Who Uses This Software?

We have clients from SMB to enterprise. We serve to protect a company's digital assets by enforcing strong password security, whether that is the IT team or all employees across the company.


Average Ratings

277 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $2.50/month/user
    See pricing details
  • Pricing Details
    https://keepersecurity.com/pricing.html?tab=individual&lead_source=Capterra
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Keeper Security
  • keepersecurity.com
  • Founded 2009
  • United States

About Keeper for Business

Millions of people & thousands of businesses depend on Keeper's password manager and digital vault to substantially reduce the risk of a data breach. Keeper is the world leader for securing passwords, documents and sensitive digital assets. With Keeper, your business can auto-generate high-strength passwords, protect sensitive files in an encrypted digital vault, securely share records with teams and seamlessly integrate with SSO, LDAP and 2FA. Request a Free Demo Now.


Keeper for Business Features

  • Credential Management
  • Multifactor Authentication
  • Password Generator
  • Password Reset
  • Password Synchronization
  • Single Sign On
  • User Management

Keeper for Business Reviews Recently Reviewed!


Great for enterprise, small business, community organisations or personal use

Jul 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: - I love that I can attach files to a record. Example of use: saving a login and password for an insurance site allows me to keep images of my possessions attached to that site. - I use Keeper's random password generator when I am signing up to a new site. This is so handy as I don't have to spend ages finding a password that conforms to organisational complexity. - Business use: I keep my website domain hosting details in Keeper. Create a record, enter the login and password but also attach notes to the record such as renewal dates, which credit card I used to renew, domain lookup information.... pretty much anything I need to know about renewing my domain is cut and pasted into this record for easy access. - Personal use: As I am a tech support for my family and friends, I have a folder for Mum, one for Dad, one for Best Friend etc. As they are all technophobic, i keep their logins and passwords as a backup so if they forget, they can just call me and ask.

Pros: The feature that I like best about Keeper is being able to access it anytime, anywhere from any device - at the time that I need it. I've used it for both work and personal use and recommend it to all my customers. - I only have to remember one password - it only takes me a second to access any site. - I have the ability to copy and paste a password without exposing the password to others to see. - Keeper has a browser extension that allows me to save new site logins and passwords automatically. - I like that I can sort passwords into Subjects or Folders, which is easier for organisation

Cons: I would prefer the ability to make sub-folders under the main folder headings, but that is not a show-stopper - more of a personal preference really. I think the pricing is reasonable, however, I think the personal licence should include two devices instead of just one.

Keeper Security Saved Me After A Robbery

Sep 17, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I currently use the Keeper Security app on my iPhone 6 and my MacBook Pro. Nearly four years ago I was struggling to keep track of all of my log in IDs and passwords. I knew it was important to have a variety of passwords and a complexity to them across all the electronic areas I utilized. I found the Keeper Security app to be easy to use. I soon out-grew my need for the free version and purchased the full application. This product has far surpassed my expectations! It is easy to use, back up, and synchronize with my laptop. I highly recommend this product for individuals, but would recommend it for small businesses as well. A final testimony to how this product has served me: In 2015 my home was broken into and my spouse and I got cleaned out! To make matters more complicated, we were living outside of the USA at the time. Luckily, I still had one computer and I was able to access my Keeper Security backup. Because I had Keeper I could provide all of the account numbers of my banking information, license, and passport to the police. I could call back to the USA and work with one of my banks and my credit card institutions, because I had kept the phone numbers associated with them in the Keeper Security folders that I set up. This application, this software really saved me during one of my darkest days. Again, I highly recommend this program.

Pros: Easy to use. Easy to access when you need to look up something quickly and in the moment. I have 235 listings currently and I grow the data base each week because I find one more thing to keep secure. I am able to have highly complex passwords for my financial profiles because Keeper will generate them for me. I can choose the length of password I need and press the magic dice! I like having all of my insurance information, email passwords, all the access information I forget to use with Apple, and I can have a different password for each website I sign into.

Cons: The one thing that I have recommended to Keeper is to create a price break for those who want it for just two people in the household. Right now there is no price break for two. The pricing structure is great if you want to buy a family plan, but I don't have five people in my household.

Recommendations to other buyers: Bite the bullet and pay the $29.99. It is worth it. This little software saved my spouse and I when we were robbed last year -- and couldn't think straight -- with all the documentation I saved in it.

