# Chatra Pricing 2026 | Capterra > Learn more about Chatra pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/144752/Chatra/pricing --- # Pricing for Chatra [4.7 (452)](https://www.capterra.com/p/144752/Chatra/reviews/) Write a Review! ## [Chatra](https://www.capterra.com/p/144752/Chatra/) has **3** pricing plans - Yes, has free trial - Yes, has free version **Credit Card Required:** Not provided by vendor **Discount:** By Plan Frequency ### Free $0 **Pricing Model:** Per User **Payment Frequency:** Per Month Free plan includes: - Basic Visitor Info - Browser Dashboard - Ios & Android Mobile Apps - Notifications - Online & Offline Chat Widget ### Essential $21 **Pricing Model:** Per User **Payment Frequency:** Per Month Essential plan includes: - Basic Visitor Info - Browser Dashboard - Ebook Messenger - Email Helpdesk - Form & Lead Capture Bot ### Pro $29 **Pricing Model:** Per User **Payment Frequency:** Per Month Pro plan includes: - Agent Groups and Chat Ratings - Basic Visitor Info - Browser Dashboard - Ebook Messenger - Email Helpdesk ## Popular alternatives to [Chatra](https://www.capterra.com/p/144752/Chatra/) Looking to learn more about Live Chat software similar to Chatra? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) by WhatsApp [4.7 (16359)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting Price:No pricing found [LEARN MORE](https://www.capterra.com/p/180345/WhatsApp/) by Slack [4.7 (24103)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price:$8.75/month [LEARN MORE](https://www.capterra.com/p/135003/Slack/) [LiveChat](https://www.capterra.com/p/62194/LiveChat/) by Text [4.6 (1723)](https://www.capterra.com/p/62194/LiveChat/reviews/) Starting Price:$25/month [LEARN MORE](https://www.capterra.com/p/62194/LiveChat/) [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) by QualityUnit [4.7 (1781)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price:$15/month [LEARN MORE](https://www.capterra.com/p/102188/LiveAgent/) [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) by Tidio [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting Price:No pricing found [LEARN MORE](https://www.capterra.com/p/144040/Tidio-Chat/) [View all alternatives](https://www.capterra.com/p/144752/Chatra/alternatives/) ## What do others say about [Chatra](https://www.capterra.com/p/144752/Chatra/) pricing? Pricing Rating $ $ $ $ $ Value For Money[4.6(452)](https://www.capterra.com/p/144752/Chatra/reviews/) Pros Cons [Read All 452 Reviews](https://www.capterra.com/p/144752/Chatra/reviews/) Read Full Reviews Below Stuart B. Company Director Sporting Goods, 1-10 employees Used the software for: 6-12 months ** Overall Rating 1.0 ** Ease of Use 1.0 Customer Service 1.0 Features 1.0 Value for Money 1.0 Reviewer Source Source: Capterra June 27, 2024 "Auto renewed without approval, ignore emails" **Overall:** very poor - customer service is totally non existent. **Pros:** nothing. I stopped using it after a few months as it has a lot of bugs around messaging (i.e. if you message on native apps it doesnt show in chatra) **Cons:** the fact i cancelled after 6 months and they then charged me £204 to renew (when I had not authorised or requested a renewal - i had cancelled the app in shopify). they then ignored 4 of my emails. Vendor Response By Chatra on June 28, 2024 Hi Stuart! The billing team has already processed your request, and you will receive a reply shortly. As for the messaging bugs that you've mentioned, could you share more details? Reema D. Associate Director Civic & Social Organization, 1-10 employees Used the software for: 6-12 months ** Overall Rating 5.0 ** Ease of Use 5.0 Features 4.0 Value for Money 5.0 Likelihood to Recommend 80% 8/10 Reviewer Source Source: Capterra November 29, 2022 "Wonderful Chat Service for LiveChat on Websites" **Overall:** Overall, getting the chat feature on our website has been wonderful. I highly recommend it, as we have had a wonderful experience. **Pros:** Chatra has a number of very helpful features. The auto-replies, which can be pre-typed for common questions, are amazing and save time for repetitive questions. I also love that there is both a desktop and mobile. It allows you to see who is on the website, and the pre-chat view, where you can see what they are typing in real time before they submit the message, is amazing. You can think about what you want to say before they hit send, or look for the link they will need and have a quick response time. **Cons:** My biggest complaint is definitely that there is no spell check on the mobile version, and it is not compatible with the OS spell check software for the default keyboard on either android or apple products. It also does not let you know when it periodically logs you out of the app, so I have gotten fussed at by my boss for missing a chat because I thought my phone would notify me if we get a message, only to not get any notification. The Desktop version is almost too good at notifying you (you get to pick a noise and it will very much let you know when you have a chat) so this is mainly a mobile issue. **Alternatives Considered:** [tawk.to](https://www.capterra.com/p/167792/tawk-to/), [Drift](https://www.capterra.com/p/227417/Drift/), [LiveChat](https://www.capterra.com/p/62194/LiveChat/), [Olark](https://www.capterra.com/p/125957/Olark/) and [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) **Reasons for Choosing Chatra:** Chatra was the best combination of price and mobile/desktop applications. Olark had poor mobile options, Tawk was "free" but you have to pay to remove ads, then didn't tell you how much that costs. Draft is way too expensive. ZenDesk was spammy with ads. LiveChat was our closest competition, in the end Chatra won out due to the free trial being more transparent. [Read All 452 Reviews](https://www.capterra.com/p/144752/Chatra/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)