--- title: "Chatra Pricing 2026 | Capterra" description: "Learn more about Chatra pricing plans including starting price, free versions and trials." source_url: "https://www.capterra.com/p/144752/Chatra/pricing/" page_type: "pricing" language: "en" --- # Chatra Pricing - Overall rating: 4.7 out of 5 from [452 reviews](https://www.capterra.com/p/144752/Chatra/reviews/) - Starting at $21.00 per month - Free trial: Available - Free version: Available - Credit card required: Not provided by vendor --- ## How much does Chatra cost? Chatra has **3 different plans**. The pricing **starts at $21 per user per month** with a free plan available. ### Free - Price: $0.00 - Billing: Per User, Per Month #### Free plan includes: - Basic Visitor Info - Browser Dashboard - Ios & Android Mobile Apps - Notifications - Online & Offline Chat Widget - Unlimited Concurrent Conversations - Windows & Mac Desktop Apps ### Essential - Price: $21.00 - Billing: Per User, Per Month #### Essential plan includes: - Basic Visitor Info - Browser Dashboard - Ebook Messenger - Email Helpdesk - Form & Lead Capture Bot - Instagram - Ios & Android Mobile Apps - Notifications - Online & Offline Chat Widget - Targeted Messages & Triggers - Unlimited Concurrent Conversations - Windows & Mac Desktop Apps ### Pro - Price: $29.00 - Billing: Per User, Per Month #### Pro plan includes: - Agent Groups and Chat Ratings - Basic Visitor Info - Browser Dashboard - Ebook Messenger - Email Helpdesk - Form & Lead Capture Bot - Instagram - Ios & Android Mobile Apps - Notifications - Online & Offline Chat Widget - Operating Hours - Targeted Messages & Triggers - Unlimited Concurrent Conversations - Windows & Mac Desktop Apps --- ## Is Chatra worth the price? ### Value for Money - Overall rating: 4.6 out of 5 - Good or excellent value for money: 85% AI summary based on 96 value-for-money rating reviews: Most reviewers indicate that Chatra offers good value for money, particularly appreciating the availability of a free version that includes many essential features. They find this beneficial for small businesses and startups, allowing them to test the platform and its functionalities before committing to a paid plan. However, some users report that the free version has limitations, such as restricted user access and fewer integrations with other tools. #### Rating breakdown - Ease of use: 4.8 - Customer service: 4.7 - Features: 4.5 - Ease of deployment: 4.5 - Likelihood to recommend: 87% Based on 452 total Chatra reviews. --- ## How does Chatra compare to other alternatives? Chatra's $21 per user per month starting price is toward the lower end compared to its best alternatives; alternatives start between $15 and $55. Chatra pricing comparison | Product | Plans | Starting price | Free version | Free trial | Value for Money | | --- | --- | --- | --- | --- | --- | | Chatra — 4.7 out of 5 ([452 reviews](https://www.capterra.com/p/144752/Chatra/reviews/)) | 3 plans | $21.00 /user/mo | Available | Available | 4.6 | | [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 ([4,092 reviews](https://www.capterra.com/p/164283/Zendesk/reviews/)) | 4 plans | $55.00 /user/mo | Not available | Available | 4.2 | | [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) — 4.7 out of 5 ([1,789 reviews](https://www.capterra.com/p/102188/LiveAgent/reviews/)) | 4 plans | $15.00 /user/mo | Not available | Available | 4.6 | | [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) — 4.5 out of 5 ([3,481 reviews](https://www.capterra.com/p/124981/Freshdesk/reviews/)) | 3 plans | $19.00 /user/mo | Available | Available | 4.4 | | [Text](https://www.capterra.com/p/10031687/Text/) — 4.7 out of 5 ([32 reviews](https://www.capterra.com/p/10031687/Text/#reviews)) | 2 plans | $19.00 /user/mo | Not available | Available | 4.4 | --- ## What reviewers say about Chatra's pricing ### What they like - **Chatra offers good value for money** Particularly appreciating the availability of a free version that includes many essential features. They find this beneficial for small businesses and startups, allowing them to test the platform and its functionalities before committing to a paid plan. - **The flexibility in pricing options and the ability to scale up as their business grows** The free trial is also highlighted for providing full functionality, which helps users make an informed decision about upgrading. - **The paid version to be reasonably priced and packed with useful features** Making it a dependable choice for customer support. ### What holds them back - **The free version has limitations** Such as restricted user access and fewer integrations with other tools. They also mention that certain features are only available in the paid plans, which can be a drawback for those relying solely on the free version. - **Concerns about the pricing model** Finding it steep or not fitting their business needs. Additionally, a few users mention issues with unexpected charges and the cost of upgrading to the premium version. ## Price & value in reviewers' words * * * 4 out of 5 stars > "Paid version are also very economical." Reviewer: Jahanzeb H. Role: Deputy Manager HR [Check all reviews](https://www.capterra.com/p/144752/Chatra/reviews/)