Keeper Security Saved Me After a Robbery

Sep 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have the Unlimited Plan which means that I can create as many folders, and have as many entries as I want. I organize and categorize those passwords and account numbers I want to keep safe. This software is easy to use, as I create the file folders and then the subsequent 'documents' within each folder. Everything is automatically alphabetized. And should I forget in which folder I've kept data, I can always look it up within the entire database list. Think of Keeper Security as a locked file cabinet in which to store documents, photos, even the combination number to your gym locker! In fact, I keep a folder named, Non Active for all of those phone numbers, addresses, credit cards, serial numbers, or websites that I no longer use presently but may need to refer to in the future. When was the last time you filled out an application and were asked to list the last place or two of residence? What was the zip code again? Hence my point.

Cons: The free version of this software is limited. The price for Unlimited use for a single user is $29.99 / year. I do find that rather steep for a piece of software. However, the Family plan is for 2 to 5 users in one household and the price is $59.99. So, there's no discount for just two people in a household. My suggestion to Keeper Security would be to make the Family plan for 3 to 6 persons for $59.99 / year and make a discounted plan for two people of $40.00 / year.

Overall: Last summer my home was broken into and laptops, iPads, banking info, checks, passport, and my iPhone (among many other things) was stolen. Because I had been diligent in backing up my Keeper Security app, I was able to go on line and access all the passwords, bank account numbers (and the customer service telephone numbers associated with my bank!), even the photo I had taken of my passport. Being able to find all of my passwords and sensitive data, at a time when I was too upset to think, was a life saver to me. Keeper Security proved its value for the money that day --- and many more days afterward as I needed to rebuild not only my 'paper' life, but my digital life. I am a committed user of this software.

Recommendations to other buyers: Sync. Sync. Sync. And if you are not the kind of person to do this after you add a new folder or entry, set the software (under Settings / Enable Automatic Backup) to back up on a regular schedule.

Capterra loader

Never forget a login or lose a password again. Even those that are seldom used.

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use app. The new user quickly realizes what a functional tool Keeper is for organizing in logical fashion all you logins and passwords. Folders allow for keeping track of multiple accounts related to the same login. There is the option to leave comments on the app directly inside the folder so that "thing" you have to remember you don't forget. The app allows the addition of fields to expand on the size and amount of data you can enter into the folder. If you have several items that you discover need to be put into one folder you can do this quite easily. I have come to rely on this app and not my memory as the number of logins and passwords in my life grow. The cost is minimal but the value is evident. It is a simple idea that was well thought out and does what it claims to do. What more can you ask from a product? I gave customer support 4 stars only because I have never had to use them for any reason. If service is like the product in terms of reliability than it would have been correct to give them 5 stars. I was skeptical about this product in he beginning because there are so many competitors I thought it was a risky buy. It was a good purchase. I don't love the product it just works!

Cons: The only complaint it isn't free. I have tried other free password vaults and they fall short of Keeper. I know there should be more to complain about but I haven't found anything.

Keeper Makes Your Life So Much Simpler

May 15, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I highly recommend Keeper. It has competitors, some of which are slightly cheaper, but you get what you pay for. Keeper is rich in features and can really help you to get your business's or your own cyber security under control.

Pros: Keeper has given me the ability to create, maintain and securely store and retreive more than two hundred and fifty unique passwords, PINs, and the answers that I have given to the security challenge questions that I use to access password protected websites as well as my numerous devices. I also store a lot of sensive data in Keeper, like family health records, contents of safe deposit boxes and their locations, license and VINs numbers on autos that I own, etc. It is a wonderful tool for both work and personal records and because I only have to remember one password, it can be long (mine is more than fifteen digits) and can contain numbers, symbols, and upper and lower case letters. All of my other more than 250 passwords maintained by Keeper are similarly complex. The length and complexity of the passwords that you create is limited only by the rules of the individual websites that you use. Can you remember 250 distinct, long, randomly generated alphanumeric passwords? No, but Keeper can. Just remember to put a copy of your "master" password in a secure place (like a safe deposit box) in case you have a memory lapse.

Cons: Almost nothing bothers me about Keeper. It has many, many features, some of which I have yet to use, but it works well on all of my devices (Windows, Android and iOS) as I currently use it. There is a learning curve with Keeper, but not to difficult. You will be using many of Keeper's features after a few hours of use, and its basic features after a just a few minutes.

