# Blueface Hosted PBX Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Blueface Hosted PBX Software - reviews, pricing plans, popular comparisons to other Telephony products and more.

Source: https://www.capterra.com/p/144644/Blueface-Hosted-PBX

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# 

 Blueface Hosted PBX Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Blueface Hosted PBX

## What is Blueface Hosted PBX?

Blueface is a best in class cloud communications platform. As a proprietary solution which has been developed in house, reliability of service is guaranteed with no reliance on 3rd parties. A suite of powerful features such as call recording, call conferencing, fax to email, unified voicemail, remote working and real time device and user management allows Blueface to meet any organisational needs.

## What is Blueface Hosted PBX used for?

[Telephony](https://www.capterra.com/telephony-software/)[VoIP](https://www.capterra.com/voip-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€10

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Blueface Hosted PBX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.blueface.ie/&name=Blueface Hosted PBX)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Blueface Hosted PBX

5.0 (1)

VS.

[4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

Starting Price

€10

per user, per month

Starting Price

$27

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.3 (560)

Value For Money

5.0 (1)

Value For Money

4.1 (457)

Customer Service

5.0 (1)

Customer Service

4.0 (459)

## Blueface Hosted PBX alternatives

[4.2 (458)](https://www.capterra.com/p/184709/Aircall/reviews/)

Starting price

$40.00

Per User, Per Month

[4.4 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/)

Starting price

$19.00

Per User, Per Month

[4.5 (61)](https://www.capterra.com/p/172777/UniTel-Voice/reviews/)

Starting price

$9.99

Per User, Per Month

Highest Rated

[4.6 (69)](https://www.capterra.com/p/169306/RingByName/reviews/)

Starting price

$28.95

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Call Center Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Call Monitoring

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Listen to live phone conversations for the purpose of training and assessing agent performance

Call Recording

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Record the audio of phone conversations for quality assurance purposes

Call Routing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Sends voice calls to a specific queue based on predetermined criteria

IVR

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Reporting/Analytics

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Blueface Hosted PBX 17 features

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Facilitate virtual conferences that connect multiple people remotely

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

Manage, organize, and store contact information

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

View and track pertinent metrics to find patterns and gain insights from data

Enables the connectivity to send and receive calls over the internet

Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Connect with meeting participants remotely over video

Computer-based system that allows users to send and receive voice messages

Place/receive calls through voice over IP connection

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Basic

€10.00

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MS

Mike S.

Community Association Manager

Commercial Real Estate

### "Community Association Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 8, 2023

Overall, I liked the website online which was easy to locate invoices and track data.

Pros

The customer service representatives were always helpful.

Cons

I don't like that they are ending services in Feburary.

Switched from

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)

Blue Face decided to end services in February 2024

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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