--- title: "Yocale Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Yocale the right Appointment Scheduling solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/144786/Yocale/reviews/" page_type: "reviews" language: "en" --- Yocale 4.8 (79) [View alternatives](https://www.capterra.com/p/144786/Yocale/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Yocale Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews DV David V RMTHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “As a busy clinic managing a high volume of clients, the platform makes booking and scheduling easy, convenient, and clear for both staff and clients.“ October 25, 2025 LW Lucy W EstheticianHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “I think Yocales biggest flaw is the checkout system/process, and the fact that they don't currently have a direct checkout for a card reader unless don't externally so for a new company this could potentially run issues if they don't already have a POS system.“ November 13, 2025 BD Breana D CeoHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “The system's integration capabilities have allowed us to streamline various aspects of our workflow, making it a valuable tool for our operations.“ December 13, 2024 CK Christelle K Aesthetic Nurse PractitionerMedical Practice, Self-employedUsed the software for: Less than 6 months. “The interface isn’t quite as intuitive as some other platforms.“ September 29, 2025 CK Christelle K Aesthetic Nurse PractitionerMedical Practice, Self-employedUsed the software for: Less than 6 months. “She also connected me with the rest of the team for training and setup, making the transition from my previous system to Yocale seamless and stress-free.“ September 29, 2025 CM Crystal M TherapistMental Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “I have no idea why businesses would choose to go with any one else for a booking system.“ September 25, 2025 CM Carlos M CEOFinancial Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Yocale has helped us optimize our resources, streamline our scheduling, and improve overall productivity.“ December 5, 2025 JB Jasper B OwnerAutomotive, Self-employedUsed the software for: Less than 6 months. “It's unfortunate that Yocale doesn't integrate with the calendar in my shop mgmt software as some other services do, but they are more expensive“ August 30, 2023 ## Showing most helpful reviews Showing 1-25 of 79 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Raven W. Pet Groomer Veterinary Used the software for: 2+ years ### "It has what I need. " June 10, 2021 5.0 Pros Its online, I can check from everywhere. customers can book their own appointments. Cons I cant change the booking hours on my own, I have to contact support for it. Review Source Response from Yocale June 14, 2021 Dear Raven, thanks very much for taking the time to provide your feedback. Pls note that you may change your schedule or the schedule of the services you offer any which way - all by yourself. If you contact us on live chat we can provide you with the instructions. We only offer to change it for you if you wish; however, the same tools are available to you to self manage. Thx again for your feedback and please always feel welcome to contact us should you need any assistance. JC Jaime C. Owner Cosmetics Used the software for: Less than 6 months ### "Best software with nothing to hide at a great price with an awesome team." October 10, 2025 5.0 I’m a new business owner, and when I started looking for booking software for my new barbershop, I have to admit—I felt overwhelmed by the number of options out there, especially with all the confusing pricing structures. Many of them even had hidden fees! After taking a break from the search, YOCALE popped up on my feed, and I was immediately intrigued since I hadn’t come across it before. When I visited their website and saw how simple and transparent their pricing was, I booked a demo right away. From there, I was really impressed by their customer service. The team took the time to walk me through everything and answer all my questions. They’re honest, straightforward, and genuinely care about helping your business succeed. The software itself has been easy to use for both me and my team—it’s got everything we need, and we couldn’t be happier with it. Pros The software offers everything you need at a great monthly or annual rate. Their sales and support teams are consistently reliable and always available whenever I need assistance. Cons There are always thing that you wish a software could have to make sure its perfect however the Yocale team continues to push the envelope to make sure clients are very satisfies. The are always open to feedback and that makes a different. If I were to point out something, it will be that i wish they have a discount option for an specific client, like friends and family or VIP clients. Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing Yocale Transparency about their product and services Review Source Response from Yocale October 14, 2025 Thank you so much for taking the time to share your experience. We’re so glad you found Yocale to be simple, transparent, and easy to use while starting your barbershop journey. We also appreciate your thoughtful feedback about having discount options for VIP or friends-and-family clients. That’s a great suggestion, and our product team has noted it for future updates. We’re excited to keep supporting your growth and can’t wait to see your business continue to shine. KO Kevin O. Principal Financial Services Used the software for: Less than 6 months ### "poor service" January 16, 2019 1.0 Be very careful before you choose them as you may be stuck with them for a very long time Pros price is good, that is all. there are no other qualities that are good.. nice website and easy to setup Cons no support at all. i tested them as a vendor for Google Places and cannot turn them off. Google tells me to contact Yocal saying that Yocal must remove me. Everytime I email Yocal, they say i am removed but I am not. Review Source Response from Yocale June 14, 2021 Dear Kevin, we are sorry that you were unable to find what you were looking for. By turning off your availability you will automatically be taken off from google. This instructions is available online; however, if you ask us to do it, we will have to ask google to remove you and some times that may take a bit of time. We would always appreciate the opportunity to provide excellent support through live chat, email or by phone. If you do contact us by email pls be sure to check your other/filtered email. It would be very rare for us to not be on top of our support request. PT Pia T. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Yocale is a big help!" April 29, 2026 4.0 overall its very good, Im able to book a lot of clients because of Yocale, Im glad I switched from Simplybook to Locale Pros Its easy to use and best of all Klarna and Affirm are integrated on the website so clients easily books our packages! Cons They can improve on the interface to be more user friendly. Such as navigation on the calendar and also easier booking process for the clients. Switched from [SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/) payment processing and features that are already integrated Review Source YN Yeganeh N. Clinic owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent Mental Health Practice Management software " September 24, 2025 5.0 Excellent! All our needs are met in one place. Our clients also find it very easy. It also links up to our phone calendar. Beyond automation, they are also invaluable in acquiring new patients. Can't beat the price - and it's amazing that in this day and age I can find a normal human to get in touch with if I need to and treated with care. Pros Very user-friendly. It caters to all my needs, from telehealth to appointment management to patient management to charting to invoicing and marketing. The reports give me and my accountants insight into the business. Their Customer success team and client support are super responsive and friendly. Price point is much less than the alternatives I have used in the past and provides more features. Cons Yocale offers a range of customization capabilities and lots of features, but sometimes it requires some reading to be able to take advantage of them, and a learning curve is involved if you want to utilize all the features. But their customer success team goes out of their way to help with those features. Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Owl Practice](https://www.capterra.com/p/160519/OwlPractice/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reason for choosing Yocale Friendliness, ease of use, training, value for the money. Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/) Was looking to improve our online presence but then found Yocale to be more user-friendly, with more features, and less expensive. Also easier to find out what outstanding charts need to be completed. Review Source Response from Yocale September 26, 2025 Thank you for such a thoughtful review! We are so glad Yocale has been able to support everything from telehealth and scheduling to charting, invoicing, and marketing, while also giving your accountants valuable insights. It is great to hear Yocale has helped improve your online presence, attract new patients, and keep things simple for both you and your clients at a lower cost than other platforms. We truly value your feedback and look forward to continuing to support your practice. CV Cathy V. Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "New to Yocale " December 23, 2025 5.0 Overall, I am enjoying it so far. There is alot of features to go through so I can't wait to get onboarded. Looking forward to diving in and navigating through the system. Pros There are alot of great features with the templates for each service and google visibility is a nice additions. Cons the templates are a bit slow when navigating or adding fields as you have to scroll all the way down or up. But still love how there are many customizable templates available. Switched from [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/) Gloss genius is limited in their features and everything is done on app which is sometimes difficult. Daysmart is a good system, love the features but not impressed with the credit card Review Source Response from Yocale December 24, 2025 Thank you for the great review and for choosing Yocale. We’re happy to hear you’re loving