Capterra loader

Keeper a great password Manager for it's money.

May 21, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: A great password Manager, which has a very rich functionality. You will love these built-in functions as built-in password generator that will help you to generate long, strong and most importantly do not duplicate passwords that will protect your precious data and now you don't have to invent them yourself, but the main thing to remember or worse write what actually is, is an app that stores these passwords in encrypted form, and the attackers will not be able to use them. Just want to note such functions as automatic filling of your credentials on all platforms and on any device. Owners of devices with fingerprint access will be able to use it when accessing the Keeper password database. Cardholders will also be pleased with the possibility of automatic filling of forms in online stores. With this application you will not only protect your credentials, but also protect your personal files such as videos, photos, saving them in the cloud. And to top it all off, I'd like to mention two-factor authentication

Cons: The application is paid, but it is unlikely that this can be regarded as a minus because for the lost data sometimes you have to pay a lot more, so that the application is definitely worth the money.

Overall: This app is definitely in the top of the best password managers not only in my, but also in the world ranking and is not worth so much money that you can lose without protecting your data and pay a much higher price.

Simple, Elegant Password Management that I have used for 2+ years

Nov 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Browser App Extension allows you to have passwords automatically entered. Such a time saver

Seamless integration and syncing between devices

I guess we have no way of knowing if the App is REALLY safe but if you goto keeper.com they have extensive documentation on how they encrypt and store your data, their security disclosure and their certifications. I guess if you're really worried you should store your passwords under your mattress at home.

Cons: Sometimes the Browser App Extension Popup does not bring up the correct login. An example of this occurs when you are on an ecommerce site and taken to a 3rd party payment site (ie Paypal Popup) but you retain the shops URL. As Keeper does URL matching to determine what password to retrieve this can be an issue...you need to open the Vault interface and get your paypal password. A way to select what username/password combo from the popup dialog would make things easier.

Overall: I have used the app for over two years and have found it to be a time-efficient and safe way to store my passwords for ALL my online accounts. I also store other important information on there (like SS # etc)

Safe Deposit Box for All Your Passwords

Oct 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Best password generator I've ever used. It's simply great!

Pros: This is a great product. Keeper is a vault and a generator for passwords. And it also has a browser extension that allows the vault to be accessed while online. Keeper can generate ids and passwords for new sites...and they are very secure passwords...very cryptic 128-byte passwords. It also is has fields for storing answers to questions used to verify one's identity that are sometimes used by sites. In the vault, you can organize passwords in folders...for example, all banking passwords in one folder, home information sites in another. And it will fill in the id's and passwords automatically if you wish. The vault can be backed up to the cloud or stored on another device of your choosing. The can print them out. Finally, it will sync across several devices. Create a password on your computer, it shows on your tablet or phone.

Cons: This product is simply great! They do have a small charge annually if you want to share the program with other family members.

'Fits in seamlessly with my daily

Sep 22, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -It saves time on each login that I have as not only are the password and login details held securely but all you don't even have to enter them. All you have to do is click on a button.

-It allows the user to save all their log-in details and and then group. Thus, it allows you to have a helicopter view off the platforms you use etc.

-You can also use the software to store other information not related to log-in and password details

Cons: - Sometimes the login might be on a certain page, however, the software might have stored a different page.

-When you have multiple people signed up for the one account. If it's emails there is no problem but sometimes it might be login with numbers, thus it's hard to know whose accounts it is.

Overall: - Saves Time s

- Has all my logins and passwords in one place

- Gives me a helicopter of all my logins.

- Makes it easier for me to delete websites that I don't use as have them all stored in one place.

- Allows me to store private information

- Syncs across all my devices

Essential secure pword & data software

Feb 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: I've been using Keeper for 5 years and can't imagine not having it with complex passwords required for so many websites and other logins. It looks simplistic, is easy to use, but under the hood is highly sophisticated reliable secure software. I have over 200 'records' that are encrypted, saved, and synced to all the devices I want. It takes about 30 seconds to create a new record with a user id, password, and website link. It is available for Windows, IOS, Linux, and Android. There are also browser extensions for Firefox and Chrome. This makes logging into any website a snap, as 'Keeper Fill' can enter all the info for you. With 256 AES encryption, 2-step authentication, and up to 100K Iterations, Keeper keeps my data safe, secure, and easy to access.

