--- title: "Poimapper Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Poimapper Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/144734/Poimapper/" page_type: "product" language: "en" --- # Poimapper Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Poimapper ## What is Poimapper? Mobile data collection and reporting made easy. Capture and manage data from the field then share and analyse it in real time across your organisation, for fast and accurate decisions. Poimapper solves two universal problems 1. Availability of real-time, reliable and accurate data from the field is a critical factor in planning and decision-making. 2. Mobilisation of your field personnel with real-time information to enhance producivity and customer service. ## What is Poimapper used for? [Data Collection](https://www.capterra.com/data-collection-software/)[Mobile Analytics](https://www.capterra.com/mobile-analytics-software/)[Electronic Data Capture](https://www.capterra.com/electronic-data-capture-software/) Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $9.95 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Poimapper?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.poimapper.com&name=Poimapper) ## Poimapper Overview Updated August 2026 AI summary Poimapper equips organizations of any size with tools for field service management, data collection, and inspection workflows. Its features include customizable forms, mobile access, scheduling, service history, and work order management, with real-time data synchronization supporting both field and office teams. The platform is available on web, cloud, and major desktop and mobile operating systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Poimapper 4.6 (8) VS. [### FORM OpX](https://www.capterra.com/p/133308/Forms-Automation-Software/) [4.5 (36)](https://www.capterra.com/p/133308/Forms-Automation-Software/reviews/) Starting Price $9.95 Per Feature, Per Month Starting Price $30 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (8) Ease Of Use 4.0 (34) Value For Money 4.0 (1) Value For Money 4.6 (27) Customer Service 4.5 (8) Customer Service 4.7 (32) ## Poimapper alternatives Highest Rated [Forms On Fire](https://www.capterra.com/p/150611/Forms-On-Fire-Mobile/) [5.0 (4)](https://www.capterra.com/p/150611/Forms-On-Fire-Mobile/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/150611/Forms-On-Fire-Mobile/) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) [4.7 (2,919)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158456/JotForm-4-0/) [TrueContext](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/) [4.6 (332)](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/reviews/) Starting price $4800.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/) [Appenate](https://www.capterra.com/p/151223/Appenate/) [4.7 (167)](https://www.capterra.com/p/151223/Appenate/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151223/Appenate/) ## FAQs about Poimapper Overview ### What company size and specific industries is Poimapper built for? Poimapper is designed for small to mid-sized organizations and enterprise teams working in engineering, facility management, sales monitoring, retail execution, development program monitoring and evaluation, mobile health programs, and research projects. Features and Usability ### What are the key features of Poimapper? Poimapper offers data capture and transfer, data mapping, and real-time data synchronization for field and office workflows. Core features also include customizable forms, inspection management, work order management, and scheduling, plus mobile access, offline access, access controls/permissions, audit trail, data visualization, and customizable reports. Getting Started and Support ### What training and onboarding options does Poimapper offer? Poimapper provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled online learning, and self-paced reference material for teams that need help getting started with the product. Getting Started and Support ### What customer support options does Poimapper offer? Poimapper provides email/help desk, a knowledge base, phone support, and chat. Users have no published support feedback in the catalog data, so no reliable claims can be made about response times, helpfulness, or common frustrations with support interactions. ## Features AI summary Based on 3,952 Field Service Management reviews Capterra reviewers highlight these as the top features buyers look for in Field Service Management software: - **Mobile Access** (**62%** of reviewers rated this feature as critical) - **Scheduling** (**61%**) - **Billing & Invoicing** (**60%**) Poimapper supports **Mobile Access** and **Scheduling**, giving field teams a way to update job details on the go and coordinate appointments more efficiently. However, it does not include **Billing & Invoicing**. Instead, it offers **Service History** (**47%**) and **Work Order Management** (**49%**), which can help businesses keep complete records of past service activity and organize tasks from assignment through completion, providing teams with better visibility into field operations and daily workloads. Access Controls/Permissions Define levels of authorization for access to specific files or systems Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Audit Trail A record of all activities within the system, including user access, changes made, etc. Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Customizable Forms Customize contracts and forms to collect specific information Poimapper 33 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Mapping: Track the management and flow of data throughout the organization - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Data Visualization: Graphical representation of data - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Electronic Signature: Digitally sign online documents - Forms Management: Store, manage and track all forms in a centralized location - Image Capture: Process images and automatically scan for data - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Mobile Access: Access software remotely via mobile devices - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Data Capture: Capture data electronically - Report Templates: Sample of reports that could be customized as needed or used as is - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Service History: Track work performed and resources used for past customers, sites, or assets - Task Scheduling: Track and manage the scheduling of tasks - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Free Trial Free Version Basic $9.95 Per Feature,Per Month Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (8) 4.5 Based on 8 reviews ## User reviews Overall rating 4.6 Based on 8 reviews Filter by rating 5(6) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent CR Cristina R. Field manager ### "We made the best out of our work using Poimapper, as it is so easy to use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 14, 2018 We could easily store all our forms in one platform, view the progress of our work, make adjustments in the forms and treat the data in a quick and simple way, which otherwise would take us ages to manage! Pros Poimapper is very intuitive and easy to use. We worked with it practically without consulting tutorials! We managed to build a lot of of forms in a simple way, and made adjustments in real time while we tested them on the field, without losing any data. We used the software in desktops, laptops, tablets and mobile phones with full compatibility. We could follow the progress of our work in data viewer instantly. The map feature allowed us to view with precision the geographical distribution of our surveys all over the country. Data is easy to export to Pdf, Excel and Word files and we could generate most of the charts and reports we needed. Technical assistance was prompt and effective. Cons Some improvements could be made in charts and reports to make them editable in Excel or Word. The Generate reports feature could also include more options for different statistical analysis (e.g. count, average, distribution) according to each type of question. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Marc L. President ### "Great tool for creating custom data forms for field projects" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 20, 2016 Our team at Oceanwide Science Institute uses Poimapper to record a wide range of data during our marine surveys. The functionality of the software allows us to efficiently collect and process data points in the field. The ability to create customized data forms allows us to capture the information specifically relevant to our project. Poimapper offers the option to automatically upload the data points so they are ready for analysis when we return to the office, which is a significant time saver! In addition, the program is user friendly and intuitive. Poimapper has worked really well for us and we would recommend the app to anyone looking for an efficient, customizable data collection tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DD David D. Head of HIV Team ### "Real potential to be a Programme Management tool" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 August 19, 2015 Poimapper is well known as a datacapture tool and I have been using the product for over 3 years as part of an HIV/maternal health programme in 4 countries in Africa. The product generally works well in terms of datacapture on mobiles (smartphones and Tablets). The newer version includes intelligent logic which is useful, although we have had some data issues when conducting large complex surveys. The main benefit is that the data is stored on the phone as well as the server. The webportal, where data is viewed and can be downloaded, is continually improving. Standard reporting and dashboard facilities, however still need significant improvement. The admin control - creating surveys and administering user permissions - I still find quite difficult to use - not very intuitive and requiring a fast internet connection to work well which is often a challenge in sub-Sahara Africa. What is needed in my opinion for first line Managers is a simple reporting tool that they can easily and routinely access as a monitoring tool. Pajat provide responsive customer service and at our request they have integrated a documents section into our application which is very useful - containing all training and project information. We also separately use a mobile instant messenger (MIM) application for low cost communication. I do believe the Poimapper application has the potential, by integrating other features such as documents and MIM, to become a full programme management tool, not simply facilitating monitoring and evaluation but also helping to improve ongoing programme management effectiveness. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jinja H. Project Coordinator ### "This software is easy to use, it is versatile and it has many different possibilities. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 18, 2015 Reportage in our company before this software has been quite slow and we havent been able to deliver final raportage to our clients enough fast. It might took several days at least to collect every employees report and make it a one whole report where all the numbers and information is in one place. Reportage was also always on paper and it made everything so much difficult and slow. This software enables us to give to our clients real time reportage. Reportage is much easier and faster with this software. This software allows us to make all different kinds of charts and diagrams very easily just with few clicks on the computer. Working and operations are transparent. Our emplyees on the field have now much easier way to report on their work. The software is very user-friendly and it is easy to learn how to use the app. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Minna H. CEO ### "Real time - real data - real easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 August 17, 2015 Reporting took too much energy from everyone before.... and it took too much time. Now we know all the time what's going on in every location. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NP Norma P. VP of Services ### "PoiMapper is empowering Inovus Solar to power communities" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 12, 2015 In order for Inovus LocalSolar projects to be successful, each individual light poles characteristics need to be captured, recorded, and mapped to determine the structural feasibility. By simply using a mobile phone, PoiMapper allows Inovus Solar to quickly record each poles details, take pictures, and map its GPS coordinates. Once the pole details are gathered, the field technician instantaneously uploads the data to the cloud making mobile phones the most powerful tool in the Inovus Solar toolkit. The program helps eliminate field errors and vastly improved the quality of our data collection process that is critical to our success. Just as important, it has also improved our collaboration between our Engineers and Project Managers giving the team instant access to the data. On top of all the great features, the support provided by PoiMapper's team is unbeatable. They respond and resolve issues quickly and professionally. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MV Mika V. Senior Specialist - ICT4D and Innovation ### "Excellent tool for mobile data collection in the field " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 10, 2015 Plan International has been using Poimapper for 5 years now and its currently utilized in over 20 countries around the world. The use cases vary from M&E data collection to Rapid Needs Assessment during disasters, program implementation support to pilots in sponsorship data collection. Plan International staff in numerous countries have been very satisfied with Poimapper and thus we are continuously extending its use in our organisation. Ease of use, reliability, user support and advanced cloud portal make it ideal for our use. Happy to see that also the analysis and reporting side has been updated and improved recently. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Brenda B. Social enterpreneur ### "A versatile and easy-to-use data collection tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 August 7, 2015 Pro's: - professional - easy-to-use - affordable - works well in remote area's - map with data collection point shows us if data collectors actually goes to the field (farm) Con's: - Doesn't work well on all smartphones. We have the best experiences with Samsung and Apple - Not possible to import data - not possible to view data in real-time in the portal per question - not possible to export or make reports per question Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 19, 2015 Hi Brenda, Thank you for the review. Under Con's you mention: data importing and view data/export per individual questions. All these are possible to do with Poimapper. Please contact us support@poimapper.com to learn how to make these happen. All the best Poimapper support [View all Reviews](https://www.capterra.com/p/144734/Poimapper/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.