---
title: "Keeper Security Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Keeper Security the right Privileged Access Management solution for you? Explore 510 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/144637/Keeper/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-10"
---

Keeper Security

4.7 (510)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 10th, 2026

# Reviews of Keeper Security

Ease of use

4.6

Customer Service

4.5

## Pros and Cons in Reviews

JH

James H

Technology CoordinatorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 6-12 months.

“Ease of use, value for the money and the sharing feature is great for IT who do password resets and want a secure way to share with staff.“

April 16, 2026

AR

Ali R

System EngineerHospital & Health Care, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Seems there are semi constant price hikes, changes in reps, and feels like a cash grab to loyal customers.“

December 18, 2025

MG

Matt G

CEOConstruction, 11 - 50 employeesUsed the software for: More than 2 years.

“It’s been a complete game changer storing and accessing passwords and makes my life more efficient which is absolutely critical!“

December 2, 2025

OB

Olly B

Senior IT Product ManagerComputer Games, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Autofill button injected into form fields often difficult or impossible to click, depending on the website's design“

January 22, 2025

DW

David W

CIOEnvironmental Services, 51 - 200 employeesUsed the software for: 1-2 years.

“The features are quite customisable and enable an organisation like ours to work within a specific requirements of operation.“

January 27, 2025

FB

Fred B

Tech LeadComputer Software, 11 - 50 employeesUsed the software for: More than 2 years.

“Have to constantly log-in, plugins would not auto-complete OR would try to auto-complete things I don't wish to.“

October 16, 2024

OB

Olly B

Senior IT Product ManagerComputer Games, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Sharing folders with teams and adjusting permissions works very well“

January 22, 2025

TP

Tony P

CMOComputer Software, 2 - 10 employeesUsed the software for: More than 2 years.

“It just does not recognize URLs for login pages.“

November 19, 2024

## Showing most helpful reviews

Showing 1-25 of 510 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

John W.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Good product, but you also pay for it"

October 2, 2026

4.0

Good product, for our ISO we needed to have a good and solid solution and checked three possible products of which we selected Keeper and that was a good (but expensive) choice .

Pros

Working as expected and intuitive. The possibility to have projects and invite people for that was needed for us and working fine.

Cons

Sometimes bit complex, especially with approving / resetting things. And the price is quite higher then competitors.

Alternatives considered

[Bitwarden](https://www.capterra.com/p/210695/Bitwarden/)

Reason for choosing Keeper Security

At that time the best product with good price. Nowadays we might have chosen differently

Review Source

Chris H.  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "Keeper - the journey"

January 2, 2026

4.0

Very positive. A helpful tool to get teams to comply with advanced security features that are necessary in today's World.

Pros

The integration into all aspects of my daily functions. I can maintain extremely strong passwords, simply

Cons

The integration with some apps forces a 2FA code, but going to retrieve the code closes integration.

Switched from

[LastPass](https://www.capterra.com/p/151988/LastPass/)

The 2022 LastPass data breach, which involved attackers gaining access to source code and developer credentials. This was the turning point for us.

Review Source

AR

Ali R.  
System Engineer  
Hospital & Health Care  
Used the software for: 2+ years

### "Good software, horrible price hikes. "

December 18, 2025

3.0

It was good, until they price hiked nearly 50%. We used to have what felt like a great discount, but after getting us on the hook, and a few rep changes, they no longer negotiate prices. We have had 4 reps, in almost 3 years.

Pros

It's a good software, works as intended, new features added often. iphone, android, and windows apps, browser extension.

Cons

Seems there are semi constant price hikes, changes in reps, and feels like a cash grab to loyal customers. We came to keeper due to pricing; they raise the price almost 10% yearly. This is not including discounts they also removed.

Alternatives considered

[NordPass Business](https://www.capterra.com/p/203254/NordPass/)

Reason for choosing Keeper Security

Pricing was the only factor, but now keeper is more expensive

Switched from

[LastPass](https://www.capterra.com/p/151988/LastPass/)

Pricing was the main factor, but it seems keeper is now the same, if not more expensive.