Pros: High level of security, ease of use, 2-step authentication, interface, scalability, platforms available, touch ID, complex password creator, syncing to all devices, super fast backups, record sharing

Cons: None so far. I've thought of some in the past, but were created and or fixed.

Keeper. Best Password Manager.

Sep 18, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. It is simple to save and retrieve passwords and login information. Keeper fills it in for you. It's a real time saver.

Creates complex passwords for you if you want.

Safe and secure.

Syncs across all devices.

Cons: The free version has limited features. I recommend the paid plans. They have individual, family, and business plans available. They are worth every penny.

Overall: After having my home broken into and dealing with identity theft, I was determined to find the best password manager there was. I wanted an app that synced across all devices. It had to have the highest security standards to protect my login information. It had to be super easy to use. With Keeper, I'm confident that I found it. I now can't imagine going through the day without it. It's a real lifesaver.

Recommendations to other buyers: Use different passwords for everything. Make complicated passwords. Save all of your password information in one place inside Keeper and assign each to it's website or app.

The larger the company the more passwords to remember, but this KEEPS it SIMPLE

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Quick access to all of your passwords and easy to create those passwords then the BEST I don't have to memorize them! I have my passwords, for both business and private, then I have to remember my clients passwords sometimes. So it becomes overwhelming sometimes and you sit there trying to remember the clever way to set it up so that you would only to find out you can't. But not with Keeper quick and easy and in this ever changing world it sure you can appreciate that.

Cons: Enter face with Desktop app sometimes they don't match, then you have to uninstall and reinstall to match up. Now I use both the home and company version as well and this has only done it twice in the many years of use. But I would still rate it an ever-changing due to all the other features that had worked with no issues.

A secure and reliable password manager for personal and business use.

Jul 15, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The application is intuitive and easy to use. You can organize and save logins and password details. No limit in the sharing of files or records. Store unlimited passwords. The application ensures round the clock support and customer service. To improve the security of your vaults, you can use the biometric fingerprint option to gain access to your accounts. The application is flexible to be customized according to the organization's rules and procedures. Login and password generation. The application, in addition to passwords, also permits attaching images and media files to your digital vault. The main advantage of the tool is that you just have to remember one main password to access these from any device or from multiple operating systems. Allows easy navigation and data is automatically backed up.

Cons: Form filling (auto filling) capabilities can be improved. If you are choosing a monthly fee, it is indeed an expensive alternative. The free version lacks features. A feature to notify users when their subscription needs renewal.

Stop Writing Your Passwords Down!

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Google Chrome has a way to store passwords within your browser but on your phone what are you supposed to do if you forget one of your passwords? USE KEEPER! This app is the best for keeping your passwords organized - you can even separate the software or websites you use into folders. For example, I have all websites I shop on under a "Shopping" folder and all the bills I pay online under a "Finances" folder, and so on.

Cons: When using the computer, you just have to remember to be logged into your Chrome (or whatever browser) extension at all times so Keeper will automatically fill your password for you. And everytime you close your browser, it logs you out so you have to reenter your credentials when you open.

I juse keeper to store my passwords

May 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Keeper is a great way to store and organize your passwords. I use the IOS app on my phone. its impossible to remember all of your passwords, I would be lost without this software. I like that I can use touch ID to access my passwords which really speeds up the process. My mother who isn't great with computers and is even worse at remembering passwords uses this app too with out any problems, which speaks to how intuitive and easy to use its user interface is.

Cons: the interface while very functional, isn't polished. it looks a little cheap or under developed. it does not take away from how the app works, but other password managers definitely have a leg up in the looks department

Be Safe w/ Keeper Security

Feb 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's right there when I need important information. Passwords, bank or financial info or whatever I can populate in it. It's always there secure and accessible.

Cons: None. I love my Password Keeper.

Overall: I've been a user of Keeper Security for over 5 years. The App is easy to use (actually fun to use), I have all my passwords available on my smartphone, laptop or desktop whenever I need them. No more post-its or redundant easy to hack passwords. The program creates passwords for you if you want to use that feature, or you can create your own password. If you use your own password, the program provides a difficulty level for that password.

I just love having everything I need at my fingertips, secure and safe. I have a tinge of OCD, so this works.

Get the App and use it. It's affordable, safe, secure and fun.

Recommendations to other buyers: Get it, use it and love it!

