Who Uses This Software?

Smartsheet's intuitive online project management app is used broadly across organizations to track and manage diverse types of work, which means buyers can be front-line managers, senior execs or IT.


Average Ratings

453 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $14.00/month
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Smartsheet.com
  • www.smartsheet.com
  • Founded 2006
  • United States

About Smartsheet

Smartsheet is the work execution platform that many of the worlds largest construction companies rely on to stay productive, communicate among far-flung teams, and document every step of every project. Smartsheet delivers increased project efficiency and accountability by streamlining communication and documentation **Best Business App of 2014 - Evernote Platform Awards **Gartner Cool Vendor 2015 - Project & Portfolio Management


Smartsheet Features

  • Bid Management
  • Billing & Invoicing
  • Budget Tracking/Job Costing
  • Change Orders
  • Commercial
  • Contract Management
  • Contractors
  • CRM
  • Document / Photo Management
  • Incident Reporting
  • Job Scheduling
  • Permit Management
  • Residential
  • Selection Sheets
  • Subcontractor Management
  • Submittal Management
  • Supplier Management
  • Task Management
  • Timesheets Management
  • Warranty / Service Management

Smartsheet Reviews Recently Reviewed!


Smartsheet offers a convenient platform to collaborate with team members.

May 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Smartsheet has many automated functions to send notifications, track progress, and build reports. All of these functions, plus the ability to share a sheet between multiple users and maintain realtime information serves to keep everybody on the same page with a minimum of effort.

Cons: While Smartsheet is still working to improve their options, and new functions and capabilities are added frequently, it can be frustrating to adapt from other programs which are a little more versatile.

Overall: Smartsheet makes it easy to keep everybody on the same page and smooth out advancement of projects through communication.

The Smartsheet team was extremely helpful and able to answer all of my questions promptly. The support was great and I never felt lost through the process.

May 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: I would recommend for a somewhat tech savvy group.

Pros: Tons of different functionalities and the ability to customize certain parts. It was helpful to be ablle to set parameters for different users.

Cons: It was challenging to implement the software across our organization and get everyone on t the same page. You do need to have a strong background working with computers and software systems.

Smartsheet is a Great Product

May 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I love Smartsheet. It is very useful in keeping all of my projects on task and moving in the right direction.

Cons: I don't really like that I have to use a separate program to track my projects, but if I spent some time I could probably get it to integrate.

Capterra-loader

I use Smartsheet to create project plans, track issues & risks, monitor budget, & track action items

May 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Very collaborative and it behaves in large part like a Microsoft Excel spreadsheet, which makes it very easy and intuitive to use. They also provide an extensive collection of API's.

Cons: This software does not provide good error checking/validation features. You can create a form, but even then it provides limited ability to validate that an end user is entering quality data.

When working on a project with a work team is ideal smartsheet to create an organization on the team

May 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: smartsheet is ideal at the time of a project for the organization of the work team.
where you can plan the project by specifying its deadlines, tasks and documents. perfect for project management.
smartsheet creates a calendar view with the administration of the project to be developed. It has a very comfortable and easy-to-use interface where we specify the tasks to perform similarly to an Excel spreadsheet.
The tasks can be sorted by date and priority of delivery according to the person to whom it is addressed.
Smartsheet allows us to integrate files in the delivery with its wide range of tools. as dropbox, Amazon web services ...
This application is compatible with any device that we can use from our computer to our smartphone

Cons: Smartsheet is a good application but sometimes it is difficult to use it although it has several tutorials on the web to know how to use it correctly. I think this app should be developed in more languages

We utilize SmartSheets to help us get organized.

May 10, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like most of all that SmartSheets unifies our ability to collectively enter a business-relevant information between different offices and teams in opposite locations. Even though we are in different cities, we can use SmartSheets to see the progress by the real-time data being entered.

Cons: What I would consider as what I like least about SmartSheets is that sometimes it is complicated to set up.

Overall: The benefits we receive as a company from SmartSheets is a unification of collective information that we can see updated in real time between offices in different locations.

Tricky, But Very Valuable

May 10, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Smartsheet has been critical in gathering data and representing it in our small theatre. This type of data management has made goals, presentations and action items must easier to visualize and attain.

Cons: Smartsheet is tricky to learn. Like many representation or analytic tools, there are a ton of things you can do with it and each needs to be learned carefully.

Pricey, but works.

May 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The chart aspect of this software is matched by few. Quickly create charts using data, diagrams, or pictures. The layout for organizing projects is also a top feature.

Cons: The pricing aspect of this software takes it down one star. The contracts for using the software should have more options for people that might not need it indefinitely, or need it as often.

Extremely Intuitive Task Organization Solution

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The product design is very visually appealing, and the interface is intuitive / easy to use and they are constantly developing additional features and solutions for teams. The dashboards are excellent for high-level snapshots. You can also access the smart sheets on the computer, as well as all iOS devices. The monthly cost is very reasonable as well!

Cons: I wish that I could download a windows desktop application for access on a computer instead of navigating to a website. Other than that I can't really find any cons - the features that it has they do very well at maximizing value within the program!

