Who Uses This Software?

Sharp Auction Engine is an online auction software platform for licensed auctioneers.


Average Ratings

17 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $65.00/month
    See pricing details
  • Pricing Details
    Quickly get started for $65 a month.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Sharp Auction Engine
  • sharpauctionengine.com
  • Founded 2012
  • United States

About Sharp Auction Engine

Comprehensive cloud based solution for conducting timed online auctions. SAE gives you full control over your own private label online auction house, complete with a robust invoicing system, automated payments, easy consignor management, and much more. SAE was built by a bidder, so your bidders will love using it.


Sharp Auction Engine Features

  • Absentee Bidding
  • Auction Website
  • Bid Management
  • Bidder Management
  • Billing & Invoicing
  • Buy Now Option
  • Buyer Notifications
  • Dutch Auction
  • English Auction
  • Forward Auction
  • Image Editing
  • Inventory Management
  • Live Auction
  • Nonprofit / Fundraising
  • Online Auction
  • Online Bidding
  • Phone Bidding
  • Proxy Bidding
  • Reserve Price
  • Reverse Auction
  • Sealed Bid Auction
  • Shipping Management
  • Silent Auction
  • Watch List

Sharp Auction Engine Reviews Recently Reviewed!


Absolutely critical for our business

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Before we selected Sharp Auction Engine, we looked at probably 5 other software systems to use for our auction company. Sharp has the best price, value, ease of use, and the best customer service we've seen. It is really easy to upload an auction from excel, and their spreadsheet includes all the things your customers need to know. Once we learned how to number our pictures correctly, the bulk picture uploading was super easy. We really haven't encountered very many problems, and when we do the support team is very helpful and always answers our questions.

Cons: Probably the worst thing about this software is the process to get your pictures in the correct number form before you can upload them. If an auction has 75 lots with about 5 pictures per item, it typically takes about 45 minutes to renumber the pictures, and can take up to 2 hours to get them formatted correctly.

Overall: Our entire business is an online auction, so the Sharp Auction Engine is a huge part of us being successful. Their team is always helpful and willing to answer our numerous (and frequently really stupid) questions, and any time we have a problem they help us to figure out what went wrong and how to solve it. The software is also really really easy to use, and all of our employees, even the not very technology-using ones, can use it with a little bit of training.

Great folks to work with....they have been very helpful to me and my company

Apr 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is only on-line auction engine I have ever used and have no other to use for comparison. But I have found no reason to try another auction engine.

Their support staff have been very helpful any time I've ever called or had a problem.....and I always get to talk to a live representative.

Cons: There is a bit of a learning curve that can be difficult or easy depending upon your technology experience.

Overall: It is changing the way I conduct a lot of my business

Simple to use, great staff

May 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Been using my SAE site for almost a year now for real estate listings and so far I'm loving it! The support staff is great and personable, and I can see real changes on my site after speaking with them and giving them my suggestions. They worked with me to create and upload 360 degree pictures of listings which we embedded directly into the site to really showcase the properties.

I liked that the platform had everything I needed to get started right away. I use it as my own website for my business now. It's all very intuitive and easy to get the hang of, and the support staff is always very helpful when I do have questions.

I started out with a flat monthly rate with no contract. Most other options I found required some kind of long-term commitment, but with SAE I felt like I wasn't taking a risk. I eventually switched voluntarily to a contract for the discounted rate. The price is extremely fair, and the staff really makes me feel like I am a priority.

Overall: Online showcasing of my real estate properties, with nice support staff to help out.

Disappointed

Mar 04, 2017
1/5
Overall

3 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money

Comments: During a live auction with several bidders bidding, the auction ended early and declared a winner. I was in shock, could not believe what just happened. I lost out on approx $13,000 and couldn't sleep that night I was so upset. I called the next morning and spoke to both owners, who said they would look into it and get back to me. Three weeks later I called back and cancelled my account because no one got back to me, and I didn't trust the software. There were some glitches a few weeks/days prior to the live auction. Tech support assured me that the glitches I mentioned were fixed and extensive testing was done, and that there would be no issues with my live auction. I wish that were true. I still can't believe what happened that night, and the owners not getting back to me. If one of my clients called me and said that my product failed which costed them some money, I would do everything I could to try and make them happy.

Vendor Response

by Sharp Auction Engine on March 07, 2017

Paul,

We're very sorry about the bid extension feature not behaving as expected. While this would be unacceptable in any circumstance, it is especially so in an absolute auction like yours involving such large values. While we know this is of small comfort to you, your reporting of this issue did allow us to pinpoint and correct what turned out to be a very rare occurrence triggered only by a very specific sequence of events.

Should you wish to continue in some capacity, we would be happy to offer you six free months of using our platform, and hopefully in that time we can earn your confidence back.

SAE Review

Oct 26, 2016
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to customize.

Cons: Not being able to move photos around.

Overall: I like the software. However, I would like to be able to move photos around and to see increased lotting capabilities.

Recommendations to other buyers: Greater lotting capabilities.

Vendor Response

by Sharp Auction Engine on October 27, 2016

Thanks for your input, Alan! We'd like to work with you on how you think we could better streamline the photo manager to make things easier in the future.

Customer support is exceptional - very nice and incredibly responsive to inquiries and suggestions!

Nov 29, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and gives the auction house complete control over content of site and the auction itself (times, content, etc); it allows for changes to the items (descriptions, photos, and bidding increments) during the auction as well as before the auction goes live. We like being able to post as many pictures as we decide are needed for each item and that we can also post a video for each item.

I like the personal attention from the support staff. When we call with issues, the staff treats us like we are their best client and work diligently and quickly to resolve our issues.

