Best For

Our customers are small and medium-sized customers. In many of our customer sites, 80 to 90 percent of employees have access to Chartio.

Product Details

Build interactive dashboards in minutes. Chartio is a cloud-based dashboard solution designed to enable the entire team or company to get answers fast, without needing to know SQL or any proprietary languages. Built with ease-of-use in mind, Chartio ranks #1 for self-service business intelligence with small- and mid-sized companies. Start your free trial now and build beautiful dashboards in minutes.

Contact Details

Chartio

http://chartio.com

Founded in 2010

Located in United States

Logs of chart options
Great looking dashboards
Drag-and-drop queries
Transform data
Join tables easily

Starting Price

  • Not provided by vendor

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

Chartio Features

Data Source Integrations
Data Visualization
Functions/Calculations
KPI Monitoring
Private Dashboards
Public Dashboards
Scorecards
Widgets
Ad Hoc Reports
Benchmarking
Dashboard
Key Performance Indicators
Performance Metrics
Predictive Analytics
Profitability Analysis
Publishing / Sharing
Scorecards
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics
Analytics/Reporting
Content Management
Custom Dashboards
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery
A/B Testing
Campaign Tracking
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics
Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Chartio Reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.5/5

Showing Most Helpful

Showing 31 of 31 reviews

Showing Most Helpful

Showing 31 of 31 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Jan G.
CIO
Health, Wellness and Fitness, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 15, 2019

“Great choice for all our reporting and BI needs”

OverallFrom starting with very few and scattered reports to - after over three years - building all out multifacetted reporting for a strongly growing ecommerce business, Chartio has served us well. The tool keeps evolving and customer care and support has always been excellent :)
ProsThe framework is robust and performant, the platform allows for quick and insightful analyses as well as powerful report programming equally well which makes it a great bridge between solutions that anyone can setup and framworks that require more advanced programming skills.
ConsThere is room for improvement on the adaptability of some of the reports' design options.
Reviewer Source 
Source: Capterra
April 15, 2019
Verified Reviewer
Computer & Network Security, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
June 17, 2018

“Enterprise-grade BI for mid-market price and complexity”

OverallBI, visualization, SQL queries, Postgres visualization, BigQuery visualization
ProsWith Chartio, you can run from data to visualization in seconds, even if you don't know SQL. Chartio has a visual editor, clear and easy joins and table keys, a huge range of preconfigured data sources, and easy dashboard and folder management. Chartio is also one of the few, if not the only BI tool that can be embedded into your app and managed through tokens or SAML authentication. All in all, expect professional grade BI power without the cost or complexity.
ConsCons are limited for Chartio. I found no issues with the querying or visualization itself, but did run into issues clarifying errors or linking data correctly. We also struggled to auto-refresh schemas, which in an environment where schemas change constantly, means a refresh cycle every week.
Reviewer Source 
Source: Capterra
June 17, 2018
Luis P.
Team Manager
Outsourcing/Offshoring, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
February 28, 2019

“Chartio has been key to our success”

OverallChartio shows us key information for our partners to see and compare our numbers with other vendors. It has been great and the partner seems to love it. However, I feel it can be better in so many ways for the user to find it easier to use.
ProsI liked the many boards you can create with numerous amount of data within them. You can also organize them properly to be pretty to the eye.
ConsIt is hard to program and sometimes frustrating to set everything up.
Reviewer Source 
Source: Capterra
February 28, 2019
Verified Reviewer
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
March 30, 2018

“We use Chartio for our data presentation for our team.”

ProsThe ability to write SQL and pull the necessary data from our database helps our team stay on top of the most recent initiatives.
ConsThere are limits to the charts that's can be presented - in terms of types of charts like pie charts vs bar graphs.
Reviewer Source 
Source: Capterra
March 30, 2018
Nono G.
GM
Computer Software, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: SoftwareAdvice
February 22, 2018

“Great way to dig deep into analytics or a general overview!”

ProsChartio is a powerful software that we rely on to keep track of our marketing efforts. It's great for gathering data from multiple sources and displaying them brilliantly in simple and colourful charts. It's also super reliable.
ConsYou may need some SQL knowledge even to create simple charts. Also, customization can be limited sometimes.
Reviewer Source 
Source: SoftwareAdvice
February 22, 2018
Todd H.
Owner
Public Relations and Communications, Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
December 8, 2015

“Analyst to Executive - the only dashboarding tool we need”

