--- title: "Employment Hero Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Employment Hero Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/144645/Employment-Hero/" page_type: "product" language: "en" --- # Employment Hero Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Employment Hero ## What is Employment Hero? Employment Hero is a comprehensive Human Resources software provider offering a fully integrated cloud-based HR system that includes payroll and extensive employee benefits. Designed to accommodate businesses of all sizes, the platform delivers a complete suite of tools necessary to manage employment seamlessly from hire to retirement. The system features paperless onboarding and robust performance management capabilities, streamlining the initial phases of employment. Additionally, it includes employment contracts and policy templates developed by experienced employment lawyers, ensuring that businesses remain compliant with relevant regulations and legal requirements. With Employment Hero, organizations can efficiently handle all aspects of human resource management, fostering a more productive and legally compliant work environment. ## What is Employment Hero used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Payroll](https://www.capterra.com/payroll-software/)[Onboarding](https://www.capterra.com/onboarding-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 239 user reviews Reviews sentiment Positive 87% Neutral 7% Negative 5% Starting price $10 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Performance Management System / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Employment Hero?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.employmenthero.com&name=Employment Hero) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Employment Hero 4.4 (239) VS. [4.3 (1,921)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price $10 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (239) Ease Of Use 4.3 (1,920) Value For Money 4.3 (217) Value For Money 4.2 (1,576) Customer Service 4.1 (225) Customer Service 4.1 (1,649) ## Employment Hero alternatives Highest Rated [4.9 (4,853)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (3,533)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (5,305)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (1,376)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/144645/Employment-Hero/alternatives/) ## FAQs about Employment Hero Overview ### What problems does Employment Hero solve? Employment Hero solves manual onboarding, scattered employee records, paper-based HR admin, and disconnected payroll-compliance workflows by centralizing contracts, leave, timesheets, policies, and employee self-service. Small and midsize businesses, HR teams, payroll staff, and department managers benefit most by reducing data-entry errors, speeding new-hire setup, and improving visibility into staff requests, certifications, and reporting. Answer based on 154 reviews Overview ### Which roles and teams benefit most from Employment Hero? Employment Hero is most used by HR teams, office and operations managers, finance leaders, and executives who need to streamline people processes. HR staff manage onboarding, leave, and employee records, while operations and administration teams handle workflows and compliance. Finance teams support payroll coordination, and executives use reporting for workforce oversight. Answer based on 237 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Employment Hero built for? Employment Hero is built mainly for small businesses, which make up 89% of reviewers, and is most common in Information Technology and Services at 8%. It serves HR departments, payroll managers, recruiters, accountants, and growing organizations across sectors, with additional reviewer presence in Health, Wellness and Fitness at 6% and Retail at 5%. Answer based on 239 reviews Features and Usability ### What are the key features of Employment Hero? Employment Hero includes core HR and payroll features such as payroll management, employee onboarding, leave management, employee self service, and reporting. Differentiating features include document management with electronic signature, policy acknowledgment tracking, timesheets and online time clock, plus compliance reminders for certifications, probation dates, and staff records. Answer based on 70 reviews Pricing ### How much does it cost and what fees or limitations are included? Employment Hero starts at $10/month for the usage-based HR Essentials plan, with HR Engage at 14/month and a free trial available. Reviewers often call it economical and say updates added functionality at no extra cost, though some found it pricey; HR Elite and Employment Unlimited require custom pricing. Answer based on 25 reviews Integrations ### Which third-party tools and platforms does Employment Hero integrate with? Employment Hero integrates with Xero, KeyPay, MYOB Business, Sage Intacct, and Calumo, with Xero appearing most often in reviewer feedback. It also connects to Slack, JobAdder, and Seek, and supports 13 third-party tools overall across payroll, accounting, HR, recruiting, and workplace communication. Answer based on 30 reviews Getting Started and Support ### How easy is it to onboard and train a team on Employment Hero? Employment Hero offers live online sessions, webinars, documentation, and videos, giving teams several ways to learn. Reviewers say employees and managers usually pick up everyday onboarding tasks quickly, especially with automated workflows. Admins and implementation leads often need more time for setup, payroll connections, and feature depth, with mixed