# Keeper Security Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Keeper Security the right Privileged Access Management solution for you? Explore 506 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144637/Keeper/reviews --- Keeper Security 4.7 (506) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 13th, 2026 # Reviews of Keeper Security Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews Comprehensive security and controls 93% positive reviews out of 75 Most reviewers report security and access control features deliver strong protection and confidence for sensitive data. High and confusing pricing 46% negative reviews out of 63 Some reviewers describe pricing as expensive, with frequent upsells, unclear plans, and unnecessary paid features. Ali R. System Engineer, 501 - 1,000 employees. "Seems there are semi constant price hikes, changes in reps, and feels like a cash grab to loyal customers." Accessible information across devices 96% positive reviews out of 25 Most reviewers indicate information access is seamless, organized, and available anywhere on multiple platforms. Reliable and efficient data storage 100% positive reviews out of 20 Most reviewers describe data storage as highly secure, convenient, and a major time saver daily. ## Showing most helpful reviews Showing 1-25 of 506 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chris H. Director Information Technology and Services Used the software for: 2+ years ### "Keeper - the journey" January 2, 2026 4.0 Very positive. A helpful tool to get teams to comply with advanced security features that are necessary in today's World. Pros The integration into all aspects of my daily functions. I can maintain extremely strong passwords, simply Cons The integration with some apps forces a 2FA code, but going to retrieve the code closes integration. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) The 2022 LastPass data breach, which involved attackers gaining access to source code and developer credentials. This was the turning point for us. Review Source VP Victoria P. Manager of Corporate Services Facilities Services Used the software for: 2+ years ### "You will not regret this software!" September 16, 2025 5.0 10/10, 5 stars, all the ratings - the best product on the market by a long shot - plus they sponsor \[sensitive content hidden\] F1 so that is pleasing also. Pros It is easy to install, easy to learn to use, the browser extensions are awesome, the ability to securely share passwords with users is unbelievably helpful in team environments and the search functions work super well. The sales team are really lovely and not pushy and happy to make sure you have the right product for you, not constantly trying to upsell. Cons While I appreciate the added security of not being able to do a forgot password on a master password, it would be helpful to have some sort of opt-in feature for business based accounts for admins to force that for the inevitable person who will forget the password and learn the hard way that they need to start from scratch, as that can be a time drain. They always only need to learn once, but its a time consuming lesson! Alternatives considered [1Password](https://www.capterra.com/p/176113/1Password/) Reason for choosing Keeper Security Features, price, ease of set up and use all were outstanding in comparison. Review Source AR Ali R. System Engineer Hospital & Health Care Used the software for: 2+ years ### "Good software, horrible price hikes. " December 18, 2025 3.0 It was good, until they price hiked nearly 50%. We used to have what felt like a great discount, but after getting us on the hook, and a few rep changes, they no longer negotiate prices. We have had 4 reps, in almost 3 years. Pros It's a good software, works as intended, new features added often. iphone, android, and windows apps, browser extension. Cons Seems there are semi constant price hikes, changes in reps, and feels like a cash grab to loyal customers. We came to keeper due to pricing; they raise the price almost 10% yearly. This is not including discounts they also removed. Alternatives considered [NordPass Business](https://www.capterra.com/p/203254/NordPass/) Reason for choosing Keeper Security Pricing was the only factor, but now keeper is more expensive Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) Pricing was the main factor, but it seems keeper is now the same, if not more expensive. Review Source JH James H. Technology Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Great product especially for organizations " April 16, 2026 4.0 No issues and the the Security audit feature really helps calling out any passwords that should be changed to increase security. Pros Ease of use, value for the money and the sharing feature is great for IT who do password resets and want a secure way to share with staff. Cons Would like if it included a note taking feature like 1Password provides. The only hiccup I've experienced is it doesn't recognize certain websites - or should say it misidentifies .. but a page refresh fixes. Switched from [1Password](https://www.capterra.com/p/176113/1Password/) Cost mainly, and benefits of moving to a shareable platform Review Source JP Jan P. Security manager Computer Software Used the software for: 2+ years ### "Great toof for