Overall: I am using this as part of a team that includes the Owner and it is extremely valuable for tracking tasks and responsibilities in an open-book, easy to view fashion

I love using this for gantt charts

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: I love using this for gantt charts. I was struggling to find a web-based platform to use for project management and this fits the bill.

Cons: Sometimes the software can be a bit slow. Not sure if it's my computer or if it's smartsheet so I could be wrong on this.

Fancy software but not user friendly

May 07, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: SmartSheet does have nice sharing capability. The software setup is complex when it could be simplied to make it more user friendly.

Cons: Seems over priced for features that you can get cheaper or free. Basically a glorified Google docs. I cannot recommend you pay for this.

Capterra-loader

Outdated user interface was enough for me to look for another project management tool

May 07, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: The monthly cost is pretty reasonable, especially compared to other project management tools available on the market today. They also have a great support team that answers any questions via e-mail very quickly, which is a big bonus if you ask me. Smartsheet also has a pretty cool mobile app so you can work on-the-go as well as have access to important info / documents wherever you are.

Cons: I started using this tool in 2015 before I branched out with tools like Monday.com or Asana (both of which are stronger tools for your small business or project). My biggest "con" with Smartsheet is that the user interface was really outdated.... I mean, the spreadsheet model, or spreadsheet "look" really needs to go... Honestly, it was enough for me to look elsewhere and I'm glad I did, sorry Smartsheet. If you like that time of visual though, than this product may be for you!

Simple, done well. But would benefit from performance increase/native app

May 07, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: This is extremely capable software and the ability to link between sheets and use survey forms is very nice. The mobile app is excellent. If they could bring some of the mobile app speed into a Mac native app it would be awesome!

Cons: Scrolling is slow on large sheets, and switching between sheets is delayed. Would love a native Mac app (maybe using APIs and code from the mobile iOS app??) or at least faster web app performance.

Use Smartsheet for Scheduling, Travel, sales tracking, online reporting and data management

May 07, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Smartsheet application has a great customizable dashboard to it. Allowing for multiple departments to work together, focusing on goals and progress. We use the system to track remote sales teams, scheduling, document upload, travel arrangements, online reporting, as well as production tracking( ie contracts, where the job is in production, and if it was uploaded).

The support staff is amazing and they really take the time to help asses your problem and work with you to get the issue resolved. They really make the system.

Cons: My only con with the software is the refresh. if your sheet is large, the reports built off the sheets will sometimes take time to reflect changes which has caused some delays.

Great way to organize live data

May 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The forward facing form works well from an ease of use standpoint and the way that it translates into an excel like document for administrative use and tracking is very efficient.

Cons: I wish there was a way to request changes to the sheet owner. Right now modifications can only be made by selected users, which for security reasons makes sense, but it would be nice to suggest an edit.

Great project management tool

May 05, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Only had the opportunity to use Smartsheet as a demo. We were all set for utilizing the solution, however we had already purchase a different solution. From my experience this is a great tool and was perfect for our needs.

Cons: We were too slow to make a decision and to our unknowing our sister company had already made a decision. Smartsheet would have been a great tool!

Modest tool with reduce set of features for Jr-Semi Sr PMs

May 04, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to use. Graphical environmet easy to understand and modify but the lack of critical path is an error on this product, Graph Gantt is the unique outcome that on mostly small and middle size projects is enough,

Cons: The lack of "what if" analysis or not completed as needed except for running a version for comparison on a copy of the project file redunds in a not so full tool. For the cost for free of the app, is quite good but there are another even better in the market like Wrike as web based tool more modern. Another real pain in suffer is that is not compatible the convertion onto Microsoft Project that is a standard in the market, so when you use this tool only a gantt chart printout is possible to share it with customers...only very very very basic gannt convertion work fine, sub levels are not well converted

I am effortlessly able to do the job of three people with smartsheet! Love this software!

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like most how i can run reports, and put so much information into this software in one place! love it~

Cons: What I probably like least is I wish the software would run a little bit faster even with so much on the page

Overall: it helps me do the job of 3 people!

very good option for managing large-scale projects

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I can set who is accountable for what, as well as who needs to be reported to based on the task or step of the project

Cons: no downloadable software, it is all browser based. would love to have a dedicated version that is installable on mobile computers like surface tablets.

Overall: full-scale project management with the ability to assign roles and who is accountable for what.

best gantt chart tool

May 04, 2018
5/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: best gantt chart, easy to setup, love their templates to help you get started, love the sharing and collaboration, mobile accessibility

Cons: it can really be only used as a gantt chart, a little hard to communicate, share files and keep a discussion going

Best project management software

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: After being trained on Microsoft Project, I became obsessed with all the functionality it offered but longed for a version I could use from any computer (not just work computer with license). That's where Smartsheet came in and offered all that functionality, but additionally allowed me to access my projects from anywhere and collaborate and share with discreet teams. Best project management tool out there.

Cons: It's not the most beautiful looking project management software out there, but it makes up for it in functionality.

Capterra-loader

Better than MS project

May 03, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Love having a cloud based tool for project management. The tools is easy entry for anyone who has ever used Microsoft Excel and/or Google Docs. Having everything on the cloud means that my team can access their work from anywhere and share with anyone they choose.

