Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $15.00/month/user
  • Training
    Documentation
  • Support
    Online

Vendor Details

  • Snappy
  • besnappy.com

About Snappy

Cloud based solution for customer support. Features include email ticketing, FAQs, & reporting.


33688

Snappy Features

  • Alerts / Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

Snappy Reviews


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