# Page 2 | Accelevents Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Accelevents the right Registration solution for you? Explore 164 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144596/Accelevents/reviews --- Accelevents 4.7 (164) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 8th, 2026 # Page 2 - Reviews of Accelevents ## Showing most helpful reviews Showing 26-50 of 164 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KJ Karen J. President and Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Accelevents Review" March 25, 2025 5.0 Overall, we wanted a professional platform, which Accelevents provided It is expensive and takes at least 2 weeks to organize the event, but it is very nice once everything is done. Pros It allows our event to appear polished and professional. This was our second event, and we learned more as we went. The Help Desk is The Best! Even though it is probably more AI-driven than I know, I would like to think that they really are that kind, patient, and knowledgeable. \[sensitive content hidden\] was truly amazing! And, all of the others too! In the thousands of questions I've asked, I've only had one who just referred me to the manual without walking me through the issue. I think adding screenshots WITH RED ARROWS is so smart! I don't remember them from last year. Cons There are so many options, we only choose the "basics" that we need, because even that is a lot to cover for only 1 person. It would be helpful if the Virtual, Hybrid, and Live event platforms were separate and offered a more basic plan, without so many options (like ticket types) and, have a "checklist" to confirm all of the buttons are clicked that should be. --The manuals are burdensome. I found that if I just Googled "Accelevents how can I..." it was so much easier, as it usually just linked that part of the manual, so I didn't need to search it. Even though I remember thinking that some of the info was outdated. Some buttons may not be where they used to be? --We are a small non-profit, so Accelevents is a considerable expense for us, even with the massive discount. It could be more manageable if the plan were less expensive and many of the options were add-ons. Also, the $250/hr for a dedicated event person is definitely not possible but thankfully the help desk assisted when needed!-- We thought we would begin to use it for Webinars, but I don't have the time it would take to learn how to do a live event and organize it all. We will need to rethink using it again.-- It's unfortunate that when one duplicates the event, you must recreate so much to check everything, specifically, the transitions between the sessions and the waiting media. And, since our videos were coming from YouTube, they don't come in at all so you can't check if the link is correct-- Review Source SB Stephanie B. Director, Marketing and Communications Higher Education Used the software for: 6-12 months ### "Accelevents is a Solid Product with Excellent Customer Support" March 5, 2025 4.0 Accelevents is your one stop shop for event management needs. It's easy to use for anyone unfamiliar with even planning and they have a wide selection of features and customization options. From badge printing to exhibitor and sponsor management it has almost everything you need. This is a great product to use especially if event planning is not your full time role. I'm in Accelevents daily and there was a minimal learning curve to get started using the product. The pricing is also very competitive compared to other products like CVENT while still offering great features and capabilities. This year, the team has added several new features and have also improved existing capabilities. I can see that Accelevents takes care to listen to their customers and incorporate feedback into updates and features which I appreciate. I highly recommend this product. Pros Our sponsors and exhibitors love that lead scanning is built into Accelevents so that they don't have to pay several hundred dollars to use a lead scanner. For virtual events, Accelevents provides robust features and capabilities so that attendees have a seamless experience. I love the green room feature and all of the features that moderators can use to help manage questions and virtual attendees. I have not used the built-in email functionality (we rely on Emma instead) however, I plan to use it in the future because it seems like a more elegant way to connect with our attendees. I also like the various embed and integration options available for the event landing page and virtual event hub. One of our events serves Higher Ed Technology Professionals and seamless web experience is important for reinforcing trust and ensuring attendees are confident that they're purchasing tickets for a real event and not a scam. We have run into issues, both end user errors and bugs, but the Customer Success team has been a huge resource for us. They respond quickly, go above and beyond to solve our problems, and always try to help us learn how to use Accelevents better. They are keen to follow-up on outstanding support requests and coordinate closely with the product development team to ensure we always have a positive experience. The Customer Success team has played a major role in our continued use of Accelevents as the company and product mature. \[sensitive content hidden\] has been a pleasure to work with and always takes great care of us, going above and beyond in more ways than one. . \[sensitive content hidden\] have also