Security is a major selling point and with SmartSheet being PCI and HIPA compliant is not just expected but implicit with them.

Cons: Standard Calendar tool to visualize project plans is a bit underwhelming. Ability to use charts is a newer feature and has some ways to go before it is a go-to tool.

Overall: Cloud based project planning, Connection to Jira for tasking.

Great online and cloud based spreadsheets

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Smartsheet is a web-based, cloud application, easy to use and great spreadsheet to track leads and client response. You can share the spreadsheet and others can add or comment on it. Some restrictions can be put on files.

Cons: It can take a bit or a learning curve to discover all the functionalities, but still a good choice for what we need.

It's a very easy to use program.

Apr 24, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The ease of use. I also like that is has a history to track the people that make changes and the filters for each area of use. The accessibility for editing information is also an important part to this software.

Cons: I can't export the spreadsheet to excel. I would like to export my information to excel to work and add other information. The ten minute window to save changes it's too short. When working with filters it saves the filters to quickly, the time frame needs to be longer.

Great tool for small projects!!

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and to integrate with external applications. I integrated zappier and was able to make smartsheet useful as a ticketing tool for the business. Via a simple form, i would receive an alert and zapier auto replied giving a number for that request. Communicating and alerts is easy and different templates are avialble for use within all smatsheet.

Cons: I cant find any cons. Perhaps the only con would be that it gets ultra slow when more files are attached to a sheet. For example: i had over 1GB of stored files in the sheet and the sheet would take a lot of time to open (1 minute or so) and i would open it every day and this took a lot of time

It's a good product for the purpose of mixing some spreadsheet and project management capabilities

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The familiar Excel-like interface makes users instantly comfortable. Ability to share by sheets and the different levels of permissions are also helpful. The ability to track dates for line items and see them in a chart view helps a lot as a project management tool. Since sheets are easy and quick to create, it's good for short projects and moving on to the next one.

Cons: The sheets are not as powerful as one would expect from something looking like excel when it comes to calculations and formulas, but that is probably an expectation from the familiar excel and expecting Smartsheets to live up to that.

Overall: We were able to use this as a quick project management and collaboration tool for short projects that did not warrant most costly ways. This was quick to setup, share and use.

I use it in my work

Apr 23, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It is easy to use, can be customized and can be shared with certain group. Team become productive by using it.

Cons: The interface is not that good looking and can be improved. Reporting function takes time to learn and use.

Project Management

Apr 23, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: If you are familiar with smartsheet and all of it's capabilities, it's a robust scheduling tool that also allows for resource and task management. Also easy to share with others outside of your institution.

Cons: I don't really have anything negative to say, with the exception of wishing there were more formatting / design tools.

Overall: All of them

Great software with excellent features

Apr 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I would recommend this software

Pros: Tracks leads. Great for spreadsheet needs. Ease of use. Free for users that don't need full access. Cloud based for access anywhere

Cons: Smartsheet does not offer a mobile app therefore making the use of the software on a mobile device very difficult.

Great use of spreadsheets

Apr 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This was a great use of a mere a month for organizing our office spreadsheets in one easy to find place.

Cons: Very easy and great value for money I can't say there are cons except that it would be great if it were free obviously.

Smartsheet was our choice for large scale PM work

Apr 19, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The integrations to other tools like O365 and Google helped us streamline our PM workflows. It was helpful to take current projects from ghantt to waterfall to agile as well.

Cons: It's a bit complicated to deal with in terms of permissioning. We have a lot of temporary stakeholders in the system and it's hard to get them the right kind of access for a short period of time.

Overall: It helped us do a much better job identifying gaps and needs as we created whole new workflows for our existing process.

Great cloud based replacement for Microsoft Project

Apr 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: This is a blend of Project, Excel and Confluence.

Pros: So much easier to use than Project with much more useful functionality. The ability to assign tasks to people and have them add the detail of when and how it was completed is awesome - especially since it doesn't require any training as you can setup email check boxes. The ability to attach 10 files to each line is amazing - especially if the deliverable is a file. It's also very similar in appearance and use as excel - something almost everyone is comfortable with typing into. You can also interact with 3rd parties easily - giving them access to view, edit, respond, attach, etc. on projects. Multiple people are also able to interact in the sheet at the same time!

Cons: The web interface doesn't support all the good keyboard shortcuts as excel does, nor do you have access to all the wonderful and powerful formulas that excel does. Will only support so many items in a sheet - meaning if you have a long running log (like an interactive customer issue log) you have to create new sheets periodically.

An alternative for those not in the google suite hub

Apr 19, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: This product is easy to collaborate on, and shares many of the similar functions as excel. The request update option is also better than emailing someone to kick off the next task.

Cons: The layout takes some getting used to and not all excel functions are available. More of trial and error by figuring what template to go with.

Easy to Use Project Mgmt. Solution

Apr 19, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is very easy to use and it's very intuitive. The price is also unbeatable. There was quite a bit of help understanding some of the concepts by calling their sales team before I bought it.