Review Source

GI

Gabriele I.  
Cyber Security Specialist  
Oil & Energy  
Used the software for: 1-2 years

### "Keeper review"

August 28, 2026

4.0

the overall experience is ok, since we don't have to support much the company on using it and on how to use it.

Pros

learning curve, it's easy to use, the overall experience is ok, as well as the sharing feature, very useful.

Cons

we cannot migrate from a tenant to another easily, even if requested directly to the customer support. That's something that will take us weeks and it must be done. Another less important thing is the autofill that sometime it doesn't work, but could be because of the website itself.

Alternatives considered

[1Password](https://www.capterra.com/p/176113/1Password/)[Passwarden](https://www.capterra.com/p/212337/Passwarden/)

Reason for choosing Keeper Security

The economic proposal was more advantageous for that feature

Review Source

VP

Victoria P.  
Manager of Corporate Services  
Facilities Services  
Used the software for: 2+ years

### "You will not regret this software!"

September 16, 2025

5.0

10/10, 5 stars, all the ratings - the best product on the market by a long shot - plus they sponsor \[sensitive content hidden\] F1 so that is pleasing also.

Pros

It is easy to install, easy to learn to use, the browser extensions are awesome, the ability to securely share passwords with users is unbelievably helpful in team environments and the search functions work super well. The sales team are really lovely and not pushy and happy to make sure you have the right product for you, not constantly trying to upsell.

Cons

While I appreciate the added security of not being able to do a forgot password on a master password, it would be helpful to have some sort of opt-in feature for business based accounts for admins to force that for the inevitable person who will forget the password and learn the hard way that they need to start from scratch, as that can be a time drain. They always only need to learn once, but its a time consuming lesson!

Alternatives considered

[1Password](https://www.capterra.com/p/176113/1Password/)

Reason for choosing Keeper Security

Features, price, ease of set up and use all were outstanding in comparison.

Review Source

JP

Jan P.  
Security manager  
Computer Software  
Used the software for: 2+ years

### "Great toof for enterprise use"

January 21, 2026

5.0

Overall experience is good. Admins and users have found their way to work with the tool and they can administrate their own groups / teams.

Pros

Ease of use for admins and users. Multiplatform (Desktop, phone, browser tools), Good value for money. Great sharing possibilities

Cons

User adoption is always internal process, there is no reminder for unused invitations and no one forces users to activate licences.

Alternatives considered

[1Password](https://www.capterra.com/p/176113/1Password/)[Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/)

Reason for choosing Keeper Security

It offered best value for money ration, functionality.

Review Source

JH

James H.  
Technology Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great product especially for organizations "

April 16, 2026

4.0

No issues and the the Security audit feature really helps calling out any passwords that should be changed to increase security.

Pros

Ease of use, value for the money and the sharing feature is great for IT who do password resets and want a secure way to share with staff.

Cons

Would like if it included a note taking feature like 1Password provides. The only hiccup I've experienced is it doesn't recognize certain websites - or should say it misidentifies .. but a page refresh fixes.

Switched from

[1Password](https://www.capterra.com/p/176113/1Password/)

Cost mainly, and benefits of moving to a shareable platform

Review Source

AS

Andrey S.  
IT SPECIALIST  
Biotechnology  
Used the software for: 6-12 months

### "Trust your Keeper"

May 16, 2025

5.0

My overall experience with Keeper has been outstanding. The interface is intuitive, making it easy to manage passwords and secure files. Customer support has been exceptional, always ready to assist with any questions or issues. It's well documented as well, one of the best documentations in my life. Really. The reliability and performance of Keeper Security have exceeded my expectations, making it an essential tool for my digital security needs. I highly recommend Keeper Security to anyone looking for a robust and user-friendly security solution.

Pros

The most. Hmm.... I can definitely highlight the user-friendly interface and easy to navigate, high level of security and encryption, customer support and quick response times, wide range of features including secure file storage and password management, reliable and consistent performance. As well as license management flexibility

Cons

Some advanced features have a bit of a learning curve. For example, I remember that SSO integration was a bit unclear, but it works in the end.