been great. I rarely wait longer than 60sec to receive a chat response from the Customer Success team which is not always the case with other products. Cons I'd like to see improvements regarding customizing the event hub and landing page to better meet accessibility requirements. As a state funded organization, accessibility is a major priority for us and currently there are some accessibility challenges with the product's UI/UX and functionality. There has been a continued challenge with using the built in name badge functionality. When printing badges, if you print or download badge files using a PC the art quality drops significantly, causing the badges to print blurry. This issue doesn't exist when using a Mac. The customer success team did a tremendous job helping us find a work around for a recent event, but I would like to see this improved because the badge creator is a major reason why we use Accelevents. In addition, I've found the dashboard and analytics aren't always accurate. Whether it's end user error on our part or something that is prioritized for later on in the product roadmap, I'm unsure. I am able to get all of the data I need by doing manual registration data downloads and importing the data into excel. However, I'd like to be able to confidently trust the data presented in the built-in dashboard and analytics feature. Alternatives considered [Zoho Backstage](https://www.capterra.com/p/178453/Zoho-Backstage/)[Planning Pod](https://www.capterra.com/p/125947/Planning-Pod/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Accelevents Functionality and pricing couldn't be beat! Review Source Response from Accelevents March 6, 2025 Thank you for your detailed review! We're glad Accelevents has been a valuable event management solution and that our Customer Success team—Althea, Arianne, Anya, and Anna—has provided exceptional support. We appreciate your feedback on accessibility, badge printing, and analytics. Accessibility improvements are a priority, and we’re reviewing the badge printing issue to ensure a smoother experience. We also recognize the importance of accurate analytics and are working to enhance data reliability. Your insights help us improve, and we’re grateful for your partnership. If there’s anything else we can do, we’re always here to listen! LS Lena S. Assistant Director Education Management Used the software for: Less than 6 months ### "Accelevent is Good" June 13, 2025 4.0 Accelevent team is great to work with. So far everyone is very helpful and goes out of their way to support. They are some of the best to work with whether its via chat or your assigned Tech. Pros The ability for attendees to select classes prior to the event. The push notifications. First time with Accelevents so still learning the process. The support! Cons There's still a lot of manual work that has to be done behind the scenes for conferences that allow multiple registration options. Limited filters for reports. Again, still learning. Review Source JW Janice W. Director, Advancement Religious Institutions Used the software for: 2+ years ### "This is who you want to use!" July 16, 2025 5.0 I have used Accelevents for the last six years and have never once questioned using them for the next year. I can't imagine using any other site. Pros The user-friendly auction site - and the quick response to any questions that I had - is a game changer. I only create an auction once a year and if I have forgotten anything from the previous year, the Accelevents staff is always there with a fast & perfect response. And, they are so friendly! Cons I really cannot think of anything. I have had some trouble sizing auction site photos, but I truly believe that is a me problem and not on the Accelevents side. Review Source ES Elena S. Marketing Manager Biotechnology Used the software for: 6-12 months ### "Good platform for management of events." March 10, 2025 4.0 Is very intuitive for both admin and user, has good customer support. In peak usage it bugs slightly but nothing major. Pros I liked the ease of use and alot of feautres for event organizations and to manage attendeees. Cons I felt like the event branding and design was a bit limiting, but if you are beginning to plan events I think is very good and complete. Switched from [Brella](https://www.capterra.com/p/203280/Brella/) In my previous company this platform was used, therefore it was a switch for me personally, not for the company. Review Source Response from Accelevents March 11, 2025 Thank you for your review! We're so glad to hear that you find Accelevents intuitive and packed with useful features for event management. Ease of use is something we prioritize, so it’s great to know that it has been a positive experience for you. We appreciate your feedback on event branding and design flexibility. We're always working on improvements, so if you have specific enhancements in mind, we'd love to hear them! Also, we’re glad that our customer support has been helpful and that any peak-time issues haven’t been a major roadblock for you. If you ever have questions or suggestions, feel free to reach out—we’re here to help! Thanks again for choosing Accelevents. lT lily T. marketing Events Services Used the software for: 6-12 months ### "Tabs are annoying" July 21, 2025 4.0 Pros its good that we can link it to our personal website and it works well, we havent had any issues with that Cons if you have multiple tabs open you can no longer work on the older tab so you cant quickly flick between two