the customization options and the added value of Google visibility. Yocale is built to offer a powerful, flexible system, and onboarding helps bring all those features together smoothly. We’re glad the platform is giving you the depth and control you were looking for compared to other solutions. DN Deidre N. Office Manager Hospital & Health Care Used the software for: 1-2 years ### "Great Scheduling Software" September 29, 2025 5.0 We have been using Yocale to manage our patient schedule for a few years and have really enjoyed it. It offers the best options for the cost, has great customer support, and makes changes to fit the needs of their clients. Pros Easy to use, plenty of options yet simple to navigate, great customer support, value for our money, helps keep our schedule running smooth and managing our appointments easy Cons I have nothing but good things to say about Yocale. The only improvement I would like is that when updates are performed, that they send out more communication on all the different changes. Switched from [ScheduleVIEW](https://www.capterra.com/p/9048/ScheduleVIEW/) We were looking for an option that provided text reminders and at the time that we left ScheduleView they did not have it available. Review Source CK Christelle K. Aesthetic Nurse Practitioner Medical Practice Used the software for: Less than 6 months ### "Great Experience with Yocale - Seamless Transition, Excellent Support, and a Reliable Platform" September 29, 2025 5.0 \[sensitive content hidden\] helped me with the demo of the product and was incredibly informative. She provided a clear breakdown of all my options without making me feel pressured to commit, which I really appreciated. She also connected me with the rest of the team for training and setup, making the transition from my previous system to Yocale seamless and stress-free. The entire process was well-supported. The team checked in frequently and offered plenty of opportunities to book follow-up sessions whenever I needed help. It made a big difference knowing I had that ongoing support. Overall, I’ve had a great experience with Yocale. I highly recommend it to businesses looking for a well-rounded system for booking, documentation, and smooth onboarding. Pros I’ve been using the Pro package and find it to be good value for money. Good functionality and features! The Yocale team helped transfer all my patient data from my old system and even transcribed my custom forms directly into my account. That saved me so much time and hassle. My first meeting with \[sensitive content hidden\] was also a standout. She gave me a clear breakdown of all my options, answered all my questions, and was incredibly friendly and helpful. When I had a follow-up question after our meeting, she got back to me within the hour. Appreciated that level of responsiveness! Cons the setup process did have a bit of a learning curve, and some of the customization took longer than expected. The interface isn’t quite as intuitive as some other platforms. However, the support team was always quick to help and very responsive, which made those issues manageable. I did encounter a couple of small bugs while using it on my iPad. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing Yocale My friend did not like jane app so i decided to try yocale. I did a demo with jane but felt yocale had more features Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) No documentation features. Yocale had more features. If i was to breakdown the cost, it is double the price but yoce offers more features so worth the switch so far Review Source RR Raj R. Salon spa Cosmetics Used the software for: 1-2 years ### "Value for money" January 14, 2026 5.0 Pros I’ve been with Yocale for about three years and have had a great experience, mainly because of the amazing support from \[sensitive content hidden\]. She helped me with everything, setting up the Yocale software, helped with building my website, and marketing services. Being with Yocale team have felt more like business consultants, always sharing helpful tips and ideas to grow my revenue. The platform made managing my business much easier, reduced no-shows, and saved me a lot of time. Yocale also built me a great website and their Google Ads marketing brought in a lot more clients. What really sets Yocale apart is their customer care. Highly recommend. Cons Honestly, nothing bad to say about this company and their software. Just only one feedback is if you can connect with google reviews Switched from [Press Ranger](https://www.capterra.com/p/10020491/Press-Ranger/) It was complex and so much of hidden fees. Review Source Response from Yocale January 15, 2026 Thank you for being part of Yocale for the past three years and for sharing such a thoughtful review. We are happy to hear that our platform, website, and marketing support helped simplify how you run your business, reduce no-shows, and bring in more clients. That is exactly what we aim to do. Our team takes pride in supporting our customers like true business partners, so your feedback really means a lot to us. We also appreciate your suggestion about connecting with Google Reviews. It is valuable feedback and something we are actively considering as we continue to improve the