Alternatives considered

[Bitwarden](https://www.capterra.com/p/210695/Bitwarden/)

Reason for choosing Keeper Security

Price and User-Friendly Interface, Vault customization

Review Source

SC

Samantha C.  
Operations Manager  
Accounting  
Used the software for: 6-12 months

### "Keeper Security is great, Keeper Connections Manager is not."

July 24, 2025

4.0

Pretty good. Again - Keeper Security has been easy to use and great implementation, our issue is with KCM and having paid for a service we can't use.

Pros

Simple and easy password management. Easy to share passwords in a very secure way with employees who need access to portals but don't need to know the log-in information.

Cons

Keeper Security is great, but KCM is something we enrolled in and haven't been able to use it at all. We were sold on it's ability to provide highly managed and recorded sign-ons, and we discussed which websites and programs we would use it for, and then it turned out to be too complicated for their techs to make work. A waste of lots of time and money.

Switched from

[LastPass](https://www.capterra.com/p/151988/LastPass/)

We wanted more security and streamlined operations for creating and sharing passwords.

Review Source

Daniel M.  
Owner  
Automotive  
Used the software for: 1-2 years

### "Easy to use with great autofill"

September 28, 2026

4.0

We're very happy with Keeper. It keeps all our passwords organized and secure, and autofill makes daily logins quick and hassle-free. Apart from sharing with others, which could be improved, it does exactly what we need.

Pros

Autofill works really well and saves me a lot of time every day. It's also very easy to use: setting it up and getting used to it took very little effort, even without being a security expert.

Cons

Sharing passwords with other people could be simpler. The process isn't as intuitive as the rest of the app.

Review Source

CH

Chrissy H.  
Bookkeeper  
Accounting  
Used the software for: 6-12 months

### "Good solution for my small business"

July 12, 2024

5.0

Pros

User friendliness and ability to share passwords

Cons

Set-up was time consuming, mostly because I didn't understand how. At first, I felt like I had to become an expert in your product in order to be successful, which I don't think should be necessary. I would have liked to have a 10 minute call with someone that could tell me exactly what to do or do it for me. I don't recall that being an option.

Alternatives considered

[LastPass](https://www.capterra.com/p/151988/LastPass/)

Switched from

[True Key](https://www.capterra.com/p/210584/True-Key/)

TrueKey was free for me through McAfee, but I needed a little more than what it offered

Review Source

YYL

Yeong Yik L.  
IT Operations Manager  
Real Estate  
Used the software for: Less than 6 months

### "Best alternative for 1password and yet offer PAM features"

November 3, 2025

5.0

very good experience, easy to migrate from different password manager, ease of use, support FIDO as well as windows hello

Pros

ease of use and have the same experience like using 1password from a user that previous 1password user

Cons

keeper Just in time workflow approval still not yet release to public, keeper gateway seems to not able to deploy using app container, recommended method is deploy a VM then run docker.

Review Source

GG

Glenn G.  
tech manager  
Construction  
Used the software for: 2+ years

### "Satisified User"

January 3, 2025

4.0

been using it for 8+ years and it is a good value

Pros

fairly simple UI, mobile app, reasonable support and service

Cons

integration in browsers can be fairly wonky especially when the sites have separated authentication with application

Review Source

ZA

Zhaklina A.  
Financial Controller  
Telecommunications  
Used the software for: 2+ years

### "Just the best"

November 20, 2024

4.0

its been great both professionally and privately

Pros

ease of use and the fact that it can be used across all devices

Cons

that it automatically pops up all the time. i want to be able to control the auto fill easier

Review Source

CC

Cassandra C.  
Owner  
Design  
Used the software for: 6-12 months

### "Keeper Security - Fantastic Sensitive Information Storage"

March 30, 2023

5.0

I think Keeper Security is a great password and information management program and it's a great value for the price that it is. I was able to rest a little easier at night knowing that Keeper Security had my back when it came to my online information.

Pros

I love that it wasn't super overwhelming for a first-timer when I first purchased a subscription. They made it easy to welcome me into the world of password management, especially when I didn't know what to expect. For the first time, I knew what it felt like to not have to worry about my information getting hacked into or leaked out and sold on the dark web.

