--- title: "Yocale Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Yocale the right Appointment Scheduling solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/144786/Yocale/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Yocale 4.8 (80) [View alternatives](https://www.capterra.com/p/144786/Yocale/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Yocale Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews DV David V RMTHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “As a busy clinic managing a high volume of clients, the platform makes booking and scheduling easy, convenient, and clear for both staff and clients.“ October 25, 2025 LW Lucy W EstheticianHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “I think Yocales biggest flaw is the checkout system/process, and the fact that they don't currently have a direct checkout for a card reader unless don't externally so for a new company this could potentially run issues if they don't already have a POS system.“ November 13, 2025 BD Breana D CeoHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “The system's integration capabilities have allowed us to streamline various aspects of our workflow, making it a valuable tool for our operations.“ December 13, 2024 CK Christelle K Aesthetic Nurse PractitionerMedical Practice, Self-employedUsed the software for: Less than 6 months. “The interface isn’t quite as intuitive as some other platforms.“ September 29, 2025 CK Christelle K Aesthetic Nurse PractitionerMedical Practice, Self-employedUsed the software for: Less than 6 months. “She also connected me with the rest of the team for training and setup, making the transition from my previous system to Yocale seamless and stress-free.“ September 29, 2025 CM Crystal M TherapistMental Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “I have no idea why businesses would choose to go with any one else for a booking system.“ September 25, 2025 CM Carlos M CEOFinancial Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Yocale has helped us optimize our resources, streamline our scheduling, and improve overall productivity.“ December 5, 2025 KJ Kevin J OperationsAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “This can skew the data.“ July 18, 2024 ## Showing most helpful reviews Showing 1-25 of 80 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Raven W. Pet Groomer Veterinary Used the software for: 2+ years ### "It has what I need. " June 10, 2021 5.0 Pros Its online, I can check from everywhere. customers can book their own appointments. Cons I cant change the booking hours on my own, I have to contact support for it. Review Source Response from Yocale June 14, 2021 Dear Raven, thanks very much for taking the time to provide your feedback. Pls note that you may change your schedule or the schedule of the services you offer any which way - all by yourself. If you contact us on live chat we can provide you with the instructions. We only offer to change it for you if you wish; however, the same tools are available to you to self manage. Thx again for your feedback and please always feel welcome to contact us should you need any assistance. YN Yeganeh N. Clinic owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent Mental Health Practice Management software " September 24, 2025 5.0 Excellent! All our needs are met in one place. Our clients also find it very easy. It also links up to our phone calendar. Beyond automation, they are also invaluable in acquiring new patients. Can't beat the price - and it's amazing that in this day and age I can find a normal human to get in touch with if I need to and treated with care. Pros Very user-friendly. It caters to all my needs, from telehealth to appointment management to patient management to charting to invoicing and marketing. The reports give me and my accountants insight into the business. Their Customer success team and client support are super responsive and friendly. Price point is much less than the alternatives I have used in the past and provides more features. Cons Yocale offers a range of customization capabilities and lots of features, but sometimes it requires some reading to be able to take advantage of them, and a learning curve is involved if you want to utilize all the features. But their customer success team goes out of their way to help with those features. Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Owl Practice](https://www.capterra.com/p/160519/OwlPractice/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reason for choosing Yocale Friendliness, ease of use, training, value for the money. Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/) Was looking to improve our online presence but then found Yocale to be more user-friendly, with more features, and less expensive. Also easier to find out what outstanding charts need to be completed. Review Source Response from Yocale September 26, 2025 Thank you for such a thoughtful review! We are so glad Yocale has been able to support everything from telehealth and scheduling to charting, invoicing, and marketing, while also giving your accountants valuable insights. It is great to hear Yocale has helped improve your online presence, attract new patients, and keep things simple for both you and your clients at a lower cost than other platforms. We truly value your feedback and look forward to continuing to support your practice. KO Kevin O. Principal Financial Services Used the software for: Less than 6 months ### "poor service" January 16, 2019 1.0 Be very careful before you choose them as you may be stuck with them for a very long time Pros price is good, that is all. there are no other qualities that are good.. nice website and easy to setup Cons no support at all. i tested them as a vendor for Google Places and cannot turn them off. Google tells me to contact Yocal saying that Yocal must remove me. Everytime I email Yocal, they say i am