--- title: "Blueface Hosted PBX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Blueface Hosted PBX Software - reviews, pricing plans, popular comparisons to other Telephony products and more." source_url: "https://www.capterra.com/p/144644/Blueface-Hosted-PBX/" page_type: "product" language: "en" --- # Blueface Hosted PBX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Blueface Hosted PBX ## What is Blueface Hosted PBX? Blueface is a best in class cloud communications platform. As a proprietary solution which has been developed in house, reliability of service is guaranteed with no reliance on 3rd parties. A suite of powerful features such as call recording, call conferencing, fax to email, unified voicemail, remote working and real time device and user management allows Blueface to meet any organisational needs. ## What is Blueface Hosted PBX used for? [Telephony](https://www.capterra.com/telephony-software/)[Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €10 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Blueface Hosted PBX?[Manage this product listing](https://www.g2.com/products/blueface/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Blueface Hosted PBX 5.0 (1) VS. [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting Price €10 per user, per month Starting Price $40 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.4 (459) Value For Money 5.0 (1) Value For Money 3.9 (339) Customer Service 5.0 (1) Customer Service 4.1 (362) ## Blueface Hosted PBX alternatives Highest Rated [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) [4.2 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190976/Dialpad-Sell/) [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) [4.4 (271)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/182004/CloudTalk/) ## FAQs about Blueface Hosted PBX Overview ### What company size and specific industries is Blueface Hosted PBX built for? Blueface Hosted PBX is designed for businesses of any size, from small businesses to larger enterprises. It suits organizations that need unified communications and VoIP calling at a lower cost, with flexible and scalable phone system features for companies across a wide range of sectors. Features and Usability ### What are the key features of Blueface Hosted PBX? Blueface Hosted PBX offers call routing, IVR, call conferencing, call recording, and call monitoring for phone system management. It also includes call reporting and reporting/analytics, access controls/permissions and user management, plus voicemail, SIP trunking, unified communications, video conferencing, contact management, and alerts/notifications. Getting Started and Support ### What training and onboarding options does Blueface Hosted PBX offer? Blueface Hosted PBX provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person training and live online sessions support guided setup, webinars offer group learning, and documentation gives written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does Blueface Hosted PBX offer? Blueface Hosted PBX provides chat support. Users can contact support through chat for help with account or service questions. No reviewer feedback about support experience is available here, so customer sentiment on response times or helpfulness cannot be summarized. ## Features AI summary Based on 2,215 Telephony reviews Capterra data shows that buyers of telephony software rank the following features as their top priorities: - **VoIP Connection** (**54%** of reviewers rated this feature as critical) - **Call Routing** (**44%**) - **Call Monitoring** (**39%**) Blueface Hosted PBX supports all three of the features reviewers rate most important: **VoIP Connection**, **Call Routing**, and **Call Monitoring**. Together, these capabilities help businesses manage call quality, direct conversations to the right teams faster, and keep visibility into live call activity, allowing teams to improve responsiveness and maintain more consistent customer service. VoIP Connection 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Place/receive calls through voice over IP connection Call Routing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Call Monitoring 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Call Center Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Recording 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes IVR 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Blueface Hosted PBX 17 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Contact Management: Manage, organize, and store contact information - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - SIP Trunking: Enables the connectivity to send and receive calls over the internet - Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Video Conferencing: Connect with meeting participants remotely over video - Voice Mail: Computer-based system that allows users to send and receive voice messages - VoIP Connection: Place/receive calls through voice over IP connection --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Basic €10.00 Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MS Mike S. Community Association Manager Commercial Real Estate ### "Community Association Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2023 Overall, I liked the website online which was easy to locate invoices and track data. Pros The customer service representatives were always helpful. Cons I don't like that they are ending services in Feburary. Switched from [Nextiva](https://www.capterra.com/p/175788/Nextiva/) Blue Face decided to end services in February 2024 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.