Cons: There isn't much I don't like. It truly is an outstanding product that I will use for a long time. There is a slight limitation on how many projects you can work on at one time, but that's just because I don't use it for many clients.

Easy collaboration between team members

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: This makes it so easy for people to work together and keep each project on task.

Pros: It is very similar to using Excel. You can instantly see what others have or are adding. You can leave comments on others work. It is fantastic for keeping action items up to date. You can also have more than 1 sheet. This has helped us so much. We no longer have to send email checking to see if things were done. I no longer have to send an email reminding people of things they need to do. I put it on Smartsheet and they mark the date it was completed.

Cons: I really don't have a downside to this. There are a number of different templates you can use and make the sheet to exactly what you would like it to be.

My team at my old job used this all the time to track the hundreds of tasks we were working on

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the cloud based software. It made it very easy to work remotely and to easily and quickly know what was going on. I also like how many different products could be created (documents, flow charts, images, sheets, etc)

Cons: When you have a large team with a large project base, it gets unorganized very quickly. I wish that it was easier to keep this product organized given the collaboration.

User of this software for internal and external projects

Apr 18, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: The fact that you can create a timeline and use the want chart is awesome. Sharing and allowing security restrictions for certain users is nice.

Cons: It can be overwhelming depending on the use. I look forward to working with Smartsheet directly to learn best practices.

Quick, up-to-date access to all data for your business that can be viewed in real time by everyone.

Apr 17, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the security it provides with different levels of access so that only certain individuals can view private information.

Cons: It doesn't have tabs on the pages so I must create individual pages for each subject which is cumbersome. There is also a possibility of sharing private pages. It needs better ID recognition.

Does what it says on the tin

Apr 17, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Simple and easy to use. Thought this was the best system since sliced bread but GoogleDocs made in kind of obsolete. Effectively an online Excel sheet with a few extras.

Cons: Costs money when there are free alternatives. Support is really slow and frustrating. Printing out is a bit of a faff.

Cloudbased spreadsheets

Apr 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cloudbased - allows multiple locations to use the same info. Makes it much easier for us to see the data over our many locations. We also use it to schedule out our projects and gets everybody on the same page

Cons: Missing some key excel formulas that one could be used to having. On the brightside they are constantly seeking improvement and adding regularly.

Used for keeping my trainers organized

Apr 14, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: The biggest thing I loved about this software is the ability to share any task or project and also the discussion thread within each project

Cons: We run a small business and this software is tailor-made for much bigger companies. Check out who endorses it.

Connects the whole team

Apr 14, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best part of using it is that everyone always has the most up-to-date information since we are all using the same spreadsheet. We looked for quite some time and could not find anything else that could do everything Smartsheet does.

Cons: The lack of tabs on individual sheets, as you have in Excel. Instead, you have to make individual sheets. Perhaps they will figure out a way to do this.

Overall: We love having only one version of a given sheet that is always up-to-date,

A project management program that works like Excel

Apr 12, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like how similar Smartsheet is to Microsoft Excel because it makes it that much easier to learn how to use. It also syncs with Microsoft Outlook for full project collaboration.

Cons: The calendar view is limited to only a few tasks at a time. If you want to see the full view of your current projects you need to open it in a new window.

Great cloud based work management platform

Apr 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Smartsheet is office productivity tool. The tool looks like a spreadsheet and we use it for multiple purposes like timesheet tracking, project management, customer database, supplier database approval workflows, purchase order collaboration etc.
It comes with real time dashboards and is compatible with all the browsers and android and iOS mobile versions. Different levels of permissions can be granted to team members like Viewer, Admin, owner, editor etc. One time forms can be created to collect or crowd source information. The tool can be easily integrated with various other project management tools like Jira, Servicenow etc. Overall this is a versatile tool which can be used for many applications.

Cons: Like any other tool, to do advanced things, people need to go through a learning curve. Smartsheet offers training for the same. In our company we did not take any training and learnt ourselves with some effort.

A great project management platform that integrates well with Outlook

Apr 11, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Smartsheet has great collaboration features that allows you to share projects with other users with ease. It also integrates with Outlook so I can upload a task received in an email so information is all in one place and I can set alerts so I don't miss a deadline.

Cons: Some of the features are difficult to understand. It takes a lot of time and energy to learn the tools and get the most out of it.

I use SmartSheet for project management

Apr 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's great software, kind of like a cross between Excel and an online project management platform. If you've worked with spreadsheet software in the past, it will feel intuitive. It has a ton of features that are excellent for project management and team work. Some of my favorite features are update requests (you can send an update request to anyone in your organization and it will ask them to update you on their progress in the context of your sheet or a cell within your sheet), as well as scheduling helpers and functions like SUM, AVERAGE, etc. I use it for keeping track of my scientific data AND managing my projects. Really great tool!

Cons: This is both a pro and a con -- the software development team is very on top of stuff, and they seem to make a lot of changes and updates. Fundamentally this is a good thing, but it's sometimes annoying to have to figure out a new UI all the time. There also isn't support for as many functions as Excel. For example, there's no standard deviation function.