different events Review Source Response from Accelevents July 23, 2025 Hi Lily, Thank you for leaving us a review - we definitely hear you on the "working multiple events in multiple tabs" pain point, and we are actually releasing a fix to that in late Q3! Let us know how else we can help you succeed in your events and websites and keep the feedback coming! Karen M. Senior Director of Marketing Construction Used the software for: 1-2 years ### "Immersive virtual event." January 4, 2025 4.0 I have used this platform to create immersive virtual events for potential clients interested in various ongoing projects in the New York area, it allowed me to customize the experience with memorable imagery and branding as the main visual appeal. It allowed me to incorporate surveys and interactive chats with questions from attendees. The data collected was then used to create a simple and efficient registry to then send personalized emails with information relevant to the projects in question. Pros It is a somewhat complex but efficient platform and it adapted perfectly to our needs and those of our clients creating a memorable interactive event with suppliers, developments and prices. It allowed me to record the entire session and then make it available to the attendees. Cons I have no complaints about this tool, it works well. Review Source Courtney G. Project Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Great customer support" August 15, 2025 5.0 Pros My questions are answered by a live agent immediately and with screenshots to help me navigate to where I need to go. Cons Accelevents webpages are often the first to come up in a Google search, instead of directing the searcher to my company's webpage with the Accelevents registration embedded. Review Source KH Kate H. Program Director Entertainment Used the software for: Less than 6 months ### "Be awesome with Accelevents!" January 1, 2025 5.0 Overall using Accelevents has been a great experience. Pros Accelerants makes managing a nonprofit simple! It stream lines our work and is easy to navigate. Cons I have no complaints currently about Accelevents. Review Source SM Sara M. CEO Marketing and Advertising Used the software for: 6-12 months ### "Highly recommend Accelevents for all your event management " January 27, 2025 5.0 We have used Accel several times and have had a great expereience. It's really easy to set up and it's easy for the end user to navigate. Pros Accelevents has been our go to for both profit and for non-profits events. It's really easy to set up an event, connect to Stripe, personalize an event and launch it to the end user. Cons I wish there was more customization available such as a shorter way to present the URL outside of using an outside shortener. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Accelevents It was extremely easy to set up and use Accel events. Review Source KN Kristen N. STEH Non-Profit Organization Management Used the software for: 6-12 months ### "Great software " July 12, 2024 5.0 Pros We have used Accelevents for bookings and it works well. Cons Nothing negative to say. Would recommend! Review Source EB Elaine B. Meetings and Events Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Platform Review for Virtual Conference" August 22, 2023 4.0 Accelevents is an amazing virtual platform for hosting multi-day conference. It's easy to use as the admin/organizer and easy for attendees to navigate when participating on the platform. Pros 1\. Platform layout- from attendees' view is easy to use. 2. Registration- creating the registration form, testing and dispatching was easy3. Speaker session- creating speaker sessions was easy to use4. Accelevents team- everyone was super helpful, responsive, and friendly5. Accelevents DES- having DES to assist with all the work prior to event start date and on event days was amazing and much needed Cons 1\. Speaker name tag on screen- when presenters are live in their session, their name doesn't appear on their window for attendees to identify the speakers on main stage2. Live stream lag time - major lag time from backstage to front stage3. Live stream screen sharing video- there was a major glitch when trying to screen share a video file in a main session4. Speaker background- doesn't have an option for speakers to choose or blur their background Reason for choosing Accelevents Competitive pricing and used it before for the same conference. Review Source Response from Accelevents August 24, 2023 Hi Elaine, thanks for the feedback! We're happy to hear that you had such a great experience overall. We are working hard to expand the functionality available in the Accelevents broadcasting studio and introduce lower latency streaming options. We're looking forward to working with you and your team for future events! JW Jamal W. Program Coordinator for Student Development Education Management Used the software for: Less than 6 months ### "Great Customer Service" July 8, 2024 4.0 \[sensitive content hidden\] was awesome! A huge help in building out my event when I ran into a problem. Pros The customer service IM chat is a life saver. Helped save me so much time when I ran into an issue. Cons Cross functionality with other platforms Review Source Mike R. Account Strategist Market Research Used the software for: 1-2 years ### "One of the best hybrid event platforms on the market, highly recommend." March 3, 2023 5.0 Pros Accelevents integrates with my current tech stack nicely, but they are exceptional at giving my team the