platform. Thank you again for the recommendation and for trusting Yocale with your business. ML Martesha L. CEO Non-Profit Organization Management Used the software for: I used a free trial ### "\[sensitive content hidden\] was a great representative " October 29, 2025 5.0 Using Yocale has been a transformative experience for streamlining operations and enhancing client engagement. The platform’s intuitive interface made it easy to set up and manage appointments, while its integrated tools helped simplify scheduling, communication, and reporting. I appreciated how customizable the system was—it allowed me to tailor services and workflows to meet the specific needs of my organization. Yocale’s support team was responsive and helpful, making the onboarding process smooth and efficient. Overall, it’s been a reliable solution that has added real value to how I manage my business. Pros What stands out most to me about Yocale is its ability to simplify and elevate the way I manage my business. I love how seamlessly it brings together scheduling, client communication, and reporting—all in one intuitive platform. The customization options allow me to tailor the experience to fit my organization’s unique needs, and the support team has been consistently responsive and helpful. Yocale doesn’t just make things easier—it helps me serve my community with greater efficiency and care. Cons I wasn’t able to use virtual appointments, advanced, customization, advanced, visual, notetaking with the plan I am using. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reason for choosing Yocale Easy to use while setting appointments.. Review Source Response from Yocale January 7, 2026 We’re glad the all in one experience for scheduling, client communication, and reporting has made day to day operations smoother, and that the customization options supported your organization’s specific workflows. It’s also great to know our support team helped make onboarding clear and efficient. We appreciate your transparency around feature limitations in your current plan. Feedback like this helps us better understand how customers want to grow with Yocale, and it plays a big role in how we think about future enhancements and plan options. Thanks again for choosing Yocale and for trusting us as part of how you serve your community. DR David R. Owner Automotive Used the software for: 1-2 years ### "Great product" October 4, 2025 5.0 Great product, easy to use, price is very fair. I have never had any issues. The communication to my customers about my business is very smooth and non confrontational. Pros Very user friendly and cost effective. Easy to understand and change settings. Customer service takes care of any issues, quickly. Appointments are very easy to understand. Cons There are no cons, great price and quick customer service response. My customers have never complained. Review Source Response from Yocale October 6, 2025 Thank you so much for sharing your experience with Yocale. It’s great to know our support team has been able to help quickly whenever needed. We really appreciate your feedback and the trust you’ve placed in us. sE sheida E. beauty Alternative Medicine Used the software for: Less than 6 months ### "excellent so far" March 28, 2025 5.0 excellent because it likes advertising our brand parallel with booking an appointment for clients Pros we can book some people who don't know about us and they have a chance to try our services and become satisfied with result and book their appointment on Yocale again Cons very fast and effective and I'm very happy with that so far Review Source Response from Yocale April 3, 2025 Thanks so much for the great review! We’re really happy to hear that Yocale is helping you connect with new clients and giving them a chance to experience your services. It’s awesome that the process is working well for you and your brand. BD Breana D. Ceo Health, Wellness and Fitness Used the software for: Less than 6 months ### "Efficient and User-Friendly Scheduling Solution" December 13, 2024 4.0 Overall, Yocale has greatly enhanced our practice's efficiency and patient management. The transition was smooth, thanks to the supportive customer service team. The system's integration capabilities have allowed us to streamline various aspects of our workflow, making it a valuable tool for our operations. Pros Yocale's intuitive interface and automated appointment reminders stand out as the most beneficial features. These elements have significantly reduced administrative workload and improved patient communication and attendance. Cons One area for improvement could be the reporting functionalities, which might benefit from more customization options to better suit specific practice needs. Review Source Response from Yocale December 30, 2024 We’re so glad to hear that Yocale’s intuitive interface and appointment reminders have made things easier for your practice. It’s great to hear about the smooth transition and the support our customer service team provided. If you ever need anything, don’t hesitate to reach out! MG Melissa G. Master Reiki Practitioner Health, Wellness and Fitness Used the software for: I used a free trial ### "New User- Very satisfied" December 4, 2023 5.0 Overall experience is fantastic. Easy