real time
- Live Streaming: Live stream to multiple devices simultaneously
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group
- Membership Management: Database of members to track personal information of individuals and families
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile Check-in: Allow attendees to check in via their mobile devices
- Mobile Giving: Ability to make a donation from a mobile device/app
- Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices
- Multi hosts: Allow multiple participants to present/co-host.
- Multi-Event: Utilize the same app for multiple events
- Multi-Location: Manage and support multiple locations
- Networking: Discover and connect with speakers and attendees at an event
- On-Demand Webcasting: An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience
- On-Demand Webinars: Allow users to schedule a webinar with registration and record the webinar automatically in the cloud.
- One-to-One Messaging: Send personal messages to clients or attendees
- Online Auction: Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items
- Online Bidding: Allows for auction participants and potential buyers to bid for items virtually from anywhere
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Payments: Accept and process online payment transactions
- Online Registration: Real-time registration over the web
- Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information
- Onsite Registration: In-person, onsite registration
- Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site
- Payment Processing: Accept, record, and reconcile financial transactions
- Personalization: Adjust communications based on previous interactions or personal preferences
- Pledge Management: Track commitments to donate in the future
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement
- Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet
- Print-at-Home: The ability to print tickets before arriving
- Private Chat: Send messages to selected individual(s) from the entire audience
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Q&A Management: Allow users to collaborate and ask questions regarding folders and/or documents within the system
- QR Codes: Matrix barcode that stores information
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receipt Management: Upload, track, and submit receipts in a central database
- Recording: Record live video calls to play later
- Recurring Giving: Manage and track recurring gifts
- Refund Management: Oversee the process of issuing refunds
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Screen Sharing: Digitally share screen view with others
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Seating Map: For selection of seat at booking or check-in
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Silent Auction: An auction in which bidders write down their bids on a sheet of paper
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Promotion: Market event via social media tools
- Speaker Management: Discover speakers and manage their details, booking and time.
- Speaker Profiles: List information about event speakers
- Sponsor Pages: Provide sponsors with dedicated digital space within event website
- Sponsorship Management: Raise funds via sponsors and grants
- Support Ticket Management: Allow customers/users to submit support queries and service requests
- Survey/Poll Management: Create and administer polls and surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticket Reservations: Create and manage ticket reservations for various events
- Ticketing: Customize, sell, and distribute tickets
- Transcripts: Export text transcripts for the chat between two or more individuals
- Two-Way Audio & Video: Presenter can see and hear participants and vice versa
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Video Call Recording: Record and playback video calls
- Video Conferencing: Connect with meeting participants remotely over video
- Video Streaming: Allows users to view videos without downloading media files
- Video Support: Supports various video file formats
- Virtual Lobby: Virtual waiting area for attendees
- Visitor Registration: Make a list and register visitors
- Visitor Tracking: Track visitors and purpose of visits
- Volunteer Management: Manage volunteer information and direct volunteer resources
- Wait List Management: Record, update and manage waiting lists
- Watch List: View and track activity related to an individual, transaction, etc.
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site

---

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Features

4.5 (149)

4.5

Based on 149 reviews

## Pricing

Value for money

4.7 (143)

Free Trial

[View pricing plan details](https://www.capterra.com/p/144596/Accelevents/pricing/)

Professional

$7,000

Flat Rate,One Time

It includes:

-   Unlimited Registrations
-   Self Check-in
-   Integration
-   Badge Printing
-   Custom fields
-   1 Event

Business

$12,000

Flat Rate,One Time

It includes:

-   Unlimited Events
-   Branded Event Pages
-   Custom Reporting

Enterprise

Custom Quote Available

It includes:

-   Unlimited Profiles
-   API & Webhooks
-   Approval Workflows

White Label

Custom Quote Available

It includes:

-   Custom URL
-   Branded App
-   Branding Removed
-   Single Sign On
-   Custom Email Domain

Value for money

4.7 (143)

4.7

Based on 143 reviews

## Integrations

[

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Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

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Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (160)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (160)

4.8

Based on 160 reviews

## User reviews

Overall rating

4.7

Based on 164 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(127)

4(33)

3(2)

2(1)

1(1)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Meetings Manager

Used the software for: Less than 1 year

### "Technical Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 2, 2026

Pros

The customer service is great. They are very responsive and patient. The training is also excellent. The ability to have Customer Success Manager is invaluable.