ability to maximize the engagement opportunity for both our attendees and our sponsors or partners. If you're hosting an event and want to showcase different assets or give special attention to special partners or divisions, this is the best way to do it. Cons This is one of those things where it's not about Accelevents, it's purely about event planning in general. Events are complex. Accelevents is actually one of the best ways to help navigate a complex event.... so I guess that goes to show you that I don't have much I dislike :) Alternatives considered [Goldcast](https://www.capterra.com/p/214180/Goldcast/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Review Source KD Katie D. Executive Assistant Computer Software Used the software for: 6-12 months ### "Everything I needed" August 3, 2023 5.0 Using accelevents saves me time by giving me all the information from my attendees where, how and when I need it. It also allows me to engage and communicate with them via the white label app before, during and post event, on demand. The obstacles I do run into, their team is able to guide me by listening to what I want, and knowing their product well enough to tell me how to get there. Pros Top three would be 1) the service - from initial contact, first-time user, and follow-up - I felt completely confident in the Accelevents team. Timely, helpful, sincere responses. 2) user-friendly, and getting friendlier - don't need a ton of learning or training to get started quickly and execute successfully. 3) Customizable and lots of options - can bend it to my specific needs and their team is very good at helping you be creative. Made me think outside the box of how I thought of the way I was doing things. Cons Nothing I felt like, 'oh no, what is this?! ' The few thoughts and suggestions I had have workarounds, have been implemented or are on the road map. Review Source VR Verified Reviewer Director, Partnership Relations Higher Education Used the software for: 2+ years ### "A great event tool!" August 22, 2023 5.0 The experience has been great. From demo to implementation, they answered my many questions and provided amazing support throughout. This was a game changer for our events. Pros I loved the easy to use features and the ease of use for attendees was amazing. It gave us an opportunity to move all of our event tech into one place which made it easier for us as admins and for the attendee. A really great platform that has worked well for us and met all of our needs. Cons I have no negatives. They were very up front and transparent with pricing and in addressing my needs, which was great. Review Source JG Jennifer G. Trustee Philanthropy Used the software for: 2+ years ### "Another successful online auction with Accelevents!" February 9, 2019 5.0 Pros I have used the Accelevent platform to host online auctions for the past three years. We just wrapped up our 3rd online auction and the process couldn't be easier. I love how we can cut and paste auction items and descriptions from previous online auctions. This makes the set up of the new auction so smooth. All of the choices and features of settling the credit card payments are robust and straightforward. The bidder interface is intuitive and easy. We couldn't be happier. It is complex enough to solicit auction items, to set a bid price and to write the descriptions. To have the Accelvent platform so efficient to use with all of the necessary bells and whistles makes the overall experience from set up, to live auction to settlement is seamless and awesome! I love that Accelevents is constantly enhancing the site to accommodate all types of events. I love the new feature of accepting online donations. Also, the customer service is excellent. Someone is always available when I have a question! Thanks Accelevents for another successful event! Cons The only drawback is that I could not copy the photos from prior auctions. Review Source Response from Accelevents February 19, 2019 Hi Jennifer, thanks for the feedback! You actually can import the items AND images from a past auction into your new auction. This article will walk you through the process for your next event! https://support.accelevents.com/event-setup/item-import-from-past-event JA Joanne A. Constituent Relations Coordinator Education Management Used the software for: 2+ years ### "User-friendly, low-cost auction software" May 9, 2020 5.0 Overall experience has been great. Unlimited auction items with descriptions and images, easy online and text bidding, low cost, and all items, bidding history, and winners can be downloaded in a spreadsheet. Plus, Customer Service here can’t be beat. Pros Accelevents Auction Software is very easy to use and navigate. Our school has been using it for 4 years now. Unlimited number of items can be uploaded and there is an option to include multiple images of the item, indicate its value, number of units available, and whether it’s a Live item. If you have the same items from year to year, you can move them over from your previous events to the new event. Ticketing, Fund-A-Need, Raffle, and Text-To-Give modules are also available. You only pay for what you need. The customer service is here incredible---you ask a question in the chat and within a couple of minutes, you receive a response! No matter what time of day you ask (weekend, too)! The first year we used the software, we had a couple of glitches during the event, but I went on the chat and within minutes, it was all taken care of (and this at 9:30 at