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Traineaze Reviews
Pros
Simplicity and professionalism at it's finest. Best money ever spent and a wonderful price.
I am helping my company set up training courses for our clients and has it been extremely easy to do what I want. The support team has been very helpful and has been very open to suggestions.
Chris has always been very friendly, informative, and responsive to all of our request. So far, all of our requests have been quickly fulfilled.
Cons
Something are a little confusing. Maybe a "how-to" video would work.
When we need something, we call and Chris always answers, there is no going through several different prompts. We have also asked for a few modifications to the system to meet our needs.
We have a very large company with many employees and 20 locations, so needless to say getting any information and/or training to everyone has been difficult and time consuming.
Showing Most Helpful
Showing 25 of 46 reviews
"So much easier and better for the cost than other programs like it!"
Overall: Cost savings, time savings, and just generally a better experience.
Pros: Ease of use, customer service, and cost, specifically being able to change subscriptions regularly to save money when users aren't active.
Cons: A few elements are counter-intuitive like how slides upload and being able to download content after its uploaded, but for the cost and great customer service, it's worth it.
Vendor Response
"great program and people"
Pros: how easy it is to use, you could literally figure it out all by yourself uploading and making your own tests is very easy. We have 20+ different testing modules set up and it took no time at all. This is by far the best we have worked with.
Cons: having to have someone add another person to the same email, some of our staff share an email with their spouse and each person has to have a different email, then there are a few times that the password will then mess up
Vendor Response
"Top notch customer support! "
Overall: I have been impressed by the high level of support Traineaze has provided since day 1. With Traineaze, I have created an intensive Online Training Program for our mountain bike guides around the world. Traineaze has allowed me to relay important content through a combination of written information, videos, and photos to assist with learning and understanding. Any glitch I came across while building out our training and brought to the attention of Traineaze, was addressed within 24-hours (if not immediately), which I have truly been very impressed by. The formatting function is a bit whacky: spacing, fonts, font size etc. was a bit trying, but the final result looks great. It would be valuable if the training I created on Traineaze could be turned into a printable format, so employees could have a hard copy to refer to either in print or a cloud reader style.
Vendor Response
"Affordable and does all that I need"
Overall: When I decided to build an online training program for my staff, I went to google and was overwhelmed at the choices. Once I started looking in detail, I saw that most of them were focused at big business, not a small business like mine. What I liked about Traineaze, was that it scaled depending on your business size. My small business could actually afford to do this! I then thought, well for the price, it wont be that great. Boy was I wrong. It has so many great features. It is so easy to use as well. I had courses created in no time for my staff. The other great thing is support is so quick. Within the hour I have a response to my questions. Additionally they do not cap you on how many courses you can create. The pricing structure is about how many ACTIVE users there are.
Pros: Affordable Easy to use Support is responsive Fully featured
Cons: NONE!!
Vendor Response
"Was very pleased with the customer service and prompt responses to all of my questions. "
Pros: Functionality and ability to customize training plans. I like the ease of categorizing courses into collections, as well as being able to track the progress of my clients.
Cons: The functions are a bit overwhelming at first but once I had an understanding of the flow I started to become at ease with the tools.
Vendor Response
"Great system for the money"
Overall: Field personnel can train on topics anytime, anywhere. Just this week two employees went through a training module while waiting for the building inspector and concrete to show up on the jobsite. I was paying them anyway, but this system made that time valuable.
Pros: Great system for small company and will grow with you. Ease of use, price, flexibility, tracking of employee's completions. It enables a new or small company to have all their training material online easily and affordably.
Cons: Could look prettier, wish it had an app, it would be great if after an employee has completed and passed a training that the employees could reference the material without paging through the training that way the training material could be an easily referenced library of knowledge for the employee.
Vendor Response
"Great E-Learning Portal for Your Business"
Overall: We used Traineaze to create our own E-Learning Portal which has been very easy to use and represents the best solution on the market that we could find, when you include all attributes including price.