enterprise use" January 21, 2026 5.0 Overall experience is good. Admins and users have found their way to work with the tool and they can administrate their own groups / teams. Pros Ease of use for admins and users. Multiplatform (Desktop, phone, browser tools), Good value for money. Great sharing possibilities Cons User adoption is always internal process, there is no reminder for unused invitations and no one forces users to activate licences. Alternatives considered [1Password](https://www.capterra.com/p/176113/1Password/)[Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/) Reason for choosing Keeper Security It offered best value for money ration, functionality. Review Source AS Andrey S. IT SPECIALIST Biotechnology Used the software for: 6-12 months ### "Trust your Keeper" May 16, 2025 5.0 My overall experience with Keeper has been outstanding. The interface is intuitive, making it easy to manage passwords and secure files. Customer support has been exceptional, always ready to assist with any questions or issues. It's well documented as well, one of the best documentations in my life. Really. The reliability and performance of have exceeded my expectations, making it an essential tool for my digital security needs. I highly recommend Keeper Security to anyone looking for a robust and user-friendly security solution. Pros The most. Hmm.... I can definitely highlight the user-friendly interface and easy to navigate, high level of security and encryption, customer support and quick response times, wide range of features including secure file storage and password management, reliable and consistent performance. As well as license management flexibility Cons Some advanced features have a bit of a learning curve. For example, I remember that SSO integration was a bit unclear, but it works in the end. Alternatives considered [Bitwarden](https://www.capterra.com/p/210695/Bitwarden/) Reason for choosing Keeper Security Price and User-Friendly Interface, Vault customization Review Source SC Samantha C. Operations Manager Accounting Used the software for: 6-12 months ### "Keeper Security is great, Keeper Connections Manager is not." July 24, 2025 4.0 Pretty good. Again - has been easy to use and great implementation, our issue is with KCM and having paid for a service we can't use. Pros Simple and easy password management. Easy to share passwords in a very secure way with employees who need access to portals but don't need to know the log-in information. Cons is great, but KCM is something we enrolled in and haven't been able to use it at all. We were sold on it's ability to provide highly managed and recorded sign-ons, and we discussed which websites and programs we would use it for, and then it turned out to be too complicated for their techs to make work. A waste of lots of time and money. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) We wanted more security and streamlined operations for creating and sharing passwords. Review Source OB Olly B. Senior IT Product Manager Computer Games Used the software for: 1-2 years ### "Very good but room for improvement" January 22, 2025 4.0 The user experience is better than LastPass, but worse than Bitwarden. Pros One-time sharing feature very useful Sharing folders with teams and adjusting permissions works very well Great audit statistics Relatively good user interface and user experience Cons Browser extension quite cramped and no way to expand No keyboard shortcut to fill matching credentials (Bitwarden has cmd+shift+L) No option to set how a website URL is matched (Bitwarden has several options) Autofill button injected into form fields often difficult or impossible to click, depending on the website's design Alternatives considered [Bitwarden](https://www.capterra.com/p/210695/Bitwarden/) Reason for choosing Keeper Security Keeper had more enterprise features, and one team was already using it. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) They were breached, and their user experience was terrible. Review Source SH Scott H. Director of IT Primary/Secondary Education Used the software for: 1-2 years ### "Keeper is a keeper (of passwords)" February 25, 2025 5.0 Keeper was a seamless solution when LastPass blew up in our faces. The business relationship is simple, the product is of high quality and my team uses it as intended. For a password manager, that's my biggest ask. We aren't doing anything with PAM or automated changes today but those capabilities exist when we're ready for them. Pros It is inexpensive, very easy to use and very secure. Between the mobile app and browser plug-in, I'm able to easily fill in passwords without the risk posed by auto-fill from other vendors. Sharing and organizing secrets is also simple with support for group memberships and shared folders. Cons Nothing comes to mind. We've turned on some of their advanced security features like device approval and still no real issues. