# Keeper Security Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Keeper Security the right Identity Management solution for you? Explore 506 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144637/Keeper/reviews --- Keeper Security 4.7 (506) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of Keeper Security Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews Comprehensive security and controls 93% positive reviews out of 75 Most reviewers report security and access control features deliver strong protection and confidence for sensitive data. High and confusing pricing 46% negative reviews out of 63 Some reviewers describe pricing as expensive, with frequent upsells, unclear plans, and unnecessary paid features. Ali R. System Engineer, 501 - 1,000 employees. "Seems there are semi constant price hikes, changes in reps, and feels like a cash grab to loyal customers." Accessible information across devices 96% positive reviews out of 25 Most reviewers indicate information access is seamless, organized, and available anywhere on multiple platforms. Reliable and efficient data storage 100% positive reviews out of 20 Most reviewers describe data storage as highly secure, convenient, and a major time saver daily. ## Showing most helpful reviews Showing 1-25 of 506 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chris H. Director Information Technology and Services Used the software for: 2+ years ### "Keeper - the journey" January 2, 2026 4.0 Very positive. A helpful tool to get teams to comply with advanced security features that are necessary in today's World. Pros The integration into all aspects of my daily functions. I can maintain extremely strong passwords, simply Cons The integration with some apps forces a 2FA code, but going to retrieve the code closes integration. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) The 2022 LastPass data breach, which involved attackers gaining access to source code and developer credentials. This was the turning point for us. Review Source VP Victoria P. Manager of Corporate Services Facilities Services Used the software for: 2+ years ### "You will not regret this software!" September 16, 2025 5.0 10/10, 5 stars, all the ratings - the best product on the market by a long shot - plus they sponsor \[sensitive content hidden\] F1 so that is pleasing also. Pros It is easy to install, easy to learn to use, the browser extensions are awesome, the ability to securely share passwords with users is unbelievably helpful in team environments and the search functions work super well. The sales team are really lovely and not pushy and happy to make sure you have the right product for you, not constantly trying to upsell. Cons While I appreciate the added security of not being able to do a forgot password on a master password, it would be helpful to have some sort of opt-in feature for business based accounts for admins to force that for the inevitable person who will forget the password and learn the hard way that they need to start from scratch, as that can be a time drain. They always only need to learn once, but its a time consuming lesson! Alternatives considered [1Password](https://www.capterra.com/p/176113/1Password/) Reason for choosing Keeper Security Features, price, ease of set up and use all were outstanding in comparison. Review Source AR Ali R. System Engineer Hospital & Health Care Used the software for: 2+ years ### "Good software, horrible price hikes. " December 18, 2025 3.0 It was good, until they price hiked nearly 50%. We used to have what felt like a great discount, but after getting us on the hook, and a few rep changes, they no longer negotiate prices. We have had 4 reps, in almost 3 years. Pros It's a good software, works as intended, new features added often. iphone, android, and windows apps, browser extension. Cons Seems there are semi constant price hikes, changes in reps, and feels like a cash grab to loyal customers. We came to keeper due to pricing; they raise the price almost 10% yearly. This is not including discounts they also removed. Alternatives considered [NordPass Business](https://www.capterra.com/p/203254/NordPass/) Reason for choosing Keeper Security Pricing was the only factor, but now keeper is more expensive Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) Pricing was the main factor, but it seems keeper is now the same, if not more expensive. Review Source JH James H. Technology Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Great product especially for organizations " April 16, 2026 4.0 No issues and the the Security audit feature really helps calling out any passwords that should be changed to increase security. Pros Ease of use, value for the money and the sharing feature is great for IT who do password resets and want a secure way to share with staff. Cons Would like if it included a note taking feature like 1Password provides. The only hiccup I've experienced is it doesn't recognize certain websites - or should say it misidentifies .. but a page refresh fixes. Switched from [1Password](https://www.capterra.com/p/176113/1Password/) Cost mainly, and benefits of moving to a shareable platform Review Source JP Jan P. Security manager Computer Software Used the software for: 2+ years ### "Great toof for enterprise use" January 21, 2026 5.0 Overall experience is good. Admins and users have found their way to work with the tool and they can administrate their own groups / teams. Pros Ease of use for admins and users. Multiplatform (Desktop, phone, browser tools), Good value for money. Great sharing possibilities Cons User adoption is always internal process, there is no reminder for unused invitations and no one forces users to activate licences. Alternatives considered [1Password](https://www.capterra.com/p/176113/1Password/)[Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/) Reason for choosing Keeper Security It offered best value for money ration, functionality. Review Source AS Andrey S. IT SPECIALIST Biotechnology Used the software for: 6-12 months ### "Trust your Keeper" May 16, 2025 5.0 My overall experience with Keeper has been outstanding. The interface is intuitive, making it easy to manage passwords and secure files. Customer support has been exceptional, always ready to assist with any questions or issues. It's well documented as well, one of the best documentations in my life. Really. The reliability and performance of Keeper Security have exceeded my expectations, making it an essential tool for my digital security needs. I highly recommend Keeper Security to anyone looking for a robust and user-friendly security solution. Pros The most. Hmm.... I can definitely highlight the user-friendly interface and easy to navigate, high level of security and encryption, customer support and quick response times, wide range of features including secure file storage and password management, reliable and consistent performance. As well as license management flexibility Cons Some advanced features have a bit of a learning curve. For example, I remember that SSO integration was a bit unclear, but it works in the end. Alternatives considered [Bitwarden](https://www.capterra.com/p/210695/Bitwarden/) Reason for choosing Keeper Security Price and User-Friendly Interface, Vault customization Review Source SC Samantha C. Operations Manager Accounting Used the software for: 6-12 months ### "Keeper Security is great, Keeper Connections Manager is not." July 24, 2025 4.0 Pretty good. Again - Keeper Security has been easy to use and great implementation, our issue is with KCM and having paid for a service we can't use. Pros Simple and easy password management. Easy to share passwords in a very secure way with employees who need access to portals but don't need to know the log-in information. Cons Keeper Security is great, but KCM is something we enrolled in and haven't been able to use it at all. We were sold on it's ability to provide highly managed and recorded sign-ons, and we discussed which websites and programs we would use it for, and then it turned out to be too complicated for their techs to make work. A waste of lots of time and money. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) We wanted more security and streamlined operations for creating and sharing passwords. Review Source OB Olly B. Senior IT Product Manager Computer Games Used the software for: 1-2 years ### "Very good but room for improvement" January 22, 2025 4.0 The user experience is better than LastPass, but worse than Bitwarden. Pros One-time sharing feature very useful Sharing folders with teams and adjusting permissions works very well Great audit statistics Relatively good user interface and user experience Cons Browser extension quite cramped and no way to expand No keyboard shortcut to fill matching credentials (Bitwarden has cmd+shift+L) No option to set how a website URL is matched (Bitwarden has several options) Autofill button injected into form fields often difficult or impossible to click, depending on the website's design Alternatives considered [Bitwarden](https://www.capterra.com/p/210695/Bitwarden/) Reason for choosing Keeper Security Keeper had more enterprise features, and one team was already using it. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) They were breached, and their user experience was terrible. Review Source SH Scott H. Director of IT Primary/Secondary Education Used the software for: 1-2 years ### "Keeper is a keeper (of passwords)" February 25, 2025 5.0 Keeper was a seamless solution when LastPass blew up in our faces. The business relationship is simple, the product is of high quality and my team uses it as intended. For a password manager, that's my biggest ask. We aren't doing anything with PAM or automated changes today but those capabilities exist when we're ready for them. Pros It is inexpensive, very easy to use and very secure. Between the mobile app and browser plug-in, I'm able to easily fill in passwords without the risk posed by auto-fill from other vendors. Sharing and organizing secrets is also simple with support for group memberships and shared folders. Cons Nothing comes to mind. We've turned on some of their advanced security features like device approval and still no real issues. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) They were hacked multiple times and our password vault was stolen. Review Source DW David W. CIO Environmental Services Used the software for: 1-2 years ### "Customisable but pricey" January 27, 2025 3.0 Friendly staff and well informed of the product offerings. Pros The features are quite customisable and enable an organisation like ours to work within a specific requirements of operation. Cons The price is not competitive and unaffordable for our NGO. The API is an additional cost. We may need to leave Keeper purley on the grounds of cost. Alternatives considered [NordPass Business](https://www.capterra.com/p/203254/NordPass/) Reason for choosing Keeper Security The ability to manage shared passwords amongst a crew turnaround of 3months was critical. The way we have been able to share passwords and force our crew to use the shared folders so things aren't lost or taken from the org was critical. It could do this. We also needed user management so we can manage access and licensing. We found a clunky way to do this with Keeper. Bitwarden and Nordpass could not do either of these. Switched from [Passpack](https://www.capterra.com/p/151986/Passpack/) Passpack ended operation and ceased to operate. Review Source AR Arka R. Associate