Capterra-loader

Great for teams both large and small

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Smartsheet is very similar to Excel in a lot of ways but once you get the hang of it, I feel it's easier to use, functions better and looks nicer. Overall, it's a very helpful platform to help juggle multiple projects.

Cons: If you plan to input a bunch of data into Smartsheet, but aware that it may run super slow. Also, if you tend to rely on shortcuts, you'll find it's a bit lacking. Overall, Excel may be your better bet.

Easy

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use and learn this software. It meet all the needs I have for the projects I manage and helps me keep them organized.

Cons: No cons as of now, I am still getting to know the product but it has been awesome so far. I look forward to learning more about it.

I used this product along with a team to manage projects ranging from marketing to technology.

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: So easy to use and update. Formatting was easy, moving things in priority was easy. This was no frills product management software that allowed even the newbies to get up to speed and start using it quickly.

Cons: The only issue I could see was version control. So I would download a copy of my sheet each night in case another with permission to update info wasn't careful.

Smartsheet is a great way to stay organized!

Apr 09, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: I love how simple and similar to excel Smartsheet is. You can use it for personal use and for work to stay on top of endless tasks.

Cons: For the office environment, Smartsheet is helpful only when everyone wants to use it. For helping a team be more efficient the product needs someone to manage the process. or else it becomes very easy to forget to use you.

The best app to work with projects in the cloud

Apr 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Easy to manage, great interphase and enormous set of tutorials to get the best of the app.

Pros: Very intuitive interphase works perfect, has a great customer support and they are constantlye sending information to you through email to improve the use of the app, it has a lot of options not only the basis tool for projects, also comes with an enormous set of administration features for you to evaluate costs, budgdet and expenses of your business, it is very complete and has a great interphase for teamwork.

Cons: It can be a little difficult to implement because it requires a very engage team, this kind of app need a lot of information to feed in and to have all the details of the project correctly set, if not like that I not recommend for you to spend money in this app.

Great cloud based sharing system for files and notes

Apr 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Able to share between people with notes or files. No need to email back and forth but you could set it up so you could email notifications when changes were made on the sheet.

Cons: The project sheet does not allow for a task to be assigned to more than one resource, and duration is not affected by resource allocations.

Great online spreadsheet package

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Smartsheet is an easy to use web based spreadsheet software. Being web based, team members can log in from anywhere. Allows calibration from anywhere.

Cons: It has most of the normal features from more well know spreadsheets but Smartsheet cannot do the advance functions in other software. I dont believe most users will notice this limitation but some advance users may.

A bit too chunky and not much better than just having a google spreadsheet

Apr 05, 2018
1/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Its nice that you can log in from anywhere and have multiple users. Easy to assign people tasks and attached documents.

Cons: Not easy to use. The interface is chunky and not very nice to look at it. I didn't use a mobile version so not sure if that's better.

Capterra-loader

I call this 'excel spreadsheet on steroids.' If you need to save a lot of files, this is a must have

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Unlimited file storage in this cloud based system. You can basically create a spreadsheet that has limitless functionality. Upload files, photos, data, and keep a communication log. You can even use this program as a CRM if you want.

Cons: The app is a little tough to use for some of its features. when trying to open a row and see attachments, files, and sub-rows, it is often difficult to click on the right spot due to how small some of the icons are on the screen.

Overall: A cloud based storage program with a spreadsheet format. Ability to share with members of your team and collaborate is spectacular if that fits your need. You can set alerts to notify you when someone else on your team makes a change to a task, and you can quickly move large groups of data or files from one sheet to another by simply selecting them and clicking 'move rows to another sheet.' This will move the row AND all attachments in one quick step.

Good management tool for projects

Apr 04, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: Good value for money. Does what you expect.

Pros: I like the ease that our team can collaborate on project information. As not all users are project managers itΒΏs key that software (like this) is intuitive for users of other office admin software.

Cons: Nothin I can put my finger on. Easy to use, good on boarding for all the team. Some limitations for advanced PM users but not a deal breaker.

Smartsheet...a quick and easy Project Mgmt Tool

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great project management tool for both personal and professional use.

Pros: Ease of use. Quick reports and different data views. No bugs. Continuous improvements to UI/UX. Great Kanban boards to layer on top of the schedules. Wonderful collaboration tool for both licensed and regular users.

Cons: Would be nice if this could integrate with Accounting software to become an ERP software for business. Maybe even able to integrate with Atlassian/Jira.

Good for managing medium-size projects

Apr 04, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to create and link multiple boards. Easy to manipulate columns of each board separatelly. Nice excell-like formulas

Cons: It is hard do manage bigger projects - it starts to be to much complex and start working very, very slow.

Great tool for organization

Apr 02, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: I leverage this software for audit reviews and task logging and it helps me work through all accomplished tasks and enables me to connect different components of review to each other, which creates a seamless flow of evidence tied to the review.

Cons: The software requires some technical skills to use. Playing around with it is useful, but can be a timely process in order to learn how to leverage the software to its maximum potential.

Easy to work in and does the basics well.

Apr 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: It works a lot like an excel spreadsheet in how you treat the cells. So far they are easy to manipulate, add, and remove information as needed.