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) They were hacked multiple times and our password vault was stolen. Review Source DW David W. CIO Environmental Services Used the software for: 1-2 years ### "Customisable but pricey" January 27, 2025 3.0 Friendly staff and well informed of the product offerings. Pros The features are quite customisable and enable an organisation like ours to work within a specific requirements of operation. Cons The price is not competitive and unaffordable for our NGO. The API is an additional cost. We may need to leave Keeper purley on the grounds of cost. Alternatives considered [NordPass Business](https://www.capterra.com/p/203254/NordPass/) Reason for choosing Keeper Security The ability to manage shared passwords amongst a crew turnaround of 3months was critical. The way we have been able to share passwords and force our crew to use the shared folders so things aren't lost or taken from the org was critical. It could do this. We also needed user management so we can manage access and licensing. We found a clunky way to do this with Keeper. Bitwarden and Nordpass could not do either of these. Switched from [Passpack](https://www.capterra.com/p/151986/Passpack/) Passpack ended operation and ceased to operate. Review Source BH Bart H. Sr Account Manager Information Technology and Services Used the software for: 1-2 years ### "Keeper for all passwords" October 25, 2022 5.0 We used this for all customer passwords so the engineers who needs to have access to the customer passwords get access based on Azure Groups, it's always safe with them! Pros Browser plugin is very easy, app on Windows is also very easy to use. Good quality, good price, Azure integration, MFA based on SSO with Office 365, secure data storage Cons Nothing, it works fine for us and we save all password in it Switched from [KeePass](https://www.capterra.com/p/151987/KeePass/) We want a solution where the passwords are stored in the cloud instead over synchronization on several devices! Review Source JS Justin S. DevOps Engineer Computer Software Used the software for: 2+ years ### "Good value but not exceptional" February 17, 2020 4.0 I have no reason to doubt Keeper from a security point of view, and it's serviceable from a usability point of view, so it's okay overall. For it to become a truly exceptional tool, it would need to add the missing features that competitors have and tweak the UI a bit so that it's a bit more modern. (Like, can we get rid of the "Encryption Enabled" message? It's silly to think a password manager wouldn't use encryption in this day and age.) Pros Keeper is reasonably priced compared to the competitors we considered. Unlike virtually all SaaS vendors, they publish detailed release notes for all of their component products, which is \*super\* nice. (I just wish they included RSS feeds with those release notes so I didn't have to make my own...) Keeper is compatible with many different platforms, including Linux (Keeper desktop) and Safari (Keeper browser extension). A lot of competitors couldn't give a whit about products like Linux and Safari. Cons It's been years since we signed up with Keeper, but it still has some fairly basic limitations that it needs to overcome. For instance, in shared folders, it'd be nice to have separate sharing settings for subfolders. The UI as a whole is just not as refined as something like 1Password. Alternatives considered [1Password](https://www.capterra.com/p/176113/1Password/)[LastPass](https://www.capterra.com/p/151988/LastPass/) Reason for choosing Keeper Security It was mainly based on price and product compatibility. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) LastPass was acquired by LogMeIn, which is kind of notorious for huge price hikes. Review Source TF Thomas F. Lead Development Operations Engineer Information Technology and Services Used the software for: Less than 6 months ### "Top approach with weaknesses in UI" May 3, 2023 4.0 Pros In the approach taken to secure customer secrets it is following best practices same as the top competition. The user interface is ok and can be used on all devices without too many issues. Cons Unfortunately Keeper lacks configurability and a well designed UI. On the configuration side it lacks detailed and easy to use and understand permission settings as well as no option to set a password policy for the password generator per entry - or probably even at all. The UI is not badly solved, but some tasks are either unintuitive, involve too many clicks, or are otherwise poorly implemented. You can see that no explicit UI testing with several test persons was performed here. Switched from [1Password](https://www.capterra.com/p/176113/1Password/)[KeePass](https://www.capterra.com/p/151987/KeePass/) Company policy. We would have liked to stay with 1Password, is just a bit better in several individual aspects. Review Source AR Arka R. Associate Scientist Biotechnology Used the software for: 1-2 years ### "Keeper is great for individual or group use" January 9, 2025 5.0 Keeper is the best. I like the interface a lot and I am probably going to keep using it for a while. Pros Keeper is the first password manager I've used and likely will be the last. I like being able to organize strong passwords and share them securely Cons It can be difficult to authorize additional devices for a web vault Review Source JH Jun H. Customer Relationship Manager Commercial Real Estate Used the software for: 6-12 months ### "Perfect Software for Password Management" January 6, 2025 5.0 Perfect for sharing accounts with colleagues, and is perfect for all other passwords Pros Very easy to use, reliable and swift also Cons