Great Product and Easy to Use for the Whole family

May 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: My whole family from teenagers to 60+-year-old mother uses it. I use it in the office, at home, and on the go. I have hundreds of passwords securely saved that I can access easily from all my devices. I love that I can quickly generate new passwords and store new site information quickly and easily. Customer service has been wonderful the couple of times I have needed them. I love that I am able to share passwords and login information between users, including my coworker.

Pros: Ease of Use. Strong Passwords. Multi-Platform. Several Plans to Choose From. Great & Fast Customer Support. Price is Right for Me. Simple to Share Passwords Between Registered Users.

Cons: The only thing that I have found that I do not like is that there is no warning before the subscription expires.

Secure

Nov 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Keeper keeps your passwords safe. I also like how strong the passwords are when using the password generator. It keeps all of my logins and passwords easily accessible and I really like that I can create a record to hold a web address (to pay a bill) as well as auto-fill the login and password fields. It also stores your credit card numbers if you'd like by adding a field. You can also keep track of when you make a payment by creating an additional field. There are so many uses besides storing/creating your passwords.

Cons: Not really a con but I would like to see auto fill for the month and year of a credit card when paying a bill.

Capterra loader

This is the only password manager I like on mobile.

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Keeper is so stupidly easy to use on mobile. I also use LastPass on MacOS devices but I do not care for the mobile app AS much. Keeper is by a long shot the winner for me. Every time I get a new phone I can get my passwords back. fairly simple.

Cons: Speaking of new phones, while it is mostly easy to get passwords back for a new phone, I usually do forget how to do it which leads to panic for a few minutes until I remember. I wish maybe there was a bit more direction on getting things up and running on on a new device or on a reinstall.

Overall: This is a daily use product for me and the only one I truly like and feel is useable on a mobile device.

The best app I've ever used. Updates keep the app clean and fresh

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to use and secure. Tried a few of these apps before sticking with Keeper. Multiple users is perfect. I use Keeper on every device I own. Can't tell you how handy that has been when your on your cell and using an Ipad to look up an account number instead of searching on the phone

Cons: wish Keeper would expand library to include contacts including notes/files and a live address that jumps to "maps" Eg; Because I work solely out of town, I keep my health card number in Keeper. In another app, I keep my medical history and in another I keep a picture of my health card in case I misplace it while on the road.

Awesome Keeper

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: If your a privacy person or in the business field you really need this. Keeper is the one you can trust. It manage your password policies and monitor password compliance with Keeper's dashboards, reporting, auditing and notifications. It's a safety vault that no one can access accept you and your DNA profile.

Pros: I love Keeper! It allows users to attach photos and videos in a digital vault in addition to passwords. Users can take pictures of their passports or credit card and store them in their vault without having to save those pictures in their phone.

Cons: To love is to keep that's why Keeper is the best.I haven't experience any problem and disappointment with Keeper. Thumbs up!

Seasoned user of Keeper

Jan 14, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: VERY user friendly!! This IS a must have app for user id's & PW's!! I'd be lost with out it! Customer support is responsive...usually within 24 hours (wish it was a bit faster though) Like the fact they give users a trial run to "test the waters" One feature that is FANTASTIC is their desktop extension app! LOVE this feature! SO helpful!!

Cons: I wish they would reach out to longer time users to ask for feedback/input on what they need...ESPECIALLY since we pay for the product. The ability to upload only 5 items is annoying! No ability to move uploaded items, within the app is equally annoying.

A Great Dependable Password Generator and Keeper/Vault

Mar 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: But the pros overcome the cons.

Pros: This app is easy to use. It will generate Id's and Passwords for any site, and the passwords are very exotic/cryptic. The only password you need to remember is the one to get into the app "vault" where the passwords are stored. It carries the information across various platforms, and the vault is accessible from any of them. Also, they are "backed up" to the Keeper vault occasionally, so you won't lose anything if you lose a device somehow.

Cons: Sometimes it won't fill in the passwords automatically. You have to open the vault and "cut and paste."

Keeper is convenient, easy to use!

Dec 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have been so pleased with the app and I was skeptical at first! My husband said I should use it and I was not sure that I wanted to put so much information there. Once I tried it, I was sold!

Pros: I love that I only have to remember one password! I use the app daily to access all sorts of personal information...not only passwords. I love that there are fields for URLs and notes. I keep very sensitive information in Keeper and I don't worry about the security issue. I use the app on my phone and on my laptop and I can access it anywhere! I have been using Keeper for 4 years and I have every intention of continuing!