night). That’s what sold me to return. Cons There aren’t really any cons---except with the automatic save. You need to remember to refresh your page to make sure that changes you made were actually saved. Sometimes, it looks like it’s saved but isn’t. I think this happens more as your list of auction items grow. Review Source Response from Accelevents May 14, 2020 Hi Joanne, We are so happy to hear that you had a great experience! Looking forward to workign with you again soon! -Jon VK Vicky K. Co-Chair Scholarship Fundraiser Non-Profit Organization Management Used the software for: 1-2 years ### "Easy to use platform at an affordable price." June 5, 2019 5.0 Besides the ease of use for the auction holder and bidders, there are a couple of additional benefits that you may not receive from another auction site. One of them being the CSR addresses any question or concern immediately. No matter what time or what day, any question you have will be instantly addressed. The other benefit is the cost. You will have an amazing auction site with a very affordable price tag. There are no hidden fees. You will know exactly what you will be paying to use the site. Pros The site is extremely user friendly without the need to be a technical genius. It is very clear how to set up your main page and then to add items, including names, photos, and descriptions as well as bidding information. The auction is also extremely user friendly for your bidders. People can simply bid from their phone or computer following an easy few step process. Bidders are also alerted immediately if they are outbid adding a competitive edge to the bidding. Because the auction is online, there is no limit on who it reaches. The site can be shared outside of your targeted group. Cons This was our second time using AccelEvents for our online auction. After our first auction, we made suggestions for areas that could be improved and all of those changes were implemented. Review Source Response from Accelevents June 6, 2019 Thanks Vikcy! We look forward to working with you again! ME Michele E. Fundraising Committee Non-Profit Organization Management Used the software for: 6-12 months ### "Accelevents Saved our Auction!" November 5, 2020 5.0 Accelevents really did save our spring auction. When COVID hit and we had to cancel our live event, we knew our fundraising efforts were going to take a big hit. Then we found Accelevents and the staff helped us get our event online quickly and easily. Our virtual auction was a big success! Now we are using Accelevents again for our holiday auction. We are very happy with the platform and the fantastic customer support! Pros Very easy to use, fast and easy to learn, wonderful customer service, very knowledgeable staff that answered all my questions quickly, and a great price. Cons Would love a bit more customization options for how the website looks and feels. It would be nice to be able to add a short paragraph of verbiage at the top of the auction and fund a need pages. In addition, we would like to be able to reorder the "tabs" so the About tab was first, then the bid on auction items tab, and then the fund a need tab. In other words, we wanted to be able to say a little bit about our organization on the first page that people see rather than having the auction items be the first thing they see. Alternatives considered [Greater Giving](https://www.capterra.com/p/127257/Event-Software/)[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) Reason for choosing Accelevents Accelevents was a more cost-effective choice for our small non-profit and had all the functionality that we needed for our virtual event. Review Source EW Erin W. Owner/Creative Director Events Services Used the software for: Less than 6 months ### "Easy to use, easy to recommend" November 7, 2020 4.0 It was great - have used it on multiple projects. Pros I offer consulting and marketing to services to small nonprofits and local businesses in the Boone, NC area. With the COVID-19 pandemic forcing many fundraisers to go virtual, I have been hired to help a few organizations navigate through the challenge of transitioning to a digital event in a short amount of time. I recommended & used Accelevents for my first contract and have continued to recommend it to additional organizations. The ease of use on the back end and the absolutely simple and inviting user-interface has made this platform a large part of the success of these events, raising much-needed funds for our local nonprofits. The most recent virtual fundraiser I worked on raised DOUBLE the amount expected, in no small part due to the bidder's quick and easy access to viewing the items up for bid. I've seen other events where you have to jump through hoops to register (or enter a CC#) prior to viewing and the turnout has been poor because of it. Thanks, Accelevents! Cons I found the effort needed to reorder items up for bid a little slow and clunky. I also am interested in personalizing/adding to the receipt that is sent to bidders immediately after the auction (maybe I just didn't see it?). I would like to communicate post-auction instructions about item pick up, etc. along with their payment link, etc. Reason for choosing Accelevents Although these sites are free, they don't have the perks of accelevent -- namely the SMS bidding feature -- which seemed very much worth the minimal cost of the platform. Review Source Response from Accelevents November 9, 2020 Hi Erin, thanks for the feedback! One other option when re-ordering items is right clicking to send the item to the top of bottom of the list. JC Justin C. Head of Special Projects Marketing and Advertising Used the software for: Less than 6 months ### "Worked Great for our Virtual Conference" November 7, 2023 5.0 Really good SaaS product. Professional and clean looking. Modern interface. Great customer service. Pros Very simple to set up and customize. Able to upload logos, change colors, add speaker bios very easily with an intuitive interface. Customer service was fantastic.