# TailorMadeTour Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TailorMadeTour Software - reviews, pricing plans, popular comparisons to other Tour Operator products and more. Source: https://www.capterra.com/p/144708/TailorMadeTour --- # TailorMadeTour Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TailorMadeTour ## What is TailorMadeTour? TailorMadeTour is an innovative all-in-one, powerful and time-saving tech tool. It allows Tour Operators to create complex FIT tailor-made tours in few clicks and get real time quotations for multiple services with one single click. Book all the services with one single click, through one single tool. Send automatically generated, personalized documents to your customers. Connect with your suppliers via XML in real time. Platform integrated with +60 suppliers. ## What is TailorMadeTour used for? [Tour Operator](https://www.capterra.com/tour-operator-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €300 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TailorMadeTour?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.tailormadetour.biz/&name=TailorMadeTour) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TailorMadeTour 4.7 (16) VS. [4.7 (456)](https://www.capterra.com/p/178518/Bokun/reviews/) Starting Price €300 Flat Rate, Per Month Starting Price $49 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (16) Ease Of Use 4.5 (524) Value For Money 4.3 (10) Value For Money 4.7 (498) Customer Service 4.9 (16) Customer Service 4.7 (518) ## TailorMadeTour alternatives [4.7 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (45)](https://www.capterra.com/p/205144/TripWorks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/144708/TailorMadeTour/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activities Booking Allows businesses to offer customers reservations for a variety of activities. API Application programming interface that allows for integration with other systems/databases Central Reservation System Update and maintain information on inventory and rates to manage guest reservations in real time CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system GDS/OTA Integration Global distribution system used by online travel agencies to track availability and manage reservations Itinerary Creation Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project TailorMadeTour 14 features Allows businesses to offer customers reservations for a variety of activities. Application programming interface that allows for integration with other systems/databases Update and maintain information on inventory and rates to manage guest reservations in real time Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Global distribution system used by online travel agencies to track availability and manage reservations Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project Sell multiple products or services together, as a set Accept, record, and reconcile financial transactions Tool used to determine accurate pricing and product eligibility for borrowers Design, communicate, and distribute incentives to perform a specific action Generate quotes or estimates for customers Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Built-in website builder or integration with third-party site Features 4.1 (11) 4.1 Based on 11 reviews ## Pricing Value for money 4.3 (10) Free Trial Basic €300.00 Flat Rate,Per Month Value for money 4.3 (10) 4.3 Based on 10 reviews ## Support, customer service and training options Customer Service 4.9 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (16) 4.9 Based on 16 reviews ## User reviews Overall rating 4.7 Based on 16 reviews Filter by rating 5(11) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CM claudio m. Socio e Product Manager Leisure, Travel & Tourism ### "XPLORE Tour Operator" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 27, 2022 really positive impact in our office, reduced quote and booking times Pros italian customer care, high level customization, best for creating clients itineraries Cons overall graphic (icons, menu, interface), itinerary maps, Reasons for choosing TailorMadeTour italian company, italian customer care, rates, good reviews from some of our partners Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 28, 2022 Thank you so much Claudio. We are glad to see that XPLORE is growing , thanks to our TailorMadeTour. Our R&D division works everyday, in order to make our platform always updated, according to your needs. Thank you Claudio CP Cath P. Product Director Leisure, Travel & Tourism ### "Very useful system" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 3, 2020 Although initially it was quite a learning curve and we had some teething problems, the system is very good overall and the support is excellent. The more we use the system the more we are simplifying our quoting and booking processes, and saving time. Pros It makes quoting a tailor-made holiday very quick by searching numerous suppliers at the same time. It is easy to change the criteria, such as dates, number of nights or stops in the itinerary. It costs everything to our own set mark-ups and exchange rates, but it is simple to modify individual elements. Cons Adding additional services that are not available through the XML is a bit time consuming and as a UK based operator using an Italian designed