Master password, perhaps you can work in biometrics on personal devices like authenticator? Review Source PV Peter V. Partner Real Estate Used the software for: 2+ years ### "Top rated!" October 9, 2024 5.0 Great and really no comments! For small and larger groups! Pros Simple best and most professional app in the industry! Cons Really everything and most for all user friendly Review Source JB Jenni B. IT Program Director Non-Profit Organization Management Used the software for: 1-2 years ### "Keeper Security - Great Password Manager" October 2, 2023 5.0 This is helping our staff to manage their passwords and keep them secure. We have also transferred passwords when an employee has left the organization. This allows us to go in and either change the information or delete the account, that we might not have known about if we didn't have Keeper. Pros Very easy to use. It does a great job of prompting correctly for the user name and password, unless you have multiple ones for the site, then it allows you to select which one you want to have it fill in. It also is really good at assisting with changing a password. Cons When creating a new password it doesn't prompt for what folder you want to save it under, so you have to go into the vault to move it to the folder you want it saved too. Reason for choosing Keeper Security It gave our company what we needed and at a cost we could afford as a nonprofit. Review Source Catherine A. M. Used the software for: 2+ years ### "Keeper Security Saved Me After A Robbery" September 18, 2016 5.0 I currently use the app on my iPhone 6 and my MacBook Pro. Nearly four years ago I was struggling to keep track of all of my log in IDs and passwords. I knew it was important to have a variety of passwords and a complexity to them across all the electronic areas I utilized. I found the Keeper Security app to be easy to use. I soon out-grew my need for the free version and purchased the full application. This product has far surpassed my expectations! It is easy to use, back up, and synchronize with my laptop. I highly recommend this product for individuals, but would recommend it for small businesses as well. A final testimony to how this product has served me: In 2015 my home was broken into and my spouse and I got cleaned out! To make matters more complicated, we were living outside of the USA at the time. Luckily, I still had one computer and I was able to access my Keeper Security backup. Because I had Keeper I could provide all of the account numbers of my banking information, license, and passport to the police. I could call back to the USA and work with one of my banks and my credit card institutions, because I had kept the phone numbers associated with them in the Keeper Security folders that I set up. This application, this software really saved me during one of my darkest days. Again, I highly recommend this program. Pros Easy to use. Easy to access when you need to look up something quickly and in the moment. I have 235 listings currently and I grow the data base each week because I find one more thing to keep secure. I am able to have highly complex passwords for my financial profiles because Keeper will generate them for me. I can choose the length of password I need and press the magic dice! I like having all of my insurance information, email passwords, all the access information I forget to use with Apple, and I can have a different password for each website I sign into. Cons The one thing that I have recommended to Keeper is to create a price break for those who want it for just two people in the household. Right now there is no price break for two. The pricing structure is great if you want to buy a family plan, but I don't have five people in my household. Review Source Patrick L. Enrolled Agent - Certified Tax Resolution Specialist Financial Services Used the software for: 2+ years ### "Never forget a login or lose a password again. Even those that are seldom used." April 19, 2018 5.0 Pros Easy to use app. The new user quickly realizes what a functional tool Keeper is for organizing in logical fashion all you logins and passwords. Folders allow for keeping track of multiple accounts related to the same login. There is the option to leave comments on the app directly inside the folder so that "thing" you have to remember you don't forget. The app allows the addition of fields to expand on the size and amount of data you can enter into the folder. If you have several items that you discover need to be put into one folder you can do this quite easily. I have come to rely on this app and not my memory as the number of logins and passwords in my life grow. The cost is minimal but the value is evident. It is a simple idea that was well thought out and does what it claims to do. What more can you ask from a product? I gave customer support 4 stars only because I have never had to use them for any reason. If service is like the product in terms of reliability than it would have been correct to give them 5 stars. I was skeptical about this product in he beginning because there are so many competitors I thought it was a risky buy. It was a good purchase. I don't love the product it just works! Cons The only complaint it isn't free. I have tried other free password vaults and they fall short of Keeper. I know