Cons

I never found one thing that I disliked about the software. They made it extremely easy to be able to relax online knowing that my information was secure.

Review Source

FB

Fred B.  
Tech Lead  
Computer Software  
Used the software for: 2+ years

### "I prefer 1password"

October 16, 2024

3.0

Well, it works. Doing infra as well, it works. I wish we use the CLI in our CI/CD already but.

Pros

Near real time shared modifications. Good audit report tool.

Cons

Frustrating user experience. Have to constantly log-in, plugins would not auto-complete OR would try to auto-complete things I don't wish to. Setting up 2FA is a mess, half the time I have to save the QR in a file on my computer before manually uploading it on Keeper. Also, "sharing" or "managing" secrets from an admin perspective over employees is kind of weak. Everybody is sharing passwords once at a time w/o using folders or groups and I don't know to whom, what, etc. It's a mess.

Review Source

VR

Verified Reviewer  
IT-Administrator  
Computer Software  
Used the software for: 6-12 months

### "Best choice!"

October 8, 2023

5.0

Pros

Easy to use, best features on the market combined with a top security

Cons

Nothing really yet, it’s great! Maybe no free account available?

Alternatives considered

[1Password](https://www.capterra.com/p/176113/1Password/)[KeePass](https://www.capterra.com/p/151987/KeePass/)[Bitwarden](https://www.capterra.com/p/210695/Bitwarden/)[Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/)

Reason for choosing Keeper Security

It is better in every way

Switched from

[LastPass](https://www.capterra.com/p/151988/LastPass/)

Breach and dataloss at lastpass

Review Source

DB

Dennis B.  
Director of IT  
Defense & Space  
Used the software for: 1-2 years

### "Decent Enterprise Password Manager"

May 3, 2020

4.0

We hoped to get users to adopt using keeper, but have had pretty poor overall adoption. Early on, there were some bugs in the browser integration that caused user headaches, and Keeper developed a reputation in our org of being a problem, not solution. Average user thinks storing passwords on the web is insecure, and people make crazy arguments as to why they do not want to use a PW manager. Short of an edict that it must be used, adoption has been our major issue. The IT team users Keeper, and we are happy with daily use. We have had pretty good support from Keeper when problems have come up. Most issues were getting the Connection to Azure working (documentation was not up to date, the Azure Web site had been modified). Migration between versions was another big issue when some users lost access to their vaults. In short, this is a good tool, but we have not gotten the business value we had hoped for due to poor adoption.

Pros

Keeper is pretty easy to use. Support is pretty good. Security model is good. Azure / AD Integration Admin console shows good stats on adoption rate and usage.

Cons

Ability to import from 1 password is very limited. Instructions are poor, and relies on CSV and CSV grooming to get an import to at best partly work. As a long time 1password user, having to manually update every entry, and recreate the OTP was way more difficult than it should have been. One of the Keeper upgrades broke access to a number of vaults, and correcting this was a wasted day of my life. Azure integration stopped working right for these account, had to get them setup again with a Master Password. Seems like the upgrade was poorly on inadequately tested. The need to have a VM dedicated to connect Azure to Keeper- drop this. Other integrations with Azure do not require an on premises VM. Why is this integration not hosted on a Keeper Server? Security audit has no filtering between personal and shared entries. Cannot add columns to audit results, and cannot limit audit to a single vault/folder.

Reason for choosing Keeper Security

Best all around feature set at the time.

Review Source

VR

Verified Reviewer  
CTO  
Computer Software  
Used the software for: 2+ years

### "The World #1 Top Rated Password Management Industries Leader"

November 9, 2022

5.0

Top notch security audit solution.Excellent in audit trails and simple to use.User friendly interface.

Pros

Password security management, Automated Team Management, Advanced Two-Factor Authentication

Cons

Most saved password should have double Encrypted Vault layer

Reason for choosing Keeper Security

Best security audit software

Review Source

KP

Kelvin P.  
Manager Service Operations  
Telecommunications  
Used the software for: 2+ years

### "Easy and Flexible"

November 14, 2021

5.0

We moved from a shared excel spreadsheet to Keeper. No comparison with security benefit of this and makes generation and sharing of individual passwords for every account significantly easier. No going back.

