# Yocale Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Yocale the right Appointment Scheduling solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144786/Yocale/reviews --- Yocale 4.8 (74) [View alternatives](https://www.capterra.com/p/144786/Yocale/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 23rd, 2026 # Reviews of Yocale Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews CM Carlos M CEOFinancial Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Yocale has helped us optimize our resources, streamline our scheduling, and improve overall productivity.“ December 5, 2025 LW Lucy W EstheticianHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “I think Yocales biggest flaw is the checkout system/process, and the fact that they don't currently have a direct checkout for a card reader unless don't externally so for a new company this could potentially run issues if they don't already have a POS system.“ November 13, 2025 DV David V RMTHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “As a busy clinic managing a high volume of clients, the platform makes booking and scheduling easy, convenient, and clear for both staff and clients.“ October 25, 2025 CK Christelle K Aesthetic Nurse PractitionerMedical Practice, Self-employedUsed the software for: Less than 6 months. “The interface isn’t quite as intuitive as some other platforms.“ September 29, 2025 CM Carlos M CEOFinancial Services, 11 - 50 employeesUsed the software for: Less than 6 months. “We also value the local support available in Spanish, which has made communication smoother and more efficient throughout the entire process.“ December 5, 2025 CM Crystal M TherapistMental Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “I have no idea why businesses would choose to go with any one else for a booking system.“ September 25, 2025 BD Breana D CeoHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “The system's integration capabilities have allowed us to streamline various aspects of our workflow, making it a valuable tool for our operations.“ December 13, 2024 KJ Kevin J OperationsAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “This can skew the data.“ July 18, 2024 ## Showing most helpful reviews Showing 1-25 of 74 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Raven W. Pet Groomer Veterinary Used the software for: 2+ years ### "It has what I need. " June 10, 2021 5.0 Pros Its online, I can check from everywhere. customers can book their own appointments. Cons I cant change the booking hours on my own, I have to contact support for it. Review Source Response from Yocale June 14, 2021 Dear Raven, thanks very much for taking the time to provide your feedback. Pls note that you may change your schedule or the schedule of the services you offer any which way - all by yourself. If you contact us on live chat we can provide you with the instructions. We only offer to change it for you if you wish; however, the same tools are available to you to self manage. Thx again for your feedback and please always feel welcome to contact us should you need any assistance. CK Christelle K. Aesthetic Nurse Practitioner Medical Practice Used the software for: Less than 6 months ### "Great Experience with Yocale - Seamless Transition, Excellent Support, and a Reliable Platform" September 29, 2025 5.0 \[sensitive content hidden\] helped me with the demo of the product and was incredibly informative. She provided a clear breakdown of all my options without making me feel pressured to commit, which I really appreciated. She also connected me with the rest of the team for training and setup, making the transition from my previous system to Yocale seamless and stress-free. The entire process was well-supported. The team checked in frequently and offered plenty of opportunities to book follow-up sessions whenever I needed help. It made a big difference knowing I had that ongoing support. Overall, I’ve had a great experience with Yocale. I highly recommend it to businesses looking for a well-rounded system for booking, documentation, and smooth onboarding. Pros I’ve been using the Pro package and find it to be good value for money. Good functionality and features! The Yocale team helped transfer all my patient data from my old system and even transcribed my custom forms directly into my account. That saved me so much time and hassle. My first meeting with \[sensitive content hidden\] was also a standout. She gave me a clear breakdown of all my options, answered all my questions, and was incredibly friendly and helpful. When I had a follow-up question after our meeting, she got back to me within the hour. Appreciated that level of responsiveness! Cons the setup process did have a bit of a learning curve, and some of the customization took longer than expected. The interface isn’t quite as intuitive as some other platforms. However, the support team was always quick to help and very responsive, which made those issues manageable. I did encounter a couple of small bugs while using it on my iPad. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing Yocale My friend did not like jane app so i decided to try yocale. I did a demo with jane but felt yocale had more features Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) No documentation features. Yocale had more features. If i was to breakdown the cost, it is double the price but yoce offers more features so worth the switch so far Review Source KO Kevin O. Principal Financial Services Used the software for: Less than 6 months ### "poor service" January 16, 2019 1.0 Be very careful before you choose them as you may be stuck with them for a very long time Pros price is good, that is all. there are no other qualities that are good.. nice website and easy to setup Cons no support at all. i tested them as a vendor for Google Places and cannot turn them off. Google tells me to contact Yocal saying that Yocal must remove me. Everytime I email Yocal, they say i am removed but I am not. Review Source Response from Yocale June 14, 2021 Dear Kevin, we are sorry that you were unable to find what you were looking for. By turning off your availability you will automatically be taken off from google. This instructions is available online; however, if you ask us to do it, we will have to ask google to remove you and some times that may take a bit of time. We would always appreciate the opportunity to provide excellent support through live chat, email or by phone. If you do contact us by email pls be sure to check your other/filtered email. It would be very rare for us to not be on top of our support request. CV Cathy V. Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "New to Yocale " December 23, 2025 5.0 Overall, I am enjoying it so far. There is alot of features to go through so I can't wait to get onboarded. Looking forward to diving in and navigating through the system. Pros There are alot of great features with the templates for each service and google visibility is a nice additions. Cons the templates are a bit slow when navigating or adding fields as you have to scroll all the way down or up. But still love how there are many customizable templates available. Switched from [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/) Gloss genius is limited in their features and everything is done on app which is sometimes difficult. Daysmart is a good system, love the features but not impressed with the credit card Review Source Response from Yocale December 24, 2025 Thank you for the great review and for choosing Yocale. We’re happy to hear you’re loving the customization options and the added value of Google visibility. Yocale is built to offer a powerful, flexible system, and onboarding helps bring all those features together smoothly. We’re glad the platform is giving you the depth and control you were looking for compared to other solutions. TS Terralynn S. Counsellor Mental Health Care Used the software for: Less than 6 months ### "User-friendly and great support team" September 27, 2025 5.0 Pros Getting setup was very user-friendly and the support team has been great and super responsive! I have just started using it, but am finding it really well laid out and my clients are having an easy time using it as well. Cons I haven't run into anything I don't like that this point! I would like to see mental health forms already in the system for use, but it's not hard to add my own forms. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[Owl Practice](https://www.capterra.com/p/160519/OwlPractice/) Reason for choosing Yocale My business is brand new, so I needed to be budget-friendly when choosing a system. The ease of setup and use won me over. Review Source Response from Yocale September 29, 2025 Thank you for taking the time to share your experience with Yocale! We’re glad to hear that setup was smooth, our team has been responsive, and that both you and your clients are finding the platform easy to use. Regarding your note about mental health forms, we do have a form template library built in and we’re continually adding more based on client requests. We’re glad you chose Yocale to launch your new business and we look forward to supporting you as you grow. RR Raj R. Salon spa Cosmetics Used the software for: 1-2 years ### "Value for money" January 14, 2026 5.0 Pros I’ve been with Yocale for about three years and have had a great experience, mainly because of the amazing support from \[sensitive content hidden\]. She helped me with everything, setting up the Yocale software, helped with building my website, and marketing services. Being with Yocale team have felt more like business consultants, always sharing helpful tips and ideas to grow my revenue. The platform made managing my business much easier, reduced no-shows, and saved me a lot of time. Yocale also built me a great website and their Google Ads marketing brought in a lot more clients. What really sets Yocale apart is their customer care. Highly recommend. Cons Honestly, nothing bad to say about this company and their software. Just only one feedback is if you can connect with google reviews Switched from [Press Ranger](https://www.capterra.com/p/10020491/Press-Ranger/) It was complex and so much of hidden fees. Review Source Response from Yocale January 15, 2026 Thank you for being part of Yocale for the past three years and for sharing such a thoughtful review. We are happy to hear that our platform, website, and marketing support helped simplify how you run your business, reduce no-shows, and bring in more clients. That is exactly what we aim to do. Our team takes pride in supporting our customers like true business partners, so your feedback really means a lot to us. We also appreciate your suggestion about connecting with Google Reviews. It is valuable feedback and something we are actively considering as we continue to improve the platform. Thank you again for the recommendation and for trusting Yocale with your business. ML Martesha L. CEO Non-Profit Organization Management Used the software for: I used a free trial ### "\[sensitive content hidden\] was a great representative " October 29, 2025 5.0 Using Yocale has been a transformative experience for streamlining operations and enhancing client engagement. The platform’s intuitive interface made it easy to set up and manage appointments, while its integrated tools helped simplify scheduling, communication, and reporting. I appreciated how customizable the system was—it allowed me to tailor services and workflows to meet the specific needs of my organization. Yocale’s support team was responsive and helpful, making the onboarding process smooth and efficient. Overall, it’s been a reliable solution that has added real value to how I manage my business. Pros What stands out most to me about Yocale is its ability to simplify and elevate the way I manage my business. I love how seamlessly it brings together scheduling, client communication, and reporting—all in one intuitive platform. The customization options allow me to tailor the experience to fit my organization’s unique needs, and the support team has been consistently responsive and helpful. Yocale doesn’t just make things easier—it helps me serve my community with greater efficiency and care. Cons I wasn’t able to use virtual appointments, advanced, customization, advanced, visual, notetaking with the plan I am using. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reason for choosing Yocale Easy to use while setting appointments.. Review Source Response from Yocale January 7, 2026 We’re glad the all in one experience for scheduling, client communication, and reporting has made day to day operations smoother, and that the customization options supported your organization’s specific workflows. It’s also great to know our support team helped make onboarding clear and efficient. We appreciate your transparency around feature limitations in your current plan. Feedback like this helps us better understand how customers want to grow with Yocale, and it plays a big role in how we think about future enhancements and plan options. Thanks again for choosing Yocale and for trusting us as part of how you serve your community. MS Matt S. CEO Automotive Used the software for: 1-2 years ### "Excellent Value and Support – Yocale Makes Booking Simple" September 24, 2025 5.0 I am very satisfied with Yocale. It makes managing appointments easy, provides great client support, and is reliable now that early bugs have been resolved. The value for money is excellent, and it gives me the flexibility I need to run my business effectively. Pros Yocale is easy to use and makes appointment booking straightforward for my customers. Their customer support is excellent—always responsive and helpful. The platform is a great value for the money, and I like that I can adjust and customize it to fit my field. Now that the initial bugs and issues have been worked out, the system runs smoothly without problems. Cons I don’t have anything negative to say about Yocale. I started with the free membership, and when some of the options I needed were moved to paid plans, I upgraded. This wasn’t a downside, since they are a business like we are, and quality services come at a fair cost. Review Source CM Crystal M. Therapist Mental Health Care Used the software for: 2+ years ### "Go with Yocale! Do not choose any other booking system!" September 25, 2025 5.0 10/10 experience. I have no idea why businesses would choose to go with any one else for a booking system. Pros I have tried many other booking systems, Yocale is hands down the best. Their customer support is unmatched! Yocale is incredibly user friendly and budget friendly for small businesses. I have not come across many issues at all and everytime I had reached out about an issue it was corrected immediately. I love that you can suggest possible improvements and they will investigate and add it. I will never use any other booking system. Clients find it so easy to use. Cons No complaints. I am satisfied with their system and customer support. I would not choose any other system. Review Source DV David V. RMT Hospital & Health Care Used the software for: 2+ years ### "Streamlined, Secure, and Simple — Yocale Delivers!" October 25, 2025 5.0 Pros Yocale offers excellent value for money. As a busy clinic managing a high volume of clients, the platform makes booking and scheduling easy, convenient, and clear for both staff and clients. There’s a bit of a learning curve at first, but it’s quite intuitive overall. Whenever I’ve had an issue, their support team has been quick to respond and always helpful—there hasn’t been a problem they couldn’t solve! I’ve recently started using the online charting feature, and it’s been a game-changer. Not having to pull paper files while knowing everything is safely stored, secure, and neatly organized has lifted a huge weight off my shoulders. Highly recommend Yocale! Cons That I didn’t realize it’s full capabilities sooner! But that is more my fault, then an issue with them. Review Source Response from Yocale January 7, 2026 It’s great to hear that Yocale has supported your clinic in managing a high volume of clients and made booking clear and convenient for both your team and your clients. A learning curve is totally normal with any robust system, so we’re glad the platform quickly felt intuitive once you got into it. We especially love hearing your feedback about online charting. Moving away from paper files while keeping everything secure and organized is a big win, and we’re glad it’s taken pressure off your day to day workflow. Thanks as well for the kind words about our support team. We’ll be sure to pass that along. We truly appreciate the recommendation and are always here if you need anything as you continue to grow. Bethy C. propietaria Health, Wellness and Fitness Used the software for: Less than 6 months ### "Gracias no pude tomar mejor decisión" December 1, 2025 5.0 Es fácil utilizar, ahorra tiempo, el website es genial da a conocer un poco mas de lo que hago me ayuda mucho para generar mas confianza al conocer lo que realizo y me hace ver mas profesional sobre todo Pros Me ahorra tiempo es el mejor pagina que puede haber encontrado, excelente con un ingreso ya se que el cliente tiene guardado la hora. Cons que no es una aplicación y no se puede sincronizar con Google calendario para que me recuerde alexa que seria genial eso Review Source Response from Yocale December 2, 2025 Thank you so much for sharing this. It means a lot to hear that Yocale is helping you save time and present your work in a more professional way. That is exactly what we want for every business on the platform. About the Google Calendar sync, we actually do have that available. You can connect your Yocale account to Google Calendar so your appointments stay synced across both platforms. If you want help setting it up, our team is happy to walk you through it. CR Chelsea R. Owner Cosmetics Used the software for: I used a free trial ### "Good for bigger businesses" June 4, 2025 4.0 Pros I like how easy Yocale makes it for my clients to book with me! It keeps my schedule organized, super professional, and saves me time with automatic reminders. Cons I don't