feedback on support quality. Answer based on 20 reviews Getting Started and Support ### What customer support options does Employment Hero offer, and how do users rate the experience? Employment Hero offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as helpful, friendly, and effective at resolving glitches, especially during setup. However, many also report slow email replies, long wait times, escalation delays, and frustration reaching the right person for urgent issues. Answer based on 52 reviews Ease of use ### Is Employment Hero easy to use? Employment Hero feels easy to use for most teams, with an intuitive interface, guided setup, and clear HR and payroll workflows. Small and midsize businesses often like having employee records, contracts, leave, and reporting in one place, though some users find navigation, app coverage, and advanced customization less straightforward. Answer based on 70 reviews ## Who uses Employment Hero? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 14,356 Human Resources reviews Capterra data shows that buyers of Human Resources software rank the following features as their top priorities: - **Employee Management** (**43%** of reviewers rated this feature as critical) - **Payroll Management** (**59%**) - **HR Management** (**45%**) Employment Hero supports all three of the features reviewers value most: **Employee Management**, **Payroll Management**, and **HR Management**. Combined, these capabilities help businesses keep employee records organized, manage payroll accurately, and handle core HR processes in one system, allowing teams to work more efficiently and maintain better oversight of their workforce. Employee Management 4.3 (19) 78.95% of 19 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Payroll Management 3.8 (51) 62.75% of 51 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently HR Management 4.4 (26) 69.23% of 26 reviewers that rated this feature as important or highly important Automates core HR functions such as talent management, employee evaluation and learning management Time Off Management 4.0 (20) 45.00% of 20 reviewers that rated this feature as important or highly important Track and manage employee time-off, vacation, and sick leave requests Employee Database 4.4 (56) 57.14% of 56 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Payroll Reporting 3.8 (27) 70.37% of 27 reviewers that rated this feature as important or highly important View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Employment Hero 184 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - 401(k) Tracking: Track 401(k) participant contributions and employer match - Absence Management: Manage and track employee attendance - Academic/Education: Software specialized for schools (K-12 & Post-Secondary) - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Assessment Management: Creation, administration, and evaluation of assessments or tests - Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace) - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Benchmarking: Compare key metrics for the business against prominent players in the industry - Benefits Management: Record employee's benefit plans and selections throughout career progression - Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses - Bonus Management: Set up bonus schemes and plans in line with corporate and regulatory guidelines and calculate bonus payouts - Budgeting/Forecasting: Create budgets based on historical data and future projections - Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content - Candidate Management: Build, track, and maintain relationships with candidates - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Tracking: Record interactions, notes, and developments with candidates - Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates - Categorization/Grouping: Organize and group data or items based on various criteria - Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compensation Plan Modeling: Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels - Compensation Statements: Create employee benefits statements that include all package details, including base salary, rewards, incentives, and other benefits - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Content Library: Centralized repository to store content and assets - Corporate/Business: Software specialized for corporate use - Course Management: Create, organize, and assign courses to users - Course Tracking: Track which progress and course materials have been completed by each user - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Deduction Management: Determine what amounts employees should contribute towards their benefits from each paycheck - Disability Insurance Administration: Set up and manage short and/or long term disability insurance benefits - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Due Date Tracking: Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - eLearning Companies: Software specialized for companies that sell courses/content - Electronic Filing: Transmit documents to regulatory authorities over the web - Electronic Forms: Digital forms that are shared and accessed online - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Benefits Administration: Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Handbook: Create and share a new employee handbook with helpful information - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - Employee Reward Programs: Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Self Service: Gateway through which employees can access the system - Employee Time Tracking: Track and measure time worked for employees - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Entity Data Management: Record and update information on legal entities - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Financial Records Tracking: Collect and store tax records and other financial documents of the organization - For Accountants: Software specialized for accountants and accounting firms - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - Goal Management: Allows employees to set and manage work or career related goals - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Incentive Management: Manages incentive programs such as profit sharing, stock awards, and individual bonus plans - Internal HR: Designed to be used by internal recruiters or HR hiring managers - Interview Management: Create and track interviews with a reminder system - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Description Management: Create, share, and manage the distribution of job descriptions/duties - Job Management: Manage and track all job information and associated tasks - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Labor Forecasting: Predict labor requirements based on past and present data/trends - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Leave Policy Management: Create and manage leave policies including multiple policies per department, branch, shift, region, etc. - Leave Tracking: Manage and track employee attendance - Manager-to-Employee Recognition: Allows managers to praise, recognize skills, and give feedback to their employees - Market Data Analysis: Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Learning: Access for students to complete learning materials on mobile platforms - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Country: Pay employees in multiple countries using correct currencies and correct tax deduction amounts - Multi-Currency: Manage and handle various international currencies - Multi-Jurisdictional: Supports entities in multiple states and countries - Multi-Language: Manage and support multiple languages - Multi-State: Pay employees in multiple states with correct tax deduction amounts in each - Negative Feedback Management: Identify, track, and respond to negative feedback - Nominations: Formally proposing oneself or choosing someone as a candidate for a job, responsibility, or award - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments - Online Applications: Ability to fill out and submit application forms on the web - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Organizational Charting: Diagram that shows the structure of an organization and the relationships between parts - Orientation Workflow Management: Create orientation programs for new employees or students - Overtime Calculation: Manage and record overtime hours for hourly employees - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Peer Appraisals: Peer/teammate feedback and review on individual's performance - Peer-to-Peer Recognition: Allows employees to praise one another in a social network-like feed visible to the whole organization - Performance Appraisal: Evaluation process that provides feedback on an employee's job performance - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Recognition Tracking: Track accrued recognition and rewards at an individual employee level - Records Management: Ability to record, store, update, and retrieve information - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Allocation: Assign available resources to various projects and tasks - Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs - Review Cycle Tracking: Follow the progression of a task associated with performance reviews - Rewards Catalog: A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more - SCORM Compliance: Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework - Screening Services Integration: Screening performed by employees working for the vendor. Software functionality is offered on top of these services. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shift Management: Facilitate the scheduling and coordination of employee shifts - Shift Scheduling: Schedule shifts via online calendars and available employees - Shift Swapping: Managing and trading shift details between employees - Sick Leave Tracking: Track and manage sick leave time - Skills Tracking: Track employee skills, competencies, training & qualifications - Social Recognition: Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subsidiary Governance: Establish and track rules to be applied across various entities related to the main entity - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions - Talent Pool: Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role - Task Management: Create, manage and track all task activities and progression - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Tax Forms: Declaration of income made to tax authorities - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Training Management: Track employee/learner's progression through training programs - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Variable Workforce: Utilize third party services to cover unforeseen labor needs - W-2 Preparation: Automatically create and distribute W-2/1099 tax forms to employees. - Wage Garnishment: Automatically subtract garnishments from wages - Web-based Deployment: SaaS, web-based, online deployment - Weighted Performance Measures: Assess skills, outcomes and results using preset metrics and averages - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (238) 4.2 Based on 238 reviews ## Pricing Value for money 4.3 (217) Free Trial [View pricing plan