Pros

Cloud based. Nice GUI. Responsive. Easy to copy/paste passwords into app that requires the p/w.

Cons

Search is good but would like to be able to close trees of results uninterested in.

Review Source

EM

Egle M.  
Project manager  
Information Technology and Services  
Used the software for: 2+ years

### "Strong Vault For Your Digital Identity"

September 7, 2023

5.0

Pros

It keeps our passwords safe, is easy to use, and works on all devices. Plus, features like fingerprint login and secure sharing make our digital life simpler and more secure.

Cons

There were some issues in earlier versions (master password, extentions) but these issues have been addressed in newer versions and updates.

Review Source

Adam F.  
IT Infrastructure Analyst  
Oil & Energy  
Used the software for: 1-2 years

### "Keeper security"

February 13, 2023

4.0

Our experience with Keeper has been positive and has improved security and password strength across the organization.

Pros

Keeper security is an excellent password manager that offers an easy to use mobile application, browser extension and desktop application. It allows Teams to store shared passwords across folders along with individual records. keeper also offers a personal licence alongside the business licence so users can have a separate instance for non business related details. Keeper has good password security scores and threat intelligence although I haven't investigated this much.

Cons

Keeper autofill can b frustrating when working as it can block fields from custom information and occasionally stops tabbing down into the next text box. When using integration from Azure AD which handles MFA the keeper device approvals security feature can be irritating. Having to run a Windows service to avoid this can be frustrating.

Review Source

PV

Peter V.  
Partner  
Real Estate  
Used the software for: 2+ years

### "Top rated!"

October 9, 2024

5.0

Great and really no comments! For small and larger groups!

Pros

Simple best and most professional app in the industry!

Cons

Really everything and most for all user friendly

Review Source

SH

Susan H.  
Vice President, owner  
Insurance  
Used the software for: 2+ years

### "Good value with accessible knowledgeable support"

January 4, 2022

5.0

Since implementing Keeper almost four years ago, I can monitor employee passwords and we have much stronger passwords. With the barrage of threats coming out in recent years, I have more peace of mind that we are doing everything we can to secure our information.

Pros

Support is responsive and knowledgeable.

Cons

Can't think of anything. It does everthing I expect

Reason for choosing Keeper Security

Online reviews and ease of installation and use

Review Source

PW

Paul W.  
Consultant  
Real Estate  
Used the software for: 2+ years

### "Keeper Makes Your Life So Much Simpler"

May 16, 2018

4.0

I highly recommend Keeper. It has competitors, some of which are slightly cheaper, but you get what you pay for. Keeper is rich in features and can really help you to get your business's or your own cyber security under control.

Pros

Keeper has given me the ability to create, maintain and securely store and retreive more than two hundred and fifty unique passwords, PINs, and the answers that I have given to the security challenge questions that I use to access password protected websites as well as my numerous devices. I also store a lot of sensive data in Keeper, like family health records, contents of safe deposit boxes and their locations, license and VINs numbers on autos that I own, etc. It is a wonderful tool for both work and personal records and because I only have to remember one password, it can be long (mine is more than fifteen digits) and can contain numbers, symbols, and upper and lower case letters. All of my other more than 250 passwords maintained by Keeper are similarly complex. The length and complexity of the passwords that you create is limited only by the rules of the individual websites that you use. Can you remember 250 distinct, long, randomly generated alphanumeric passwords? No, but Keeper can. Just remember to put a copy of your "master" password in a secure place (like a safe deposit box) in case you have a memory lapse.

Cons

Almost nothing bothers me about Keeper. It has many, many features, some of which I have yet to use, but it works well on all of my devices (Windows, Android and iOS) as I currently use it. There is a learning curve with Keeper, but not to difficult. You will be using many of Keeper's features after a few hours of use, and its basic features after a just a few minutes.

Review Source

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