ProsChartio is simply, simple. Regardless of whether you are a data scientist (me) or an executive (my co-founder), Chartio just lets you get the dashboard creation process done with least number of clicks. It's powerful enough for exploratory analysis and the user access controls makes controlling information an absolute breeze.
ConsMy only grime is not supporting a larger number of native integrations. Google Analytics, Salesforce and Segment are great however I'd like a few advertising and finance partners added.
Recommendations to other buyersTry Chartio, you'll realise within a few minutes how easy it is to get up and running.
Source: SoftwareAdvice
December 8, 2015
Verified Reviewer
51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
October 5, 2017

“Ease to implement, manage and use”

ProsI like that you can easily integrate data from Amazon Redshift to CSV files, blend them by using the Data Pipeline and visualize them interactively in Dashboard.
ConsThe grafical user interface when inserting custom functions in the Data Pipeline; the visualization can be improved.
Reviewer Source 
Source: Capterra
October 5, 2017
Avatar Image
James G.
Head of Marketing Operations and Demand Gen
Computer Software, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 10, 2018

“One of the Best I've Used”

OverallStarting with dispersed data we now have one place for it. We also now have a single place to create reporting where before it was happening all over. Modeling a complex multi-touch model would take months to do and this technology allowed us to be up and running in less than a month. The only challenges we faced were caused by our own data quality.
ProsThe ability to pull in so many different data sets from so many different places. As a marketer pulling in data from google analytics, AdWords, automation platform, salesforce, etc. really allowed us to fast-track our reporting and made it to where we do not have to build a custom data model but get out of the box plug-ins with Chartio. The modeling is simple and easy to follow.
ConsI really have yet to find something I dislike
Reviewer Source 
Source: Capterra
August 10, 2018
Verified Reviewer
Food & Beverages, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 15, 2019

“Very Useful Data Tool”

OverallI love using it to track!
ProsA very organized way of tracking data and trends for our company
ConsSometimes some of the pages/reports were a little busy.
Reviewer Source 
Source: Capterra
July 15, 2019
Sasha O.
CEO
Financial Services, Unspecified
Used the software for: 2+ years
Overall Rating
4.5/5
Ease of Use
4.5/5
Features
4.5/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
July 9, 2015

“Chart.io makes us smarter”

ProsThe visualization tools are great for spotting trends, board meetings, investor updates, and dashboards. But mostly they are constantly updating the product, which shows they love and care about data analysis and visualization.
ConsCreating dashboards is easy to do, hard to make look good.
Recommendations to other buyersIt is so cheap, just try it. It will either be exactly what you need, or not. But why not just try it?
Source: SoftwareAdvice
July 9, 2015
Ling Ling L.
Distribution Associate
Publishing, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
October 3, 2017

“Chartio offers a dashboard-like style of organizing data into tables and charts.”

OverallOrganizing data into a report and downloading capabilities.
Pros- Many different chart options are available -- great for graphs! - Able to organize data into a table format. - Able to highlight certain data values, or change the text to make things more noticeable. - Activity log - Ability to search for any report/dashboard. - Able to add any data tables you need. - Great support team
Cons- OR statements are a bit cumbersome, but glad the option exists and is doable. - Depending on the data used, sometimes other chart views aren't possible aside from tables. - The dashboard-like style is okay, but having lots of tables in one dashboard makes me wish I could view the reports in a list-form instead. - Customized styling/formatting (e.g., highlighting with conditional formatting) doesn't show up in the expanded view for tables. - Inability to group like-items together -- this might be possible, and I just haven't discovered it yet.
Reviewer Source 
Source: Capterra
October 3, 2017
Phil N.
Manager of Business Insights
Computer Software, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
February 21, 2017

“Surpassed Expectations in Use and Customer Service”

OverallHighly recommend Chartio for its ease of use and superior customer service. Whenever we have questions the help team responds back extremely quickly and in detail. Probably my favorite part of the service!
ProsCustomer Service is A+++ and I hope they know how good they are.
Source: SoftwareAdvice
February 21, 2017
Tamas I.
Senior Data Analyst
Computer Software, Unspecified
Used the software for: 1-2 years
Overall Rating
4.5/5
Ease of Use
4.5/5
Features
4/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
December 9, 2015

“It just works as expected.”