use all of the features within Yocale, since I'm not a traditional business owner. But overall, the pros definitely outweigh the cons! Review Source LN Lina N. Owner and Esthetician Health, Wellness and Fitness Used the software for: Less than 6 months ### "Highly recommend Yocale " July 27, 2024 5.0 Pros Yocale has streamlined my business and helped make daily tasks so much easier and more efficient for me. The booking and schedule system and automated confirmation, consent and follow up emails are done for me, so that I can focus on all the other things in the business. Cons I have no issues with Yocale. ZERO downside to using Yocale. Review Source Response from Yocale November 28, 2024 We’re really happy to hear that Yocale has made managing your business easier and more efficient. It’s great to hear our booking system and automated emails are helping free up your time. Thanks again for sharing your experience! MG Melissa G. Master Reiki Practitioner Health, Wellness and Fitness Used the software for: I used a free trial ### "New User- Very satisfied" December 4, 2023 5.0 Overall experience is fantastic. Easy to set up and use. Pros How easy it is to set up and use. It's very intuitive. Cons I would like to have an app (maybe there is one and I am not seeing it?). Review Source Response from Yocale December 8, 2023 Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. MZ Megan Z. RMT Health, Wellness and Fitness Used the software for: 2+ years ### "Switch booking system" January 9, 2023 4.0 after playing around on the software, I am pretty happy with it. Pros I just started. I haven't talk to any stuff yet, but they reached out and try to help me already. It makes me feel good. I like the most about this software is reminder system both texting and email. simple, easy, and good price. Cons recurring booking not available. service duration setting not detail enough Review Source JG Jay G. Owner Automotive Used the software for: Less than 6 months ### "You cant go wrong" May 23, 2024 5.0 Pros Very easy to use and easy to setup. Arctic Auto Detail is on heading in the right direction for it. Cons They dont offer a long enough free trial Review Source PS Penny S. Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "First time user" February 14, 2024 4.0 the system is good but can be a little confusing on figuring out the invoicing part Pros easy scheduling and note taking. you get to talk to a person not a computer Cons confusing to figure out some of the uses Review Source WK Waleed K. Window Tint Installer Automotive Used the software for: Less than 6 months ### "Very easy to use and set up" January 9, 2024 5.0 Pros Amazing customer service, quick set up, easy to use Cons No app, have to login via browser. Not that big of an issue though Review Source Response from Yocale January 9, 2024 We're delighted to hear that your experience was positive. DB Dhirjinder B. Counsellor Mental Health Care Used the software for: Less than 6 months ### "This is super friendly to use." January 2, 2024 5.0 Pros I like the amazing support, easy to navigate. Cons It has less space to to store documents. Review Source SY Sherry Y. Medical Cosmetic Laser Hospital & Health Care Used the software for: 6-12 months ### "Medic laser" July 21, 2016 5.0 Congratulations !!!! I'm so happy with my Yocale program' You and all Yocale team working hard to satisfy and support your clients. this is an incredible program that makes my job easier. I as a Yocale client am happy with the service you provide. I believe Yocale deserve this award and wish you more success. Congratulations to all Yocale team :) Pros It's easy to use for my clients and staff in our Clinic. The best option that i like the most is that reminds our clients appointment automatically. Review Source JB Jasper B. Owner Automotive Used the software for: Less than 6 months ### "Easy appointment booking" August 30, 2023 5.0 Pros Great to have online booking through my website, social media, and google business profile.Anything that makes it easier for customers to book an appointment is a welcome service, especially for a relatively low price Cons It was a bit time consuming to set up initially. It's unfortunate that Yocale doesn't integrate with the calendar in my shop mgmt software as some other services do, but they are more expensive Review Source Response from Yocale September 1, 2023 Thank you so much for this review. We appreciate you being a customer and helping us spread the word. We're here for you anytime. AS Alan S. Massage therapist Medical Practice Used the software for: 1-2 years ### "Great software at an even greater price point " April 11, 2017 4.0 I have enjoyed using this software for the past year. Price is just right and has most of the features I was used to from Mindbody. Overall very pleased Review Source HH Holli H. Owner Used the software for: ### "I love it! " December 10, 2015 5.0 I switched to Yocale last year because of it's online marketing as well as the ease of it's features (and it's Canadian) I love Yocale, My clients love the system and express how happy they are about how easy it is to use... often. It's simple and straight forward, for them and I, which is great, I don't have to spend hours on the phone any more booking people in or explaining the system, Yocale has a help number for clients to call if help is needed. Personally, the customer service has gone above and beyond to be in touch, when I have had a question. Review Source CK Chara K. Nutritionist Health, Wellness and Fitness Used the software for: I used a free trial ### "Heck yes" June 20, 2019 5.0 Advertising and booking being completed while I work. Dream come true. Pros So easy to use. Saves time. Great support team. Cons Takes a little time to set up, but so does everything else that works well. Review Source NJ Nima J. Used the software for: ### "It is time and cost saver!" September 30, 2016 5.0 A very successful and hard working team came up with this brilliant solution. Thanks you and wish you success. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.