Cons

It is too early to tell. I have only used it for a few weeks at this point. I will need to use if longer to be able to fully answer this question.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CEO

Used the software for: 3-5 years

### "Absolute Best Event Management Tool on the Internet"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 14, 2026

In every way, my overall experience with using Accelevents for event management is overwhelmingly positive. You get great value for money, there are virtually no real bugs and issues and were there are, they jump into fix all issues very quickly. Attendees enjoy a secure environment and love the experience.

Pros

Hard to find something I don't like. The Platform itself is very intuitive, the flow very logical and easy to follow. The customer support is unparalleled and the attendee experience is always positive. We use it for a virtual conference held annually.

Cons

Really nothing. Maybe the worst thing about Accelevents is that I only get a chance to use it once a year for our annual conference and then not again until the following year.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

VP Digital Experience

Used the software for: 3-5 years

### "Administrator & User Friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2023

Pros

I've used Accelevents to host virtual events for 3 years in a row. The product is straightforward for event administrators. It gives you the right control to design your event while providing a good interface for attendees. We have been very pleased with the ease-of-use for our attendees too. The 100% browser-based delivery means no downloads for attendees. Our event attendees have continually rated Accelevents very high in our post-event attendee survey. Their support team is fast, and the knowledge base website has answers to most questions.

Cons

The gamification aspect could be improved in the platform. It's not bad, but it could be better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: Less than 1 year

### "Less than intuitive interface and documentation"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

October 26, 2020

Awful.

Pros

I liked the idea of being able to have a live exhibit area.

Cons

Administrators still had to be designated as speakers to have functionality in that session. Weird to have to register speakers as attendees to be able to see other sessions. We offered to pay money to have an Accelevents person facilitate the event or train us beyond their not-so-helpful documentation and training events. They refused, saying we were too small without even quoting us a price. Live chat support sends you back to the documentation. We finally gave up a week before the event and went elsewhere because we couldn't guarantee we could provide a good experience for attendees.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Co-Chair, Event Coordinator

Used the software for: 3-5 years

### "Options and Flexibility-Accelevents Offers it ALL"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 17, 2025

We've used the platform for our hybrid conference and appreciate being able to present our in-person conference almost in total via the virtual platform. That allows greater reach for our event

Pros

We appreciate the flexibility of the platform and being able to schedule multiple sessions during the same time slot

Cons

Nothing really. Sometimes the technical assistance might be slow when an issue arises during a workshop

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CO

Corey O.

Director, Marketing and Event Production II

Used the software for: 3-5 years

### "Definitely would recommend :)"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2025

Before using Accelevents, we used to preprint everyone’s badges which made check in a nightmare for our staff and attendees. Accelevents has completely streamlined the experience for us. The platform itself is so easy to use and it has helped to clean up the data from our events.

Pros

1.Ease of use – the website is super easy to navigate and each area is very clear how to set up. Even the landing page.. for someone with no web experience I was able to design our landing page to fit our needs. 2.Registration form – it is completely customizable, so you are able to capture the information that you need for each attendee. You can also set up traffic links within the platform to easily track where your attendees are coming from. 3.Speaker / Sponsor organization – it is easy for our speakers / sponsors to go in and update their information and now you can assign them tasks for items they need to complete. 4.Onsite check in – as mentioned above the onsite check in and badge printing is super seamless. And attendees who didn’t register ahead of the event can register onsite. And you can easily pull reports and post event and get real time updates of attendance. a.You can also update the badge design in the platform which is super easy. 5.Mobile app – there is a mobile app option that allows attendees to keep track of the event and important information, you can also set up push notifications as well to make sure they are notified of important things happening. Only slight challenge is getting attendees to initially download the app. 6.Communication – their team and our account rep are always super responsive and answer any questions we have had along the way.

