# Yocale Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Yocale the right Appointment Scheduling solution for you? Explore 77 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144786/Yocale/reviews --- Yocale 4.8 (77) [View alternatives](https://www.capterra.com/p/144786/Yocale/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 6th, 2026 # Reviews of Yocale Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews DV David V RMTHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “As a busy clinic managing a high volume of clients, the platform makes booking and scheduling easy, convenient, and clear for both staff and clients.“ October 25, 2025 LW Lucy W EstheticianHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “I think Yocales biggest flaw is the checkout system/process, and the fact that they don't currently have a direct checkout for a card reader unless don't externally so for a new company this could potentially run issues if they don't already have a POS system.“ November 13, 2025 BD Breana D CeoHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “The system's integration capabilities have allowed us to streamline various aspects of our workflow, making it a valuable tool for our operations.“ December 13, 2024 CK Christelle K Aesthetic Nurse PractitionerMedical Practice, Self-employedUsed the software for: Less than 6 months. “The interface isn’t quite as intuitive as some other platforms.“ September 29, 2025 RR Raj R Salon spaCosmetics, 2 - 10 employeesUsed the software for: 1-2 years. “The platform made managing my business much easier, reduced no-shows, and saved me a lot of time.“ January 14, 2026 CM Crystal M TherapistMental Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “I have no idea why businesses would choose to go with any one else for a booking system.“ September 25, 2025 CK Christelle K Aesthetic Nurse PractitionerMedical Practice, Self-employedUsed the software for: Less than 6 months. “She also connected me with the rest of the team for training and setup, making the transition from my previous system to Yocale seamless and stress-free.“ September 29, 2025 KJ Kevin J OperationsAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “This can skew the data.“ July 18, 2024 ## Showing most helpful reviews Showing 1-25 of 77 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Raven W. Pet Groomer Veterinary Used the software for: 2+ years ### "It has what I need. " June 10, 2021 5.0 Pros Its online, I can check from everywhere. customers can book their own appointments. Cons I cant change the booking hours on my own, I have to contact support for it. Review Source Response from Yocale June 14, 2021 Dear Raven, thanks very much for taking the time to provide your feedback. Pls note that you may change your schedule or the schedule of the services you offer any which way - all by yourself. If you contact us on live chat we can provide you with the instructions. We only offer to change it for you if you wish; however, the same tools are available to you to self manage. Thx again for your feedback and please always feel welcome to contact us should you need any assistance. DN Deidre N. Office Manager Hospital & Health Care Used the software for: 1-2 years ### "Great Scheduling Software" September 29, 2025 5.0 We have been using Yocale to manage our patient schedule for a few years and have really enjoyed it. It offers the best options for the cost, has great customer support, and makes changes to fit the needs of their clients. Pros Easy to use, plenty of options yet simple to navigate, great customer support, value for our money, helps keep our schedule running smooth and managing our appointments easy Cons I have nothing but good things to say about Yocale. The only improvement I would like is that when updates are performed, that they send out more communication on all the different changes. Switched from [ScheduleVIEW](https://www.capterra.com/p/9048/ScheduleVIEW/) We were looking for an option that provided text reminders and at the time that we left ScheduleView they did not have it available. Review Source KO Kevin O. Principal Financial Services Used the software for: Less than 6 months ### "poor service" January 16, 2019 1.0 Be very careful before you choose them as you may be stuck with them for a very long time Pros price is good, that is all. there are no other qualities that are good.. nice website and easy to setup Cons no support at all. i tested them as a vendor for Google Places and cannot turn them off. Google tells me to contact Yocal saying that Yocal must remove me. Everytime I email Yocal, they say i am removed but I am not. Review Source Response from Yocale June 14, 2021 Dear Kevin, we are sorry that you were unable to find what you were looking for. By turning off your availability you will automatically be taken off from google. This instructions is available online; however, if you ask us to do it, we will have to ask google to remove you and some times that may take a bit of time. We would always appreciate the opportunity to provide excellent support through live chat, email or by phone. If you do contact us by email pls be sure to check your other/filtered email. It would be very rare for us to not be on top of our support request. DH Derek H. Owner Automotive Used the software for: 2+ years ### "Great for scheduling" March 5, 2026 5.0 Been great; we've had Yocale for years now and we use it to lock in appointments and get more customer acquisitions. Pros I like that it allows our customers to schedule without pre-paying for their appointments. It allows for proper sales consultations. Cons I don't like that the scheduling system is separated from my other shop schedule and that I have to go in and adjust it separately. Review Source Response from Yocale March 6, 2026 Thank you for being a long time Yocale customer and for sharing