Cons: So far just that the colors could be more distinctive with the graph but I'm new to it and maybe this is adjustable.

Great Collaboration ,crowd sourcing and office productivity tool

Apr 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: If you love spreadsheets, you will love smartsheet. We wanted a simple tool, to crowd source ideas and smartsheet did the job well. There is so much funtionality available in smartsheet and on the top of it, you can build your own stuff, if you are willing to learn the tool.
We wanted to gather information from our 400 odd stake holders. We had their email ids and using smart sheets we sent a webform. our stake holders filled in the required information and attached required documents. All this information is saved on smartsheets. Smartsheets has great reporting capability too. Conditional formatting is easy to implement.
One can link a cell on one sheet to a different sheet altogether and data can flow between the sheets. One can give different levels of access to collaborators viz read, write etc

Cons: some effort and time is required to learn the tool and get the best out of it. There are lots documentation, video tutorials available to make this easy.

Overall: collaboration, crowdsourcing, reports etc

Just like Google Sheets, but better

Apr 01, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: This software is practically Google Sheets, but with more functionality and better features. It's collaborative Excel, with more features and to do lists.

Cons: I don't have a lot of cons here because this is just a lot better than using Excel or Google Sheets, in my opinion.

Capterra-loader

Easily shareable work management tool

Mar 31, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use if you have experience with excel, plus it is compatible with other software and with email clients.

Cons: Can't have multiple editors at once, and requires constant saving and takes a while to learn how it all works

Capterra-loader

If you work in a team, you should give this a try. It's efficient management tool.

Mar 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It's very similar to excel which most people are used to, so for me, that made it really easy to work with and get used to. The user interface on its own is also very sleek.

Cons: I have to say, this software is really good, but the price seems too steep in my opinion for a license.

Smartsheet is google sheets on steroids

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There is a wide range of functionalities offered in this tool. Pair that with the option to have multiple persons collaborating, you have your perfect task manager.

Cons: It's quite technical and takes a bit getting used to, but once you have the hang of it, it's a breeze.

Smartsheet gives our team a way to track & monitor ongoing projects via a shared document.

Mar 30, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Smartsheet has some extra "data" that you can add to your lists -- like NOTES. The notes list who entered them -- which is very helpful on multi-user lists. Being able to add attachments and "rank" line items is also a huge benefit. Our team has also found that each of us prefers to look at the documents in a different order -- which SmartSheet accommodates. It only takes a few clicks to get the list re-ordered how you want to see it.

Cons: lines are assigned to an individual person, it would be helpful to be able to add multiple people to the same task line. Unless you create a "combined" user, there doesn't appear to be a way to have more than 1 person assigned,
I think the ability to re-order the list when I want is a huge help, since the other members of my team typically prefer a different sort order. The only caveat is that I found how to re-order and organize/view the data was not quite as straightforward as I would have thought -- but it is more than doable!

Overall: Shared team organization for project lists, etc.

Helps manage daTA

Mar 30, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: This tool is easy to use and flexible when having to out in large files and data. It owerful push helps us keep organized

Cons: The system can run a bit slow when uploading a large file, and can take awhile to get everything in its place

100% points

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: Didn't find any cons, it's a great software for small businesses. It costs per user per month, but it's a lot cheaper than other softwares.

Pros: Smartsheet is a friendly software that makes every small business more productive. It uses kanban system that allows you to be much more organized with each project.

A fantastic alternative to track things

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Coming from using Salesforce, this was a less expensive alternative to tracking my sales, whether they be customers or leads

Cons: It's a little tricky to keep track of every single person I come in contact with, as well as transferring items from one sheet to another can be a little tough.

I use this for personal project management

Mar 29, 2018
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: This software is extremely helpful for visualizing company project progress. It is especially helpful if you already use excel.

Cons: The project management functionality is cumbersome and tasks/projects depend on conditional formatting and formulas to work well. I would like to see a better template created for project management.

Capterra-loader

Intimidating to start up.

Mar 29, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I'm not a huge fan of the layout as the sheets in Smartsheet are treated like spreadsheets, however, it's nice that you can select multiple line items at a time to copy elsewhere or to even figure out the sum of numbers like an Excel sheet.

I also like that I can make comments on a line item and email it to a coworker so that they can follow what I am referring to. I also use the "reminder" function on line items and appreciate the emails reminder it sends at the time I specify.

Cons: It can be difficult or overwhelming to get started at the beginning as a blank spreadsheet is intimidating. If you're not a patient person or don't have a great logical mindset, this is not the tool for you and your company.

Overall: Used this for event planning until I found a software better suited for my company. However, if you love creating spreadsheets, this is the tool for you.

Very easy to organize our projects.

Mar 28, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We can create projects and share with the involved people, and they can access simultaneously, unlikely Microsoft Excel we were using.

Cons: We couldn't find any cons about this software. We're still improving and testing, but everything is good until now.

Customizable

Mar 28, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Love that you can customize just about anything you want or need with SmartSheet. You can switch between multiple views. Its a good mix between project management and task management software

Cons: I dont like that multiple people cant edit at the same time or that you have to save after you make changes

It has more features than Excel, but some of the conditional formatting is sometimes hard to set up.