removed but I am not. Review Source Response from Yocale June 14, 2021 Dear Kevin, we are sorry that you were unable to find what you were looking for. By turning off your availability you will automatically be taken off from google. This instructions is available online; however, if you ask us to do it, we will have to ask google to remove you and some times that may take a bit of time. We would always appreciate the opportunity to provide excellent support through live chat, email or by phone. If you do contact us by email pls be sure to check your other/filtered email. It would be very rare for us to not be on top of our support request. JK Judy K. salon owner Retail Used the software for: Less than 6 months ### "Yay Yocale!!" July 24, 2026 4.0 Pros Yocale is a bit of a learning curve after having used our previous system for the past 8 years. but we are catching on...Thankful for our team at head office Cons There are a few things that we are not able to do with Yocale that we could do with our previous system but we are slowly figuring out how to bypass it if we can. Alternatives considered [DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/) Reason for choosing Yocale Canadian pricing and company. same support team throughout usage Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) cost and hidden costs with fresha that were charged to credit card with no explanation Review Source DN Deidre N. Office Manager Hospital & Health Care Used the software for: 1-2 years ### "Great Scheduling Software" September 29, 2025 5.0 We have been using Yocale to manage our patient schedule for a few years and have really enjoyed it. It offers the best options for the cost, has great customer support, and makes changes to fit the needs of their clients. Pros Easy to use, plenty of options yet simple to navigate, great customer support, value for our money, helps keep our schedule running smooth and managing our appointments easy Cons I have nothing but good things to say about Yocale. The only improvement I would like is that when updates are performed, that they send out more communication on all the different changes. Switched from [ScheduleVIEW](https://www.capterra.com/p/9048/ScheduleVIEW/) We were looking for an option that provided text reminders and at the time that we left ScheduleView they did not have it available. Review Source CK Christelle K. Aesthetic Nurse Practitioner Medical Practice Used the software for: Less than 6 months ### "Great Experience with Yocale - Seamless Transition, Excellent Support, and a Reliable Platform" September 29, 2025 5.0 \[sensitive content hidden\] helped me with the demo of the product and was incredibly informative. She provided a clear breakdown of all my options without making me feel pressured to commit, which I really appreciated. She also connected me with the rest of the team for training and setup, making the transition from my previous system to Yocale seamless and stress-free. The entire process was well-supported. The team checked in frequently and offered plenty of opportunities to book follow-up sessions whenever I needed help. It made a big difference knowing I had that ongoing support. Overall, I’ve had a great experience with Yocale. I highly recommend it to businesses looking for a well-rounded system for booking, documentation, and smooth onboarding. Pros I’ve been using the Pro package and find it to be good value for money. Good functionality and features! The Yocale team helped transfer all my patient data from my old system and even transcribed my custom forms directly into my account. That saved me so much time and hassle. My first meeting with \[sensitive content hidden\] was also a standout. She gave me a clear breakdown of all my options, answered all my questions, and was incredibly friendly and helpful. When I had a follow-up question after our meeting, she got back to me within the hour. Appreciated that level of responsiveness! Cons the setup process did have a bit of a learning curve, and some of the customization took longer than expected. The interface isn’t quite as intuitive as some other platforms. However, the support team was always quick to help and very responsive, which made those issues manageable. I did encounter a couple of small bugs while using it on my iPad. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing Yocale My friend did not like jane app so i decided to try yocale. I did a demo with jane but felt yocale had more features Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) No documentation features. Yocale had more features. If i was to breakdown the cost, it is double the price but yoce offers more features so worth the switch so far Review Source RR Raj R. Salon spa Cosmetics Used the software for: 1-2 years ### "Value for money" January 14, 2026 5.0 Pros I’ve been with Yocale for about three years and have had a great experience, mainly because of the amazing support from \[sensitive content hidden\]. She helped me with everything, setting up the Yocale software, helped with building my website, and marketing services. Being with Yocale team have felt more like business consultants, always sharing helpful tips and ideas to grow my revenue. The platform made managing my business much easier, reduced no-shows, and saved me a lot of time. Yocale also built me a great website and their Google Ads marketing brought in a lot more clients. What really sets Yocale apart is their customer care. Highly recommend. Cons Honestly, nothing bad to say about this company and their software. Just only one feedback is if you can connect with google reviews Switched from [Press Ranger](https://www.capterra.com/p/10020491/Press-Ranger/) It was complex and so much of hidden fees. Review Source Response from Yocale January 15, 2026 Thank you for being part of Yocale for the past three years and for sharing such a thoughtful review. We are happy to hear that our