Pros: Ease of use, support is amazing and it gets the job done
Cons: Very few glitches, but sometimes there are some
Vendor Response
"Really Gives Small Businesses the Feel and Look of a Big Business"
Overall: I absolutely love Traineaze. When I discovered it in my research while shopping for an online platform to conduct my training courses, I was stunned by what it offered for the money. Whether you buy the least expensive option or the most expensive option you get the same functionality. That blew me away. I also love how responsive they are with customer support. No matter the time of day, I always receive immediate feedback and help. They know their product and are open to helping me get the best use out of the platform. I'm a small business and I love the professionalism this platform offers me. It makes me look and feel like a much bigger business. As my business grows I can still grow within this platform.
Pros: Ease of use
Vendor Response
"So easy to use, and the pricing structure is perfect for small businesses like ours."
Overall: Ease of use and flexible pricing structure (which makes our CFO happy).
Pros: I like the fact that I was able to create a course within a couple of hours with no training, just with existing course content. The interface is very intuitive.
Vendor Response
"New to program, seems easy to use."
Overall: I know if my employees are using it.
Pros: Ease of use.Customer Service is excellent.
Cons: None at this time.
Vendor Response
"Traineaze makes me shine like the star that they are!"
Overall: I found Traineaze in Q4 2015 when evaluating competitive training software platforms for a client. After considering my options, I chose to recommend Traineaze because of how easy it was for me to set up a demonstration, because of the excellent customer support that I received immediately whenever I had a question, and because of the great investment for the money. The platform has been an absolute pleasure to work with for setting up training programs for my clients! It does everything I need it to do and the ability to customize and report on data has been fantastic. I have peace of mind knowing that the Traineaze support team is there whenever I need them and in my experience they make ongoing efforts for continuous improvements that just makes the product better and better. Not once have I experienced a problem with the product, the process, or the awesome people at Traineaze! I can't thank you enough for setting me up for success with my clients and I would not hesitate to recommend you to anyone who is looking for a fast, flexible, and efficient training platform!
Vendor Response
"Fabulous training solution for distributed sales teams"
Overall: Training 500+ sales personnel in 125 locations across the US and Canada. Creating content in the Traineaze platform was super easy and the on-boarding process has been relatively pain-free, even among a largely computer illiterate training audience. There are lots of platforms with more bells and whistles but few that are as user-friendly as Traineaze. Very happy with the overall experience.
Pros: User friendliness and lack of superfluous features
Cons: Tools available for tracking and managing progress could be improved to more easily allow customized messaging and reporting.
Vendor Response
"Great Learning Platform "
Overall: I am helping my company set up training courses for our clients and has it been extremely easy to do what I want. The support team has been very helpful and has been very open to suggestions. I have seen many great features added as they have develop the platform.
Pros: Ease of use and great communication with tech support.
Cons: Really cannot think of something. They have addressed any concerns I had as well as there were times I had put out a feature request to be informed that it was in development already. They are good at predicting features a customer would want. One thing I would not mind is the ability to download the course as a pdf for archive purposes.
Vendor Response
"Making online training easy"
Overall: Our company has been using Traineaze for several months now. We have been able to quickly put together online trainings for hundreds of users that are interactive and effective. The support has been personalized and second to none. Changes and improvements continue to improve the program. I thoroughly enjoy using this program.
Pros: Easy, different features like being able to add audio, video, powerpoint etc to training
Cons: Have had a few issues with enrollments, and think you should be able to delete users.
Vendor Response
"so beneficial to our business!"
Overall: tracking and managing people in training so much easier and effectively.
Pros: updates on activity and organization as well as rules that can be applied to each assignment and the ability to reassign if need be
Cons: computer version is great but it would be most beneficial to have an app based version as well. So much is done from cell phones too; like checking status and updates etc...
Vendor Response
"Good program for the price!"