Mar 27, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Pros: Smartsheet has the ability to do so much more than Excel. You can include attachments, sort, filter, create reports, color code via conditional formatting, etc

Cons: It has been difficult to reach our account rep. Initially, they were responsive; later, it was difficult to get a response from the rep.

Capterra-loader

I used smart sheet in my previous digital marketing role and loved it

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like how versatile the tool is and its ease of use. The tool makes my job much easier than trying to track everything in excel. I also like how you can share and collaborate

Cons: even though it's a great collaboration tool I still wish it had more features like excel does to make things a little easier

A Robust Project Management tool

Mar 25, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: It is an amazing tool for tracking huge projects, assets, and simple to do lists

Pros: In Smartsheets , the sheets are treated like spreadsheets and that you can select multiple line items at a time to copy elsewhere or to even figure out the sum of numbers. The ability to make comments on a line item and email it to a coworker so that they can follow what I am referring to

Cons: Creating a backup is a challenge. It's not intuitive and involves way too many menus and steps. They kind of get you on the "plans", for instance if you don't have a certain level plan you don't have access to all of the features. You are also only allowed so many sheets on the lower level plan. You can not update/change a template you have to re save as new.

Powerful project management with the magic of spreadsheets added.

Mar 24, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The similarity to a spreadsheet means it is instantly familiar to Excel etc users.
Resource management across projects highlights over-commitment.
By Workplace themes mean you can wow clients with personalised reports.
One paid user can share reports to many free users.

Cons: It theoretically integrates with other software but it hasn't proved practical.
Limited use of formulas means the spreadsheetiness has limits it shouldn't have.

Overall: Shared project management that anyone who can use Excel can use.

Smartsheet should be Prettyaveragesheet

Mar 23, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I like that it's functionality is similar to excel - that makes it more familiar to me and a bit easier to use.

Cons: I would rather use excel online on a cloud-based platform rather than smartsheet. It just seems like one more tool that I have to learn to use.

very smart. Cool design.

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like that I can access many tools that I need for a project all in one handy program. The design is very sleek and modern, which i enjoy.

Cons: There isn't a way to view live updates when more than one person is editing the same document. In the beginning I had to watch youtube videos to learn the functionality, but I caught on quickly.

Overall: This software allows me to be more productive with one program than i could be with 3 seperate programs.

SmartSheet is a Helpful Replacement for Microsoft Project

Mar 22, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I didn't have access to Microsoft Project and used SmartSheet as a replacement for timeline management and it worked great. It was easy to learn and use and great to share information with our clients.

Cons: The features are limited but we were able to build customized timelines with a gantt chart view, which was very important to our project, as well as share the timeline with our clients externally.

Good Tool for Collaboration

Mar 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: It's helpful in keeping track of different projects. Great use in making smaller projects from bigger projects. Ability to see who is using the same sheet.

Cons: Being able to see live changes on the sheet from another user. The sheet feels slow at various times throughout the day.

Smartsheet for Sharing Real-time Data

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Excel spreadsheets that are live and editable in real-time. There is no better way to do things when other softwares are not yet in play. The ability to tile a spreadsheet and move data from one step of the process to the next is outstanding.

Cons: Too many administrators can be a problem as it can skew data being entered. Too many people being inside of the spreadsheet at one time can save data over something you have just done if you don't see that others are working in it at the same time.

Fairly user-friendly way to manage and report on projects

Mar 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I'm not a certified project manager, so I don't know how someone like that would feel about Smartsheet. But for my project planning purposes in the marketing area of our company, it helped keep staff informed and on task. I would use the Smartsheet as a way to run our project status meetings, filtering by each component assigned to each person, which really made the meetings more efficient.

Pros: I like that you can integrate Smartsheet with Atlassian's JIRA. I did this during planning for a large event, and it really helped everyone involved stay up to date on their tasks and helped them update others in turn.

Cons: The user interface isn't as clear as I would want it to be. I often felt like I was searching for a function that I had used many times but couldn't find again.

Sharp, High-Quality Management Tool

Mar 19, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: Really smart, functional product to keep organized!

Pros: Modern, thoughtful design. Tons of useful features and elements to make collaboration a breeze. Can track a wide variety of information in multiple ways. Easy to share.

Cons: Cost is a little bit high for just one license. If you are using as a collaboration tool you need to be able to have many users, and this would get expensive for small firms.

Simply yet sophisticated software for project management

Mar 19, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: It is like having all of the products you would use to complete a project in one easily accessible platform, with toolbars, and some helpful tips.

Cons: I had to watch some of the videos on the company's youtube page to understand all of the tools on the toolbar.

Excel on Steriods

Mar 17, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Its an online spreadsheet with a very flexible forms & functions. For instance, you can select multiple line items at a time to copy elsewhere or to calculate the sum of numbers. You can also easily share your spreadsheet which is handy.

Cons: Unlike google drive when multiple people are viewing a sheet at the same time, the changes are not real time. The other user will not see changes until you click save.

Overall: Working with data all the time is it important is have flexible tools handy to easily crunch numbers and format the data the way you need it. It is great to use as a database of clients and their contact information. Having a shared excel is very handy in the workplace.