platform, website, and marketing support helped simplify how you run your business, reduce no-shows, and bring in more clients. That is exactly what we aim to do. Our team takes pride in supporting our customers like true business partners, so your feedback really means a lot to us. We also appreciate your suggestion about connecting with Google Reviews. It is valuable feedback and something we are actively considering as we continue to improve the platform. Thank you again for the recommendation and for trusting Yocale with your business. ML Martesha L. CEO Non-Profit Organization Management Used the software for: I used a free trial ### "\[sensitive content hidden\] was a great representative " October 29, 2025 5.0 Using Yocale has been a transformative experience for streamlining operations and enhancing client engagement. The platform’s intuitive interface made it easy to set up and manage appointments, while its integrated tools helped simplify scheduling, communication, and reporting. I appreciated how customizable the system was—it allowed me to tailor services and workflows to meet the specific needs of my organization. Yocale’s support team was responsive and helpful, making the onboarding process smooth and efficient. Overall, it’s been a reliable solution that has added real value to how I manage my business. Pros What stands out most to me about Yocale is its ability to simplify and elevate the way I manage my business. I love how seamlessly it brings together scheduling, client communication, and reporting—all in one intuitive platform. The customization options allow me to tailor the experience to fit my organization’s unique needs, and the support team has been consistently responsive and helpful. Yocale doesn’t just make things easier—it helps me serve my community with greater efficiency and care. Cons I wasn’t able to use virtual appointments, advanced, customization, advanced, visual, notetaking with the plan I am using. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reason for choosing Yocale Easy to use while setting appointments.. Review Source Response from Yocale January 7, 2026 We’re glad the all in one experience for scheduling, client communication, and reporting has made day to day operations smoother, and that the customization options supported your organization’s specific workflows. It’s also great to know our support team helped make onboarding clear and efficient. We appreciate your transparency around feature limitations in your current plan. Feedback like this helps us better understand how customers want to grow with Yocale, and it plays a big role in how we think about future enhancements and plan options. Thanks again for choosing Yocale and for trusting us as part of how you serve your community. JB Julia B. Stylist Cosmetics Used the software for: 6-12 months ### "Taj-Mahairs Experience" July 2, 2026 5.0 Yocale has been such a great tool for our business. Our stylists and clients have all loved how easily accessible scheduling is, and we also love the POS system. \[sensitive content hidden\] have been amazing with getting us set up and always responding in a very timely manner. Pros I love how user friendly the system been and how well we were able to adapt the system into our salon! Cons I don’t have any negative feedback for yocale, the customer service and system are all top tier. i’ve been very satisfied. Review Source Response from Yocale July 6, 2026 Thanks so much for the review Julia. We are delighted to hear you've gotten off to such a great start with Yocale. We work really hard on our accessibility and ease of use, hearing that feedback makes all that work really feel worth it. Our team is always ready to continue helping out when and where you need it. We know you and your business has a bright future! DH Derek H. Owner Automotive Used the software for: 2+ years ### "Great for scheduling" March 5, 2026 5.0 Been great; we've had Yocale for years now and we use it to lock in appointments and get more customer acquisitions. Pros I like that it allows our customers to schedule without pre-paying for their appointments. It allows for proper sales consultations. Cons I don't like that the scheduling system is separated from my other shop schedule and that I have to go in and adjust it separately. Review Source Response from Yocale March 6, 2026 Thank you for being a long time Yocale customer and for sharing your experience. We’re happy to hear Yocale has helped you lock in appointments and bring in more customers over the years. We also understand your point about managing scheduling separately from your other shop schedule. We know that can add extra work, and feedback like this helps us continue making the platform better. Thanks again for being with Yocale for so long and for taking the time to leave a review. DV David V. RMT Hospital & Health Care Used the software for: 2+ years ### "Streamlined, Secure, and Simple — Yocale Delivers!" October 25, 2025 5.0 Pros Yocale offers excellent value for money. As a busy clinic managing a high volume of clients, the platform makes booking and scheduling easy, convenient, and clear for both staff and clients. There’s a bit of a learning curve at first, but it’s quite intuitive overall. Whenever I’ve had an issue, their support team has been quick to respond and always helpful—there hasn’t been a problem they couldn’t solve! I’ve recently started using the online charting feature, and it’s been a game-changer. Not having to pull paper files while knowing everything is safely stored, secure, and neatly organized has lifted a huge weight off my shoulders. Highly recommend Yocale! Cons That I didn’t realize it’s full capabilities sooner! But that is more my fault, then an issue with them. Review Source Response from Yocale January 7, 2026 It’s great to hear that Yocale has supported your clinic in managing a high volume of clients and made booking