there should be more to complain about but I haven't found anything. Review Source VR Verified Reviewer Business Intelligence Analyst Internet Used the software for: 2+ years ### "Simple, Elegant Password Management that I have used for 2+ years" November 6, 2017 5.0 I have used the app for over two years and have found it to be a time-efficient and safe way to store my passwords for ALL my online accounts. I also store other important information on there (like SS # etc) Pros Browser App Extension allows you to have passwords automatically entered. Such a time saver Seamless integration and syncing between devices I guess we have no way of knowing if the App is REALLY safe but if you goto keeper.com they have extensive documentation on how they encrypt and store your data, their security disclosure and their certifications. I guess if you're really worried you should store your passwords under your mattress at home. Cons Sometimes the Browser App Extension Popup does not bring up the correct login. An example of this occurs when you are on an ecommerce site and taken to a 3rd party payment site (ie Paypal Popup) but you retain the shops URL. As Keeper does URL matching to determine what password to retrieve this can be an issue...you need to open the Vault interface and get your paypal password. A way to select what username/password combo from the popup dialog would make things easier. Review Source GR Grietz R. Senior Business Analyst Outsourcing/Offshoring Used the software for: 2+ years ### "Keeping your information safe!" June 8, 2021 5.0 I really love the product and I recommend this to my colleagues. I even helped in the implementation of this application company-wide. Before, we were using it for the management level, but now, it is now used in all levels promoting data security and protecting client's data by providing masked logins to operation staff. Pros I love that it has the ability to set the access of a user and apply privacy screen. I also love the Breachwatch function that alerts us if there are passwords that are weak and those that need updating. Cons It's not that I like it least but I would love it if it's cheaper so it's available to anyone. Pricing. Reason for choosing Keeper Security It's just everything we need in terms of the data protection of our clients. Before we implemented this company-wide, we were recording logins in spreadsheets, notepads, and notebooks and this setup was very risky. Good thing we have it implemented! Now, we are able to share logins of paid applications without the worry of being hacked. Review Source LW Lynn W. IT Tech 1 Telecommunications Used the software for: 6-12 months ### "Great So Far" July 23, 2021 5.0 Pros Dual Factor authentication Active Directory integration is an absolute plus Adding sites and passwords is intuitive and simple Great Customer service Cons To be honest, so far I have not found any. The product thus far has been great. Our users love it, even our users that are not very tech savvy seem to like it. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) Cost to feature ratio Review Source IC Imad C. Assistant Director of IT Hospital & Health Care Used the software for: 2+ years ### "Must have if you value your data security" March 21, 2024 5.0 I use Keeper both in my business and personal on a daily basis, and I use it to also to MFA most of my sites that requires it. Pros 1- Cloud based availability. 2- Availability on all browsers. 3- Mobile device application 4- Supports Multi Factor authenticators. Cons 1- Our users struggle with learning it and using it. 2- A lot of the sites programming sometimes prevent the extension from working Review Source SH Susan H. Vice President, owner Insurance Used the software for: 2+ years ### "Good value with accessible knowledgeable support" January 4, 2022 5.0 Since implementing Keeper almost four years ago, I can monitor employee passwords and we have much stronger passwords. With the barrage of threats coming out in recent years, I have more peace of mind that we are doing everything we can to secure our information. Pros Support is responsive and knowledgeable. Cons Can't think of anything. It does everthing I expect Reason for choosing Keeper Security Online reviews and ease of installation and use Review Source Brian C. Marketing and Advertising Used the software for: 2+ years ### "Keeper. Best Password Manager." September 18, 2016 5.0 After having my home broken into and dealing with identity theft, I was determined to find the best password manager there was. I wanted an app that synced across all devices. It had to have the highest security standards to protect my login information. It had to be super easy to use. With Keeper, I'm confident that I found it. I now can't imagine going through the day without it. It's a real lifesaver. Pros Easy to use. It is simple to save and retrieve passwords and login information. Keeper fills it in for you. It's a real time saver. Creates complex passwords for you if you want. Safe and secure. Syncs across all devices. Cons The free version has limited features. I recommend the paid plans. They have individual, family, and business plans available. They are worth every penny. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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