Who Uses This Software?

Our customers are small and medium-sized customers. In many of our customer sites, 80 to 90 percent of employees have access to Chartio.


Average Ratings

26 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Chartio
  • chartio.com
  • Founded 2010
  • United States

About Chartio

Turn your data into actionable insights with Chartio. Chartio's intuitive cloud-based business intelligence solution is designed to enable the entire team or company to get answers fast without needing to know SQL or any proprietary languages. Built with ease-of-use in mind, Chartio ranks #1 for self-service business intelligence with small- and mid-sized companies. Start your free trial to see the power and simplicity of Chartio.


Chartio Features

  • Ad hoc Analysis
  • Ad hoc Query
  • Ad Hoc Reports
  • Benchmarking
  • Budgeting & Forecasting
  • Dashboard
  • Data Analysis
  • Data Visualization
  • Key Performance Indicators
  • OLAP
  • Performance Metrics
  • Predictive Analytics
  • Profitability Analysis
  • Strategic Planning
  • Trend / Problem Indicators
  • Annotations
  • Data Source Integrations
  • Functions / Calculations
  • Interactive
  • KPIs
  • OLAP
  • Private Dashboards
  • Public Dashboards
  • Scorecards
  • Themes
  • Visual Analytics
  • Widgets
  • Data Discovery
  • Data Visualization
  • High Volume Processing
  • Predictive Analytics
  • Regression Analysis
  • Sentiment Analysis
  • Statistical Modeling
  • Text Analytics
  • Analytics
  • Content Management
  • Dashboard Creation
  • Filtered Views
  • OLAP
  • Relational Display
  • Simulation Models
  • Visual Discovery
  • A/B Testing
  • Campaign Management
  • Channel Attribution
  • Customer Journey Mapping
  • Dashboard
  • Performance Metrics
  • Predictive Analytics
  • ROI Tracking
  • Social Media Metrics
  • Website Analytics
  • Customizable Dashboard
  • Data Source Connectors
  • Drag & Drop
  • Drill Down
  • Financial Reports
  • Forecasting
  • Marketing Reports
  • OLAP
  • Report Export
  • Sales Reports
  • Scheduled / Automated Reports
  • Campaign Management
  • Conversion Tracking
  • Goal Tracking
  • Keyword Tracking
  • Multiple Site Management
  • Pageview Tracking
  • Referral Source Tracking
  • Site Search Tracking
  • Time on Site Tracking
  • User Interaction Tracking

Chartio Reviews Recently Reviewed!


Enterprise-grade BI for mid-market price and complexity

Jun 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With Chartio, you can run from data to visualization in seconds, even if you don't know SQL. Chartio has a visual editor, clear and easy joins and table keys, a huge range of preconfigured data sources, and easy dashboard and folder management. Chartio is also one of the few, if not the only BI tool that can be embedded into your app and managed through tokens or SAML authentication. All in all, expect professional grade BI power without the cost or complexity.

Cons: Cons are limited for Chartio. I found no issues with the querying or visualization itself, but did run into issues clarifying errors or linking data correctly. We also struggled to auto-refresh schemas, which in an environment where schemas change constantly, means a refresh cycle every week.

Overall: BI, visualization, SQL queries, Postgres visualization, BigQuery visualization

We use Chartio for our data presentation for our team.

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ability to write SQL and pull the necessary data from our database helps our team stay on top of the most recent initiatives.

Cons: There are limits to the charts that's can be presented - in terms of types of charts like pie charts vs bar graphs.

Great way to dig deep into analytics or a general overview!

Feb 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Chartio is a powerful software that we rely on to keep track of our marketing efforts. It's great for gathering data from multiple sources and displaying them brilliantly in simple and colourful charts. It's also super reliable.

Cons: You may need some SQL knowledge even to create simple charts. Also, customization can be limited sometimes.

Analyst to Executive - the only dashboarding tool we need

Dec 08, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Chartio is simply, simple. Regardless of whether you are a data scientist (me) or an executive (my co-founder), Chartio just lets you get the dashboard creation process done with least number of clicks. It's powerful enough for exploratory analysis and the user access controls makes controlling information an absolute breeze.

Cons: My only grime is not supporting a larger number of native integrations. Google Analytics, Salesforce and Segment are great however I'd like a few advertising and finance partners added.

Recommendations to other buyers: Try Chartio, you'll realise within a few minutes how easy it is to get up and running.

Best analytics tool for a startup

Feb 17, 2017
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Chartio has been a game changer for our business analytics function. We chose to use it because of its ability to use raw SQL (making it incredibly flexible). There is a bit of a learning curve for non-technical ops people, but once you're over the hump, the functionality and insight into key metrics is unparalleled. Their customer service is top notch as well...always available and willing to help with specific use-case questions.

