Sharp Auction Engine

4.5 / 5 12 reviews

Who Uses This Software?

Sharp Auction Engine is an online auction software platform for licensed auctioneers.


Average Ratings

12 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $65.00/month
    See pricing details
  • Pricing Details
    Quickly get started for $65 a month.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Sharp Auction Engine
  • sharpauctionengine.com
  • Founded 2012
  • United States

About Sharp Auction Engine

Comprehensive cloud based solution for conducting timed online auctions. SAE gives you full control over your own private label online auction house, complete with a robust invoicing system, automated payments, easy consignor management, and much more. SAE was built by a bidder, so your bidders will love using it.


Sharp Auction Engine Features

  • Absentee Bidding
  • Auction Website
  • Bid Management
  • Bidder Management
  • Billing & Invoicing
  • Buy Now Option
  • Buyer Notifications
  • Dutch Auction
  • English Auction
  • Forward Auction
  • Image Editing
  • Inventory Management
  • Live Auction
  • Nonprofit / Fundraising
  • Online Auction
  • Online Bidding
  • Phone Bidding
  • Proxy Bidding
  • Reserve Price
  • Reverse Auction
  • Sealed Bid Auction
  • Shipping Management
  • Silent Auction
  • Watch List

Sharp Auction Engine Reviews Recently Reviewed!

Great product with a great team that stands behind it.

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use with Great support from the team at SAE. I will continue to use it for my online auctions.

Cons: Only minor issues, other than that, I really did not have a problem. They were always there to help.

Overall: Lots of exposure

The customer support for SAE is amazing! I love that the software is simple and sophisticated.

Jun 04, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that the price for the software is a flat monthly fee, with no extra added commission. That was a huge selling point for me. I love that this is an independent service and software, and that I was not in a contract.

Cons: From my bidders, I received feedback that the workflow of the website seemed to be somewhat confusing, especially when you click on a picture and have to "return to catalogue" to go on to the next item. Also, when I invoiced the items, the invoice printed that it added "15% buyers premium" but the math worked out to be 20% buyers premium.

Overall: I received the student discount.

Vendor Response

by Sharp Auction Engine on June 05, 2017

Thank you Piper! It was nice working with you, and good luck with school!

Very easy for a non techie to catch on

May 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Nice and simple to learn how to use and lets me sell at fixed price and auction and any problems are just a phone call away and great back up service.

Overall: Phone calls and sales from my listings

Vendor Response

by Sharp Auction Engine on May 31, 2017

Thank you, Mick! We're glad that you're satisfied!

Simple to use, great staff

May 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Been using my SAE site for almost a year now for real estate listings and so far I'm loving it! The support staff is great and personable, and I can see real changes on my site after speaking with them and giving them my suggestions. They worked with me to create and upload 360 degree pictures of listings which we embedded directly into the site to really showcase the properties.

I liked that the platform had everything I needed to get started right away. I use it as my own website for my business now. It's all very intuitive and easy to get the hang of, and the support staff is always very helpful when I do have questions.

I started out with a flat monthly rate with no contract. Most other options I found required some kind of long-term commitment, but with SAE I felt like I wasn't taking a risk. I eventually switched voluntarily to a contract for the discounted rate. The price is extremely fair, and the staff really makes me feel like I am a priority.

Overall: Online showcasing of my real estate properties, with nice support staff to help out.

Disappointed

Mar 04, 2017
1/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Comments: During a live auction with several bidders bidding, the auction ended early and declared a winner. I was in shock, could not believe what just happened. I lost out on approx $13,000 and couldn't sleep that night I was so upset. I called the next morning and spoke to both owners, who said they would look into it and get back to me. Three weeks later I called back and cancelled my account because no one got back to me, and I didn't trust the software. There were some glitches a few weeks/days prior to the live auction. Tech support assured me that the glitches I mentioned were fixed and extensive testing was done, and that there would be no issues with my live auction. I wish that were true. I still can't believe what happened that night, and the owners not getting back to me. If one of my clients called me and said that my product failed which costed them some money, I would do everything I could to try and make them happy.