details](https://www.capterra.com/p/144645/Employment-Hero/pricing/) HR Essentials $10.00 Usage Based,Per Month It includes: - Leave Management - Employee Records - Document Management - Onboarding And Offboarding - Policies And Compliance Tools - Help Centre And Chat Support HR Engage $14.00 Usage Based,Per Month It includes: - Performance Reviews - Learning And Development Tools - Engagement Surveys - Recruitment Tools HR Elite Custom Quote Available. It includes: - Workflow Automation - Custom Fields - Advanced Reporting - Enhanced People Insights Employment Unlimited Custom Quote Available. It includes: - Payroll - Employee Assistance Program - Priority Support Services - HR Advisory - Recruitment Agent - Learning Bundle Value for money 4.3 (217) 4.3 Based on 217 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ JobAdder](https://www.capterra.com/p/135918/JobAdder/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (225) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (225) 4.1 Based on 225 reviews ## User reviews Overall rating 4.4 Based on 239 reviews Filter by rating 5(154) 4(55) 3(17) 2(5) 1(8) Mentioned topic Sorted by most recent AN Anonymous User Administrative Clerrk Photography ### "Best Payroll Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2026 My overall experience is I think this is one if the easiest payroll administrative platforms I have used Pros i liked the learning curve, i like that my information is secured, and i can manage my employee records in one place. reporting and processing payments is super easy. Cons I think the price might have been my only issue but it is value for money. It's just when you have limited capital to start with it is a little pricy Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Michal K. IT Engineer Education Management ### "Easy SSO implementation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 17, 2026 Pros I was implementing Employment Hero SSO for one of our clients. Implementation was straightforward, guide sent from their support was really good. Cons Since I was configuring Single Sign On to employment Hero there is not much to dislike. I had good experience with this software so far. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KW Ketmanto W. Application Support Engineer I Information Technology and Services ### "Good - But need to improve on the Employee portal and Resume orders" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 11, 2025 Pros It's quite revolutionary. I appreciate its authenticity and its use of AI for job searching and resume building. Cons The employee portal appears to be malfunctioning. I submitted a leave request, but am unable to view its progress in the app; it displays only "Pending approval." I can access the details only after the request has been approved. Additionally, when submitting my resume, my work experience is not sorted correctly by year—entries from 2019 appear first, while those from 2025 are placed at the bottom. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RC Rob C. CFO Logistics and Supply Chain ### "Has potential but not as robust as I would hope" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 February 19, 2025 Pros They're continuously updating the platform and adding new features. Can handle a weekly payroll Cons Some parts aren't intuitive to use. Other parts, like holiday balances, break easily and can result in lots of time and effort to get right. It doesn't feel quite so robust as other platforms on the market. Switched from [Onfolk](https://www.capterra.com/p/10004963/Onfolk/) They couldn't handle weekly payroll and we were outgrowing them Alternatives considered [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) Reasons for choosing Employment Hero The integration person on the sales call was great and honest about what it could/couldn't do. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kimberley M. Administration Manager Warehousing ### "Outrayjus Management says thanks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2025 We have had a rough few months and have now started on our next chapter. Working with Employment Hero has been great. New system for a new company with a platform that is better for staff and easier for payroll. So glad to have worked with \[sensitive content hidden\] and the onboarding team. Pros The sales & onboarding team have been very supportive. Uploading the data was so easy. Cons Finding answers was not always straight forward especially when encountering an error. Switched from [Reckon Payroll](https://www.capterra.com/p/265987/Reckon-One-Payroll/) [Wageloch](https://www.capterra.com/p/196911/WageLoch/) Single program with better reporting and ease of use. Alternatives considered [Deputy](https://www.capterra.com/p/167811/Deputy/) Reasons for choosing Employment Hero The decision was based on the implementation and running costs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 20, 2025 Thank you for your thoughtful review Kim! We’re so pleased to hear that our platform has supported you through this transition and that the platform is making things easier for both your staff and payroll. We appreciate your feedback on finding answers and will continue working to improve the experience. Many thanks, Emma @ Employment Hero SM Sannah M. Sales Administrator Architecture & Planning ### "Great system! Super all-rounder" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 February 10, 2025 I prefer using Employment Hero over our previous HR system due to having more functions available. Pros I like being able to have everything related to HR all in one place rather than having to use multiple systems. Cons