Pros: It integrates with Segment, so we can pull in data from many of our other end products/platforms

Cons: The ability to integrate dashboards into your own website is available, but the product itself in this form performs very poorly in this case. Chartio is much better used as a stand-alone product. If you want users across your company to view dashboard data without eating up "seats", your best option is to schedule static dashboards via email.

Recommendations to other buyers: Definitely worth the money! We're very happy with Chartio!

Ease to implement, manage and use

Oct 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that you can easily integrate data from Amazon Redshift to CSV files, blend them by using the Data Pipeline and visualize them interactively in Dashboard.

Cons: The grafical user interface when inserting custom functions in the Data Pipeline; the visualization can be improved.

Capterra loader

One of the Best I've Used

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to pull in so many different data sets from so many different places. As a marketer pulling in data from google analytics, AdWords, automation platform, salesforce, etc. really allowed us to fast-track our reporting and made it to where we do not have to build a custom data model but get out of the box plug-ins with Chartio. The modeling is simple and easy to follow.

Cons: I really have yet to find something I dislike

Overall: Starting with dispersed data we now have one place for it. We also now have a single place to create reporting where before it was happening all over. Modeling a complex multi-touch model would take months to do and this technology allowed us to be up and running in less than a month. The only challenges we faced were caused by our own data quality.

Chart.io makes us smarter

Jul 09, 2015
5/5
Overall

4.5 / 5
Ease of Use

4.5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The visualization tools are great for spotting trends, board meetings, investor updates, and dashboards. But mostly they are constantly updating the product, which shows they love and care about data analysis and visualization.

Cons: Creating dashboards is easy to do, hard to make look good.

Recommendations to other buyers: It is so cheap, just try it. It will either be exactly what you need, or not. But why not just try it?

Chartio offers a dashboard-like style of organizing data into tables and charts.

Oct 03, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Many different chart options are available -- great for graphs!

- Able to organize data into a table format.

- Able to highlight certain data values, or change the text to make things more noticeable.

- Activity log

- Ability to search for any report/dashboard.

- Able to add any data tables you need.

- Great support team

Cons: - OR statements are a bit cumbersome, but glad the option exists and is doable.

- Depending on the data used, sometimes other chart views aren't possible aside from tables.

- The dashboard-like style is okay, but having lots of tables in one dashboard makes me wish I could view the reports in a list-form instead.

- Customized styling/formatting (e.g., highlighting with conditional formatting) doesn't show up in the expanded view for tables.

- Inability to group like-items together -- this might be possible, and I just haven't discovered it yet.

Overall: Organizing data into a report and downloading capabilities.

Chartio review for Shazam

Dec 07, 2015
5/5
Overall

5 / 5
Ease of Use

3.5 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Chartio is the fastest, easiest way to put an attractive front end on top of 'big data' like an Amazon Redshift instance. It's powerful enough to use SQL code to create dashboards, but flexible and easy enough to allow some end-users to create their own.

Cons: Nothing really, their customer support has been excellent, and the product has worked better than our expectations.

Recommendations to other buyers: Give them a try, they wowed us with their demo (using real data) which was more impressive than a 3-month trial with a competitor.

Surpassed Expectations in Use and Customer Service

Feb 21, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Highly recommend Chartio for its ease of use and superior customer service. Whenever we have questions the help team responds back extremely quickly and in detail. Probably my favorite part of the service!

Pros: Customer Service is A+++ and I hope they know how good they are.

It just works as expected.

Dec 09, 2015
5/5
Overall

4.5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, both for building and viewing the dashboards. They release new features quite often and they just know what features I missed before.

Cons: I don't know who viewed my dashboards and when. It would be nice to have usage statistics.

Recommendations to other buyers: Chartio is an easy to use product and it has connectors to almost every possible datasource. After more than 1 year of usage I'm really satisfied with it. As they don't store your data you pay based on number of users, not based on the amount of data. We moved away from GoodData due the raw limit.

Integrate different systems!

Apr 26, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It gives the opportunity to users to create dashboards, by using the available software of the platform, while in the meantime to write in SQL language to pull required data from data warehouse.

Amazing customer support

Cons: It lacks on beautifying features for dashboards. while it is easy to create one, it is way too difficult to make it look good and appealing.

spin up a metrics dashboard in no time!

Jul 07, 2015
5/5
Overall

4 / 5
Ease of Use

4.5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: ability to generate SQL queries very easily and quickly visualize in dashboards is great! Very easy to ramp up on this software and use it.