Login Details Available Across Platforms!

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I no longer need my password-protected spreadsheet to store my account login information. A key recommendation from security experts is to use different credentials for every account. In today's online marketplace, this is only possible with a password manager. As a user of a laptop for home, a laptop for work, smartphone, tablet and so on, I needed an app that I could access from each device. Keeper is perfect for that! And now I can share joint account credentials with my husband, right from the app! Keeper also tells you is the passwords are weak and creates new ones for you. For 2FA, I use Google Authenticator -- when I had problems after getting a new smartphone, I called Customer Service and received excellent support!

Cons: There is a bit of a learning curve, similar to all new apps. After all, this is a lot different from my old spreadsheet.

LOVE Keeper!

Jun 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I started using Keeper almost 3 years ago, after my password (you know, the one I used for everything online) was compromised. Someone used it to gain access to my Amazon account and it was a nightmare dealing with customer support to regain control of my own account. Keeper has made my online presence safe and secure. I'm no longer panicking at 2am that someone is going to hack my accounts - the peace of mind is worth every penny.

Cons: Nothing really! Sometimes the app is wonky and doesn't autofill but that is easily resolved by closing it and relaunching. This is rare!

Great, Secure, Easy-to-Use Password Keeper.

Nov 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Keeper has such an easy, intuitive user interface. I have tried many products but have found this the easiest (an therefore one that I actually use on a daily basis). I also like that I can keep other information about each account. Made it really easy to contact all my creditors when I lost my wallet a few years ago.

Cons: Keeper needs to make it easier to contact (and get answers from) customer service. They need to provide a live chat or phone number so users can avoid wasting their time looking through lists of topics or doing unproductive topic searches.

The best password security app!

Sep 24, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: It's the best Password Security App on the market. My comments below tell the story. However, I also want to mention besides being the best password security App, the customer service and support, if needed, is amazingly responsive.

Pros: There are several Pros, the first being it works, never an issue. It's extremely secure, it's not expensive and fun to use with the many user options. It's just an awesome app that works perfectly.

Cons: None. As I mentioned, it works. Take the worry out of securing your passwords and let Keeper handle it.

Recommendations to other buyers: Just do it. It's all over the Internet, Keeper Password is the best App on the market for securing password without a doubt.

Awesome App - Keeper Password

Sep 03, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's affordable, easy to use, safe and very functional. As I mentioned, it's an asset which makes my day-to-day much easier knowing I have full access to my passwords and important information at the touch of a finger in seconds.

Cons: NONE! It's a must for everyone who's what's to have access to passwords from a very secure App.

Overall: I've had Keeper Password for several years on both my iPhone and my PC. Both work tremendously well, never an issue or interruption. The clearly an asset, allowing me to store important information and passwords safely.

Recommendations to other buyers: Your going to love the functionality and ease of use.

My most useful app

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I use Keeper for almost all my passwords. The only I don't store in there are for trial apps. It is particularly useful for apps/websites you only use quarterly or annually (like performance reviews and other corporate bureaucratic nonsense). I like the fact you can group apps into folders but if you forget what folder you stored it in you can list all the apps to find it.

Cons: Since this is a required field I have to write something here even though I can't think of any improvements I would need.

Capterra loader

Easiest way to keep track of all of your passwords and other important information

Apr 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is so easy to use and comes with military grade encryption, so that, you never have to worry about your passwords getting stolen. Anyone working for a company that requires multiple passwords or just to keep track of your personal log ins, I would highly recommend this program!

Cons: I have none. They have really made this as easy as can be. Whether you are using the computer to log in or your mobile device, your passwords are always there.

Overall: This is the best and easiest password protection "keeper" out there!

This is an Excellent Password Manager

Dec 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have used Keeper for several years for personal and business purposes. I love the ease of use--just one master password to remember--while the app creates unique and complex passwords for each different website I am on. I can't imagine going on the web without this password security software on my side.

Pros: Benefits include: --The complex passwords, unique to each site, and inserted with a simple click. --The greater security I have while working on the web. --The value of the product which I define as the cost (minimal) to its benefits.

Cons: Hmmm. I don't know of any "cons."

Does exactly what I need it to do

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how I am able to organize my data. This app is simple, easy to use and makes it super easy to not only never use the same password twice, I no longer even need to remember them. The password roller feature ensures that all my passwords are complex. Sharing the app between phone and desktop with a copy/paste feature makes this my go to app for sensitive data.