Scientist Biotechnology Used the software for: 1-2 years ### "Keeper is great for individual or group use" January 9, 2025 5.0 Keeper is the best. I like the interface a lot and I am probably going to keep using it for a while. Pros Keeper is the first password manager I've used and likely will be the last. I like being able to organize strong passwords and share them securely Cons It can be difficult to authorize additional devices for a web vault Review Source JH Jun H. Customer Relationship Manager Commercial Real Estate Used the software for: 6-12 months ### "Perfect Software for Password Management" January 6, 2025 5.0 Perfect for sharing accounts with colleagues, and is perfect for all other passwords Pros Very easy to use, reliable and swift also Cons Master password, perhaps you can work in biometrics on personal devices like authenticator? Review Source PV Peter V. Partner Real Estate Used the software for: 2+ years ### "Top rated!" October 9, 2024 5.0 Great and really no comments! For small and larger groups! Pros Simple best and most professional app in the industry! Cons Really everything and most for all user friendly Review Source AM Angela M. VP Operations Financial Services Used the software for: 1-2 years ### "Best product ever!" July 31, 2024 5.0 Pros All of the features are wonderful but Autofill and Password Generator are essential! Cons I can not think of anything I don't like. Reason for choosing Keeper Security The ease of use and extensive features compared to others. Review Source CC Cassandra C. Owner Design Used the software for: 6-12 months ### "Keeper Security - Fantastic Sensitive Information Storage" March 30, 2023 5.0 I think Keeper Security is a great password and information management program and it's a great value for the price that it is. I was able to rest a little easier at night knowing that Keeper Security had my back when it came to my online information. Pros I love that it wasn't super overwhelming for a first-timer when I first purchased a subscription. They made it easy to welcome me into the world of password management, especially when I didn't know what to expect. For the first time, I knew what it felt like to not have to worry about my information getting hacked into or leaked out and sold on the dark web. Cons I never found one thing that I disliked about the software. They made it extremely easy to be able to relax online knowing that my information was secure. Review Source Karambir Singh K. CEO Non-Profit Organization Management Used the software for: Less than 6 months ### "Trusty Password Management for a Reasonable Price" January 18, 2022 4.0 I am still getting used to Keeper. I would say, on the whole I am satisfied with the purchase. There are some things that I either need to learn to use better or that may not work as advertised. Pros I like that I can maintain multiple credentials in a single location and that browser extensions are available for most browsers. I also like that for a single record, it is possible to enter multiple urls where the credential might be required. Cons As mentioned, it is not uncommon for me to create or update a record in my Keeper vault only to find that the browser extensions have not synchronized. This can result in account lockouts if the auto-fill function is enabled for the url. The update password functionality does not work as desired/expected which means I mostly switch back and forth between Keeper and the current browser tab to take care of things. Also, the browser extension does not always recognize when there is an existing record for the site being updated which can be a bit confusing at times. Reason for choosing Keeper Security Keeper had one of the highest ratings on the various review sites. I tried out the free trial and it met my needs and didn't seem to be too much trouble to use. Review Source VR Verified Reviewer IT-Administrator Computer Software Used the software for: 6-12 months ### "Best choice!" October 8, 2023 5.0 Pros Easy to use, best features on the market combined with a top security Cons Nothing really yet, it’s great! Maybe no free account available? Alternatives considered [1Password](https://www.capterra.com/p/176113/1Password/)[KeePass](https://www.capterra.com/p/151987/KeePass/)[Bitwarden](https://www.capterra.com/p/210695/Bitwarden/)[Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/) Reason for choosing Keeper Security It is better in every way Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) Breach and dataloss at lastpass Review Source DB Dennis B. Director of IT Defense & Space Used the software for: 1-2 years ### "Decent Enterprise Password Manager" May 3, 2020 4.0 We hoped to get users to adopt using keeper, but have had pretty poor overall adoption. Early on, there were some bugs in the browser integration that caused user headaches, and Keeper developed a reputation in our org of being a problem, not solution. Average user thinks storing passwords on the web is insecure, and people make crazy arguments as to why they do not want to use a PW manager. Short of an edict that it must be used, adoption has been our major issue. The IT team users Keeper, and we are happy with daily use. We have had pretty good support from Keeper when problems have come up. Most issues were getting the Connection to Azure working (documentation was not up to date, the Azure Web site had been modified). Migration between versions was another big issue when some users lost access to their vaults. In short, this is a good tool, but we have not gotten the business value we had hoped for due to poor adoption. Pros Keeper is pretty easy to use. Support is pretty good. Security model is good. Azure / AD Integration Admin console shows good stats on adoption rate and usage. Cons