system, some of the language translations are not ideal, but these are only internal, not on the client documentation, and they can be fixed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 8, 2020 Thank you so much Cath. Our aim is to improve and to to do things always at our best. We will consider your suggestions in order to make TailorMadeTour more perfect. We are working constantly at implementing new improvements and your help and support in this operation is highly appreciated! Grazie! KR Kris R. Assistant Product and Contracting Manager Leisure, Travel & Tourism ### "Perfect Match" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2020 We can work faster and make more quotes and bookings. that was the purpose why we choose to buy the system. Pros TMT is a perfect match for our company. We can now make quote very fast and everything is clear and all the loaded information comes where it has to be. Cons All the input that had to be done, but we knew that. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 28, 2020 Dear Kris, thank you so much for your feedback. We have really appreciated your words and we are working in order to let you reach the same satisfaction in the future too. Whenever you want to, your feedback will be precious for us. OD Ornella D. Product Manager Leisure, Travel & Tourism ### "A new approach to make and finalize quotation" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 6, 2018 We are using only for hotel suppliers, we did not connect other services like optional tours etc which we add separately "offline". I believe Tailod Made Tour can help our daily job as well as planning team which I belong to. I started using it for planning last month, to create new itineraries and I found it very useful for my job. Pros It is easy to use and it can help us to speed up quotations as well as check what each staff do everyday. I like that we can set up our original package tour and itineraries creating "templates". Cons There are some issues about room type choices, personalization of the itinerary and description, but new functionalites have been recently explained to our manager, if we could try to use them I think our daily job will improve a lot and our staff will believe more in the system. At this moment, "old" staff is still stucked on the "old habits" and it is not easy for them to start using the system daily. New staff did not see the old quotation manner, they started with Tailor Made Tour system so it was easier for them to use it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PS paola s. product development manager Hospitality ### "futura vacanze spa" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2018 It is very quick and easy to choose and change hotels/services depending on needings, as well as duplicate quotations to create further alternatives. Pros The platform is very clear and brings you to your objective in few steps. Cons It would be really nice to have the chance to use it with two contemporary sessions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 4, 2018 Thank you Paola. Your words and your suggestions are precious for us all. TailorMadeTour is an easy-to-use tool: we want to make it always easier and quicker to use. We are glad to be the technology provider of Futura Vacanze and to be at your side for your daily job. We are working on several updates too: this means that we are perfecty aware of what you are asking, in order to improve it. We care about your opinions, suggestions and needs. Thank you so much Paola! AD Arnaud D. IT MANAGER ### "IT Manager of JETSET a french Tour Operator based in Paris. Member of Gastaldi's group in Italy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 22, 2018 Pros After a long search in the market and some tests with several other softwares, we finally have found a customizable tool that can satisfy our needs: Tailor Made Tour. The tool had to answer to the needs of 3 different markets : ITALY / FRANCE / USA. The tool has been adapted to our specifications, after a very intense partnership and many meetings, The flexibility of the solution combined with a very reactive staff help us in our daily work. We have worked to offer a powerfull B2B to our customers and have added some specifics matters. Regarding the "A la carte" point of View, for me, this software is the best system to handle numerous quotations. Cons We, in JETSET, have a global digital approach and we need that the tools that we are using, follow our needs that evolve daily with th market.At this level regarding the quotation no doubt that Eminds and Tailormade Tour is the best solution to propose. But regarding the confirmation process they are still some difficulties to climb to reach the target. The support and development teams are really engaged to help in our daily work and to face the difficulties that we can encounter. They want to offer the key of the success by an agile approach, Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 3, 2018 Thank you Arnaud, We appreciate your opinion and your words: our partnership becomes everyday stronger and we are glad to stay close to you everyday, satisfying your needs. As you said, flexibility, an agile approach and an easy-to use tool are our key concepts, in order to give you an even more powerful platform. We appreciate your suggestions: as you know, our attention is always focused on how we can improve our tool and our meetings, our daily experience with Jetset, is precious to let TailorMadeTour always be the best solution for your daily work. Thank you so much, Arnaud! BD bruno D. Director Leisure, Travel & Tourism ### "Very easy to create trip to send to client with e-minds." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 15, 2018 The Benefits of the software are definitely the rapidity to create a trip that you can send to your client. Certainly can improve, but it is in the good way. Pros The facilities to use the software and the rapidity to do an offer are the thing that I like most. Very easy also if we need to change the date or to add one day more for example, the software move everything for one day if you add the day in the middle of the planning trip. Cons Maps are not always correct, and when a city need to be added is not automatically. When we put a manualy stop, the Kilometer are wrong. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 22, 2018 Thank you so much Bruno. We are glad to see that Siel Canada is growing , thanks to our tool. Our R&D division works everyday, in order to make our platform always updated, according to your needs and suggestions. Thank you Bruno! ND nathalie D. Responsable Service FIT ### "very useful technology for our job..helps us improve business" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 21, 2018 Pros it helps us to save time in our daily work. The itinerary looks nice and the travel agencies appreciate it. It helps us to do more quote daily so also to confirm more bookings. Give us access to lots of avaibilities. Cons The fact that it is not always as flexible as i wish it to be. Exemple : agents from my team and me would like 1/to be able to reverse the complete itinerary just with one button 2/have not to refresh the quote before we duplicate it 3/ too much refresh...takes time...we sometimes have to refresh even before we finish the quote, we should be able to decide when to refresh 4/ still some issue with resort fees I know that on our side we still have some work to do also regarding bookings and vouchers. we wish that when we book it doesn't do one res per hotel. It's easier for us and for the supplier as Rocky to have all res on the same reservation number for the same client. We would like to be able to add internal ref on our reservation so that this res shows on the suppliers statement for our accounting purpose. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 27, 2018 Thank you very much Nathalie! We have really appreciated your feedback and your suggestions! Our aim is to improve and to to do things always at our best. We will consider your suggestions in order to make TailorMadetour more perfect and flexible. Since more than 10 years, our customer's opinion leads the way for our daily job and future developments: we highly care for our Customers. Thank you Nathalie. LB Loreline B. Reservation & Product Manager Leisure, Travel & Tourism ### "Very convinient tool for a la carte bookings" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 1, 2017 Our experience with TailorMadeTour is overall positive : it suits our needs since we personalize every itinerary. Doing a quote is now really quick, easy to amend and to book. It take few months to make it work correctly and configure the back office as we need but the Emind team is helpful. Pros Really convenient Cons I wish more stability Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 26, 2018 Thank you Loreline. We appreciate your words. Since three years, our business relation is based on a mutual growth: as well as eMinds has improved and updated its tool, Visiteurs has changed its way of working, thanks to our platform. Our aim is to let your daily job easier and faster! Everyday we stay close to our customers and your suggestions lead our future developments. Thank you so much Loreline! OS Olivier S. Managing Director Leisure, Travel & Tourism ### "A Great find for our company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2016 We were looking for quite some time for a company able to customize an XML solution for us in order to regroup our different suppliers on one platform in order to create fast and complex itineraries for our clients. Goal , create easily a new itinerary, fast, catching our prices in real time and giving us the possibility to change quickly the quote in case of date change, routing change... We needed the platform in french and english. So they have done it. We have now a working solution to manage our quotes, to book all services with one click and generating our vouchers for the different services. They have a great customer support modifying continuously the platform in order to accommodate our requests of improvements to fit our special business needs. Our itineraries vary from a week till 60 days of travel. Great team and easy to work with :) they are listening to their customers. Thanks Eminds - Olivier / America Voyages. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 29, 2016 Thank you so much Olivier! It is also thanks to your precious suggestions that TMT is growing and adapting to your business. We care for customization of our solutions because we highly care for our Customers! Thank you Olivier. DF David F. IT Director Hospitality ### "Wonderful tool to create and book a complex tour" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2016 TailorMadeTour is a great tool to optimise the needed time to create and book complex itineraries. Instead of connecting to tons of independant website you just have to perform a single search. Pros The way you can modify very easily your itinerary and relaunch the search Cons I'd like to have improvements after the booking so that we do not have to go back to the suppliers' websites to modify or enhance our bookings. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 29, 2016 Thank you very much David for your precious feedback. We are working constantly at implementing new features and improvements and your help and support in this operation is highly appreciated! AV Andrea V. Marketing Manager ### "The easiest and quickest way to confirm an itinerary" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 26, 2015 Tailor made tour is an advanced tool powered by Eminds that gives you the possibility to aggregate several product/services as flights, hotels, activies, cars. Never seen before something like that! By integrating the most of wholesalers via XML , we obtain a real time quotation - in less than 1 minute - that we send immediately to clients (B2B). It includes maps, service informations, invoices, etc. . We were looking for a software to improve our business, TMT has been the answer. At the beginning it could seem a bit complex but thanks to Eminds support and customer service it has become our daily tool to work: easy, quick, tailor made. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 29, 2016 Thank you so much for your precious feedback! FP Fabrizia P. Chief Supplier Department ### "an incredible help in the construction of routes. Recalculate has never been easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 3, 2015 at first it seems complex but then you realize that every itinerary simple or complex, with few or many services can be recalculate and updated in a few seconds. Great !. An efficient tool that allows you effortlessly a customization of each itinerary : with a few clicks update cost and check the real availability. Very satisfied! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 6, 2015 Thank you very much Fabrizia. What you described is exactly what we want to achieve: allow our customers to save time, energy and money and make their work more efficient and profitable. PP Paola P. Product Manager ### "A great booking experience with TailorMadeTour" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 15, 2015 TailorMadeTour is a great and smart platform, user-friendly and easily operated. It is helpful in realizing fast and best price based quotations, and allows an easy interaction with a wide range of products. Best of all, you are always connected with DMCs and you can implement your business, creating quotations that are always up to date. You can change an itinerary in just few clicks, which is awesome! Thanks to this new platform, we are willing to speed up a lot and to increase the reliability for our customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 16, 2015 Dear Paola, what a pleasure to receive your review! It is also thanks to the feedbacks you give us day by day that help the platform develop in the right direction! Thank you! SG Simone G. Marketing Manager ### "Perfect advanced software platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 14, 2015 TailorMadeTour is a good product that every day helps us to realize a good dynamic packaging system for our customers. They can create their packages without errors because they are drived by the system and they can have availability and rates in real time. It's easy to create new connectors thanks to the standard xml encoding. EMinds supports us with a perfect product that makes possible an interaction between our customers and all our products with its advanced software platform. TailorMadeTour is a product that meets our needs perfectly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 16, 2015 Dear Simone, your satisfaction is the best acknowledgment for our work. We will do our utmost to keep you happy! Thank you! AA Alessandro A. IT Manager ### "A powerful cooperation with eMinds" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 2, 2015 TailorMadeTour is an advanced software platform that helped us to realize a truly dynamic packaging system. Our customers (BtoB) are able to access the whole range of our Tour Operator products, with an ease and standardized interaction. Main keypoint are: - the creation of the package is driven by the system. this means no errors - build-in packages ready to be quoted - rates and availability in real-time - a standard xml encoding, that make easy to create new connectors - eMinds supports us like an actual partner, not only a customer. A lot of development are possible, and the product always fits perfecly our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 3, 2015 Dear Alessandro, thank you very much for your kind review! It is true we deal with you and with all our customers more as partners than as customer and supplier. Thanks to this approach, our platform is very flexible and can adapt to the needs of the users, making their job easier, faster and more efficient. Thank you! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)