Cons: the visualization is simple, would be great if more advanced capabilities are offered, e.g. dynamic visualization

Recommendations to other buyers: beats other tools we've considered such as spotfire for example, since it allows you to query your data, merge a few separate data sources, and calculate some simple quantities based on queries before visualizing.

Chartio - Great for small businesses

Jul 16, 2015
4/5
Overall

4.5 / 5
Ease of Use

3.5 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Chartio does a great job providing ease of use for both a technical and non-technical audience. The interactive mode makes it easy to pull and display simple data, and query mode gives the opportunity for more complex and custom queries. It is easy and quick to put together and customize dashboards. Chartio also very easily connects to many types of data sources and even allows for CSV uploads. It is an affordable product that provides a significant amount of value for the money.

Cons: The connection to GA is great, but it would be even better if the customization of queries and formulas was easier to navigate. Also, the opportunity for more HTML customization would be useful. Lastly, while Chartio can handle large data sets, it would be great if the queries on more complex data pulls could display more quickly.

Recommendations to other buyers: If you are a small business using Chartio to pull from a SQL server, Chartio is a great option worth exploring.

Changed the Way We Work

Jul 10, 2015
5/5
Overall

4.5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Chartio has allowed my team to become even more successful by allowing us to look at and turn raw data into real time quantifiable information that is easily understood and interpreted on all levels. Since I personally began using Chartio about 5 months ago, I have seen how it has evolved within our company with how we have been able to use this data on a daily basis to provide us with more valuable information that we can use to make better decisions, day in and day out.

Cons: It could be tough for users to use who are not familiar or have no knowledge or training on how to set up the different charts and view different metrics outside of the data that is set up for the users.

Recommendations to other buyers: Learn how to use Chartio so you can take advantage of how you can pull info that you want and need to look at for your business.

Capterra loader

Beautiful, clean dashboards! Great for SQL data too

Mar 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There's a lot to like here. The dashboards are clean and attractive. A solid group of features and dashboarding tools. Pretty cool SQL mode if you need to access SQL server.

Cons: There are some data sources (Salesforce) that it would be nice to have a simpler direct connection with. We work around this by using Heroku & postgres.

Overall: Chartio has allowed us to take action on our data.

Researcher looking to understand user usage

Dec 07, 2015
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to visualize or get data without knowing SQL. It's fun and I feel like I'm learning how SQL frameworks work.

Cons: sometimes I want to get certain data but can't get it without doing SQL. The support team is great but I don't want to ping them every time.

Recommendations to other buyers: Great for people who don't have much experience with SQL.

Good BI visualisation tool, nice clean attractive dashboards

Jul 09, 2015
4/5
Overall

4.5 / 5
Ease of Use

3.5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The dashboards look clean and professional, I also like how incremental features have been added regularly over the last year since we signed up.

Cons: Quite a few of my queries are unsuccessful and the error messages aren't very helpful explaining why.

Recommendations to other buyers: Test it on your own raw data to see how well it works.

Best Collection of Data Software

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Pros: The customer service is a great team which are willing and helpful to make your business grow and succeed. The ease of use makes it learning and fun experience and also making it easy and reliable for people to use.

Cons: Some modes which can be accessed by you but can't be accessed by other people making it exclusive and sometimes not efficient and annoying. I would like to see more visualization options with more complex capabilities. The design wise comes across limited but these are more like inconveniences but they are still negatives.

Learning curve, but very helpful!

Jan 23, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: This helped us discover key business metrics we should have been watching more closely. As well as help set benchmarks to strive towards!

Creates a beautiful dashboard

Feb 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Chartio is really user friendly and makes really beautiful charts. I love the dashboard, which makes it easy to visualize data at a glance and displays lots of information in an uncluttered way.

Cons: It works best as a stand-alone product; integrating dashboards into a website doesn't always look as nice. When queries are unsuccessful, the error messages aren't always easy to understand.

A data tool for a non data person

Dec 12, 2017
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: Chartio is easy to use and view. I am not a data person by any means but was able to quickly get up to speed and view reports easily.

Cons: I wish customer support was a little more responsive but luckily I haven't had to contact them too much.

Awesome Product

Jan 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I love using Chartio, it is one of the best business analytic tools. It really helps in decision making.

Extremely valuable

Nov 03, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Chartio is a very helpful resource for any team looking to make very informed, data-driven decisions.

Chartio is the data analytics visualization I love more than any other

Nov 19, 2016
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I have only tried a handful of data viz tools, but thats because I stopped looking after finding chartio. I had bad experiences with their customer service - good luck with them - but I didn't find their product too be affected. I still use chartio and doubt I will be switching anytime soon because it is so easy to run queries, see the data results visually, then drill down deeper.