Great collaboration tool company wide!

Mar 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love using Smartsheet as it has given our company the ability to collaborate on projects with on and offsite employees from all of our different facilities. This is also a great tool for creating alerts and assigning tasks to those working on specific projects. Smartsheet also offers great reporting functions to grab information from multiple sheets.

Cons: The formatting options are definitely not as robust in Smartsheet as they are in excel, but they still get the job done for the most part. Can be a bit costly depending on the number of licenses needed.

Overall: We love Smartsheet. It is an easy way for us to stay organized and on top of all of our projects.

Smartsheet as a task management system

Mar 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Smartsheet has been a great tool for our business especially in the accounting and human resource areas to manage tasks for accounting month end closes and payroll.

Pros: Smartsheet is very easy to use. It is very familiar and the design seems to be very similar to excel which is a plus in my opinion. I like the customization features. You can really make it how you want to make it.

Cons: I have founds some limitations albeit minor ones. One example is that I would like the option to mark all check boxes in a column as checked or unchecked easily by using the column options.

Capterra-loader

Very good tool for collaborative working on the cloud!

Mar 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Love how this system allows me to log on and update from anywhere. Also love how other workers from abroad can log in and update. Love the web forms too, awesome way to get everyone to fill out specific fields with their info.

Cons: Don't really have any big gripes about SmartSheet, would be nice to have a way to format the sheet with alternating colors for each row for ease of viewing larger sheets...

Regular user in a large video production company.

Mar 14, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: Easy and fast access to information about many productions. Ability to link many projects into single dashboards.

Cons: No complaints at this point, though it would be good to integrate the calendar tasks into my Outlook calendar.

I've used Smartsheet a couple of times for different work projects.

Mar 13, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to access, can use online not just via software. There are lot of features available. Cost efficient, even has a free trial.

Cons: Some of the features are hard to understand. The program does not autosave. Integration isn't always optimal.

A lot of potential for businesses

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: If you are managing data in a spreadsheet (tasks, events, projects, contacts, etc.), do not do that anymore, Use Smartsheet. Basically, you can use smartsheet just like a spreadsheet.

Cons: I did have to uninstall and it was hard. Still can't uninstall. Wanted to put it on new system. WIll call customer service

Efficient Project Map

Mar 13, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It provides good opportunity to mapping project and following dead line. Easily highlight due date and increase of priority of current roadblocks. I haven't involve much with other features but it was easy to see big image of project while working in tight time

Smart sheets for small businesses

Mar 12, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: This is great for a small or medium sized business to use for schedule purposes. It is very easy to make a sheet and then share it with whoever is necessary. One feature that I really like is the fact that your colleagues do not need to have a license in order to go on and see what you've posted or shared.

Cons: This can't be used in place of a project management tool, it's more of a supplemental scheduling tool. Other similar software can take the place of most of your project management needs but this is not one of them. It lags a little but while using it on a mobile device.

Smartsheet for Project Management? That's Smart!

Mar 12, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Smartsheet was one of the original PM software providers. It has user intuitive graphics, is turnkey (no training required) and is great at managing projects.

Cons: Smartsheet is somewhat dated compared to newer PM software providers.

Overall: Smartsheet. One of the original and still one of the best!

Powerful Hybrid

Mar 12, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Extremely powerful and customizable. It brings together all the benefits of spreadsheets and project management tools in a single powerful hybrid.

Cons: You need to learn a lot to use all the resources. In addition, spreadsheets are not ideal in case of very complex management.

User-Friendly Approach To Project Management

Mar 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Smart Sheets is relatively easy to pick up and start realizing it's vast tools. Definitely love utilizing the Gantt charts.

Cons: While it's easy to use, it does take a little bit of time to fully utilize all of it's various functions and capabilities.

Capterra-loader

Perfect for single sheet sharing.

Mar 11, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has an intuitive user interface .
Makes it easy to make short ,simple comments on line items and mail to a co-worker to work on.I like how easy it is to share single sheets with this program. I have recently fallen in love with the card view option on smartsheet ,which is perfect for agile project development.

Cons: As good as this is ,there are just too many advertisement banners while using this program. Also it appears like there is a downtime every other week ; these need be fixed.Also ,it currently lacks real time data synchronization.

Capterra-loader

Great for collaboration on schedules

Mar 10, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: A lot of functionality and has tremendous power to allow for collaboration between organization of project schedules and outlines.

Cons: Ease of use isn't great. Takes time to learn trick and the user can easily use work that is not recoverable and can cost hours of work to be lost.

SmartSheet.. Everything for team project collaboration

Mar 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This is an excellent tool for collaborating on projects, tracking deliverables, creating dashboards and input forms. It is easy to use and affordable for small teams.

Pros: This product is easy to learn, has great on-line training, videos and support. One-stop shopping for forms, gantt charts, email, attachments.

Cons: You can't fix a date in concrete and let it have predecessors. Sometimes this is necessary when doing backwards calculations Printing to a plotter is a challenge. The Sights charts and tables still need more work. The Jira interface is expensive.