# Page 15 | Chatra Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 15 - Is Chatra the right Live Chat solution for you? Explore 452 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144752/Chatra/reviews --- Chatra 4.7 (452) [View alternatives](https://www.capterra.com/p/144752/Chatra/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 15 - Reviews of Chatra ## Showing most helpful reviews Showing 351-375 of 452 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use dnM does not M. Used the software for: ### "It is good" November 16, 2016 5.0 We are using the free version, because for now we do not have a lot of clients who use the chat room. But we are satisfied. The paid version is very good with a lot of features. Customer suppot is also very good. They response fast and clearly. Review Source Response from Chatra November 17, 2016 Thanks for the feedback! JA Javor A. Used the software for: ### "Great product" November 16, 2016 5.0 I have been using free service from Chatra on my website for quite some time now and are very satisfied. There are constant improvements and benefits for end user experience, as well as for the webmaster. Keep up the good work guys! Review Source Response from Chatra November 17, 2016 Thank you, Javor, we will! CA Claudia A. Used the software for: ### "It is really good for chat on direct with clients" November 15, 2016 5.0 It is easy for use and help to conect online with your clients and sell more too and give oportunity to creat more confidence with you client in real time you answer too Pros It is easy for use Cons The price for Mexico with Dollar Review Source Response from Chatra November 17, 2016 Thank you Claudia! rM rakesh M. Used the software for: ### "excellent chat software for free but need customisation to improve" November 16, 2016 5.0 excellent chat software for free but need customisation to improve as pre chat form, offline chat and auto reply could be important milestones to achieve. Review Source Response from Chatra November 16, 2016 Thank you for the feedback! We plan to add more customization options in the future, so stay tuned! JD Jesús D. Used the software for: ### "Satisfied so far" November 15, 2016 5.0 Have been using Chatra for several months, and i'm quite happy with the system. It's easy to integrate and the admin is better than expected, even the free version (the one i'm using) includes more features than needed. Review Source Response from Chatra November 16, 2016 Thank you for the feedback, Jesús! BK Bwalya K. Used the software for: ### "Feedback on our experience with Chatra" November 15, 2016 4.0 We have tried the service for a while now and are very happy with what the plugin has given us so far. Our clients are equally happy because we have given them on the spot support from the time we installed the plugin. Review Source Response from Chatra November 16, 2016 Thank you for the feedback, Bwalya! VR Verified Reviewer Architecture Intern Architecture & Planning Used the software for: Less than 6 months ### "Chatra" August 5, 2018 5.0 Pros It is a nice chatting software to use that is quick Cons It can get a little to androidy to use to chat Review Source Response from Chatra November 13, 2018 Thanks for the feedback! SB Santosh B. Used the software for: ### "Great mobile support application!" November 17, 2016 5.0 I like the friendly, non-obtrusive chat window, but my favorite aspect by far is the mobile app which lets me respond to customers at anytime and know their OS/browser versions so I can debug any issues in real time. Review Source Response from Chatra November 17, 2016 Thanks for the feedback, Santosh! tP tony P. Used the software for: ### "nice thing on my web" November 20, 2016 5.0 so convenient for customers, just wish there were better notification sounds, the best one is wind-chime and my neigbour has a wind-chime. Review Source Response from Chatra November 21, 2016 Thanks for the feedback, Tony! We'll consider adding more versions of notification sounds in the future. DS David S. Used the software for: ### "Great product and service!" November 15, 2016 5.0 I have used Chatria for at least a year now and love it. I've gotten more conversions as a result of using it, am better able to communicate with new potential clients as a result, have live chat with them, and enjoy using it. Review Source Response from Chatra November 16, 2016 Thank you, David! mC m. C. Used the software for: ### "I recommend" November 15, 2016 4.0 i used for my client website the trial version. It was easy to setup as well as the trial futures are very good. The sidebar with color options, also looks very pretty. i recommend it for everyone to use.. Review Source Response from Chatra November 17, 2016 Thank you for your great review! DS Daniel S. Used the software for: ### "Easy to use and must-have feature" November 15, 2016 4.0 Chatra makes it easy to communicate with my clients and those that are visiting my store and have questions. Don't know how we made it this long without this feature! Integrates seamlessly with my Ecwid Store and my website. Review Source Response from Chatra November 16, 2016 Thank