your experience. We’re happy to hear Yocale has helped you lock in appointments and bring in more customers over the years. We also understand your point about managing scheduling separately from your other shop schedule. We know that can add extra work, and feedback like this helps us continue making the platform better. Thanks again for being with Yocale for so long and for taking the time to leave a review. CK Christelle K. Aesthetic Nurse Practitioner Medical Practice Used the software for: Less than 6 months ### "Great Experience with Yocale - Seamless Transition, Excellent Support, and a Reliable Platform" September 29, 2025 5.0 \[sensitive content hidden\] helped me with the demo of the product and was incredibly informative. She provided a clear breakdown of all my options without making me feel pressured to commit, which I really appreciated. She also connected me with the rest of the team for training and setup, making the transition from my previous system to Yocale seamless and stress-free. The entire process was well-supported. The team checked in frequently and offered plenty of opportunities to book follow-up sessions whenever I needed help. It made a big difference knowing I had that ongoing support. Overall, I’ve had a great experience with Yocale. I highly recommend it to businesses looking for a well-rounded system for booking, documentation, and smooth onboarding. Pros I’ve been using the Pro package and find it to be good value for money. Good functionality and features! The Yocale team helped transfer all my patient data from my old system and even transcribed my custom forms directly into my account. That saved me so much time and hassle. My first meeting with \[sensitive content hidden\] was also a standout. She gave me a clear breakdown of all my options, answered all my questions, and was incredibly friendly and helpful. When I had a follow-up question after our meeting, she got back to me within the hour. Appreciated that level of responsiveness! Cons the setup process did have a bit of a learning curve, and some of the customization took longer than expected. The interface isn’t quite as intuitive as some other platforms. However, the support team was always quick to help and very responsive, which made those issues manageable. I did encounter a couple of small bugs while using it on my iPad. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing Yocale My friend did not like jane app so i decided to try yocale. I did a demo with jane but felt yocale had more features Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) No documentation features. Yocale had more features. If i was to breakdown the cost, it is double the price but yoce offers more features so worth the switch so far Review Source TS Terralynn S. Counsellor Mental Health Care Used the software for: Less than 6 months ### "User-friendly and great support team" September 27, 2025 5.0 Pros Getting setup was very user-friendly and the support team has been great and super responsive! I have just started using it, but am finding it really well laid out and my clients are having an easy time using it as well. Cons I haven't run into anything I don't like that this point! I would like to see mental health forms already in the system for use, but it's not hard to add my own forms. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[Owl Practice](https://www.capterra.com/p/160519/OwlPractice/) Reason for choosing Yocale My business is brand new, so I needed to be budget-friendly when choosing a system. The ease of setup and use won me over. Review Source Response from Yocale September 29, 2025 Thank you for taking the time to share your experience with Yocale! We’re glad to hear that setup was smooth, our team has been responsive, and that both you and your clients are finding the platform easy to use. Regarding your note about mental health forms, we do have a form template library built in and we’re continually adding more based on client requests. We’re glad you chose Yocale to launch your new business and we look forward to supporting you as you grow. RR Raj R. Salon spa Cosmetics Used the software for: 1-2 years ### "Value for money" January 14, 2026 5.0 Pros I’ve been with Yocale for about three years and have had a great experience, mainly because of the amazing support from \[sensitive content hidden\]. She helped me with everything, setting up the Yocale software, helped with building my website, and marketing services. Being with Yocale team have felt more like business consultants, always sharing helpful tips and ideas to grow my revenue. The platform made managing my business much easier, reduced no-shows, and saved me a lot of time. Yocale also built me a great website and their Google Ads marketing brought in a lot more clients. What really sets Yocale apart is their customer care. Highly recommend. Cons Honestly, nothing bad to say about this company and their software. Just only one feedback is if you can connect with google reviews Switched from [Press Ranger](https://www.capterra.com/p/10020491/Press-Ranger/) It was complex and so much of hidden fees. Review Source Response from Yocale January 15, 2026 Thank you for being part of Yocale for the past three years and for sharing such a thoughtful review. We are happy to hear that our platform, website, and marketing support helped simplify how you run your business, reduce no-shows, and bring in more clients. That is exactly what we aim to do. Our team takes pride in supporting our customers like true business partners, so your feedback really means a lot to us. We also appreciate your suggestion about connecting with Google Reviews. It is valuable feedback and something we are actively considering as we continue to improve the platform. Thank you again for the recommendation and for trusting Yocale with your business. ML Martesha L. CEO