Cons

5.The onsite equipment and badge cost is separate than the cost of the platform. They use a third party vendor to supply. They have been really great to work with and no issues with them, but something to note if you plan on using their services.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Project Manager

Used the software for: 3-5 years

### "Good Program and Great Support Team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 14, 2025

Easy to use and you can pick up on things easily. If any issues come up, they are usually solved almost immediately.

Pros

It's generally easy to use and has a lot of features. They also have a wonderful support team that's quick and knowledgeable.

Cons

There are some features that are still a little difficult to work around. For instance, you can't order the speakers automatically by last name. But you can drag them around, as needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Paula M.

Program Operations Manager

Used the software for: Less than 1 year

### "Accelevents - YES!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 28, 2025

Pros

The access to customer service and the ease of use is what I enjoy. Accelevents it's a great one stop shop platform

Cons

The many changes in the layout and an update is somewhat provided however not in-depth. Would love a detailed update.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Operations Manager

Used the software for: Less than 1 year

### "Very happy with this app choice!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 12, 2025

So far, it's been very positive! From the sales call with \[sensitive content hidden\], to the onboarding with \[sensitive content hidden\], and the many people ( \[sensitive content hidden\], and the engineering team) that have helped us, we have felt very heard and that we are valued as a customer!

Pros

So far, it has been a very easy product to learn and to teach. When we make changes, they are reflected immediately, there is no lag time. The Accelevents team is EXTREMELY responsive and helpful! It's probably one of the quickest response times from a vendor I've ever seen.

Cons

There are a few small things that could improve the overall user experience that we have recommended. If they are implemented, the quality of the product would increase significantly!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KJ

K J.

President and Executive Director

Used the software for: 1-3 years

### "Accelevents Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 26, 2025

Overall, we wanted a professional platform, which Accelevents provided It is expensive and takes at least 2 weeks to organize the event, but it is very nice once everything is done.

Pros

It allows our event to appear polished and professional. This was our second event, and we learned more as we went. The Help Desk is The Best! Even though it is probably more AI-driven than I know, I would like to think that they really are that kind, patient, and knowledgeable. \[sensitive content hidden\] was truly amazing! And, all of the others too! In the thousands of questions I've asked, I've only had one who just referred me to the manual without walking me through the issue. I think adding screenshots WITH RED ARROWS is so smart! I don't remember them from last year.

Cons

There are so many options, we only choose the "basics" that we need, because even that is a lot to cover for only 1 person. It would be helpful if the Virtual, Hybrid, and Live event platforms were separate and offered a more basic plan, without so many options (like ticket types) and, have a "checklist" to confirm all of the buttons are clicked that should be. --The manuals are burdensome. I found that if I just Googled "Accelevents how can I..." it was so much easier, as it usually just linked that part of the manual, so I didn't need to search it. Even though I remember thinking that some of the info was outdated. Some buttons may not be where they used to be? --We are a small non-profit, so Accelevents is a considerable expense for us, even with the massive discount. It could be more manageable if the plan were less expensive and many of the options were add-ons. Also, the $250/hr for a dedicated event person is definitely not possible but thankfully the help desk assisted when needed!-- We thought we would begin to use it for Webinars, but I don't have the time it would take to learn how to do a live event and organize it all. We will need to rethink using it again.-- It's unfortunate that when one duplicates the event, you must recreate so much to check everything, specifically, the transitions between the sessions and the waiting media. And, since our videos were coming from YouTube, they don't come in at all so you can't check if the link is correct--

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/144596/Accelevents/reviews/)

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