ProsEasy to use, both for building and viewing the dashboards. They release new features quite often and they just know what features I missed before.
ConsI don't know who viewed my dashboards and when. It would be nice to have usage statistics.
Recommendations to other buyersChartio is an easy to use product and it has connectors to almost every possible datasource. After more than 1 year of usage I'm really satisfied with it. As they don't store your data you pay based on number of users, not based on the amount of data. We moved away from GoodData due the raw limit.
Source: SoftwareAdvice
December 9, 2015
Ryan M.
IT Manager
Computer Software, Unspecified
Used the software for: 1-2 years
Overall Rating
4.5/5
Ease of Use
5/5
Customer Service
4.5/5
Features
3.5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
December 7, 2015

“Chartio review for Shazam”

ProsChartio is the fastest, easiest way to put an attractive front end on top of 'big data' like an Amazon Redshift instance. It's powerful enough to use SQL code to create dashboards, but flexible and easy enough to allow some end-users to create their own.
ConsNothing really, their customer support has been excellent, and the product has worked better than our expectations.
Recommendations to other buyersGive them a try, they wowed us with their demo (using real data) which was more impressive than a 3-month trial with a competitor.
Source: SoftwareAdvice
December 7, 2015
Michelle F.
Analyst
Computer Software, Unspecified
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4.5/5
Customer Service
4.5/5
Features
3.5/5
Likelihood to Recommend
7/10
Source: SoftwareAdvice
July 16, 2015

“Chartio - Great for small businesses”

ProsChartio does a great job providing ease of use for both a technical and non-technical audience. The interactive mode makes it easy to pull and display simple data, and query mode gives the opportunity for more complex and custom queries. It is easy and quick to put together and customize dashboards. Chartio also very easily connects to many types of data sources and even allows for CSV uploads. It is an affordable product that provides a significant amount of value for the money.
ConsThe connection to GA is great, but it would be even better if the customization of queries and formulas was easier to navigate. Also, the opportunity for more HTML customization would be useful. Lastly, while Chartio can handle large data sets, it would be great if the queries on more complex data pulls could display more quickly.
Recommendations to other buyersIf you are a small business using Chartio to pull from a SQL server, Chartio is a great option worth exploring.
Source: SoftwareAdvice
July 16, 2015
Karim W.
Civic & Social Organization, Unspecified
Used the software for: 1-2 years
Overall Rating
4.5/5
Ease of Use
4/5
Features
4.5/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
July 7, 2015

“spin up a metrics dashboard in no time!”

Prosability to generate SQL queries very easily and quickly visualize in dashboards is great! Very easy to ramp up on this software and use it.
Consthe visualization is simple, would be great if more advanced capabilities are offered, e.g. dynamic visualization
Recommendations to other buyersbeats other tools we've considered such as spotfire for example, since it allows you to query your data, merge a few separate data sources, and calculate some simple quantities based on queries before visualizing.
Source: SoftwareAdvice
July 7, 2015
Avatar Image
Steve L.
PMO Manager
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 21, 2018

“Beautiful, clean dashboards! Great for SQL data too”

OverallChartio has allowed us to take action on our data.
ProsThere's a lot to like here. The dashboards are clean and attractive. A solid group of features and dashboarding tools. Pretty cool SQL mode if you need to access SQL server.
ConsThere are some data sources (Salesforce) that it would be nice to have a simpler direct connection with. We work around this by using Heroku & postgres.
Reviewer Source 
Source: Capterra
March 21, 2018
Tyler M.
Regional Market Health Manager
Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4.5/5
Features
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
July 10, 2015

“Changed the Way We Work”

ProsChartio has allowed my team to become even more successful by allowing us to look at and turn raw data into real time quantifiable information that is easily understood and interpreted on all levels. Since I personally began using Chartio about 5 months ago, I have seen how it has evolved within our company with how we have been able to use this data on a daily basis to provide us with more valuable information that we can use to make better decisions, day in and day out.
ConsIt could be tough for users to use who are not familiar or have no knowledge or training on how to set up the different charts and view different metrics outside of the data that is set up for the users.
Recommendations to other buyersLearn how to use Chartio so you can take advantage of how you can pull info that you want and need to look at for your business.
Source: SoftwareAdvice
July 10, 2015
Verified Reviewer
Marketing and Advertising, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 12, 2019

“Makes reporting easy ”

ProsHas made reporting side of my job super easy; you can track/chart whatever data you please; can send automated reports; great timesaver
ConsSnapshot only sends default filter information; otherwise you have to pull non-default information manually
Reviewer Source 
Source: Capterra
September 12, 2019
Gina T.
Social Media Manager
Management Consulting, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: SoftwareAdvice
January 3, 2019

“Very happy with this software so far ”

ProsThis product has made all things data less of a mundane headache on a day to day level and also made things easier for clients.
ConsI would love to see a better variety of integrations offered and for the product to be compatible with mobile more easily.
Reviewer Source 
Source: SoftwareAdvice
January 3, 2019
Aurelia H.
UX Researcher
Computer Software, Unspecified
Used the software for: 6-12 months
Overall Rating
4.5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
8/10
Source: SoftwareAdvice
December 7, 2015

“Researcher looking to understand user usage ”