Non-Profit Organization Management Used the software for: I used a free trial ### "\[sensitive content hidden\] was a great representative " October 29, 2025 5.0 Using Yocale has been a transformative experience for streamlining operations and enhancing client engagement. The platform’s intuitive interface made it easy to set up and manage appointments, while its integrated tools helped simplify scheduling, communication, and reporting. I appreciated how customizable the system was—it allowed me to tailor services and workflows to meet the specific needs of my organization. Yocale’s support team was responsive and helpful, making the onboarding process smooth and efficient. Overall, it’s been a reliable solution that has added real value to how I manage my business. Pros What stands out most to me about Yocale is its ability to simplify and elevate the way I manage my business. I love how seamlessly it brings together scheduling, client communication, and reporting—all in one intuitive platform. The customization options allow me to tailor the experience to fit my organization’s unique needs, and the support team has been consistently responsive and helpful. Yocale doesn’t just make things easier—it helps me serve my community with greater efficiency and care. Cons I wasn’t able to use virtual appointments, advanced, customization, advanced, visual, notetaking with the plan I am using. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reason for choosing Yocale Easy to use while setting appointments.. Review Source Response from Yocale January 7, 2026 We’re glad the all in one experience for scheduling, client communication, and reporting has made day to day operations smoother, and that the customization options supported your organization’s specific workflows. It’s also great to know our support team helped make onboarding clear and efficient. We appreciate your transparency around feature limitations in your current plan. Feedback like this helps us better understand how customers want to grow with Yocale, and it plays a big role in how we think about future enhancements and plan options. Thanks again for choosing Yocale and for trusting us as part of how you serve your community. MS Matt S. CEO Automotive Used the software for: 1-2 years ### "Excellent Value and Support – Yocale Makes Booking Simple" September 24, 2025 5.0 I am very satisfied with Yocale. It makes managing appointments easy, provides great client support, and is reliable now that early bugs have been resolved. The value for money is excellent, and it gives me the flexibility I need to run my business effectively. Pros Yocale is easy to use and makes appointment booking straightforward for my customers. Their customer support is excellent—always responsive and helpful. The platform is a great value for the money, and I like that I can adjust and customize it to fit my field. Now that the initial bugs and issues have been worked out, the system runs smoothly without problems. Cons I don’t have anything negative to say about Yocale. I started with the free membership, and when some of the options I needed were moved to paid plans, I upgraded. This wasn’t a downside, since they are a business like we are, and quality services come at a fair cost. Review Source CM Crystal M. Therapist Mental Health Care Used the software for: 2+ years ### "Go with Yocale! Do not choose any other booking system!" September 25, 2025 5.0 10/10 experience. I have no idea why businesses would choose to go with any one else for a booking system. Pros I have tried many other booking systems, Yocale is hands down the best. Their customer support is unmatched! Yocale is incredibly user friendly and budget friendly for small businesses. I have not come across many issues at all and everytime I had reached out about an issue it was corrected immediately. I love that you can suggest possible improvements and they will investigate and add it. I will never use any other booking system. Clients find it so easy to use. Cons No complaints. I am satisfied with their system and customer support. I would not choose any other system. Review Source sE sheida E. beauty Alternative Medicine Used the software for: Less than 6 months ### "excellent so far" March 28, 2025 5.0 excellent because it likes advertising our brand parallel with booking an appointment for clients Pros we can book some people who don't know about us and they have a chance to try our services and become satisfied with result and book their appointment on Yocale again Cons very fast and effective and I'm very happy with that so far Review Source Response from Yocale April 3, 2025 Thanks so much for the great review! We’re really happy to hear that Yocale is helping you connect with new clients and giving them a chance to experience your services. It’s awesome that the process is working well for you and your brand. FN Fernanda N. FN NUTRICION Health, Wellness and Fitness Used the software for: Less than 6 months ### "Yocale review" February 27, 2025 5.0 Whenever I got a question about the platform, I have received really quick answers but it's been few questions because it's easy to use it or to schedule my pacients Pros It's really easy to use and you can find anything very quickly. Cons couldn't think in anything, really like it! Review Source MG Melissa G. Master Reiki Practitioner Health, Wellness and Fitness Used the software for: I used a free trial ### "New User- Very satisfied" December 4, 2023 5.0 Overall experience is fantastic. Easy to set up and use. Pros How easy it is to set up and use. It's very intuitive. Cons I would like to have an app (maybe there is one and I am not seeing it?). Review Source Response from Yocale December 8, 2023 Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. LB Lisa B. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Yocal is a Good company " December 11, 2019 5.0 Yocale is an all-in-one scheduling system, and for trying to include every bell and whistle, they do a pretty good job. I can't say enough about the development team. You will be working with professionals who are kind, knowledgeable, competent and accessible. They work hard to resolve any issue that arises. The entire app has continuously been improved since I started with them. The scheduler does work best with Chrome, which sometimes presents problems with other browsers, and mobile interfaces. If you have more than one location you really can't beat the bang for your buck that Yocale provides. I give it 4.5 stars and suggest that the main way it could be improved is to pair down some of the features and allow companies to choose what they want a la carte. This might make it more manageable and stream lined for smaller companies. Pros I loved the customer service and access to the tech support. I loved that is was an all in one and I could go paperless with this new scheduler. Cons I don't like that it gets buggy with other browsers and its mobile interface is slower. My clients had trouble booking and navigating their appointments. Review Source WS Warley S. CEO Automotive Used the software for: 6-12 months ### "Love it." June 28, 2021 5.0 So far good. No complaints. Pros I love the ease of scheduling and also adding services and discriptions. Cons I dislike the dollar amount limitation when listing pricing for my services. Review Source Response from Yocale June 29, 2021 Thank you very much for taking the time to provide us with feedback. We are so pleased that you like the ease of scheduling and service management in our system. We would also be happy to help to address your concern about any dollar amount limitations. Please contact us on our support chat and will be happy to address this for you :) SC Shayne C. Owner Automotive Used the software for: Less than 6 months ### "Appointment Scheduling" April 13, 2023 5.0 Driving additional business through google Pros Allowing potential customers the ability to schedule appointment directly from google instantly drive new business. Cons The product does not integrate with my point of sale calendar Reason for choosing Yocale Yocale was linked to google Review Source HB Henry B. Owner Automotive Used the software for: Less than 6 months ### "Pristine Motorsports" November 2, 2023 5.0 easy to use interface, great customer support, i love this APP! Pros Easy to use, customer support, inexpensive Cons i do not have any complains, the customer support and app has been a breeze to use Review Source bB burke B. Owner Automotive Used the software for: Less than 6 months ### "Great Experience using Yocale " February 18, 2022 5.0 my overall experience has been really good. the 24/7 live chat is good for if you ever have any questions or concerns Pros Its easy to use, and i like how the site makes our page look. Cons not a whole lot i don't like about it. except maybe, uploading the revolving photos was a little challenging because it has to be a certain format and size. Review Source SS Susan S. owner Health, Wellness and Fitness Used the software for: 1-2 years ### "This company goes the distance in customer service. Any issues we ever had were dealt with quickly." May 17, 2017 5.0 Additional features as well as better service. Pros The people behind the product work so hard to meet our requests and deal with any issues that come up. They are prompt in responding to our clients' needs which is fantastic. Cons Some clients had difficulty at first because we changed systems and this one presented differently although in the end much better. Review Source DW Dayna W. Owner Used the software for: 1-2 years ### "overall great to use and friendly people super willing to customize our interface" August 1, 2017 5.0 Pros The ease of use and clarity provided through various options for example colour coding of services. Cons The inability at this point to search clients by dependants is somewhat frustrating to work around but they are working on this we have been told. Review Source lP louiza P. Physiotherapist Health, Wellness and Fitness Used the software for: I used a free trial ### "very good product" July 2, 2021 5.0 am very happy and its easy to use it Pros its very easy and it has reminders for the clients and so it helps to remind the appointment Cons am satisfied with the product and i dont have something that i dont like Review Source JS JOEL S. OWNER Used the software for: 6-12 months ### "SO VERY SLOW TO LOAD" May 15, 2018 4.0 Pros OPTIONS TO SCHEDULE. PRETTY COLORS. REASONBLY GOOD TECH SUPPORT. THEY RESPOND TO QUESTIONS IN A REASONABLE TIME Cons IT IS PAINFULLY SLOW TO LOAD AND TO SHOW YOU THE CALENDAR. You can wait and wait as the wheel turns... Review Source YN Yeganeh N. Office manager Used the software for: ### "Very powerful yet easy to use all in one online booking and marketing" August 11, 2015 5.0 Yocale is a very easy to use but powerful cloud based software. What makes it standout are the business management features such as invoicing, client relationship management, notes/charts, reporting, marketing etc. customer service has been great. Price point is very competitive. Review Source IT Iman T. Office Manager Used the software for: ### "Great Online Booking Software for Chiropractic Offices" December 15, 2015 5.0 Great scheduling software that makes online booking easy for chiropractic patients and reduces No Shows significantly!! Patients are able to Book, re-Schedule, Cancel appointments during after hours making office schedule always up-to-date!! Review Source AT Ali T. Provider Used the software for: ### "Easy, fast, convenient scheduling" December 14, 2015 5.0 This software has made it easier, faster, and more convenient scheduling for our patients and staff! 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