# Emburse Captio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Emburse Captio the right Expense Report solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144601/Captio/reviews

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Emburse Captio

4.4 (16)

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Last updated March 13th, 2026

# Reviews of Emburse Captio

Ease of use

4.2

Customer Service

4.1

## Showing most helpful reviews

Showing 1-16 of 16 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Esther D.  
Consultora de comunicación - Área Marcas  
Public Relations and Communications  
Used the software for: 1-2 years

### "Good-bye, receipts! "

June 4, 2016

5.0

Due to my job, I use to attend meetings and events but I have to pay in advance with my own money my travel expenses, as taxi rides or meals. Each month I had to spent up to half a day gathering all the receipts and entering them into the accounting system of the company in order to have in return the money of the per diem allowances. Since I use Captio, I have no more paperwork related to expenses and I can better focus on my tasks.

Pros

Intuitive interface, user-friendliness

Cons

No cons at all, I strongly recommend it!

Review Source

VR

Verified Reviewer  
Business Development Manager  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "An almost automatic tool for expense management"

January 13, 2022

5.0

We have a very large human sales force and ticket management is now more agile, fast and legal.

Pros

The OCR feature The validation system flow

Cons

Sometimes the mobile application forces you to photograph the same expense twice That you have to log in every time you open it or almost

Review Source

DC

Daniele C.  
Infrastructure Specialist  
Real Estate  
Used the software for: 6-12 months

### "Too Raw, not suggested"

September 9, 2022

2.0

We bought this tool in a rush to get an expense manager tool, but my overall experience is not good, the support has been lacking and the development times to fix the issues I explained are way too long

Pros

It does is job, not well but it do. The best feature is the auto receipt reader, that allow the users to scan invoices ecc to ask for reimbourses

Cons

The tool does not integrate with any User directory, forcing the admins to create and update the software manually. The UI is not intuitive for both the admin and the users. And the tool is painfully slow.

Review Source

AL

ANGIE L.  
Lawyer  
  
Used the software for: 1-2 years

### "Easy and useful for the daily receipts and expenses bills of the every employee. "

December 7, 2017

5.0

Sometimes the customer Support is slow in order to reply you but this fact do not affect the use of the service.

Pros

It is easy but the most important thing is useful both for the employees and for the employee, moreover for accounting department.

Review Source

Berta H.  
Associate Professor  
Higher Education  
Used the software for: 6-12 months

### "Handy expense management platform"

June 2, 2016

5.0

It's very simple and usable. Automatic receipt scanning simplifies a lot the whole process, less errors and less time in valueless tasks. I recommend it!

Review Source

JM

Joel M.  
Quality Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Captio is a good platform (web and app) to do your expense management but some times confusing"

June 30, 2022

3.0

Captio is a simple and a good option for your travelling expenses for example but you have still to take lots of pictures of the tickets, upload them, modify the details etc., still you have to do many things and not automatic.

Pros

It has very important features like taking picture of the tickets from your traveling expenses for example and sometimes the recognition of the data (like cost of a ticket and date) is pretty good. After you have taking pictures of your tickets it's easy to modify the details

Cons

Sometimes is difficult to use it and you have to be very careful taking the pictures, it last a lot to upload the details of the tickets and it's confusing the process: first taking pictures, then details, etc and I never know if I have done the report already or if it's still on expenses details...

Review Source

Oriol B.  
Director of Postgraduate Studies  
Higher Education  
Used the software for: Less than 6 months

### "Makes the most out of your time!"

June 6, 2016

5.0

This is a great app if you are constantly managing expense receipts in your job, for example due to restaurant meals or taxi rides. I used to spend hours gathering all these tickets and sending them to finances in order to be paid after 30 days. And this was when I didn't forget to save the ticket. But these were other times. Now we just take a shot of the receipt and forget about it. It doesn't get any easier than this.

Review Source

Jorge P.  
Computer Systems Engineering I/S Professional  
Information Technology and Services  
Used the software for: I used a free trial

### "Awesome Application"

June 3, 2016

4.0

In my opinion, it's a wonderful application. And it goes very handy, I strongly recommend it. Never heard about it but a friend of mine told me. Since then, I used it all the time.