ProsAbility to visualize or get data without knowing SQL. It's fun and I feel like I'm learning how SQL frameworks work.
Conssometimes I want to get certain data but can't get it without doing SQL. The support team is great but I don't want to ping them every time.
Recommendations to other buyersGreat for people who don't have much experience with SQL.
Source: SoftwareAdvice
December 7, 2015
Verified Reviewer
Accounting, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
October 25, 2018

“Best Collection of Data Software”

ProsThe customer service is a great team which are willing and helpful to make your business grow and succeed. The ease of use makes it learning and fun experience and also making it easy and reliable for people to use.
ConsSome modes which can be accessed by you but can't be accessed by other people making it exclusive and sometimes not efficient and annoying. I would like to see more visualization options with more complex capabilities. The design wise comes across limited but these are more like inconveniences but they are still negatives.
Reviewer Source 
Source: Capterra
October 25, 2018
Dylan M.
Controller
Computer Software, Unspecified
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4.5/5
Features
3.5/5
Likelihood to Recommend
8/10
Source: SoftwareAdvice
July 9, 2015

“Good BI visualisation tool, nice clean attractive dashboards”

ProsThe dashboards look clean and professional, I also like how incremental features have been added regularly over the last year since we signed up.
ConsQuite a few of my queries are unsuccessful and the error messages aren't very helpful explaining why.
Recommendations to other buyersTest it on your own raw data to see how well it works.
Source: SoftwareAdvice
July 9, 2015
Avatar Image
Alexandre B.
Head of Customer Success at Lodgify
Computer Software, 51-200 employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
3/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
February 7, 2019

“Great, but big margin to improve”

OverallVery flexible, as long as the right data is synced, almost anything is possible. Quite a lot can be done without knowing to do queries, which is great. But the layout/design is outdated.
Pros-Flexible -Great integrations -Relatively easy to use without SQL skills
Cons-Layout outdated -No wizards or help for setup
Reviewer Source 
Source: Capterra
February 7, 2019
Amber S.
Director of Customer Operations
Computer Software, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
3/5
Features
4/5
Likelihood to Recommend
8/10
Source: SoftwareAdvice
January 23, 2017

“Learning curve, but very helpful!”

OverallThis helped us discover key business metrics we should have been watching more closely. As well as help set benchmarks to strive towards!
Source: SoftwareAdvice
January 23, 2017
Verified Reviewer
Government Administration, 201-500 employees
Used the software for: I used a free trial
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
January 9, 2019

“Focused Data Visualization with Chartio”

ProsThe software product provides a set of specific, targeted visualizations to users at a reasonable price
ConsThe software product could use a wider range of supported visualizations
Reviewer Source 
Source: Capterra
January 9, 2019
Elissa B.
Product Support Lead
Unspecified
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
February 22, 2018

“Creates a beautiful dashboard”

ProsChartio is really user friendly and makes really beautiful charts. I love the dashboard, which makes it easy to visualize data at a glance and displays lots of information in an uncluttered way.
ConsIt works best as a stand-alone product; integrating dashboards into a website doesn't always look as nice. When queries are unsuccessful, the error messages aren't always easy to understand.
Reviewer Source 
Source: Capterra
February 22, 2018
Nyla C.
Program Manager
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
3/5
Customer Service
3/5
Features
5/5
Value for Money
3/5
Reviewer Source 
Source: Capterra
December 12, 2017

“A data tool for a non data person”

ProsChartio is easy to use and view. I am not a data person by any means but was able to quickly get up to speed and view reports easily.
ConsI wish customer support was a little more responsive but luckily I haven't had to contact them too much.
Reviewer Source 
Source: Capterra
December 12, 2017
Bhaskar S.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
January 12, 2017

“Awesome Product”

OverallI love using Chartio, it is one of the best business analytic tools. It really helps in decision making.
Source: Capterra
January 12, 2017
Peter S.
Unspecified
Used the software for: Unspecified
Overall Rating
3/5
Ease of Use
5/5
Customer Service
1/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
7/10
Source: Capterra
November 19, 2016

“Chartio is the data analytics visualization I love more than any other”

OverallI have only tried a handful of data viz tools, but thats because I stopped looking after finding chartio. I had bad experiences with their customer service - good luck with them - but I didn't find their product too be affected. I still use chartio and doubt I will be switching anytime soon because it is so easy to run queries, see the data results visually, then drill down deeper.
Source: Capterra
November 19, 2016
Amber S.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
November 3, 2016

“Extremely valuable ”

OverallChartio is a very helpful resource for any team looking to make very informed, data-driven decisions.
Source: Capterra
November 3, 2016