KPMG Nunwood

Fizz Customer Experience Platform



Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • KPMG Nunwood
  • www.nunwood.com/
  • United Kingdom

About Fizz Customer Experience Platform

The Fizz Customer Experience platform puts the voice of the customer at heart of your organisation. Enabling your business to channel all customer feedback through a single, actionable tool kit. Fizz enables your customer focused teams and organisation as a whole to track, interpret and act on the key challenges customers face at every single touch point, across one or many journey types. Built on top of this capability are a suite of action planning and solution focused capabilities.


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Fizz Customer Experience Platform Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

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