Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $15.00/month/user
  • Training
    Documentation
  • Support
    Online

Vendor Details

  • Snappy
  • besnappy.com

About Snappy

Cloud based solution for customer support. Features include email ticketing, FAQs, & reporting.


33688

Snappy Features

  • Alerts / Escalation
  • Automated Routing
  • Community Forums
  • Contract / SLA Management
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Multiple Brands / Products
  • Self Service Portal
  • Surveys & Feedback
  • Ticket Management

Snappy Reviews

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