to set up and use. Pros How easy it is to set up and use. It's very intuitive. Cons I would like to have an app (maybe there is one and I am not seeing it?). Review Source Response from Yocale December 8, 2023 Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. MZ Megan Z. RMT Health, Wellness and Fitness Used the software for: 2+ years ### "Switch booking system" January 9, 2023 4.0 after playing around on the software, I am pretty happy with it. Pros I just started. I haven't talk to any stuff yet, but they reached out and try to help me already. It makes me feel good. I like the most about this software is reminder system both texting and email. simple, easy, and good price. Cons recurring booking not available. service duration setting not detail enough Review Source WS Warley S. CEO Automotive Used the software for: 6-12 months ### "Love it." June 28, 2021 5.0 So far good. No complaints. Pros I love the ease of scheduling and also adding services and discriptions. Cons I dislike the dollar amount limitation when listing pricing for my services. Review Source Response from Yocale June 29, 2021 Thank you very much for taking the time to provide us with feedback. We are so pleased that you like the ease of scheduling and service management in our system. We would also be happy to help to address your concern about any dollar amount limitations. Please contact us on our support chat and will be happy to address this for you :) SC Shayne C. Owner Automotive Used the software for: Less than 6 months ### "Appointment Scheduling" April 13, 2023 5.0 Driving additional business through google Pros Allowing potential customers the ability to schedule appointment directly from google instantly drive new business. Cons The product does not integrate with my point of sale calendar Reason for choosing Yocale Yocale was linked to google Review Source HB Henry B. Owner Automotive Used the software for: Less than 6 months ### "Pristine Motorsports" November 2, 2023 5.0 easy to use interface, great customer support, i love this APP! Pros Easy to use, customer support, inexpensive Cons i do not have any complains, the customer support and app has been a breeze to use Review Source bB burke B. Owner Automotive Used the software for: Less than 6 months ### "Great Experience using Yocale " February 18, 2022 5.0 my overall experience has been really good. the 24/7 live chat is good for if you ever have any questions or concerns Pros Its easy to use, and i like how the site makes our page look. Cons not a whole lot i don't like about it. except maybe, uploading the revolving photos was a little challenging because it has to be a certain format and size. Review Source SS Susan S. owner Health, Wellness and Fitness Used the software for: 1-2 years ### "This company goes the distance in customer service. Any issues we ever had were dealt with quickly." May 17, 2017 5.0 Additional features as well as better service. Pros The people behind the product work so hard to meet our requests and deal with any issues that come up. They are prompt in responding to our clients' needs which is fantastic. Cons Some clients had difficulty at first because we changed systems and this one presented differently although in the end much better. Review Source KB Kendrelle B. Owner Automotive Used the software for: Less than 6 months ### "Kendrelle" June 13, 2023 5.0 Great experience Pros User friendly and if you have any question you have support. Cons Not sure, I seem to like everything so far. Review Source Response from Yocale June 16, 2023 Thank you so much for this 5-star review. We appreciate you being a customer and helping us spread the word. We're here for you anytime. sL shawn L. detailer Automotive Used the software for: Less than 6 months ### "love the software" June 17, 2021 5.0 great for booking Pros love it and easy to use you should try it Cons I don't have any cons about it. it work great Review Source Response from Yocale June 21, 2021 Dear Shawn, thanks very much for taking the time to provide us with your feedback. We appreciate your time and be sure to let us know if we can be of any assistance. :) AK Artem K. SEO Automotive Used the software for: Less than 6 months ### "Great investment, must have !!!!" August 10, 2021 5.0 Pros Give more customers lids, SEO Boost, Easy to Use Cons You need spend time to set up everything, don't know if it really Cons Review Source SM Sima M. Used the software for: ### "THANK YOU YOCALE" April 11, 2017 5.0 Yocale is the BEST! I love Yocale, my clients can book an appointment 24/7 and get notifications anytime an appointment is booked, cancelled or changed. I have a list of all my clients with their contact information and history of all their appointments and cancellations. the list goes on and on. last but not least their customer service is above and beyond helpful THANK YOU YOCALE Review Source KL Kira L. Used the software for: ### "Yocale Review" April 11, 2017 4.0 Aside from a few glitches, and a slow loading speed at times, I've been very happy with this software, particularly the customer service. My questions are always answered quickly, and Yocale works hard to find answers and resolutions in a timely manner. Thank you! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.