clear and convenient for both your team and your clients. A learning curve is totally normal with any robust system, so we’re glad the platform quickly felt intuitive once you got into it. We especially love hearing your feedback about online charting. Moving away from paper files while keeping everything secure and organized is a big win, and we’re glad it’s taken pressure off your day to day workflow. Thanks as well for the kind words about our support team. We’ll be sure to pass that along. We truly appreciate the recommendation and are always here if you need anything as you continue to grow. sE sheida E. beauty Alternative Medicine Used the software for: Less than 6 months ### "excellent so far" March 28, 2025 5.0 excellent because it likes advertising our brand parallel with booking an appointment for clients Pros we can book some people who don't know about us and they have a chance to try our services and become satisfied with result and book their appointment on Yocale again Cons very fast and effective and I'm very happy with that so far Review Source Response from Yocale April 3, 2025 Thanks so much for the great review! We’re really happy to hear that Yocale is helping you connect with new clients and giving them a chance to experience your services. It’s awesome that the process is working well for you and your brand. VV Valerie V. Registered Massage Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Thank you Yocale " December 4, 2024 5.0 Overall the experience was seamless from the beginning. I would recommend their services to friends and colleagues. Pros The fact that I was able to grow my business while working full-time. I have to give to them, they did most of the work for me, from building the site, ads, marketing, appointment bookings and soon to be payments. They are prompt with answering any questions, making changes as needed or fixing technical issues. Cons So far I haven’t had any problems with yocale and the services they offer. Review Source Response from Yocale December 24, 2024 Thank you for your kind words! We're glad to have helped grow your business while you focus on other priorities. It's great to hear you're enjoying our services, and we’re excited to bring even more value with upcoming features. AC Alexander C. Car Detailer Automotive Used the software for: Less than 6 months ### "Yocale: A great app for scheduling appointments with businesses that integrates with Google Business" November 7, 2022 5.0 Overall, I have enjoyed using Yocale. It is a very well-designed app, and it integrates seamlessly with Google Business. This makes it a powerful tool for scheduling appointments. The only downside is that it can be a little confusing to use at first, but once you get the hang of it, it is a great tool. Pros There are a lot of things to love about Yocale, but here are some of the highlights: The app is extremely user friendly. It's easy to navigate and find the service you need.Yocale integrates seamlessly with Google business, making it easy to manage appointments and availability.The app offers a variety of features, including appointment reminders, customer management, and invoicing. This makes it a comprehensive tool for small businesses. Cons There isn't much that I don't like about Yocale. One of the few cons that I can think of is that it can be a little difficult to find specific features or functions, depending on what you are looking for. Other than that, I have nothing bad to say! Review Source LB Lisa B. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Yocal is a Good company " December 11, 2019 5.0 Yocale is an all-in-one scheduling system, and for trying to include every bell and whistle, they do a pretty good job. I can't say enough about the development team. You will be working with professionals who are kind, knowledgeable, competent and accessible. They work hard to resolve any issue that arises. The entire app has continuously been improved since I started with them. The scheduler does work best with Chrome, which sometimes presents problems with other browsers, and mobile interfaces. If you have more than one location you really can't beat the bang for your buck that Yocale provides. I give it 4.5 stars and suggest that the main way it could be improved is to pair down some of the features and allow companies to choose what they want a la carte. This might make it more manageable and stream lined for smaller companies. Pros I loved the customer service and access to the tech support. I loved that is was an all in one and I could go paperless with this new scheduler. Cons I don't like that it gets buggy with other browsers and its mobile interface is slower. My clients had trouble booking and navigating their appointments. Review Source LN Lina N. Owner and Esthetician Health, Wellness and Fitness Used the software for: Less than 6 months ### "Highly recommend Yocale " July 27, 2024 5.0 Pros Yocale has streamlined my business and helped make daily tasks so much easier and more efficient for me. The booking and schedule system and automated confirmation, consent and follow up emails are done for me, so that I can focus on all the other things in the business. Cons I have no issues with Yocale. ZERO downside to using Yocale. Review Source Response from Yocale November 28, 2024 We’re really happy to hear that Yocale has made managing your business easier and more efficient. It’s great to hear our booking system and automated emails are helping free up your time. Thanks again for sharing your experience! LS Loreen S. Eyelash Technician & Makeup Artist Cosmetics Used the software for: 6-12 months ### "Great Experience! " April 18, 2017 4.0 Yocale is the first online booking system I have used and it has been a great experience -- from set up to now having used the system for almost a year. There have been some minor hiccups along the way, but the team was always dedicated to looking into