Cons: As far as I am concerned, this is a complete app. I don't see anywhere that I would ask for improvements.

Greatest password program

Mar 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like Keepers mobility and its accessibility. No matter where I am or if I have my phone on me or not I can access my passwords from any internet connected device.

Cons: I have no problems with Keeper it is the easiest app I use. I don't normally pay for apps except for certain important ones and I find this a necessity with all of the passwords we must remember daily.

Overall: I like Keepers mobility and its accessibility. No matter where I am or if I have my phone on me or not I can access my passwords from any internet connected device.

Diverse App for a Diverse world

Sep 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Easy to navigate

Access information across multiple platforms

Customizable

Organizable

Shareable

Overall: I've been using this app for 3-4 years. I started with the free version then upgraded to an annual subscription due to my ever increasing accounts online and items in my household. All the upgrades for this app have been outstanding with no glitches and seamless integration. The features available are varied and inclusive while the ease of use is very user friendly. I recommend this app to my friends and family and also to you!

Recommendations to other buyers: Try the free version first to see the different ways you can use this app.

Better than my own brain!

Apr 20, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I don't have to try to remember a gazillion passwords to every website, bank account, social media account, work programs or my kids information. That I can keep photos of sensitive documents in Keeper saves me tons of time when filling out information for school, work, doctor's office, travel, etc...

Cons: I don't have multiple users on my account so I can't comment about that. I've not needed customer service, so I can't speak to that either. I'd like to have the fonts be a bit larger.

Keeper has been a lifesaver!

Jan 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My wife and I have been users of Keeper for several years. We began as free users and eventually because of its security, we upgraded to the family plan and both of us use it extensively. It has been a life-saver by keeping our passwords secure. The support staff has been terrific as well.

Cons: If I had one thing I am dissatisfied with, it would be that it only allows so many attempts to login before it locks you out. We have been very careful with remembering our login.

I Won't Go Surfing Without Keeper

Dec 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The benefits of Keeper Security:

--its ease of use

--the unique and complex passwords for each website

--its cost-effectiveness

Cons: The software has worked great for me. No "cons" I can think of.

Overall: I have used Keeper for several years for personal and business purposes. I love the ease of use--just one master password to remember--while the app creates unique and complex passwords for each different website I am on. With a click, the password and login information is inserted. There's no way I will go on the web without this password security software on my side.

An indispensable tool for passwords

Dec 07, 2016
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Keeper will handle as many passwords as you need. It has a built-in password generator that allows you to set the number of digits. Thus, you can have a unique and strong password for every account.

Cons: If you have problems, it's very difficult to get help. This is my only gripe with the product.

Overall: I track hundreds of passwords and couldn't image not using a password vault to track them. This is a good choice for tracking yet the support options are bleak.

Recommendations to other buyers: Definitely use the browser extension. It will save you lots of time!

Bought Subscription and Never Looked Back

Jun 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Creates random, complex passwords.

Can create folders for specific types of information (ie work, personal, school).

Can connect multiple devices to one, single log-in.

Cons: If you purchase the premium then after the subscription expires, you can't edit your passwords any longer even if you could before you purchased the paid subscription.

Overall: Creates random, complex passwords.

Can create folders for specific types of information (ie work, personal, school).

Can connect multiple devices to one, single log-in.

Best password manager

Jun 26, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Only one single password should be remembered. Works on all my devices: Windows, Android, iOS and has integration with web browser. Easy to use interface (folders, attachments), possibility to generate password with different levels of security (numbers, symbols, length).

Possibility to login using the fingerprint sensor on Android/iPhone.

Cons: Rearranging folders via drag/drop functionality would be very helpful. Subscription auto-renewal maybe surprising.

Highly Recommend Keeper Enterprise

Jan 18, 2016
5/5
Overall

5 / 5
Ease of Use

4.5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The product is simple to use. It generates random strong passwords if you'd like and gives you the ability to store any information - like personal questions and responses. I no longer use true answers to the personal questions certain sites require. I just create random responses and record them in Keeper. We also require all users to use 2FA which is controlled globally so no one has a choice.

Cons: I really don't have any complaints. The application has been very helpful in ensuring compliance with our company password policies and procedures.