Cons: The only issue we have had has been with the dynamic bidding ending where it won't extend the bidding if the next bid is under the minimum bid increments. We have, however, made this suggestion and hope to see changes with the next update.

Overall: We can manage our own online auctions. We have complete control over content and costs to seller. This is a great company that treats their clients well.

The customer support for SAE is amazing! I love that the software is simple and sophisticated.

Jun 04, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that the price for the software is a flat monthly fee, with no extra added commission. That was a huge selling point for me. I love that this is an independent service and software, and that I was not in a contract.

Cons: From my bidders, I received feedback that the workflow of the website seemed to be somewhat confusing, especially when you click on a picture and have to "return to catalogue" to go on to the next item. Also, when I invoiced the items, the invoice printed that it added "15% buyers premium" but the math worked out to be 20% buyers premium.

Overall: I received the student discount.

Vendor Response

by Sharp Auction Engine on June 05, 2017

Thank you Piper! It was nice working with you, and good luck with school!

Cutting Edge but Simple and Easy to use

Sep 15, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Sharp Auction Engine is a great product of an auctioneer looking to get started in the online only auction world or even for an auctioneer looking for a simple to use website, Sharp has all the built-in features that an auctioneer would need to provide a high quality website for their bidders. Its a clean and simple solution for both bidders and the auctioneer alike. The customer service staff at Sharp is top quality and they listen to their user base when it comes to adding features.

Vendor Response

by Sharp Auction Engine on September 24, 2015

As knowledgeable as you are about the industry, we're taking your comment as high praise. Thank you, indeed, for the review.

Very easy for a non techie to catch on

May 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Nice and simple to learn how to use and lets me sell at fixed price and auction and any problems are just a phone call away and great back up service.

Overall: Phone calls and sales from my listings

Vendor Response

by Sharp Auction Engine on May 31, 2017

Thank you, Mick! We're glad that you're satisfied!

Great product with a great team that stands behind it.

Aug 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use with Great support from the team at SAE. I will continue to use it for my online auctions.

Cons: Only minor issues, other than that, I really did not have a problem. They were always there to help.

Overall: Lots of exposure

Fantastic experience - the customer service is exceptional!

May 29, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Great auction site! I would highly recommend it. A live person almost always answers the phone and helps with whatever problem you are experiencing. I can't wait to use them again for next year's auction.

Cons: Twice during my auction Sharp's server went down. They worked hard to get it back up but it was stressful while it was down. Also, some of the people who wanted to bid found setting up an account to be confusing. Sharp was able to help everyone so we were able to get everyone registered and bidding.

Intuitive online auction software that can work for any auction firm no matter how big or small.

Dec 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Our auction firm has been in business for over 60 years and we were pretty much married to the old fashioned way of doing business. The mere thought of going online was overwhelming. We called Sharp Auction Engine and asked if they would be willing to meet with us in person, and they did so the very same day! Their friendly staff gave us a live demo, in person, with very short notice. Just a month later, we conducted our first online/live auction and it was a big success. Sharp Auction Engine got us over a big hurdle and today we can offer online auctions to our customers with full confidence. We also find the customer support staff to be prompt and freindly, although after you get up and running you won't need to call them much if any.

Has been very easy to use.

Sep 09, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: The pros are many but the most important part to me is the great support from the staff. I am not very technically savvy so personal support is important to me. I do not have any cons.

Vendor Response

by Sharp Auction Engine on September 10, 2015

Providing attentive and personal technical support has been part of our mission from day one. Thank you for your kind words.

We are committed to keeping a standard of excellence in customer service.

I Am Very Happy To Be Using Sharp Auction Engine

Oct 26, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: He started using Sarp May 2015 for our private while label auction calender and online bidding platform www.fathertime.bid

We recently adding the Sharp widget in out homepage, www.fathertime.com which has increased our SEO.



The Sharp management and staff for very dedicated to developing the very best auctioneer platform possible. I cant wait for the implementation of everything they have planned.

Keep up the great work, everyone.

Please fell free to contact me regarding my Sharp experience 314.614.3841

Regards,

Rick Bauer

Auctioneer, CAI, AARE, CES, ATS, MPPA, BAS

Realtor, GRI

314.614.3841 Mobile

314.962.4200 Office



Father Time® Auctions & Real Estate

2850 Lawndell Drive

St. Louis, Missouri 63144

rbauer@fathertime.com

www.fathertime.com

Vendor Response

by Sharp Auction Engine on October 27, 2016

Thank you Rick! Your feedback has been an invaluable tool to us over these last couple years. We hope to continue to have a productive, mutually beneficial relationship for years to come!

Great Support

Oct 26, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Cons: Not tech savvy at times.

Overall: I can't say enough for the Staff at Sharp. Jamie and everyone has been so helpful in helping me get my online platform up and running. I still have a few kinks, every now and then, but a quick email to Jamie gets all my questions answered.

Recommendations to other buyers: Give them a try, it is worth the time and money.

Vendor Response

by Sharp Auction Engine on October 27, 2016

Thanks very much, David! We always try to do our best to make sure our auctioneers are satisfied with our services, and your input is invaluable in helping us achieve that!

Pretty slick.

Sep 10, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Very slick interface and was easy for our bidders to use.

Vendor Response

by Sharp Auction Engine on September 24, 2015

You're a man of few words, Steve. Thank you for the review. We were shooting for a slick interface, and clearly we've achieved that.

Administrative assistant

Oct 26, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Comments: Well maintained website. The Staff is very helpful and Fast in response time, every time. I love carolyn!!

Vendor Response

by Sharp Auction Engine on October 27, 2016

Thank you Hollisha! We love working with you!