I would like to have some automated functions such as calculating employee leave easier. I do not like how less company perks the site offers. Switched from [CharlieHR](https://www.capterra.com/p/158631/Charlie-HR/) We needed a better all rounder system rather than having to use multiple different systems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 20, 2025 Thank you for your review Sannah! We're so glad to hear you're enjoying having everything in one place with our platform. We appreciate your feedback on automation and company perks - continuous improvement is always our goal! If there's anything we can do to enhance your experience, feel free to reach out. Many thanks, Emma @ Employment Hero KI Kimolee I. HR and Office Administrator Hospital & Health Care ### "We are thrilled with Employment Hero" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 10, 2025 We are thrilled with Employment Hero. From the sales process through to implementation, I’ve felt incredibly supported. Our company needed a simple, yet effective solution, and Employment Hero has provided exactly that. A big thank you to \[sensitive content hidden\] for their exceptional support. This platform has been invaluable, especially as our company grows it can be tricky to introduce new tools, especially with a diverse age range, but it seems like Employment Hero has helped bridge that gap effectively. We continue to grow and keep exploring. Pros Easy, fun, colorful and straightforward. Extremely user-friendly. It can be tricky to introduce new tools, especially with a diverse age range, but it seems like Employment Hero has helped bridge that gap effectively. Cons Needs to accommodate part-time staff and make permissions a little more straightforward. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 20, 2025 Thank you for your feedback Kimolee! We're so pleased to hear that our platform has made onboarding new tools easier for your team. It's great to know the platform is supporting your growth! If you ever need anything, we're here to help. Many thanks, Emma @ Employment Hero JR Julius R. Contracts Administration Construction ### "My Super Hero" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 5, 2025 Overall, Employment Hero is a highly recommended software especially for offices with large employee number. I give it the highest rating possible as it is easy to use. I like the graphics as well. Pros As and end-user, Employment Hero is a very useful tool to monitor your details like your salary, leave entitlements, tenure in the company. It’s a breeze in navigating the software as it has features that makes the software user-friendly. Cons I cannot see anything that I dislike in Employment Hero. It is easy to use and it takes little effort in navigating through the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 7, 2025 Hi Julius, thank you for your positive feedback - we appreciate it! We're pleased to hear that you find our platform easy to navigate a an end-user! Your support means a lot to us. Many thanks, Emma @ Employment Hero LI Lydia I. Senior People Analyst Gambling & Casinos ### "A constantly evolving and improving HR Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 5, 2025 EmploymentHero has been a noticeable improvement from the start compared to our previous HR system. While it’s still a work in progress, the platform continues to evolve, and the team’s commitment to ongoing enhancements is evident. Frequent updates and improvements reflect their dedication to refining the system, which is encouraging for long-term usability. I’m excited to see how EmploymentHero continues to develop for our organisation. Pros Significant improvement over our previous HR system Frequent updates and enhancements Strong commitment from the team to continuous improvement Cons Still a work in progress, with some areas needing further refinement Switched from [Moorepay](https://www.capterra.com/p/128703/Natural-HR/) Wanted to move to a more modern system with improved functionality in areas such as automation and employee engagement. Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/) [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/) [BambooHR](https://www.capterra.com/p/110968/BambooHR/) [Sage HR](https://www.capterra.com/p/128705/SageHR/) Reasons for choosing Employment Hero EmploymentHero was one of the few all encompassing systems and the pricing seemed reasonable for its' functions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 7, 2025 Thanks for your feedback Lydia, we appreciate the feedback and are thrilled to hear that you've seen significant improvement with your HR system since moving to us. Thanks for choosing us and we look forward to continue evolving our platform with you together. Many thanks, Emma @ Employment Hero AC Aljon C. Bookkeeper Health, Wellness and Fitness ### "Employment Hero Payroll" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 5, 2025 All good, the support can contacted easily. I can extract accurate reports from the software Pros is easy to use and the payroll reports are accurate Cons None, I am satisfied in using the employment hero Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 20, 2025 Thank you for your review Aljon! We're thrilled to hear that you're finding our payroll feature easy to use and accurate. It’s also great to know our support team has been readily available for you. If you ever need anything, we’re here to help! Many thanks, Emma @ Employment Hero [View all Reviews](https://www.capterra.com/p/144645/Employment-Hero/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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