Vendor Response

by Sharp Auction Engine on March 07, 2017

Paul, We're very sorry about the bid extension feature not behaving as expected. While this would be unacceptable in any circumstance, it is especially so in an absolute auction like yours involving such large values. While we know this is of small comfort to you, your reporting of this issue did allow us to pinpoint and correct what turned out to be a very rare occurrence triggered only by a very specific sequence of events. Should you wish to continue in some capacity, we would be happy to offer you six free months of using our platform, and hopefully in that time we can earn your confidence back.

SAE Review

Oct 26, 2016
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to customize.

Cons: Not being able to move photos around.

Overall: I like the software. However, I would like to be able to move photos around and to see increased lotting capabilities.

Recommendations to other buyers: Greater lotting capabilities.

Vendor Response

by Sharp Auction Engine on October 27, 2016

Thanks for your input, Alan! We'd like to work with you on how you think we could better streamline the photo manager to make things easier in the future.

I Am Very Happy To Be Using Sharp Auction Engine

Oct 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: He started using Sarp May 2015 for our private while label auction calender and online bidding platform www.fathertime.bid

We recently adding the Sharp widget in out homepage, www.fathertime.com which has increased our SEO.

The Sharp management and staff for very dedicated to developing the very best auctioneer platform possible. I cant wait for the implementation of everything they have planned.

Keep up the great work, everyone.

Please fell free to contact me regarding my Sharp experience 314.614.3841

Regards,
Rick Bauer
Auctioneer, CAI, AARE, CES, ATS, MPPA, BAS
Realtor, GRI

314.614.3841 Mobile
314.962.4200 Office

Father TimeĀ® Auctions & Real Estate
2850 Lawndell Drive
St. Louis, Missouri 63144
rbauer@fathertime.com
www.fathertime.com

Vendor Response

by Sharp Auction Engine on October 27, 2016

Thank you Rick! Your feedback has been an invaluable tool to us over these last couple years. We hope to continue to have a productive, mutually beneficial relationship for years to come!

Administrative assistant

Oct 26, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Well maintained website. The Staff is very helpful and Fast in response time, every time. I love carolyn!!

Vendor Response

by Sharp Auction Engine on October 27, 2016

Thank you Hollisha! We love working with you!

Great Support

Oct 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Cons: Not tech savvy at times.

Overall: I can't say enough for the Staff at Sharp. Jamie and everyone has been so helpful in helping me get my online platform up and running. I still have a few kinks, every now and then, but a quick email to Jamie gets all my questions answered.

Recommendations to other buyers: Give them a try, it is worth the time and money.

Vendor Response

by Sharp Auction Engine on October 27, 2016

Thanks very much, David! We always try to do our best to make sure our auctioneers are satisfied with our services, and your input is invaluable in helping us achieve that!

Cutting Edge but Simple and Easy to use

Sep 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Sharp Auction Engine is a great product of an auctioneer looking to get started in the online only auction world or even for an auctioneer looking for a simple to use website, Sharp has all the built-in features that an auctioneer would need to provide a high quality website for their bidders. Its a clean and simple solution for both bidders and the auctioneer alike. The customer service staff at Sharp is top quality and they listen to their user base when it comes to adding features.

Vendor Response

by Sharp Auction Engine on September 24, 2015

As knowledgeable as you are about the industry, we're taking your comment as high praise. Thank you, indeed, for the review.

Pretty slick.

Sep 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very slick interface and was easy for our bidders to use.

Vendor Response

by Sharp Auction Engine on September 24, 2015

You're a man of few words, Steve. Thank you for the review. We were shooting for a slick interface, and clearly we've achieved that.

Has been very easy to use.

Sep 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The pros are many but the most important part to me is the great support from the staff. I am not very technically savvy so personal support is important to me. I do not have any cons.

Vendor Response

by Sharp Auction Engine on September 10, 2015

Providing attentive and personal technical support has been part of our mission from day one. Thank you for your kind words. We are committed to keeping a standard of excellence in customer service.