Who Uses This Software?

Businesses with cars, light trucks and vans in the US. Notable clients are Geeks Squad, ServPro, Mr. Rooter, Mr. Appliance, AirServ, 5 Star Painting, Ground Guys.


Average Ratings

12 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $12.99/month/user
  • Pricing Details
    Monthly and 2 Year plans available. Please call for pricing options.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Zubie Fleet Connect
  • zubie.com/business/
  • Founded 2013
  • United States

About Zubie

A complete fleet tracking solution for as little as $12.99/mo. Zubie Fleet Connect features include 24/7 GPS tracking from your browser or smartphone, driver check-in, access to one year of trip history, and more. Stay on top of your drivers with geofence, moonlighting and tampering alerts. Vehicle health alerts, driver performance reports, fleet insights dashboard, maintenance tracking and driver apps. Free trial available. Compatible with cars, vans, and light trucks.


Zubie Features

  • Accident Tracking
  • Dispatch Management
  • Driver Management
  • Fuel Management
  • Inspection Management
  • Inventory Management
  • Maintenance Scheduling
  • Maintenance Tracking
  • Mileage Tracking
  • Motor Pool / Daily Rental
  • Parts Management
  • Routing
  • Tire Management
  • Tool Tracking
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management

Zubie Reviews Recently Reviewed!


Great app, ok service, poor loyalty

Sep 12, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: it works

Cons: the service and pricing

Overall: This is my third year of Zubie...i have been patient when customer service "lost" my user ID and canceled my account, the reports did not work in the beginning and C.service did them manually, and the Zubie emails used to be seen as spam...Of course my account was canceled again on 9/10/16 because the account settings did not charge the correct card. I also see that the reward for being a "loyal" Zubie customer is to pay full price for a service that potential new customers will get at a discount.

Recommendations to other buyers: You should really think about the value of loyal customers

Great Product

Aug 25, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to set up. Easy to use. Anyone can do it. Both desktop and smart phone usable.

Cons: Sometimes the system is inactive and not current. But once it kicks back in, the database has the info.

Overall: I am a small home improvement company with 3 vehicles. Zubie helps greatly by letting me have access to a data base and map to check time in and out of jobs, confirm truck and crew location. prevent unauthorized side trips and vehicle use. It greatly helps in job billing and eliminates many customer disputes with time and materials jobs.

Aug 24 2016

Aug 23, 2016
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: I like being able to break down the trips into segments

Cons: I don't seem to be able to key in addresses that we commonly use, to set up "pins" for lack of a better term like "home" or "office", "supply house" etc. Also, I use to get push notifications when the vehicle was speeding, or hard brakes or when it started moving, I don't receive those anymore. I do share this program with other office members so it's possible someone turned that feature off.

Overall: It's great being able to see exactly where my techs are during the day. I don't really have anything else to say...

We are a business user and love this software and it's reporting functions!

Aug 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We are a business user and love this software and it's reporting functions! The alerts are very informative and we use the zones as well.

Cusomter service needs help

Sep 26, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Extremely
Likely

Cons: no suppport

Overall: Customer service takes to long to responsed. When I have a problme it takes 2-4 days before anyone will address the issue (even if I call it in). Then I get an email response wanting me to do soemthing so I do it and again it takes you 2-4 days to response to that. I am still waiting on a repsonse from last week

Capterra-loader

I have enjoyed being able to see where my fleet is in realtime.

Jun 21, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best part about this software is to see where all my employees are. I also like being able to see how they are driving according to the app.

Cons: I do not like how slow the app is to load information. Sometimes the truck locations are not loading in correctly and it has a hard time giving up to date information.

Overall: The benefits of this software are pretty straight forward. You know where your trucks are, you have reports on driving habits, and it keeps you up to date on any major truck issues. The app is worth the money if you have very many vehicles on the road.

Extremely bad experience.

Oct 30, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: The fact that neither the wifi or vehicle tracking worked. I have a stack of zubies sitting on my desk as a reminder to myself.

Overall: none, it did not work.

We *Love* Zubie

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The simple userface is a plus, we've used other GPS tracking software in the past and Zubie is by far the best we've come across. It is constantly updating and notifying us when a vehicle is low on fuel, hard brake, etc.

Simple and effective product, but tech support could be better.

Oct 17, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple, inexpensive, and useful.

Cons: Tech support takes a long time.

Overall: It's much less expensive than anything else I've tried, and it has all the features I need to manage my fleet. Easy to use as well. But, tech support is slow to get back to me which is a little frustrating when I have trucks on the road and am relying on the system.

Recommendations to other buyers: Despite any problems, it beats the hell out of the old system I had and costs about 1/3 less.

Great product for the cost!!!

Sep 02, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: so easy to use

Overall: wonderful product and does just as much for much less than other companies!! We are so thankful for this product

Zubie 100%

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: After a number of issues were resolved I now depend on Zubie daily. It helps me keep track of my crew and the condition of my vehicle. I was very skeptical at first but now depend on its information.

Great Customer Service on a good product

Apr 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: have been using Zubie for the past 2 years on all our trucks
it is a great product with good features
great customer service