\[sensitive content hidden\] went above and beyond to walk us through all of our issues and help us test everything out. Cons There were a few limitations in full customization particularly around Sessions and how to move people from one room to another. Some of our team had issues navigating the software, but that was rare. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing Accelevents Fairly low cost and all the features we needed for a small conference. Review Source Response from Accelevents November 9, 2023 Justin, thanks for the great feedback! It looks like Capterra removed the name of the CX person who supported you. Would you be able to DM us in the chat on our home page so that we can recognize them? We'd also love to hop on a call and discuss how we can further enhance the session configuration area! AJ Amy J. Director of Development and Marketing Individual & Family Services Used the software for: 6-12 months ### "I used to recommend Accelevents, but..." November 23, 2020 4.0 I started out a fan of this software. I used this in March of 2020 to do a silent auction for our nonprofit. The platform worked pretty well and seemed reasonably priced. One thing during that experience did rub me the wrong way. I was chatting with Accelevents' \[SENSITIVE CONTENT HIDDEN\]. He made a rude scoff about how someone might not have an email address. I explained to him that we serve the elderly and disabled population and that many of them may not have an email address. It didn't feel right. Fast forward now (November, 2020). I started setting up my second auction. When I went to activate it, they had increased their pricing by 35% in just eight months! I can appreciate a rate hike, but this seemed extreme. Therefore, I asked customer service if they would work with me on the pricing since I have been a proponent. They straight out said no. I'm moving on to another platform. I miss the days when customer service mattered. Pros The software has a solid auction platform. Cons The customer service. No one without an email could participate. Alternatives considered [32auctions](https://www.capterra.com/p/173097/32auctions/) Review Source Response from Accelevents December 2, 2020 Hi Amy, our platform is an online auction platform. We require an email address for validation and tracking of bidders. As for the pricing increase, we had not increased pricing for 5 years and then honored our legacy pricing for 6 months after increasing it. VR Verified Reviewer Abogado Judiciary Used the software for: 6-12 months ### "Mi experiencia en Accelevents" September 18, 2023 4.0 Accelevents es una buena opción para la gestión de eventos, puedes personalizar el diseño y la experiencia de cada evento. Pros Me gusta que se pueden gestionar eventos virtuales e híbridos además de que puedes personalizar el diseño y la experiencia de cada evento. Cons Me gustaría que el soporte responda mas rápido las inquietudes. Review Source Response from Accelevents October 4, 2023 Thank you for taking the time to share your feedback on your experience with Accelevents. We appreciate your input, especially since we're so dedicated to building out more and more customizations for our events. I would love to hear more about your support experience since we do offer 24/7 chat support which has a 30 second average response time. Please feel free to reach out to myself, your dedicated CX rep, or your Account Manager to discuss! Vanine G. Executive Assistant Human Resources Used the software for: Less than 6 months ### "Great Interactive online event platform" September 16, 2020 4.0 Overall we had a great event and got a lot of positive feedback from the participants. Pros 1\. The customer service was great: any time we had a question, a problem, or a bug, we got a quick response from the team and an immediate solution. Guys, you rock! Thanks a lot. 2. The pricing is pretty well calculated - the per participant per day payment makes it much easier for us to calculate our cost per participant and makes smaller online events possible and affordable. Cons 1\. The constant updates that are happening in the backstage - some features were coming and going and after some updates the platform was not functioning well. Which was frustrating, but the supportive team was always there to help out. 2. The platform does not have a mobile or PC app. Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/)[vConferenceOnline](https://www.capterra.com/p/204231/vConferenceOnline/)[vFairs](https://www.capterra.com/p/149104/vFairs/)[Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing Accelevents Because of the features, pricing, and quick response from the team Review Source Response from Accelevents September 22, 2020 Hi Vanine, we are happy to hear that you had a great event! We have since added release notes for all updates to the studio and throughout the platform! I hope this helps in the future. We look forward to working with you again. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.