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Emburse Captio

Reviews of Emburse Captio

4.3 (15)
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Pros

  • It does is job, not well but it do. The best feature is the auto receipt reader, that allow the users to scan invoices ecc to ask for reimbourses.

  • It has very important features like taking picture of the tickets from your traveling expenses for example and sometimes the recognition of the data (like cost of a ticket and date) is pretty good.

  • After you have taking pictures of your tickets it's easy to modify the details.

Cons

  • The UI is not intuitive for both the admin and the users. And the tool is painfully slow.

  • Now we just take a shot of the receipt and forget about it. It doesn't get any easier than this.

  • Due to my job, I use to attend meetings and events but I have to pay in advance with my own money my travel expenses, as taxi rides or meals.

Showing Most Helpful

Showing 15 of 15 reviews

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Esther D. avatar
Esther D.
Consultora de comunicación - Área Marcas
Public Relations and Communications, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Value for Money
5.0
Reviewer Source
Source: GetApp
June 4, 2016

"Good-bye, receipts! "

Overall: Due to my job, I use to attend meetings and events but I have to pay in advance with my own money my travel expenses, as taxi rides or meals. Each month I had to spent up to half a day gathering all the receipts and entering them into the accounting system of the company in order to have in return the money of the per diem allowances. Since I use Captio, I have no more paperwork related to expenses and I can better focus on my tasks.

Pros: Intuitive interface, user-friendliness

Cons: No cons at all, I strongly recommend it!

Verified Reviewer
Business Development Manager
Outsourcing/Offshoring, 1,001-5,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
January 13, 2022

"An almost automatic tool for expense management"

Overall: We have a very large human sales force and ticket management is now more agile, fast and legal.

Pros: The OCR feature The validation system flow

Cons: Sometimes the mobile application forces you to photograph the same expense twice That you have to log in every time you open it or almost

Switched From: SAP Concur
Daniele C. avatar
Daniele C.
ICT Infrastructure specialist
Real Estate, 201-500 employees
Used the software for: 6-12 months
Overall Rating
2.0
Ease of Use
2.0
Customer Service
2.0
Features
1.0
Value for Money
3.0
Likelihood to Recommend
2/10
Reviewer Source
Source: Capterra
September 9, 2022

"Too Raw, not suggested"

Overall: We bought this tool in a rush to get an expense manager tool, but my overall experience is not good, the support has been lacking and the development times to fix the issues I explained are way too long

Pros: It does is job, not well but it do. The best feature is the auto receipt reader, that allow the users to scan invoices ecc to ask for reimbourses

Cons: The tool does not integrate with any User directory, forcing the admins to create and update the software manually. The UI is not intuitive for both the admin and the users. And the tool is painfully slow.

ANGIE L.
Lawyer
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 7, 2017

"Easy and useful for the daily receipts and expenses bills of the every employee. "

Overall: Sometimes the customer Support is slow in order to reply you but this fact do not affect the use of the service.

Pros: It is easy but the most important thing is useful both for the employees and for the employee, moreover for accounting department.

Berta H. avatar
Berta H.
Associate Professor
Higher Education, 201-500 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Value for Money
5.0
Reviewer Source
Source: GetApp
June 2, 2016

"Handy expense management platform"

Overall: It's very simple and usable. Automatic receipt scanning simplifies a lot the whole process, less errors and less time in valueless tasks. I recommend it!

Joel M. avatar
Joel M.
Quality Coordinator Engineer
Electrical/Electronic Manufacturing, 1,001-5,000 employees
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
2.0
Features
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
June 30, 2022

"Captio is a good platform (web and app) to do your expense management but some times confusing"

Overall: Captio is a simple and a good option for your travelling expenses for example but you have still to take lots of pictures of the tickets, upload them, modify the details etc., still you have to do many things and not automatic.

Pros: It has very important features like taking picture of the tickets from your traveling expenses for example and sometimes the recognition of the data (like cost of a ticket and date) is pretty good. After you have taking pictures of your tickets it's easy to modify the details

Cons: Sometimes is difficult to use it and you have to be very careful taking the pictures, it last a lot to upload the details of the tickets and it's confusing the process: first taking pictures, then details, etc and I never know if I have done the report already or if it's still on expenses details...