Ability to import from 1 password is very limited. Instructions are poor, and relies on CSV and CSV grooming to get an import to at best partly work. As a long time 1password user, having to manually update every entry, and recreate the OTP was way more difficult than it should have been. One of the Keeper upgrades broke access to a number of vaults, and correcting this was a wasted day of my life. Azure integration stopped working right for these account, had to get them setup again with a Master Password. Seems like the upgrade was poorly on inadequately tested. The need to have a VM dedicated to connect Azure to Keeper- drop this. Other integrations with Azure do not require an on premises VM. Why is this integration not hosted on a Keeper Server? Security audit has no filtering between personal and shared entries. Cannot add columns to audit results, and cannot limit audit to a single vault/folder. Reason for choosing Keeper Security Best all around feature set at the time. Review Source VR Verified Reviewer CTO Computer Software Used the software for: 2+ years ### "The World #1 Top Rated Password Management Industries Leader" November 9, 2022 5.0 Top notch security audit solution.Excellent in audit trails and simple to use.User friendly interface. Pros Password security management, Automated Team Management, Advanced Two-Factor Authentication Cons Most saved password should have double Encrypted Vault layer Reason for choosing Keeper Security Best security audit software Review Source KP Kelvin P. Manager Service Operations Telecommunications Used the software for: 2+ years ### "Easy and Flexible" November 14, 2021 5.0 We moved from a shared excel spreadsheet to Keeper. No comparison with security benefit of this and makes generation and sharing of individual passwords for every account significantly easier. No going back. Pros Cloud based. Nice GUI. Responsive. Easy to copy/paste passwords into app that requires the p/w. Cons Search is good but would like to be able to close trees of results uninterested in. Review Source EM Egle M. Project manager Information Technology and Services Used the software for: 2+ years ### "Strong Vault For Your Digital Identity" September 7, 2023 5.0 Pros It keeps our passwords safe, is easy to use, and works on all devices. Plus, features like fingerprint login and secure sharing make our digital life simpler and more secure. Cons There were some issues in earlier versions (master password, extentions) but these issues have been addressed in newer versions and updates. Review Source Adam F. IT Infrastructure Analyst Oil & Energy Used the software for: 1-2 years ### "Keeper security" February 13, 2023 4.0 Our experience with Keeper has been positive and has improved security and password strength across the organization. Pros Keeper security is an excellent password manager that offers an easy to use mobile application, browser extension and desktop application. It allows Teams to store shared passwords across folders along with individual records. keeper also offers a personal licence alongside the business licence so users can have a separate instance for non business related details. Keeper has good password security scores and threat intelligence although I haven't investigated this much. Cons Keeper autofill can b frustrating when working as it can block fields from custom information and occasionally stops tabbing down into the next text box. When using integration from Azure AD which handles MFA the keeper device approvals security feature can be irritating. Having to run a Windows service to avoid this can be frustrating. Review Source IC Imad C. Assistant Director of IT Hospital & Health Care Used the software for: 2+ years ### "Must have if you value your data security" March 21, 2024 5.0 I use Keeper both in my business and personal on a daily basis, and I use it to also to MFA most of my sites that requires it. Pros 1- Cloud based availability. 2- Availability on all browsers. 3- Mobile device application 4- Supports Multi Factor authenticators. Cons 1- Our users struggle with learning it and using it. 2- A lot of the sites programming sometimes prevent the extension from working Review Source SH Susan H. Vice President, owner Insurance Used the software for: 2+ years ### "Good value with accessible knowledgeable support" January 4, 2022 5.0 Since implementing Keeper almost four years ago, I can monitor employee passwords and we have much stronger passwords. With the barrage of threats coming out in recent years, I have more peace of mind that we are doing everything we can to secure our information. Pros Support is responsive and knowledgeable. Cons Can't think of anything. It does everthing I expect Reason for choosing Keeper Security Online reviews and ease of installation and use Review Source Brian C. Marketing and Advertising Used the software for: 2+ years ### "Keeper. Best Password Manager." September 18, 2016 5.0 After having my home broken into and dealing with identity theft, I was determined to find the best password manager there was. I wanted an app that synced across all devices. It had to have the highest security standards to protect my login information. It had to be super easy to use. With Keeper, I'm confident that I found it. I now can't imagine going through the day without it. It's a real lifesaver. Pros Easy to use. It is simple to save and retrieve passwords and login information. Keeper fills it in for you. It's a real time saver. Creates complex passwords for you if you want. Safe and secure. Syncs across all devices. Cons The free version has limited features. I recommend the paid plans. They have individual, family, and business plans available. They are worth every penny. 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