you, Daniel! MD Michael D. Used the software for: ### "Great LiveChat app" November 15, 2016 5.0 I am using Chatra for our Tour Operator in India (http://www.drivers-India.com), to be available for customer requests directly though our website. It is very efficient and just takes a few clicks to install nd get used too Review Source Response from Chatra November 17, 2016 Thank you, Michael! TJ Tyler J. Used the software for: ### "NCSA Review" November 15, 2016 4.0 Quality experience so far. Would be great if there was more "bot" functionality so we can limit the service cost. Review Source Response from Chatra November 17, 2016 Thanks for the feedback, Tyler! We are currently working on API that might allow you to connect your own bot, so stay tuned! RH Roy H. Used the software for: ### "Best live chat support available!" November 15, 2016 5.0 I love chatra! Been looking for an affordable solution to offer live support and tried many solutions. Chatra works best and allows for a bug free mobile app that syncs flawlessly with other devices as well. Recommended! Review Source Response from Chatra November 16, 2016 Thank you, Roy! LP Lauren P. Used the software for: ### "Surprisingly easy!" November 15, 2016 5.0 I did not have any experience with a CHAT box, except as a customer. Chatra is easy to use and exceeded my expectations for the cost. It has been the most easily trackable ROI in an e-commerce app we've purchased. Review Source Response from Chatra November 17, 2016 Thank you, Lauren! AS Amolep S. Used the software for: ### "Great Wordpress Plug-in" November 15, 2016 5.0 Really satisfied till now, Wordpress Plug-in works perfectly well and the customer service is fast and competent Pros Its easy installation and useage Cons Limited services in the free version Review Source Response from Chatra November 16, 2016 Thank you for the feedback! LU Livingstone U. Director Marketing and Advertising Used the software for: Less than 6 months ### "Great Product" December 5, 2016 5.0 I'm Livingstone, and director of small online business in Nigeria which include mobile marketing. It's on this site I'm using Chatra software. It's has been great using the service to have urgent or immediate communication with my clients. I recommend them! Pros Indeed, it's easy to set and use. Cons Have nothing against it yet, maybe because I'm yet to be a premium member. Review Source Response from Chatra December 5, 2016 Thanks for the feedback! BM Bernice M. Used the software for: ### "Amazing App" November 20, 2016 5.0 Chatra is a really good app that offers a lot of business people options to get in touch with their guests.I use it to chat with my guests on my vacation home rental website and it's been great so far Review Source Response from Chatra November 21, 2016 Thank you, Bernice! nZ natalie Z. Used the software for: ### "Great for helping customers make their purchase!" November 16, 2016 5.0 Super fast support, very helpful. Customers can easily send a message or chat in real time. New features seem to be offered very often. My favourite of all the software we use at www.lunamaternity.com Review Source Response from Chatra November 17, 2016 Thank you, Natalie! ES Eric S. designer Design Used the software for: 6-12 months ### "Chatra is a great program for live chatting with your customers" May 11, 2018 5.0 Chatra is a great program for live chatting with customers that visit your Web site Pros Chatra is a solid platform for chatting with customers that visit your Web site. It's easy to use and has quite a bit of power. Cons Not too many downsides here. If you're a large company you may need something with a little more power behind it. Review Source Response from Chatra May 17, 2018 Thank you, Eric! MC Meenal C. CEO Health, Wellness and Fitness Used the software for: I used a free trial ### "Unique Design Live Chat" July 20, 2019 5.0 Pros Intellectual Bot including live chat, Various Integration with CRM, Screensharing with Median, Webhooks Cons Limitations for Visitor List per agents even on Paid Plan. Review Source MB Matthew B. Senior Consultant Computer Software Used the software for: 6-12 months ### "Easy to setup and use" June 22, 2019 5.0 Pros How quickly I could get it configured and the simplicity of the system Cons I can't think of anything negative, it works great. Review Source NW Nick W. Used the software for: ### "Great Tool" November 15, 2016 4.0 We are a travel company that love using Chatra, it's a great easy to use tool that gives you the ability to delegate chats to your different sales consultants really easily. Great tool. Review Source Response from Chatra November 17, 2016 Thank you, Nick! MA Mayer A. Used the software for: ### "Excellent Product" November 15, 2016 5.0 Finding a useful in-webpage personal customer chat is difficult to find an implement, but Chatra makes it very easy to use and I am glad that our company integrated it. Review Source Response from Chatra November 16, 2016 Thanks for the feedback, Mayer! Similar Products Featured ## Related categories [Live Chat](https://www.capterra.com/live-chat-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.