Best For

Tour Operators offering tailor-made tours for individuals travellers, who have agreements with wholesalers, DMCs, GDSs, etc, providing XML flows.

Product Details

TailorMadeTour is an innovative all-in-one, powerful and time-saving tech tool. It allows Tour Operators to create complex FIT tailor-made tours in few clicks and get real time quotations for multiple services with one single click. Book all the services with one single click, through one single tool. Send automatically generated, personalized documents to your customers. Connect with your suppliers via XML in real time. Platform integrated with +60 suppliers.

Contact Details

eMinds

http://www.tailormadetour.biz/

Founded in 2000

Located in Italy

Route 66
deliverable 2
New Zealand Tour
Hotel suppliers integrate
flights cars actsuppliers

Starting Price

  • Not provided by vendor

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours

TailorMadeTour Features

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

TailorMadeTour Reviews

Showing 5 of 13 reviews
Overall
4.7/5
Ease of Use
4.2/5
Customer Service
4.9/5
Arnaud D.
IT MANAGER
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
March 22, 2018

“IT Manager of JETSET a french Tour Operator based in Paris. Member of Gastaldi's group in Italy”

ProsAfter a long search in the market and some tests with several other softwares, we finally have found a customizable tool that can satisfy our needs: Tailor Made Tour. The tool had to answer to the needs of 3 different markets : ITALY / FRANCE / USA. The tool has been adapted to our specifications, after a very intense partnership and many meetings, The flexibility of the solution combined with a very reactive staff help us in our daily work. We have worked to offer a powerfull B2B to our customers and have added some specifics matters. Regarding the "A la carte" point of View, for me, this software is the best system to handle numerous quotations.
ConsWe, in JETSET, have a global digital approach and we need that the tools that we are using, follow our needs that evolve daily with th market.At this level regarding the quotation no doubt that Eminds and Tailormade Tour is the best solution to propose. But regarding the confirmation process they are still some difficulties to climb to reach the target. The support and development teams are really engaged to help in our daily work and to face the difficulties that we can encounter. They want to offer the key of the success by an agile approach,

Vendor Response

By eMinds on April 3, 2018
Thank you Arnaud, We appreciate your opinion and your words: our partnership becomes everyday stronger and we are glad to stay close to you everyday, satisfying your needs. As you said, flexibility, an agile approach and an easy-to use tool are our key concepts, in order to give you an even more powerful platform. We appreciate your suggestions: as you know, our attention is always focused on how we can improve our tool and our meetings, our daily experience with Jetset, is precious to let TailorMadeTour always be the best solution for your daily work. Thank you so much, Arnaud!
Reviewer Source 
Source: Capterra
March 22, 2018
nathalie D.
Responsable Service FIT
Unspecified
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
3/5
Value for Money
3/5
Reviewer Source 
Source: Capterra
February 21, 2018

“very useful technology for our job..helps us improve business”

Prosit helps us to save time in our daily work. The itinerary looks nice and the travel agencies appreciate it. It helps us to do more quote daily so also to confirm more bookings. Give us access to lots of avaibilities.
ConsThe fact that it is not always as flexible as i wish it to be. Exemple : agents from my team and me would like 1/to be able to reverse the complete itinerary just with one button 2/have not to refresh the quote before we duplicate it 3/ too much refresh...takes time...we sometimes have to refresh even before we finish the quote, we should be able to decide when to refresh 4/ still some issue with resort fees I know that on our side we still have some work to do also regarding bookings and vouchers. we wish that when we book it doesn't do one res per hotel. It's easier for us and for the supplier as Rocky to have all res on the same reservation number for the same client. We would like to be able to add internal ref on our reservation so that this res shows on the suppliers statement for our accounting purpose.

Vendor Response

By eMinds on February 27, 2018
Thank you very much Nathalie! We have really appreciated your feedback and your suggestions! Our aim is to improve and to to do things always at our best. We will consider your suggestions in order to make TailorMadetour more perfect and flexible. Since more than 10 years, our customer's opinion leads the way for our daily job and future developments: we highly care for our Customers. Thank you Nathalie.
Reviewer Source 
Source: Capterra
February 21, 2018
Olivier S.
Managing Director
Leisure, Travel & Tourism, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
September 21, 2016

“A Great find for our company”

OverallWe were looking for quite some time for a company able to customize an XML solution for us in order to regroup our different suppliers on one platform in order to create fast and complex itineraries for our clients. Goal , create easily a new itinerary, fast, catching our prices in real time and giving us the possibility to change quickly the quote in case of date change, routing change... We needed the platform in french and english. So they have done it. We have now a working solution to manage our quotes, to book all services with one click and generating our vouchers for the different services. They have a great customer support modifying continuously the platform in order to accommodate our requests of improvements to fit our special business needs. Our itineraries vary from a week till 60 days of travel. Great team and easy to work with :) they are listening to their customers. Thanks Eminds - Olivier / America Voyages.

Vendor Response

By eMinds on September 29, 2016
Thank you so much Olivier! It is also thanks to your precious suggestions that TMT is growing and adapting to your business. We care for customization of our solutions because we highly care for our Customers! Thank you Olivier.
Source: Capterra
September 21, 2016
paola s.
product development manager
Hospitality, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 3, 2018

“futura vacanze spa”

OverallIt is very quick and easy to choose and change hotels/services depending on needings, as well as duplicate quotations to create further alternatives.
ProsThe platform is very clear and brings you to your objective in few steps.
ConsIt would be really nice to have the chance to use it with two contemporary sessions.

Vendor Response

By eMinds on December 4, 2018
Thank you Paola. Your words and your suggestions are precious for us all. TailorMadeTour is an easy-to-use tool: we want to make it always easier and quicker to use. We are glad to be the technology provider of Futura Vacanze and to be at your side for your daily job. We are working on several updates too: this means that we are perfecty aware of what you are asking, in order to improve it. We care about your opinions, suggestions and needs. Thank you so much Paola!
Reviewer Source 
Source: Capterra
December 3, 2018
bruno D.
Director
Leisure, Travel & Tourism, 1-10 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
March 15, 2018

“Very easy to create trip to send to client with e-minds.”

OverallThe Benefits of the software are definitely the rapidity to create a trip that you can send to your client. Certainly can improve, but it is in the good way.
ProsThe facilities to use the software and the rapidity to do an offer are the thing that I like most. Very easy also if we need to change the date or to add one day more for example, the software move everything for one day if you add the day in the middle of the planning trip.
ConsMaps are not always correct, and when a city need to be added is not automatically. When we put a manualy stop, the Kilometer are wrong.

Vendor Response

By eMinds on March 22, 2018
Thank you so much Bruno. We are glad to see that Siel Canada is growing , thanks to our tool. Our R&D division works everyday, in order to make our platform always updated, according to your needs and suggestions. Thank you Bruno!
Reviewer Source 
Source: Capterra
March 15, 2018