--- title: "2600Hz Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about 2600Hz Software - reviews, pricing plans, popular comparisons to other Call Center products and more." source_url: "https://www.capterra.com/p/144761/2600Hz/" page_type: "product" language: "en" --- # 2600Hz Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) 2600Hz ## What is 2600Hz? 2600Hz is an award-winning UC provider that modernizes how businesses provide unified cloud communication and collaboration services to their customers. KAZOO, 2600Hzs turnkey white-label platform, features 300+ APIs and integrations that enable resellers and service providers to customize every part of their solution. With thoughtfully engineered tools built by leaders in the telecom industry, KAZOO offers UCaaS, CPaaS, CCaaS, mobile, and remote collaboration solutions all in one platform. ## What is 2600Hz used for? [Unified Communications](https://www.capterra.com/unified-communications-software/)[VoIP](https://www.capterra.com/voip-software/)[Telephony](https://www.capterra.com/telephony-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $3.5 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 2600Hz?[Manage this product listing](https://www.g2.com/products/2600hz/claim_requests/new?auto=true) ## 2600Hz Overview Updated September 2026 AI summary 2600Hz provides cloud-based call center, telephony, and VoIP solutions for businesses of all sizes, offering features such as call routing, monitoring, recording, and IVR to support contact management and reporting needs. The platform includes an API and auto-dialer for added flexibility, making it suitable for organizations seeking web-based communications management tools. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 2600Hz 0.0 VS. [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting Price $3.5 Per User, Per Month Starting Price $40 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (459) Value For Money 0.0 (0) Value For Money 3.9 (339) Customer Service 0.0 (0) Customer Service 4.1 (362) ## 2600Hz alternatives Highest Rated [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) [4.4 (271)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/182004/CloudTalk/) [Freshcaller](https://www.capterra.com/p/165078/Freshcaller/) [4.0 (35)](https://www.capterra.com/p/165078/Freshcaller/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/165078/Freshcaller/) ## FAQs about 2600Hz Overview ### What company size and specific industries is 2600Hz built for? 2600Hz is designed for telecom resellers and service providers, including small, mid-market, and larger communications businesses that need flexibility and control over their UC offerings. It fits organizations that want to customize pricing, branding, and customer packages to match their own business model. Features and Usability ### What are the key features of 2600Hz? 2600Hz offers API access, VoIP and SIP trunking, plus call center management features such as call routing, call queues, call monitoring, call recording, IVR, and auto-dialer tools. It also includes access controls, alerts/notifications, reporting/analytics, contact management, voicemail transcription, and unified communications. Getting Started and Support ### What training and onboarding options does 2600Hz offer? 2600Hz provides live online sessions, webinars, and documentation to support onboarding. Live online sessions and webinars can guide teams through setup and feature use, while documentation offers written reference material for self-paced learning and day-to-day questions. Getting Started and Support ### What customer support options does 2600Hz offer? 2600Hz provides 24/7 live rep support and chat. The support channels are direct and accessible for users needing help at any hour. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 3,851 Call Center reviews Capterra data shows that buyers of Call Center software rank the following features as their top priorities: - **Call Center Management** (**48%** of reviewers rated this feature as critical) - **Call Logging** (**44%**) - **Call Monitoring** (**44%**) 2600Hz supports **Call Center Management** and **Call Monitoring**, giving teams the tools to oversee call operations and track live agent activity. However, it does not include **Call Logging**. Instead, it offers other highly rated features such as **Call Recording** (**46%**) and **Reporting/Analytics** (**43%**), helping businesses review customer interactions, measure performance trends, and make more informed service decisions. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Auto-Dialer System that automatically dials calls Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Conferencing Facilitate virtual conferences that connect multiple people remotely 2600Hz 18 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Queues: Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Screening: View caller ID details such as name and number and determine how to respond by prioritizing or blocking it - Contact Management: Manage, organize, and store contact information - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - SIP Trunking: Enables the connectivity to send and receive calls over the internet - Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration - Voicemail Transcription: Transcribe voicemail audio messages to written text that is sent over email - VoIP Connection: Place/receive calls through voice over IP connection --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Basic $3.50 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.