Oriol B. avatar
Oriol B.
Director of Postgraduate Studies
Higher Education, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Value for Money
5.0
Reviewer Source
Source: GetApp
June 6, 2016

"Makes the most out of your time!"

Overall: This is a great app if you are constantly managing expense receipts in your job, for example due to restaurant meals or taxi rides. I used to spend hours gathering all these tickets and sending them to finances in order to be paid after 30 days. And this was when I didn't forget to save the ticket. But these were other times. Now we just take a shot of the receipt and forget about it. It doesn't get any easier than this.

Jorge P. avatar
Jorge P.
Computer Systems Engineering I/S Professional
Information Technology and Services, 1,001-5,000 employees
Used the software for: I used a free trial
Overall Rating
4.0
Reviewer Source
Source: GetApp
June 3, 2016

"Awesome Application"

Overall: In my opinion, it's a wonderful application. And it goes very handy, I strongly recommend it. Never heard about it but a friend of mine told me. Since then, I used it all the time.

Pros: Easy, friendly, it just works.

Cons: No 'cons' found, however I'm sure app will improve little by little.

Verified Reviewer
Ejecutiva de cuentas
Marketing and Advertising, 51-200 employees
Used the software for: I used a free trial
Overall Rating
5.0
Reviewer Source
Source: GetApp
June 10, 2016

"Good for travelers"

Overall: I really like taking a photo instead of putting receipts in my wallet. It's easy to use and I can control costs in my smartphone. A must for travelers.

Pros: Easy to use: just an APP in the smartphone that's digitizes and manages receipts.

Cons:

Verified Reviewer
Online Marketing Venca
Retail, 201-500 employees
Used the software for: I used a free trial
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Value for Money
3.0
Reviewer Source
Source: GetApp
June 8, 2016

"Very useful"

Overall: I used the trial and it is very useful. Ans the support is attentive and resolute. I absolutely recommend this app. You save the manual work and you can spend more time on more important matters.

franck Z.
Formateur client
Professional Training & Coaching, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 9, 2025

"Note de frais en ligne"

Overall: Creation de notes de frais en temps reel prise de photo des factures et attribution de centre de frais generant un gain de temps conséquent.

Pros: Gestion des notes de frais simple et rapide. Les photos des factures sont analysées rapidement

Cons: Les noms des fournisseurs sont parfois confondus avec un information comptable.

Giovanni D.
ICT Application Specialist
Real Estate, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 2, 2023

"Ottimo tool di gestione spese "

Overall: Nel complesso la mia esperienza con captio è positiva è lo raccomanderei

Pros: Captio è sicuramente un tool affidabile e facile da utilizzare sia lato amministratore che lato utente. Sicuramente ha ampi margini di miglioramento ma il prodotto è uno dei migliori a mio avviso.

Cons: La possibilità di non poter effettuare un collegamento in Active Directory per la creazione degli utenti aziendali. Dunque il dover creare manualmente persona per persona gli utenti nel sistema

Reasons for Choosing Emburse Captio: Per la facilità di utilizzo
Francesco Z.
Controller
Marketing and Advertising, 1,001-5,000 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
February 6, 2023

"Gestione note spese in mobilità con Captio"

Overall: Semplice e rapido, ma soprattutto comodo in mobilità

Pros: Facilità d'uso ed integrazione con il software aziendale per la contabilità

Cons: Le funzioni sono preimpostate e non è possibile aggiungere dei preferiti

Verified Reviewer
Value stream manager
Computer Software, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
3.0
Features
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 3, 2022

"Funzioni base molto buone "

Pros: Raggruppare tutte le note spese in un unico recipiente e dividerle per mese

Cons: Alcune volte la lettura con Ocr non è corretta

Javier M.
Facility Manager
Textiles, 5,001-10,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
September 15, 2022

"Eficiente para la gestión de gastos"

Overall: Todos los usuarios de la compañía estamos satisfechos con la herramienta, ha facilitado y agilizado el pago de gastos.

Pros: El ahorro de tiempo, trámites y papeleo en la justificación y gestión de gastos. En pocos pasos y con una foto del justificante queda presentada la solicitud a la espera de aprobación. El software envía alertas al usuario y el aprobador para cada acción que deban tomar.

Cons: Hay ocasiones en las que tarda en reconocer los datos del justificante pese a que la foto del mismo es correcta. Debe mejorar la funcionón de reconocimiento.