the problem or a fix was already in the works. I have referred a few people to use Yocale and I will continue to do so! Pros That is Canadian based! So many of the leading competitors are from the US. The tech support has been great and I also find the system easy to use. New updates are always being released for more features which has been very useful as well. Cons There were some hiccups with client reminders (my clients have become reliant on these reminders) which resulted in some confusion. Some features that would be great for my business are still being developed -- this is really the only reason I would look elsewhere. Review Source NB Nicole B. Certified Shoden, Okuden, Shinpiden(Master/teacher) and Crystal Reiki practioner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Amazing start" January 7, 2022 5.0 I love it and my software support person was extremely helpful Pros It has all the different tools and needs to run my business in one place and I love that I am able to provide telehealth to my clients. Cons When client gets invite email it asks to set up their password and my client said it didn't work. In order to have them get on the site, I had to book the appointment and send the reminder. Review Source Response from Yocale January 10, 2022 Hi Nicole. Thank you for your valuable feedback. In regards to the client invite email, Yocale has a feature called "anonymous". Once switched on, your clients no longer need to set up a password to retrieve access. Kindly contact our support team to activate this feature for you, Nicole. JF Janae F. Owner Wine and Spirits Used the software for: Less than 6 months ### "Google Calendar Sync is Amazing" September 25, 2021 5.0 Very easy to operate and there's always a customer service agent on hand at all times to assist with installation questions. Pros The Google Calendar sync feature is wonderful. We tracked our appointment scheduling with Google Calendar prior to using Yocale, and the sync feature ensures that all of our online appointments sync up with our phone/email appointments. Cons The appointment scheduling software does not allow users to add on guests (like in an online shopping cart) when scheduling appointments. Reason for choosing Yocale Pricing and google features Review Source Response from Yocale September 28, 2021 Dear Janae, thank you very much for taking the time to provide us with your feedback. Although we don't currently support guest add-ons, but you can create a custom form to ask for the number of people during the booking process. Once again thank you for your review and thank you for choosing Yocale! MN Melynda N. Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "new user" May 18, 2022 4.0 Pros so far I love the client care and help with this program Cons so far I haven't been able to load on my portable devise. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) easy of use and cost Review Source Response from Yocale May 19, 2022 Hi Melynda, Thank you for your review. We are happy to hear you are satisfied with your switch over from Vagaro. We will ask our product specialist to reach out to you and assist you with loading your Yocale on your portable device. Warm Regards SY Sherry Y. Medical Cosmetic Laser Hospital & Health Care Used the software for: 6-12 months ### "Medic laser" July 21, 2016 5.0 Congratulations !!!! I'm so happy with my Yocale program' You and all Yocale team working hard to satisfy and support your clients. this is an incredible program that makes my job easier. I as a Yocale client am happy with the service you provide. I believe Yocale deserve this award and wish you more success. Congratulations to all Yocale team :) Pros It's easy to use for my clients and staff in our Clinic. The best option that i like the most is that reminds our clients appointment automatically. Review Source JB Jasper B. Owner Automotive Used the software for: Less than 6 months ### "Easy appointment booking" August 30, 2023 5.0 Pros Great to have online booking through my website, social media, and google business profile.Anything that makes it easier for customers to book an appointment is a welcome service, especially for a relatively low price Cons It was a bit time consuming to set up initially. It's unfortunate that Yocale doesn't integrate with the calendar in my shop mgmt software as some other services do, but they are more expensive Review Source Response from Yocale September 1, 2023 Thank you so much for this review. We appreciate you being a customer and helping us spread the word. We're here for you anytime. AS Alan S. Massage therapist Medical Practice Used the software for: 1-2 years ### "Great software at an even greater price point " April 11, 2017 4.0 I have enjoyed using this software for the past year. Price is just right and has most of the features I was used to from Mindbody. Overall very pleased Review Source HH Holli H. Owner Used the software for: ### "I love it! " December 10, 2015 5.0 I switched to Yocale last year because of it's online marketing as well as the ease of it's features (and it's Canadian) I love Yocale, My clients love the system and express how happy they are about how easy it is to use... often. It's simple and straight forward, for them and I, which is great, I don't have to spend hours on the phone any more booking people in or explaining the system, Yocale has a help number for clients to call if help is needed. Personally, the customer service has gone above and beyond to be in touch, when I have had a question. Review Source CK Chara K. Nutritionist Health, Wellness and Fitness Used the software for: I used a free trial ### "Heck yes" June 20, 2019 5.0 Advertising and booking being completed while I work. Dream come true. Pros So easy to use. Saves time. Great support team. Cons Takes a little time to set up, but so does everything else that works well. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.