Who Uses This Software?

Customer support


Average Ratings

1 Review
  • 3 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $28.00/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Inline Manual
  • inlinemanual.com

About Inline Manual

Cloud based solution for customer engagement. Features include walkthrough creation, onboarding guides, and product documentation.


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Inline Manual Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Inline Manual Reviews Recently Reviewed!


lightweight, robust, dedicated staff

May 08, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Staff was very helpful in set up and there were a lot of features that were helpful. The pop outs and things were easy to customize and exposed the html so it could be edited directly. super handy!

Cons: The interface both in the back end of the tool and front end editor was a bit unorganized and non traditional. Lots of settings were found in places that werent quite logical but can generally be found after some digging. We did experience some issues with minor bugs but staff was very responsive