Recommendations to other buyers: Ease of use is a big factor. If it's not easy to use, your employees won't use it and adoption will be poor. I think 2-factor authentication is an important feature as well. We also use the ability to share passwords between team members. This is only allowed for documents like Excel, but it vastly improves our ability to secure a document and still allow multiple people the ability to make changes to it.

Time saver

Sep 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I use this app 20+ times a day. It has "KeeperFill" so I can set a ridiculously hard password and with my fingerprint it will populate the information for me. Works on pretty much everything. You enable it in the phone and it launches like a keyboard to put in your username and password. I use sites and apps that require you to change passwords every 30 days so it saves my rear.

Pros: Filling in info for you. Can generate hard passwords for you if you wish. Low cost.

Cons: Most apps are compatible, however I've had 1 or 2 that had trouble.

Recommendations to other buyers: Give it a try. Very easy to use.

Great tool for the whole family

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use keeper as a family tool and it allows us to not reuse passwords for any site and allows us to share access to accounts that require shared access such as our grocery app. I don't know how we survived without Keeper, I am confident we are safer from identify theft now as a result.

Cons: I miss being able to categorize entries when I create them. The new folder management is great but takes a second step when creating new entries.

Keeper keeps me sane across all of my devices.

May 03, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the fact that it's cross platform and will work anywhere, on any device. The tight integration with Google Chrome is a huge plus since I work in an environment that makes heavy use of Chromeboxes/Chromebooks. I'm also a big fan of the integration with the fingerprint reader on my Android phone. One touch and I can log into whatever site I need. The fact that Keeper also integrates with apps on the phone and not just websites is something that I use and appreciate on a daily basis.

Cons: There's not much to dislike, but I would like to see integration with the fingerprint reader on my laptop so that Keeper functions like it does on my phone. I would also like to see a dedicated "wallet" section like 1Password has. Those are minor quibbles though.

Keeper is great for organization!

Oct 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the ability to share passwords with individuals in a group - like the family. So much info is spread so far over the web, my wife and I can't always know where everything is and how to access it.

Cons: Biggest con is in the way that I use it. I frequently forget to categorize new entries, so I end up having to clean up my new accounts from time to time. I wish there was a better reminder to categorize new accounts at the time they are entered.

Excellent application to keep all of your passwords secure

Apr 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Customer service/support is beyond excelent. I had an issue when I bought my new iphone and could not log into my account. Customer support quickky and efficiently changed over my account and settings and was able to be back up and running in short time. I can not thank them enough for the support.

Cons: Have nothing but good things to say! As mentioned above the customer support is beyond excellent. They solved my problem and i was back up and running in very short time. I have hearing loss and have to say i was able to understand and hear perfectly as she understood my situation.

The best security measure I've ever used

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Keeper integrates with my web browser and stores my login information to any site I need. It auto-completes login fields with the correct information and, in case where I have several logins on a site, I can easily switch between credentials.

Cons: - It is more expensive than other similar password managers. You can get the job done with a cheaper alternative, for me I like Keeper and think it's worth the premium.

I use this constantly- great product

May 04, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The reality is, I have many passwords and cannot keep track of them, particularly when we are asked to keep changing them. I'm not a huge fan of keeping my passwords stored on my computer itself or having them popup/ autofill...but I need to be able to check/ change/ view passwords from wherever I am. This enables me to do this easily. I also keep other info on hand (like certain numbers I need to remember) and then I have access to them wherever I am in any place or any moment in time. Since I travel a lot, having this in a cloud based technology is essential.

Cons: Not a huge fan of the annual subscription cost. It's not huge but I always worry that companies will keep raising their prices.... but I pay it for sake of ease and peace of mind. :)

Our opinion of Keeper

Jan 19, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: We like this product a lot. We can access our sign ins and passwords on our phones, home and office computers, and I pads. Change it one place it changes in all places. We can save our links and link directly to the page we want and enter sign ins and passwords with a touch. We no longer have passwords written on post it notes or paper. We can check the security level of the passwords we save and enter key notes into the system.

Cons: There is little to dislike. The system is very convenient to use.

Recommendations to other buyers: We share passwords sometimes for some sites. When one of us changes the password it changes instantly for everyone. We access our passwords from anywhere. It reduces the tendency to use the same password over and over because memorizing is not an issue. We don't have to worry about anyone getting the information by inadvertently seeing it on a desk or computer. We have 16 using it and our feelings are unanimous.