Who Uses This Software?

All organizations that want to better manage and secure their Windows Active Directory Logons.


Average Ratings

15 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $2.00/year/user
  • Pricing Details
    Perpetual licences.
  • Free Trial
    Yes
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • IS Decisions
  • www.isdecisions.com/
  • Founded 2001
  • France

About UserLock

Stronger security for Windows logins. UserLock works alongside Active Directory to protect access to Windows systems. With context-aware access controls and real-time monitoring, UserLock reduces the risk of external attacks and internal security breaches while helping to address regulatory compliance.


UserLock Features

  • Capacity Monitoring
  • Compliance Management
  • Event Logs
  • Hardware Inventory
  • IT Budgeting
  • License Management
  • Patch Management
  • Remote Access
  • Scheduling
  • Software Inventory
  • User Activity Monitoring
  • Anti Spam
  • Anti Virus
  • Audit Trail
  • Compliance Management
  • Database Security Audit
  • File Access Control
  • Financial Data Protection
  • Maintenance Scheduling
  • Real Time Monitoring
  • Security Event Log
  • Virus Definition Update
  • Vulnerability Protection
  • Access Request Management
  • Account Management
  • Compliance Management
  • Multifactor Authentication
  • Password Management
  • Role Management
  • Single Sign On
  • User Activity Monitoring
  • User Provisioning
  • Anti Spam
  • Anti Virus
  • Email Attachment Protection
  • Event Tracking
  • Internet Usage Monitoring
  • Intrusion Detection System
  • IP Protection
  • Spyware Removal
  • Two-Factor Authentication
  • Vulnerability Scanning
  • Web Threat Management
  • Web Traffic Reporting

UserLock Reviews Recently Reviewed!


Capterra loader

An Administrators Premire Mangaement Tool!

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: In a flash, I can control my users login experience, communicate, find/identify users computers and remote in for support. No more searching DNS for IPs or running web filter reports just to identify my users device. I can give different IT team members just the amount of access they NEED to do the job. Reliable! It's just always there for me I can't imagine working without it now.

Support for me in the USA is no problem, always professional, timely and knowledgeable.

Cons: Honestly trying to think of something to list as a con, any issues I ever had were diligently addressed to my complete satisfaction.

Overall: As a T veteran of over 20 years, I looked everywhere for a tool to regulate logins and nowadays you just can't find one, I was assisted in tailoring the product to my needs, given fair, outstanding pricing and premier support.

Other software providers could learn a thing or two from IS Decisions and their support of USERLOCK.

Today, I can't imagine being able to as effortlessly manage my users access and provide support without USERLOCK.

User-lock Feature and Functionality in summary

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is tied to active directory and controls effectively, who can logon where and when and the number of logins that can be restricted.

Cons: There is not much of a feature that I like least, however, sometimes when we would like to log off a user from a machine for them to access another, that process fails. So we would then have to reset the login for that to be cleared.

Overall: Restricting the logon for users to a single machine and access to critical software.

This is important to our business since a user can do a transaction twice on several systems and this can cause a major problem in our banking application.

Excellent Tool

Jan 18, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to install and configure

Auto roll out of agents is a great feature (Make sure to have all the settings correct on the systems)

Level of detail recorded is fantastic

User interface is simple and easy to use.

Great customer support.

Cons: Report exporting to email limited to PDF, excel would be nice.

Lack of web portal interface to run reports from.

Limited ability to customise reports in default settings.

Overall: Userlock fulfilled a specific need within our company. It is been used instead of a time management system. We have integrated with an SQL database and run daily, weekly and monthly reports to track staff hours from first login to last logout as we have a flexible working hours. It also allows us track remote users, one the agent is installed on their devices it caches the Userlock events and syncs them up with next on the network. We used SQL as the database because Userlock allows you the functionality to customise SQL queries. This gives is the ability to extract exactly what we need.

There support from the team at Userlock is fantastic. I had a few queries around functionality and setup when in the initial trail period. The team were able to resolve all those in a prompt and efficient manner.