Pros

Easy, friendly, it just works.

Cons

No 'cons' found, however I'm sure app will improve little by little.

Review Source

VR

Verified Reviewer  
Ejecutiva de cuentas  
Marketing and Advertising  
Used the software for: I used a free trial

### "Good for travelers"

June 10, 2016

5.0

I really like taking a photo instead of putting receipts in my wallet. It's easy to use and I can control costs in my smartphone. A must for travelers.

Pros

Easy to use: just an APP in the smartphone that's digitizes and manages receipts.

Cons

Review Source

VR

Verified Reviewer  
Online Marketing Venca  
Retail  
Used the software for: I used a free trial

### "Very useful"

June 8, 2016

5.0

I used the trial and it is very useful. Ans the support is attentive and resolute. I absolutely recommend this app. You save the manual work and you can spend more time on more important matters.

Review Source

fZ

franck Z.  
Formateur client  
Professional Training & Coaching  
Used the software for: 2+ years

### "Note de frais en ligne"

February 9, 2025

5.0

Creation de notes de frais en temps reel prise de photo des factures et attribution de centre de frais generant un gain de temps conséquent.

Pros

Gestion des notes de frais simple et rapide. Les photos des factures sont analysées rapidement

Cons

Les noms des fournisseurs sont parfois confondus avec un information comptable.

Review Source

VR

Verified Reviewer  
Formateur Technique  
Printing  
Used the software for: 2+ years

### "Gestion de note de frais dématérialisée"

August 4, 2025

5.0

Pros

Prise de photos des tickets et factures pour ensuite créer ses notes de frais. Catégorisation des tickets. Gestion des frais kilométriques assistée. Gestion des centres de frais.

Cons

Lecture parfois erronée des noms de fournisseurs ou des montants. Analyse parfois longue des tickets pris en photo.

Review Source

GD

Giovanni D.  
ICT Application Specialist  
Real Estate  
Used the software for: 2+ years

### "Ottimo tool di gestione spese "

April 2, 2023

4.0

Nel complesso la mia esperienza con captio è positiva è lo raccomanderei

Pros

Captio è sicuramente un tool affidabile e facile da utilizzare sia lato amministratore che lato utente. Sicuramente ha ampi margini di miglioramento ma il prodotto è uno dei migliori a mio avviso.

Cons

La possibilità di non poter effettuare un collegamento in Active Directory per la creazione degli utenti aziendali. Dunque il dover creare manualmente persona per persona gli utenti nel sistema

Reason for choosing Emburse Captio

Per la facilità di utilizzo

Review Source

VR

Verified Reviewer  
Value stream manager  
Computer Software  
Used the software for: 1-2 years

### "Funzioni base molto buone "

December 3, 2022

4.0

Pros

Raggruppare tutte le note spese in un unico recipiente e dividerle per mese

Cons

Alcune volte la lettura con Ocr non è corretta

Review Source

JM

Javier M.  
Facility Manager  
Apparel & Fashion  
Used the software for: 2+ years

### "Eficiente para la gestión de gastos"

September 15, 2022

4.0

Todos los usuarios de la compañía estamos satisfechos con la herramienta, ha facilitado y agilizado el pago de gastos.

Pros

El ahorro de tiempo, trámites y papeleo en la justificación y gestión de gastos. En pocos pasos y con una foto del justificante queda presentada la solicitud a la espera de aprobación. El software envía alertas al usuario y el aprobador para cada acción que deban tomar.

Cons

Hay ocasiones en las que tarda en reconocer los datos del justificante pese a que la foto del mismo es correcta. Debe mejorar la funcionón de reconocimiento.

Review Source

FZ

Francesco Z.  
Controller  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Gestione note spese in mobilità con Captio"

February 6, 2023

4.0

Semplice e rapido, ma soprattutto comodo in mobilità

Pros

Facilità d'uso ed integrazione con il software aziendale per la contabilità

Cons

Le funzioni sono preimpostate e non è possibile aggiungere dei preferiti

Review Source

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