Overall: We use Traineaze for a clients employee and Brand Ambassador training. The set up is easy, however, the only downfall is that I wish we were able to import powerpoint slide transitions to make the presentation more interesting and to flow better. Overall, login for everyone is easy and editing content is easy. I would recommend for an employee training program.
Vendor Response
"Easy to use and very flexible! "
Overall: Ease of use, easy to train someone else, customized training for my employees.
Pros: As a small company experiencing rapid growth I needed a solution that is easy to use, scale able, yet affordable. I found all three in this software.
Cons: I don't think there is an app, since my guys are in the field an app to take quizzes and training would be ideal.
Vendor Response
"Traineaze is an incredible tool for my small business"
Pros: Traineaze allows you to Customize and edit anything you want to. I love that you can make a short quiz after each section of the videos we use.
Cons: I wish it was a little easier to use. Something are a little confusing. Maybe a "how-to" video would work.
Vendor Response
"Very Easy to Navigate"
Overall: Traineaze is a good fit for our company. We were looking for an easy-to-use platform to train employees both internally and externally, and the available features easily allowed us to do this. It would be nice to allow for pauses in the training videos to ask questions instead of having to create this within the video, but overall I would recommend Traineaze. The features and functionality are what we were looking for. I have not been in touch with the customer support yet so I cannot comment on that.
Vendor Response
"We use Traineaze for our direct sale company! Awesome experience working with the company and customer rep!"
Pros: The automatic emails that I can send to my employees as well as the ease of looking and seeing progress of the employee.
Cons: I really would like to be able to personalize the look of the website a little more with colors, backgrounds etc..
Vendor Response
"Traineze Made Our Team GREAT"
Overall: We are a geographically dispersed team that provides support to numerous customers throughout the US and Canada. Our Training challenges were many and solutions few. Traineze provided an answere to all of our challenges and turned one of our weaknesses to a powerful strength. Now our customers ask us to use our Traineze training modules for their own employees!!!! Thanks so much for this wonderful product !!
Pros: Ease of accessibility, extremely user friendly to the Training Manager
Cons: Would love to be able to create screen recordings right from Traineaze.
Vendor Response
"Overall, Traineaze a great tool for delivering training content."
Overall: We looked at several LCMS before settling on Traineaze. What bought us back was and finalized our decision was the support. When we need something, we call and Chris always answers, there is no going through several different prompts. We have also asked for a few modifications to the system to meet our needs. Chris has always been very friendly, informative, and responsive to all of our request. So far, all of our requests have been quickly fulfilled. Unfortunately, it is not easy to find this type of friendly and responsive support. We are grateful to have found Traineaze, and find it to be of great value.
Pros: Ease of use. Support
Vendor Response
"Traineaze Program"
Overall: I am so happy that we have switched to Traineaze. it is so user friendly and our clients that take the courses have no problems. They love it and we love it. It is very easy to set up all of the courses and assign people to them. If we have a problem the tech department is great to help us and fix it to meet our needs. Would recommend to everyone!
Pros: Love it
Cons: NA
Vendor Response
"Very Happy with Traineaze"
Overall: We use Traineaze to share videos and information with our new hires. I love being able to do quizzes and offer certificates after someone completes their training. Having no previous online training experience, I found getting started was simple. It seems like the more I use it, the more I find it can do. Traineaze is exactly what we were looking for. I have only contacted support once, but they were very helpful and responsive.
Pros: Easy to use for someone with little-to-no experience. I love being able to award certificates upon completion.
Cons: Nothing comes to mind at this time.
Vendor Response
"Easy to Use and Friendly Service"
Overall: Our small business has loved using traineaze. It's very user friendly and if we ever do have questions, we've found the customer support to be fantastic. It's personalized and fits our needs perfectly. We'd highly recommend this to others.
Pros: Easy to use; automatically sends certificates for our users; very helpful tracking system.
Cons: NA
Vendor Response