Capterra loader

User lock is a great tool with many possibilities

Jan 18, 2019
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It does all the heavy lifting, collects the logs for all of the events that are used to track user activity. It provides multitude of security features that are easier to use than a dated AD interface.

Cons: Reporting is slow and poor. Data integrity was a slight issue at a time - Great software dont get me wrong but we were better off coding our own reports from the SQL database - the information is there, there just is not enough flexibility in reports.

No web interface with reports - means sending emails and PDF files. In a modern world we thrive to reduce email traffic and give users/admins reports on demand. Again had to build own web interface for on demand reports.

Overall: Great sales team, quick support. Everyone in user lock are quick to respond and help with any questions or issues you might have. I do believe its a fantastic product and has massive amount of room to grow.

Capterra loader

High Quality product, easy to use

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its easy to use and very stable. Install, configure and not much maintenance.

Cons: Nothing, its all nice. I have found nothing to not like.

Great Product

Jan 08, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability to control where users can log on and ability to limit to time periods. Worked well in our educational establishment where users had restricted access to the network and shared accounts this software prevented users login in multiple times to circumvent the restrictions. It also allowed used to identify which computers where used regularly and at what times allowing us to identify cost savings via not replacing hardware or via energy savings.

Cons: Not having an app available for Mobile devices when out on the move.

The best software I've ever knowned

Jan 08, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: User friendly, powerful, silent agent, and of course it's work.

Cons: If don't buy subscription, when The Windows Server upgrade to new Version, the Userlock Software son't be functional anymore.

Overall: No problem I've using this, except when you upgrade the windows server to new version, because Microsoft doesn't support anymore for security reason, then the userlock can't functional anymore.

Userlock is awesome!

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The administrative interface is modern and easy to use. The configuring of multiple policies against different security groups is easy and allows us flexibility according to our specific business.

Cons: It would be great if the software took care of some pre-reqs on the client side automatically; eg. enabling the remote registry can easily be done with a powershell script. This would make deployment even easier.

Overall: We have reduced the number of user account lockouts for users who have to share PCs and move around in multiple locations.

We have also better enforced our security policies by preventing users from sharing logins.

Capterra loader

Excellent & userfull

Mar 26, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The tool is very useful for increasing security, and has features that are very difficult to find in other solutions such as controlling Windows IIS sessions.

Cons: Maybe the setup documentation can be better and more accurate.

UserLock does what Windows doesn't

Jan 08, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: UserLock provides an easy way to prevent multiple log-ins. It is straight-forward to use and cost-effective.

Cons: User interface can sometimes be unintuitive.

Overall: Prevent users logging in more than once, as well as enforcing time of day restrictions.

Review UserLock

Jan 18, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to handle, great customizable reports.

Cons: Using whole functionallity needs roll out for ervery user.

Overall: Positive user experience and easy to handle.

Capterra loader

Centralized management of user logons

Jan 24, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to see "live" failed logon's or incorrect passwords.

The ability to centrally manage controlled logoff enforcement across the company

The ability to determine which devices users could log into, along with how many simultaneous logons.

Cons: Different departments in our company have different requirements for logoff enforcement. Unable to set that by department or group - only global setting.

Overall: Very friendly and professional sales and support staff.

Good product

Jan 08, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: UserLock was easy to install and upgrade. Configuration was fairly simply for our small business Windows AD environment.

Cons: We found inconsistent issues with remotely-connected users (VPN) who were being blocked erroneously.

Overall: The benefits of UserLock outweighed the issues for us. Good product.

Very Useful

Jan 23, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Really useful for adding additional security into a AD domain. Fills a few gaps in AD, which are really useful.

Cons: Reporting can be a bit slow. More logging would be good, of services like webmail access.

UserLock Experience

Feb 04, 2019
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use

Ability to use SQL server for the backend

Functionality

Good Value for money

Cons: Good for small to medium size businesses, don't know how it would cope at Enterprise level.

Overall: Happy with the overall end to end experience.